Hey guys! As you can see, I'm still uploading content here, but some of my videos are bigger in scope, and I try to make them the best I can, which means they can take a while. If you weren’t aware, I do upload a less formal, exclusive video every single month to my patreon. That’s a backlog of 80+ videos at the moment, and all tiers get access to all of them. If joining doesn’t make sense for you, that’s no problem! I’m so lucky to already have the amount of support I do over there. But it’s an option that’s available to you if you find the waits between public videos difficult. I get new patrons all the time saying they wish they’d known about it sooner, so this is me letting everyone know! So there! & please stop telling everyone I'm dead 😬 www.patreon.com/JennyNicholson
This was a melancholic watch. I recently quit my job of 5 years as an escape room designer, in part because the owner's greed was driving the quality of my work into the ground. It won't be long before my rooms sit empty and unenjoyed, just like this hotel. I really feel for the designers and the actors involved in making this. They deserved for their work to be treated better
It made me angry because there is so much designing talent for immersive experiences but most of the time they simply do not have the Disney budget to execute the cool shit they are absolutely capable of in the industry already!!
@@abigaillynch8315 oh man, I'd have to even remember what channel it was. I want to say it was Bloomberg DC? probably in the range of July-August-September this year. It was broadcast some time in the afternoon. I think they were talking about it in terms of Disney as a company, being a financial station. Not sure if thats even worth it, but good luck, thats all I remember.
That's genuinely SO cool, I love how nowadays some youtube video releases hold weight and become events in an of themselves the same way culturally impacful movies do
I went to the great wolf lodge when I was 13 and I paid about $50 for a plastic wand. And then I pointed the wand at a magic tree and then the tree woke up and a big animatronic face on the tree told me to go to the 4th floor and speak to the elf princess, she told me to consult a giant wolf on the second floor, which then told me on the fifth floor there’s a stone statue. I inserted the wand into the statue and the speakers rumbled and the characters congratulated me on saving the forest. And that was so much cooler than anything described here.
Jenny's curse is that her criticisms are so valid and well researched that by the time she shares them the thing she's criticising is already out of business.
My aunt and uncle went here in place of their honeymoon, which they didn’t get to go on. They didn’t have a wedding, just went to the courthouse, because they needed to save cash for a house, and they’d just had a kid. Almost 6 years, and the ~immersive Star Wars experience~ is what they splurged on for the first time in forever. They also stayed in town to visit the regular Disney park and go to the Halloween parade. All they talked about was the Halloween parade and when I asked about the Star Wars thing that cost $10k+ for them, my aunt’s face dropped and she said “it was alright, I was kind of confused the whole time.” Like Jenny said, middle class people who save up for things like this, it was a very special occasion, we watched their kids for 2 weeks straight, and all they had to say was “eh, it was alright. But I got a cool purple light saber in batu.”
Based on Jenny's video and your aunt's comment on being confused, it seems clear that this should have been less phone based and more just having actors walk around and interact. If you're paying 10k you shouldn't be playing kids games or looking for something to do, you should be able to feel like you're in Star Wars. I could see your aunt having assumed it was the latter based on maybe just the tiniest misleading marketing clips. We who grew up on tech really need to tech our older relatives about looking up reviews online. It might ruin some surprises but it can also save you from an awful experience like this.
Yeah they claim to try to create this immersive experience and you're on your phone all the time like you could be playing a computer game at home for £20 for a week's entertainment.
@@morgantrias3103omg THIS! Because although its not exactly the same, the entire time during this review all I kept thinking about was how a PC game I bought recently, Avatar: Frontiers of Pandora, is WAY more immersive as an experience than this hotel that cost people thousands! And I didn’t even get to pick from dialogue options or have the characters call me by a chosen name! And that game cost me about £60 for the gold edition on sale and it was worth every damn penny, it’s fantastic and I can think for is that I got way more out of that £60 I spent on an Ubisoft game than I ever would’ve at any “immersive” in person experience current Disney could ever sell to me for an obscene amount of money Which is really sad and goes to show how corporate greed is just ruining art in basically every form, and is making the Disney company cannibalise itself and destroy any consumer trust they’ve painstakingly built up over the past many decades 🥲
honestly its dumb even at that level, cause if someone happens to not have disney plus then their 2 days of free disney+ at the resort is just free advertising
I don't even see how they'd lose money because it's their thing they can just put it on the TV, right? It's not like people are going to be more likely to sign up for Disney+ just because they're in the starwars hotel, but they might be if they get a 2 day free trial. They have nothing to lose and plenty to gain but they're just that stingy.
@@GippyHappy because each 'viewing' they stream they have to kickback money to the rights holder for that show its all Fd up these days n we get scenes cut out or edited too all since licenses for music and trademarks were usually contractual and time sensetive back in the day because all the contracts for older shows n movies were designed long before streaming existed the rights were only granted to say print 1million dvds between certain years n there wasnt a consideration for lifetime streaming so i think newer stuff the cost is either considered in advance or they avoid it and use original soundtrack in low budget stuff but older shows and films are likely considered an expense, ridiculous tho for 6 grand like thats insanely expensive you should get soooo much for that like you could hire a team of actors personally for each guest at those prices
Genuine props to you for trying to start crowd reactions, everyone feels so awkward but still all want to participate without being the first one. You def helped some families have a better time.
