Teleperformance final interview| Pass for newbies
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- Опубліковано 25 сер 2024
- Questions:
1. Tell me more about yourself.
2. Do you have call center experience.
3. What is your understanding of a job of a call center agent.
4. Do you have friends in the call center industry.
5. Have they given you information about what is like or a life of a cc agent is.
6. Do you have concern on the shift that you will be working on just in case you will be accepted as one of our agent.
7. Do you have any working experience.
8. When did you graduate
9. If you'll be given a chance to work with us, what would be the hindrance for you to stop from going to work.
10. Where do you reside currently.
11. Do you have plans to move nearer if you get accepted.
12. What do you do as a hobby.
13. How do you see yourself if you'll be given the chance lets say in 5yrs.
14. How do you show as a team player.
15. Why would we hire you.
16. How do you deal with stress.
17. How many siblings do you have.
18. How old are you.
19. No family yet?
20. Do you have any questions for me?
#teleperformance #interview #finalinterview #account #validation #mockinterview #bpo #jobinterview #workathome #callcentertips #callcenteragent #callcenterinterview #concentrix #sitel #sykes #qualfon #eperformax
#jobsearch #callcenter
Fair use is implied and the video is for informational and research purposes only.
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Questions that were thrown up during the interview:
1. Tell me more about yourself.
2. Do you have call center experience.
3. What is your understanding of a job of a call center agent.
4. Do you have friends in the call center industry.
5. Have they given you information about what is like or a life of a cc agent is.
6. Do you have concern on the shift that you will be working on just in case you will be accepted as one of our agent.
7. Do you have any working experience.
8. When did you graduate
9. If you'll be given a chance to work with us, what would be the hindrance for you to stop from going to work.
10. Where do you reside currently.
11. Do you have plans to move nearer if you get accepted.
12. What do you do as a hobby.
13. How do you see yourself if you'll be given the chance lets say in 5yrs.
14. How do you show as a team player.
15. Why would we hire you.
16. How do you deal with stress.
17. How many siblings do you have.
18. How old are you.
19. No family yet?
20. Do you have any questions for me?
J
Ang dali naman Ng tanong sayo sakin personal life at wealth tanong sakin ng HR ng TP kaya hindi ko masagot Ng maayos 😂😂
tp din po?
@@HVIR6669 Oo nga eh.. madali lang tanong sa kanya eh . Mapa sana all nalang tayo haha
Ntnong sa akin lahat pero pti my kulang p. Want ko mlmn is what next kya mangyyri. Sa cebu ako mg report dito ako ilocos heje
As a Talent Acquisition member, you should refrain from adding too much information as it will affect your original answer. And i like the way you talk since it's very neutral and is very understandable. Good job on this
Thanks for the appreciation sir;)) more power to you:)
@Jonas Santos sir big turn off po ba sa inyo yung detailed kami kung sumagot? Planning to apply kasi and most sa mga script ko in detail talaga. Thanks po.
@@noone5581 unfortunately, yes. your answer should be direct to the point. otherwise, it will be boring to us. if i were you, try to watch english movies or read some english books. that way, it will enhance your communication skills. there are some recruiters who are very particular when it comes to accent and grammar construction. so, u need to work on it. good luck!
@@Jonases_20 expose naman po ako sa mga english movies since highschool mejo confident din ako sa grammar, accent and reading comprehension ko. Problema ko lng talaga ang conversation kasi kahit naiintindihan ko yung salita.. mejo hirap akong e.express sarili ko.
Pero since nalaman ko na hindi pala nakaka turn off yung direct to the point na sagot. I think that's a big help already kasi parang advantage yun saken. Thanks po ulit 😄
@@Jonases_20 what if the interviewer had a bad English? 😂 That girls didn't even know how to read an Email address
I love the power and confidence that you have, I believe that it will be your stepping stone to land a job!
TO ALL ASPIRING CALL CENTERS OUT THERE BE CONFIDENT, SMILE AND BE HONEST! YUN LANG ANG TIP, FOCUS AND CONCENTRATE. DONE WITH MY FINAL INTERVIEW HERE AND I PASSED☺️
Plannin to apply, hope ill be giving a chance to work 🤞🏽😔 i hope they will hire me
@@zekibabatuan223 Practice and practice lang po! Easy nalang kung nasanay ka na.
