No, I wasn’t doing really well. My expensive earbuds decided to stop working. Thanks to your video it works again. So, now I’m doing really really well 😁
THANK YOU. I’ve been screwing around with my earbuds multiple times today. They work for a little then don’t want to connect. The hard reset fixed it and it pairs instantly. THANK YOU.
These buds are a hot mess. The connectivity problems will persist until Bose updates the inherent stability problems. The fix will come in an update, so try that every couple of months. It's really a shame these buds are so cranky, they truly are some of the best sounding on the market.
Holy crap, THANK YOU. I had an issue where my right earbud was connecting but not really. It wasn't making the loud and annoying connect noise the earbuds always make when they first go in your ear, so I knew something was wrong, and it was weirdly dampened. That freaked me out because I had a pair of raycons before this where one day the right earbud inexplicably did the exact same thing and has never worked properly since. Then I followed the instructions of the video and it's all fixed. THANK YOU!
This pair of earbuds drive me nuts. You have to do this once in a while. And it always happens when they are needed the most. So frustrating. Bose, please make a proper app for this, and make it easy to connect please.
Thank you. This is a very useful video. I've tried to reset my earbuds, because the left one stopped working. Every step worked very well up until the point where I tried to reconnect/pair them again. I pressed "connect" in the app and then continued to press the button in the back. But instead of a blinking blue light, I get a blinking white light and the app does not recognize them. Has anyone ever encountered such a problem before? Any tips on how to resolve this?
I am currently experiencing the same issue with my QC Earbuds II. The left earbud stopped working and the charger case does not have the blinking blue light when I press the back button for 30 seconds to reset.
Also got the same problem, except I only have a red light showing on top under the lid. Not blinking, just being red. Can’t even try to pair the headphones, nothing happens when I press the back button. It does flash a little when I hold it for 30 seconds but then it stays red afterwards..
Thanks Bro. You saved me. I went out of range with the left earbud and when I was back, the right earbud was working but the left was not. Again, Thanks bruh.
Awesome, this fixed my problem, the iphone kept disconnecting the QC2 buds but after reset , its been connected from the start :-D happy again .. Thanks much for this video...
Thanks for posting this video it helped me reset my earbuds when i changed phones, i found some documentation from Bose which mentions a different method, but their method didn't work and yours does!
I had the same problem, so tell them to hold if for 30sec and it will not show any colour until it automatically starts blinking white when released, then ask them to press it once again for just a second it will start blinking blue. This is what I did and it worked for me
После двух месяцев использования наушников перестал работать левый. При подключении к телефону определялся только правый наушник, звук из телефона на него не передавался. Сбросил всё до заводских настроек как на видео, всё заработало. Спасибо автору, лайк.
Thank you so much man for leaving this video. I could use my bose again I was trying for mote than an hour I found you and did it twice so now they are working thank you so sooo much God bless you!
Can these buds be used with an existing app from Bose downloaded on my iPhone for the Bose qc i earbuds? I have got and still use the QC i version and now want to use the QC ii on my phone as well. No one at Bose replied to me. Your video is very clear, many thanks for taking the time to make it.
According to the manual, this procedure needs to be executed 3 times in a row for a true factory reset. If you perform it only once, it will only clear the Bluetooth device list. I can confirm that this is correct. I had an issue where the right plug wasn‘t recognized by the case anymore. So it would not turn off when inserted. Only after the factory reset (3 times this procedure) did it work correctly again. The factory reset worked when you get an additional 3 seconds flashing amber light at the end (in this video there is only a white light at the end, so this is *not* a reset, only a device list clearing)
Sure, just google „Bose Quietcomfort Ultra Earbuds Manual“ and you will find the document 885502_OG_QCUE-HEADPHONEIN_en.pdf“ and then on page 64 you will see the instruction for factory reset.
assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/headphones/qcue-headphonein/pdf/885502_OG_QCUE-HEADPHONEIN_en.pdf is the link.
Hello, I have a problem with the brand new Bose QuietComfort Earbuds Headphones Namely, when I try to connect these headphones to the phone via Bluetooth, the headphones connect to the phone without any problems. But there is one problem - there is no voice, no sound at all in the headphones? What could be the reason for the lack of voice? Are the headphones damaged or is there some other problem?
