I Was Overcharged $291 for FedEx Labels on eBay. Here’s What I Did About it...
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- Опубліковано 8 вер 2024
- I was overcharged a total of $291 on eBay over the past 90 days for Fedex labels. All sellers should check and see if they have been overcharged the same way I was. I discuss what I did to check and how I resolved it.
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If you happen to check your Fedex Labels please post your findings down below. Also, I will be live on Ebay Addicts UA-cam channel Tuesday 12/29 at 4pm Eastern time (1pm Pacific). Tune in and ask your questions!
FedEx & UPS will always bill the higher of the dimensional weight vs the actual weight. FedEx is charging you correctly. EBay is showing you the rate of the actual weight instead of the dimensional weight charges which is what FedEx will actually charge you. I will give you an example......I use a 9x8x4 box......the actual weight of only 12 ounces......the billable weight will be 4 lbs....the eBay system will only quote you the 1 lb rate. Check your manifest......that is probably what is going on. USPS is still the better option.
I just found this a little too late. i have been overcharged an average of $18 per package on about 4 packages and less on some others since i started using ebay labels in October. Ebay is NO HELP and tell you to call fedex and fedex can't do anything because as you know, ebay is the shipper of record. It's a total scam. I only used fedex because USPS was taking 20+ days to deliver priority mail in some cases. Ebay was giving a huge discount on fedex, or so I thought, only to be overbilled. The fedex lady yesterday said "it looks like we charged $7 because we had to hand sort your package". I said, ok, even if I believed that, it was $18 more. She said yes, that is for hand sorting. I said you just said $7. She said it is $7 for a total of $18. I said this is fraud. If you had to hand sort it, that's your problem. I ship everything the same way and you didn't do this with other packages. So then I sent to my fedex store. He told me last night that I should go back to the sort center that is behind the office location and ask about it. i didn't do that because I've been back there before and I can never find someone to let me in the door. He said "they like to tack on money for various things". I am mortified that ebay/fedex are getting away with this and this is not new. I've been a seller for 22 years on ebay and I use fedex on and off and there is always a billing issue. When I shipped for 25 years through my job, I really didn't have issues like this. A class action needs to be started as I have the proof. EBAY DOES NOTHING TO HELP.
@@mayarick shouldn’t be billed that much. 9x8x4 is 288 square inches. /139 is 2.07 or a dim weight of 3 lbs.
Thanks for the heads up on FedEx. I’ve read or heard of FedEx changing the price of the shipping after it’s in the system but not in reference to eBay. Well, now it with eBay too. I noticed on the bottom of the eBay shipping list a disclaimer from eBay “* USPS label costs include any charges for insurance, Delivery Confirmation, and Shipping Confirmation. FedEx label costs are an estimate and include transportation costs, fuel surcharges, and additional surcharges.” Possibly this is not so much the fault of eBay but primarily with FedEx.... although if eBay is including FedEx as a shipping option then they should go to bat for us with FedEx. An acceptable solution would be a retroactive rebate to all eBay sellers that used FedEx for all the re-priceing.
Bob
@@robertfoley2495 I just wonder what price they are actually quoting us if it’s not accurate?
I have begun setting the items weight in the listing based on the FedEx DIM weight calculator weight vs actual weight. I would rather pay more using eBay’s discounted rates than having FedEx adjust the price based on non discounted retail rates. Good luck going forward.
I drop my fedex packages off at fedex office as well and get a receipt, however the weight and dimension issues are not happening at fedex office. This information is coming from fedex hubs and local stations as packages go through fedex network. When a package goes through fedex conveyor system and barcode label is scanned, packages weight and dimensions are recorded. Now there can be discrepancies based upon how a fedex facility maintains there equipment.
Many sellers have no idea about these practices when they are about to buy that label. I’m hopeful eBay makes some changes.
Fedex conveyor belt runs 25mph. How can they be accurate, you think fedex cares to test their scales and shutdown the lines? Fat chance.
I had this problem about 3 months In a row. I only noticed because I increased the amount of large packages I was sending out. I was overcharged on almost every single package that was sent with fed ex. I started using UPS and USPS only and my end of month invoices have been much more enjoyable.
We will be doing the same in 2021.