That's why you spend a few extra hundred dollars on the add-ons. The $6,000 is just the entrance fee at the door of the club -- the real fun comes with the stuff that costs extra, teehee
Jenny having a bad experience at a theme park is so funny to me. She is like the most enfranchised theme park enjoyer that will actively engage with the park and how it is marketed, if you can't give her a good experience, you shouldn't have a theme park
For real. Her trying to be all interactive and supportive of the marketing and then the employees looking at her like she’s having a schizo episode is so sadly funny
Can you imagine the levels of disappointment the Imagineers felt going from the blue sky phase all the way down to “the cargo room is a closet with some boxes and that’s it”? It had to have been soul crushing. You know they pitched like 5 million cool things that just got shut down as a… cost saving measure I guess? I don’t actually get why tbh
yeah, it's a weird balancing act where they didn't want to spend tons of money on impressive setpieces, but they also didn't want it to be boring because of the lack of setpieces, so they just kind of did a middle road where they have *some* impressive stuff but the rest of it is very unpolished and "meh"
It's also that we absolutely know they could throw a billion dollars at this project and be totally fine we know they could probably even lower the cost to the $1,000 they were pitching it for originally with all of those extra billion-dollar amenities and probably make it back with that $1,000 packet But this is Disney were talking about no longer about uplifting creatives or about making actually groundbreaking things instead just about stealing people's money and putting the bare minimum effort into anything they do
the fact that Jenny paid $169 to receive guaranteed photos of a very expensive vacation and did not receive ANY photos, and was then refused a refund until she posted about it online is ridiculous. Thinking about the guests who never got that refund... Disney doesn't care about the customer experience if they get to just siphon money. Doesn't make me want to visit.
Chili's imagineers assumedly have to deal with the logistics of sending their customers on a cryptic ARG quest every time somebody orders the chili, unlike Disney imagineers who only did it that one time
i would die for Ouanni, this trainwreck didn't deserve her. her actress did such a great job at conveying meaning across the "language barrier" with gestures and intonation - and i love every clip of Jenny talking to Ouanni with Lindsey being baffled as to how Jenny can understand her
IKR?? When Jenny's sister says "how were you able to understand her?", I was like "how could you not? She's so expressive!". Whoever was inside that costume needs a raise (and a job that actually values them), because I also fell in love with Ouanni from just Jenny's snippets lol
Girl if i spent 6,000 dollars to go to a fancy Star Wars LARP only for the cast members to not roleplay with me and for the game to not work I would've just started crying, ngl.
the entire video filled me with a sense of longing and want. like. it made me sad without even BEING there! i would have a full on mental fucking breakdown if i went through everything to make a character and try so hard to be her only to just be shafted by poor planning and non care by the tech people. i just want something like this that actually works! hell id pay 10k for an escape like that.
@@homelander2243 I mean yes for sure, but its SO EXPENSIVE that I think making it enjoyable for the adults that have to pay for it, is not that big of an ask. The whole "its for kids" just doesnt hold up if I, the adult, am paying SO MUCH MONEY 😂
There’s something particularly gutting about having been a college program cast member with friends who made it into opening crew then lost their jobs when the project failed and literally watching these friends on screen as Jenny hopes that they didn’t.
So they didn’t shuffle them around? I don’t know anything about theme parks or Disney but Jenny worked at Disney before doing UA-cam full time, so I thought her guess would be the right one. This is so unfortunate, this strangers best wishes to your friends and you. At least I hope this will look good on their resume and open some doors.
I would love so much for someone to publish a book about the experiences of Disney cast members, so many of them will give little anecdotes about it on background (comments on UA-cam videos like this one, for example) and they really should be compiled. Heck, it could even be a three-part anthology, "The Good, "The Bad," and "The WTF?"
@@Eviltwin531 Would love to see that, but would be shocked if Magic Rat World didn't find a million ways to shut it down fast. In the end, not enough people are going to know or care to stop them from making money and profiting off of less-than-minimum-wage labor from optimistic young adults. That being said, it'd be nice to see more of their stories told. I've had three friends join the DCP, and I've had three friends report some pretty awful experiences there.
as an architect, the dinner show pole and the entire design of that space is baffling. designing sight-lines is an often unseen aspect and doesn’t get much attention in magazines, but i promise you your local office renovation with an arch team has definitely had in depth conversations about sight-lines. you want your receptionist to see everyone walk into the building, don’t want the exec offices to face bathrooms or cubicles, etc. this was a billion dollar project, someone would definitely have had the space designing experience to point out the issue with the poles & performance issues, it was probably just too expensive of a change and they thought people would just put up with it after shelling out $6000.
if you look at concept art, originally they were only going to seat people in the middle area and have the stage in the center, but probably to work with the schedules/maximize profit (ofc) they added more seating by moving the stage to the far end of the stage and adding booths to the edges. i'm sure someone mentioned the issue with the sightlines and some exec was like "idgaf" lol
Interesting, and adds to the bafflement of how Disney chose to (mis)treat some of their highest-spending customers. The context of an architect pointing out the problems and some exec overriding the concerns for financial reasons is even more interesting when one considers that the ‘Captain’s Table’ upgrade (i.e. modestly upgraded food but also guaranteed best views in the house) was a staggeringly cheap $30 per person, on a $3k-per-day vacation. They essentially placed almost no value on quality of view. Does this mean the decision-makers simply had no conception of customers’ desire to actually see the show, at a dinner show - and had no conception of anyone being upset at having poor views? Wouldn’t these be the world’s worst people to be in charge of the planning/design of a dinner show venue?
I mean especially Disney has a HUGE history of designing especially with sight lines in mind so it’s baffling that they could fail at something so basic
Fully believe that it was given the ability to momentarily foresee the future and accurately described Jenny's soon to come experience before shutting off.
@@nonbinarygenderqueerhomosa8820 It seemed to function like an Amazon Alexa would, which is an AI software- not to mention Disney called it an “AI concierge” 🙃 AI doesn’t just refer to generative AI. Enemies in a lot of video games are a kind of AI too!