My right earbud is dead. Won't charge (shoes amber charging but won't charge). Right earbjd won't turn on after long charging times. Left earbud will charge to 100%. Issue is that without the right earbud working neither will work. Cleaned charging ports and everything. Charger port also won't reset after holding the button. No blue lights at all. Charger port issue?
These buds are a hot mess. The connectivity problems will persist until Bose updates the inherent stability problems. The fix will come in an update, so try that every couple of months. It's really a shame these buds are so cranky, they truly are some of the best sounding on the market.
I had the same issue with one earphone. Had reset twice fixed this problem. In fact after following all steps the earphones went from 70% charged on left ear and 20% on right ear to 100% charged on left and 80% charged on right. Whatever the software bug is corrected itself so the earphones are charging it’s just the software not detecting the change in %. Follow these steps once or twice and you’ll notice your earphone will charge again.
Great help, thank you so much. These buds are bittersweet... I despise the firmware. Need a hard reset every 2 weeks or so, this is pathetic. BUT... they sound so fantastic, and the noise cancellation is so good, I am forced to keep them. I won't send them back. I understand all earbuds can be problematic. I will live with the problems, but most people won't, so... BOSE, if you are listening, P L E A S E fix the connectivity problems on the QC2's!! They really are a hot mess
Too much talking bro Step 1. Delete from device list in bose music app Step 2. Unpaired from phone Bluetooth Step 3. hold back button for 30 seconds Step 4. pair in bose music app
I hold the button down, the charging light on front turns off, then nothing happens, can't get it to go into pair g mode. I hate this shit. Companies shud make their Bluetooth tech work bfor it's forced on everyone.
No, I wasn’t doing really well. My expensive earbuds decided to stop working. Thanks to your video it works again. So, now I’m doing really really well 😁
Mate, you're being very patient to film this video which goes through the detail steps of hard resetting the earbuds, thanks for the effort!
THANK YOU. I’ve been screwing around with my earbuds multiple times today. They work for a little then don’t want to connect. The hard reset fixed it and it pairs instantly. THANK YOU.
These buds are a hot mess. The connectivity problems will persist until Bose updates the inherent stability problems. The fix will come in an update, so try that every couple of months. It's really a shame these buds are so cranky, they truly are some of the best sounding on the market.
Thank you buddy for the detailed explanation! The left earpiece was not getting connected. Your directions saved the day!!!💯
Holy crap, THANK YOU.
I had an issue where my right earbud was connecting but not really. It wasn't making the loud and annoying connect noise the earbuds always make when they first go in your ear, so I knew something was wrong, and it was weirdly dampened. That freaked me out because I had a pair of raycons before this where one day the right earbud inexplicably did the exact same thing and has never worked properly since.
Then I followed the instructions of the video and it's all fixed. THANK YOU!
This pair of earbuds drive me nuts. You have to do this once in a while. And it always happens when they are needed the most. So frustrating. Bose, please make a proper app for this, and make it easy to connect please.
They are scarily unreliable. I am on my 7th pair.
Thank you. This is a very useful video. I've tried to reset my earbuds, because the left one stopped working. Every step worked very well up until the point where I tried to reconnect/pair them again. I pressed "connect" in the app and then continued to press the button in the back. But instead of a blinking blue light, I get a blinking white light and the app does not recognize them. Has anyone ever encountered such a problem before? Any tips on how to resolve this?
I am currently experiencing the same issue with my QC Earbuds II. The left earbud stopped working and the charger case does not have the blinking blue light when I press the back button for 30 seconds to reset.
Also got the same problem, except I only have a red light showing on top under the lid. Not blinking, just being red. Can’t even try to pair the headphones, nothing happens when I press the back button.
It does flash a little when I hold it for 30 seconds but then it stays red afterwards..
Also have the same problem. Does not blink blue just white. I cannot hard reset basically. Help 😢
Thank you so much! Got my left earbud working again!
Thank you for all your help, it actually worked!!!
Thanks Bro. You saved me.
I went out of range with the left earbud and when I was back, the right earbud was working but the left was not.
Again, Thanks bruh.
One of the BEST help videos I've ever seen. Thank you
you just saved me from punching the sales assistant at Bose
Awesome, this fixed my problem, the iphone kept disconnecting the QC2 buds but after reset , its been connected from the start :-D happy again .. Thanks much for this video...
