A great unit!! My husband installed it with no issues. He asked I start up the video.. ran it while he was installing it..stopping it etc. as he went on. We bought two more for our other bedrooms, they are very nice…. Extremely quiet! Bravo! The best part, we bought ours at COSTCO, great price!
Got this last year and am also quite happy with it. Definitely recommend saving this video for future reference, as I couldn't quite remember how to put it together. It'll go by way faster next year with the foam already cut and if you note the specific positions for your bracket.
I installed a 10,000 btu unit without help in 2 hours. Easy and problem free. Everything fit perfectly. I'm buying another. This thing is incredible. The designers of the unit are exceptionally talented. Never thought I'd see a BLDC motor in a window AC unit.
Ur probably a bot or a paid shill. Because this unit seems flimy and the dc inverter compressor has a horribly annoying high pitched squeal. Read about this unit people before buying it.
Sorry you don't like yours. Another brand might suit you better. I personally recommend these to anyone I know looking for another window AC cause I love mine. I was getting ready to install ductless minisplits into my house before I found these @@metaldetectingnmore8763
Just finished installing my new Midea U air conditioner. Thank you for this instruction video, it was very useful (combined with the included instruction manual). The support bracket, side foam, and overall sealing are very well designed! My only (small) complaint is that there was slightly not enough window sealing foam. My Side Arm Foam pieces were cut to 7.25 inches each and I followed the instructions to start the window sealing foam slightly above the bottom of them. Afterwards, there was not enough remaining to cover the bottom of the window's lower sash. However, there was only about half an inch on each side that wasn't sealed and I was able to cut off some of the extra window sash foam to stick into those two spots. So functionally, this wasn't a big issue at all. But if a Midea employee sees this comment, I suggest increasing the length of the Window Sealing foam by 1-2 inches.
Hello @Slickrick_17, We're glad to hear that you're pleased with your purchase. Thanks for your feedback. We'll pass this along to our product development team. Have a nice day!
Dad ordered one and it should be here in 15 minutes thru amazon. 12,000 BTU unit. Watched the video and the install seems very straightforward. Will be back to comment if i remember.
My windows were very different due to age, but this video did give me the basics of what to do and was very helpful for my installation. This ac is fantastic and the best install and most stable out of any ac I've had. Thank uou
I just installed my unit. The installation was a bit involved but worth doing and a few minor steps were missed in video. Like removing the screws before setting the anti-tilt bars. Also in the video its worth showing how to slide the AC onto the tracks. I am a handy person so none of these posed much of an issue bit I’m sure others would appreciate a completed illustration. Also I think its worth noting that I still needed to install AC window insulation foam. Every window is different from the illustrations so there are gaps that won’t be covered with the stock foam that was provided.
Hello Nader. Thank you for your feedback. We strive to make our products better in the future and appreciate your time. Please let our specialists know if you have any questions or concerns via Facebook at m.me/mideaamerica. Have a great day.
I recently bought my Midea 1hp window AC. The brackets n screws are no where? They advise me to put the foam in between to avoid noise from outside. Is this correct?
This video really helped vs the printed instructions. Thank you! Only grip I really had was my window was around 24 or 25 inches wide. For that, there really should be 2 of the shorter bars. The longer bar has to be in to the opposite side hole, making it off center and not the greatest fit on the short side. Add like $10 to the AC for it (not much vs the total cost). Other than that, nice machine! One person in our house likes a really quiet room for sleeping, so this should work perfect. Ty!
@@MideaAmerica Satisfied? Are you an idiot? He just told you the bracket does not fit and you are saying he is satisfied!?!? I have the same issue and why wouldn't you test it for the size window you specify? \
Agree 100%, installed mine in a 23" wide window and kept thinking there was something wrong with my understanding of the instructions, but nope, you're either not going to have a perfectly centered unit in a narrow window, or the left extension arm's spring pin won't have a hole to snap into.
For comprehension, I watch the video once, but at 50% playback speed. The background music did sound bad at that speed though. (I watch most instructional videos on UA-cam at 75% playback speed by default).
I have to agree that this was very frustrating to install. I used the video as my primary source, and one missing step (remove the screws before sliding the anti-tilt brackets) plus some annoying finagling with the foam I had to cut (they said to add 1/4" but my measurements were spot on and required no additional foam) were my main sticking points. My window has a roof just outside of it, not a wall, so I had to flip the support arms around to rest on the roof -- thankfully doing so still resulted in about a 1 degree tilt outside (according to my phone's measure app) and tonight is the first real test of it. On the plus side, it is exceptionally quiet compared to the usual window units I buy, and seems to be cooling quite well. The big test for me is going to be whether I get musty/moldy odors after it rains. I'd suggest adding some support arms for different window/roof configurations and a lot more foam/strips for making mistakes with.
Hello Esper. I am happy to hear after the long install that you are now enjoying the quiet U inverter AC. Please reach out to a specialist via Facebook at m.me/mideaamerica if you need any assistance. Welcome to the Midea Family!
Even when I know all the steps ahead of time this thing is such a pain in the ass to install that next year I’d rather spend as much as $20k getting some sort of central ac installed than do this shit for a third year Great unit though
Bruhhhh!! I came here just to say this! I’m sweaty af sitting here typing this after finally getting it installed. Was ready to go until I get to the anti tilt arms!! Then I was all sweaty fumbling with the screwdriver, face sweating sweat all on the window as I have my face pressed up against it to try and pull the arms out! Sheesh!! 🥵
It’s a nice unit, efficient and quiet. Take note that the 1” screws will not fit the holes of the bottom section of the horizontal bracket. You will need to widen these before you can use the 1” screws. This can add a level of frustration to a fairly confusing install. That said, I think the unit is worth it.
Hello, TheBernice77. We are happy to hear you are enjoying your unit. For questions or concerns regarding installation, please reach out to us at DigitalSupport@midea.com.
They shouldn't require widening at all. That's not normal. For my installation it actually isn't long enough, but the holes are plenty wide and to spec. Since they were not long enough though we used nearly two and a half inch to secure it.
@@Irondrgntp Perhaps it’s something they fixed in later units. I read of others having the same problem prior to installing, so I was prepared for it. I agree about the screws being short, but ran with it.
Costco has these on super sale right now: $279 ($50 off) when Amazon is selling for $450. I was so happy with one, that we bought a second. The video really adds to the manual ... it was a bit tricky with the installation but I like how many "safeguards" there are to keep the unit in place. Super important since mine is for a 2nd story window. Highly recommend this unit so far: quiet, small, and feels so secure with the U-shaped design.
Impressed with my 8000btu unit. Its quiet, installation was easy and while the app is kinda basic looking it integrates well in a smart home. Great job guys.
I made some quick SPL measurements before replacing another unit with this one. At least on full blast, the midea unit measures somewhat close to the old unit. The midea has a constant low hum, which I prefer to the high pitch squealing of the old unit. My measurements are pretty rough, but I'd say it's a 5dBa improvement with the midea once the room has reached normal temperature again. I think it's funny how the instructions for lipped seals is just like, welp, don't use those two screws because they won't work. I put a 2x4 against my lipped seal and screwed it into the sill, then installed the unit onto that. I wasn't comfortable or sure whether the lips on my sill would hold the weight well. I do think there may be room for improvement - if there was some rubber insulated mounting there may be less sound transfer into the building. The outside angled support arms have rubber feet, but the cotter pins could use a rubber ring or mount. The bottom of the unit could have rubber where it mates with the support bracket. I may have myself to blame because the lipped sill probably transfers much less sound, and not much sound is going to make it through the extension arms. By using a 2x4 I provide a solid transmission path to the building.
This install was quite painful but I do appreciate the many, many extra steps to ensure safety and an obnoxious degree of stability. Will buy one again but man, it took a lot of effort.
Hello @WorkingOnThingswithJay, We apologize for any difficulties you experienced during the installation process; however, we're pleased to know that you were able to install the unit successfully. We're happy to hear that you're enjoying your unit. Have a wonderful day!
@@rayzerot Yes. I can type here that it's "quieter" or even the "quietest" window AC unit you can buy, but that really doesn't communicate just how quiet this things is, especially if it's installed in a late model window. It is probably two orders of magnitude quieter than every other window AC unit. No exaggeration, no hyperbowl, it's so quiet you'll wonder what the heck the other window AC companies have even been doing for the last 20 years. They're selling us literally the same units they were selling us in the early 2000's except with a smart chip in them. Meanwhile these guys are selling us this brilliant piece of modern engineering for slightly more money. This AC unit makes a laughing stock of the competition. You won't even hear it running unless it's dead quiet in the room.
Great video - thank you! Perfect install over the manual. We bought two of these units: the 12,000 BTU and the 10,000 BTU. When we watched the video the first time, it took about a little over an hour. But the second time around (with the video), it took about 45 minutes. The reviewer (Esper Wyrenth) is correct. No need to add the 1/4 inch to the foam). These are amazing air conditioning units. And I love how quiet these are!
I bought this today me and wife installed in about 45 minutes. This video helps and mine was newest version. It's got to be the coldest window unit made. I have two story home but one central unit. So to make the upstairs cool without freezing downstairs this seems to be the ticket.
Installation was not easy, but the combo of directions+ video and some braun from my husband, and we got it done. Took a while to figure out that the screw for the tilt lock is already in & needs to be removed and then reinstalled Well worth the extra work; it's even quieter than i thought possible. You can hardly tell it's running,except the room is cooler.
Hello @pattieodonnell723, Thank you for your comment. We apologize for the challenging installation process. However, we're pleased to hear that you were successful in installing a quieter, cooler device with the help of written instructions, video guides, and your husband's assistance. Have a great day!
