Call Center vlog: APPLYING AS A CALLCENTER WITH NO EXPERIENCE & A SENIOR HIGHSCHOOL GRADUATE
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- Опубліковано 24 кві 2022
- #callcanter #BPOcompany #Teleperformance #initialinterview #finalinterview #AllAboutBPO #BayaningPuyat #seniorHighSchool #Assessment #CallcenterExam #WalkinApplication #JobOffer #Philippines #Assessment #Versant #Amcat #harver #AccountValidation
gibberish. don'tr put your title in english if you're not gonna speak english
You're talking as if you own the language get the f off of his channel then- if you can't understand him. He can very well do whatever he wants with his video's title this is HIS channel. The internet is not made for you, sit down.
your music is gibberish
Make your own video then, it's not your account. you can't just order people around the internet as if you're a God or something 🙄
At least he try his effort
Anong feeling na basher ka pero hineart react comment mo tapos naka-pin pa? Hahaha. Burn!
Hi Sammie, congratulations on passing the interview! We hope all the best for you on your next journey! 💖
Thank you so much TELEPERFORMANCE for giving me the opportunities 🤗🥰
This company is a total scam and you know it guys, don’t prentend that is the best job when you treat employees like shit.
@@luislandazabal5523 lol I thought, they just treat employees like trash in India but it is same around everywhere😂😂
@@luislandazabal5523 mind explaining, or giving context as of why that is?
@@kish4corheunbl The company has a big lack of organization, none of the directions are clear since the beginning, if you planning to move from another city think carefully because there exist a gap about how they manage processes. Poor culture with some clear incompetencies at all levels of senior team. No room for personal growth. No recognition for staff in fact staff are seen purely as robots. It makes sense now why they change positions constantly. To make it concrete low class trash.
If I were the interviewer for your final interview, I'd say that you nailed all my questions. Ang galing! Good vlogs, thanks for sharing you experience with us! ☺
Congratulations for passing all the interviews and assesment. Your video is very informative to us. As an aspirant applicant for a call center job you gave me confidence and assurance that I can take the challenge even though I have no experience in a BPO industry. Watching your vlog inspired me to pursue and conquer my fears. Thank you and more power.
Finally! Nakkita din ako ng detailed video about sa process! ❤️ Kinakabahan ako habang pinapanood ko pero this will help para magkaroon ako ng idea and be prepared. Thanks to you, Sammie! 🙏❤️
Kudos for being articulative! This video shows that if you know how to articulate a conversation, bonus nalang ang pagiging fluent s english.
Congratulations on your job offer!!! And thank you for giving us an insight on how we can apply on a BPO company. I hope I can do well too with the interviews and assessments I'll be taking tomorrow. Best of luck to all aspiring call centers like me❣️
Update po?
1st time ko makakita ng video about newbie na sobrang detalyado ❤️ preparing myself to apply in bpo companies
Desuuuurb! Kitang kita yung dedication mo! I love the way you narrate the steps. Keep it up!
I have just watched your video. It inspires me to take the assessment and those interviews, which I am going to take today, confidently and with faith. Sa mga nasabi mo sa video, nabigyan ako ng mga ideas on how to respond correctly sa mga questions then sa mga dapat gawin. Thank you for sharing your experience through this video. CONGRATULATIONS.
Thank you for this vlog, Sammie. I have anxiety applying sa mga BPO companies. This inspires me. Congrats ❤️
Love this content! Nakakatuwa naman at nageffort ka ivlog ito, para may idea na rin ang mga newbies. Keep uploading at provide tips na din sa mga susunod mo na vlog!
Ang positive mo tol sobrang nakaka-inspire ka, sana magpatuloy ka sa pagvovlog..
I'll be saving this video for future purposes. This video is so informative and helpful, thank you Sammie!
I admire your courage! thankyou for posting this vlog, kaka-21 ko palang and nasa reviewing/preping phase na ko... this week go-go na talaga ko hahaha sana makapasa rin ako like you!