Wow congratulations po. Hopefully I will pass my interview also.
@@astrocastillo1538 Thanks! Kung kaya ng iba kaya niyo din.
@@shivav.x7410 yes truuuueee☺️araw'arawin lang ang english speaking kahit nasa bahay mag english, pag nasanay na kasi mani nlang yang mga gnyang interview😁
Worked there for 5 years. Became an SME in less than a year and became a trainer after 8 months of being an SME. Maganda opportunities sa TP and they always have openings for supervisor and managerial positions.
I even became part of the marketing team ng TP mismo.
Malaki ang growth opportunity diyan, pero of course, may politikang involved.
If you're serious in staying in that kind of industry and want to became a leader, then I urge you to apply. Maganda ang trainings nila for leadership roles.
Until now nagagamit ko pa yung learnings ko from them.
Honestly, di ganoon kalaki sahod ng leaders, pero the learnings are good. Karamihan ng leaders ay pinipirata ng ibang BPO kasi maganda ang training.
Good luck guys!
Wow❕ Thank you for sharing your story of success, we appreciate it so much, and may you continue to be an inspiration to others. More power to you boss;))
Waiting for my final interview today. Thank you for sharing this on us.I make my script base on the question you posted.
Ano po mga tanong para sa initial interview po? Pakisagot naman po salamat in advance hehe
Pag nka final interview ba pasado na sa assessment? I take online assessment yesterday, and receive a text for final interview today
How did it go?
Ang daming tanong practice lang tlaga saka yung ibang tanong about yourself lang naman. Grats! 😊
I worked for six months in TP Brazil. I am a Venezuelan and I worked in a Spanish B2B and B2C product. The company is good. I think, the problem is the product where the candidate will work. I worked in WAHA. If the product is good, there are chances to stay.
Business to consumer?
@@Martsgg both b2b and b2c. I worked with airline (Gol in Spanish) TP is good but it all depends on the product one is working. For instance, mine we'd 0 support but, there are other products that are really nice. Depends on the country as well.
yo tbm soy venezolano, estoy estudiando ingles para llegar al nivel B2 y entrar en TP, ofrecen casi 2.400.000 pesos colombianos aca en Barranquilla,
@@danygram1 TP es buena. Todo depende del producto en que uno trabaje. Yo entré dos veces. En inglés y en español. Mi aventura en inglés duró poco pero fueron más problemas técnicos que otra cosa .
It would be helpful if you make a video, showing how to pass the assesments from teleperformance. I've been trying to find a video like that, but it looks like there's no one that has made a video with assesments
Excuse me I already take the assessment for Teleperformance
that was exiting, at same nerve wracking.
Natawa ako sa ha ? 😂but anyway good job sir i like the way you answered so precisely and concise.
Kinakabahan e😅
Legit po, naka katawa ko jud pero dli kanchaw ha. Pero naghuna huna lang may maka ha pud ko sa akong upcoming OTP call interviews 😂
Mkatawa ko sa akoa interview ang kulba d matabang.
I wish i had the confident to speak
My husband speaks fluent english, he`s from USA and in the moment he had the test they told him that he sounds like a robot and then he made the test 3 times again and again, the point is that for any reason they want him to made the test and ask him for his personal information...we tought that it wasn`t a real and serious company.
Yes. Y are right
His tone always answer the question with question mark
😂
Omg thank you for sharing this. Final interview ko ngayon sa TP at hinihintay ko na lang call nila any time ngayon araw huhu wish me luck
same mi, tomorrow is my final interview. wish me luck too🥰 anyways, kamusta ang final interview mo?
Kamusta interview mga sis nakapasa ba kayo sa final ano ano mga questions sianyo?
@@gabbysalvador20 Hi, nag apply ka na po ba sa TP?
Ang galing👏 simple lang pero determination ang nagdala thank you po sa tips
My heart is so heavy today. I had the initial interview earlier. Unfortunately, I failed.