@@MideaAmerica Gotta say it's the quietest A/C I've ever experienced. I've turned the LED light off (using the app) and my husband asks "is this on? I can't hear it."
@@ostapbender5791 Bingo. This thing is a mess. In the northeast taking this out and putting it back in every year has been a pain. If I lived where you could leave it in all year its probably okay but I also don't like you can't block out the sun completely because there is always window exposed, which brings in more heat from the sun.
The midea u is my first-ever window air conditioner unit. This video was a life ever! Just left it on loop while i was installing, and didn't really ever have to refer to the paper manual (which i almost always read)!
Watch out installing the sash bracket! The outer screw went in without issue but when I put the inner screw in it hit the glass inside the panel and cracked it in multiple directions.
Hello David. Thank you for your feedback. We are sorry the installation has not gone as well as planned. Please let our specialists know if you have any questions or concerns via Facebook at m.me/mideaamerica. Have a great day.
Unfortunately, we do not offer installation services at this time. However, we do provide detailed instructions and support to help you complete the installation process yourself. If you have any questions or need assistance, please don't hesitate to contact us at DigitalSupport@midea.com. Have a great day.
When we turned it on, it worked for about 5 minutes, then turned off and flashed "EC 07." I noticed the condenser fan wasn't spinning. I opened the compressor housing and took out a 2" by 4" piece of sticky black goo/resin/insulation that was sitting on the bottom of the compressor housing, blocking the fan from rotating. Once the black resin was removed, the A/C worked normally.
I just finished installing mine. This video is better than the written instructions. I live in home that has double pane windows and trying to make sure I secured this properly was a must. I may make additional support though (extra piece of mind).
This video was very very helpful. I wanted to buy one of 8,000 or 10,000 BTU models in June, but then there was a heat wave and all my local stores were out of them until the start of July! I found this much more time-consuming to install than previous window AC's that I have bought, but I did finally get it installed and going. It's been running for about 30 minutes now, and so far I'm happy with it. 🙂 The window I put this in was basically the perfect size for the short right-side extension arm. I really like that I feel very confident that the AC is firmly installed right now, but I worry it will be even more time-consuming to re-install when I go to do it next year or the year after that. There are a lot of things I like about this (so far!), but I wish it was simpler to install. I do realize it must be quite a challenge to make an AC wish can be securely and firmly installed in the wide range of windows which exist. When I ordered this I expected that next year I'd buy a second one of these to replace the (still working) window AC in another room in my house. Now I'm not quite so sure I'll do that.
Hello, artxlife7236. Thank you for your feedback. We will look into updating our documentation and are pleased to know that the video was helpful. Have an excellent day.
Agree with the comment below about the challenge with 24in window openings. Not enough holes for the left bracket to be centered. I actually had to drill into one of the smaller holes on the bracket itself and slide that metal clip into the new hole. Shortens the left bracket. In addition for some reason my ac unit was off center. The two tracks on the bottom of the unit are 8 inches apart but had to make thr right bracket 9 inches to the end and the left 7 inches for the ac unit to sit snug on the channels. Was more difficult than expected. Lots of tiny cracks that need to be sealed still. This probably works better with a bigger window.
Yes the installation instructions are quite wordy but I didn’t think they were that bad. My issue was that the screws were too big for the holes in the bracket. I have a flat sill and needed to use the 1” screws to stabilize. Too thick to use with the holes in the bracket. Now I have to pray I have the correct screws
Hello @jstjen71, thank you for your comment. We apologize for the inconvenience caused by the screw size not fitting the holes in your bracket. If you have any further questions or concerns, please don't hesitate to contact us at digitalsuppprt@midea.com. Have a great day!
This is my 3rd unit. Bought one last year and loved it. Costco had them on-sale and bought 2 more. Did take me 3 plus hours each to get in. I love them....fyi Im a woman and did it bt myself.
I don’t understand why some people think the installation is complicated. Yes, as you would expect, it took a few hours, but I’m very happy with the results. The design of the unit is excellent, and so is the manual and feature set. Room for improvement? There always is: even if the AC is pretty quiet, there is a low-frequency vibration that’s transmitted to the wall, so it ends up being audible and a little annoying. Another one: all foam gaskets and blocks are of dubious quality/appearance (they scream “Made in China”, which is not obvious for the rest of the excellent unit). Bottom line: I would recommend this product, and I would buy it again for myself, but at the same time I think there is a little room for improvement.
Hi @rl4bzs, Thank you for your feedback, We'll pass this along to our product development team. We're delighted to hear that you are pleased with your purchase. Have a great day!
The istallation is super easy. It's just that the instructions can be overcomplicated. As long as everything is screwed in in the right order, you're all set. Best AC I've ever had.
Hello, @JoshuaCastillo6309. Thank you for your feedback and for being part of our family! We're so glad you've been enjoying your unit. Have a great day!
I just installed the 8,000 btu model in the other end of my house. The 12,000 btu model w/heat has been a real champ, so I've doubled down. The install is a bit lengthy and tedious, but wasn't as painful my second time around. The Wife is pleased and I'm chillin now! [edit]] oh yeah, this is my second unit purchased at Costco Direct Online. Great price, warranty, and fast delivery!
We grabbed two of the 8,000 units to put in the kids rooms. Quite a bit quieter than others I've had in the past. We choose these for the security of the window closing in the middle of the unit for safety, also wanted the WiFi to monitor them from across the house. (Haven't explored that yet) Also really like how it doesn't block the other side of the window glass. The windows in the rooms are both 52 inches, well outside the range for the included install hardware. I spent probably an hour and a half figuring out how to fabricate a mounting system using the support arms included in the box. (Well worth the time) And watching the video was helpful, even though I ignored a lot of it, some of the kit wasn't useful with my install. Once I figured the first one out, the second one went in in less than 15 minutes.
Hello, Teddy. We are happy that the video was beneficial to you. For additional installation questions, please reach out to us at DigitalSupport@midea.com and we will be happy to assist you. Have a great day.
@@sylviaheredia7513 I set up the center support bracket in accordance with the instructions, leaving off the side arms. Mounted the unit towards the side instead of the middle of the window, and trimmed one of the styrofoam blocks to fit the short side. I also bolted the lower lip of the inside of the support bracket to the flange at the bottom of the opening for structural security. For the long side I cut and trimmed a piece of lumber with a set of dado blades to lock into the window track. You might need to get some foam to close the gap at the top of the lower window pane, the foam strip that comes with the unit might not be long enough. I'm planning on using a standard cabinet surface latch to lock it in place. I didn't list any exact measurements because your window probably isn't exactly like mine, you'll need to figure some of it out for the differences. I hope this helps you enough to figure out what you'll need.
I'm about to tackle this starting today. I also have 52 inches. I still don't have it in my mind of how I'm going to do this. Well at least Home Depot is pretty close to my home.
Doing this in the heat of the day was frustrating, but the manual and video were excellent. Took about an hour to install, I wish the step for the anti tilt bar was before bringing the window down, I asked "why did I put it down just to put it up again. Awesome product, we'll see how long it lasts.
You definitely need the video to install as the written instructions can be a little confusing. I watched the video a couple times (and a couple other unboxing videos) before I started my install. We have a 200+ year old house so our windows are far from standard. I knew in advance I would have to add some wood under the unit for the bracket. I measured the window made the center mark and installed the bracket. Everything was spot on. However when I installed the unit, with it properly positioned, the openings to either side were different - one side I had to cut the foam to 4" and the other side was 2". I guess the storm windows were not installed to center LOL. In our case, the window doesn't close in the U, the storm window does. I don't know that I'd be able to properly install the bracket if I based it on the window instead of the storm. Other that that, very pleased with our unit.
Hello. Thank you for taking the time to provide your feedback. We are sorry to hear that the installation process was complicated. Please reach out to our specialists on Facebook at m.me/mideaamerica for assistance if needed. Have a great day.
Hello Chester. I am sorry to hear about the screws not fitting. Please reach out to our specialists via Facebook at m.me/mideaamerica or via email at DigitalSupport@midea.com. Thank you.
Hello Peter. I am sorry to hear how frustrated you are with the installation and the screws. Please reach out to our specialists via Facebook at m.me/mideaamerica or via email at DigitalSupport@midea.com so they can assist. Thank you.
Completed installation of the 12,000 Midea today.......'Qapla!' Klingon for 'success'. Thanks for usable tutorial. Just woke-up from an afternoon nap, wow, so quiet.
Just received mine and was fairly easy to install. I really like the motor being on the outside which makes it quiet on the inside. One small pet peeve is there are no handholds on the box. UPS delivery driver was flipping it over and over going up the steps. One question, do you make a cover for the outdoor section?
Hello Bay. Very happy to hear that you received your new AC however, sorry to hear about the delivery. We don't offer covers here at midea.com. Please let us know if we can help via Facebook at m.me/MideaAmerica. Have a great day!
@@emjayay You should report them because from what I understand it's not good to flip over at AC at all!! You supposed to store them in the flat position.. with everything facing the right way.
Why I like Amazon. Saw delivery today on my ring cam. Two guys carefully brought it from the truck and placed it at the door facing up the right direction.
My biggest problem is that my window is large and has an interior trim that is too small to put the screws in directly, but if I try to attach the support to the window frame past the trim the arms aren't long enough to reach even extended all the way out. I'm going to have to improvise a bit. But the video did help get me started.
I don’t have Facebook. Is the support frame supposed to screw into the inside window sill or into the window frame channel? I couldn’t tell from the picture.
Easiest installation ever. Easier than a portable A/C a bought earlier lol. I just scan the QR Code of the manufacturer book, this video pop ups and 1,2,3 it is installed. Thanks!