Thank you for making this video. Its a great help for everyone. Im older than you pero marami akong natutunan sayo. God bless sa journey mo. ❤
Maraming salamat Ann! 😊
@@sammiedifourth6636 may I ask sammie if how much ang entry salary mo and how much is the night incentives?
Hi, Kuya Sammie! Also a customer representative aspirant here! You did so great in your interview! And I could really relate sa part na you have to say "no" when they are asking if you plan to go back to school just so they wouldn't fail you😭 when deep inside you badly want to
Thank you for the video!! Very informative and encouraging ❤️
Congratulations, Sammie~ Thank you rin sa super detailed na video na 'to, super helpful nito especially because I'm also planning to apply and land a job in BPO industry. Looking forward ako sa mga susunod mo pang vlogs most especially about sa call center journey mo. Fighting! 💕
Parang kagabi lang pinapanood ko to, tapos J.O. ko na bukas sa TP. Thank You. Tama sya, tiwala sa sarili at kay God ang kailangan para makapasa. Sana marami pang applicants ang matulungan nitong vlog mo.
Nag walk in po ba kayo?
@@rise5330 Yes po
Hi po, any tips para mapasa yung berlitz?
@@jennahburcela2175Wala Berlitz sa tp po
Thank you sammie, giving us motivation in life. ❤️❤️❤️
COMING FROM SOMEONE NA INUGATAN NA SA BPO:
What is customer service?
- Customer service is the support given to customers before, during, and after a purchase has been made.
What is excellent customer service?
- A Customer service that goes beyond expectations.
Very good ung sagot na provided sa video but if someone is looking for alternative answers po, here you go. You're welcome. 😊
This is one of the best answers keep it short and simple. But I don't disagree about the answer of sammie more broad and more conversational.
Thanks for this planing to apply soon
@@hiwaganidiwata3635 No problem. I hope you get in. Good luck and feel free to ask anytime. 😊
pahingi po ng mga katanungan pac nag aaply po ng call center at sagot na rin..lol slamat
@@mariaanna285 Depende po yan pag may BPO exp ka na. At kung anong BPO ang papasukan mo po.
This video is infomative and a great help to us ,who is planning to work at bpo company.Thank you😍😍
Thank you Sam❤️for giving us an insight para I pursue Namin Ang dream Namin dito sa BPO company and congrats for your JO❤️❤️❤️
Thank you, Sammie! Nakaka inspired and motivate yung vlog mo! Complete details. ❤
Teleperformance is one of the stepping stone of my career. Kudos to you
Thank u for this detailed journey of yours! Hoping and praying to ace my coming on site interviews and assessment too !❤
Hi Sammie,as i watched your vlog and hear your voice I know that you can pass the interviews and start your new journey in that industry...Your confidence and being focus is the main reason of your success...Congrats😊
I really love how this video is soo detailed. Thank you for this!
Thank you po 🤗
Yowwwnn..congrats your video is so inspirational .So much information ,tnx for sharing and giving knowlendge to all aspiring call center agent out there preparing for their journey .tnx a lot
Thank you very much very inspiring ,,,so encouraging you're so young to encourage others great job,,hope fully I will be next in that being hired as a call center agent ..
Amazing! I am so happy while watching your video till the end!
Congratulations!!! 🎉🎉🎉
You are very down to earth, I love your personality ❤
I watched it last night, earlier today was my interview and I passed all the interviews as well as the assessments and I also got a J.O. all in the same day. Thank you for this video!
Hi! May I ask how many days you're going to train and the salary offer sa account mo? Thank you po!
What job offer sayu ? Congrats . Kasi ako my final sa tech support. Pag na failed ba din may next offer pa ba
@@cheelly3959 financial account. Pag na-fail po ata sadly, di na magbibigay ulit ng offer tho you can re-apply.
pwede rin palang ireprofile/ilipat sa ibang account but that still depends.
@@akari8395 hi sorry but salary offers cannot be disclosed and regarding sa training, I think it would take months kasi maraming phases yan eh before ka ma-endorse sa prod.
