Just canceled my order for my fuel wheels man.. I dont want to support a company that dont care to keep a client happy and dont own up and make it right. I'm a small business owner myself and keeping my clients happy is all I care about.
@Chester Feltersnatch It doesn't matter if they cost 2K a set or 2K each, they should at the very least be properly finished. Flaws in a powdercoat finish is nothing short of sloppy ass prep work and it's unacceptable at any price.
Lane Blount fuel has always been the budget option lmao why would you be mad when you get an inferior product. you wanna be a baller.... Buy baller shit.
the minute he puts on the wheels, theyre going to get ruined by rocks and debry. I would understand if they had cracks or other stuff going on, but minor paint defects are normal. I bet his truck came with more paint defects than the rims and he hasnt noticed. theyre just materialistic things that are meant to get messed up over time.
I had 10 or 12 fuel wheels ordered for my truck until I was happy with 4 of them. Their quality control is shit, you’re definitely not the only one that’s gone through this with fuel. Mine weren’t even a special type of wheel just off the shelf Mavericks.
Fuel will lose thousands because of the way they treated you. Best of luck with the wheels, me and many others will never purchase fuel wheels now unless they make it right for you ✌️
He's not that big of a UA-camr, so I don't see it hurting that much. There are much more prominent channels that promote Fuel wheels. They're on the lower end, so you can't expect the best. If you want the best then you have to shell out the money for the best.
If only 10% of his subscriber count decided not to buy wheels that’s 14,500 people and likely buying 4 wheels @ about 200 each that’s millions in revenue. Not to mention the likelihood that he would let other people in the community know(including shop owners). Point is, that is a lot of money even if he isn’t the biggest UA-camr out there.
Dude I'm not done watching the video and I'm already pissed about it bc I was supposed to order new fuel wheels for my dually next week but now F them they should've never done you that way
Eddie Casas I have a set from Fuel wheels on my dually. Scratches all over them in a matter of months. Black powder coating work sucks! The coating is super thin
Total BS on the wheels. If a company can label their products from best to worst, then they have no quality control, and they don't give a shit about their final product, or their customers. Is Dave still shopping for granimals, when looking for new clothes. Lol
Lmao the 29 people that disliked this probably work for fuel 😂
6 років тому+3
kyrick weaver or they have a functioning brain and watch these videos because stupidity and whiny bitches that waste their parents money is entertaining and dumb at the same time.
Baldeep Singh we used to have paint and body shops use a chalk pen to circle problems with body panels and text them to us when I worked for a body panel company.
That sucks. That is a horrible representation of their company. I look at their notes on the boxes as they were offended by someone noticing their poor workmanship. That should be taken as, "I should do better." Them sending you the boxes back with the internal notes with "WTF do I do with this?" is completely unprofessional. Thanks for dealing with them and changing my mind about this company.
This video saved me money. I've been researching getting Fuel wheels and just googled them and this video popped up. I won't deal with a company like that.
I do sales at a wheel and tire shop and fuel wheels regularly come in with blemishes new out of the box. More than any other manufacturers not to mention they argue with you about getting issues resolved.
eric mora forces have went down in quality also - sure they would have been better than that though - prob the very best quality is speciality forged -
Craig Lasley forces are nice but not what they use to be , when it comes to quality specialty forged is second to none - their quality control is top notch
I know I’m late on this video but I’d like to chime in about the company MHT. I used to work for Discount Tire Company in Houston, which is one of the leading wheel and tire distributors in the country. I frequently dealt with MHT for my customers so I could get them the wheels they wanted. And way more often than not, MHT would come up short on their end of the deal. Messed up paint, mislabeled boxes, not meeting time stamps on deliveries. It was all the time. And then that also makes the customer think that our company is the ones messing up when in reality all we are is basically a middleman. Just from seeing how many times they’ve messed up my customers wheels and orders, I personally will never order from MHT, and I will preach against them for as long as I can. Sorry that happened to you bud, you and countless other customers in the Houston area.
For what you paid, the wheels should be perfect, that being said, the childish invoices they put on the boxes and the clear lack of giving any f*#k’s if your remotely satisfied tells me MHT/FUEL is not a company I would want to support. When I buy wheels, I will make sure they are not affiliated to MHT in any way.
The price was for the huge size of the wheels. Fuels are budget wheels they are garbage cheap wheels. They are not even a real off road wheel. Dont buy garbage and expect quality.
Great job posting your opinion on that company. I was shocked to see the juvenile writing on the boxes!! Sending them back with plastic wrapping ripped was half-a** as well. Keep up the good work.
Not to mention if the finishing process is that bad, can you trust the build quality? Next thing you know you will have a rim fall apart driving 80mph on the highway.
Customer service will never get better if the consumer just deals with the issue. $100 rim or $1000 rim it better be perfect. I work my ass of for the things I buy and they better be flawless. If I wanted half assed powder coat I buy a harbor freight powder coater and a craigslist oven.
