@@showlovespreadlove depends on the problem. i know an ambassador that had to wait a very long time for a new battery for his diablo. We all know in the pev community they’re in short supply.
@@landogarner2007 i guess u missed the part in all my evolve reviews showing the paid receipts. just accept something postive. u dont need to join the illogical hating bandwagon
@@leftpalmofbuddha6116 but u can review the boards too. no one stopping u. so how is he right? assumptions vs “obvious” isnt the same thing. especially trying to speak for everyone
@@landogarner2007 i think some of you evolve negative thinkers forget, im the one that exposed the evolve losing to the meepo hurricane, im the one exposing evolve losing to the acedeck ares x1, im the one exposing evolve losing to the boundmotor flash, im the one showing evolve needs improvements in several areas in every single review. if you dont have the experience with the board and dont like the results/facts, idk what to tell ya. 🤷♂️ if ya wanna buy boards n review em like us, go for it. you will have our support 🫡
Nice update. I’m glad it was sorted efficiently- it’s good to hear that you got good service and you’re happy! I’m not even going to whinge that mine’s not arrived yet! Gives me positivity that they’ll have my back when needed. Love your reviews👊
sent mine in this last weekend, diablo has had problems from day one.. front light didnt work out of the gate then glitched at 20 mph and about threw me off the board.. hoping its not a lemon and wondering what the turn around time will be…
@@leftpalmofbuddha6116 only “special treatment” i get is from purchasing 13 evolve boards . im sure they would do the same for u if you did that too. our channel isnt big enough to even put a dent in there business. dont be afraid to accept some positivity.
@@showlovespreadlove yea that happened to me too a while back but after buying 13 boards from them, i think its a smart business decision to also provide shipping 😝 . TIP: use “pirate shipping” website. its about 30% to 60% cheaper than ups/fedex/usps ✅
For me Exway customer service worked on point, they answered in couple hours, and fixed everything for free even though it was water damge that could be a bit my fault. But with evolve I am waiting for 3 monthes for my board, with the worst customer service I have seen.
Unfortunately, I also had a similar issue with my Renegade and I had a very similar experience with their support team! Got a label next day and it arrived earlier then initially estimated!
Had the some issues with my Diablo too took it to the shop for a couple of days and all fixed and got free hoodie and some goodies too that’s why I stay with evolve for the customer service side
On an old board I had also a great experience of evolve support. I was not even able to do the diagnostic by myself. The board came back fast for a very reasonnable price with the BMS changed. The same for the remote. The support make my board last a lot longer. Now all boards are too fast for most riders and to choose the faster one makes no sense. The speed of the board is the speed of the rider.
New Board Needed New ESC& New Remote& couldn’t Ride it for 14 Days…Riders in U.K. £Payed Over 2 Months Ago for New Diablo& still No Board Arrived to Ride😮 Refund Time!
i dont think u know what the definition of “sellout” means..i buy them myself… one needs to be a BIG time celebrity or HUGE influencer to even achieve a “sell out” situation. u think my tiny channel can make or break them? u can review whatever u want yourself on your own youtube channel. . no one stopping you. i also bought 13 boards from them.. but I am the naïve one? all signs point towards the contrary my friend. u dont need to follow the negative hating bandwagon ya know.
Even if I had the funds, I still would not get Evolve. Best customer service or not. Had a factory made AT board and swapped out remote n ESC for better brakes and adjustability for future upgrades, 6s-20s ESC. Still worked out cheaper than buying any top spec factory board. Best thing is I can fix or repair myself. Also added top mount battery in parallel for 1049Wh. All prices of boards should be cheaper for what they are. And customer service, seems the bar is so low nowadays that a company that has good customer service shines so bright. To me, I look at all the other companies that have no customer service whatsoever. There's the problem
Yikes, I sent my board to evolve for warranty repair on September 9th…. Still waiting. But you got yours back way quicker than me hmmm 🤔
@@showlovespreadlove depends on the problem. i know an ambassador that had to wait a very long time for a new battery for his diablo. We all know in the pev community they’re in short supply.
Helps he has youtube audience I bet.
He reviews their boards. Not surprising the gets preferential treatment.
@@landogarner2007 i guess u missed the part in all my evolve reviews showing the paid receipts. just accept something postive. u dont need to join the illogical hating bandwagon
@@mattbaillargeon no one stopping ya from making a youtube channel brotha.
Bro, you review their boards. Of course you're going to get the best customer service from them.
@@landogarner2007 i guess u missed the part in all my evolve reviews showing the paid receipts. why cant u just accept some good news? So weird
@@esk8unity He's not wrong and is only voicing the obvious thought we ALL have.