Keep positive. Nver lose hope. Just practice and practice. There's always room for improvement.
why did you fail? do you have any idea or did they sent you why did they refuse you?
Used to work for TP and my experience with them was 🗑 mandatory overtime, supervisor never really helped when needed, the contract I was in was under investigation for fraud 🙄.
Aling location po ng TL sis ??
:"(
How was your interview process? I’m nervous
In the same situation interviewer asking different Question and I started confuse of my answer and I was struggling while she keep talking I feel like everything will be worst so i decide to not answered it
And i feel bad about of my Grammar it would be embarrassing
Huhu I will be having my final interview rn sir, wish me luck thank you for uploading this video sir!
Did you pass ? How was the final interview?😊
After assessment Po ba pag nakapasa ka possible poba na bagsak parin sa final interview?
Yes, an applicant can fail in a final interview. Possible reasons include a lack of relevant skills and poor communication. Specific feedback from the interviewers would provide clearer insights.
Thanks for sharing.qaiting for my final phone interview
Godluck :) just be natural.
I currently work for Senture which was recently acquired by Teleperformance. We will be transferring over soon.
Thanks for sharing this Phone call of interview
Ganto parin kaya interview ngayon sa TP? Gosh, waiting for a call and kinakabahan ako. Haha
kamusta? na try mo na bang mag apply sa tp?
Already passed initial and assessment. They sent me an invite for the final interview onsite any advice?
It's actually sad to do a whole video for such a company. Worked for them a whole year and they are a disgrace. A true nightmare. Im really sad for this
Sorry you experience that, I hope you're doing fine now.
What's with this call center company?are they bad? Are people there are toxic did they pay you right?I don't have any bpo experience I don't know what company is good for newbies.. I'm trying to shift my career for new directions
Hello po thank you for sharing tips. Nag apply din po ako sa tp ng hindi prepared ksi sa alorica dapat ako mag apply kaya sa tp ako napunta treny ko lang. now waiting for final interview. Wla me ideas sa final interview questions kya nagsearch ako d2 yt at nakita ko po itong video niyo po.thanks helps me alot. Sana makapasa sa final interview. I claim it.🙏Godbless.
are you still working in this company
please don't take this as common attitude in call center but what I see on reviews that it is easy to be accepted and might have high pay but mostly the OT will be sometimes paid or not. Some reviews also says it is so stress both on due and customers on call. Please clarify perhaps I am wrong. Thank you
Each companies have different ways in hiring process so the difficulty will vary per company.
When it comes to OT, those are either pre-plotted or required on the spot and is usually tracked/recorded, therefore it will be paid.
I admit, working in call center/BPO is stressful and requires certain perseverance and tough will. It's definitely hard at first but you will get used to it.
it's my final interview, waiting nalang sa email or call.
kabado so much sa interview huhu
Kuya sa final interview ba may situational questions like "sell me this pen"?
Sometimes is initial and sometimes final..
This Company is good for a start but search as fast as possible a other company
may mga list po ba kayo ng mga bpo company na pwede applyan?
Absolutely i need some experience gain so that period i can learn other software tools ...
Why?
1st interview nsa trono ako xD
Hype na yan
Napasa ko final interview pero ligwak sa account Validation (international financial non voice account,) :< irerecommend daw ako sa travel voice account
Good 2 know that u still have the chance. Good luck with your next interview ;)
Kaylan ka po nyan? Dami kong alam sa account sa travel pero di nila ako naendorse dun
@@jaynewinsletpenaranda7108 hello po, have u worked in a call center with a travel account po?
@@romeoetcuban8771 di pa po
Wala po bang mock call or any assessment sa final interview? Got a text for final interview today, I dont know if I passed the assessments I take via online yesterday..
Did you received a call na ? Im done with the online assesment today and idk i pass the assesment😁 im also waiting for a call and this video showed up when i tried to search about call center interview
Does validation and final interview are the same? I pass the validation interview but they require me to do a versant test which is i am preparing right now. By the way i'm applying in TP also. ☺️
Congratulations you already passed the final. 🎉
Versant is quite easy you can do it.
lahat ng question nasagot po ng malinaw at tama nakakainspire po goodluck po saten kaka j.o lng dn po s tp
Kunusta po ? Hired ka na po ba?