In the course of 2 years we had 2 fuel wheels crack in the center of spokes. Fuel wouldn’t replace the first one, so paid full price for a new one. Then 6 months later another one cracked. We had to find a wheel shop to raise hell and got the second one replaced after about a month long ordeal. This set was on a new F350 platinum, all highway use.
I feel fuel is more of a high output company with medium quality while companies like specialty forged have low output with high quality because they actually inspect wheels and care about their customers because they are enthusiast just like their consumers
My powder coated FF29s came in condition that made yours look perfect. Nick marks all over the lips, bubbles and pits galore... I sent them back a total of 4 times before they told me "these wheels conform to our standards and we have had more then one people look at them they are perfect and there is nothing we can do for you" they fought my CC claim when I filed one with Amex and shipped the wheels back to me and made me eat almost 8k. It cost me another 2.8k to get them stripped and redone right. Fuel scammed the shit out of me. They forced me to accept the wheels and fought the claim and i didn't accept the shipping order and they also rebilled shipping back to them, back to me, back to then and back to me .. I posted it all over Facebook with high res shots of the wheels and 10 days later got a cease and desist letter to remove the pictures and post.
Sad to see that that is Fuels attitude about their craftsmanship. I was considering getting some Fuel Forged for my 2018 Silverado 2500HD but after seeing this I think I'm going to go a different route.
Tony Carr might as well, I like American force. Even though dem forces are more expensive than usual, they are much better quality and have cool styles (In my opinion)
I've had the best luck working with SOTA Offroad for wheels. They are veteran owned/operated and go above and beyond to ensure their customers are not only satisfied but happy.
Usually when people are pissed they don’t give the fair and respectable ... this was well informed and completely to the point ... nice won’t be going fuel for the 6.0
I completely understand your frustration. I have a 2011 Challenger show car and a few aftermarket items companies sell that are supposed to be bolt on, dont meet the quality and finish of even the OEM parts. I bought some one off Centerline wheels and as you know the wheels are two pc and welded together. They welded the wheels and didnt protect the polished areas from weld splatter. CL even ignored my offset instructions and welded the rear wheels with the wrong offset. I called them and told them the problem, their first comment was "Not our problem, thats what you asked for" Well eventually they took them back and remade the rear wheels. They discounted each front wheel so I can take them some where to have the buck shot removed and re-polished. 3 months to wait for the original wheels, and another month of waiting on the rears to be remade for the correct offset. I asked for their weld procedure for welding the wheels and these guys have absolutely NO Quality Control in that company. Little did they know I am a welding inspector and QC guy for a company. Props out to Lone Star Mopar Fest EDIT: I have a 2017 F250 and will not be upgrading to FUEL wheels after your issue.
The fact that I can watch a whole 24 minutes of your videos is the SHIT! Even if its trucks or construction. It's all just AWESOME! Thanks for the vid bro keep #wokringforit!
I’ve always thought highly of Fuel. Now after seeing some other people post vids and pics of how they aren’t fully done or polished, I’m not sure I want my order now😢 I guess you truly have to see everything in person right then and there.
Give American Force a call, they have blank already cut wheels that are ready to be drilled and finished. They could get you a set of wheels powdered drilled and sent out in just a couple of weeks.
DMAXRYNO This speaks volumes about your character. I can relate, I am currently in a very similar situation with american force wheels that were just machined for me, and fully polished, wheels were then sent to one of the largest distributors in america for tires to be mounted and balanced. The Tire mounter got lube all over the wheels, and instead of cleaning the splooge off before the packaged them up, they left the tire goo all over the wheels and they shipped them out to me like that. So now I have to have my brand new wheels repolished due to the tire slime etching into the polish. this would of never happened if C/O had a decent QC before shipping out the wheels. C/O has sent me a message saying they will offer assistance to get the wheels repolished, but I am still frustrated.
I have a set of Fuel wheels on my Dually and the black powder coating is WAY to thin. Scratches all over them in months time. Poor quality and won’t ever use them again as well!
I watched this video in past when it helped to steer me away from Fuel right when I was about to make my wheel purchase. So glad that I did. It's sad that Fuel has such low regard for their customers and didn't want to make it right. If your going to be an industry leader - you have to handle every situation in the right manner, else you start to lose credibility.
I couldn’t agree more. I’m sure these oversized and completely custom rims cost a lot of money, but I believe any good company should treat any customer with the same respect no matter if you’re spending 1000$ or 10,000. With that being said there’s no reason especially with the money you’re spending that they cannot work with you and supply the premium service that should have come with the premium price.
I've installed easily 2 or 3 dozen sets of Fuel wheels on customer cars without a flaw. Don't take this as Fuel itself being irresponsible, take it as the employee that did these wheels was a slacker.
I was considering some fuel wheels. Thanks for this video. What really made the difference for me were those shipping labels. I would never have something that unprofessional and disrespectful on a customer facing product.
Pisses me off when people think once they've taken your money that is it. Unless you are 100% happy with the product or service bought, the money is 0% rightfully theirs.