Hi beb! Congrats! 👏🎉🎊 Welcome sa BPO. I like your mindset. Keep spreading positive vibes!
Congratulations Samie! good job for being so positive 💪👍
thank you for the motivation and the encouragement
i will applying bpo industry soon
wish me a goodluck
halaaa thank youu ditoo broo, super detailed me and my friend are planning to apply in TP hoping that we pass the final interview🙏🤍
Thank you for this video Sam! Good luck for your journey!
Thankyou for this vedio ...hope I have that confident.. Goodluck to all who are going to apply🙏❤️ Godbless everyone
Sa lahat ng napanood ko. Etong video lang ngpaiyak sa akin. Napakadetailed ng video mo. Nakakaencourage talaga🥺👏👏Congrats🎊🎉
Thank you for sharing your experience applying in BPO company. I am one of the aspiring applicant in BPO company, because of your video you inspired me to conquer my dream to become a call center agent 😊❤️❤️❤️
Thankyou sam!!! much appreciated and at the same time helpful. ❤❤
hi sam... so thankful very informative because im nw preparing my self to apply at call center . it reaaly helps and your advice was so touching , because sometimes the peolple surrounds me always put me down. and for the last recent yaers ive been applying but i am rejected so sometimes ive felt bobo but when i watch your video im encourage bec your advice is for me now. thanks and i hope and pray that when i am also hired i will comeback and comment again here sharing my experience and thanking you.
Thank you for this, Sammie. For final interview narin ako. Salamat sa mga tip. ❤️🥰
Thank you po sa panonood ng vlog😊 i hope na may natutunan ka po sa aking video and i pray that you’ll be part of Teleperformance ☺️🤗
Aside from boses na malumanay at maganda pakinggan, napaka informative ng vlog na ito. Good job, Mr. Sammie! Indeed, may natutunan ako from this video. Thank you! and looking forward for more vids--- call center content videos. God bless.
Sa lahat ng nag eexplain Ikaw Lang yung pinaka humble mag salita napaka totoo mo sa mga sinasabi mo lavyuouu
Congrats sa job opportunity Sammie! hopefully later sa Job Interview ko ay makapasa din ako. Thank you sa video na to, naging mas aware ako sa mga maaaring mangyari later.
Working in Tp for almost 7 months and sobrang happy ko, ambait ng Sup, Trainer at ng mga tao sa loob ng company. Irate client lang talaga problema ko🤣
Very helpful mima! Thank you!!❤
I really need you sis ❤️ super positive and yung confident mo ✨ congrats sis .. I'm planning to apply BPO COMPANY.
his program works great! exactly as I wanted
Super detailed nito huhu.. thanks po sammy.. congrats by the wayy 😊🎉
Maraming saalaamaat po🤗😊
I just watched your video and it really inspire me. Cause i just passed the final interview yesterday and i am scheduled to take my assessment tomorrow onsite sa tp sm fairview din.. Thanks for this video!😊
Pwede Po magtanong if hiring papo sila till now and pwde pang mg walk on?thank you
thankyouu for vloging your walk in application. Congratulations sammie❤😊
Congratulations sammie. Thank you for sharing your job application journey.
TP is really a good start sa mga gsto magtry ng BPO jobz. Previous TP din akets.and super bait ng trainor nmin as in. Goodluck sau n congratz
Hi, can I ask what is the possible question in Account Validation in TP?
I was hired on this last week but I didn't accept as I was not familiar to the place specially about the site (Alphaland) since I am from a Province ☺️. I'm soooo happy for you Sammieee, Godbless always.
I love how you speak Po 😊 Congratulations ❤️
more videos pa po pls u are the best when it comes to vlogging about their call center interview journey
I have enthusiasm to pursue my dream job w/c is call center agent, but sadly that didn't happen when I failed the berlitz examination in TP fairview site. But I was able to passed both initial and behavioral interview.
Wala kapa po sa account validation?