@@angelica179 yes po waiting nlng sa training
Hi po usually ba same questions lang din during final interview like yung itinanong ba kay sir
Komyuter same din syo? I'm for walk-in Final interview kc sa Friday sa TP Moa.
Hello! I'm from Bukidnon. This is my first time to apply for work in a call center. I will go to IT Park in Cebu tomorrow morning. Teleperformance will be the fourth one. Gikan ko didto ganina pero cut-off na sila. How to ace the interviews? Sa final interview or mock call jud ko maligwak from other companies ay. Lord God, help me 🙏🏻 By the way, Congratulations on your final interview! God bless 🙏🏻💖
Hi ! We are the same. I will be in cebu in a few days to apply also in a BPO Company. I hope by now you are already hired. Goodluck to us !
Goodluck. Im also in a phase of practicing for CCA.
Goodluck! I know you can do it.
Hi what acc. you're handling,, do you take online assessment?
Teleperformance is a very good company for freshers and experienced candidates 👍
No it isn't. It's terrible.
@@ReaIBreaker u r right ✅️
@@ReaIBreaker why so???
@@ReaIBreaker why
I am also a Teleperformance employee in India as an agent.
How it is to work in teleperformance?
But TP never call again. It's been a week now unlike what they always say that it only takes 2-3 days for interviews. Can anyone tell me the reason for their delays? I pretty much sure that I did the online assessment well done, though. So please, tell me. Thanks
Pag ganun pwede mo itxt yung last mo nakausap follow up mo pwede yon
The first time I applied I passed, but I didn't have enough time due to university studies, they kept calling me for like 1 month
I just pass the final Interview this morning. They send me a message that u passed the interview and They want me to report this coming Nov 22. Any idea? After this final interview. Did I hired already or have some more things to do.?
Face to face po ba interview sainyo?
Taga Bohol pud ko. Working now in TP. Are you working already now?
hello after account validation po, ilang days bago mo nalaman ang result?
yes typical question kasi 3days na sakin wala pa akong nareciv na call
أنا متحدثة باللغة العربية و اجيد الانجليزية قليلا ليس لدرجة كبيرة...انا متوترة للغاية من المقابلة المرئية .ليست لدي تجربة سابقة في مراكز مكالمات .لدي تجارب في التسويق بيع وشراء منتجات عبر الانترنت.
Did you get the job?
@@amandaAmandaAmandaAmanda no..
@@vidagham9295whats the reason
After final interview When was Documentation email were come
Hello po or anyone. How many days of weeks bago po kayo na-contact to know if you passed or not sa TP? Thank you
Hi, i suggest you reach out to them regarding the status of your application. In that matter, they will also know that you are very interested in them and also to show that you are willing to be part of their company. Communication matters.
where do i finish my test can't find the final stages
Erik Boreel try to reach them via text or email.
Im also from bohol. Thanks for sharing this.
Taga danao raka bay? Taga canduman rko bay mandaue city..kuyawa nmo bay uy pasar mn ka gkan ko dha tp hagbong ko hehe.
Yan parin po ba tanung sa teleperformance waiting nalang po kase aq ng call,kinakabahan po kase aq
hello sir. just want to ask if you're still working with tp right now? can share us ur experiences most specially your relationship with ur co-workers? are they approachable? Thank you
@Jehasmin, as others are telling, it is true that working in a call center is stressful. You need to be mentally and physically ready from the day u are planning to apply till to the day you will do the actual job. I can also attest to that and i am finding my way now to get out in this type of job just waiting to finish this year.
Teleperformance has No room for growth especially to qualified tenure csr. Poor in giving promotions to qualified csr.
Practice makes perfect. I have been working as a Senior Technical Support Representative for UK and Ireland clients. Just be optimistic. Keep on watching English movies. Listen to your voice, pronunciation and try speaking in English most of the time. Your accent is too strong I just noticed. But then again you have to practice and practice makes perfect.
is being a call center a stressful environment? (especially in teleperformance?) some review indicates so.
