Chick-fil-A cashier, deaf customer share special moment
Вставка
- Опубліковано 14 бер 2016
- Cynthia Walker isn't used to doing things on her own. But when she walked into a North Carolina Chick-fil-A and ordered herself a meal by signing her order, it became the first time she was able to do it on her own without feeling uncomfortable.
************************************************************
Want even more heartwarming stories?!
Subscribe to Humankind's UA-cam channel: bit.ly/1IrNzUN
Like Humankind on Facebook: bit.ly/fbhkvids
Follow Humankind on Twitter: / humankindvideos
Follow Humankind on Instagram: / humankindvideos
************************************************************
On Wednesday at the Fayetteville, North Carolina Chick-Fil-A, high school senior Taylor Anez was working at the cash register when Cynthia and her mother arrived. Cynthia is deaf and suffers from other medical conditions that make it difficult for her to do many things on her own. She was able to place her order with Taylor, who knows sign language.
It wasn't the first time Taylor has signed with customers. A post on the local Chick-fil-A's Facebook page from a happy customer sings Taylor's praises for what he witnessed at the restaurant.
For more of the story, click here: usat.ly/1XshHUO
I took ASL in high school and was a server at Dennys during that time. Once an older man came in and he was really nervous. He sat in my section and I got everything together to bring to his table. When I walked over he had gotten out a piece of paper and a pen and wrote “I am deaf, but i need a second to look at the menu.” I nodded and signed to him what he would like to drink. I swear his eyes lit up like a 5 year old boy on Christmas Day. I took his order and everything and let him eat when I brought the food. After I did all my check ins w him and he finished. He left me a $20 on the table and a note
“My wife has been in the hospital for the last 4 months fighting cancer and we would always come here when we were having a bad day. This is my first time here without her and I was scared about making your job harder, but you made this the most comfortable meal without my wife. Thank you for being so patient and compassionate.”
I cried in the walk in for 25 minutes, and I still have the note. That was 6 years ago.
And then everyone clapped and Obama thanked you personally
that's very touching. you kept the note this long knowing it represents something far bigger than yourself and others.
this is making me cry now, lol.
@@bobfranklin2572 Close your mouth, your drooling again🤤 Better to keep your mouth shut and let everyone think your an "Idiot" than to open it and remove all doubt😂..."Dummy"😆
@@bobfranklin2572 Well aren’t you a waste of space and time on this planet?
That is me in the video! I learned sign language on my own at the age of 8 years old. My aunt and uncle are both deaf and helped me learn sign language as well growing up, they used to baby sit me a lot and Sign language of course was our only form of communication with each-other. I still keep in touch with this family and I’ll never forget this special day! ❤️
Djk34💘💝🥰 are you single how old you are
your aunt and uncle bestowed upon you a gift that keeps on giving! what you did for that young lady, helping her feel more independent and comfortable...perhaps for the 1st time in a long time...Thats the gift you were given...cherish it, we can learn great things from our elders if we only choose to listen. you did, and that gift touched others. God bless!
Thank you Taylor for such a beautiful video! This left me weeping it was so emotional and beautiful. What a connection you two made. She must have been so happy to be able to communicate with you on her own......what a sense of pride and inclusion and independence it must have given her. I think this goes down as the most beautiful example of human compassion and togetherness I have ever seen in my life! This right here is the way the world should be everyday......the way we should be everyday.......the way life should be everyday!! You are a truly gifted human being.....I hope this touches others and makes an example of how we should be interacting with each other.......no judging......no ridiculing......my gosh what a wonderful place this world would be if all human interaction was guided by this example!
someone pin this comment at the top
Taylor, I'm 52 and I grew up with a deaf uncle and cousin. My uncle lived next door with my Grandparents and as kids we learned the alphabet so we basically just spelled everything in letters and had our own body language. Over the years I picked up a few signs here and there but mostly I just spelled everything because that is what we were taught. My 80 yo uncle was on his way to deaf church and was killed in a head-on collision in 2004. I never got to fully learn ASL and when I think back I felt so ashamed and horrible that I had the best teacher anyone could have asked for and I never learned. After seeing your video, it made me want to learn again and at least still communicate with my cousin and any other deaf community members. I've been doing well and it was amazing how many signs I remembered seeing during their chats and now what they mean. Thank you for the gift you gave this young lady and I just wanted you to know that your positive interaction made more impact than just that day.
The Cashier's smile at the very end is great. You can see she felt so happy and fulfilled to be able to use something she spend countless hours studying to communicate with the deaf. Awesome moment.
always wondered why so many dumb chicks studied sign language
It was at that moment that she knew, she'll be famous.
I love this!
This reminds me of the young girl who was walking home from school & saw a woman lying on a stretcher about to go into an ambulance. The EMT was having difficulty communicating with the woman, who was deaf. The young girl walked over to them & started signing to the woman. When asked how she knew ASL, the young girl said her mom was a healthcare worker & taught her how to sign because "you never know when it could save someone's life". Way to go, mom!
There was a deaf girl on my daughter's softball team. EVERY girl on the team learned sign language for her. Made me very proud of my daughter and her teammates.
That is absolutely wonderful.
This is a much more touching story than one where a girl at a fast food counter happened to know sign language on the day a deaf girl happened to come in to order. Thanks for sharing.