Thank you for sharing your experience..So inspiring..🤗
I'm claiming this positive energy ❤️
thank you! you really inspired me to work in a BPO Company as well!
Im planning to apply in BPO company at di ko sinasadya na makita itong vlog mo its a sign na nga cguro. Thanks sa pagbibigay ng idea sa pag apply sa isang bpo company. Goodluck sayo.
Thank you for watching my video! I hope this is the sign that you are waiting for, mag apply ka na po sa bpo industry🤗☺️
Hi Sammie, is it required to scan the qr code before entering the office? Or if you're a walk-in applicant you can just simply enter their office?
Congrats, Tnx for this video sir., so detailed❤️
yes ganyan sa Teleperformance..to start your dreams ..and they treated us one big family .. im former telepresence employee
I've passed my initial interview last Monday and now my final interview is coming this Friday, so this is a huge help for a my perspective. Thank you! 🤗
Hi ask ko lang po ano ano po mga questions sa initial interview? Thank you
Hi ask ko lang ano ano questions sayo nong initial interview?
@@arleneandrade5847 Ang mga tanong is basic lang.
-Basic info (name, physical address, email address, work experience, school attainment)
-How would you describe (color) to a blind person?
-Can you explain why the pizza box is in square shape instead of circle?
-Why should we hire you?
-How did you find our company and who referred you?
-How did you know we're hiring?
-Are you available to work overtime and willing to different shifts?
'Yan ang mga natanong sa'kin eh, but it will depends on you since every interviews are different. Good luck.
tell me about yourself, why did u apply in BPO, Why should we hire you? What is customer service?
diko nga akalain mkakapasa ako khit nauutal ako sa customer service ksi own opinion ko lang un😆
Next step is assessment(kung saan ako nahihirapan 😭 lalo na doon sa gagayahin mo ung computer 1time lang ksi sya bawal ulitin) & final interview today. (thru Zoom sya & wala ako idea kung ako lang ba o marami kami sa loob)
Need laptop/desktop ksi d pwede sa cp. Diko pa natatapos ung steps maghahanap pa ako ng comshop😆 I hope it helps. ☺️
@@arleneandrade5847 madali lang naman initial interview as long as prepared ka. Nasabi ko nman na po lahat just BE CONFIDENT ☺️
Nice appearance it's very calm and smooth.. thumbs up!
I worked for this company for 5 months back in 2015. On my 5th month, naisipan kong magcheck ng SSS Contributions at nagulat ako wala silang hulog for 3 months same sa mga kaworkmates ko. So ang ginawa ko dinownload ko lahat ng Payslips ko from the time na nagstart ako sa kanila at copy ng SSS Contributions for that year. Pabalik balik ako ng HR para malaman kung bakit at kung ano plano nila pero walang humarap sakin ni isa. Kaya, I decided na magpapass ako ng Resignation pero d ko nagawa kasi umabsent ako ng halos 3 days dahil sa tooth infection nung nagpa tooth extraction ako. Since day 1 ako natawag sa Clinic/Med Line namin at sa Sup ko para malaman nila situation ko, I even sent them the copy of my MedCert. Pagbalik ko dinala ko kung pyhsical copy ng MedCert at yung Resignation Letter, then sinabihan ako na di pwede ang immediate resignation so sabi ko "No problem po, willing naman ako magrender ng 30 days". Ayun, sinend na ni Sup at Manager yung Resignation Letter ko sa HR and that day din nagrespond ang HR na okay na daw at pwede nako magstart magrender. On my 3rd day nang pagrender ko ay bigla na lang ako pinull-out at pinastop mgcalls at sinabihan ako na they're no longer expecting me to work the next shift and tagged me as AWOL dahil sa 3days absent ko which is maling mali dahil valid yung reason ko, daily ako nag-uupdate sa kanila, may medcert ako, at sino ba kayang nagcalls na maga ang bibig at halos di magalaw ang leeg. Sabi ko na lang, "Okay po, bsta makaalis nako kaagad dito. Isusurrender ko muna lahat ng company assets baka bawasan pa nila.". Pumunta ako ng HR para ipakita yung slip na nabalik ko na lahat ng company assets and asked them kung pwede pko makabalik sa building to check the update about sa 3months na missing contributions nila sa SSS, ang sabi lang nila ay pwede namn at pwede din silang mag-email sakin. Kinabukasan, apply ako kaagad sa CONVERGYS (Concentrix na ngayon) at nahire agad ako, and I stayed with them for almost 7 years bago ako nagtransition to Freelancing.