The “you just did it wrong” crowd got me fucked up. For $6k I should be able to do literally everything as wrong as possible and still have an amazing time
Right? In the end this ISN'T LARP. You should be able to show up, as a whole adult, and be guided through this hotel-stay-turned-immersive-experience as naturally and effortlessly as...well, a hotel stay. Yes, some might argue that this place was "more" than a stay at any of Disney's other resorts, but that doesn't change the fact that the bridge between "accommodation" and "experience" should never have been so difficult to traverse.
@@natelevy1040Dang, where did you go for a safari to cost that much. With food, accomodation, entry and a night tour, my last trip cost more like $500.
Much like the comments section of the Evermore video, I’m excited and then left feeling quite sad as I read all of the fantastic ideas from Jenny’s viewers that would’ve been easy crowd pleasers and both logistically and thematically appropriate. The breadth of missed opportunities…
Hello! I actually worked on a lot of the furniture in the main area of the hotel (the red furniture and ship display case). I can say that this project was already gushing money from the start. Execs were demanding insane dates for project competition which means that all trades were basically falling over each other trying to get their part done and making a ton of expensive mistakes along the way. Not to mention that pretty much all the required materials that Disney wanted us to build with we're obscenely expensive and we're pretty much all being used in very experimental ways. Which means that the time to actually acquire these materials basically means that we were always behind schedule working insane hours. If you ask me, this project failed for the same reason all projects fail; poor planning and poor communication. And because a mouse runs the company 😕
Dang that sounds like a really sucky environment to work in. Where the only thing you're valued for is how fast you can put out something that looks pretty good and works enough. That sounds so demoralizing
Thanks, pretty interesting to know - I just want you to know that your efforts were appreciated, I spent a lot of time in the lobby, staying up very late to soak it in - the benches were super comfortable, and the ship display case was awesome, I spent a long time looking at the model. The work on the floor was impressive.
Sips beer. Yep. This is like the story of a really broken escape room that someone I know made in a nearly financially bankrupt shopping mall, but costing 10,000x more and being somehow less engaging and having worse special effects...
It’s honestly disgusting how Jenny got the cold shoulder twice when Disney thought she was a “regular” person. But then immediately resolved the issue as soon as they found out about her following.
To be fair, any company will usually resolve your issue if you contact them via social media instead of emailing or calling. I’ve had to do it with other companies before. They can magically solve your issue somehow once you put your issue on their social media
@@SquiffehhI wouldn’t say any company. I’ve been ignored by multiple on twitter (and even blocked on insta) after having issues getting products that arrived broken returned.
I love how Jenny uses Spirit Airlines to demonstrate a low base cost that hides nickel-and-dimeing and then flips the script at the end to show how Disney is like HELL SPIRIT; charging a high base price on top of the nickel-and-dime routine.
The problem is clearly that Jenny avoided the smuggler storyline so strongly, when the only activity they had planned for guests was smuggling luggage.
Smuggling luggage as part of the storyline is a clever labor savings technique. Why pay people to bring the luggage up when you can have your guests "smuggle" each other's luggage
This is astonishing. A luxury LARP experience, but with no luxury, no roleplay, no riddles or puzzles... So a live-action experience : you are there. Alive. Existing. Don't ask for more, it'll cost you extra.
It's such a minor detail but them not throwing in Disney+ is just such a colossal failure in every regard. People who don't have Disney+ find out what it's like to have Disney+, they get home, they think "Wow, I really miss having Disney+, maybe I should get it!" It's... it's cost-cutting in the same sense that you could save money in the short-term running a restaurant by not ordering any ingredients and firing all of your staff.
Seriously! Someone dropping $3k/night to go to a Disney hotel probably wouldn't balk at signing up (or already have). It's the very worst of both worlds: looking cheap and actually not saving much money
Did they forget the basics of advertising? Positive association? Hello? Imagine how many kids would love to have a Star Wars adventure and then go back to rehire rooms to watch the clone wars for the first time. It’s honestly starting to feel personal how little Disney cares about starwars.
@@chuckbuck5002then you get home, the kid sees the Disney+ app, it makes them think of that cool Star Wars hotel, and they get a subscription. Although they probably already have one if they’re dishing out $6+ k for this hotel stay.
My sister speculated that maybe they initially planned animatronics of him to pop out of little mouse holes or be on the balcony, and then were like nah too expensive, and wrote that he's dead. Like why else have a captain that's a silly little guy only for him to be unseen right
I don't think it's painting with too broad of strokes to say anyone willing to pay $3000 a head for a two night stay at a Star Wars theme hotel probably is already subscribed to Disney+.
Yeah that is utterly egregious, especially since they are gearing toward families in general. Kids are sick or having a bad time and need to be in room then too bad cause Disney says "f you pay me"
Jenny's Firsr Order supporting character being suddenly and randomly assigned to help the Resistance at the last minute without any previous indication isn't actually the flaw it seems at first, because the same thing happened to General Hux
I'm still sad about Hux. There was a GREAT villain there. Hell, connect him more with Phasma since they met in her book and also get the most out of THAT character, but NOOOOO... Disney had no actual PLAN...!
I don’t know why I felt like coming back to this video again, but I'm struck today by the 'parents must bring their children to Disney' part. To parents who may watch this: I have never been to a Disney theme park. My parents did not take me. We had many wonderful vacations in beautiful, wonderful places and made wonderful happy memories. I am a happy, well-adjusted adult with a good relationship to my parents. You do not have to take your kids to Disney. They will be fine without it.
Conversely, I went to Disney World when I was 7 or 8 and all I remember is getting stuck in a torrential downpour and my little sister puking on the plane 😂 Not that I wasnt extremely lucky and grateful to go, but I wish we went when I was older so I could’ve remembered more of it
I'm honestly surprised that the smuggler storyline didn't have guests carrying other people's luggage into their rooms so Disney didn't have to pay someone to do it.