Thanku for suggestions
@@franciscrypto9143 oh yes it is, would not recommend
I decided a work of call center agent, but i am not a straight my english language, because my accent is english carabao. Huhu but ill try and try practise english language for my improvement and dream a call center agent. Kasi napansin ko din sa sarili ko parang my nagbabago din po kahit unti unti sa pag practise ko sa english. Kasi lahat din na nakikita kk na bagay trinratranslate ko sa english kahit nahihirapan ako. Base on my first time actual interview in a call center Failed Because im not passing the interview. Sorry my english is not straight. English carabao kasi ako😅mahina pa sa pag eenglish but keep watching movie without subtitle upang masanay sa pagsasalita ng english at maimprove.
I want to practice my English in teleperformance job
I worked in tp
Once i got very angry wirh my supervisora
And i Split
Sad to hear that🥲
ilang days po kayo natawagan after nyang final interview?
Who can help me to understand this question because I just undertook to him
I have an intermediate level
What did she say before to start with the first cuestion?
It's just a short introduction of herself.
So, may I ask if they accept you or not?
Assessment tips..Any?
You can also Start your career in HR Recruitment any bachelor degree
Hi do you have links? or can refer me for that?
Pa refer po
Mas mababa sahod sa HR haha
Sir pagkatapos ba Ng interview na Yan tinawagan ka agad?..katatapos ko lng din mai pasa ang final interview sa TP..Sabi nila keep your line open daw..hingibako advise sir kung ano sunud ko gagawin Wala ako idea baka Meron pa mock calls
Wala bang nagtext sayo kasi dapat for medical kana kinabukasan nyan.
Dalawang beses na ako naka-recieve ng message from TP kesyo unresponsive daw ako sa call nila for final interview at kung interesado pa daw ba ako. Pero until now wala pang tawag
@Garp try to reach them and state your real reasons why you didn't manage to answer their call. They can surely understand :)) Godluck and may the force be with you.
Bat ganon nabigyan ako ng chance na ilipat sa ibang acc for interview pero hindi ako nakapasa ajuju sobrang nakaka down pala
Are there work from home options ?
Yes there is. I got an interview two days ago for a remote position
@@sashimifeast How was the interview ? Because I am going to get this interview now !! Any tips you wanna give ! It will help me
Was it done via video call?
Oh! Aircraft Maintenance Technology.
Aviator here studying Aviation Electronics Technology
Awesome, What school?
@@TechyHub360 FAST Aviation Academy Inc.
Hoping to be part of your team
Hello! what's next after the online examination?
Nxt they will call you for the initial interview .
Is AMCAT same as digital interview at Teleperformance?
AMCAT is a computer adaptive test which you will take as part of the process. That type of test is not so hard and no worries of taking it as you will be guided and given instructions by a facilitator.
@@TechyHub360 I am a bit confused, so today I have done EFSET, then it is showing me "digital interview" as the next step, but when I click to proceed it is showing AMCAT link, I also received the email asking me to proceed with AMCAT test
Just proceed, make sure to follow the instructions given to you. Also, watch some videos about Amcat test so that you can have some of the ideas about it.
@@TechyHub360 thanks a lot for your help :), is the AMCAT test kinda logical test or technical/case study test?
AMCAT (Aspiring Minds Computer Adaptive Test) is an AI-based computer adaptive test which evaluates job applicants on critical areas like communication skills, logical reasoning, quantitative skills, and job-specific domain skills thus helping recruiters identify the suitability of a candidate for different job roles.
Congratulations
Thank you po sa pagshare ng experience ninyo sa pagapply sa tp, ask ko lang po sana if covered ni tp ang medical exam na isusubmit kasama ng requirements?
It will be shouldered by you, it will be deducted from your first salary.
Sana all congrats po 💕
Thank you. Tp tlaga nagbigay ng opportunity kahit english karabaw🤣😅
@@TechyHub360 hays ako di pa ako nakapag apply nauutal parin ako kahit practice. Pano process mo po sa tp?