Lord, this just happened to me. SO PISSED. Why is eBay letting this happen to us. It’s 2023 and still happening.
Fedex billed me an extra $40 with a whole list of BS fees added to the $21 the buyer paid. My weight wasn’t disputed they added a BS laundry list, including gas, Halloween, and other nonsense. What’s making me angrier is the fact that the representative acted like “what are you talking about ?” when obviously they know full well Fed Ex is notorious for doing this to vendors. We need a class action. Oh and that package arrived damaged. All this weeks earnings went to cover this BS. The representative said I would get a credit within 10 business days. Keeping my fingers crossed.
Keep checking for any promised credits and call them back if you don’t receive it. It’s funny because i had a meeting with the local Fedex rep in my area. They were really trying to get my business back with free daily pickups however he couldn’t promise me those extra charges would go away. Now in my case it was due to the way i package my items using the box in the bag. If it’s over 5 inches high you can only use a box with Fedex or they will hit you with a surcharge.
i guess i have to switch to UPS because Fedex charged me more at most of my Fedex labels
Be careful with UPS, they also use the dimensional weight methodology.😎
THANK YOU I just found one where they added 10 pounds to shipping
Ten pounds? Wow! I wonder if a manager somewhere had a bonus pending that relies on amount of services sold, or weight shipped, etc?
FedEx uses the dimensional weight as the billable weight. pages.message.fedex.com/weight_calculator/
I watch a ton of your videos and didn’t realize I wasn’t subscribed.
Also I was just thinking “he seems to be belly aching a lot these days” and then you said “my channel isn’t really about belly aching” it was like you read my mind
Thanks for the consistent great content
Thanks for the sub. I honestly don’t intend to come off as a complainer yet I find that most of my content has come from experiences I have recently had and many of them happen to involve problems I think is important to share with fellow sellers.
@@FlippinAintEasy and while it is important to the content overall it is hard to share “bad experiences” without seeming “complain-y”
Anyway I have been enjoying the channel for a while
@@modandpopthrift1230 thanks for watching! I appreciate the feedback.
Thank for this post. We are getting screwed folks! Fed EX changed a board game to from 4 pounds to 19 pounds!!!
But somehow your scale is off....
FedEx uses dimensional weight as the billable weight. The dimensional weight is normally higher than the actual weight. Hence, the FedEx charges come in higher than expected. UPS & FedEx bill all packages based on the dimensional weight formula. If you enter the actual weight, the actual dimensional weight charge will be billed to you later. There systems are incredibly accurate!!! Everyone is expecting the special rate from the actual weight. If you enter the dimensional weight, I guarantee you a different quotation will appear on the screen. Here is the FedEX dim weight calculator for your reference.... pages.message.fedex.com/weight_calculator/
I like that you always do your best to sound positive and you encourage us to keep listing and make the sales, even when you go through a bad moment - so it kind of makes other sellers not feel alone in the sometimes dread of this crazy resale world.
Your wife is a lucky lady. 😁
I have not tried FedEx yet.
Be careful if you do try FedEx and find their DIM calculator before you do.
Thank you for your Feedback! Very much appreciated.
Fed Ex uses Dimensional Weight. Always go by the measurements of the packages as your calculated shipping estimate. Current DIM Weight Formula: L x W x H = Total Divide total by 139 = actual weight Fed Ex uses.
I weigh the actual package being shipped & use the actual weight when shipping to my customer.
Use the DIM for estimating shipping cost.
Ebay needs to do a better job of explaining FedEx policy.
Hope this helps.
Or they should use the same formula fedex uses to give us the price before we buy the label. How are they getting the initial “estimate”? And aren’t estimates supposed to be close? On a few of my packages I shipped I paid almost triple what I was quoted.
Bingo!!!
@@FlippinAintEasy The "estimate" should be illegal cause they are stealing from people
This is scary!! Thanks for sharing.
Look forward to seeing you today on the live stream.
Wow I bet 99 out of 100 sellers would never have caught that and they are just raking in our money.
If this is indeed the way it is supposed to be on Fedex side, then eBay needs to inform the seller on the print labels page. I’m hopeful that something changes on the site so we’re not surprised.
Thank you for this important information. I know what I’m going to be doing tomorrow. Ugh. Between all of the delivery delays and now this. I’m ready for Q4 to be over. Thanks again.