I was interested in this unit for some time , I finally decided on purchasing it to see if I can fit it in my window opening which was smaller than the minimum opening requirements. 12 " height to be specific, It took about 5 extra minutes to disassemble the window balance, but it was easy.. I really wanted to make a video but I'm not set up for that. Originally I wanted mini split until I was quoted 8k for a single zone system by multiple companies. I purchased the 8 k Midea u shaped unit for under 350 after taxes and its doing a great job cooling 400 square feet of the lower level of my ranch, I would have purchased the 10 or 12k but they were not available for pick up near me. So far the unit is great , super quiet and well thought out.
Bought this thinking I could just throw it in a window like I've done with units I've had before but sadly this isn't as easy. Especially since I'm installing this on a second story
Hi @chrisbyron7769, thank you for your comment. We're sorry that the installation process did not meet your expectations. If you have any questions or queries, feel free to reach us at digitalsupport@midea.com. Have a wonderful day!
Just got mine. Installation was a problem.old house with wood and cement sills both. Had to MacGyver support for the legs. Only thing worth mentioning is the side screws for bracket, put them in and take them out before installing unit. I had to take a shorty screw driver and pliers to turn them. There is no quality control for foam pieces with lip, the lip was not on the edge. Had to bend them to get it inside of window sash. Well designed, really quiet. I use the app instead of remote. If you can find one get it. Hope it lasts as long as my 30 year old Panasonic L-shaped a/c.
Hello zardoz2350. Thank you for taking the time to share your thoughts about the Midea U Shaped Air Conditioner. We are happy that you enjoy your AC unit's high quality design and quite cooling!
Like how quiet it is. Installed an 8000 BTU unit. Wish I could have gotten a 10000 BTU or larger but it will help supplement our under sized AC during the summer. I like that it has window locks. I really like how quiet it is. It’s so impressive compared to a normal window unit.
@@imaudm I’m in central LA. We get the same climate, although I think Houston area is pretty darn rough, especially downtown. I was there last year when the humidity was terrible and it was well over 100 degrees. I’m going to see how this one keeps up with the central air this weekend when it’s in the upper 90s.
Will you guys be making the extension arm a little longer in the near future ? The width of my widow is 45 inches. I am a huge fan of your U shaped AC and would love to purchase one.
Hello Michaelangelo. We are happy that you are looking forward to having this unit in future. We don't have that answer just yet! You can keep an eye out at midea.com or on our Facebook page! Have a great night!
@@MideaAmerica I have the same problem. Would have bought one by now but my window is also around that 45 inch mark. Please create wider/more versatile kits for installs.
I just finished installation of our 8000btu and just have to say: wow, this is the most quiet AC for the cooling power and price I've experienced. re: the :U" design: being able to open the window while the unit was installed was less of a want than just the promised noise reduction the design provides; but the way the bracket system takes the weight of the unit actually makes installation process much less of a pain over traditionally designed window ACs. The provided foam sealing material took a bit of time to properly size out and customize to the bracket's fitting with my somewhat dated window frame; but once they were in, they sealed much better than what I've experienced with other ACs' "side skirts", plus *none* of the cut-to-fit sealing material or sealing design is permanently adhered to anything but the removeable bracket and unit. That's a really nice feature for folks like me that live in buildings with colder winters, where we're required to remove our window AC units seasonally. And as far as the noise reduction itself, literally all I can hear inside - even when it's running on its highest settings - is just ordinary fan noise. None of the rattling or gurgling *at all*. *Very* satisfied with this purchase.
Hello. Thank you for taking the time to provide your feedback and kind words! So happy to hear you are enjoying your new AC. Welcome to the Midea Family. Have a great day!
Hello, kolaking80. Thank you for your feedback, we really appreciate it. For questions or concerns regarding installation, please reach out to us at DigitalSupport@midea.com.
You need to make screws that actually fit the installation 1/2 B does not fit. None of the screws do. Should return this thing regardless of what the box says. If you can't even put the right parts in the box, how soon will I be replacing this thing because you skipped on other parts as well.
Question, i am about to purchase this from costco, can it be left in the window through winter? It looks painful difficult to install and maybe as hard to take out after the season.
Wouldn’t recommend this without this video to help. The manual… sheesh. Love the unit though. Works so well in the small home office and doesn’t bleed into phone calls. It’s very quiet relative to your standard window units.
Hello @howardjp.miamioh, we apologize if our instruction manual was not clear. Nonetheless, we are thrilled to know that you managed to install your unit successfully and that you are enjoying its quiet operation and performance. Have a great day!
4:20 you say to cover the holes using the foam, but then one of the first steps after putting in the AC unit is to install the open window bracket using those same holes you covered with foam...
@@joannahh7664 Hi, I just did. I heard Van builders/DIYers talking about cutting the Midea U in half. I hope that you would seriously consider making a model with two separate parts. A lot of class B van owners/builders are looking for a better AC solution. I don't really like roof top ACs. Too heavy, loud, and takes too much battery power.
Hi @TheMendo123, the extra foam blocks can be used to seal up any gaps that you might have. If these gaps do not exist, the blocks can be considered as extra pieces. Have a great day!
I have the 12000 btu in my living room. Once the painting is done, then my window u shaped a/c goes onto the window. Your video , this video will be My guidance to install. Thanks for your time to help me install this.
Great updated video for installing the 2021 units. My unit was secondhand and missing user manual. This video was all I needed to get the job done. Thank you.
Hello Lee. Happy it helped! Sorry to hear the user manual was not included. Here is the PDF just for your records: m.media-amazon.com/images/I/B1jDNDI3CMS.pdf. Reach us on Facebook with any questions at m.me/MideaAmerica.
Only took me three hours and I'm pretty handy. Had to go buy extra foam to seal all the gaps. Great idea, but not quite universal without some "field engineering".
Hi, kthubel. We appreciate your feedback. If you have further questions or concerns regarding installation, please contact us at DigitalSupport@midea.com. Have a great day!
i'm installing this in a horizontal opening window.. I already bought the plywood I'm putting in above it. (it's a back window that can't be seen by any neighbors so it's fine.) The hardest part so far is the bracket. My window has a 7" lip below it that makes putting those diagonal brackets against the wall impossible so i'm cutting wood right now to brace it against the ground. A fairly hacky approach but I'll probably think of something better by next summer.
Hi, Rob. For installations where the bracket sits on the window sill or a storm window spacer, you'll use the provided one- inch Type A screw to secure the bracket to the window sill. Send us a message on Facebook at m.me/MideaAmerica for further assistance if needed. We're here to help!
Hello @shmuelmunitz9934, we're sorry that you found the installation video difficult. If you have any questions or concerns, please contact us at digitalsupport@midea.com. Have a great day!
@@VickyVicky-vu6td Hi Vicky - My windows are 38inches and I was very concerned that the tracks would not be long enough because the specifications say a maximum of 36inches- but you didn't have any issues? Im assuming that the tracks slide out to 40inches so there is a bit of margin on the sliders them selves? thanks so much!
@@VickyVicky-vu6td Just seeing this follow up comment now - does this mean that the long extenders are 36inches each? thank you so much! this is the most helpful review I think ive ever come across on Amazon!
I bought one of those last summer and it was such a relief. I encountered 2 problems: 1- the supporting arms of the window bracket are too short; technically I could bring them all closer to the window, but the concrete part of the window sill blocks them. It made the whole thing a bit unstable, but since my balcony is on the other side of the window, I thought it shouldn’t be too problematic. But now I want to buy a second unit and this time there is no balcony. Are there longer arms available? 2- maybe because it wasn’t perfectly leveled (see point 1), some water was leaking from time to time. Does a perfectly leveled unit prevents that? Is there a drain ? Thanks.
Jean, you do not want any window AC to be level, or worse, tilting into your dwelling. Window ACs are meant to be installed with a slight grade tilting out of the window towards the ground (the part of the AC you see in the room should be slightly tilted towards the ceiling) so the draining of water sucked out of your room drips outside and not in. You have probably installed your unit with the tilt angled into your room rather than towards the ground outside.
I would consider offering up my firstborn child instead of having to install this again. With that said, it's a great unit that's super quiet once you get it in.
Hi @laddturner3203, we're sorry that you found the installation process tedious. However, we're glad you're enjoying the unit's performance and quiet operation. Have a great day!
This was one of the hardest and most frustrating installations I've ever completed. My window is not like either window here, in that I live in a 100 year old house where new windows were fitted inside the old window boxes, so I simply could not complete several steps in the instructions - additionally my siding outside made it impossible to get level AND make contact with the wall, so the air conditioner is tilted inward a wee bit, and leaks the condensation water all over my floor. The AC itself is great, but the installation is hell and if I can't stop it leaking, I will have to return it.
Hello Megan Hewins. We appreciate your comment about the Midea U Air Conditioner. We are sorry to hear that your AC unit was difficult to install. If at all possible, it is important that the AC unit is tilted toward the outside. If we can further assist you, contact us on Facebook today m.me/MideaAmerica.
Yeah it was a pain on my tiny house windows as well. Had to frame in extra stuff with wood. It seems to work alright once installed but the “easy fit” bit definitely only applies if you have newer modern windows of standard size.
Another issue I had as I’m renting an apartment in a very old house 100 years old. The house is not grounded I had to have a GFCI installed and this Media 8000 tripped the outlet ever single time the compressor kicked on. I then bought an LG Wi-Fi enabled 8000btu and now I’m not having problems and it runs very quiet. That’s all I wanted something to cool me down without listening to a bunch of racket. I wanted the Media to work for me but it has to be returned.