@@johnd5398 it could be that they've become familiar with her at this location because she is the only one that can effectively communicate with their daughter. Maybe one day they just decided to record it? Who knows
That's a sweet thing to do.
That is so neat! I love comments like yours on a story like this.
That employee been waiting her whole life for this moment and she killed it
Possibly, that employee has a family member that is deaf also.
@@sergeantmasson3669 I agree! I learned sign language because my uncle is deaf and I am glad I did.
CRUSHED IT!
right? To take a class ad learn it yourself and be taught it but never meeting a deaf person would be so pointless. Glad she did what she was supposed to do.
Definitely!
I had a deaf friend in school so I learned to sign. I took ASL classes as a foreign language in high school.
Easy A for me and she was the teachers aid. She loved having a classroom full of kids she could talk to. Later when I was in college I worked at Applebee's and had a deaf couple come in. Nobody wanted to wait on them which pissed me off so I did. When I started signing to them it blew my coworkers away and made the couple so happy. I soon had a whole bunch of deaf customers. :) good tippers too.
That's cool (word of hands)
Taking American Sign Language as a foreign language in high school is pretty ironic.
The cashiers signing was very fluid, not choppy like she just took a class in high school. Great job! I’ve interpreted a few times for people I see out and about, strangely it usually happens at Home Depot. 🤟
Not that strange really a lot of special needs people make a living in the trades.
My mom was a sign language interpreter. I worked in fast food at a mall and there was a deaf customer who would come in and ask for a paper and pen to write their order down. So I had my mom teach me enough to be able to take orders. The customer was so happy she started telling her friends. Before long I had close to a dozen regular customers who would come so they could take their order in sign language. It doesn’t take much to do something special and make an impact in your community.
Teach your colleague to say "Of course we sign, this isn't [competitor]!" >:-)
Much love and respect to you!
What a beautiful story. 🤍
So amazing you are...
Wonderful person.
Hope that cashier got serious recognition for how she handled the situation with such grace and ease. Videos such as these restore your faith in humanity.
Great job! The company recognized your skills, thoughtfulness, and you truly caring for our customers. In return, here's a $15 gift card from management and you'll be getting a well deserved $0.15/hour raise too. Congrats.
It restores your faith in humanity that someone speaks sign language?? Okay
@@milesswigart8727 missed the point. Keep reading till you understand.
"Restore faith in humanity"? she literally only spoke a language she knew, period. WTF are you even talking about, lol.
If I go to France and someone actually tries to understand and talk in english, your faith in humanity is restored?
Unfortunately not in retail. Hell the place i worked at they would of said don't waste your time doing that.
Our daughter is fully hearing but is fluent in sign language. She once had a part time job at a popular furniture store and approached a couple of customers who were signing to each other after communicating with them in sign language they bought furniture. Later lots of deaf people started showing up at the store during her working hours so they could communicate with her. Stores should hire more people who can sign and hear although there may not be that many. Our daughter majored in Deaf Studies and some of her friends are deaf.
In some States there are Businesses that pay more for Bilingual employees, I think Sign Language qualifies! If employers ask for this, employees will take it seriously!
Ive said it for years! there should be one universal sign language taught in every school around the world, not only are deaf people included in every conversation but when we travel there is no language barriers ANYWHERE!
Totally agree!!!
@@steve-fy4pk I know but what I am saying every country should get together and teach the same style of sign
Well it does seem nice, but all the different sign languages are based out of different cultures. So each sign language has its own culture included into it. I think it would take the different deaf people's uniqueness away from them if they all tried to combine cultures to make one language.
The cashier just made that girl so happy, cant imagine what it would be like to have trouble communicating.
I've had that experience while working for a mom and pop burger joint, mostly with Spanish speaking customers. If you expend the effort to bridge the language barrier, they will as well. A deaf trio used to come in all the time, and one would fill out the order pad, then work with me to get everything straight, i.e., what was wanted/not wanted on their sandwich, how much ice in their drinks, and so on.
ask any generation 0 immigrants :)
@@1bugleboi1 well then just... I dont know... here's a crazy idea: just stay in your own country.
@@viktorsotnikov9428 lol
I think the happy feeling went both ways.😀
This is why I believe sign language should be universally taught at an early age.
so you know sign language? and can teach your future kid(s)?
@@zigix642 I don't use it enough, but I know enough to communicate with someone. However, I didn't learn it until high-school and it was very hard to pick up on. I'd definitely want my kids to learn it and then also I would like them to learn one other language aside from english. I think it's important that we incite this kind of learning in our children from a young age. It teaches them to be more inclusive, open-minded and to challenge themselves.
@@becca2938 the problem is that different countries have different sign languages.
Speaking languages are different in different countries
I don't think they should be forced to learn the entirety sign language from an early age, just some basic signs that will help communicate with someone who is deaf and then they can choose if they want to keep learning it as they grow older
That was WONDERFUL young woman who HELPED the other FEEL INDEPENDENCE 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
Girl on the counter did really well and made it look like a routine that was very smart and shows her presence of mind.. kudos girl....