At the start of the video, I genuinely thought that was gonna happen! I forgot about that until reading your comment lol, I got really sucked into the video
I genuinely thought that’s what they meant 😭 Or making it a fun game for the kids like “we stowed precious illegal cargo in YOUR bags! You must transport them yourselves and avoid anyone who claims they wish to assist you (bellhops) for the Resistance!”
When I consume pulitzer-level journalism, i prefer for the journalist to cycle through several elaborate costumes while never deviating from their surgical dismantling of the greedy corporation in question. Thank you for your video
It’s a surprise everytime! I don’t know how I manage to forget that she does this but I feel like every time I look away there’s a new extravagant character
I know no one will see this because it's been months since the video was posted, but part 16 you're describing an issue car enthusiasts for years. Digital had become so much cheaper than mechanical that companies will always go with phones, screens and speakers than live action, mechanical technology. And probably 80% of people won't notice the difference but the enthusiasts will feel robbed of the soul they fell in love with. And you think hey at least then it's reliable and cheap to repair, but somehow it's LESS reliable and MORE expensive. It just kinda hurts. My point being, from one enthusiast to another, I feel you.
@@violettecoffee lots but so many of them are so sought after that prices are crazy. I'm in the middle of restoring 2 civic hatchbacks, one from 1992 and one from 1997, and a toyota supra from 1988. All beautiful, excellent cars. The civic sedans befors i think 2002? are excellent, practical, and get like 40 miles a gallon. For economy cars, honda civics and accords pre 02, And the same years for Nissans, toyota Corollas and camrys. The suvs of that gen have stiff, bumpy truck suspension but are super practical, my first car i bought was a 1997 Nissan pathfinder. The door locks and latchs had to be opened by hand but opening and closing them felt better than any car ive ever rode in. The American cars of the same years are the same but to a much lesser extent and the brakes feel wooden and can be sketchy feeling to people who've only used over boosted electrically monitored modern brakes. The Japanese and European options have excellent brake feel, better than most modern cars I've driven. The mazda 3s are INCREDIBLE cars and since enthusiasts havent jacked up the prices yet you can still get a pretty good deal.But parts are hard to come by now so they get expensive. I'd recommend pre 2012 cars almost across the board, especially the Japanese options since they're a good mix of modern convenience and analog reliability. But all in all, nothing compares to the first couple generations of lexus in terms of luxury driving experience and the planted, grounded analog feel. A good condition ls, sc, or gs with any engine is incredible. And always remember, when it comes to fun factor, mazda miata is an acronym for Miata is Always The Answer.
I have more fun driving my 2013 Mazda than I do driving my dad's way newer car just because his car has so much tech in it that it takes away from the fun of driving and being in tune with your car. Sure for most people it's good to have all this tech keeping them safe, but I want to feel like I'm controlling my car rather than the car controlling me
It's not like they're losing money! Disney+ is not a finite resource and very few people are going to sign up for it to specifically have it on vacation.
@@mastermarkus5307 No, but in the way hotel provide television, there should be a version of Disney+ that can be reset after each stay and person specific like how some planes have individual streaming screens for each seat. I think that’s more along the linear what people are saying - that’s how I took it at least
I think this fact was the final nail in the coffin of the Star Wars hotel. Jenny is the undisputed queen of theme parks. Disney should not have messed with powers above their station.
@@ACAB.forcutielmfaooooo I looked up at the timestamp I was at bc of your comment also not knowing how long the video was and I am at 2 hours 21 min and im gagged there’s this much more to the story
ultimately it feels like the staff got scammed even harder than the customers. their love, blood, sweat, and tears all given to a corporation that would murder them if it made them a small profit. shout out to the captain and rest of the actors and staff, and i hope disney internally relocated them like Jenny mentioned so that they didn't abruptly lose their jobs
it would honestly be so easy for Jenny to go the “sponsored influencer” route and get things comped and just use her twitter clout to easily rectify any issues so i really admire her making a point of saying that the average guest would have lost a lot of money thanks to disney’s errors. truly a queen for the people!
I imagine Disney has her perpetually on their radar now Any news article discussing Disney's recent financial worries will reference this video, which cannot be a good look
@@davidhong1934OMG really?! That’s crazy, she used to work for Disney too 😬 I knew it happened with Evermore, but it’s crazy she got on DISNEYS’ radar 🙊
@@davidhong1934they train their employees to recognize her and fear her online reviews, so now Jenny has to go in disguise like a food critic so she doesn’t get preferential treatment
Wait, so the in-universe, diegetic offering of this luxury space cruiser is dinner and a show on night one and a trip to a hostile planet under martial law the next day
In my brain Amethia Tope is so influential that Skippy also has his own social media presence (or whatever the equivalent would be) and thats how the captain recognized him 😂
The GSC is such a spectacular failure in that Jenny is the ideal guest. Willing to suspend disbelief, excited for theme park emersion, willing to be inside and sleepless to catch everything for days on end, and very understanding of all the quirks and glitches of something this big… And for it to still fail her, not just a little but spectacularly is inexcusable beyond belief.
I have to disagree. The ideal guest for the hotel is someone who has all that, then will also ignore the bad stuff and aggressively defend and promote the experience for free online.
It sucks cause I am one of those people. Maybe not for a Disney IP but if this was at least affordable I would have totally tried it out and played along. I love being immersed and play DnD on the regular. And all this video makes me think is how it could have done better and how a similar idea but with different concepts SHOULD be tried. A murder mystery hotel for example would be great! And it frankly makes me want to write my own version of one.
@@TheSergio1021Sounds like The Witcher school in Poland would have been great for you then. Much cheaper than GSC and you’re in a real castle in the countryside.
You'll never read this, but I am SO HAPPY that somebody remembers the promises for Galaxy's Edge. I was so utterly disappointed when I visited. It was a complete and total bait and switch, and really destroyed my lifelong love for Disney parks. And also, I just want to mention that Kim Possible is one of my family's favorite Disney memories because it was so unexpectedly engaging. And the re-theme to Phineas and Ferb remained just as good. Your video was AWESOME.
