I have had the HF9 for 2 years, and have had battery issues the entire time. Where the Hoover would go from 25 minutes charge when last used to not turning on at all when I next tried to use the Hoover. The way around this was to recharge the battery (fortunately, I have 2 batteries). I did email Hoover customer services about the issue and they were absolutely useless. In the end, they promised to send me out a new battery, but then I got an email telling me that they didn't have any in stock and I never received anything. I certainly wouldn't buy from Hoover again.
Thanks for the video, much appreciated. We bought the HF910 - the one without the mini nozzle. Its a great vac especially on hard floors but with one drawback for us - my wife has a sewing room that's carpeted and the Anti Tangle head doesn't get all the strands of cotton up. We have to revert back to the old "weaker" vac that we kept to finish off that room. I've contacted Hoover to see if they do a "old fashioned" non anti tangle head but they said no. They suggested we buy a mini nozzle so there's one on its way - £41 with postage.
Thankyou Kirsty. Just bought and used your discount code 👍
I have had the HF9 for 2 years, and have had battery issues the entire time. Where the Hoover would go from 25 minutes charge when last used to not turning on at all when I next tried to use the Hoover. The way around this was to recharge the battery (fortunately, I have 2 batteries).
I did email Hoover customer services about the issue and they were absolutely useless. In the end, they promised to send me out a new battery, but then I got an email telling me that they didn't have any in stock and I never received anything.
I certainly wouldn't buy from Hoover again.
Thanks for the video, much appreciated. We bought the HF910 - the one without the mini nozzle. Its a great vac especially on hard floors but with one drawback for us - my wife has a sewing room that's carpeted and the Anti Tangle head doesn't get all the strands of cotton up. We have to revert back to the old "weaker" vac that we kept to finish off that room.
I've contacted Hoover to see if they do a "old fashioned" non anti tangle head but they said no.
They suggested we buy a mini nozzle so there's one on its way - £41 with postage.