We are flying Neos JFK, direct to Palermo this summer. Had the same issue trying to pick our seats but customer service by phone was extremely efficient and helpful. We are looking forward to see how Neos is. Thanks for the great video.
Just flew premium from Milan to JFK with my dog in cabin . Bravo Neos and all the staff on board. Lounge at MXP is very nice . No flat beds but the seats are comfortable . Much better than French Bee to Paris on service and space . The food and service could not had being better. Did not encounter a single staff member that was not profesional and friendly from reservations to arrival. Food was good and well served. Will never do any other airline to Milan is very good for the value. Hurray Neos keep it up! You hook me we are clients from now on.
Great report. I flew Neos a few years back from Milan to Phu Quoc and back when they used to fly there and it was a great flight. The meals were great and the seats were comfy! I hope they continue to expand their network to some new countries.
Flew Neos from MXP to JFK last December. I had an amazing experience with them, great food, great IFE content and reasonably priced, highly recommend them!
Neos is an Italian airline which started its operations several years ago mostly on charters and then developed as a regular airline. Used to schedule mainly european and mediterranean routes, but recently added long haul flights to China and USA. Overall it is considered a safe and serious carreer.
I’m thinking about booking the same flight in december but I never heard about this airline, the prices are way cheaper than ITA. Thank you so much for this video, it was nice to see a real experience.
This review was awesome. You must have been lucky to go to multiple European countries to catch an inaugural flight. Europe is a beautiful place with so much diversity.
I took many times Neos for reaching sea resorts in the Mediterranean or for other leisure trips. I remember on longer flights they used to provide blankets and pillows for overnight flights and at least a pillow for long daily ones. That surprised me a little honestly, considering they used to do it even on flights shorter than yours. Regarding food, it was probably among the best in the global aviation, way better than any other big European airline. I really wanna try ITA's new A350, I'm curious to know if they have improved their in-flight services compared to previous Alitalia times.
Thanks for the comment. I was surprised that they didn’t offer blankets, but the cabin wasn’t too cold, so I didn’t mind. I really want to try ITA too.
I flew from rome to jfk with ITA a couple of weeks ago and i have to say that the food was the best i’ve ever had on a plane, the seats were comfortable and they gave us blankets and pillows. Highly recommend
I had never heard of Neos before just now. Really nice review of this new airline. All sorts of new airlines are popping up these days like ITA, who is stunning in it’s all blue livery❤️👍✈️
I heard about this airline though LI Flyer. Congrats on great flight and video! Italy will have to wait until next year for me, I've got other routes planned. I usually stay in Rome, but I might do Milan for a change. - Red
Good, comprehensive review, as usual 👍. Though I am not familiar with "Neos", it looks like a fairly comfortable and reasonably priced airline. As you mentioned, if you can book ahead, the fares are much better than the legacy carriers. I really enjoyed seeing the retro livery on the American Airlines plane parked at JFK as you were leaving your gate. Sometimes, the old livery is much more attractive to me. I will be looking forward to your upcoming reviews. Take care and have a pleasant and rewarding weekend. 👍🤗❤️✈️🙏🌎
Great video I enjoyed it never seen this airline before I am a Delta airlines fan personally but an opportunity to fly 787 with a configuration that's comfortable I'm all for it 🎉🎉
Great review! I think I'll give it a shot, its much cheaper than other airlines. Did they end up weighing everyones carry on? I know European airlines can be strict with carryon weight, whereas US airlines don't bother.
Great video! I am going to be taking this flight next month and I feel much better about my purchase now knowing more about this airline. I have a question about the luggage that you can bring on the plane. I am also flying economy and it says that I can bring a hand and unchecked luggage, so would a bookbag count as my hand luggage and a small suitcase count as my unchecked luggage?
bro i think i was also on ur flight! i was heading to milan to meet my cousins, and we have the same plane, airline, and aircraft! and same country. I was also in econemey
We are flying Neos JFK, direct to Palermo this summer. Had the same issue trying to pick our seats but customer service by phone was extremely efficient and helpful. We are looking forward to see how Neos is. Thanks for the great video.
Have a great trip!
This is the first Neos review I’ve seen. Really enjoyed it. Cheers.
Thanks Colin!
Whenever I see the NEOs livery, I think of TUIfly xD
I m italian and I think the same 😝
At the beginning of its story, Neos was part of TUI (from 2002 to 2004). There was the TUI logo on their aircrafts
@@pietro.c ah Ecco spiegato perché son praticamente uguali 😌
Just flew premium from Milan to JFK with my dog in cabin . Bravo Neos and all the staff on board. Lounge at MXP is very nice . No flat beds but the seats are comfortable . Much better than French Bee to Paris on service and space . The food and service could not had being better. Did not encounter a single staff member that was not profesional and friendly from reservations to arrival. Food was good and well served. Will never do any other airline to Milan is very good for the value. Hurray Neos keep it up! You hook me we are clients from now on.
Great report. I flew Neos a few years back from Milan to Phu Quoc and back when they used to fly there and it was a great flight. The meals were great and the seats were comfy! I hope they continue to expand their network to some new countries.
Glad you had a nice experience with them!
I flew Neos from Milan Italy to Lanzarote in Spain on 737Max, i had a very good flight.@@nycflyertravel
Flew Neos from MXP to JFK last December. I had an amazing experience with them, great food, great IFE content and reasonably priced, highly recommend them!
Great to hear! Thanks for the comment Elliot.
Neos is an Italian airline which started its operations several years ago mostly on charters and then developed as a regular airline. Used to schedule mainly european and mediterranean routes, but recently added long haul flights to China and USA. Overall it is considered a safe and serious carreer.