I ordered Fuel Contras 2 days ago. Was on the fence about the look so kept searching. Just found this video in time to cancel. Cost me a few hundred to change the order, but I tow a LOT and couldn't take driving on those after seeing this video and the comments.
I respect you being respectful about the situation and being grown up. I work in sales/customer service and you’re absolutely correct, shit happens, it’s all about how the problems are solved that makes or breaks a company. Paying $5000+ for truck accessories in a market that is very competitive, and filled with OTHER great companies, you should expect perfection, or exceptional customer service when there is a problem. I’m not much into heavily modifying my own vehicles but Fuel will never be on my radar given this situation that you are in.
Wanna know what’s really sad? I have moto metals on my truck and people love to bash them for being super common but there’s no paint defects on mine. If I went with more expensive wheels and found issues with them I would absolutely be pissed off
I have also had fuel wheels. mine were okay but many have seen very early pitting and just poor finish all around. i really recommend cali offroad wheels!
Been going back and forth on witch fuel forged wheel I want with my local wheel company I just called them and let them know I will be definitely going with American forces instead!!!
People can say you're being too picky all they want. To drop money for custom wheels. Wait for the turn around and still be fucked up thats pretty shitty to be dealing with that..
I was considering fuel wheels until this video and the comment section where people have outlined that this is a common problem with fuel and their customer service. Never will I spend one red cent on their products. What a cluster f@-k
Yes he's being picky if these were normal cheap wheels but these are quality expensive wheels that are going on a show truck. If any of you payed that much and went into that much detail work on your vehicle then you would expect everything to come perfect
I bet if they knew 168,000 potential customers were gonna see the little "love letters" they left you on the box's they would prob have thought twice about writing them...Lol! I'm a journeyman electrician by trade. Where I'm from here in Ohio we call plumbers "turd herders". Lol!
Do not do it!! Don’t rush it! You will regret it in a month after the build is finished! Send them bank and start over. Take them time build it like you want it.
Shoulda ordered forces, they quoted me 8 weeks for my 24x14 gamma sf8s and I got them 3 weeks early and there were little imperfections that I let them know about, they took them back and got them fixed perfect, really professional company
I had 4 fuel rims fail. Fractures had a wheel break off driving my ram 1500 and fuel wouldn’t even speak to me. Period. I had an entire wheel failure while moving in my truck. The rim snapped and the wheel rolled into intersection and my broken fuel rim center on ground and wheel 50 yards up the street. All 4 rims failed with fractures and had to buy rock star rims because fuel wouldn’t even speak to me.
Came across this video while looking at some fuel wheels, decided to go a different route now. The notes left on the packages is what did it for me. Very unprofessional. And they were definitely not stripped and resprayed.
Idk how i feel about the video, yeah they were unprofessional but...1...it’s a truck. 2...they will stay perfect for like a week before a rock gets knocked up and does the same amount of damage or more.
Sorry to hear about the bad luck man that sucks! You should have got your money back and went with someone else! Has to be perfect you work hard for everything man!!
I just canceled mine too bro. Thanks for the video. When you pay alot of money for one of the world's best wheels customer service should be #1. I'm buying a better wheel now. Good luck on your build!
I feel your pain. I have a 3500 Denali Dually. I also have a Bulletproof suspension kit. I purchased Fuel Lethals for my Dually. Current set is 22x12’s in the front. I ordered 22x14’s almost 4 months ago and still haven’t gotten them. 4 months for 2 Wheels! Crazy! Love the videos!!🤙🏻🤙🏻🤙🏻
A buddy of mine owns a tire shop and I showed up one day to look at Rims for my RAM. The fuel stuck out to be as the best looking and I asked him to get me some prices. He asked if I was crazy.. He said he's had nothing but issues with Fuel, even some having the lug holes not lining up. I've never had personal issues with them though like you have..
Get them painted instead of powder coated . powder coating is never 100% immaculate always something wrong in the finish its a 8/10 chance that there is something wrong anyways. having them painted is 10x better imo because the finish is 9/10 better than powder coating
i a truck driver i pick up many skids of FUEL wheels from MHT almost everyday those wheels are made in china....just saying. years ago i ordered wheels from discount tire direct 1 had a blemish they sent me a new wheel and a return shipping label no questions asked.
It happens. With so much demand there’s always going to be flaws in wheels. I bought a set of hellcat replicas from OE for my Charger and only one wheel had a blemish. Maybe it was Fedex throwing my wheels carelessly or it was them who knows.
I believe they were stripped. With translucent colors like that if they would’ve sprayed another coat over top than it would be much darker. I believe the bubbles are due to them not cleaning the surface well after stripping and the pits are due to outgassing. I’ve been a powder coating hobbiest for more than 2 years plus I powder coated professionally for almost a year
I agree, I powder coat for a living and they were definitely stripped and redone. If they were shot over they would be way darker as 2 coats would darken the color drastically. Unfortunately they came out with defects this time instead of light spots, probably from moisture in the powder or some oils or imperfections in the aluminum that outgassed. The thing is good luck finding some local guys to do any better than they were done by Fuel, he should of just rocked them the way they were.