That employee is simply amazing. Notice how she wasn't overly flashy or made a big deal out of it? She didn't draw any unwanted attention and made the customer feel comfortable. She did her job with a smile and didn't make a scene. That's a champion right there! 👍🏼
Shes an amazing person on an immorally low min wage. Yet your media will have you believe that billionaires need bail outs. Who is more worthy of a bailout? And a decent wage
Right? Was thinking the same thing! She acted like a true professional.
@Alexandra Danmask You wrote a book? Sorry, but you’re grammar and syntax is horrible. What’s with all the caps being used in the wrong structure?🤷♀️
@@katayfa What are you talking about? You think Chick-Fil-A pays minimum wage? They don't.
@@HJDietz-kl3qg I love that you criticised her grammar and syntax by using the contraction "you're" when you should have used the possessive "your". That's magnificent.
I served a deaf customer at work. Well her daughter was deaf.
I saw her signing to her mom while in line so I told my crew I’d take care of it. I said “welcome, my name is Scott. I’m learning ASL, so please sign slowly, and I’m sorry if I get a few words wrong”
Well the daughter just lit up with delight, and the mom appreciated me making an effort for trying to communicate.
I got by thankfully.
What a blessing you are to all the deaf customers. May god bless you abundantly.
@@susuthein9648 I tried my best
What was pretty touching was when one game I had a day off, the girl came by my booth and asked my co-worker where I was.
God bless
That is so cute
You're a good man Scott.
Thank you for keeping kindness alive.
As a former special education teacher I understand what it meant to that young lady to be able to place an order without assistance. The cashier will always have a place in this lady’s heart as well as the cashier will feel the same.
This gifted cashier is a world standard of high level customer service
She isn't gifted, she just took the time to learn. We all should, I would love to learn how to sign also.
@@MissTarryn I think they meant accomplished, not gifted.
@@MissTarryn we should all learn sign language? Sorry doll : some of us have jobs
@@animeisforlosers3485 We could learn it in school I guess, the basics at least would be great to have when you need it.
@@kurtcobain8316 exactly, ive been learning to cumuminicate with my freinds for fun so it's easier to learn, it's really easy to learn when you get the hand of it!
I have waited two years as a cashier to have my first signing customer today!! It made all the years of learning and hard work worth it!
👍☺️✌️
Some times you sit on the bench.......and when you are called on , your the hero ! Way to go Alexis !
Your sign language skill is AMAZING, I do not know sign language but I can tell that you are very good at it. I am glad for you that you can put your special skill in good use.
You are awesome! ♥
Bravo young lady. Well done!!!
6 years later and this is STILL touching hearts and made me cry. What precious, special people. THIS is how we are SUPPOSED to be as humanity. And why I LOVE this place. God bless this woman and young lady.
Amen
I am a daughter of a deaf mother and this video makes me and my mom very happy and glad that the cashier was able to help this deaf daughter and I just love to see the smile she had when she realized the cashier knew sign language 🥰
“Kindness is the language that the deaf can hear and the blind can see.”
Mark Twain
But the blind cant see and the deaf cant hear 🤣 imagine being any of those
Wow I'm going to own that.
@@syekow7732 How is that funny?
@@syekow7732 ummm.....
@@syekow7732 wtf...
Chick-Fil-A, give this girl a raise.
Put her in charge. It's people like this that actually change the world.
@@jamesbond1231 Amen! Nice name!
Technically this makes her Bi-Lingual which normally you do get paid more for... This was a lovely video. We need more people like her, that are willing to help and accommodate those who are a little different or need some extra help.
Giver her, her own franchise.
They did. Now she's earning $8.75 an hour!
What a beautiful cashier,not looks but being so thoughtful to learn a skill to make others comfortable
how come "not looks'?? she's physically beautiful !
@@ulysse892 the average man never gets these kind of compliments. But the average women do. What a world we live in
What makes you assume she learned it for the comfort of others? The chances are someone close to her is deaf and she learned so she can communicate with them. For instance a sibling, or parent, or even a friend.
@@PWNHUB Well that would still qualify as making someone comfortable
@@WhirlingMusic Of course they do. I hear women talking to each other about my good looks all the time.
OMG! As a business owner, why would you NOT send your staff to learn sign language? They would be in such high demand! This girl needs to be given a raise, bless her heart! This is a well brought up kid!
Because it's not in high demand in reality. May not like it but most businesses that deal with direct to face customers don't really all that much deal with deaf customers. Most people aren't deaf and since most customers businesses deal with happen to not be deaf. The demand isn't high to learn sign language. A small percentage of people are deaf and most of those people don't deal with customer service personally. It's a fact.
@@sucram1018 i mean, there's also mute people that also use sigh language???
Depends on the business. The employee turn over at a fast food place such as this would make it very difficult.
I suppose you could teach the basics used only in the store but it is an entire language and not something you learn quickly.
I spent two years learning ASL in college but unfortunately I did not use it much and have forgotten most.
@@sucram1018 - while that is statistically true...
Just imagine the additional customers the business would get IF they decided to do something special - something different - to make them stand out - to cater to a clientele no one does...
Maybe encourage staff to learn Sign, or perhaps a foreign language - maybe even offer a menu in Braille (I once was dining @ a restaurant in Amsterdam - a family came in and sat down - it was clear the daughter was blind, but the server didn't miss a beat - she gave the little girl a menu of her own - in Braille - I can't describe the look on the little one's face when she discovered she could order from a menu by herself - now, is that a normal thing in NL? Actually, more than you would think...)