WHY SHOULDN'T AN ITALIAN CARREER BE SAFE
@@mariacristinaciampi3069 chill. he didnt say that
Wonderful airline 👌👌👌 quality of food 👌👌 behavior 👌👌 wonderful experience 💖💖
I’m thinking about booking the same flight in december but I never heard about this airline, the prices are way cheaper than ITA. Thank you so much for this video, it was nice to see a real experience.
Thank you! I’d definitely recommend it if you can get it for cheap.
Thank you so much! Very informative :)
Thanks for watching
I loved to watch you review about Neos. You also have to review Condor for inbound or outbound flight to /from JFK :D
Thanks! Hopefully I can fly on Condor soon.
I have only seen this airline once irl, they seem quite nice. Great review👍
Thanks Ethan!
This review was awesome. You must have been lucky to go to multiple European countries to catch an inaugural flight. Europe is a beautiful place with so much diversity.
Thanks! It was definitely a memorable experience flying to Italy and then to Norway.
I took many times Neos for reaching sea resorts in the Mediterranean or for other leisure trips. I remember on longer flights they used to provide blankets and pillows for overnight flights and at least a pillow for long daily ones. That surprised me a little honestly, considering they used to do it even on flights shorter than yours. Regarding food, it was probably among the best in the global aviation, way better than any other big European airline. I really wanna try ITA's new A350, I'm curious to know if they have improved their in-flight services compared to previous Alitalia times.
Thanks for the comment. I was surprised that they didn’t offer blankets, but the cabin wasn’t too cold, so I didn’t mind. I really want to try ITA too.
I flew from rome to jfk with ITA a couple of weeks ago and i have to say that the food was the best i’ve ever had on a plane, the seats were comfortable and they gave us blankets and pillows. Highly recommend
I had never heard of Neos before just now. Really nice review of this new airline. All sorts of new airlines are popping up these days like ITA, who is stunning in it’s all blue livery❤️👍✈️
Thanks for watching! Hopefully they expand to more cities in the US.
Looking very nice.
I heard about this airline though LI Flyer. Congrats on great flight and video! Italy will have to wait until next year for me, I've got other routes planned. I usually stay in Rome, but I might do Milan for a change.
- Red
Thanks Red! Happy travels.
The excellent thing about your reviews buddy, is that you’re not too proud to travel economy, that’s where most of us end up after all!
It’s also the only place I can afford 😂
Good, comprehensive review, as usual 👍. Though I am not familiar with "Neos", it looks like a fairly comfortable and reasonably priced airline. As you mentioned, if you can book ahead, the fares are much better than the legacy carriers. I really enjoyed seeing the retro livery on the American Airlines plane parked at JFK as you were leaving your gate. Sometimes, the old livery is much more attractive to me. I will be looking forward to your upcoming reviews. Take care and have a pleasant and rewarding weekend. 👍🤗❤️✈️🙏🌎
Thanks John! I’m glad you noticed the retro AA livery. I made sure to find an excuse to include it in this video because I was so happy to spot it.
We are going to get that premium cabin review?
Flying on Neos in December one way from Jfk-Mxp for $240.
Enjoy your flight!
Fun fact: the airplane neos actually takes you to egypt I think
Great video I enjoyed it never seen this airline before I am a Delta airlines fan personally but an opportunity to fly 787 with a configuration that's comfortable I'm all for it 🎉🎉
Thanks for the comment! It’s always fun flying on a new airline and the 787 is a great plane.
Welcome to Italia 🇮🇹😎
Please start Vancouver to Milan
Nice video
Thanks
I never even knew this airline existed.
Very Good Review for all of us. Any thoughts you have on the premium economy seat ???
Thanks for watching! I haven’t experienced the premium seat yet, but hopefully I will soon.
Great review! I think I'll give it a shot, its much cheaper than other airlines. Did they end up weighing everyones carry on? I know European airlines can be strict with carryon weight, whereas US airlines don't bother.
Thanks for watching! No, they didn’t weigh out carryons
6:04 you can always ask for extras 😊😊
I’ll keep that in mind for next time
were they strict on the cabin bag sizing/weight?
Not really
Great video! I am going to be taking this flight next month and I feel much better about my purchase now knowing more about this airline. I have a question about the luggage that you can bring on the plane. I am also flying economy and it says that I can bring a hand and unchecked luggage, so would a bookbag count as my hand luggage and a small suitcase count as my unchecked luggage?
Thanks, usually a book bag is considered a personal item because you can fit it under your seat.
@@nycflyertravel Thanks! I figured that might be the case. I know that's how it is with American Airlines, but it was worded weirdly on Neos' website.
Was there complimentary wine or beer offered?
bro i think i was also on ur flight! i was heading to milan to meet my cousins, and we have the same plane, airline, and aircraft! and same country. I was also in econemey
or i think not, idk.
@@alyan501 who knows, maybe!
How long was the flight?
Evening takeoff from John F Kennedy International Airport New York JFK USA 🇺🇸🛫 to Milian Italy 🇮🇹, along through night time until in the morning.
what is their reservations website???
So this is the reason elemental hero air Neos can’t be reprinted?
Do you have any tips for finding cheap flights? Seems like you always get a deal
My go to is google flights. You can also get some good deals in the fall/spring.
@@nycflyertravelGoogle flights is the best option
How did you get back to NY?
I flew up to Norway and took Norse Atlantic back to NYC.
Is Neo nice !? Which one is better between ITA & NEO ? 💜🥁🐉🎤🎶✈️🇮🇹💕💞
Will my 6’2 friend have enough legroom he’s worried lol
Like most of today traveling is average
Lol that's basically tui
Neos has nothing to do with Tuy!
@@enricofasella2538 the livery looks similar
Is this worst than TUI?