I remember telling friends about the reputation system, and then it never happened in the park and I thought that I must have misremembered! Disney gaslighting all of us
I was also disappointed in Galaxy’s Edge. I love Rise and Smuggler’s Run, but overall I felt like it was mostly a place to walk around and shop, which isn’t much to fill the time. Many of the other things to do required an extra fee and reservation. Plus nearly all of the stuff to buy was aimed at kids and from the sequels. My dad looked at probably every piece of Star Wars merch in the parks, trying to find a nice figure or something more aimed at adult fans of characters from the original trilogy, and couldn’t find anything he liked.
@@peacelovetv95 it's so embarrassing how they keep trying to make the sequels happen even after the shitshow that was the final one... like just admit the best days of star wars are over and sell the damn darth vader helmets
@@luiysia Yeah it's really weird, like even if the sequels were way better, the original trilogy is just such a classic force of pop culture. They're leaving money on the table by not capitalizing on it more
I like that Disney panic-fixed an error for her twice upon realizing they burned a huge influencer and there was still four hours of stuff to complain about
@@sam4330 I mean, her vids get MILLIONS of viewers; I doubt their own podcast gets more than a couple hundred. It's a good thing the hotel shut down, because this vid would literally have been enterprise-ruining. It's made a meme out of this hotel for like. IRL friends of mine. I'm amazed.
I can't help but love it. Lose money, you ɸûcks! Because, as Lucan wrote of Caesar, I rejoice in [their] ruin: that's what they get, for ripping people off _twice¹_ - the stupidly overpriced experience in the first place, and then _not even making their own mistakes right..._ unless you've got a massive audience (and thus can inconvenience *Disney,* which is of course what really matters). _¹(and for screwing up everything related to Star Wars except like one single show and maybe one or two seasons of another)_
Crawling around in uncomfortable conditions, scanning the barcodes on crates, being treated weird for showing enthusiasm, and being ghosted by the characters who ordered you to do the crate thing in the first place. Warehouse Laborer: A Star Wars Story!
@@SweetSavoryAvery They really did overemphasize the smuggling in that marketing video. Like, did they not do any research on SW at all, and the fact that the outlaw characters are, you know, criminals?
I do love the image of Jenny desperately trying to sell out to the First Order at every turn and getting completely ignored, and still ending up picked by the Resistance to save an important general.
In regards to the "you've been robbed" segment, I'd like to say that even the Journey to Batuu game pack in the Sims 4 included quests from characters for the Resistance, First Order, and scoundrels, and a reputation system for the three groups. Gameplay that is not normally a part of the Sims, implying that this would be offered in the park. There were also roaming aliens (as in Star Wars aliens, not the aliens from the Get to Work expansion pack). Almost as if these things were originally planned for the real world theme park, but were cut and placed in the super expensive hotel.
Honestly, for all the understandable hate the pack gets, I vastly prefer it to physically visiting the park. At least I can become BFFs with Kylo Ren that way.
@@Dreikoo assuming you don’t get the table with the awful view that requires you to stand and watch from a different spot in the restaurant so you can’t eat your meal within the restricted timeframe without horking it down during the few minutes the show is not playing. And I have the impression there wasn’t a show with every meal. And also the same limitations don’t exist during character meal experiences at other parks.
I love how Disney keeps messing things up that Jenny paid good money for and customer support is like, "There is nothing we can do." and when she uses the Black Mirror Social Credit System suddenly they're like, "We have your GPS location right now we are sending a drone to drop off your toy, it should arrive in 23 seconds."
i dont know how it isnt grounds for immediate refund. Here in Australia if any business fuks around like that a quick complaint is made and its sorted, fairly quickly (light speed vs other bureaucratic process). A big company like Disney doing this , i dont understand how that flies. Maybe in US you dont have good gov departments behind you, and have to self litigate. But then i dont understand how this behavior isnt broadcasted and absolutely smashed. The only goal or direction disney seems ot have at the moment is lterraly inserting women into everything. Ddi you notice the podcast section of the video? 30 women, 5 men. i paused on a still of a bar scene in one of the concept marketing, of the identifiable sex (some indistinct aliens) 13 women, 3 men. WTF? im not up to date with all marvel and teen drama, but i saw the cartman south park episode with Kathleen Kennedy and 'put a chick in it and make it lame'. JFC , i didnt think reality would be beyond parody. Maybe women are the target audience? but to that degree?? Seriously, black women seem to be the target. go count. I would have thought it would be run of the mill families (of all backgrounds), but 100% laser focus on trying to direct an audience of a vagina monologues critical race theory latte session to a sci-fi family theme park instead.
oh and i must say, of those 5 men, man, all up they probably had the testosterone of 1 monty python lumberjack. I wonder how long it took to clear house, their ranks are just women, and a few emasculated men.
I’ve had to deal with customer service stonewalling me because I wasn’t a massive influencer, I’m glad she had her issues fixed but I’ll never be able to get my droid back :(
The opening to this video always reminds me of when I was writing a paper & my advisor kept begging me to stop using the word "immersive" because "it can mean a lot of things and you're failing to define it"
I would think that if they had made it a bit bigger (so the atrium and bar and the like could support a full hotel) and draw it out for 4 days (the same key events, little added story just spread out what they did throughout 4 nights instead of 2. And everyone would have probably had a better time even the ones who said they enjoyed it, because they would have had time to relax, look around, talk to cast members more and truly take it all in. But of course.. then half as many guest go there a week and the bean counters couldn't have THAT?
The strangest thing just happened, I was sitting here enjoying this video and then Bob Iger came into my home and installed a large structural pillar between my desk chair and my monitor.