THAT is how a successful business is operated - otherwise your business is just a commodity.
In my consulting work - that's what I teach - I teach 'How do we bring value that will set you apart from the mediocre?' Ans: By thinking differently and seeking to provide value to a segment of customers that have been overlooked or worse ignored...
@@IamChevalier Fast food is supposed to be and entry level job, something for high school teens to do for job experience, while learning a trade, or before going to college. There is not a fast food business in the USA that wants to pay to have their employees learn any second language just to have them quit and move on in a few months to a year. They want to pay them as little as they possibly can so they aren't out money when they do eventually quit. Turn over rates in that line of work are incredibly high so logistically it's not feasible. This cashier already knew sing language and sure I feel she should be payed a bit more for having that skill but she wont, it's just not how it works here in the USA.
I often feel like when choosing another language to learn in high school, ASL should be a choice. When I was in school it wasn't. I would've taken it! Its really forgotten about.
We didn’t get to choose everyone just had to learn Spanish it was ridiculous
@@mickaylalee6973 oh wow, we got to choose. I chose Japanese. But I definitely would've picked ASL
I did this in college. Sign was accepted as ‘foreign language’. Best choice I made!
@@crazycatlady4339 Thats awesome!
I’m in middle school and I have friends who take ASL
Love this and love even more that she didn't make a big deal of it, just carried on a conversation with a customer using a different language. Beautiful.
Thank you, from a family who signs, we are either Deaf or hard of Hearing, we sign.
That's exactly what I thought! The cashier being able to convey the vibe of an every-day, casual conversation makes it so authentic. And Cynthia's smile says it all.
@@christinemeleg4535 awww sweet i happen to be hard of hearing my hearing aids help me sometimes 😊
Repent to Jesus Christ
“Whoever pursues righteousness and love finds life, prosperity and honor.”
Proverbs 21:21 NIV
yeah...this wasn't 100% staged.
Bad things of this world will always over shadow the good things, but alot of good things are done without fanfare. There is good people in this world. God bless them.
Everyone should experience the joy you from helping others.
What the world needs now is love, sweet love just like this! Bless the cashier and the customer.
Damn, you should put that in a poem or a song.
That's part of a song. No not just for some but for everyone. Cute song
@@funwithhairasmr yes, a wonderful song, an oldie but goodie!
Nah, this guy came up with it. He's cool, he wouldn't represent someone else's unique idea as his own without giving them credit. That would be uncool.
The gospel (good news) for lost souls:
Jesus Christ is the only way to Heaven, there is no other way! You only have to believe in what Jesus Christ did for you on the cross at Calvary, He died for the sins of the whole world and that's including you, so why not live for Him?
It's all about Jesus Christ's precious blood - Romans 3:25 - Whom God hath set forth to be a propitiation through faith in His blood, to declare His righteousness for the remission of sins that are past, through the forbearance of God;
1 Corinthians 15:1-4, saves lost souls when you truly believe from your heart. Jesus Christ paid the death penalty in our stead and nailed it to the cross. Romans 6:23 - For the wages of sin is death; but the gift of God is eternal life through Jesus Christ our Lord.
Ephesians 1:13, saved and sealed with the Holy Spirit of promise.
Heaven and Hell are real, literal places, there is nothing in-between. Choose your eternal destination wisely for your soul.
Time is running out, tomorrow is not promised.
I'd be so proud if that were my daughter. She looks like such a lovely person.
Either of them
no further west congratulations, wishing u a great fatherhood ahead
@@nofurtherwest3474 Congratulations...wishing you a joyful, healthy delivery experience for you and your wife. As my brother says...a son may fill your heart with pride, but a daughter just melts it completely. It changed him ... made him softer and gentler in speech and manner. To others, please excuse any conscious/unconscious gender bias that you may infer from the comment. My brother genuinely said that. And I don't mean to suggest that a daughter wouldn't fill your heart with pride...of course she would!
You are right, she is a beautiful girl but more than that, she has a lovely face. Her expression shows her character.
Both their parents did an amazing job. What a beautiful moment. I need to learn sign language yesterday.
This is what the world needs right now! This video made me so happy.....it's all blurry now because I have so many tears in my eyes! This cashier must have enlightened and made this girl so happy.......made her feel so welcome and comfortable to be able to communicate with her. Given her such a sense of pride and independence to fulfill a task on her own without assistance! The most beautiful example of human emotion.....kindness....inclusion....and pure heart felt love for every human being! Thank you for your beautiful example of what we all should be doing to make our world the way it should be!
In this horrible world we live in (wars, death, famine, & disease), it's nice to see some happiness and joy. Thanks for sharing!
I have the utmost respect for people who learn the sign language without being deaf.
@@malxjay8973 not funny
@@malxjay8973 how will they communicate? Have the person they talking to write it down?
@T T you’ve got a point, if they can sign why dont they just say it out loud 👍😇
@T T ...
it's rarely just because they felt like it. the vast majority learn it because someone close to them is deaf
That smile at the end, that cashier made that girls day. She KNEW she did a good deed that day.
