I have worked in QA leadership across various industries, and vastly different than your background. The same information resonates. QA personality types are unique unto their own.
What lacks in most managers, and especially quality managers, is communication skills and the ability to build relationships across the organization. Quality starts on the manufacturing floor where the product is being made. Get to know everyone involved in the process. Management by walking around is a highly effective tool. Understand what is important to EVERY stakeholder.
Couldn’t agree more and it’s an untapped practice that very few execs do. Even the effort to try and get to know them, learn what they do, and get to know their names really helps build that culture, boost morale. Great point!
I have been a QA Manager/Director for ~30 years now. The 100k foot view is three domains for success. 1. Empower your team to understand and appreciate its direct impact on revenue. 2. Being a CMO for QA. (“Showmanship”). 3. Fostering a quality mindset 360. At each company I’ve worked “quality” drives the bus right behind compliance. Good video.
I have to agree with all points you raised in this video. Been in the role of Software Development QA for 3 years now and the points mentioned are absolutely important to be able to advance in this area. Great video thanks.
It’s one of those roles where if an issue happens, they point to QA for not catching it. But if something doesn’t happen, they point to QA for the added expense with no return 🤷♂️
Spot on! All checks. I am a QA I can attest that all these opportunities are true. Subscribed! Team Supervisor (operations) vs Quality Assurance Supervisor, which one would you choose and why? Practical reasons, high demands.
@@Buyitforwife great! Next week I'll be the QA supervisor and I'm nervous on how I can introduce myself with the rest of the leaders and managers via zoom. Maybe you can make a video to help us with meet and greet via zoom. 😆
Previously being occupational safety, I can really connect about upper management not understanding the real impact that you're driving. I'm thinking about transitioning into a new career path, and I was thinking about quality management. Still in the fence. Great content, thanks!
I really enjoyed your presentation. I've been a quality inspector for the pass 4 years in the steel manufacturing industry, I'm now moving into quality analyst but, I'm having a disconnect when understanding how to pull and compile the data. I'm currently looking for online classes and certifications, do you have any suggestions along the lines of lean six sigma?
I also have been an Inspector for years in aviation and sheet metal manufacturing. I just took the role of Quality Control manager. Do you have any suggestions for education that helped you?
Despite not being in a QA position, these tips are extremely valuable for leaders. I'm quite surprised that this is the case though. I believe these sorts of skills do differentiate between leaders based off their effectiveness in the team. Someone who can communicate information up and down the chain of command as well as provide solutions with understanding of the operations is highly effective. This was useful! Thanks Brian.
thanks Michael! yes, as was I - a lot of leaders make it because of their technical skills, whether it's finance, marketing, etc but when you hit that higher level, it's time to understand (to a degree) how the rest of the picture looks, of which many are uncomfortable, unwilling or too busy to dive into
Right! It definitely takes a lot of effort to improve on these skills and perhaps it is not too assuring that any reward will be gained for the individual/team in the short term. It takes a kind of mentality and commitment to take such responsibilities that may stray away from the comfort zone. This goes to what you said about how it may be the nature of things. However, those who are truly passionate in what they do and want to see themselves and their company grow, it's worth taking on this challenge. There is no better feeling than seeing your company improve in quality over time and you were apart of making that happen.
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I have worked in QA leadership across various industries, and vastly different than your background. The same information resonates. QA personality types are unique unto their own.
What lacks in most managers, and especially quality managers, is communication skills and the ability to build relationships across the organization.
Quality starts on the manufacturing floor where the product is being made.
Get to know everyone involved in the process.
Management by walking around is a highly effective tool.
Understand what is important to EVERY stakeholder.
Couldn’t agree more and it’s an untapped practice that very few execs do. Even the effort to try and get to know them, learn what they do, and get to know their names really helps build that culture, boost morale. Great point!
I have been a QA Manager/Director for ~30 years now.