I have sliding windows. Although its not meant fir it. I use insulation foam sheet and added extra security supporters to ensure its safe. Id be nice if you made u shaped ones for sliding windows too. Great idea and its great still the way im using it for this summer.
Unit it amazing. The bracket is a nightmare. Had to modify both of mine and add a 2x4 to the feet in order to get the correct angle. One notch adjustment would cause over/under angle- need an option in between. 2nd one I had to add shims under the bracket because the window frame lip was too high for the bracket touch the window sill. And doing all of this from floors up hanging out a window.
Hi Jim. Great question! The Midea U AC is designed for use in standard double hung windows with opening widths of 22-36" and height of 13.75". Reach out to us on Facebook at m.me/MideaAmerica with more questions.
An obvious shortcoming of these is the very soft thin aluminum fins on the outside with no protective grille. Most window AC units have either stiffer stainless steel fins or a grille.
Hello. Thank you for your feedback. We appreciate it! Please let us know if we can assist in any way via Facebook at m.me/MideaAmerica. Have an excellent day! (BBB A+ Accredited Business)
They might get away with it, I have 40 year old Sears Kenmore plastic frame little suitcase a.c. that still works great with those same flimsy fins. They almost lőők like Christmas garland. I clean it thoughally with hot soapy bleachwater each preseason & post season (before storing it in a strong plastic bag I pull a vacuum on before sealing.).
If you have a window wider than 36 inches, you’re out of luck! When I called Midea to see if their engineers have any suggestions on how to install on a wider window, I was informed the unit could not be installed. Period. So, you’re on your own. Since I’ve already ordered a unit, I WILL find a way! But it would have been nice if Midea had given any thought about work arounds for wider windows.
@themaximzodal If you figure it out, can you please let me know how you did it? Just opened my box and started to install today and realized my windows are 42 1/2 inches wide. I don’t wanna have to return it and would like to come up with a solution. Thanks!🙏
@@MaxMcGuireCPA We can't be the only ones with wider windows! It may be a while before I make the effort. I got the unit to use if the electricity goes out in Houston AGAIN. I've had to jury rig every window unit I've tried. I'm looking for longer pieces of the thick block insulation that came with the unit, so far no luck.
This was impossible to install for me due to my window set up. If the wall outside your window is slanted (rather than strictly parallel to the window), the support arms will prevent the bracket from sitting properly due to the way they are designed. Now I get to return this 70 pound box and pay $40 shipping. Buyer beware.
Hello Steve. My name is Candice and I am sorry to hear that you have to return the unit, allow us a moment to assist via Facebook at m.me/MideaAmerica so that we may assist. Have a great day!
Beware. The lower bracket that has to be screwed to the sides of the window is adjustable only in 1/2 inch increments. If it doesn’t happen to fit your window you’ll have to rig something to make it fit. A serious design flaw that is not addressed in this video, which assumes that the bracket will just magically fit. I spoke to customer service and their only suggestion was to return the unit to Amazon.
I ended up having to take the AC back out of the window to install the support brackets because there simply isnt enough clearance in the window. not the worst inconvenience but the heavy unit makes it harder to do those motions repeatedly when not noted in advance to placing it in the window.
How important is it for the bracket to be exactly in the center? The outside wall on my house has protruding bricks that would require me to shift the bracket to the left by 1/2" to allow both legs to sit evenly (as in, the left extension arm will be slightly shorter than the right one).
Hello Douglas PJK. Thank you for your comment about the Midea U Shaped AC unit. Please contact us today on Facebook at m.me/MideaAmerica if we can further assist you.
Dear Midea! Please finally do the extendable support arms! Here in America is a lot of windows with deeper window sills so for a correct installation you would need to put a 2x4 under the support arms.
A great unit!! My husband installed it with no issues. He asked I start up the video.. ran it while he was installing it..stopping it etc. as he went on. We bought two more for our other bedrooms, they are very nice…. Extremely quiet! Bravo!
The best part, we bought ours at COSTCO, great price!
Thank you for your positive feedback. We're glad you've been enjoying your unit. Have a great day!
Got this last year and am also quite happy with it. Definitely recommend saving this video for future reference, as I couldn't quite remember how to put it together. It'll go by way faster next year with the foam already cut and if you note the specific positions for your bracket.
Just bought the 12000 Btu unit. Hope all goes as well for me as it did for your husband.
Installing this thing almost led to a divorce! But we did it. And better yet, we are still married.
😂lol Now THATS FUNNY 😆‼️
I really hope y’all “cool down” 😂❤
@@DankUrbanBoss go head mayyyyne. 😆
Because that airco lowered your (both) temperature 😂
Just like IKEA
The manual was absolutely terrible, thank you for this video!
We're sorry to hear that the user manual for your AC wasn't helpful. We'll pass this along to our product development team.
@MideaAmerica The video was great though and the AC is amazing:)
You got that right!
The manual is a joke
Agreed! The video was much more immensely helpful than the manual was
Thought I was the only one 😅 this is an installation nightmare
I installed a 10,000 btu unit without help in 2 hours. Easy and problem free. Everything fit perfectly. I'm buying another. This thing is incredible. The designers of the unit are exceptionally talented. Never thought I'd see a BLDC motor in a window AC unit.
Thanks so much for your great feedback! Have a great day!
Ur probably a bot or a paid shill. Because this unit seems flimy and the dc inverter compressor has a horribly annoying high pitched squeal. Read about this unit people before buying it.
@@metaldetectingnmore8763 what is flimy?
@@metaldetectingnmore8763 Buy early, they sell out fast. The smaller size is easier to get.
Sorry you don't like yours. Another brand might suit you better. I personally recommend these to anyone I know looking for another window AC cause I love mine. I was getting ready to install ductless minisplits into my house before I found these @@metaldetectingnmore8763
Just finished installing my new Midea U air conditioner. Thank you for this instruction video, it was very useful (combined with the included instruction manual). The support bracket, side foam, and overall sealing are very well designed!
My only (small) complaint is that there was slightly not enough window sealing foam. My Side Arm Foam pieces were cut to 7.25 inches each and I followed the instructions to start the window sealing foam slightly above the bottom of them. Afterwards, there was not enough remaining to cover the bottom of the window's lower sash. However, there was only about half an inch on each side that wasn't sealed and I was able to cut off some of the extra window sash foam to stick into those two spots. So functionally, this wasn't a big issue at all. But if a Midea employee sees this comment, I suggest increasing the length of the Window Sealing foam by 1-2 inches.
Hello @Slickrick_17, We're glad to hear that you're pleased with your purchase. Thanks for your feedback. We'll pass this along to our product development team. Have a nice day!
Best air conditioner installation video I’ve seen in the last hour and a half.
Dad ordered one and it should be here in 15 minutes thru amazon. 12,000 BTU unit. Watched the video and the install seems very straightforward. Will be back to comment if i remember.
My windows were very different due to age, but this video did give me the basics of what to do and was very helpful for my installation. This ac is fantastic and the best install and most stable out of any ac I've had. Thank uou
We're so glad you found this video helpful!
I just installed my unit.
The installation was a bit involved but worth doing and a few minor steps were missed in video. Like removing the screws before setting the anti-tilt bars.
Also in the video its worth showing how to slide the AC onto the tracks.
I am a handy person so none of these posed much of an issue bit I’m sure others would appreciate a completed illustration.
Also I think its worth noting that I still needed to install AC window insulation foam. Every window is different from the illustrations so there are gaps that won’t be covered with the stock foam that was provided.
Hello Nader. Thank you for your feedback. We strive to make our products better in the future and appreciate your time. Please let our specialists know if you have any questions or concerns via Facebook at m.me/mideaamerica. Have a great day.
Thank you for the additional information. This certainly will make my job and anybody who tries to install a unit, much more pleasurable
I recently bought my Midea 1hp window AC. The brackets n screws are no where? They advise me to put the foam in between to avoid noise from outside. Is this correct?
@@MideaAmerica0:58
This video really helped vs the printed instructions. Thank you!
Only grip I really had was my window was around 24 or 25 inches wide. For that, there really should be 2 of the shorter bars. The longer bar has to be in to the opposite side hole, making it off center and not the greatest fit on the short side. Add like $10 to the AC for it (not much vs the total cost).
Other than that, nice machine! One person in our house likes a really quiet room for sleeping, so this should work perfect. Ty!
Your feedback is appreciated, we are glad to hear you are satisfied with your Midea U. Have a great day!
@@MideaAmerica Satisfied? Are you an idiot? He just told you the bracket does not fit and you are saying he is satisfied!?!? I have the same issue and why wouldn't you test it for the size window you specify?
\
@@MideaAmerica The instructions manual is a worthless document. Sorry to tell you.
I am having this same problem. Thanks for this comment so I know I’m not crazy!
Agree 100%, installed mine in a 23" wide window and kept thinking there was something wrong with my understanding of the instructions, but nope, you're either not going to have a perfectly centered unit in a narrow window, or the left extension arm's spring pin won't have a hole to snap into.
Took about 45 minutes from start to finish. No issues whatsoever. Very good instructions.
Hello, @Lifech8ngr. Thank you for your feedback and for being part of our family! We're so glad you've been enjoying your unit. Have a great day!
Half way there. Watched video 3-4 times. VERY well done.
Hello. We appreciate your feedback. Have a nice day!
For comprehension, I watch the video once, but at 50% playback speed. The background music did sound bad at that speed though. (I watch most instructional videos on UA-cam at 75% playback speed by default).