Thank you.
How Life Should Be.
Very confused why this is on UA-cam, this is normal when a deaf person comes in, sometimes the cashier knows sign language
I've watched this video several times and I get teary each time. Something about a world where kindness is first nature rather than something you have to "try" at. I wish both ladies a wonderful life. Thanks for sharing.
I just love it when two people connect on such a deeper level.
Notice how the cashier just carried on as normal as if this is an everyday occurence? Thats how you know she learned ASL to help people, not use it as a talking point for social media clout.
Yet here we are...............
it probably has nothing to do with “helping” people . she probably has a deaf parent or sister/brother so she had to learn. either way any language no matter if its sign or a cultural language like spanish/french etc is good to know .
@@jasmineortiz9293 She probably has a deaf relative. Coming from a deaf person as myself she's somewhat good at signing.
Never underestimate how the little things can mean so much.
Amen.
Communication is not a "little thing". Signing is not a "little thing", it's a whole other language. That cashier is a hero.
@@righthook27 Agreed. 100%
🤣🤣
This is a huge thing....
Another example of the compassion of Chick-fil-A and their employees. Well done young lady. You brought tears to this old man.
This has ZERO to do with Chick-fil-A as a company. The company has absolutely atrocious practices and gives money to transphobic and anti-neurodivergent organisations. This has everything to do with this young lady and her compassion. Don't praise this shitty company for what wonderful human she is.
@@QueerNoob triggered much? 🤣🤣
@@QueerNoob Get a life and a job you freak.
Bravo to Chick-fil-a employee for taking the time to learn sign language, it makes customers feel accepted, as Human.
ALL company's should have at least one multilingual employee, & one capable of signing, we're all in this together.
Sharing the LOVE is always ah good thing. 💓
Isn't that easy lol.
That was awsome.. even the girl next to her was like wtf you know sign language lol.... thats a good person right there..
The employees at Chick-fil-a wouldn't be thinking "wtf". They have better morals than that. Now Popeyes employees you may have something.
@@JG-vh6mn pretty sure he didn't mean 'wtf' in a demeaning way, more so in a 'wow didn't know you knew that'. It ain't that deep 😂🤦♀️
I'm self taught in sign language and hoping to get certified soon. I worked at both McDonald's and Walmart and don't really think of mentioning that I know a little sign language. It came in handy at both jobs and my coworkers would be shocked when I signed. When I was at McDonald's there was a regular who was deaf and we never knew if he would go through the drive thru or walk in. If somebody spotted him they would switch spots with me. The could write to him and stuff but we became buds so they would swap with me to say hi. That gentleman made my day.
@@shavansky3393 thats awsome.. high respect for you...👏👏👏👏
@@JG-vh6mn Oh u think cause u work at Chick-Fil-A they dont cuss. God how nieve you are smh. Probably think people who go to church don't have sex unless they married too
That cashier is just awesome, wow, just wow. We get a glimpse of the other cashier amazed at her being able to communicate through sign language.
The cashier deserves either a raise or a bonus of some kind because that little extra bit of love and caring for your customer will keep that customer Coming back and will probly bring others in because of it.
This is true customer service!! I don’t like the food there but I always have the best service when I go to a chic filet. Thank you to all chic filet employees and this makes me happy that I’m from NC and not far from where this occurred.
That's one of my favorite parts, when the other cashier looks at her (employee) in amazement. 👍
Beautiful just beautiful may everyone have a Blessed evening and a Blessed day tomorrow
outstanding level of customer service
I had a similar experience where a man came into my store who was deaf and he had his sister with him who was hearing. I was able to serve him comfortably because I'd learned ASL and his sister actually also ordered with ASL before thanking me and explaining that she's hearing but very grateful to see that I was able to offer the same service to her brother as anyone else. We love these moments in my shop. ❤️
You are appreciated in this day and age for your skills. Dont ever let them go. We need so so many people like you love. AMEN! its not only for deaf people but for anyone dealing with this disability.
Perhaps a silly question....It's my understanding Sign Language is not universal, meaning ASL is different from Spanish SL, British SL et cetera. Question, is it safe to assume there are people who are Bi-lingual in Signing? Sign Interpreters? Thanks
@@kevincross4302 You are correct. American Sign Language (ASL) is just another language. Just as there are different languages used in each country, there are various sign languages. So, there are those that know different sign languages. I can not imagine how they are kept straight. I struggle simply with ASL. In fact, interestingly- just as there are different dialectics of English from different countries or even different states within the U.S. ASL has various "slang" that is used based upon where you are from. The basis is the same, but different regional nuances.
@@ruralhealthadmin Very interesting, I never knew this... thank you.
That's so awesome
American Sign Language is now recognized in NC high schools as a foreign language requirement. Proud to say my granddaughter has completed two years.
That should be in EVERY school . That's awesome they offer it there.
Wonderful!
I so would have took ASL in high school instead of spanish if it were offered.
Peter, that is because in most places they cannot come into the average retail establishments and expect to be understood. I am old enough to remember when profoundly hearing and or vocally impaired were institutionalized.