@@marcusfernandez2252 I also powder coat professionally and have been since 2007. There are a few defects but other than that, the translucent coat looked great. At least on camera. I didn't see any picture framing or color fade. I agree with you that local powder coasters may not be able to make the wheels look better than Fuel. I still struggle with candy coats sometimes, in regards to uniformity after all these years. Now, if that is an illusion color, it's a different story.
No fuel wheels for me bro. Thanks for the feedback. Think your doing good with the situation. And I know a shop here does $75 a wheel to powder coat. Not near Cali but I'm sure you can find a good place to redo them somewhere. Going to be a badass build bro.
sorry to hear this, should have gone with the guys that specialize in forged wheels ( American force or Specialty forged) fuel always has issues with there products.
I think fuel is one of those big companies that just puke out tons of wheels and don't have quality control or an eye for detail, which is a shame. And the fact there basically willing to pay you to go away is fucked up.
Fuel is a budget wheel option why would get forged wheels from a budget wheel company? That is just dumb Fuel is like the company you spend around 1k on a set of wheels that look nice but are cheap and easy to replace not a company you get forged wheels from... so everyone saying how shit fuel is is also dumb they are the BUDGET option of course they are not going to be the best and if you go budget brand but forged wow that is just... It's like having a five star chef make you a bigmac in the end it's still just a bigmac if you want five star products you pay and go to five star places not budget brands that have some expensive stuff.
I have fuel gripper a/t's 325/50r22, 1 of the 4 tires they sent me was out of round meaning the tire is literally an oval shape, they didnt even cover it under warranty. ill never buy a fuel product again.
I can't believe fuel did this to you... To charge so much for their top tiered wheels and then not to fix flaws in the paint or construction in general... They should have made sure the wheels were immaculate, no questions... That's honestly a shame..companies have no integrity these days.
I got my chrome 20x14 hostages in 8 weeks. I wasnt building a show truck and they had some very minor blemishes but I'm with you, if they charge that much overhead, they should meet certain quality requirements. I wish I had gone with specialty forged or Forces.
love the videos man i 100% agree with you on learning out in the field. i dropped out of college when i realized it was a waste of money and would rather be out learning a trade and working with my hands. i am 18 and doing commercial HVAC and making more money than majority of the kids my age and have zero regrets on my decision.
I hope someone from FUEL watches this and is embarrassed.
Just canceled my order for my fuel wheels man.. I dont want to support a company that dont care to keep a client happy and dont own up and make it right. I'm a small business owner myself and keeping my clients happy is all I care about.
I Was looking at some Fuel wheels myself. This video turned me off them!
and customers will see that and thats how u build a brand not some sus ass business
Chester Feltersnatch he said in the video that they were fairly expensive
@BEASTLYDROK Even "cheap" lower end wheels are fairly expensive.
@Chester Feltersnatch It doesn't matter if they cost 2K a set or 2K each, they should at the very least be properly finished. Flaws in a powdercoat finish is nothing short of sloppy ass prep work and it's unacceptable at any price.
People dont have pride in their work anymore.
Eddie Monster so true hardly anyone puts their best into a job anymore. It doesn’t matter what job it is either.
It’s not the company it’s the employees making them look bad I hadbthis problem with American Force
Eddie Monster especially here in America😢
Eddie Monster REASON IS ..ILLEGALS ARE GONE...THEY HAD SO MUCH PRIDE IN THEIR WORK!
well I've got my fuel forged Wheels from fuelwheeloutlet.com for my silverado 2500 and hanent faced any problem.
if i paid that much for wheels id be picky too
Lane Blount fuel has always been the budget option lmao why would you be mad when you get an inferior product. you wanna be a baller.... Buy baller shit.
the minute he puts on the wheels, theyre going to get ruined by rocks and debry. I would understand if they had cracks or other stuff going on, but minor paint defects are normal. I bet his truck came with more paint defects than the rims and he hasnt noticed. theyre just materialistic things that are meant to get messed up over time.
@@Nickat1ne707 they are from the expensive forged wheels you should expect great from paying a lot
I agree 💯
I had 10 or 12 fuel wheels ordered for my truck until I was happy with 4 of them. Their quality control is shit, you’re definitely not the only one that’s gone through this with fuel. Mine weren’t even a special type of wheel just off the shelf Mavericks.
Fuel will lose thousands because of the way they treated you. Best of luck with the wheels, me and many others will never purchase fuel wheels now unless they make it right for you ✌️
He's not that big of a UA-camr, so I don't see it hurting that much. There are much more prominent channels that promote Fuel wheels. They're on the lower end, so you can't expect the best. If you want the best then you have to shell out the money for the best.
If only 10% of his subscriber count decided not to buy wheels that’s 14,500 people and likely buying 4 wheels @ about 200 each that’s millions in revenue. Not to mention the likelihood that he would let other people in the community know(including shop owners). Point is, that is a lot of money even if he isn’t the biggest UA-camr out there.