Thanks for this. Eventually I reset mine. I found I had to hold my earbuds down into case to get process started. May need to clean contacts.
Thank you very much for this. Worked perfectly. Super clear and super helpful.
Thanks for posting this video it helped me reset my earbuds when i changed phones, i found some documentation from Bose which mentions a different method, but their method didn't work and yours does!
This guy saved me from traveling back to where I bought these and 250$.
The charging case does not have the blinking blue light when the back button is being pressed for 30 seconds to reset. Any suggestions?
My friend is having the same issue.
I had the same problem, so tell them to hold if for 30sec and it will not show any colour until it automatically starts blinking white when released, then ask them to press it once again for just a second it will start blinking blue.
This is what I did and it worked for me
Thank you so much, this worked for me when other things didn't, you saved time and that feeling of frustration. Thank you once again
После двух месяцев использования наушников перестал работать левый. При подключении к телефону определялся только правый наушник, звук из телефона на него не передавался. Сбросил всё до заводских настроек как на видео, всё заработало. Спасибо автору, лайк.
Thank you so much man for leaving this video. I could use my bose again I was trying for mote than an hour I found you and did it twice so now they are working thank you so sooo much God bless you!
Just cant believe that IT WOOOOOORRRRRKKKKKS! THANK YOU SO MUCH!!!!
Muchas gracias hermano, I fixed my earbuds thanks to your video 😃🤟🏼😃👍🏻
Mine suddenly only works on right side today, bro you helps a lot🎉
Wow! That really worked.
Thank you thank you thank you.
I liked and subscribed because you helped me so much.
Thank you again.
Thank you-- this worked for me and I am pretty sure I have been to this video before too 😂
Literally doing god's work broo, thank you💯💯
Can these buds be used with an existing app from Bose downloaded on my iPhone for the Bose qc i earbuds?
I have got and still use the QC i version and now want to use the QC ii on my phone as well.
No one at Bose replied to me.
Your video is very clear, many thanks for taking the time to make it.
According to the manual, this procedure needs to be executed 3 times in a row for a true factory reset. If you perform it only once, it will only clear the Bluetooth device list. I can confirm that this is correct. I had an issue where the right plug wasn‘t recognized by the case anymore. So it would not turn off when inserted. Only after the factory reset (3 times this procedure) did it work correctly again.
The factory reset worked when you get an additional 3 seconds flashing amber light at the end (in this video there is only a white light at the end, so this is *not* a reset, only a device list clearing)
Can you provide a link to the manual and this specific point? Thanks!
Sure, just google „Bose Quietcomfort Ultra Earbuds Manual“ and you will find the document 885502_OG_QCUE-HEADPHONEIN_en.pdf“ and then on page 64 you will see the instruction for factory reset.
assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/headphones/qcue-headphonein/pdf/885502_OG_QCUE-HEADPHONEIN_en.pdf is the link.
I can't see that in the manual either, and it didn't work for me.
Sorry you are right, that procedure ist only for the Quiet Comfort Ultra earbuds.
You are literally the best!
THANK YOU . Just got these yesterday and left volume control wasn’t working properly
Worked Life saver thank you😊
It’s worked bro
Thank you 🤩
You are the best !! Thank you
Thanks, that worked
Thanks guy! You help me a lot 😊
I have Bose qc earbuds 2 left side missing we can use right side only
Hi I have a MacBook and iphone. With the MacBook, the earbuds only work on left side and the iphone only right ! Any ideas how to fix this please ?
Hello, I have a problem with the brand new Bose QuietComfort Earbuds Headphones
Namely, when I try to connect these headphones to the phone via Bluetooth, the headphones connect to the phone without any problems.
But there is one problem - there is no voice, no sound at all in the headphones?
What could be the reason for the lack of voice? Are the headphones damaged or is there some other problem?
Thank you! This was really helpfull
Thank you so much, it helped.
My right earbud is dead. Won't charge (shoes amber charging but won't charge). Right earbjd won't turn on after long charging times. Left earbud will charge to 100%. Issue is that without the right earbud working neither will work. Cleaned charging ports and everything. Charger port also won't reset after holding the button. No blue lights at all. Charger port issue?