@Peter Evans So because you personally haven't met any deaf people, learning ASL as a foreign language requirement is a dumb idea? That's like saying because you haven't met a Spanish speaking person, it's a dumb idea to learn Spanish. It's not as if they don't exist, just because you haven't met them. It would quite literally open up a new world to learn how to speak another language, let alone ASL. It''s not as if learning ASL in high school is going to put students at a disadvantage. Not understanding why you think it's such a dumb idea to learn a language.
That was humbling . Well done to you both.
Kindness and compassion to others costs nothing.
This made me sob. I'm deaf and effectively communicating with others can be a daunting task in itself. What a sweet moment for these girls!
@Brian Pitpurka I was just letting you know it’s ok just to say deaf, thank for replying
@@SimpleSavvy30 Thanks for educating us. This is just another example of where political correctness has dimmed our ability to communicate.
@@SimpleSavvy30 easy Karen
@@SimpleSavvy30 how dare you!
@@SimpleSavvy30 honestly in many ways i can agree. i wont lie i am disabled. and being pc just to me is kind of something i hate. if you say something with a respectful and normal tone being called disabled is not a bad thing. we are what we are. whether it be deaf, blind, or like me i have some severe mobility issues. the most embarrassing thing is when people gawk or treat you like just because one part doesnt work right you are obviously mentally plus emotionally deficient as well. i would rather people simply either as questions or just keep on going and respect that we are not stupid or people not treated with the respect of a human being.
My daughter takesASL in school and loves when deaf customers come to her work and she can communicate with them.
I'm sure the customers love it too!
Well I am sure they love it
Yeah dy do
That cashier needs a SERIOUS raise
I grew up with a deaf girl in the neighborhood about the same age as my older sister. They became best friends and eventually me and my older sister both learned to sign. It's always amazing to be able to use the skills we developed as children to make people smile and feel seen.
My son had a a few moments like this when he was 17 working at Great Wolf Lodge. He had been taking sign language in High School and got a chance to help a guest out. While he wasn't as proficient as this wonderful young lady was, he was able to communicate enough with what he knew to help the guests out. It wasn't long before other employees were hunting him down to get him to help out. It's a great skill and I am really glad that his school offered it as a second language.
You forgot to mention you imagined this happening so stop lying
@@rm71991 we don't know that
I believe it partially
Hugs to your boy.
Centralia School District?
I'm assuming you live in California because there one in garden Grove
I took in a foster daughter many years ago, she is now one of the rest of us forever. She had a job in a Salad Bar restaurant during her college years. One of her regulars was a 15 year old boy who is deaf and his mother...the mother ordered for him. So what did Alicia do? Took ASL just so she could take his order directly from him! I am so proud of her, I'm tearing up as I write this. This was 13 years ago and she's still that person, the one who is fierce yet gentle. She's also quite beautiful....I'm sure that boy had a crush on her after all that.
When so many think the youth of today is lost I know they're wrong.
You have a wonderful daughter.
oh lord your daughter is an angel
That is awesome, Wish there were more people like her. I was born deaf and I was taught SSE (signing exact English) also called signed English. I came across a few cashiers that knew some signs.
I really like this comment. Aside from the pure message, the writing is nice too. Clearly following a train of thought which gives it an organic feel, but the syntax and rhythm are right on point. Clearly this is a part of your life that you value dearly, and I appreciate you sharing it with the rest of us.
Trust me, they are lost. Even if 20% of them aren't terrible. Selfishness, laziness and ignorance have reached catastrophic levels in those under 35. It's common to think the younger generation is lazier, sure; but to my knowledge, this is the first time the younger generation is actually significantly less intelligent and unable to think critically.
Kindness, knows no boundaries!!!
What an amazing exchange. The cashier should be given a raise in pay.
This is so good. I am deaf and while I cannot sign, I DO rely on lip reading and due to the current pandemic, mask wearing has made it difficult. I work in a supermarket and not every customer wants to remove their mask just to talk to me if they have a query, they will often walk away, this actually hurts me, as I love helping people and such behaviour makes me feel useless. I cannot understand what you say through your mask. I am glad that that cashier knew, more people should know/be aware.
Do look into clear face masks. Because of the masks interfering with the hearing and visually impaired, finally face masks and shields are an option.
I would remove my mask for you. There are just some things that are too important. If we were still at the very dangerous spot in the pandemic, I would write you a note. Blessings to you!
It isn't you, it's them. You are perfect the way you are.
I don’t mean any offense by this question, but why don’t/didn’t you learn some form of sign? Not only would it help you connect with your wider deaf culture and community, but it would also make communicating with everyone else, deaf, hearing, doctors, lawyers, etc, much easier.
There's a supermarket that I once went into (it's not my regular, I just happened to be in that part of town that day) where I was surprised to realise all the cashiers were deaf. This was before the pandemic. Your comment made me realise how much harder their jobs must have become. I wonder if they were able to stay or had to move to different roles.
When she looked back at her mom like Im really doing this.......amazing 😢
very emotional for all involved
Customer service at it's FINEST💎💎💎💎
This brought tears to my eyes.
A few years back I had a brain aneurism that left me ‘socially’ inept. I struggle with things that use to be real easy for me! When I see people like the young cashier I cry for the big effort the young lady put in to make people’s lives like that young lady’s and myself easier. Thank for the video it really lifted me, and helped me realize I’m still worth something. To both the young ladies you’re both awesome!
doesnt appear to have affected your typing skills.
