Inandon V5 PRO Troubleshooting + Factory Reset Instructions

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  • Опубліковано 5 вер 2024
  • This guide is for V5 Pro based systems.
    If you're having reboot issues, song missing issues, crashing, UA-cam not working, etc..... try our step by step guide !
    YOU WILL NEED A USB MOUSE AFTER FACTORY RESETTING!! YOUR TOUCHSCREEN WILL NOT WORK.
    Song Scanning (Fixes most issues)
    Select Service - Settings - System Maintenance - Song Scan
    Factory Reset (Last Resort)
    1) Service - Settings - System Maintenance - Other Settings - Factory Reset
    2) Plug in USB mouse
    3) Change language back to english in Service
    Touchscreen fix
    4) Settings - System Maintenance - Other Settings - Setup System
    5) Change touchscreen band rate to 9600
    6) Update to latest firmware using our other guides
    All Firmwares here: Make sure you check your serial number!!! Using the wrong number will result in a bricked system.
    drive.google.c...
    Like and Subscribe!!
    BEWARE OF PURCHASING INANDON ON AMAZON and Ebay!
    I have received numerous reports of fake drives, defective systems, and selling 5 year old hardware are new. These sellers are doing everything to slash prices and save money but the one who pays the price is the buyer. There are multiple sellers copying my listing style. Only the direct RPEG Electronics store product is mine and guaranteed with 1 year warranty and full customer support in english and NYC based. I know the low price are tempting but its not worth it get a old or broken machine. Please message me direct if you have any questions or just wanna chat about karaoke!
    Purchase Direct from RPEG Electronics on ebay
    www.ebay.com/i...
    Or Message me directly for a better deal ! RPEGelectronics@gmail.com
    Wechat: Magicray1028
    Text: 646-705-4951

КОМЕНТАРІ • 92

  • @chadwu6816
    @chadwu6816 8 місяців тому +1

    What does “Full net expression” do when it’s On?

  • @florazeng3579
    @florazeng3579 3 місяці тому

    Someone accidentally deleted youtube from the system but the app is not showing up on the app market. What do I do?

  • @violetglx443
    @violetglx443 10 місяців тому

    Hi Raymond, thanks for the instruction. If you've already downloaded a few song from cloud to local, is the factory reset going to remove all the new songs? Also, each time you turn on the machine it updates the songlist -- are those "new" songlists removed as well? Thanks.

  • @galaxypro7845
    @galaxypro7845 8 місяців тому

    I did a factory reset, got everything back except google and youtube. I'm currently on version: cv96x1_V4.4_2.19. I've tried almost everything and I can't get youtube loaded back on this box. Can you help me?

  • @eddieng3075
    @eddieng3075 8 місяців тому

    HI Ray From beginning my system no any problem at all, but i don't like the recent up grade setting , so I try to reset the system back to factory original setting. After i push the factory reset icon, my karaoke go to completely does't work at all, one rectangle bar appear on the center screen and no any responds with any touch, can you teach me how to fix it, thanks

  • @paulteale6503
    @paulteale6503 10 місяців тому

    How do you connect the mouse? I plugged in usb but it doesn’t show up.

  • @ericlym4611
    @ericlym4611 3 роки тому

    Machine switch on. Unable to proceed. Every button does not respond.

  • @gkknow
    @gkknow 9 місяців тому

    The touch screen is locked. Can’t go to service menu. How can I unlock or re-enable touch screen? It also show message if I push button in the back of touch screen, hit “menu” then “auto” to unlock

  • @goloben2734
    @goloben2734 3 роки тому

    Thank you, Raymond. I will give your suggestions a try. If I understand you correctly, a faulty hard drive could prevent the system from giving out video output signal, right? Just wondering if you would sell a V5 Pro stand alone without the touch screen? And do you ship to Canada? Thanks.

    • @raymonddai
      @raymonddai  3 роки тому

      A faulty drive will prevent boot up, and yes I do sell the 503 desktop unit which is without a touchscreen. And yes we do ship to Canada , just add me on wechat : magicray1028

  • @user-kw6my8rn7y
    @user-kw6my8rn7y 8 місяців тому

    My system wont boot up to the home screen. Just stuck on loading. Any suggestions??

