On Call Tips as a Maintenance Technician
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- Опубліковано 6 вер 2024
- Tips for going on call as a maintenance technician who works in property management.
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#propertymanagement #maintenancetechnician #multifamilyhousing #apartmentmaintenance #handyman #Tallahassee
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If you'd like to support the channel, you can do so by shopping for tools or whatever you need on AMAZON at no extra cost to you through this link,
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This page contains affiliate links, which means that if you click on the link and make a purchase, I’ll receive a small commission at no extra cost to you. Lex Vance is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon .com
Lunch break
Bank money 💸 💶 💴 💵 💳 💷 💰 💸 💶 💴 💵 💳 💷 💰 💸 💶 💴 💵 💳 💷 💰 💸 💶 💴 💵 💳 💷 💰 💸 💶
“ a grown man couldn’t do grown man things”
Hit the nail right on the head
I'm all for providing good service and helping. But there's some things a healthy grown man should do for his family and calling another grown man to do it for him isn't the answer. Just my opinion of course. Thank you so much for watching Ricardo!
@@LexVance your just keeping it real bro! That’s why I watch your show.
I wear my dirt maintenance shirt 💪🏼
@@LexVance i did on call for the air force housing before. You'd be amazed how many grown men in the military cant reset a smoke detector, change a battery, unclog a toilet or sink, etcetera... its embarrassing
@@LexVance ///e
Great videos Lance. After 60 days on call with no lead on staff( he quit outta nowhere) and after 2 years in the apt maintenance trade. I quit and went into maintenance as a contractor and haven’t looked back. Doubled my Money make my own schedule and don’t have to do the stuff I don’t want to do. Be safe out there.
Awesome Breezy! Thank you so much for watching!
LLC?
Im a maintenance supervisor and on call 24/7 365. I only have 72 units at my property and i live 15 mins away. We get 1 hour of (drive time) per call plus however long it takes to fix the problem. My company has 2 other properties within a hour and a half away and for vacation or time off, we all help each other out. I still get the call and will try to talk the resident through fixing it b4 i send the call to other guy
Right on Reaper! Thank you so much for watching!
Love the videos Lex! At the property I'm currently over, I am on call 24/7, but we only have 72 units, so it's not too terrible. I still hate hearing that maintence phone ring though!!
Yep, the ringer will give me flash backs. 😆 Thank you so much for watching Aeryk!
Dude you make me feel so much better every time I’m on call the anxiety is there but I like the tip embrace the suck I’ll say that when I’m on call from now on
Right on Devin! You're not alone. It's hard getting to sleep for me sometimes. 😆 Thank you so much for watching!
I'm on call this week. Yes it does suck, but that's the way it goes. Keep the videos coming
Yep! Just embrace it with a professional attitude and a smile. That's about all we can do. It isn't going anywhere. Thank you so much for watching Kevin!
I recently got put into the role of a floating maintenance tech and there is no on call as a floating tech. I've been doing apartment maintenance for 9 years and this is the first time I feel like I really enjoy my job. It's like a huge burden has been lifted off me and I can just enjoy the actual work and fixing things.
That would be my dream job. I hope to do that some day. 🤞 Thank you so much for watching Brennin!
That anxiety never goes away. Whether it's in the beginning of summer or the beginning of winter. Just suk it up buttercup nd embrace the suck Lol I love it 🤗
Yep! Professional with a smile on my face while I embrace the suck. 🤣 Thank you so much for watching Anthony!
So true. Being on call is definitely the worst thing about being in the apartment maintenance industry. I've been doing this for 11 years now and have been on call every other week for all of them. It takes over your life and makes it very stressful because you never know when you will get the call.
Yep! We put our lives on hold. It's a stressful week. Especially when you have a family with their own lives and schedules. Thank you so much for watching nas!
@@LexVance I do have another question for you. Does your company offer full rent credit? Do you Know what the normal rent credit is in the industry?
I’m on call once a month and this week been the worst in my 7 years doing this 😩😩
Yikes! I hope everything works out for you Elmer! 🤞
The golf cart drift though😂
I did that in one take, too! 🤣 Thank you so much for watching Fernando!
Eff yeah I've been doing apartment maintenance for 6 years now and I highly relate to your videos 😁
I’m on call 24/7 and have 200 units, I get at least 3 to 10 calls every week, mostly on the weekends. We’re supposed to have 3 maintenance Technicians at all times but they all quit, total of 11 within a year. I just wish I had one more guys to help me out and stay
Yikes. I don't know how you do it. Hang in there Cody! I hope it turns around for you soon. 🤞
OMG. I'm dying. I love these videos! "What's goin on skid"!
Thank you so much for watching DJ!