@@Largecow_Moobeast As a long-time pillar-head I would have told you previously that it was a relatively unknown hidden gem that you don't need to use a fast pass on, but ever since this video came out and Jenny put it on blast I'd say it's a rope drop attraction. If you can't make it to the park that early you'll definitely want to use a fast pass for it.
As infuriating as it was to experience, the idea of a character who only wants to help the First Order being unwillingly thrusted into working with the Resistance is very funny
As bad an experience Jenny had, I'm weirdly glad she did, because if it didn't happen to her then it would've happened to others and their voice and experience would've gone unheard - like being sat behind the pole, if Jenny had been given good seats then the plight of the poor sods who were seated behind them would've gone unnoticed!
Okay, but at the end where you talk about the person working the gift shop giving you a tour and talking to you about their Gaya fan club is one of the cutest things ever. I would have loved to have gone to something like this if it was truly just a hotel where the cast members working were just into start wars larp T-T
Yeah, like, if anyone remembers the old Epcot walk-around activities, they gave you like a special phone/PDA thing just for it, instead of asking you to use your own, it made it so much more immersive.
Exactly! I'm a huge escape room enthusiast, and some of the best aspects of those are the tactile interactions. That's the true "escape" from our regular world
the not-being-able-to-see-the-show-from-every-table-in-the-house thing seems like EXACTLY the type of thing that you hear about disney imagineers artfully AVOIDING
Exactly. As a Disney history/imagineering nerd it pains me to look at new Disney experiences and be like "ok I don't even DO this and I know y'all are doing it wrong"
@@guest4635seriously, there might be a few tables that are the best, but no table should be positioned so guests CANNOT see the performance due to some fixture of the room
I think there’s a Disney cruise ship that has a Frozen dinner with the same issue. I can only imagine the meltdowns that causes when little kids can’t see Elsa.
My guess is that Jenny was actually purposefully placed there for booking the least expensive room available. They totally could have built a dining room that accommodated everyone, or at the very least arranged the tables/decor/show elements in such a way that everyone felt included. But they didn’t. Jenny mentions having booked the lowest possible room category. Disney loves doing this horrible tiered price thing and consistently go out of their way to make the lowest paying budget-minded guests feel bad and like they should have spent more to secure a better experience. And it also serves as a way for the more well-off guests to feel justified for spending more. I used to be a lifelong Disney fan. Was even a proud “Disney Adult” for a while. But I’ve fallen out with “like” with them for a few years now. I think their unabashed ceaselessly greedy behavior at every single possible opportunity is disgraceful and disgusting.
My favorite thing to come out of the hotel was a tweet saying “Instead of paying 6,000 I’m gonna break into the Starcruiser like all the main characters in Star Wars do at some point.”
I hope 5 years from now we get to see Urban explorer footage of people actually breaking into the Star cruiser ruins. Maybe someone will steal juani's little Droid mask THE SAME WAY THEY STOLE BUZZY.
The "Luxury hotel" check-in being "standing in a hot drive-in bay with hundreds of other strangers" is where I really laughed out loud. Even Motel 6 has a lobby.
Its so weird that they didn't make a little spaceport terminal as the check-in lobby. Especially given the "shuttle" elevator thing. Like have that be the area where you fade the transition from real world to roleplay world.
Yeah they really could have done something to make the wait comfortable and immersive. They could have interactive terminals that give some fluff about the ship's specs and maybe the captain's history to sell that you're in good hands. Maybe a blurb about how the First Order will be providing extra security or something stupid like that.
@DokturProfesur they could have even just put up some futuristic looking seating and stock a vending machine with dyed trail mix and gatorade in funky bottles and it would have been better than the human parking lot situation they had
There's something cosmically hilarious about the fact that the person most willing to engage with the role-play, and the only one filming a review is the one whose entire interactive experience doesn't work and who also gets plonked down behind a pole.
It reminds me of the hotel inspector character in Ocean's 13, who has every aspect of his stay in Al Pacino's hotel sabotaged by Ocean's team so that he doesn't give the hotel the prestigious "five diamond award".
It’s because she books these trips like any normal person would, right? I feel like she could totally play the “UA-cam celebrity card” and reach out to these places and get the special treatment, but she doesn’t. She’s so real for that, she goes to these cool parks and shows us what the true experience for the majority of people would be like.
@@et873 Tbh I think these parks would not want her to come unless they could make sure she had the most perfect possible time, and they’re aware that can’t happen because of how low quality so much of this is. So I think they’d rather she not come.
That was phenomenal - a 400 level graduate thesis on theme park marketing. What you summed up in about the last five minutes is unfortunately what’s been increasingly true of many businesses in the past 15 years or so - it’s no longer “Put out a good product or service and the people will come”; it’s now, “How can we squeeze every last dime out of the people?”
there’s no experience quite like watching a jenny nicholson video as a podcast, only to glance over at the screen and she’s talking to me from inside a giant porg suit
Wow, this whole thing seems like such an unmitigated disast- "One of the cast members brought a little bowl for Skippy to drink out of." -a mitigated disaster.
Yeah, this was my first time seeing this channel (my Twitter feed was blowing up from people loving this video), and that line sold me on watching the whole 4 hours (and I'm glad I did)
Watching this video for the tenth time, and I just want to say that the appreciation jenni speaks with when talking about the staff who helped her still really touches me. That one random guy that brought her a stool so she could get a better angle? I hope he gets 20 years of good luck.
Sometimes people spell or remember names wrong and theres language barriers too. I know like its the channel name and all but its very normal he mixed the spelling@@theInfiniteEgg-z8i
I love that every attempt to bribe Jenny is just neutrally relayed. Like "The customer service was unable to help me but then I tweeted about it and they fixed it and sent me gifts."
It's got an amazing honesty to it, like, "Yeah, they helped me, and that's great, but it's really shitty that this isn't the kind of treatment everyone will get".
