I am not sure there are unhappy people who stay at the Ritz Carlton. They have crazy customer service skills and the workers are given a $2000 stipend to fix anything that goes wrong. Studying them and how they work with customers has been very eye opening :)
I am not sure there are unhappy people who stay at the Ritz Carlton. They have crazy customer service skills and the workers are given a $2000 stipend to fix anything that goes wrong. Studying them and how they work with customers has been very eye opening :)