Of course. Thanks for watching!
Be sure to report what you find out!
Shipped a model train in Nov 2020; FedEx2day, Orig Wt: 1.313, Bill Wt: 4.0
I've notice USPS weights them before scanning IDK if FedEx does the same maybe someone is adding weight to your packages when they scan them. I have no overcharges on my FedEx labels they are usually 8 cents cheaper than estimate price
I thought the same until I went through all of the charges. Make sure you are clicking on the hyperlink on each as well. I am having Fedex print the receipt showing the weight at drop off so it’s not an issue of my scale vs theirs.
@@FlippinAintEasy I only found one FedEx label within 90 days where I put in 20# then someone at FedEx added 8# and a 1inch to my package price was 4$ above estimate
We ship hundreds of packages a month and yes this is happening at an alarming rate. I call in to eBay and they have been useless in helping. They credited me 22 on 1 package when i had 40 errors. We have been selling on eBay over 25 years and over 21k feedback and still get no help with our anchor store. No call backs they just have no backend help to fix errors. It’s a massive money grab. This is a clearly a class action suit in the making. John we need to ban together . Feel free to contact me direct to spear head this. Thanks for bringing these things to light.
Ryan
Thank you for posting this! I just looked at my FedEx deliveries and found one where they added 5 pounds and charged me $72 more!!!!
Wow, that’s crazy.
@@FlippinAintEasy Just hung up with eBay CS. I will see the $72 credit on my next invoice. I will be paying more attention from now on. Thanks again!
@@cadreamin77 can you explain what you told the CS rep on the phone? I'm currently in the same situation.
@@dakingofgames894 I explained that I was overcharged. I always weigh my items accurately. I never got a credit for that charge BTW.
@@cadreamin77 they never gave you the money back?
Thank you so much for pointing out the overcharged FedEx fees! Haven’t use FedEx shipping services but good to know for my future use👍
I believe the percentage eBay is stating we as sellers will receive during check out, those percentages are not holding up. I believe this is a glitch in ebay systems.
I believe so. It should be very easy for them to calculate their rates the same way fedex does using your size/weight for the item. How are they initially calculating the cost of shipping? Also, the initial cost for the fedex label is the cost your buyers are being asked to pay if you have calculated shipping as well.
I purchased a FedEx label via a shipping comparison website and they have overcharged me by £192.46! The order was 2 packages weighing 1.42kg each. FedEx has logged the weight for each package as 37.2kg - I don't even know how this is possible! I will fight this to the end, this is the first time using FedEx, never again!
Its all about dimensional weight vs actual weight!!!! Dimensional weight normally overrides the actual weight. This formula has been used forever by UPS & FEDEX. The FedEX charges are accurate peeps!
Shouldn't this rate be offered to us when we are buying the label?
So.. I had a charge from eBay that was for 217.00 that they said was for a fedex label that had allready been created and the actual label cost associated with that item was only 12.50 cents. When I contacted fedex to discuss the label
They initially said they couldn’t discuss the label because it was an eBay account. I called back talked to someone else and they were amazed i was getting a charge for that much because they didn’t see anything like that... BOTTOM LINE IS ITS ALL EBAY MISTAKES
You are correct. Fedex will not discuss it without ebays account number. You should have eBay call you and get a supervisor on the phone. They will either give you a credit or will dispute the charge to fedex on your behalf.
Ive got to go check mine. i ship a lot of FedEx.
It seems now that this is even happening with UPS orders. Currently am a very small store, and when I looked at my eBay UPS is trying to charge me again for two orders that have been delivered/completed for weeks. Only one of the shipping charges stayed the same, and the other when up about 1.90. But they are still trying to double charge me for labels it seems. I can't afford to have to pay $30 yet again. Very odd. Going to have to call them.
I've been selling on eBay for 3 years now. Just today was noticing these FedEx charges are more than they should be. Ebay says they can't do anything. FedEx says after the package is delivered they add on Fuel Charge, Handling Fee, Residential Fee....and a few others. I can't imagine how much money I've lost in 3 years, and the whole time thinking its cheaper than USPS for bigger packages. Come to find out, that's bullshit and I should have been trying my best to fit this stuff in a Flat Rate instead. Never using FedEx again.