For me, I will never recommend Teleperformance dahil sa experience na yun. Pati ang pagcredit ng OT at RDOT pahirapan pa, even ang sweldo di kalakihan.
Pero sa mga aspiring CCA, oks lang si TP make it a habit to check your Payslips at gov't contributions kasi mahirap na. :)
Congratulations 🎉🎉🎉🎉 welcome to the BPO industry
Mga ganyan din yung tinuturu sa amin sa CCS tesda. Buti na lang napag aralan na namin para hindi kami mahirapan.
Did you take notes during the versant test? Or are we allowed?
Congrats nga pala. So happy for you!
Hello thank you for sharing this video😍im planning to apply and this video is everything to me thank you so much❤️❤️❤️❤️
Thank youu dami kong natake notes kasi I'm planning na rin na mag apply onsite mej may katagalan kasi pag online di tulad pag sa onsite 1 day process lang. Good luckkk
Congrats po! Na-inspire ako sa video mo and thank you kasi nagkaroon ako ng idea sa mga questions. Madali lang pala unlike sa ibang BPO company na talagang ang hirap ng mga tanong. I'm planning to apply at TP Fairview din this month. Glad to know na may walk in. Balak ko sana is non-voice lang aplayan ko kasi I'm not confident pagdating sa speaking skill ko. I wonder if same lang kaya ng interview yung voice sa non-voice?
Same non voice lang gusto ko. Naka apply kana po? Tara walk in tayo
@@iamvaperist2122 pwede naman
Gumala lang kami sa IT park in Cebu tas may nag invite sa amin na mag apply sa kanilang call center, at naisipan namin nang kaibigan ko kaya nag apply kami kahit walang preparation, I was shocked kasi naka pasa ako mula sa Initial interview Hanggang sa final assessment test and interview I was happy that time easy lang pala, kaso Hindi ako nag work kasi na fail yung kaibigan ko dinamayan ko nlng sya disappointed kasi sya.
Ano pong company?
Congrats I work for them as well, good luck on your Teleperformance journey 🥰
Thanks for the tips and information sam!! Napaka detalyado haha congratssss!!
I remeber back in 2015 when I had my very first try to apply for a BPO job position and I had my interview with Teleperformance Metropoint in Pasay, I passed all levels of the application process but not until the final interview. Shout out kay ate na binagsak ako sa final interview ahahaha Thank you for turning me down because I got hired in Convergy's Dish Network! I realized that I was not meant to be working with your company in an Online Gaming account because I was meant for a better one. #mema haha
Teleperformance is such a garbage company, i worked for this company for more than 4 years, i hate them they treat their employee like literally trash, glad i quit in 2019.
Meron pala online gaming account
@@dotamobileautochess8863 as far as I can remember that's what the staff have mentioned during my application back then
@@banditgta4629 ay true ba? Expect ko pa naman na maganda dyan ksi marami nagwowork. as in trash po ba? Mga bastos tao?? 😩
Dinown ka ba tlaga?? Baka di mo lang po nasagot nang maayos ung final interview kaya naligwak ka.
Convergys??? Wala na yan ah. Naging concentrix na sya.