Don't take that shit from Fuel, send them back and get quality wheels.
Dude I'm not done watching the video and I'm already pissed about it bc I was supposed to order new fuel wheels for my dually next week but now F them they should've never done you that way
Eddie Casas wheels a million does custom cut 22,24 that's what I'll be doing with my dually
Eddie Casas I have a set from Fuel wheels on my dually. Scratches all over them in a matter of months. Black powder coating work sucks! The coating is super thin
Cali Offroad makes wheels pretty similar to fuel for a lot cheaper, and from what I’ve seen they have better customer service.
Myth Turtle Yeah my dad got some cali off road brutal for his f350
I got some for my f150 and they came out amazing no scratches or anything (after sending them back one time) but I’m really happy with how they look
Total BS on the wheels. If a company can label their products from best to worst, then they have no quality control, and they don't give a shit about their final product, or their customers.
Is Dave still shopping for granimals, when looking for new clothes. Lol
yup agree 110% best or nothing. if its not perfect try again never send out sub par product
Exact opposite... they DO have quality control.. they just don't do anything about it!!
Lmao the 29 people that disliked this probably work for fuel 😂
kyrick weaver or they have a functioning brain and watch these videos because stupidity and whiny bitches that waste their parents money is entertaining and dumb at the same time.
115 ppl work for fuel
319 now 2 years later
29? Lol..try 327..+1. 🤑
I have had similar problems that's why I went specialty Forged
I would have marked ALL the flaws with a sharpie so they could see them and you would know if they were redone or not.
cee dee I would have never thought of that
once you touch them theyre considered damaged cause he would have shariped the wheels, its not a smart decision tbh
Baldeep Singh we used to have paint and body shops use a chalk pen to circle problems with body panels and text them to us when I worked for a body panel company.
Never buying fuel wheels this is awful
That sucks. That is a horrible representation of their company. I look at their notes on the boxes as they were offended by someone noticing their poor workmanship. That should be taken as, "I should do better." Them sending you the boxes back with the internal notes with "WTF do I do with this?" is completely unprofessional. Thanks for dealing with them and changing my mind about this company.
Sold my Fuel Wheels and went with Method
This video saved me money. I've been researching getting Fuel wheels and just googled them and this video popped up. I won't deal with a company like that.
I do sales at a wheel and tire shop and fuel wheels regularly come in with blemishes new out of the box. More than any other manufacturers not to mention they argue with you about getting issues resolved.
You should of went with American force wheels
eric mora forces have went down in quality also - sure they would have been better than that though - prob the very best quality is speciality forged -
10k vs 3k
Lionel I am they’re priced similarly
Should have bought some FORCES... sorry to hear that man
Craig Lasley forces are nice but not what they use to be , when it comes to quality specialty forged is second to none - their quality control is top notch
Go specialty forged or hostile
Nooo broFORCES
Forces crack more often than fuels
Should have bought some moto metals
I know I’m late on this video but I’d like to chime in about the company MHT. I used to work for Discount Tire Company in Houston, which is one of the leading wheel and tire distributors in the country. I frequently dealt with MHT for my customers so I could get them the wheels they wanted. And way more often than not, MHT would come up short on their end of the deal. Messed up paint, mislabeled boxes, not meeting time stamps on deliveries. It was all the time. And then that also makes the customer think that our company is the ones messing up when in reality all we are is basically a middleman. Just from seeing how many times they’ve messed up my customers wheels and orders, I personally will never order from MHT, and I will preach against them for as long as I can. Sorry that happened to you bud, you and countless other customers in the Houston area.
Shoulda went with sum specialty forged or sum Forgiato offroad wheels
intro makes offfroad wheels?
Oswaldo huerta yes they do
For what you paid, the wheels should be perfect, that being said, the childish invoices they put on the boxes and the clear lack of giving any f*#k’s if your remotely satisfied tells me MHT/FUEL is not a company I would want to support. When I buy wheels, I will make sure they are not affiliated to MHT in any way.
The price was for the huge size of the wheels. Fuels are budget wheels they are garbage cheap wheels. They are not even a real off road wheel. Dont buy garbage and expect quality.
@Chester Feltersnatch exactly.
Great job posting your opinion on that company. I was shocked to see the juvenile writing on the boxes!! Sending them back with plastic wrapping ripped was half-a** as well. Keep up the good work.
Not to mention if the finishing process is that bad, can you trust the build quality? Next thing you know you will have a rim fall apart driving 80mph on the highway.
That suxx!!!! Know matter how much time your build would be pushed back, FUEL doesn’t deserve to be on your ride after this mess
Customer service will never get better if the consumer just deals with the issue. $100 rim or $1000 rim it better be perfect. I work my ass of for the things I buy and they better be flawless. If I wanted half assed powder coat I buy a harbor freight powder coater and a craigslist oven.