@@LexVance I like to try to fix things myself, if I can!!! I watched "How To Fix A Loose Tub Spout". I am a she, always wanting to learn stuff, by the way. I just had plumbing repiped and the goobs left the tub spout and shower spout a little wiggly. I had to fire them for numerous reasons.
I’ve been on call every other week for the past year and a half and it sucks. I started applying for jobs and found a hvac job that has no on call. I got tired of having to get up in the middle of the night to unclog someone’s toilet or something dumb like that.
Right on, way to go Payton! Unless you like it, that's not cool. I'm glad you're moving on. It's time to weed these bad apples out of the business. Thank you so much for watching!
I see you brought back the old intro love it. I play guitar as well but I never could learn how to solo. I’m just a play chords and sing kinda guy. Keep on rockin lex 🤘🏻🤘🏻🤘🏻🤘🏻
Right on David! Thank you so much for watching!
Did you ever think about doing side jobs you have a lot of skills?
@@johnsutter1497 I am thinking about it. The problem is that I work until 6:00 pm. It's kind of late to start doing my side jobs. And the weekends are the family. I'm working out logistics right now.
We have about 100 units and I'm on call 24/7, I work in maintenance at a resort and I love it
Right on! Thank you so much for watching Jonathan!
I have almost 700 units with 5 maintenance. It's crazy during the winter times with on call
The property I do oncalls at only do on call once a night per maintenance unless you fall on a friday you have all weekend till monday. It feels nice. But we get paid 75 per hr while on-call
That's awesome! Thank you so much for watching!
Hey Skid, it’s been 25 days since my last day off. Tomorrow’s move in day. Turn 2021 has been a Beast. My first day off will most likely be next Saturday, August 28th. I’ll try to post a video of the 800+ ppl moving in in 1 day. We have 350 units, 1300 bed spaces. . We’ll be at 100% capacity for the first time ever. Last year we were at about 85%. We’re making bets on how many work orders we’ll have. My number is 675 (last year was over 500)
Don’t you miss those student housing days…
Lates…!!!
Wow! 😆 Student housing isn't for the weak. Can't wait to see move in day. Thank you so much for watching Chewy!
Absolutely right man. If I was in Florida I'd gladly come work for whoever you're with . I've pulled 90 hours a week every week for months . 1 man machine but it drains you
Thank you so much for watching Backwoods!
Lowering OnCall stress depends on what the techs are stressed about. Where I am at, a major stress inducer was the amount of techs OnCall. A larger pool means more time in between, but usually a more hectic week.
Thank you so much for watching bulk!
You should get into single family maintenance, much more challenging and you get company vehicles and tools
Ill look into that. Thank you Bubba!
That's what I thought so I went to work with single family housing property management that has 1500 plus houses spread around 4 counties and on call rotation is once every 5 weeks but when the calls stared coming in sometimes 2 or 3 in a span of 10 mins and they are 30 to 40 miles from each other, you will be going back to apartment with your tail between your legs!
You also need to have an idea of how other properties are setup and their shops. Especially when you cover multiple properties. I understand skid on the family miss outs. Do minimum of 1hr time charge plus mileage even if the resident cancels the call when you’re enroute. Stay safe skid
Thank you so much for watching Braxton!
On call it's a love it hate it problem. If the company pays overtime rates to employees and a bonus of some kind when on call it's not to bad, but would not do on call for regular pay. Just my thoughts.
Amen to that! Making it worth while money wise and once every 2 months or so is doable. That's why I still do it. Thank you so much for watching Brothers HVAC!
Up here in Ann Arbor Michigan working day 2 of your favorite time of year Lex. Started change over on the students apartments…
Turn season! 🤣 Good luck up there Michael!
Just watched your v-log on the on call, where I work at there are only 2 of us on call right now, every other week I get it, we have 2 more guys in training but man… the suck is getting embraced pretty good here!!😂😂
I’ve been forced to being on call for 3 weeks straight 2x I was in the middle of the second one working on the 3rd week when I was diagnosed with covid and pneumonia. They wonder why I always complain about being forced into the on call rotation.
Yikes! Sorry to hear that Joseph! And they wonder why everyone is leaving the maintenance industry. 😒
Been there man!! I refuse those types of calls!!! Period! Lmao! Every 3 for us on mine. Keep preaching broski!!
Good to hear from you Jayson!
Congrats on 40k Broski!!! Sweet power slide skid😎!!!
Thank you, skid nasty!
i also had that idea
grave yard shift maintenance but they realized that sometimes they had nothing to do lol
😆 Thank you so much for watching War!
I once had a maint manager say that he was always on call 24/7. They had a pipe leak under a sink that was leaking downstairs.The font desk called me (It was my weekend off) because they went down the list till they got someone to answer.Nobody answered including the tech that was on call. Lots of damage to the ceiling downstairs. Didn't even get a thanks for going in.