Start using ups ground on large items and buy your labels through Shippo. You pay up front (no getting charged later unless you screw up on the weight and dimensions) and i have paid less on the same ups labels ebay was giving me a discount on.
Fedex is no longer an option for me and it’s all good.
I use Shipstation for eBay items.
Do they use Fedex or is it only for USPS labels?
@@FlippinAintEasy usps & ups
Thank you for the information!!
Your welcome!
Prices have jumped on UPS and FedEx since USPS has been gridlocked. They are capitalising on this. Funny thing is they both us USPS for the "Last Mile" service.
FedEx used to do this to me all the time. I switched to UPS and still get overcharge. eBay claims it is because of "dimensional weight"
You're being charged the dim weight. In almost every example you gave, the adjustment weight was close enough, if not exactly the dim weight. When the dim weight (box dimensions) are more than the actual weight, you're getting charged for the higher amount. It sounds like it's an eBay communication/contract issue with FedEx.
This is still going on. I've used a variety of shipping options on eBay including, UPS, Canada Post, etc. I haven't been overcharged even a penny for any of them BUT of the seven times I've used Fed Ex I've been overcharged seven times. Five of those times it was anywhere from $2 to $8. Two of the times it was for over double the original invoiced charge. It has been an enormous pain to get any of these refunded. Both eBay and Fedex clearly know there is a problem and refuse to address it. I have a feeling the only thing that will get them to pay attention is some consumer protection lawyer filing a class action suit against these highly deceptive practices. I'll happily sign up.
I looked into a class action and nobody would touch it.
If this is happening to thousands of sellers- it could be a class action lawsuit!
@@jamesw.3491 maybe against fed ex?
This may be a situation where eBay simply doesn’t understand or maybe isn’t aware (or doesn’t care) this is even going on. Hopefully enough sellers can voice their concerns with eBay so that necessary changes can be made on their end.
@@FlippinAintEasy It seemed like the call center was on this because he didn't hesitate to refund me and stated that it would take too long to contact FedEx and get an answer from them. If everyone calls them to complain, this will force them (hopefully) to do something. This is why your videos are so important. Keep up the good work and have a great 2021!
@@jenniferv2198 awesome! I’m happy to hear you were taken care of.
Spent hours on the phone. Fedex acknowldged overcharging me for 3 item. Ebay gave me the extreme run around their customer service is horrific. Never got the money back. Boycotting fedex for life
On the day you get your fedex receipt, scan them to your computer right away. The receipt is printed on thermal paper and the ink will fade fast over time.
Great tip. Thank you!
Thanks for the video! Have all my receipts from FedEx and called Ebay & they gave me every excuse possible.
Except they really don't know what is going on and like the rep I spoke to they simply try to guess to get you off their line. Did you speak to a Supervisor?
Called & spoke with 2 different ebay reps then they transferred me to manage payments then they transferred me to a billing supervisor and I was on with her for 45 mins. I sent her copies of my FedEx receipts & Ebay shipping receipt with correct weight & payment. She acknowledged the issue in a round about way. But gave no insight how to handle this.
Tomorrow I'm contacting FedEx don't know if it will help but I need to try.
@@deejoe94 I’m surprised they didn’t at least offer to dispute each case with fedex on your behalf as was initially offered to me.
My packages are 49 lbs so I bought a 50 lbs fedex label and now they marking some at 51 lbs so they are charging me $40 extra on some just for an extra pound over 50 when some were charged for 50lbs and they are all the same product same weight so how can they tel me some weigh more than other like come on
Just happened to me on Fed-Ex. $35.46 EXTRA! Lost money! And yes i know how to weigh and using a tape measure. Ughh! UPS no problems.
I started using solely FedEx on dec 16 to avoid delays. I am doing what you say and checking price and weights. When I click on the amounts the window that allows you to view charges is blank and will not load anything at all. Strange.
Those labels are not yet loaded in the system and won’t show up until after fedex has delivered the packages. I would check it in a few days.
@@FlippinAintEasy The first time I used FedEx was Dec 16. These packages are delivered but apparently eBay has not billed me for shipping. It will be added to my invoice at end of month. That will be when I found out if they screw me. I have every FedEx receipt and they scanned them but most do no show a weight. Only a few times have they asked me to lay on a scale and those show the weight.