In the course of 2 years we had 2 fuel wheels crack in the center of spokes. Fuel wouldn’t replace the first one, so paid full price for a new one. Then 6 months later another one cracked. We had to find a wheel shop to raise hell and got the second one replaced after about a month long ordeal. This set was on a new F350 platinum, all highway use.
I feel fuel is more of a high output company with medium quality while companies like specialty forged have low output with high quality because they actually inspect wheels and care about their customers because they are enthusiast just like their consumers
My powder coated FF29s came in condition that made yours look perfect. Nick marks all over the lips, bubbles and pits galore... I sent them back a total of 4 times before they told me "these wheels conform to our standards and we have had more then one people look at them they are perfect and there is nothing we can do for you" they fought my CC claim when I filed one with Amex and shipped the wheels back to me and made me eat almost 8k. It cost me another 2.8k to get them stripped and redone right. Fuel scammed the shit out of me. They forced me to accept the wheels and fought the claim and i didn't accept the shipping order and they also rebilled shipping back to them, back to me, back to then and back to me .. I posted it all over Facebook with high res shots of the wheels and 10 days later got a cease and desist letter to remove the pictures and post.
everyone message fuel wheels and let them know to fix this problem.
Looks like a 2002-2006 body style with a 2010 bed lol
Your Mums HITACHI I know this comment is kinda old but.... 22:51
Those wheels are fuuuuuuuuucked.
Sad to see that that is Fuels attitude about their craftsmanship. I was considering getting some Fuel Forged for my 2018 Silverado 2500HD but after seeing this I think I'm going to go a different route.
Tony Carr might as well, I like American force. Even though dem forces are more expensive than usual, they are much better quality and have cool styles (In my opinion)
I've had the best luck working with SOTA Offroad for wheels. They are veteran owned/operated and go above and beyond to ensure their customers are not only satisfied but happy.
Usually when people are pissed they don’t give the fair and respectable ... this was well informed and completely to the point ... nice won’t be going fuel for the 6.0
I completely understand your frustration. I have a 2011 Challenger show car and a few aftermarket items companies sell that are supposed to be bolt on, dont meet the quality and finish of even the OEM parts. I bought some one off Centerline wheels and as you know the wheels are two pc and welded together. They welded the wheels and didnt protect the polished areas from weld splatter. CL even ignored my offset instructions and welded the rear wheels with the wrong offset. I called them and told them the problem, their first comment was "Not our problem, thats what you asked for" Well eventually they took them back and remade the rear wheels. They discounted each front wheel so I can take them some where to have the buck shot removed and re-polished. 3 months to wait for the original wheels, and another month of waiting on the rears to be remade for the correct offset. I asked for their weld procedure for welding the wheels and these guys have absolutely NO Quality Control in that company. Little did they know I am a welding inspector and QC guy for a company. Props out to Lone Star Mopar Fest EDIT: I have a 2017 F250 and will not be upgrading to FUEL wheels after your issue.
The fact that I can watch a whole 24 minutes of your videos is the SHIT! Even if its trucks or construction. It's all just AWESOME! Thanks for the vid bro keep #wokringforit!
Thanks for sticking it out to the end!
I definitely would have gone with specialty forged. I couldn't be happier with the way my set turned out.
I bought a set of cheap ATX wheels and I go off roading all the time, after two years they still look brand new
You can't really expect microscopic perfection from a company who makes their profit off of mass production.
Fuel will never get my hard earned 💰 after watching this . Wish you luck on getting past this
Sounds like you didnt want to own up for messing the wheels up yourselves. Then tries to get the manufacturer to bail you out
I’ve always thought highly of Fuel. Now after seeing some other people post vids and pics of how they aren’t fully done or polished, I’m not sure I want my order now😢 I guess you truly have to see everything in person right then and there.
Give American Force a call, they have blank already cut wheels that are ready to be drilled and finished. They could get you a set of wheels powdered drilled and sent out in just a couple of weeks.
DMAXRYNO This speaks volumes about your character. I can relate, I am currently in a very similar situation with american force wheels that were just machined for me, and fully polished, wheels were then sent to one of the largest distributors in america for tires to be mounted and balanced. The Tire mounter got lube all over the wheels, and instead of cleaning the splooge off before the packaged them up, they left the tire goo all over the wheels and they shipped them out to me like that. So now I have to have my brand new wheels repolished due to the tire slime etching into the polish. this would of never happened if C/O had a decent QC before shipping out the wheels. C/O has sent me a message saying they will offer assistance to get the wheels repolished, but I am still frustrated.
I have a set of Fuel wheels on my Dually and the black powder coating is WAY to thin. Scratches all over them in months time. Poor quality and won’t ever use them again as well!
I watched this video in past when it helped to steer me away from Fuel right when I was about to make my wheel purchase. So glad that I did. It's sad that Fuel has such low regard for their customers and didn't want to make it right. If your going to be an industry leader - you have to handle every situation in the right manner, else you start to lose credibility.
I couldn’t agree more. I’m sure these oversized and completely custom rims cost a lot of money, but I believe any good company should treat any customer with the same respect no matter if you’re spending 1000$ or 10,000. With that being said there’s no reason especially with the money you’re spending that they cannot work with you and supply the premium service that should have come with the premium price.
