I’m paying for the plus feature, that way I could upload longer videos and more photos, but my frame is showing the same 50 or 60 photos over and over. I have over 1000 photos on there but only a few will play
I can see the photo thumbnails on my iPhone in the app, but do not see the option to add to a playlist anywhere. Can get through to customer service. Help would be appreciated!
This can be done via the app. Select My Photos within the app, then select the Album or Playlist with photos you want to remove. Tap the Select option in the top right of the app and then select the photos to remove. Tap the trash icon and it will ask to confirm the photo deletion. If you wish to delete an Album or Playlist, go to My Photos and select that album or playlist. Tap the Three Dot menu and then tap Delete Playlist or Delete Album.
Oh ffs, just give me a USB card slot. The old one had this and they don't sell it anymore because every single product out there wants all your info and a monthly payment. Hard pass.
Here's a helpful tip, give it a try: Locate the reset button at the back of your Frame. It is in a tiny hole located below the power plugin. Using a paper clip, insert it into the hole and press and hold the reset button inside it. While holding the reset button, plug the cord back into the Frame.
Maybe the best how to video I've ever seen.
Thanks! We're glad you found it helpful.
I’m paying for the plus feature, that way I could upload longer videos and more photos, but my frame is showing the same 50 or 60 photos over and over. I have over 1000 photos on there but only a few will play
Great video!!
Thank You & Best Wishes .....
I can see the photo thumbnails on my iPhone in the app, but do not see the option to add to a playlist anywhere. Can get through to customer service. Help would be appreciated!
How do I change out the current photos for new photos?
This can be done via the app. Select My Photos within the app, then select the Album or Playlist with photos you want to remove. Tap the Select option in the top right of the app and then select the photos to remove. Tap the trash icon and it will ask to confirm the photo deletion. If you wish to delete an Album or Playlist, go to My Photos and select that album or playlist. Tap the Three Dot menu and then tap Delete Playlist or Delete Album.
what if i dont have the controller?😢
Can I use pen drives in Nixplay
I lost my remote! Is there a remote app ?
Check out www.nixplay.com/pages/mobile-app for their app.
How do you remove pictures from the playlist?
trying to access account, (created a few days ago),site doesn't recognize my info, and doesn't let me create an account again!!! (????)
If you're unable to login into your account, we recommend contacting the support team at www.nixplay.com/pages/contact-us as the best source for help.
I loved it!
How do you reset the remote. My remote stopped working
Try replacing the remote controls battery, or do a factory reset of the Nixplay smart photo frame.
How do I rearrange the order of my photos
You should be able to choose the order of the photos in the Nixplay app.
Oh ffs, just give me a USB card slot. The old one had this and they don't sell it anymore because every single product out there wants all your info and a monthly payment. Hard pass.
I need help resetting my frame.
Here's a helpful tip, give it a try: Locate the reset button at the back of your Frame. It is in a tiny hole located below the power plugin. Using a paper clip, insert it into the hole and press and hold the reset button inside it. While holding the reset button, plug the cord back into the Frame.
@@BestBuy thanks for tip. I tried that did not fix the issue I am having.
How do I reset the date and time
sounds like your giving out an awful amount of tracking information .