I have to agree that this was very frustrating to install. I used the video as my primary source, and one missing step (remove the screws before sliding the anti-tilt brackets) plus some annoying finagling with the foam I had to cut (they said to add 1/4" but my measurements were spot on and required no additional foam) were my main sticking points. My window has a roof just outside of it, not a wall, so I had to flip the support arms around to rest on the roof -- thankfully doing so still resulted in about a 1 degree tilt outside (according to my phone's measure app) and tonight is the first real test of it. On the plus side, it is exceptionally quiet compared to the usual window units I buy, and seems to be cooling quite well. The big test for me is going to be whether I get musty/moldy odors after it rains. I'd suggest adding some support arms for different window/roof configurations and a lot more foam/strips for making mistakes with.
Hello Esper. I am happy to hear after the long install that you are now enjoying the quiet U inverter AC. Please reach out to a specialist via Facebook at m.me/mideaamerica if you need any assistance. Welcome to the Midea Family!
Even when I know all the steps ahead of time this thing is such a pain in the ass to install that next year I’d rather spend as much as $20k getting some sort of central ac installed than do this shit for a third year
Great unit though
1:58
Bruhhhh!! I came here just to say this! I’m sweaty af sitting here typing this after finally getting it installed. Was ready to go until I get to the anti tilt arms!! Then I was all sweaty fumbling with the screwdriver, face sweating sweat all on the window as I have my face pressed up against it to try and pull the arms out! Sheesh!! 🥵
Imagine the shear level of catharsis one could achieve, say, pushing this device out of a window…
It’s a nice unit, efficient and quiet. Take note that the 1” screws will not fit the holes of the bottom section of the horizontal bracket. You will need to widen these before you can use the 1” screws. This can add a level of frustration to a fairly confusing install. That said, I think the unit is worth it.
Hello, TheBernice77. We are happy to hear you are enjoying your unit. For questions or concerns regarding installation, please reach out to us at DigitalSupport@midea.com.
i kind of guessed the holes needed expanding, what did you use to expand it?
@@Sarge211 A drill to widen the hole. Nothing special.
They shouldn't require widening at all. That's not normal. For my installation it actually isn't long enough, but the holes are plenty wide and to spec. Since they were not long enough though we used nearly two and a half inch to secure it.
@@Irondrgntp Perhaps it’s something they fixed in later units. I read of others having the same problem prior to installing, so I was prepared for it. I agree about the screws being short, but ran with it.
This tutorial saved my marriage! Thank you!!! 😅😂
You must be married to @amanofgold38
Costco has these on super sale right now: $279 ($50 off) when Amazon is selling for $450. I was so happy with one, that we bought a second. The video really adds to the manual ... it was a bit tricky with the installation but I like how many "safeguards" there are to keep the unit in place. Super important since mine is for a 2nd story window. Highly recommend this unit so far: quiet, small, and feels so secure with the U-shaped design.
Thank you for your positive feedback. We're glad you've been enjoying your unit. Have a great day!
279 is for 8000 but 359 for 12000. A bargain
Nope! I paid $279 for the 12000. Crazy great deal
I just got home. I got two 10k for 369 from bjs. I originally ordered from Amazon for over 500.
Impressed with my 8000btu unit. Its quiet, installation was easy and while the app is kinda basic looking it integrates well in a smart home. Great job guys.
Hello. Thank you for your feedback! We are happy to hear you are enjoying the smart features of your new AC. Have a great day!
I made some quick SPL measurements before replacing another unit with this one. At least on full blast, the midea unit measures somewhat close to the old unit. The midea has a constant low hum, which I prefer to the high pitch squealing of the old unit. My measurements are pretty rough, but I'd say it's a 5dBa improvement with the midea once the room has reached normal temperature again.
I think it's funny how the instructions for lipped seals is just like, welp, don't use those two screws because they won't work. I put a 2x4 against my lipped seal and screwed it into the sill, then installed the unit onto that. I wasn't comfortable or sure whether the lips on my sill would hold the weight well.
I do think there may be room for improvement - if there was some rubber insulated mounting there may be less sound transfer into the building. The outside angled support arms have rubber feet, but the cotter pins could use a rubber ring or mount. The bottom of the unit could have rubber where it mates with the support bracket.
I may have myself to blame because the lipped sill probably transfers much less sound, and not much sound is going to make it through the extension arms. By using a 2x4 I provide a solid transmission path to the building.
Hi, Nate. We appreciate your feedback, please reach out to us at DigitalSupport@midea.com if you have any questions or concerns. Have a good day!
This install was quite painful but I do appreciate the many, many extra steps to ensure safety and an obnoxious degree of stability. Will buy one again but man, it took a lot of effort.
Hello @WorkingOnThingswithJay, We apologize for any difficulties you experienced during the installation process; however, we're pleased to know that you were able to install the unit successfully. We're happy to hear that you're enjoying your unit. Have a wonderful day!
Just installed mine here in this Texas heat and loving it!
That is fantastic to hear. Enjoy!
I didn't think it was possible for a window AC to be this quiet. I am amazed at the quality.
Hello Ahren. That is wonderful! Thanks for stopping to share your experience. Enjoy!
Right??? I don't even have to turn the TV louder when my unit kicks on. My old unit you practically had to shout over
@@rayzerot Yes. I can type here that it's "quieter" or even the "quietest" window AC unit you can buy, but that really doesn't communicate just how quiet this things is, especially if it's installed in a late model window. It is probably two orders of magnitude quieter than every other window AC unit. No exaggeration, no hyperbowl, it's so quiet you'll wonder what the heck the other window AC companies have even been doing for the last 20 years. They're selling us literally the same units they were selling us in the early 2000's except with a smart chip in them. Meanwhile these guys are selling us this brilliant piece of modern engineering for slightly more money.
This AC unit makes a laughing stock of the competition. You won't even hear it running unless it's dead quiet in the room.
Great video - thank you! Perfect install over the manual. We bought two of these units: the 12,000 BTU and the 10,000 BTU. When we watched the video the first time, it took about a little over an hour. But the second time around (with the video), it took about 45 minutes. The reviewer (Esper Wyrenth) is correct. No need to add the 1/4 inch to the foam). These are amazing air conditioning units. And I love how quiet these are!
Hello Josephina. Thank you for your kind words. Very happy to hear how much you are enjoying your unit! Have an excellent day.
Great video! Installation took almost 3 hours but it was the first time. I really like this A/C. It is so much quieter than my old one.
Hello, @RichArd-ed6pi. We're happy to hear that you're enjoying your unit's quiet performance. Have a wonderful day.
I bought this today me and wife installed in about 45 minutes. This video helps and mine was newest version. It's got to be the coldest window unit made. I have two story home but one central unit. So to make the upstairs cool without freezing downstairs this seems to be the ticket.
Hello @ckherring82, Thank you for your positive feedback. We're glad you've been enjoying your units. Have a great day!
Installation was not easy, but the combo of directions+ video and some braun from my husband, and we got it done. Took a while to figure out that the screw for the tilt lock is already in & needs to be removed and then reinstalled
Well worth the extra work; it's even quieter than i thought possible. You can hardly tell it's running,except the room is cooler.
Hello @pattieodonnell723, Thank you for your comment. We apologize for the challenging installation process. However, we're pleased to hear that you were successful in installing a quieter, cooler device with the help of written instructions, video guides, and your husband's assistance. Have a great day!
@@MideaAmerica Gotta say it's the quietest A/C I've ever experienced. I've turned the LED light off (using the app) and my husband asks "is this on? I can't hear it."
I am impressed by the features and support of this product. Other companies don’t have installation videos like this. Great job!
Thank you for your kind words and feedback. Enjoy and welcome to the Midea Family!
Other air conditioners not so complicated in installation process.😂
@@ostapbender5791 It's 7 minutes. Just how complicated was it for you?
@@ostapbender5791 Bingo. This thing is a mess. In the northeast taking this out and putting it back in every year has been a pain. If I lived where you could leave it in all year its probably okay but I also don't like you can't block out the sun completely because there is always window exposed, which brings in more heat from the sun.
The midea u is my first-ever window air conditioner unit. This video was a life ever! Just left it on loop while i was installing, and didn't really ever have to refer to the paper manual (which i almost always read)!
Watch out installing the sash bracket! The outer screw went in without issue but when I put the inner screw in it hit the glass inside the panel and cracked it in multiple directions.
Hello David. Thank you for your feedback. We are sorry the installation has not gone as well as planned. Please let our specialists know if you have any questions or concerns via Facebook at m.me/mideaamerica. Have a great day.
Can I just pay them to come here and do it? Lol
Unfortunately, we do not offer installation services at this time. However, we do provide detailed instructions and support to help you complete the installation process yourself. If you have any questions or need assistance, please don't hesitate to contact us at DigitalSupport@midea.com. Have a great day.
Seriously, take my money
When we turned it on, it worked for about 5 minutes, then turned off and flashed "EC 07." I noticed the condenser fan wasn't spinning. I opened the compressor housing and took out a 2" by 4" piece of sticky black goo/resin/insulation that was sitting on the bottom of the compressor housing, blocking the fan from rotating. Once the black resin was removed, the A/C worked normally.
We're sorry you experienced an error code with your AC. Please email us today at DigitalSupport@midea.com for additional assistance.
I just finished installing mine. This video is better than the written instructions. I live in home that has double pane windows and trying to make sure I secured this properly was a must. I may make additional support though (extra piece of mind).
Hello jenniferpocaigue2508. We are happy to hear the video was helpful. Enjoy your new AC. Have a great night.
This video was very very helpful.