Why would they even send that back to you like that
I've installed easily 2 or 3 dozen sets of Fuel wheels on customer cars without a flaw. Don't take this as Fuel itself being irresponsible, take it as the employee that did these wheels was a slacker.
I was considering some fuel wheels. Thanks for this video. What really made the difference for me were those shipping labels. I would never have something that unprofessional and disrespectful on a customer facing product.
Pisses me off when people think once they've taken your money that is it. Unless you are 100% happy with the product or service bought, the money is 0% rightfully theirs.
I ordered Fuel Contras 2 days ago. Was on the fence about the look so kept searching. Just found this video in time to cancel. Cost me a few hundred to change the order, but I tow a LOT and couldn't take driving on those after seeing this video and the comments.
I respect you being respectful about the situation and being grown up. I work in sales/customer service and you’re absolutely correct, shit happens, it’s all about how the problems are solved that makes or breaks a company. Paying $5000+ for truck accessories in a market that is very competitive, and filled with OTHER great companies, you should expect perfection, or exceptional customer service when there is a problem. I’m not much into heavily modifying my own vehicles but Fuel will never be on my radar given this situation that you are in.
Wanna know what’s really sad? I have moto metals on my truck and people love to bash them for being super common but there’s no paint defects on mine. If I went with more expensive wheels and found issues with them I would absolutely be pissed off
Just watched this. Canceling my fuel order now. Companys who dont fix wrongs are always wrong.
I have also had fuel wheels. mine were okay but many have seen very early pitting and just poor finish all around. i really recommend cali offroad wheels!
Been going back and forth on witch fuel forged wheel I want with my local wheel company I just called them and let them know I will be definitely going with American forces instead!!!
People can say you're being too picky all they want. To drop money for custom wheels. Wait for the turn around and still be fucked up thats pretty shitty to be dealing with that..
Every person who sees this is another lost customer. They earned it.
I was considering fuel wheels until this video and the comment section where people have outlined that this is a common problem with fuel and their customer service. Never will I spend one red cent on their products. What a cluster f@-k
Yes he's being picky if these were normal cheap wheels but these are quality expensive wheels that are going on a show truck. If any of you payed that much and went into that much detail work on your vehicle then you would expect everything to come perfect
Honestly it’s so sad to see that when companies get big they forget to care about the little guys that help start their company
Fuel needs to get there shit together! I wouldn’t run those on my truck, there’s so many imperfections in the powder coat it’s ridiculous!
I’m rolling on Forces, but no company is perfect. We ran into a problem with the spare. They ended up paying for the powder coating to make it right.
No ones got time to be quality control. Making it right would be paying you for your time. Nothings free..
Thanks for making this video. I won't get fuel wheels anymore. Huge headache
Besides the imperfections, they are beautiful! As I am in the market for a set of new wheels, I will not buy fuel!
I bet if they knew 168,000 potential customers were gonna see the little "love letters" they left you on the box's they would prob have thought twice about writing them...Lol! I'm a journeyman electrician by trade. Where I'm from here in Ohio we call plumbers "turd herders". Lol!
Do not do it!! Don’t rush it! You will regret it in a month after the build is finished! Send them bank and start over. Take them time build it like you want it.
Shoulda ordered forces, they quoted me 8 weeks for my 24x14 gamma sf8s and I got them 3 weeks early and there were little imperfections that I let them know about, they took them back and got them fixed perfect, really professional company
I had 4 fuel rims fail. Fractures had a wheel break off driving my ram 1500 and fuel wouldn’t even speak to me. Period. I had an entire wheel failure while moving in my truck. The rim snapped and the wheel rolled into intersection and my broken fuel rim center on ground and wheel 50 yards up the street. All 4 rims failed with fractures and had to buy rock star rims because fuel wouldn’t even speak to me.
Came across this video while looking at some fuel wheels, decided to go a different route now. The notes left on the packages is what did it for me. Very unprofessional. And they were definitely not stripped and resprayed.
Sorry to hear, mine came in absolutely perfect and quick, has been a great company to deal with.
The bumps are caused by the powder coat gun being too close to the metal, and shocked the wheel. They just need to step back.
they dont care cause they sell so many wheels that are not custom but that is just bad from a company so big
Idk how i feel about the video, yeah they were unprofessional but...1...it’s a truck. 2...they will stay perfect for like a week before a rock gets knocked up and does the same amount of damage or more.
Sorry to hear about the bad luck man that sucks! You should have got your money back and went with someone else! Has to be perfect you work hard for everything man!!
I just canceled mine too bro. Thanks for the video. When you pay alot of money for one of the world's best wheels customer service should be #1. I'm buying a better wheel now. Good luck on your build!