@@leftpalmofbuddha6116 but u can review the boards too. no one stopping u. so how is he right? assumptions vs “obvious” isnt the same thing. especially trying to speak for everyone
@@landogarner2007 i think some of you evolve negative thinkers forget, im the one that exposed the evolve losing to the meepo hurricane, im the one exposing evolve losing to the acedeck ares x1, im the one exposing evolve losing to the boundmotor flash, im the one showing evolve needs improvements in several areas in every single review. if you dont have the experience with the board and dont like the results/facts, idk what to tell ya. 🤷♂️ if ya wanna buy boards n review em like us, go for it. you will have our support 🫡
Hi, I got my renegade Diablo serviced due to malfunction, they replaced battery and motor controller, no charges, great service!
Nice update. I’m glad it was sorted efficiently- it’s good to hear that you got good service and you’re happy!
I’m not even going to whinge that mine’s not arrived yet!
Gives me positivity that they’ll have my back when needed.
Love your reviews👊
sent mine in this last weekend, diablo has had problems from day one.. front light didnt work out of the gate then glitched at 20 mph and about threw me off the board.. hoping its not a lemon and wondering what the turn around time will be…
Make sure to let us know the dates you get yours so we can show Fred how much of a goof he is for thinking Evolve doesn't give him special treatment
@@leftpalmofbuddha6116 only “special treatment” i get is from purchasing 13 evolve boards . im sure they would do the same for u if you did that too. our channel isnt big enough to even put a dent in there business. dont be afraid to accept some positivity.
They didn’t provide me with a shipping label even though my board is under warranty. I had to pay $190 to ship it to them
@@showlovespreadlove yea that happened to me too a while back but after buying 13 boards from them, i think its a smart business decision to also provide shipping 😝 . TIP: use “pirate shipping” website. its about 30% to 60% cheaper than ups/fedex/usps ✅
For me Exway customer service worked on point, they answered in couple hours, and fixed everything for free even though it was water damge that could be a bit my fault. But with evolve I am waiting for 3 monthes for my board, with the worst customer service I have seen.
Sweet!
Unfortunately, I also had a similar issue with my Renegade and I had a very similar experience with their support team! Got a label next day and it arrived earlier then initially estimated!
Had the some issues with my Diablo too took it to the shop for a couple of days and all fixed and got free hoodie and some goodies too that’s why I stay with evolve for the customer service side
On an old board I had also a great experience of evolve support. I was not even able to do the diagnostic by myself. The board came back fast for a very reasonnable price with the BMS changed. The same for the remote. The support make my board last a lot longer.
Now all boards are too fast for most riders and to choose the faster one makes no sense. The speed of the board is the speed of the rider.
New Board Needed New ESC& New Remote& couldn’t Ride it for 14 Days…Riders in U.K. £Payed Over 2 Months Ago for New Diablo& still No Board Arrived to Ride😮 Refund Time!
Meh, this says nothing except that a VIP reviewer gets special treatment
@@leftpalmofbuddha6116 how am i VIP? 😂. dont be afraid to accept positivity
@@esk8unity Don't be afraid to admit you're a complete sell out who will say anything for free shit and clout
@@leftpalmofbuddha6116 well?
@@esk8unity well what? If you don't know you're VIP to them, being a reviewer who spends his time making videos reviewing their brand, you're naïve.
i dont think u know what the definition of “sellout” means..i buy them myself… one needs to be a BIG time celebrity or HUGE influencer to even achieve a “sell out” situation. u think my tiny channel can make or break them? u can review whatever u want yourself on your own youtube channel. . no one stopping you. i also bought 13 boards from them.. but I am the naïve one? all signs point towards the contrary my friend. u dont need to follow the negative hating bandwagon ya know.
Even if I had the funds, I still would not get Evolve. Best customer service or not.
Had a factory made AT board and swapped out remote n ESC for better brakes and adjustability for future upgrades, 6s-20s ESC.
Still worked out cheaper than buying any top spec factory board.
Best thing is I can fix or repair myself.
Also added top mount battery in parallel for 1049Wh.
All prices of boards should be cheaper for what they are.
And customer service, seems the bar is so low nowadays that a company that has good customer service shines so bright.
To me, I look at all the other companies that have no customer service whatsoever.
There's the problem
That is awesome customer service but for $ 2700 you still get cheap plastics hubs and belt drives with belt slips? No thanks. Acedeck all the way...
Great job Evolve!!! Quality products and service is everything! 🔥