    • @raymonddai
      @raymonddai  8 місяців тому

      You either have a corrupted harddrive or a damaged motherboard . Repair is $400+

  • @englean1756
    @englean1756 Рік тому

    Nice instruction , are u a dealer for inandon ?

  • @selinajustes2184
    @selinajustes2184 7 місяців тому

    Thank you so much

  • @ignatiusli
    @ignatiusli 2 роки тому

    Hi Ray - thank you very much for this on the touchscreen issue! Will give it a try and hopefully it solves my issue after reboot. I have two mics but now only one mic works at any one time - I will have to turn one off for the other to work. Any suggestions on how to resolve this? Thank you!

    • @raymonddai
      @raymonddai  2 роки тому +1

      Both mics are on the same frequency , have to change one

    • @ignatiusli
      @ignatiusli 2 роки тому

      @@raymonddai thank you so much for your reply! They are already on different channel and on different frequency but still it doesn’t work…

  • @dellam000
    @dellam000 6 місяців тому

    Thank you.

  • @spiderboss825
    @spiderboss825 10 місяців тому

    I just lost most of the songs. Anyway to recover them.

  • @sonylean
    @sonylean 5 місяців тому

    Thankful 😅

  • @user-uw7tj5rp4m
    @user-uw7tj5rp4m 8 місяців тому

    Hi Raymond, I just bought this system, but I am not able to make autio work. No sound comes out. Wound you mind to help me with instruction? Appreciated it!

    • @raymonddai
      @raymonddai  8 місяців тому

      Where did u purchase?

  • @Zhou-Fengmin
    @Zhou-Fengmin 9 днів тому

    I forgot my Google ID and password. how to reset ID and password for open youtube for 2021 karaoke system, inandon karaoke player 15.6 inch

    • @raymonddai
      @raymonddai  9 днів тому

      @@Zhou-Fengmin where did you purchase?

  • @marlenehoang
    @marlenehoang 3 роки тому

    thank you so much for this video. i did a system upgrade and the touchscreend didnt work... i was like "fked, its broken now..." thank god for u video!!!

  • @robertstubbs1508
    @robertstubbs1508 3 роки тому

    Raymond I have the KV--V5 pro hooked up to our TV with Bose sound system. Everything works except the Mics ? Kind of useless with no mics any suggestions. Thanks

    • @raymonddai
      @raymonddai  3 роки тому

      You need a mixer , the karaoke doesn’t have an internal mixer built in. Message me on wechat or text if you want a recommendation, 646-705-4951

  • @themusicguy819
    @themusicguy819 2 роки тому

    Great video Raymond! Have ever seen an issue when using the web interface on your phone, the singer list would not change as I go through the categories like TWMen from All. Do you know if a factory reset will help? Thanks

    • @raymonddai
      @raymonddai  2 роки тому

      Where did you purchase ?

    • @themusicguy819
      @themusicguy819 2 роки тому

      @@raymonddai I bought it at a Canadian dealer. Just thought to ask you since you seem pretty knowledgeable about these machines. I'm pretty sure it's nothing hardware but an software issue.

    • @raymonddai
      @raymonddai  2 роки тому

      @@themusicguy819 depending on the model
      You need a firmware update , that issue was fixed a while ago

    • @themusicguy819
      @themusicguy819 2 роки тому

      @@raymonddai I checked the label on the machine and the model says KV-V5 PRO and the serial number starts with 0908, the software version is F99s_V1.6_2.87. I was guessing the firmware is the cause. Thanks for the answer Raymond! I found your link to the firmwares. Thanks for sharing!

  • @jh.2828
    @jh.2828 11 місяців тому

    Scan fail. Then what should I do? Your video show scan success. But mine shows scan fail… so my question is, what’s my next time? I already tried restore factory setting.

    • @raymonddai
      @raymonddai  11 місяців тому

      Where did you purchase? Scan failed means your harddrive is corrupted

  • @peteryien5646
    @peteryien5646 3 роки тому

    You did a wonderful job in this video. I have a question... When I rebooted to factory settings, I lost the UA-cam icon in the tope left corner. How do I bring that back?