@@jaynewinsletpenaranda7108 walk in ako nag applay onsite. Initial interview, computer assessment Versant ata yun at typing, tsaka final interview eto na.
what account po kayo napunta sa tp
Retail
Is he really passed this interview?
Concentrix interview:
ua-cam.com/video/URnAccaSxQ4/v-deo.html
Natawa ako Dito binabasa ata hahaha ayus a
Question: At what time of the day do they typically call?
They will call any time of the day and always keep your lines open.
Grabe daghana ig pangutana ui..
Eto ba tlga final interview? . Kasi d ganito interview ko dati . Sobrang hirap ini interview out of box pa
Depende sa trip ng interviewer. Haha.
Sa FI ko, almost personal questions lang tinatanong sa akin.
Walang masyadong behavioral questions
More on situational questions.
Fortunately, I passed.
did you pass it?
natatawa si hr😁
Same sa akin. Sabi account validation na ako, 2 days na wlang call
@margarethpedroso4160 anong way ng account validation mo?
About sa account na mahahandle or situational question lagi kang magbibigay ng example sa mga naging experience mo.
Pero no son uds los que piden una fosa de mujeres para pasar el test con 80 por ciento el imán no es tan eficiente se necesita de mas
sakin wala pa update...kagabi ako nag final...peru wala pa sila update
Sorry to hear that bro, just be patient and they will reach out to you later on.
Diu you get the job???
what site po ito?
good evening SI ask ko lng pag sa fresher ano Ang interview nila kka graduate ko lng Po Ng call center ncII
Usually, they depend on their next questions to you based on How u answered them in your Tell me about yourself, basically, more on personal questions.
Sir buti nakatsamba ka ng mababang standard na BPO madali talaga pumasa dyan wag ka muna mangarap sa concentrix o kahit na anong mas mataas na standard na BPO
Kuya ako kakatapos ko lang ulit sa acc validation nilipat ako sa acc for another acc pero hindi ako naka proceed sa mock call for health care hanggang interview lang ako ajujuj na trauma na din ako sa TP last july kasi sa initial hindi ako nakapasa sobrang down ko ngayon
By the way concentrix to
@@queyanashleygahoy7687 pag aralan m po ung dapat isagot manuod English movies pag aralan accent
Did you passs?
yung validation interview po ba ay considered as final interview?
Yes, depende,may mock call pa kasi yung iba.
nakakaloka yung interviewer parang bumubulong hahhah perro congrats po kuya next naman kami
Thanks! Confidence lang po talaga kahit di magaling hahah
true! hina ng boses e ganyan din nangyari sakin di ko masyado marinig si interviewer kaya kinabahan tuloy ako i failed the initial interview. ibang company po 😪😅🤣
Hi ask ko lang final interview naba yung behavioral interview?
Yes, behavioural questions are usually asked in the final interview.
Thank you ❤
❤️❤️❤️
Walk in ka po ba nag apply? Or online ka po?
Walk in initial at some assessments tapos final sa phone na.
@@TechyHub360 Ano po yung mga assessment na pina-take sainyo??
After how many days we get the call ?
5 days a week i am currently working in tp in Mumbai India
Is it work from home
@@shaikhsubiya1224 yeah wfh also available in some process of teleperformances talk with your hr
San ito cebu?😭 Hindi Naman sa pag mamayabang prang mas ok un mga nag interview sa province kesa sa metro manila kasi dito prang perfection ang gusto nila😭 prang pag jan as long makapag construct kana Ng word okay na😭😭😭😭sana all
Yes, the interview was just easy. Practice makes it perfect.
Merong mga Company talaga na kailangan pang Miss U yung answer hahaha *ehem Company "A" at Company number "24"*
Buti pa yung iba na in apply ko Basic english lang goods na sa kanila basta mag pakita ka ng Potential at enthusiasm na makapasok ka sa Company nila.
I will only program Love is brinks at teleperformance
Anong branch po ng tp to thanks
Tp Philippines
Tip:
Be concise.
Work from home po ba Yan?
Lol, why is the signal so bad ?? Rubberbanding is meta