@@FlippinAintEasy I just looked at all FedEx receipts for Dec. I have 17 with no weight on receipt. Then 8 with a weight at check in. So no way to know if they are going to over charge me or not. My drop off is a FedEx terminal not a store like Kinko. My eBay invoice shows total charges but not yet invoiced for payment.
@@allthethings7198 I believe the rep can include the weight on the receipt if you ask them as long as it is a FedEx facility.
@@allthethings7198 I think you need to ask for it
I had no idea. Great video as I’ve been using fed ex more often now in Leiu of the usps
Shipped an envelope to a friend's PO BOX. Turns out that FedEx doesn't deliver to PO Boxes. They printed the ticket and picked it up, shipped it all over the country and dinged my account for almost 70 dollars. Needless to say, I'm going to devote some attention to this.
I have receipts from FedEx. They must've changed the way they print their receipts. The weights are no longer on there. I don't use FedEx often. I have 2 other packages that are currently in transit with them and im dreading the same outcome as i just had. They're claiming that a piece of glass weighs 58 lbs. My package weighed 22 lbs. Their dimensions are also completely different than mine. They charged me double the price.
They use dim weighting and they measure the packages at various points during transit. I haven’t had an issue yet and we are talking hundreds of packages.
how do you check the usp cost. i can do fed x
You click on the cost of the label you have shipped.
I found 1. Same dem and less weight than I put in paid 3.88 more.
FedEx is still engaging in this overbilling practise on shipping through ebay.
USPS is the only way I go!!
Unless your selling large items.
Flippin' Aint easy honestly I still use them even with big box items
I shipped a few FedEx when USPS started burning down. I had every FedEx package weighed and scanned and got a receipt when I dropped them off.
Did you notice if any of those were adjusted after the fact?
They were all adjusted 2 to 3 cents less than quoted except for 2 that have not had billing completed yet. Seems to me it pays to have them scanned with a receipt, the reason I do that is because I have heard others having issues with FedEx billing.
Also when I have them scanned, I ask what does the scale say and compare it to the weight on the label so they know I am watching 👀✌
Here is my issue. I have over 900 listings last week a hundred and fifty went from calculated to free shipping magically I had it switched back by ending and relisting and got credit for the shipping labels for what sold as free listing. Then it happened again about three days later with around 95 listings. Then it happened again this morning with the hundred and eleven listings. Then it happened again an hour after that with another hundred listings. I'm spending a lot of time ending and relisting and I'm going to have to get that credit for listing fees as I have had to relist over four hundred items because of the known free shipping glitch. I have to keep a constant eye on my store to make sure that there are no listings that say free shipping. It makes it hard to leave because if it switches while I'm gone then the vultures come in and start scooping up my stuff at a loss.
I just checked all of my FedEx deliveries the last three months. I only had about seven or eight of them, but what I noticed in almost all of them was that I received a credit of about $.05-$.10 on each transaction. LOL. I didn’t see any overcharging tho
At least it isn't negatively affecting everyone.
This is crazy. Just went through all mine and found they up charged me $40 for an item. I actually work for FedEx ground too and every box gets weighed and dimmed on the belt but mine are all off.
Any ides why this might be happening?
@@FlippinAintEasy no clue honestly. All of the dimensions are done electronically so all I can think is that when they come across the scanner maybe there are multiple packages beings scanned at once therefore the weight is off. It’s frustrating for sure especially when I found $100 of up charges just in the past 2 months.
Yep happened to me once...never used Fedex via ebay again.
Later also fedex goes by dimensional weight as well whichever is greater
Just noticed FedEx overcharged me by double. Instead of just under $50 for two individual items combined, they billed me for just under $100 for the two. I know my weight and dimensions are spot on as well, I take my time and pay close attention when packaging up my items.
This is a huge deal. And now I have to go through all my items I shipped through FedEx.
I refuse to believe this is happening by mistake, someone is collecting this extra money we are getting scammed out of.
I lost over $300 because of it. I no longer consider Fedex as an option because of it.
@@FlippinAintEasy They readjusted the "actual weight" an additional 4oz more on each of the two individually shipped items combined in one order.
So even if they're right about the 4oz over on each of the two motorcycle wheels, they go and double the shipping charges. Yeah okay, that sounds fair.