Yikes. And they wonder why the good techs are leaving the industry and never coming back. 😒 Thank you so much for watching Rick!
I like the On call Guys business idea. I wonder how much a week a company would be willing to pay. Heck even mom and pop land lords with a handful of units.
That's the idea I was pondering. Do you charge by the job or just a flat fee for the service? Let me know if you get it going Joshua! Thank you so much for watching!
Go do maintenance at a hospital Set hours lots of ot I’m sure they have hospital down there with a maintenance staff
Right on. Thank you so much for watching Matt!
What's Up Skid? I am wearing your t-shirt today and still have it on.
👍😆👍 Right on Gary! Good to hear from you, man!
@@LexVance I had my choice and I am honored to wear your shirt as opposed to my own. My shirts have my phone number on them.
On call sucks. What I do is make sure we educate tenants where the shut off valves. I encourage plungers. We been on call 10 times so for a year. I also make sure the turns are always on point.
Very wise! Thank you so much for watching omg!
Just finished my on call week on Monday. Now I have the next 2 days off.
NICE! Thank you so much for watching David!
I got only one call, Sunday night at 11:00 pm for a smoke alarm, lol.
I am on call for the property I am at every 5th week. It's not to bad.
That's a good balance. 👍 Thank you so much for watching Aaron!
I always think why they don’t offer one of the guys
After hours job emergency or no emergency and free rent
That's a great idea. So true!
Yea man, on call does sucks I'm of the opinion that we should get paid at least a hundred just for being on call, I mean that entire week your life revolves around work and the phone, waiting for that dreaded call. And I'm on call every three weeks!
I agree well said Chris! Thank you so much for watching!
Whats up with complexes only wanting to pay from once you're on site to when you leave. No travel time, no guaranteed minimum, no policing of non emergencies. On call every other week because maintenance supervisor doesn't do on call.
Yea that's not good. The company I'm with has a great on call. Our time starts as soon as the phone rings until we get home. We get a 2 hour minimum even if the job took 15 minutes. Also, we get $100 for being on call. And, I'm only on call 6 times a year. I won't go back to the way it was in my early years. Thank you so much for watching Crypto!
I’m currently switching properties & I’ve never been on call. The new property I would have to be on call every 6 weeks. Is it worth it?
It depends on the age of the property and the residents. Properties between 3 and 10 years old do pretty well. New construction and older properties are a nightmare for after hours on call issues. Throw in some wild and crazy residents and you'll have a major headache on your hands. So in a nutshell, it all depends on property age and how crazy the residents are.
Been on call since March
Yikes. They need to get you some help. Unless you like it. If you like it then keep on keeping on. 👍 Thank you so much for watching Ringmaster!
Hey Lex, do they at least give you a company car when your on call, or do you have to use your personal car and gas also the wear and tear on your personal car?? Thanks
We have to use our personal car. We get a minimum of 2 hours for every call. Even if the job takes 10 minutes we get 2 hours. So, that helps. That makes up for the gas or wear and tear. Thank you so much for watching Joey!
is it any better working for a commercial property?
I've never worked in commercial. I hear it's less drama and no on call though. Thank you so much for watching Anthony!
i was on call 6 years straight....i got used to it but it is a pain in the ass.
Whoa, 6 years! You are an on call BEAST! 🤣 Always good to hear from you working shlub!
@@LexVance the only good thing about that is you can train your tenants on certain things so EVERYTHING is not an emergency...they know its only you and wont call for ridiculous things..that is the hope.
Hey lex I hate to ask a question on a comment but I’m desperate lol. What brand of caulk do you use for caulking a tub I’ve been doing this for 15 years and I’ve alwa used kwikseal but lately it’s been horrible about a month later I get calls saying it’s peeling. These are for multiple apartments so I’ve reaching out to find something that may be better. My process is removed the caulk 24 hours to dry then caulk the 24-36 hours to cure . It’s drives the residents crazy but that’s the solution I know works , any suggestions and tips thanks 🙏🏽
Oh no, I use Kwikseal too! 😆 I use the squeeze tubes with antibacterial/mold stuff in it. I haven't had any issues with it. 🤞 Maybe a bad batch came your way.
@@LexVance yeah use the same thing lol I’m going to order a new batch from a different supplier maybe that will do the trick
I'm on call 24/7 I am a younger maintenance guy, 23 years old.
The money is good so screw it right ?
Right on. I didn't mind on call when I was 23. I liked the extra cash and it kept me out of trouble.
👍😆👍 Thank you so much for watching Miguel!
Hey lex I may have a job opportunity at an apartment complex opening up. I was wondering at your past properties, did you ever have maintenance on 2nd or 3rd shift or just 1st shift? Cause the application says nights but I thought maintenance was always 1st shift. Thanks brotha!