The 100k foot view is three domains for success.
1. Empower your team to understand and appreciate its direct impact on revenue.
2. Being a CMO for QA. (“Showmanship”).
3. Fostering a quality mindset 360. At each company I’ve worked “quality” drives the bus right behind compliance.
Good video.
Thanks so much for the comment and for sharing your thoughts!
I have to agree with all points you raised in this video. Been in the role of Software Development QA for 3 years now and the points mentioned are absolutely important to be able to advance in this area. Great video thanks.
Great presentation and you're right we QA RA and compliance are a unique odd bunch!
It’s one of those roles where if an issue happens, they point to QA for not catching it. But if something doesn’t happen, they point to QA for the added expense with no return 🤷♂️
This was definitely helpful, definitely need to work on my presentation side😅
You can do it! I’m rooting for ya!
Very useful video. Thanks for the key points highlighted
Amazing 👏 very well explained.
Exactly this is what I am looking for. Very useful. . Agree 💯
Spot on! All checks. I am a QA I can attest that all these opportunities are true.
Subscribed!
Team Supervisor (operations) vs Quality Assurance Supervisor, which one would you choose and why?
Practical reasons, high demands.
Both can be great career paths - it comes down to your strengths, preferences, industry you want to be in and competition.
@@Buyitforwife great! Next week I'll be the QA supervisor and I'm nervous on how I can introduce myself with the rest of the leaders and managers via zoom. Maybe you can make a video to help us with meet and greet via zoom. 😆
That’s a brilliant idea!! Thank you
Hi, can you tell us how a CSM certification can help in QA role ?
Previously being occupational safety, I can really connect about upper management not understanding the real impact that you're driving. I'm thinking about transitioning into a new career path, and I was thinking about quality management. Still in the fence. Great content, thanks!
Thanks and let me know which way you go!
Very useful thanks so much
Excellent
Very helpful. Thank you. Sending you good vibes and high fives. Cheers
Thanks Jace and good vibes to you!
I really enjoyed your presentation. I've been a quality inspector for the pass 4 years in the steel manufacturing industry, I'm now moving into quality analyst but, I'm having a disconnect when understanding how to pull and compile the data. I'm currently looking for online classes and certifications, do you have any suggestions along the lines of lean six sigma?
I also have been an Inspector for years in aviation and sheet metal manufacturing. I just took the role of Quality Control manager. Do you have any suggestions for education that helped you?
Despite not being in a QA position, these tips are extremely valuable for leaders. I'm quite surprised that this is the case though. I believe these sorts of skills do differentiate between leaders based off their effectiveness in the team. Someone who can communicate information up and down the chain of command as well as provide solutions with understanding of the operations is highly effective.
This was useful! Thanks Brian.
thanks Michael! yes, as was I - a lot of leaders make it because of their technical skills, whether it's finance, marketing, etc but when you hit that higher level, it's time to understand (to a degree) how the rest of the picture looks, of which many are uncomfortable, unwilling or too busy to dive into
Right! It definitely takes a lot of effort to improve on these skills and perhaps it is not too assuring that any reward will be gained for the individual/team in the short term. It takes a kind of mentality and commitment to take such responsibilities that may stray away from the comfort zone. This goes to what you said about how it may be the nature of things. However, those who are truly passionate in what they do and want to see themselves and their company grow, it's worth taking on this challenge. There is no better feeling than seeing your company improve in quality over time and you were apart of making that happen.
I Have an interview as a QA technician. I am nervous because i am coming from a QC tech role. So i am nervous!!
Break a leg!! As the saying goes ;) my fingers are crossed for you and you will do great!
I am looking for qa manager role , please guide me
Nice..
Great! Hey i'm having a hard time finding the school that is the best to get the certification..help ,asap. thankyou!
sweet heart.. get iso 9001, six sigma.. those are basic things..
Tell this to EXECUTIVES, and let me know what happens to you....lol