    • @raymonddai
      @raymonddai  3 роки тому

      So when you factory reset it went back to the original China firmware , you will need to update it to the international version again. If your serial number starts with 0909 you need to use this firmware to get UA-cam back. I want to emphasize you must have serial 0909 or else it will brick. I’m not responsible for anything that may happen to your system. drive.google.com/file/d/1fFINjTJiNfjEFRG59AinQ15tCnqtJtM1/view?usp=drivesdk

  • @sharonoconnor7099
    @sharonoconnor7099 3 роки тому

    Hi I have a KV503, was working fine then the touch screen failed to turn on one day. I tried the reset button next to the HDMI port as mentioned below but no difference. The power supply is on and powering up the base unit just nothing at the screen. Any ideas please?

    • @raymonddai
      @raymonddai  3 роки тому +1

      Either the vga output isn’t connected, or the touchscreen is off. There’s a little button underneath to turn it on. Or the lower supply for the touchscreen is dead . If the hdmi output to the tv still working?

    • @sharonoconnor7099
      @sharonoconnor7099 3 роки тому

      @@raymonddai I connected the HDMI output to a Television and there is what looks like an advertisement but it is all in Chinese. I don't get anything on the touchscreen and I can not find any button to turn it on. There are two small slots on the bottom that look like it might be for a screwdriver to pry the rear plastic cover off? The VGA cable is connected to the box but as you know the cables out of the touchscreen ( 3 cables) came connected with no obvious access in the back.

    • @raymonddai
      @raymonddai  3 роки тому

      @@sharonoconnor7099 sounds like you have a bad motherboard and a bad touchscreen. needs replacement.

  • @user-tx4vp1or2h
    @user-tx4vp1or2h Рік тому

    hi Ray-i am notable to set up my wi-fi, please help.

  • @user-tx4vp1or2h
    @user-tx4vp1or2h Рік тому +2

    Hi Ray- i forgot my password, how do I reset my password?

  • @ericlym4611
    @ericlym4611 3 роки тому

    Reboot half way and power went off..... How to make it right?

  • @hoiyanchim9462
    @hoiyanchim9462 3 роки тому

    Hi Raymond, do you know if there is a function to randomized the song list?

    • @raymonddai
      @raymonddai  3 роки тому

      Unfortunately no there is no randomize function on this system

  • @kc00609
    @kc00609 2 роки тому

    Hi sorry to bother you again, but how come I see “Not found DB.” And I can only access system setup, the Home Screen menu is gone.
    Tks

    • @raymonddai
      @raymonddai  2 роки тому

      Your hardrive is corrupted

    • @kc00609
      @kc00609 2 роки тому

      @@raymonddai ahh I moved it to another room, so is there anything that can be done? Tks again

    • @raymonddai
      @raymonddai  2 роки тому

      @@kc00609 where did you purchase it

  • @kwokwaichan9336
    @kwokwaichan9336 Рік тому

    Hi ,my touchscreen is not responding completely after factory reset ,any ideas pls?

  • @kc00609
    @kc00609 2 роки тому

    Hey I just moved my machine to another room, and now it needs a password input to start up. Anyone have similar problem? Thanks !

  • @AnitaPho
    @AnitaPho 4 роки тому

    Hi Raymond
    I was wondering if you would know why my machine keeps starting up again when I try to go to my favorite and enter the collection number? I had to create a new collection number and readd all my favorites again...this happened a few times already.

    • @raymonddai
      @raymonddai  4 роки тому

      Phoshirley hi Shirley thats a known bug with the 4.3.2.4 version of the firmware , you can resolve it by either creating a new collection , or doing a factory reset using this method then upgrading to the latest firmware in my other youtube video. Feel free to message me for details on this

    • @AnitaPho
      @AnitaPho 4 роки тому

      @@raymonddai yes, can you please provide more details. I have upgraded the firmware to 2.5 and it's still the same. Also I don't see the themes app and the favorites still requires me to enter the collection number.

    • @raymonddai
      @raymonddai  4 роки тому

      @@AnitaPho send me a message on wechat, ill explain more clearly

    • @raymonddai
      @raymonddai  4 роки тому

      Phoshirley magicray1028

  • @nellyh7415
    @nellyh7415 2 роки тому

    The original setting password has been changed the new one, which has been forgotten.