@@mastermarkus5307 It’s totally Jenny’s strength. Her unwavering dedication to relay the objective truth and not let her personal experience overtake others. Shoutouts Jenny
It's not really a bribe though. She paid for the experience and should get her money's worth. They essentially tried to reduce bad publicity by only giving customers what they paid for only when they complained loud enough
@@theshire9173 But if you think about it it still works out to being a bribe. They take no measures to ensure an additionally priced benefit they offer is being delivered in any way, but they won’t provide a refund. It’s only once the situation could negatively affect their image to a decent audience that they act like they’re trying to remedy the situation, when all they’re really doing is trying to remedy their PR problem. Why else would they say they can’t offer a refund and then suddenly renege once she posts about it online?
The scene of Jenny desperately trying to see around the pole and constantly getting her view blocked by random miscellaneous things, just almost able to see, reminded me of the scene in The Polar Express where the kid can’t see Santa because he doesn’t truly believe. Thus, I can infer that it was, in fact, Jenny who was the problem. If she had simply believed in Gaia in her heart of hearts the pole would have been a non issue
I’m honestly convinced if they had an option to book online this thing would have lasted at least twice as long It would fail eventually, but would have way more people booking
I’m going to speculate on the rationale. 1. Reactions to marketing material are piss poor 2. We know our experience is a bit of a buggy mess, and shallow in execution 3. We know our prices are absolutely exorbitant How do we ensure that people are more likely to actually commit, and when they do leave favorable reviews? Increase the barrier to entry to weed out the vaguely curious. They probably then expected to make it easier down the line but never got to that point.
the amount of times i've watched this and i can't get over those ridiculously overplayed ads where four 20 year olds scan qr codes on crates and react like they're getting to meet the actual force ghost of Yoda and Obi-Wan
A lot of people are saying Disney should've hired Jenny to give them advice, but as she herself said in the video, I am positive that they probably had plenty of employees and creative types that likely predicted the flaws or had more ambitious suggestions that got shut down by corporate to save a bit of money or make it more marketable to a general audience
I think the imagineers should be super star wars fans as a minimum apart from being whatever an imagineer is, maybe some the decision making staff too, I've no doubt some people that worked on it had doubts but they were clearly ignored by the higher ups
Yeah I can imagine the clusterfuck of meetings that led to this being made in its compromised and barely functional finished form. "Well, we can make the space windows work but the effect depends on these LED lights that make it hard to sleep." "We need this number of seats, but that's a load bearing column right there."
yeah I used to be an engineer at Disney (not for the parks so technically not an “imagineer”) and the ideas that I had that were fun and minimally costly to implement were just…not even considered. At all. The suits would smile at you and say they hear you and then that was literally the end of it lmao. very disillusioning
Seeing your sister get bear-trapped by a spontaneously closing umbrella and immediately assuming she somehow did it to herself is peak sibling behaviour.
tbh if that happened to my brother I'd be almost certain it were some kind of defect, but if it happened to my parents I'd likewise be almost certain it were all their fault
No toxicity to the staff member, but saying that your founder was a tiny little guy, who used tiny little doors, and then immediately following that with "he's dead" is the funniest thing ever.
I am 100% convinced that there simply is no 1st order plot line. Either because they didn't want to have conflict between guests or because no guests could be losers or because they were afraid people would spin it as endorsing fascism. Either way from Jenny's description it seems like there is only 1.5 plot lines , helping the rebels and smuggling something for them. That's all. And of course the primary characters that facilitate this plot are crowded with kids. That's literally all there is to do.
@@plaguedoctorjamespainshe6009 it's at 40:45 !! (i feel obligated to point out that the guide DOES say "he's not with us anymore", not specifically that he died... i mean it definitely IMPLIES that he died, but could have been spun up into a pretty funny bit about him just leaving the starcruiser behind to have adventures somewhere else?? but probably not)
The way this experience was tailor-made for Jenny to enjoy and on her trip they managed to fuck up everything that she would have liked about it for her specifically. It’s honestly peak.
I can tell you exactly why all the marketing videos/announcements are so terrible. It's because it's target audience is the Shareholders and not the Consumers. It's just designed to make idiots salivate over how much money they can make. These are not people who can even relate to wanting to LARP at a star wars event, they just want to hear the word "immersion" over and over again
Of the things that used to be free that now cost money ? Being disabled. Disney updated their accessibility policy and now myself, and every other disabled person I know, is being denied DAS. When you contact someone at Disney about this issue ? They tell you to buy a fast pass. It feels criminal. I wanted to go for my college graduation BECAUSE of how accessible it is for me and my service dog, but now I can’t.
@@elizabethfrohn-hengst296not the op but disability accommodating services. I haven’t been to Disney in forever but when I was a kid a family member was in a wheelchair and I recall that we were allowed to bypass many queues because the queue line was not wheelchair accommodating. I can only assume people thought it was a free pass to skip the line but it wasn’t- most rides only have one accommodating vehicle (that you can literally put your wheelchair right on!) and so we were still having to wait our turn too
I just read that the new policy was in response to able-bodied guests grumbling that people seemed to be faking disabilities to skip the line. Some disabilities aren't always visual, like cancer or narcolepsy, so I can understand the optics of how this may look like able-bodied people are faking a disability (nor would I put it past a few guests to try to fake a disability to avoid Didney lines), but it’s unhinged that Disney’s response was to take away accessibility opportunities rather than making lines shorter for all guests.
Imagine being Kylo Ren and boarding a cruise ship ready to torture a bunch of resistance fighters but when you step onto the main deck everyone starts cheering and applauding you.
It's been extremely weird the way the Disney Parks incorporated the Empire into their mascots. Like, it's fascinating that your child can- in one day, mind you- take pictures with a toy cowboy that's alive, a princess that can shoot ice from her fingertips, and of course everyone's favorite children's character: the armoured space fascist with a gun.