I feel your pain. I have a 3500 Denali Dually. I also have a Bulletproof suspension kit. I purchased Fuel Lethals for my Dually. Current set is 22x12’s in the front. I ordered 22x14’s almost 4 months ago and still haven’t gotten them. 4 months for 2 Wheels! Crazy! Love the videos!!🤙🏻🤙🏻🤙🏻
A buddy of mine owns a tire shop and I showed up one day to look at Rims for my RAM. The fuel stuck out to be as the best looking and I asked him to get me some prices. He asked if I was crazy.. He said he's had nothing but issues with Fuel, even some having the lug holes not lining up. I've never had personal issues with them though like you have..
Get them painted instead of powder coated . powder coating is never 100% immaculate always something wrong in the finish its a 8/10 chance that there is something wrong anyways. having them painted is 10x better imo because the finish is 9/10 better than powder coating
Man that's got to be super aggrevating. You put so much time and energy into this build you should get exactly what you want!
i a truck driver i pick up many skids of FUEL wheels from MHT almost everyday those wheels are made in china....just saying.
years ago i ordered wheels from discount tire direct 1 had a blemish they sent me a new wheel and a return shipping label no questions asked.
It happens. With so much demand there’s always going to be flaws in wheels. I bought a set of hellcat replicas from OE for my Charger and only one wheel had a blemish. Maybe it was Fedex throwing my wheels carelessly or it was them who knows.
I believe they were stripped. With translucent colors like that if they would’ve sprayed another coat over top than it would be much darker. I believe the bubbles are due to them not cleaning the surface well after stripping and the pits are due to outgassing. I’ve been a powder coating hobbiest for more than 2 years plus I powder coated professionally for almost a year
I agree, I powder coat for a living and they were definitely stripped and redone. If they were shot over they would be way darker as 2 coats would darken the color drastically. Unfortunately they came out with defects this time instead of light spots, probably from moisture in the powder or some oils or imperfections in the aluminum that outgassed. The thing is good luck finding some local guys to do any better than they were done by Fuel, he should of just rocked them the way they were.
@@marcusfernandez2252 I also powder coat professionally and have been since 2007. There are a few defects but other than that, the translucent coat looked great. At least on camera. I didn't see any picture framing or color fade. I agree with you that local powder coasters may not be able to make the wheels look better than Fuel. I still struggle with candy coats sometimes, in regards to uniformity after all these years. Now, if that is an illusion color, it's a different story.
No fuel wheels for me bro. Thanks for the feedback. Think your doing good with the situation. And I know a shop here does $75 a wheel to powder coat. Not near Cali but I'm sure you can find a good place to redo them somewhere. Going to be a badass build bro.
The Silverado you mentioned is a 03-07 with a 14-18 bed on it.
You still not gonna tell us what happened to the old truck?
Powerstroke 6.7 been wondering the same thing for months
Powerstroke 6.7 a drunk driver hit him and truck was ruined
sorry to hear this, should have gone with the guys that specialize in forged wheels ( American force or Specialty forged) fuel always has issues with there products.
I would bash fuel wheels in every video intro 😂. “Hey good morning guys, fuck fuel wheels. Let’s get work” 😂
WOW! gald I seen this I will not be buying any FUEL Wheels after all the bad comments.
I think fuel is one of those big companies that just puke out tons of wheels and don't have quality control or an eye for detail, which is a shame. And the fact there basically willing to pay you to go away is fucked up.
Fuel is a budget wheel option why would get forged wheels from a budget wheel company? That is just dumb Fuel is like the company you spend around 1k on a set of wheels that look nice but are cheap and easy to replace not a company you get forged wheels from... so everyone saying how shit fuel is is also dumb they are the BUDGET option of course they are not going to be the best and if you go budget brand but forged wow that is just... It's like having a five star chef make you a bigmac in the end it's still just a bigmac if you want five star products you pay and go to five star places not budget brands that have some expensive stuff.
my e34 M5 rims (245x19 front, 275x18 back), are worth an easy 2500$ USD per wheel, and have 0 flaws whatsoever after 20+ years :D
I have fuel gripper a/t's 325/50r22, 1 of the 4 tires they sent me was out of round meaning the tire is literally an oval shape, they didnt even cover it under warranty. ill never buy a fuel product again.
I can't believe fuel did this to you...
To charge so much for their top tiered wheels and then not to fix flaws in the paint or construction in general...
They should have made sure the wheels were immaculate, no questions...
That's honestly a shame..companies have no integrity these days.
I was planning on ordering fuels and after this I will not be. That is ridiculous customer service on their part.
I got my chrome 20x14 hostages in 8 weeks. I wasnt building a show truck and they had some very minor blemishes but I'm with you, if they charge that much overhead, they should meet certain quality requirements. I wish I had gone with specialty forged or Forces.
love the videos man i 100% agree with you on learning out in the field. i dropped out of college when i realized it was a waste of money and would rather be out learning a trade and working with my hands. i am 18 and doing commercial HVAC and making more money than majority of the kids my age and have zero regrets on my decision.
I'm not sure which is worse, the fact that they actually put those notes on the boxes, or that the notes were in comic sans.....
a badass build deserves badass perfect wheels