How to fix False ADF Document Feeder Jam Problem - HP Officejet Pro 8000, 9000 Series

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  • Опубліковано 7 лис 2024

КОМЕНТАРІ • 29

  • @karlfife
    @karlfife 2 роки тому +13

    A QUICK FIX (no disassembly) to this problem is to use compressed air to clear any debris blocking the sensor. Open the ADF cover, and then Lift up on the hinged ADF assembly, partly exposing the white plastic cover (the part that Kevin touches with the screwdriver at 1:01). With the extension straw in an office duster, or using compressed air, BLOW into the crack HARD. Over two years, this has worked to clear out the debris two times, saving me from the hassle of disassembly.

  • @justinbartolijr.2861
    @justinbartolijr.2861 3 роки тому +4

    Congrats on 20k and thanks for giving us all this info many times at no cost or almost free. May youtube algorithms' force be with you going forward to the next goal.

  • @MarayaGarcia-w2g
    @MarayaGarcia-w2g 3 місяці тому

    Hello Kevin! I have an Hp 9015e and its giving me the same problem except that its showing paper jam under the separation pad of the ADF where the original paper comes out. I dont seem to find any paper jammed, do you have directions on how to solve "paper jam" in this area? I dont want to disassemble without actually knowing what I am looking for. Thank you so much for your videos!

  • @mikeesch7838
    @mikeesch7838 3 роки тому +5

    I have a HP 9015, and was able to adapt the directions to that in order to separate the components, but it looks like in my model the plastic that blocks the light from crossing the sensor is more direct, so that's not broken. But it also doesn't seem to make it as easy to remove the ribbon cable. Do you have directions on how to remove the ribbon cable from the ADF? I'd like to by a replacement from your site, but only if I can figure out how to swap it. Thanks!

    • @scalibar
      @scalibar 6 місяців тому +1

      Have the same problem

    • @MarayaGarcia-w2g
      @MarayaGarcia-w2g 3 місяці тому

      ​@@scalibar were you able to solve the problem? I cant seem to find helpful videos for HP 9015e :(

  • @daniels8337
    @daniels8337 2 роки тому +1

    Thank you for the great video, Kevin. I'm trying to do this on an HP 8715 which is slightly different: I only found 6 screws on top, two screws and two plastic clamp holders on bottom. No metal piece on bottom. I can't separate the ADF yet to access the switch and sensor. What am I missing?

  • @buleini
    @buleini 6 місяців тому

    I'm pretty sure this is the same thing for my old and dusty MFP1536 from 2010, even more so because I spotted a spider trying to make itself at home underneath the ADF last week. Spring is awesome :) Thanks for posting!

  • @zhugeliang3905
    @zhugeliang3905 2 роки тому

    Hi Kevin
    I have the HP LaserJet PRO MFP M225 dw.
    The ADF does not pick up the paper with the error message of Mispick. I cleaned the pickup rollers and separation pad with distilled water as suggested in the manual. I noticed when I pressed scan, the rollers didn't move.
    The scanner belongs to my workplace. I do not want to poke around too much. Do you think the problem is the sensor? Would you do a video on this model? I have to use a Microsoft Office scanner on my phone to scan documents now. 😐

  • @samoaprimaryschool4057
    @samoaprimaryschool4057 Рік тому

    I know this is an older video, but can you fool or bypass the ADF sensor? I don't need the tray feeder to work - I just need to print. Can it be bypassed in software, or can it be bypassed mechanically i.e. disconnecting or covering the sensor. I have a 9012e. Thanks.

    • @wallaceforeman6333
      @wallaceforeman6333 Рік тому

      I just fixed my 8025 by putting masking tape between the sensor legs. It's working fine so far

  • @danarbuckle6640
    @danarbuckle6640 2 роки тому +2

    Very very nice job on this video! Thank you.

  • @marlonbryant4091
    @marlonbryant4091 4 місяці тому

    I have a Eason~et-16600 and I always have paper jam problems please help,

  • @papiolindo8807
    @papiolindo8807 2 роки тому +1

    I have this Fake Error message and I have a HP OfficeJet Pro 9015
    I tried the air compressor thing, and last week it work... Now I'm getting the same issue and the air compressor isn't working
    Please help!

  • @LlewellynDsa
    @LlewellynDsa Рік тому

    Have an Officejet Pro 9010, This doesn't fix it, tried cleaning the sensors too, any idea what to do next?

    • @DulyNoted505
      @DulyNoted505 6 місяців тому

      Did this happen right after an update? I have the same model and after an update and restart I got the ADF error. There wasn’t even paper close to the feeder let alone stuck in it. The only thing I haven’t tried is taking it completely apart like the video..:😢😢😢 I had read a couple of other posts with people having the same problem with this model after the update.

    • @MarayaGarcia-w2g
      @MarayaGarcia-w2g 3 місяці тому

      @@DulyNoted505 I did not know about this I currently have an HP 9015e giving me that paper jam trouble. only that its showing paper jam under the separation pad of the ADF and I cant figure how to solve it

  • @caseyvangroll7546
    @caseyvangroll7546 3 місяці тому

    Thank you, this video was super helpful!

  • @rixelljaputra7299
    @rixelljaputra7299 3 роки тому

    Thank you very much Kevin, ur such a life saver! I almost bought a new printer

  • @MM-sl3mo
    @MM-sl3mo Рік тому +1

    This didn't work for me. I bought the part (ADF Assembly), non returnable of course, and replaced it, but the error code persisted. Maybe this video's only purpose is to sell parts.

  • @christianjayfortuno2150
    @christianjayfortuno2150 3 роки тому

    Do you have some like this for epson L6170 , i always get jams even though the paper is in good shape

  • @dominicfotisr.7366
    @dominicfotisr.7366 3 роки тому

    what about an HP 8710? I have the same problem but the parts don't look the same

  • @SW-hw1mm
    @SW-hw1mm 2 роки тому

    Very good video 📹 👍 👌 👏 😀

  • @coatrack464
    @coatrack464 7 місяців тому

    Thank you