    • @raymonddai
      @raymonddai  2 роки тому +1

      You’ll need to do a hard reset by pressing the little button next to the HDMI port while booting up

  • @nellyh7415
    @nellyh7415 2 роки тому

    If I forget the password on the machine, how can I recover or retrieve the password? Thanks

  • @goloben2734
    @goloben2734 3 роки тому

    Hi Raymond, I have an InAndon KV-i5 system. Today, I tried turning it on. The Power light was on, and there was no video signal from both the HDMI and VGA. I tried replacing my HDMI cable to see if that would make a difference, but to no avail. Is my system toasted? Do you have any suggestions that I can try? Is the issue repairable or worth repairing? Thanks, Ben

    • @raymonddai
      @raymonddai  3 роки тому

      i5 is a rebranded V5 Plus system. Is there any signal to your touchscreen at all? are you using the correct 12V 5A power supply? there is a small reset hole next to the HDMI port, you can try holding that down with a pin while powering on and see if it can boot. If not your motherboard might be fried

    • @goloben2734
      @goloben2734 3 роки тому

      Thanks for your prompt response. The power adaptor output is 12v 2.5A which came with the system. There is no signal to the touch screen either. The system has been working fine up until today. I will try your suggestion. Thanks again.

    • @raymonddai
      @raymonddai  3 роки тому

      @@goloben2734 usually a 2.5a supply is barely enough , you may want to buy a 12v 5a on amazon and test , otherwise your options are to try and replace the drive or replace the whole base unit, the touchscren is probably still fine

    • @remagelosnoc
      @remagelosnoc 2 роки тому

      Having the same issue after 2 months of working fine. No picture on hdmi but audio comes through to tv via hdmi. No video on VGA to touchscreen. Will probably call them for warranty repair. Power supply works and has the right voltage and amp.

  • @larrytam4237
    @larrytam4237 11 місяців тому

    How do I reset settings passwords?

  • @ngocthanhle2133
    @ngocthanhle2133 Рік тому

    Hello, machine can't connect to the wifi

  • @juliomuzio8284
    @juliomuzio8284 3 роки тому

    Under Service there is an icon "Manual" but nothing happens when pressing it

    • @raymonddai
      @raymonddai  3 роки тому

      It’s not in service , on the main screen there’s an icon on the left of the small music video called analog or digital . Press that

    • @raymonddai
      @raymonddai  3 роки тому

      On the right of skip

    • @juliomuzio8284
      @juliomuzio8284 3 роки тому

      @@raymonddai On the right of skip is Replay, nothing like analog/digital

    • @raymonddai
      @raymonddai  3 роки тому

      @@juliomuzio8284 what system are you using Inandon V5 ? It’s right on my video screen. You can add me on WeChat and send me a screen shot . Magicray1028

    • @juliomuzio8284
      @juliomuzio8284 3 роки тому

      @@raymonddai My WeChat didn't work. My machine is the KV-503 Pro. The bottom has Home, Pause, Skip, Guide (that doesn't work), Replay, then the small scree, then Mute, Volume, Playlist and WeChat. I don't see digital/anolog anywhere

  • @ijosephng
    @ijosephng 4 роки тому

    Thanks Raymond ,when and why you need to do that ,if reset does everything back to when you first got the V5 ,and all the songs you add will be gone ?

    • @raymonddai
      @raymonddai  4 роки тому

      Joseph ws Ng resetting will not affect your song library at all , but your favorites and public playlist will be empty . It’ll default play a video about the dangers of drugs , so you’ll have to add some songs to the public playlist

  • @edwintan8507
    @edwintan8507 5 місяців тому

    Does anybody know the password on the setting?

  • @juliomuzio8284
    @juliomuzio8284 3 роки тому

    How I can control the vocals, even on or off

    • @raymonddai
      @raymonddai  3 роки тому

      press the analog / digital button on the bottom left

    • @juliomuzio8284
      @juliomuzio8284 3 роки тому

      @@raymonddai The only analog button i can find is in the upper right corner and is highlighted. Notghing happens when pressed

  • @claretsang6020
    @claretsang6020 3 роки тому

    how can i get the wechat app to choose songs

    • @raymonddai
      @raymonddai  3 роки тому

      theres no app , set it to web mode and scan the QR with your phones camera

  • @claretsang6020
    @claretsang6020 3 роки тому

    screen could
    not turn on