How woman got HUNDREDS back for unused COVID-era benefits with help from NBC 5 Responds

After a suburban woman’s job went remote because of the COVID-19 pandemic, she struggled to get a refund for her pre-paid commute.
NBC 5 Responds PJ Randhawa took on the case and helped her get hundreds of dollars back.

[@JamieKennedi]

They can take money but they be damn to give it back

[@user-iq3th6ff6q]

What about the interest they earned on her money?

[@jamihou]

That particular part

[@ralfie8801]

Let that 75 cents go, she’s lucky to get back all that she did.

[@Hailey-3]

Congratulations on your refund 💐💐💐.

[@tanyadelaney8455]

How many people didn't get this money back? That's exactly why they reacted so fast. When they were contacted by a news outlet. 🤣 They got scared. That they may have to pay a whole lot of people back. 🤣🤣🤣

[@drummajor101]

Dolton? Don't let Tiffany Henyard see this

[@charliej766]

Wait, so her dependents could get her refund if she was dead but she couldn’t receive her refund bc she’s alive?!?!?
Did I get that right?

[@susanrand512]

Yes you did😊😅

[@mother_of_doxies]

Benefits? She got hundreds of HER OWN dollars back. Benefits are given away, this woman earned the money and decided to take advantage of a program offered to her and everyone else who WORKS in the area.

[@HLJlovejoy]

Congratulations! But really local government? We have to get the news station involved. Make it make sense. Wasting time and tax payers money.

[@OrangeArdmore]

This is one of those situations where I would NEVER think a refund would be fought. I am sure the CTA is happy their legal dept. put that language in their policy otherwise they would have to refund half of Chicago during COVID!

[@vedales8670]

BEAUTIFUL! We need more programs like this.

[@preciousowusu7743]

I can expect this from CTA.

[@caramelking-zf8wu]

Good Job ?!! 💸

[@ashestoashes6902]

Well done NBC👍

[@UpUpDnDnLtRtLtRtBAStart]

$400? Sighs

[@craftmom5302]

I would say ventra needs to re-evaluate there.
Return policy as it seems to be.
Stupid.

[@WorldViralDaily]

I need help getting my 1st and 2nd stimulus checks

[@kymCPT]

Bravo 👏🏽

[@Itsmiimiibaby]

Do I have to live in Chicago to report a story?

[@BiggWhitt]

Congratulations 🎊💜💜

[@haggai3.477]

*CIVILITER MORTUUS*

[@byunniq9060]

CTA enough said

[@silvia.4442]

😮

[@Mrsquick]

Obviously, you do, you responded. 😒

[@batmanbatgirl8341]

Haaaaaaa such a 🙈

[@godbody3959]

i need my shit!!

[@ThuyPham-ip7mz]

They ket rhem go evertimd they geg cUgutv o ver 50 times ik so fed u o o csnf used ghdonsy also torutire and avide all my lifw not life my parebf gerribg can you geg inwstige for kd nit fIr

[@gokarengo]

What?

[@blizz730ny]

Fraud

[@royalblood9381]

477.50 lol 😂😂

[@Mrsquick]

😂😂😂 It's her money. You're laughing now. It could be you. 😒

[@kymCPT]

@@Mrsquickit’s always ONE! 😵‍💫

[@Mrsquick]

@kymCPT exactly! If it was my money, I would want it back also. Idk what's wrong with people. 😔

[@arthurtomczak8474]

You loose .

[@user-oc8kz1zj4m]

Who cares

[@cooky_2076]

People who have the same issue.

[@sarahsimpkins1311]

Oh shut up

[@chard60971]

🤡

[@Darci3333]

If it was your money you would....

[@gokarengo]

If you don't care, leave without commenting

[@tyriciankelly9185]

NICE WORK🦾