May training process po ba kayo upon receiving the job?? Btw congratulations!
thank you for this detailed video of yours. Now I've finally decided to take this job,I've been really inspired to everyone who tried their best to apply for that job ,even though they had no experience and lacked of knowledge about the company
Congratulations!! Thank you for this informative video. Good luck & God Bless po sa journey mo :)
I am currently studying senior high school ICT strand, besides I am trying to learn web development, and leisure activity watching knowledge about network engineering to take advantage of this abundant time as a young advocate, because my parents are short of the course I will take in the future, I want to be a call center agent so that I can saveup and use my talent to continue. the question is (Will I receive a call center career opportunity even if I don't have Experience yet?)
Absolutely. As long as you can speak conversational English, you have a very good chance to pass the initial interview. Also, make sure you come up with skills from your course that you think can be used in the work as a call center agent.
Minsan talaga kelangan nating mag white lies para makapasa kahit labag sa kalooban natin HAHAHHA. Sabi mo sa interviewer di ka enrolled pero studyante ka sa umaga HAHAHA sorry na concentrix 😂
Hi Sammie thanks for this video! It gives me hope I'll try my best too.. god bless you..
ANG DETAILED! THANK YOU SAMMIE!
Can you please create video of your first month working in BPO. Please share if you had worst experience assisting irate customer, and what did you do to solve successfully their concern. And lastly, how does it feel to take the first call? Thank youuuuuu!
Thank you po dahil na appreciate mo po ang video ko🤗 I will try to my best po para makapag create ng next vlog❤️
Hi, Sammie! If you don't mind me asking, how much is your starting salary there? As times are hard, that's one of my primary considerations. Also, are you day shift or night shift?
UP
confidential napo yan
@@iamvaperist2122 Are you with Teleperformance? So the applicants only learn about their salary after they're accepted? Sounds impractical for all parties involved. So the employer and applicant go through the whole process, using up time, money, and effort, only for the applicant to back out upon learning that the salary isn't enough. Though I guess it's for tax purposes that Teleperformance doesn't want their salaries to get out.
So proud of youuuu! Im planning to apply too, wish me luck 🍀✨😊
Alright, this is a sign para mag apply walk in! thanks for your video it motivates me 😊
Hello po! Can I get a sample of your resume? I'm also a senior hs grad and planning to apply but idk what I should put in my resume that might help me get a job in a call center company. Thanks in advance 💛
Thankyouuu !! I was planning also this month na mag apply and sakto, nakita ko yung video mo.. Sana mag reply ka and tell me kung ano na ang nangyayari sayo☺️
Salamat sa video mo. Marami akong na take down notes. Esp. yung mga answers mo and I hope magamit ko siya sa pag apply ko☺️
I watched your vlog while naga-apply sa TP, and luckily nakapasa!! thank you for this video and nakaprepare ako sa mga possible questions and mga assessments to take. ♥️♥️♥️
Ask ko lng sis mahirap ba Ang assessment nila, balak ko KC mag apply sa TP,☺️
Nakakatuwa naman tong vloog moo! Congraaats! And, sana maglakas loob nadin ako mag applyyy🖤
How many questions they asked you during final interview? I'm also planning to apply in a BPO
Yung kaibigan ko yung final interview nya is about sa mobile legend and inikot ikot siya ng tanong then yung sakin ano ginagawa ko sa araw araw from paggising ko hanggang sa dulo.
Hope all ♥️ I believe makakapasok din ako dyan
Wow congratulations, ako nag apply din sa TP na ipasa ko nman from initial, amcat,final interview..tapos waiting nalang ako for account vaidation. Pero nagulat ako biglang tinawag ako kailangan ko pa daw mag take ng berlitz at yon bumagsak ako sa berlitz kasi telco account tapos AT&T e wala akong idea about don..any tips about berlitz?
hello, new veiwer ako sammiee, grabe ang detailed ng video it's helping me lalo na i want to apply also in teleperformance. thankkk you for thiss🥳
Add me on fb, refer kita
Thank you for sharing your experience and actual interviewed super detalyado lahat. Nag karoon ako ng idea on how to answer it correctly at kung ano dapat i handa. I hope na makapasa at matanggap din ako sa teleperformance. Mag prepair ako. Salamat GOD bless you .