This should be setting off huge red flags with the ebay hierarchy. They should be deeply concerned that their sellers are being hoodwinked like this.
Interesting how they didn't readjust the dimensions, just the weight.
Last 90 days of my UPS labels are literally doing this thing to me, called a representative and eagerly awaiting a response. Hundreds of dollars just like you experienced...ugh
eBay could very easily invest in some programming development to generate a notification message for FedEx like they have with USPS cost adjustments for shipping labels.
I agree at the very least but what about the fact that these rates are being used to determine what the buyer pays to ship on calculated listings? There should be a way to determine correct shipping costs before the item is shipped.
@@FlippinAintEasy Our hands are tied when it comes to eBays FedEx account. FedEx could at least use the proper eBay negotiated rates for the account when calculating adjustments. They need to get an employee to research, take ownership, contact FedEx for their own proprietiary account and get to the root cause - claiming a package is double the weight when that is not accurate is a real discrepancy.
@@FlippinAintEasy The shipper is responsible for entering the correct billable weight. 😎✌ If you enter the correct billable weight, you will see the correct charge on the eBay screen. ✔
@@ryanglaser5336 I agree 100%
OK, I just audited my last 90 days of shipping labels, all 26 were USPS, although I normally have some UPS in there.
Everything was correct to the penny.
Sorta makes you wonder about Fedex... I've used them in the far past, but they screwed me around for about $400 and I closed my account, 10+ years back.
I will have to look elsewhere as well until this issue is resolved.
I have had better practice having an account with all three shipping “majors” Fed-Ex, UPS, and USPS. You can ship through them direct (?USPS) and transfer tracking on Ebay. (Pain in the arse but works).
It was really some of the attractive discounts like 70-80% off for Fedex 2 day that was compelling but apparently too good to be true.
If you don't understand the dimensional weight phenomena, then I completely concur about having individual UPS & FedEx accounts to be quoted correctly the first time.....assuming you provide the correct information.
@@FlippinAintEasy If you qualify for a particular weight, then you would get a nice discount as claimed by eBay. However, you need to select the higher of the dimensional weight or the actual weight.
This was very interesting to me because the very first time I used Fed Ex, was when Ebay first told us that we would get a discount like we did with the USPS, and I noticed that I was double charged. I wrote to Ebay for business and they said that they would get in touch with Fed Ex but told me that they would give me a credit for that amount to use on Ebay. I never got any more news about it and didn't really pursue it any further after that.. but I was very hesitant to use Fed Ex for a few mos Then of course when I had a really heavy package that was going to cost half of what it would cost to ship USPS I figured that I would give them another chance. I just now checked the 10 or so Fed Ex Deliveries ( because I normally don't ship very heavy items) and found that I am almost always higher by about .10 or less so I guess Ebay has been crediting me which is a good thing... But I really appreciate you letting us know how to look this up. It was an eye opener, and as usual we learn something new everyday in this business!! Great Video and thanks so much!! Carol
Awesome Carol! And thank you for watching!
Wow second one I looked at was a 3 pound package. But they put 8 pounds. I ship the same item all the time. Will fill you in on how many more I have tomorrow.
It is dim weight. Take your length x width x height... divide by 139... round up to nearest whole number, and this is the billable weight If that is higher than the actual weight... otherwise the actual weight is the billable weight. You weren’t ripped off. It was eBay’s calculator to taking dim weight into account.
My point is, ebay should be calculating this for us. Where are they getting their prices? Obviously they should not offer to sell Fedex labels if they cannot perform this calculation. They are performing some kind of calculation and it isn't correct. They need to fix it instead of implying sellers need to do some backhanded calculation. Also, when you have calculated shipping in the listing using Fedex, the customer is being undercharged for the actual cost of shipping. Bottom line, ebay needs to fix this on their end.
@@FlippinAintEasy I agree, but eBay doesn't care because they are not subject to class actions. Maybe contact your AG
I would go on the eBay for Business Facebook page and post a comment there about this. That seems to get their attention for some reason. And you can alert more sellers to this issue. The more people who start making noise maybe they will do something.
I actually did that last night on one of their posts and mentioned this video. My goal here is to get ebay to see this issue and fix the problem.