No, every property I've worked only had a day shift. And, a guy from the day shift would be on call after hours. That would be nice though! Thank you so much for watching Ryan!
I was at a property that had a night Tech. Didn't last long but we had one.
Monarch properties does the on call no pay 💰 and year round on call
Right on. I know a Angel Davila who is the trainer there for Monarch. They asked me to move to Colorado and be a trainer up there. No way am I trading a Florida winter for a Colorado winter, though. 😆 Thank you so much for watching Zues!
@@LexVance yeah snow gets boring after the first time shoveling sidewalks and stairs for free no pay but still have to go or turn your keys in , looking for a good company but all the good ones there maintenace stay , just monarch properties is the only company that has openings
how is that legal?
@@durmonkee yeah i don’t think it is
man what i would give to do once every 2 months im on call every third week for 2 property's
It's nice I have to admit. I don't think I will ever go back to anything less. Thank you so much for watching d3ranged!
No joke i quit after my first weekend on call. I loved the job up until i was done with my training and i got added to the rotation. Good luck to all the future techs.
Yep, that's what a lot of great techs are saying. They love the job but the on call is a big NO for them. Thank you so much for watching Robert!
@@LexVance Hey lex thanks for the reply. To add more context, i came from an installer position at a small residential HVAC company. I came over to service because it paid more. My first weekend on call just happened to coincide with my 3 year old daughter's bday party. I got called out at 12:00 p.m Saturday and didn't get home til 9 p.m. On Monday i went straight to my boss and told him im not going to waste his time and that the job is not for me.
One of my buddies quit, same timing. It's bullshit.
About to do that. First time on call this weekend
What’s the policy where your at? Been doing on call for 15yrs and the standard has always been(for anywhere I’ve worked).to arrive within 2hrs of the call. Could you have waited till the game was over? .
I probably could have waited. However, due to it being 8:00 at night and having 900 units that we're on call for, I like to get it done so I don't get backed up. Also, I have to help get kids fed and ready for bed. It was a lot easier when I didn't have a family. Thank you so much for watching Craig!
@@LexVance I hear ya. I can relate. There’s that “ I’ll just go do it and get it over with” feeling that comes right after you get a call🤣
Is the chlorine shortage affecting y’all? It’s pretty bad in Texas.
YES! I'm scrounging for chlorine every week. The pool places won't let you buy more than one bucket at a time. 🙄 Thank you so much for watching Dakota!
@@LexVance yes! It really sucks man. Thanks for replying and love your content man. U seem to be a great guy and do wonderful work. 👏🏻 God bless you!
Hell yea brother
Thank you so much for watching Preston!
its bad at all ages. What young man in his 20s wants to sit around every night, sober, staring at his phone waiting for a stupid call?
So true! 😆 Thank you so much for watching Tyler!
I told my boss only call me if there is a fire or a flood, NOTHING ELSE !!!!
Amen! 👍🤣👍 Thank you so much for watching Iron Man!
Fire flood or blood is our motto for on call
What about company who does not pay the guys overtime for coming out on call
That's wrong. I wouldn't work for a company like that.
Lex Vance that’s what companies do up here in GA
@@waterhill623 Yikes!
that is BS anything over 40 is overtime...i did 18 years in apartments and now im in the the hotel maintenance...so much easier..i might get a call 2-3 times a year and only when the hotel is fully booked and we cant move a guest to another room....a ptac unit breaks down or something like that..when i do come its a 4 hour minimum....anyone getting tired of apartments try hotels ..make sure you have basic HVAC skills though first.
@@workingshlub8861 What company do you work for?
👊😎🛠🛠🛠🛠
Thank you so much for watching Jose!
HOWBOUT A GUUUUITAR LESSON
Right on Deniz! 🎸I have a playlist on my channel with guitar videos. Here's a link to one:
ua-cam.com/video/_tFwwqyHsdM/v-deo.html
Embrace the suck - usmc saying... man your right. My first apt maint job was 24/7 on call. Fuckin sucked. And your right brother should be illegal and I hope they fail!
Thank you for your service Ben! Always good to hear from you, broseph.
👍
Thank you so much for watching Waylon!
👍👍👍
Thank you so much for watching Randy!
Personally I don’t mind on call, I usually even take other guys on call if there is a chance. A way to make money and some memories lol.
You're awesome Eimantas! Thank you so much for watching!
On Call ATM 😂
👍😆👍 Thank you so much for watching gotD!
@@LexVance hey I never responded back to your email 📨 few months back. But ya Florida is in my view soon!
Embrace the suck lmfao
👍😆👍 Thank you so much for watching Fatz!