I wanted to buy one of 8,000 or 10,000 BTU models in June, but then there was a heat wave and all my local stores were out of them until the start of July! I found this much more time-consuming to install than previous window AC's that I have bought, but I did finally get it installed and going. It's been running for about 30 minutes now, and so far I'm happy with it. 🙂 The window I put this in was basically the perfect size for the short right-side extension arm. I really like that I feel very confident that the AC is firmly installed right now, but I worry it will be even more time-consuming to re-install when I go to do it next year or the year after that.
There are a lot of things I like about this (so far!), but I wish it was simpler to install. I do realize it must be quite a challenge to make an AC wish can be securely and firmly installed in the wide range of windows which exist. When I ordered this I expected that next year I'd buy a second one of these to replace the (still working) window AC in another room in my house. Now I'm not quite so sure I'll do that.
Thanks for being part of our family! We're so glad you've been enjoying your unit! Have a great day!
It’s not perfect but this video is hugely helpful for install. Couldn’t make much sense of the paper instructions so the video was critical.
Hello, artxlife7236. Thank you for your feedback. We will look into updating our documentation and are pleased to know that the video was helpful. Have an excellent day.
Agree with the comment below about the challenge with 24in window openings. Not enough holes for the left bracket to be centered. I actually had to drill into one of the smaller holes on the bracket itself and slide that metal clip into the new hole. Shortens the left bracket. In addition for some reason my ac unit was off center. The two tracks on the bottom of the unit are 8 inches apart but had to make thr right bracket 9 inches to the end and the left 7 inches for the ac unit to sit snug on the channels. Was more difficult than expected. Lots of tiny cracks that need to be sealed still. This probably works better with a bigger window.
Hello, SanMarcoTerrace1. Thank you for your feedback, we really appreciate it.
Yes the installation instructions are quite wordy but I didn’t think they were that bad. My issue was that the screws were too big for the holes in the bracket. I have a flat sill and needed to use the 1” screws to stabilize. Too thick to use with the holes in the bracket. Now I have to pray I have the correct screws
Hello @jstjen71, thank you for your comment. We apologize for the inconvenience caused by the screw size not fitting the holes in your bracket. If you have any further questions or concerns, please don't hesitate to contact us at digitalsuppprt@midea.com. Have a great day!
This is my 3rd unit. Bought one last year and loved it. Costco had them on-sale and bought 2 more. Did take me 3 plus hours each to get in. I love them....fyi Im a woman and did it bt myself.
Hello, @sdexter2105. Thank you for your feedback and for being part of our family! We're so glad you've been enjoying your units. Have a great day!
I just got my 10 k btu here in Canada..that's the best air conditioner ever. Get one before they sell out !!!
Hi, Vicky! We're glad you're loving your AC. Welcome to the Midea family!
I don’t understand why some people think the installation is complicated. Yes, as you would expect, it took a few hours, but I’m very happy with the results. The design of the unit is excellent, and so is the manual and feature set. Room for improvement? There always is: even if the AC is pretty quiet, there is a low-frequency vibration that’s transmitted to the wall, so it ends up being audible and a little annoying. Another one: all foam gaskets and blocks are of dubious quality/appearance (they scream “Made in China”, which is not obvious for the rest of the excellent unit). Bottom line: I would recommend this product, and I would buy it again for myself, but at the same time I think there is a little room for improvement.
Hi @rl4bzs, Thank you for your feedback, We'll pass this along to our product development team. We're delighted to hear that you are pleased with your purchase. Have a great day!
Most americans have limited mechanical skills.
A few hours??!!
I had no problem installing it. Simple install really.
The istallation is super easy. It's just that the instructions can be overcomplicated. As long as everything is screwed in in the right order, you're all set. Best AC I've ever had.
Hello, @JoshuaCastillo6309. Thank you for your feedback and for being part of our family! We're so glad you've been enjoying your unit. Have a great day!
I just installed the 8,000 btu model in the other end of my house. The 12,000 btu model w/heat has been a real champ, so I've doubled down. The install is a bit lengthy and tedious, but wasn't as painful my second time around. The Wife is pleased and I'm chillin now!
[edit]] oh yeah, this is my second unit purchased at Costco Direct Online. Great price, warranty, and fast delivery!
Hello @Thuddster, Thank you for your positive feedback. We're glad you've been enjoying your units. Have a great day!
It was a very easy install. I did it by myself in about 40-45min.
Cooled my media room in just a few minutes. Was about 81 and now a nice cool 73.
Hi, Michael. We're glad to hear the installation was a breeze and that you're satisfied with the performance of your Midea U. Have a great day!
We grabbed two of the 8,000 units to put in the kids rooms. Quite a bit quieter than others I've had in the past. We choose these for the security of the window closing in the middle of the unit for safety, also wanted the WiFi to monitor them from across the house. (Haven't explored that yet) Also really like how it doesn't block the other side of the window glass.
The windows in the rooms are both 52 inches, well outside the range for the included install hardware. I spent probably an hour and a half figuring out how to fabricate a mounting system using the support arms included in the box. (Well worth the time) And watching the video was helpful, even though I ignored a lot of it, some of the kit wasn't useful with my install.
Once I figured the first one out, the second one went in in less than 15 minutes.
Hello, Teddy. We are happy that the video was beneficial to you. For additional installation questions, please reach out to us at DigitalSupport@midea.com and we will be happy to assist you. Have a great day.
Any chance you could share how you fabricated a mounting system for your windows? I'm in a similar situation because my windows are 42".
@@sylviaheredia7513
I set up the center support bracket in accordance with the instructions, leaving off the side arms. Mounted the unit towards the side instead of the middle of the window, and trimmed one of the styrofoam blocks to fit the short side. I also bolted the lower lip of the inside of the support bracket to the flange at the bottom of the opening for structural security. For the long side I cut and trimmed a piece of lumber with a set of dado blades to lock into the window track. You might need to get some foam to close the gap at the top of the lower window pane, the foam strip that comes with the unit might not be long enough. I'm planning on using a standard cabinet surface latch to lock it in place.
I didn't list any exact measurements because your window probably isn't exactly like mine, you'll need to figure some of it out for the differences.
I hope this helps you enough to figure out what you'll need.
@@_Teddy_The_Bear This is really helpful. Thanks!
I'm about to tackle this starting today. I also have 52 inches. I still don't have it in my mind of how I'm going to do this. Well at least Home Depot is pretty close to my home.
Received a reply suggesting a 1X4 PVC trim board. Good idea.
Doing this in the heat of the day was frustrating, but the manual and video were excellent. Took about an hour to install, I wish the step for the anti tilt bar was before bringing the window down, I asked "why did I put it down just to put it up again. Awesome product, we'll see how long it lasts.
Thank you for your positive feedback. We're glad you've been enjoying your unit. Have a great day!
You definitely need the video to install as the written instructions can be a little confusing. I watched the video a couple times (and a couple other unboxing videos) before I started my install. We have a 200+ year old house so our windows are far from standard. I knew in advance I would have to add some wood under the unit for the bracket. I measured the window made the center mark and installed the bracket. Everything was spot on. However when I installed the unit, with it properly positioned, the openings to either side were different - one side I had to cut the foam to 4" and the other side was 2". I guess the storm windows were not installed to center LOL. In our case, the window doesn't close in the U, the storm window does. I don't know that I'd be able to properly install the bracket if I based it on the window instead of the storm. Other that that, very pleased with our unit.
Hello. Thank you for taking the time to provide your feedback. We are sorry to hear that the installation process was complicated. Please reach out to our specialists on Facebook at m.me/mideaamerica for assistance if needed. Have a great day.
the type b screws for the open window brackets do not fit in the holes
seriously! im extremely put out by this! The whole install is way to complicated and then these screws dont fit. Im considering returning it.
Hello Chester. I am sorry to hear about the screws not fitting. Please reach out to our specialists via Facebook at m.me/mideaamerica or via email at DigitalSupport@midea.com. Thank you.
Hello Peter. I am sorry to hear how frustrated you are with the installation and the screws. Please reach out to our specialists via Facebook at m.me/mideaamerica or via email at DigitalSupport@midea.com so they can assist. Thank you.
Completed installation of the 12,000 Midea today.......'Qapla!' Klingon for 'success'.
Thanks for usable tutorial.
Just woke-up from an afternoon nap, wow, so quiet.
Thank you for your kind words. Fantastic to hear. Enjoy!
Just received mine and was fairly easy to install. I really like the motor being on the outside which makes it quiet on the inside. One small pet peeve is there are no handholds on the box. UPS delivery driver was flipping it over and over going up the steps. One question, do you make a cover for the outdoor section?
Hello Bay. Very happy to hear that you received your new AC however, sorry to hear about the delivery. We don't offer covers here at midea.com. Please let us know if we can help via Facebook at m.me/MideaAmerica. Have a great day!
Same here. I couldn't believe that UPS doesn't carry a f*cking hand truck. He dumped it over and over to get to the front porch.
@@emjayay You should report them because from what I understand it's not good to flip over at AC at all!! You supposed to store them in the flat position.. with everything facing the right way.
I mean… it is heavy AF
Why I like Amazon. Saw delivery today on my ring cam. Two guys carefully brought it from the truck and placed it at the door facing up the right direction.
My biggest problem is that my window is large and has an interior trim that is too small to put the screws in directly, but if I try to attach the support to the window frame past the trim the arms aren't long enough to reach even extended all the way out. I'm going to have to improvise a bit. But the video did help get me started.
Hello Sebastian. I am happy to hear the video helped. Please reach out to a specialist via Facebook at m.me/mideaamerica for assistance. Thank you.
I don’t have Facebook. Is the support frame supposed to screw into the inside window sill or into the window frame channel? I couldn’t tell from the picture.
Easiest installation ever. Easier than a portable A/C a bought earlier lol.