Thanks for the vid. This saved my life.. Uff
Thank u brother
The hard reset worked. Thank you for sharing the information.
my friending you fix the everything 👍
Can you still connect if you’re missing an earbud
Thank you very much it worked
Its working! Thank you, my man!
Thank you ❤
Thanks! This helped me
Explained very nicely.
❤
I reset and still hearing rubbling airy noise coming out of the right earbud.. Any suggestions?
We cannot use leftside sigle bud?
hi brother i hv Bose QuietComfort Earbuds II - and i want to connect my laptop bt its not working
Thank you. This was very helpful. Was worried that my new QC II's were busted, but now they work perfectly again.
These buds are a hot mess. The connectivity problems will persist until Bose updates the inherent stability problems. The fix will come in an update, so try that every couple of months. It's really a shame these buds are so cranky, they truly are some of the best sounding on the market.
No lights at all. Even I charged, open or close the lid, put the buds in or out, still no lights. Is there other troubleshooting process?
thanks for the video ❤
You saved my day bruh !! Really helpful ❤
A lifesaver. Thank you very much!
I love you bro thx 😁😁😁
Thanks maaaan 🙏🏻♥️
Bro thank you !
Thank you!
One of my buds doesn’t even charge so mad
Having the same issue.
My husband is having the same issue - one side charging and the other not!!
@@margarethollins6531 tell him to spin the rubber part around
I had the same issue with one earphone. Had reset twice fixed this problem. In fact after following all steps the earphones went from 70% charged on left ear and 20% on right ear to 100% charged on left and 80% charged on right. Whatever the software bug is corrected itself so the earphones are charging it’s just the software not detecting the change in %. Follow these steps once or twice and you’ll notice your earphone will charge again.
@@dejaarfard5041 the problem I had as dumb as it is lol was the rubber grip was spun around the wrong way lol
Super helpful man, thank you so so much! 😘😘
Very helpful thank you
awesome!
Great help, thank you so much. These buds are bittersweet... I despise the firmware. Need a hard reset every 2 weeks or so, this is pathetic. BUT... they sound so fantastic, and the noise cancellation is so good, I am forced to keep them. I won't send them back. I understand all earbuds can be problematic. I will live with the problems, but most people won't, so... BOSE, if you are listening, P L E A S E fix the connectivity problems on the QC2's!! They really are a hot mess
Thankyou.good job
I lost one of them and now it won’t connect, what should I do ? Thanks
So helpful
1.5x highly recommended 😌
so annoyed i dont even have the right earbud js the left one and the case doesnt go into pairing mode at all
is there any way to know the percentage of charge of the case ?
nope. and when it goes dead, and you have connectivity issues, you must charge asap to get them working again. It's frustrating
Muchas gracias
Thank you
My one wont even go into pairing mode anymore and i cant connect it to anything
Too much talking bro
Step 1. Delete from device list in bose music app
Step 2. Unpaired from phone Bluetooth
Step 3. hold back button for 30 seconds
Step 4. pair in bose music app
🤣🤣🤣
Today my earbud suddenly lost connection and won't connect. I tried the hard reset and it worked again.
My left one all it does is buzz very little sound
I did the same. F**** steps the F*** blue light doesn't come on. What I'm suppose to do anyone can help, please?
my right head phone is lower volume then the other no mater what I do
I hold the button down, the charging light on front turns off, then nothing happens, can't get it to go into pair g mode. I hate this shit. Companies shud make their Bluetooth tech work bfor it's forced on everyone.
The longest process ever.
Someone help...still not working?
This didn't help mine won't even go into pair mode
Bose is literally the worst company in the entire world. I will never ever buy another product from them ever again.
Agreed these are the worst headphones. Drop outs, left bud not working, very difficult to pair, app and help are woeful.
Not only that but the customer service is atrocious
And they are expensive. If only they workes properly...
No, damn it. I do not want an app, I do not wannt an account and I will not sign up for anything. Returning these things.
It didn’t work and I am so disappointed because when they both worked it was so much better than AirPods
Still does not work 😢
Win a Prize:how many times did he say ok?
😅 clear
This isn't a hard reset. I want a factory reset. This is not it
When they work they are great. But they are junk
ok ok ok ...
Worked perfect. Legend 👏
I literally despise these headphones. Worst ive ever had.
I dont use with phone but laptop...so these videos are zero help.😐
Dont buy this product
Instead you should use airpods