@@_AndromedaGalaxy_ You have a keen eye.
Fremont California...the schools in our city in the '90s and 2000's taught sign language because we have the school for the deaf and blind in our city. My son spontaneously helped a kid out shopping when he saw him getting upset with how he was being ignored but mocked. So he signed and helped him and let rip with the staff at the store. I was never so proud as a Mom and so surprised to find out he had an unknown skill to help until that moment. Going blind myself so I was thrilled to find that our city includes all kids from all families to stay in touch and live as regular a life as possible. His class has spread all over the USA and these young 20 somethings? Amazing generation. Gen z and then some. Oh yeah!
Keith Hopkins, OF COURSE YOU ARE WORTH SOMETHING! You are the beloved of LOVE! Please, NEVER forget that!
@@_AndromedaGalaxy_
Do you know how long it took them to type or if they had another do it for them?
You appear to be the socially inept one!
The difference between the ordinary, and extraordinary, is those willing to do extra. Someone give this cashier a raise, she's a valuable employee beyond measure.
Yeah but she's in a shitty job, her talents are wasted
@@SoakieCat Depends on what your outlook is on life. She probably affects more people and has more meaningful interactions on a daily basis than an engineer or a business exec who makes 6 figures.
@@nuclearmusic77 yeah but there's better jobs for someone who is caring and knows sign language, comparing her job at fast food to if she was a business woman is a pretty invalid point, she could be a social worker helping deaf kids, teaching sign language, etc.
@@SoakieCat but in this job she’s providing a service that a deaf person wouldn’t usually expect in this environment. Was probably the highlight of that girls month
@@nuclearmusic77 Well I mean it was clearly set up anyway that's why it's being recorded, usually I doubt the deaf dude would even go and order without his parent or friend or whatever
May God bless you, your parents and Taylor for serving you kindly.
Oh my, this is beautiful. Thank you to the lovely cashier who treated the customer like anyone else. So empowering for that dear customer.
Kindness ,Costs nothing worth more than gold .
Data costs more than gold💀
Takes time to learn sign language.
❤🙏❤
@Chi Sam Gold. So cold and lifeless. I will take the companionship of someone with a big heart anytime over a thousand pounds of gold.
@Chi Sam I surrender. You’re much better at name-calling and denigrating the opinions of others.
I have watched this so many times I love how her face lights up when she knows she can order on her own
Makes me cry. People don't realize how hard it is for some disabled people. My sister is disabled, and it just sucks to see the judgement and isolation she deals with.
Awwwww it breaks my heart for you
@@agatha559 who is the cashier talking with Cynthia in sign language
What a beautiful human being you are taylor ,a true beautiful angel ,thankyou for being so kind and caring ,❤
Anytime we, as a society, can make someone with a disability feel more confident and independent we make the entire world a better place.
Love thy neighbor as thyself
the golden rule should be made into a law.
because of an ongoing ear problem since i was 6 months old i'm nearly deaf and have been trying to learn sign language for over 50 years. no one will teach it to me without charging me some outrageous, ridiculous fee that i can't afford. isn't capitalism GREAT?
I’ve been involved in deaf culture all my life my sister is deaf. I know it’s politically correct to say disabled but DEAF PEOPLE DO NOT VIEW IT AS A DISABILITY AND IS OFFENSIVE TO THEM, Just to let any one know just say deaf they appreciate that, If you ever meet a deaf you can ask them! And they will BLUNTLY tell you.
That was a beautiful moment. She did everything she could to connect and work with her guest.
Still BIDEN is NOT my PRESIDENT !!!!!
I agree and would extend that to any Person regardless of ability.
In my experience, Chick-fil-A has some of the greatest employees. Great job making that girl's day. I dated a deaf girl for two years and she was teaching me to sign all the time but I am not even close to the girl in this video. Amazing.
It's a great place if you don't mind giving your money to a insane, religious bigot.
@@johnd5398 yet every heart warming video concerning fast food is from there. The employees make at least 11 bucks an hour starting. The first thing employees are taught is to treat everyone with respect no matter what. Something you libs would never understand. Ya'll are the most racist, intolerant, I have the moral superiority, name calling, unaware idiots God ever created. Matter of fact I think I'll head over there now and get me a chicken sandwich.
@@johnd5398 Companies like Nike, Coca Cola, Apple and God knows how many others proudly do business with sweat shops and forced labor in China, but thats cool. God forbid the CEO of a corporation donate to religious causes though....
Greatest employees just because you saw one video? Get a life
@@susanangelcakes5384 I have been going to their restaurants for years. You sound bitter. To many guys running from your toxic self? My comment stands.
God is so good to us!!! I love Him, for He sends awesome people like this young lady for His awesome child❤
Just a wonderful example how people can help each other. God bless them both. ♥️🙏🏻🙏🏿🙏🏽🙏🏼🙏🏾♥️
If this doesn’t touch your heart nothing will.
That’s why I find it hard to see thumbs down 😏
@@znycelondon5313 - Wrong emoji, but I second that.
a knife, if pressed hard enough, can definitely touch your heart.