I just scan the QR Code of the manufacturer book, this video pop ups and 1,2,3 it is installed.
Thanks!
Hi, alexneopr9568. Thank you for sharing your feedback, we're glad to hear installing the Midea U was easy. Have a fantastic day!
I was interested in this unit for some time , I finally decided on purchasing it to see if I can fit it in my window opening which was smaller than the minimum opening requirements. 12 " height to be specific, It took about 5 extra minutes to disassemble the window balance, but it was easy.. I really wanted to make a video but I'm not set up for that.
Originally I wanted mini split until I was quoted 8k for a single zone system by multiple companies.
I purchased the 8 k Midea u shaped unit for under 350 after taxes and its doing a great job cooling 400 square feet of the lower level of my ranch, I would have purchased the 10 or 12k but they were not available for pick up near me.
So far the unit is great , super quiet and well thought out.
Hello tkdtres. Thank you for sharing your feedback and kind words. Reach out to us anytime at DigitalSupport@midea.com. Have a great day!
Bought this thinking I could just throw it in a window like I've done with units I've had before but sadly this isn't as easy. Especially since I'm installing this on a second story
Hi @chrisbyron7769, thank you for your comment. We're sorry that the installation process did not meet your expectations. If you have any questions or queries, feel free to reach us at digitalsupport@midea.com. Have a wonderful day!
Just got mine. Installation was a problem.old house with wood and cement sills both. Had to MacGyver support for the legs.
Only thing worth mentioning is the side screws for bracket, put them in and take them out before installing unit. I had to take a shorty screw driver and pliers to turn them.
There is no quality control for foam pieces with lip, the lip was not on the edge. Had to bend them to get it inside of window sash.
Well designed, really quiet. I use the app instead of remote.
If you can find one get it.
Hope it lasts as long as my 30 year old Panasonic L-shaped a/c.
Hello zardoz2350. Thank you for taking the time to share your thoughts about the Midea U Shaped Air Conditioner. We are happy that you enjoy your AC unit's high quality design and quite cooling!
Nothing is made to last 30 years anymore.
Great AC, I got a second one this year.
@Hunter Luckman wow nice scam!
Hi Alex White! Thanks for your feedback. Enjoy your Midea U AC!
Excellent! Thank you! Makes the install so much easier.
Like how quiet it is. Installed an 8000 BTU unit. Wish I could have gotten a 10000 BTU or larger but it will help supplement our under sized AC during the summer. I like that it has window locks.
I really like how quiet it is. It’s so impressive compared to a normal window unit.
Supplementing my central heat pump here in Texas is why I am installing my second one.
@@imaudm I’m in central LA. We get the same climate, although I think Houston area is pretty darn rough, especially downtown. I was there last year when the humidity was terrible and it was well over 100 degrees.
I’m going to see how this one keeps up with the central air this weekend when it’s in the upper 90s.
Hello, @seabass22, thank you for your feedback and for being part of our family! We're so glad you've been enjoying your unit! Have a great day!
I replaced a GE window unit that had the same btu as the new Midea. The Media is cooling is way better than the old GE.
We're glad to hear that you had a wonderful experience! Thank you for taking the time to share it with us.
Very impressive video. Thank you so much for your help. This video was invaluable for my installation.
Hello Marlo. That is great to hear! Thank you for your feedback. Have a great day and welcome to the Midea Family!
It's been working AMAZINGLY! and quiet!!
Hello Andrew. Thank you for your kind feedback! Welcome to the Midea family.
This was a very good, straight to the point install video. Actually did extra steps other videos don't do or show.
Hello, @Jim12291958. Thank you for your feedback and for being part of our family! We're so glad you've been enjoying your unit. Have a great day!
Will you guys be making the extension arm a little longer in the near future ? The width of my widow is 45 inches. I am a huge fan of your U shaped AC and would love to purchase one.
Hello Michaelangelo. We are happy that you are looking forward to having this unit in future. We don't have that answer just yet! You can keep an eye out at midea.com or on our Facebook page! Have a great night!
@@MideaAmerica I have the same problem. Would have bought one by now but my window is also around that 45 inch mark. Please create wider/more versatile kits for installs.
I just finished installation of our 8000btu and just have to say: wow, this is the most quiet AC for the cooling power and price I've experienced.
re: the :U" design: being able to open the window while the unit was installed was less of a want than just the promised noise reduction the design provides; but the way the bracket system takes the weight of the unit actually makes installation process much less of a pain over traditionally designed window ACs. The provided foam sealing material took a bit of time to properly size out and customize to the bracket's fitting with my somewhat dated window frame; but once they were in, they sealed much better than what I've experienced with other ACs' "side skirts", plus *none* of the cut-to-fit sealing material or sealing design is permanently adhered to anything but the removeable bracket and unit. That's a really nice feature for folks like me that live in buildings with colder winters, where we're required to remove our window AC units seasonally.
And as far as the noise reduction itself, literally all I can hear inside - even when it's running on its highest settings - is just ordinary fan noise. None of the rattling or gurgling *at all*.
*Very* satisfied with this purchase.
Hello. Thank you for taking the time to provide your feedback and kind words! So happy to hear you are enjoying your new AC. Welcome to the Midea Family. Have a great day!
It's quiet and you can talk on the phone whoa! Yeehaw get this unit yal! Better than a swamp cooler yo!
We're so glad you've been enjoying your AC's quiet operation! Thanks for sharing your experience with us!
Easy install. Only needed help putting the unit into the window.
Yall need to make installation waaaayyyy easier!!
Hello, kolaking80. Thank you for your feedback, we really appreciate it. For questions or concerns regarding installation, please reach out to us at DigitalSupport@midea.com.
I suspect there is another issue at play here.
😂😂@@bingosunnoon9341
You need to make screws that actually fit the installation 1/2 B does not fit. None of the screws do. Should return this thing regardless of what the box says. If you can't even put the right parts in the box, how soon will I be replacing this thing because you skipped on other parts as well.
Question, i am about to purchase this from costco, can it be left in the window through winter? It looks painful difficult to install and maybe as hard to take out after the season.
Hi @cp00991, thank you for your question. This unit will need to be uninstalled during the winter season. Have a great day!
My first one in my bedroom window has been I n for a couple winters
@@imaudm do you cover the outside with plastic?
Wouldn’t recommend this without this video to help. The manual… sheesh.
Love the unit though. Works so well in the small home office and doesn’t bleed into phone calls. It’s very quiet relative to your standard window units.
Hello @howardjp.miamioh, we apologize if our instruction manual was not clear. Nonetheless, we are thrilled to know that you managed to install your unit successfully and that you are enjoying its quiet operation and performance. Have a great day!
Thank you for the helpful information. Please advise if it takes air from outside in a room or recycles air in a room.
Hello @andreisalmin7354, This unit does not pull outside air into the unit, it will re-circulate the inside. Have a great day!
4:20 you say to cover the holes using the foam, but then one of the first steps after putting in the AC unit is to install the open window bracket using those same holes you covered with foam...
Hello Paul. Thank you for reaching out. Please reach out to a specialist via Facebook at m.me/mideaamerica for assistance. Thank you.
Make a variant of this model with two separate parts for van builders and RVs. It will be an instant hit.
It already exists and is called a mini split.
@@TechnicalLeeJust about all the existing mini splits are too bulky and take too much juice except just a few DC mini splits but they are over $4,000.
@@joannahh7664 Hi, I just did. I heard Van builders/DIYers talking about cutting the Midea U in half. I hope that you would seriously consider making a model with two separate parts. A lot of class B van owners/builders are looking for a better AC solution. I don't really like roof top ACs. Too heavy, loud, and takes too much battery power.
Hi Phil M. That's a great thought! Drop us a line on Facebook at m.me/MideaAmerica.
I don't get what the extra foam block is supposed to do for a flat window sill
Hi @TheMendo123, the extra foam blocks can be used to seal up any gaps that you might have. If these gaps do not exist, the blocks can be considered as extra pieces. Have a great day!
I have the 12000 btu in my living room. Once the painting is done, then my window u shaped a/c goes onto the window. Your video , this video will be My guidance to install. Thanks for your time to help me install this.
We're so happy that this video will help during the installation of your AC! Thanks for taking the time to share your comment!
Great updated video for installing the 2021 units. My unit was secondhand and missing user manual. This video was all I needed to get the job done. Thank you.
Hello Lee. Happy it helped! Sorry to hear the user manual was not included. Here is the PDF just for your records: m.media-amazon.com/images/I/B1jDNDI3CMS.pdf. Reach us on Facebook with any questions at m.me/MideaAmerica.
Only took me three hours and I'm pretty handy. Had to go buy extra foam to seal all the gaps. Great idea, but not quite universal without some "field engineering".
Hi, kthubel. We appreciate your feedback. If you have further questions or concerns regarding installation, please contact us at DigitalSupport@midea.com. Have a great day!
i'm installing this in a horizontal opening window.. I already bought the plywood I'm putting in above it. (it's a back window that can't be seen by any neighbors so it's fine.) The hardest part so far is the bracket. My window has a 7" lip below it that makes putting those diagonal brackets against the wall impossible so i'm cutting wood right now to brace it against the ground. A fairly hacky approach but I'll probably think of something better by next summer.
This was a pretty well done installation video, only a few things left out
Thank you for your positive feedback. We're glad you've been enjoying your unit. Have a great day!
Awesome product. Took me a while to get it installed just right, but it is better than advertised. WoW 👍
We're happy to hear you've been enjoying your U AC, Heartmeister2003! Thank you so much for your feedback!