@@FlippinAintEasy good!
Everyone is saying it's ebay's fault, but I'm not understanding how. Fedex is changing weights and adding extra charges
Checked mine and had a credit on every one
Are you saying yours had issues as well and you received a credit?
@@FlippinAintEasy no sorry I mean every eBay estimate was over what I actually paid...around 35 items shipped with fedex in the last 90 days
Thirty years ago I used to ship roses by the box to flower shops all over the country fedex priority overnight. Fedex could never be trusted not to screw the invoices. Every single invoice had to be checked carefully.They would double bill.You triple bill you and all kinds of funny business.
After a while I figured it was standard business to business practice to try to Get extra money from a client because they do not do their due diligence and check.
Can u send link for the form?..i filed with better business bureau and nothing happened at all except ebay now prevents me from using ups now....cancel culture.
Why do buyers sometimes ask the seller to not include ebay on the shipping label? Also I know that the USPS employees do not like the shipping discount given to sellers, because they feel that the sellers are getting away with shipping cheaper than most people, because so many people are shipping for less through ebay. All a FedEx employee needs to do is push down on the box when on a scale, and charge back on that account. (your ebay account).
Keep coming back to this video to remind me to review my shipping and I keep finding $.50 to $5.00 overages on Fedex. I am in my own opinion a top notch shipper, I am fluid between USPS, UPS, FedEx, and services in the middle and weight and dimensions. If I am 14.5x 12.5x 10.5, my numbers will go in as 15x13x11 and if it is 11lb 8oz it goes in as 12, if it is 11lb 12oz I will make it 13 assuming their equipment might be out of calibration, so with that for them to say that I am 2 lb's over and 6 inches larger (that's what she said, lol), then I hate to accuse but that is starting to appear to be more intentional then bad calibration.
What's bad is that EB doesn't allow UPS shipping.
did ebay cancel UPS ...i used to be able to use UPS in ebay shipping labels...this cancel culture is ridiculous we need to get rid of "democrats" and "republicans" label and that will resolve lots of the issues we have now.
Thank you for this. I sent a heavy ite weighed correctly and the right dimensions. The FEDEX was $108 but I saw I was charged $681 I could not believe I am calling both eBay and FEDEX this am as soon as they open. I will follow up. Thanks for your information.
follow up?
I looked all the way back to March and there it was $32 overcharge. I have no clue what it was for, but I no longer use FedEx crime company. I also round up. But probably too late to do anything about it.
Problem is, even rounding it up doesnt work since they sometimes double and triple the actual weight. I now understand they use some kind of DIM formula, but ebay needs to be on the same page as them so we know what we are being charged instead of surprised.
Jon, I was egregiously overcharged by FEDEX $70.53 over the last 90 day period. They changed the weights and measurements on most of the items in question, but not all. I believe the state where FEDEX is incorporated need to take punitive action at once, this is an unfair business practice imho.
Hello Joe! The FedEX rates are accurate. They use dimensional weight as the actual billable weight. Most peeps put the actual weight . Unfortunately, the billable weight will be the higher of the two.....dimensional weight or actual weight. Here is the FedEX dimensional weight calculator. pages.message.fedex.com/weight_calculator/
The weights may be correct on Fedex's side, however ebay needs to offer us those rates when we are initially buying the label. We provide all of the information they need (weight and dimensions) for the package so there really isn't an excuse as to why we are being billed a different amount than what is advertised. How is ebay calculating the initial price they are offering us?
@@FlippinAintEasy The FedEX billable weight is gospel......there isn't anything to argue about with FedEx. However, the eBay rates are confusing if you don't know about dimensional weights. 😎
@@mayarick I understand dim weight but believe that ebay needs to show all this to the seller before they make a decision as to who they choose for the carrier.
@@jenniferv2198 I completely agree! However at least for UPS & FedEx, I would still recommend purchasing the labels via their respective site. There is less chance for error!!!
This is exactly what what happened to me. FedEx calculated my labels at a higher cost. They are screwing me and Ebay just washed their hands on the issue and said call FedEx.