@@Richie_RHD try hard
because of an ongoing ear problem since i was 6 months old i'm nearly deaf and have been trying to learn sign language for over 50 years. no one will teach it to me without charging me some outrageous, ridiculous fee that i can't afford. isn't capitalism GREAT?
I’m amazed how we take this sort of thing for granted, this video was quite touching! How someone could dislike this video is beyond me!
We didnt take this for granted since they made a youtube video out of it.
It involved Chik Fil A. Some people have such hatred of CFA that they are unable to see even something good.
There is a loty of thn9i8ngs going on in this country that are almost beyond my belief! And it's going to get much worse, because the people that are behind it all are not held accountable!!
@@nightlightabcd We should hold you accountable.
I agree! I don't understand what is wrong with people these days!
This really made me tear up. The love and compassionate the cashier showed and how sweet and soft the customer was.
That cashier is a great asset for the company and should be given a good raise.
Why does this have to be such an unusual event? Imagine a world where the majority of people care about each other, even strangers. I would love to live in that world.
YOU CAN! all you have to do is devote and dedicate your entire life to that cause. i have. wanna join me?
because of an ongoing ear problem since i was 6 months old i'm nearly deaf and have been trying to learn sign language for over 50 years. no one will teach it to me without charging me some outrageous, ridiculous fee that i can't afford. isn't capitalism GREAT?
A one minute video brought me to tears. I have a 14 yr old daughter with Autism and little things in life make a big difference. Such a sweet moment!!
Wow!! What a connection that will probably remain for years, ya never know!! Just beautiful AND NATURAL.
Beautiful Beautiful person. GOD BLESS HER❤
The smile on the girl's face as she ordered.......really touching. Also, how can this have any thumbs down, let alone over 600? Where is your humanity?
I hate to say it but it's a political thing. The left hates and wants to destroy Chick-Fil-A because the owners are Christian and proud of it and the left hates it. They are constantly protesting against Chick-Fil-A.
@@marks3750 Its the devil in them that hates Chick Fil A
@@marks3750 The owners are Mormons.
@@marks3750 Yup, it’s totally their religion and not the fact that they fund torture camps for gay youth. It has nothing to do with them paying for Scott Lively to go to Uganda.
Just a little understanding and kindness goes a long way.
absolutely!
This is the kind of thing that restores your faith in humanity
That warms my heart. I feel the same way when restaurants have braille menus since I’m blind. It sounds so simple for abled bodied individuals, but something as basic as being able to communicate or read isn’t as common for people with disabilities. I wish this kind of interaction could be more common place!
Chic Fil A employees are great! Never had a bad experience.
Neither have I. Because they go through intense training which focuses on customer service, and they don’t put up with rudeness. If you’re rude, you’re out. That’s why 50-75% of other fast food workers wouldn’t last there. It must be difficult to deal with the public in that type of setting, but I think their kindness can take the “Karen” right out of most people.
@@TampaJohn, You're exactly right about the employees and customer service. There is no other service orientated business that can match Chick Fil A.
Human beings being _good_ human beings. There is still hope.
Yes there is.
And notice how none of them in this video are black
God, bless that restaurant worker's, heart. I hope everything that is good in life, happens to her and the customer
Thank God for companies like this who hires incredibly smart people
Sign language should be included in the regular curriculum in schools.
I agree! Trying to learn it as an adult is proving difficult, for me anyway.
I disagree.
Nahhhh
@Bailey Victoria I mean u need a language to graduate most opt fo Spanish or French since most people they kno aren’t deaf
I’d agree cause it’d help with those who are deaf feel more welcome and it’s just overall make it easier for the deaf community, and I’d disagree because people can choose whatever other language to learn instead of having to learn sign language and another language that they originally wanted to learn. I like trying to vouch for both sides :]
THAT is a valuable skill and she absolutely should be paid for that skill!
How much should she be paid for it?
@@Adaephonable In a hospital setting; if a patient needs an interpreter, a Spanish Interpreter can make $20-$25 dollars an hour. In a hospital setting, a Sign Language Interpreter makes the most at $80 an hour. This is not a hospital or court room setting; but she should get more money for this skill.
Bravo! The world needs more people like you! The best of luck to you.
This helps restore my faith in humanity.
This video reminds me of the Santa who signed to the deaf kid sitting on his lap. He will always be the real Santa to me. Because Santa speaks in all languages.
♥️
My favorite part of Miracle on 34th Street was when Santa has a conversation in Dutch with a little girl and they sing the Sinterklaas song. The song is very real. I also had my dad watch the movie with me and translate the conversation.
My favorite part of Miracle on 34th Street was when Santa has a conversation in Dutch with a little girl and they sing the Sinterklaas song. The song is very real. I also had my dad watch the movie with me and translate the conversation.
Honestly I get so excited when I get to sign to customers at work! Makes the years of practice so worth it!
Why is that
@@johnsonzhang8876 Because sign language is so beautiful and fun to use and there's not a lot of people that sign where I'm at so when I get to meet people in the deaf community I get excited
What a kind, sweet, generous gesture on the part of this cashier. This world is so full of division every day, really made my day to see this. Bravo!
chick-fil-A are just amazing, I have NEVER had a bad experience, the training the associates goes through is awesome because they nail it every time. And this young lady just exemplifies that.