Would be good to know when to use which size of type A screw
Hi, Rob. For installations where the bracket sits on the window sill or a storm
window spacer, you'll use the provided one- inch Type A screw to secure the bracket to the window sill. Send us a message on Facebook at m.me/MideaAmerica for further assistance if needed. We're here to help!
This video is exactly what I needed, since reading 2 dimensional diagram direction manual never make much sense to me.
They easily could have made this installation much simpler.
Hello @shmuelmunitz9934, we're sorry that you found the installation video difficult. If you have any questions or concerns, please contact us at digitalsupport@midea.com. Have a great day!
Really wish there was an extender option for windows wider than 36 inches. I have a 40 inch window and would l Iove to buy this unit.
My window is 40inches and the unit fist fits perfect
There where 2 long extenders in internet box and one short so I used the 2 long ones
Hi Klebsiella33 and thanks for your feedback! Reach out on Facebook with questions at m.me/MideaAmerica.
@@VickyVicky-vu6td Hi Vicky - My windows are 38inches and I was very concerned that the tracks would not be long enough because the specifications say a maximum of 36inches- but you didn't have any issues? Im assuming that the tracks slide out to 40inches so there is a bit of margin on the sliders them selves? thanks so much!
@@VickyVicky-vu6td Just seeing this follow up comment now - does this mean that the long extenders are 36inches each? thank you so much! this is the most helpful review I think ive ever come across on Amazon!
I bought one of those last summer and it was such a relief.
I encountered 2 problems:
1- the supporting arms of the window bracket are too short; technically I could bring them all closer to the window, but the concrete part of the window sill blocks them. It made the whole thing a bit unstable, but since my balcony is on the other side of the window, I thought it shouldn’t be too problematic. But now I want to buy a second unit and this time there is no balcony. Are there longer arms available?
2- maybe because it wasn’t perfectly leveled (see point 1), some water was leaking from time to time. Does a perfectly leveled unit prevents that? Is there a drain ?
Thanks.
Hello Jean. We will be happy to help. Please contact our specialists via Facebook at m.me/MideaAmerica. Have an excellent day.
Jean, you do not want any window AC to be level, or worse, tilting into your dwelling. Window ACs are meant to be installed with a slight grade tilting out of the window towards the ground (the part of the AC you see in the room should be slightly tilted towards the ceiling) so the draining of water sucked out of your room drips outside and not in. You have probably installed your unit with the tilt angled into your room rather than towards the ground outside.
@@coont-tracker-69 thanks. No the problem is leaking outside on my neighbor's porch.
I would consider offering up my firstborn child instead of having to install this again.
With that said, it's a great unit that's super quiet once you get it in.
Hi @laddturner3203, we're sorry that you found the installation process tedious. However, we're glad you're enjoying the unit's performance and quiet operation. Have a great day!
My opening is only 24” so in order to get equal extension arms I had to cut the longer arm to match the one short arm.
This was one of the hardest and most frustrating installations I've ever completed. My window is not like either window here, in that I live in a 100 year old house where new windows were fitted inside the old window boxes, so I simply could not complete several steps in the instructions - additionally my siding outside made it impossible to get level AND make contact with the wall, so the air conditioner is tilted inward a wee bit, and leaks the condensation water all over my floor. The AC itself is great, but the installation is hell and if I can't stop it leaking, I will have to return it.
Hello Megan Hewins. We appreciate your comment about the Midea U Air Conditioner. We are sorry to hear that your AC unit was difficult to install. If at all possible, it is important that the AC unit is tilted toward the outside. If we can further assist you, contact us on Facebook today m.me/MideaAmerica.
I had to add a 1/2" board to get it to sit on the fake clapboard siding. Any AC bracket might have the same problem.
Megan, Go buy a flat piece of board to build your sill up.
Yeah it was a pain on my tiny house windows as well. Had to frame in extra stuff with wood. It seems to work alright once installed but the “easy fit” bit definitely only applies if you have newer modern windows of standard size.
Another issue I had as I’m renting an apartment in a very old house 100 years old. The house is not grounded I had to have a GFCI installed and this Media 8000 tripped the outlet ever single time the compressor kicked on. I then bought an LG Wi-Fi enabled 8000btu and now I’m not having problems and it runs very quiet. That’s all I wanted something to cool me down without listening to a bunch of racket. I wanted the Media to work for me but it has to be returned.
do you have longer extension arms to fit a 43" window
Hello Tence. Please reach out to us via Facebook at m.me/MideaAmerica for detailed information. Have a great day!
What was the answer? I have a 43inch wide window
My window is 54” wide, how do you improvise for larger windows? I don’t have Facebook!
I have sliding windows. Although its not meant fir it. I use insulation foam sheet and added extra security supporters to ensure its safe. Id be nice if you made u shaped ones for sliding windows too. Great idea and its great still the way im using it for this summer.
Unit it amazing. The bracket is a nightmare. Had to modify both of mine and add a 2x4 to the feet in order to get the correct angle. One notch adjustment would cause over/under angle- need an option in between.
2nd one I had to add shims under the bracket because the window frame lip was too high for the bracket touch the window sill.
And doing all of this from floors up hanging out a window.
How about windows that are bigger then 36”?
Just get extra foam
Hi Jim. Great question! The Midea U AC is designed for use in standard double hung windows with opening widths of 22-36" and height of 13.75". Reach out to us on Facebook at m.me/MideaAmerica with more questions.
An obvious shortcoming of these is the very soft thin aluminum fins on the outside with no protective grille. Most window AC units have either stiffer stainless steel fins or a grille.
Hello. Thank you for your feedback. We appreciate it! Please let us know if we can assist in any way via Facebook at m.me/MideaAmerica. Have an excellent day! (BBB A+ Accredited Business)
They might get away with it, I have 40 year old Sears Kenmore plastic frame little suitcase a.c. that still works great with those same flimsy fins.
They almost lőők like Christmas garland.
I clean it thoughally with hot soapy bleachwater each preseason & post season (before storing it in a strong plastic bag I pull a vacuum on before sealing.).
I agree. First thing I thought of. But I think I could get handy with a leftover microwave or fridge shelf and make a "protector" for it.😁😎
good to know, very detail oriented.
If you have a window wider than 36 inches, you’re out of luck! When I called Midea to see if their engineers have any suggestions on how to install on a wider window, I was informed the unit could not be installed. Period. So, you’re on your own.
Since I’ve already ordered a unit, I WILL find a way! But it would have been nice if Midea had given any thought about work arounds for wider windows.
@themaximzodal If you figure it out, can you please let me know how you did it? Just opened my box and started to install today and realized my windows are 42 1/2 inches wide. I don’t wanna have to return it and would like to come up with a solution. Thanks!🙏
@@MaxMcGuireCPA We can't be the only ones with wider windows! It may be a while before I make the effort. I got the unit to use if the electricity goes out in Houston AGAIN. I've had to jury rig every window unit I've tried. I'm looking for longer pieces of the thick block insulation that came with the unit, so far no luck.
This was impossible to install for me due to my window set up. If the wall outside your window is slanted (rather than strictly parallel to the window), the support arms will prevent the bracket from sitting properly due to the way they are designed. Now I get to return this 70 pound box and pay $40 shipping. Buyer beware.
I would contact Midea first. There is no doubt a way to adapt the bracket or add some kind of block to the wall.
Hello Steve. My name is Candice and I am sorry to hear that you have to return the unit, allow us a moment to assist via Facebook at m.me/MideaAmerica so that we may assist. Have a great day!
Beware. The lower bracket that has to be screwed to the sides of the window is adjustable only in 1/2 inch increments. If it doesn’t happen to fit your window you’ll have to rig something to make it fit. A serious design flaw that is not addressed in this video, which assumes that the bracket will just magically fit. I spoke to customer service and their only suggestion was to return the unit to Amazon.
A little block of wood and a longer screw should work.
Hi Brian Beker. We appreciate your feedback and can help you find a solution! Reach us on Facebook with specifics at m.me/MideaAmerica.
@@MideaAmerica YES BECAUSE EVERY 12 YEAR OLD GIRL IS ON FACEBOOK....NAUGHT
I ended up having to take the AC back out of the window to install the support brackets because there simply isnt enough clearance in the window. not the worst inconvenience but the heavy unit makes it harder to do those motions repeatedly when not noted in advance to placing it in the window.
Thanks for the video ! You made it much easier for the install.
How important is it for the bracket to be exactly in the center? The outside wall on my house has protruding bricks that would require me to shift the bracket to the left by 1/2" to allow both legs to sit evenly (as in, the left extension arm will be slightly shorter than the right one).
1/2" will totally be fine. As long as there is clearance you'll be fine
Hi. We are happy to see you are interested in the Midea U Air Conditioner! Reach us on Facebook with installation questions at m.me/MideaAmerica.
Is it safe to allow a curtain to rest between the two mechanical compartments to block light? It’s only touching plastic on both sides.
I have this question also.
An owner’s manual was not included in the new, original packaging, so I cannot look for the answer.
Hello Douglas PJK. Thank you for your comment about the Midea U Shaped AC unit. Please contact us today on Facebook at m.me/MideaAmerica if we can further assist you.
@@MideaAmerica I have deactivated my Facebook account. I need an answer to this question also - not via Facebook, please.
Hi Rose. You can reach us via phone at 866-646-4332 or via email MideaCustomerCare@hartehanks.com.
Great video & very helpful. Thank you!
Glad it was helpful! Thank you for sharing your feedback.
Dear Midea! Please finally do the extendable support arms! Here in America is a lot of windows with deeper window sills so for a correct installation you would need to put a 2x4 under the support arms.
Hello @StanislavIlin-rn1gj, thank you for your feedback; we will pass this along to our product development teams. Have a great day!