How did you even find out where ebay place these charges info of "surcharges"
You need a lawyer
I hope I won't need one. lol
Just got hit with $600 in overages
Thank you for this- although I did not have many, I had one package that was small going from east to Co., and the estimate was $13 and I was charged $65! Even entering the same dimensions that fedex came up with and their weight, it only came up as $18 when I did a print label run thru the second time. It was only a leather jacket. I am going to have to talk to ebay about it.
So no fedex ever thanks for the info 🙌🏼👍🏼
I will be using UPS much more in 2021
You should do a contest where give away a small prize for guessing your first name. Lol. I don’t know why I thought of that but it could be a way to get a bunch of comments ha ha. I don’t know what kind of prize you’d want to do, maybe A free keychain or small discount to your store lol, I don’t know. Just an idea ha ha.
Just happened to mE! WOW>. I am raging.. Charged me without consent.. Over 100$ more!
U can trick them...this is how i did...make sure the bank acc u connect to fedex is empty...and when the invoice comes in, only pay the correct ones and dispute the overcharged invoice and if things get out of hand open a new acc and redo the same technique...hahahahaha
I've had a lot of problems with fedex overbilling. One time I shipped a small car rim. Weight was about 30 pounds and dimensions 18x18x10 inches. They billed my account for 30 pounds and something like 18x18x90 inches. So the shipping came out to about $150 bucks on a $75 dollar rim. I called ebay, they told me to call fedex. All fedex would say is what is your account number. I told fedex I didn't have a fedex account, that I bought the shipping thru ebay. Fedex said they couldn't do anything without an account number. I called ebay back, they said I needed to call fedex. What a damm disgrace.
I no longer use ups or fedex on eBay, I’ve luckily been credited for the times I got finessed by them but it’s ridiculous nonetheless, I never have this issue on mercari so why tf can’t eBay fix their sh*t???
LOOKS LIKE EBAY TOOK AWAY THE FUNCTIONALITY FOR SHIPPING LABELS SO YOU CANT SPOT THE DIFFERENCE ANYMORE
Since switching over to ups over a year ago it’s been smooth sailing.
@@FlippinAintEasy for me its UPS only for heavy items or USPS parcel select
It's a FedEx scam
Look up a email for fed ex . And find the top executive or CEO and send your email. This will be escalated to the top. Add your receipt.
post the CEO's email on here once you "look it up" will ya
I like some of your vids but man, it draaaags on. Hope you get to the point most of the time without much ado.
Only some of my videos? I am looking for ways to improve the content and I appreciate and value your feedback.
It just happened again with Fedex re-calculation dimensions and weights. DO NOT USE FEDEX TO SHIP with Ebay!!!
I started using the Fedex DIM Calculator to determine the weight for shipping. That seems to work for me.
video is very slow
Change your settings to speed it up…
They always round up to even pounds
Awesome 😍💋 💝💖♥️❤️
Hi Guys 😍💋 💝💖
this bull is happening again
Dont wasre 24 minutes of your life there is no solution in this video. Just a bunch of blah blah blah. Wish I had that half hour of my life back
that’s normal, the computer always rounds up, never put decimal points, their system doesn’t support that
After a long discussion with ebay and fedex i receive a call from a manager at fedex and they explain me the problem. I have around 300$ of over charge in the last 2 months and most of this 300$ overcharge was on 4 packages. The problem is fedex have dimension weight rules that's mean if for exemple your package is 13x30x4 inch they will take the bigger dimension of your package in this case 30 inch and make some math (i don't know exactly how they calculate it) and at the end your package of 4 pounds will be a package of 12 pounds. The manager of fedex tell me they know it's not right but they do it anyway. They clearly tell me i can use another carrier and doesn't care if i stop to ship with fedex. It's cost me 300$ but i confirm i will never ship with fedex again i will use goshippo and ship with UPS! this compagny have no remorse about overcharge the customer and if you try to complaint they will probably tell you the same thing. USE ANOTHER TRANSPORTER THIS COMPAGNY SCAM YOU!
They use a dim weight system to calculate the weight your package is charged for even if your actual weight is lower. UPS does this as well.
@@FlippinAintEasy I have 2 package with the same dimension tomorrow Ups will pick up so i will check if they do the same here in Canada because with fedex my package that was suposed to cost me 17.44$ was charged 83$!!!!! It's a game changer for me if i have the same problem with UPS on goshippo i will simply stop to ship this kind of package and try it with canada post.