I'm impressed that Jenny's interactive adventure lasted after her hotel stay. After all, what could be more star wars than hunting far and wide for a missing droid? Truly that was her Star Wars Story.
3:28:54 There's a saying in audiophile circles: "If you spend £1,000 on an audio cable, you will hear the difference. That difference isn't there, but you *will* hear it."
It's been proven that if you give people the same meal multiple times but change the price, their opinion on the meal will change. Unfortunately, if you stick a pole in front of the meal, the price won't matter
@@Capumaraca it’s an example of the ridiculous things people believe. 50 years ago people used to say “chrome bumpers makes your car go faster” It’s comparable to “expensive cables increase sound quality”
jenny realizing she can’t see right as the opening lyrics start: “look around and see the world slowly emerge before your eyes” incredible, couldn’t have been written better 1:25:16
I just keep imagining someone who grew up with Star Wars draining their savings to take their family to this. Sat behind a pole. Undelivered droid. Torrential rain. Broken app. Cramped room. What could Kylo Ren conceivably torture you with during the finale? What husk of your inner child would be left?
I mean Jenny met a family that the parent could easily have been grow up with Star Wars and now have children who like Star Wars with the new movies. And while I hope they were not behind a pole, the app crashed on them and they had to give up on the gameplay.
Its such a same bc i think it could be a pretty nice theamed all inclusive. I hope they keep the building and just edit the dinner shows so you can get the story there and just sell it as an all inclusive (including park days) for a more reasonable price
Straight-up. Since they spent some real money on this thing and really need to sell it, why-o-why didn't they have professional PR people do the presentation instead of executives that come off like they're doing it at gunpoint? They're trying to make this into Westworld and no way in hell is the technology there yet. For 4 grand, I better think I'm really on the Millenium Falcon and I'm 3 feet away from Luke and Han in action--or at least come away saying, "That was one HELL of a simulation!" This thing is nowhere near ready for prime-time. This reminds me of the Simpson's mono-rail episode.
'the bulding has no fire exits' is a sentence that's already keeping me of boats, but in a freshly built up, landlocked hotel, theres literary no excuse. Good grief.
What I love is that for six grand you could just actually go to another country and have a longer, more comfortable, more fulfilling vacation where you can get ACTUALLY immersed in a foreign culture.
I paid 600 EUR for a three days, or rather nights, long vampire LARP that included a very comfortable accommodation in an *actual castle* (modernized as far as proper toilets and heating goes) that was closed to tourists during the LARP, so we had full run of the grounds. How the hell are people paying 10 times this amount to sleep in a broom closet fitted with bunk beds.
Disney makes everything overly expensive and as you just showed you can do more for cheaper in this department. Disney though isn’t interested in making good affordable experiences
@@robertschnobert9090 My guess it is VTM vampires, if it was vampires, LARP, and Convention of Thorns. Good, old Vampire: the Masquerade LARPing...*nostalgic sigh*
You’re right. I was vicariously angry about paying that much for the experience she got and I never even planned to go to this hotel within the couple of months it was open.
I’m genuinely dumbfounded by how the free Kim Possible flip phone experience from 2006 looked more fun and rewarding than literally any of the activities at the hotel
i did it as a kid, and i can firmly say it was alot of fun! (i was 7 iirc) my sister and parents did all of the thinking though, i mostly followed them as cool stuff activated within epcot.
I did it pretty much every time I went to EPCOT in 2008, and I think I did it every other time I went up until they replaced it with the Perry the Platypus theme. I still wanna go back and fo it once it’s Ducktails
I can see why that actually be easier to to implement on a programming level. Especially since awhile ago disney fired a lot of their tech department in favor of H1B visa people who make shovelware. It was notable in the tech community because they tried to make their laid off staff train the new insourcing staff.
Makes me think of weddings. $6,000 for two days is nothing compared to $40,000 for eight hours. To add on to the Miata comment, I could buy like five Miatas with that much money.
I hope people stop giving Disney money. This, and the fact that you had to have a paid Disney+ account to view the movies in their $6k rooms is just comical.
@@Canseeyt Threaten them... AND have the clout to back it up. She gets millions of viewers, unlike probably literally every other person there with her that weekend. Crazy.
Hey guys! As you can see, I'm still uploading content here, but some of my videos are bigger in scope, and I try to make them the best I can, which means they can take a while. If you weren’t aware, I do upload a less formal, exclusive video every single month to my patreon. That’s a backlog of 80+ videos at the moment, and all tiers get access to all of them.
If joining doesn’t make sense for you, that’s no problem! I’m so lucky to already have the amount of support I do over there. But it’s an option that’s available to you if you find the waits between public videos difficult. I get new patrons all the time saying they wish they’d known about it sooner, so this is me letting everyone know! So there! & please stop telling everyone I'm dead 😬
www.patreon.com/JennyNicholson
This is my sign to sign up !
Thanks for doing what you do Jenny!
i had to stop my sub cuz I was unemployed, but I'm coming back this month!!
The lowest tier is only $2 a month for people curious its soooo worth it!
My country doesn't allow Patreon subscriptions, would you enable UA-cam memberships maybe in the future?
This was a melancholic watch. I recently quit my job of 5 years as an escape room designer, in part because the owner's greed was driving the quality of my work into the ground. It won't be long before my rooms sit empty and unenjoyed, just like this hotel. I really feel for the designers and the actors involved in making this. They deserved for their work to be treated better
It made me angry because there is so much designing talent for immersive experiences but most of the time they simply do not have the Disney budget to execute the cool shit they are absolutely capable of in the industry already!!
have you considered creating digital games? your work deserves to be seen and enjoyed!
Oh hey, another escape room employee screwed by ownership! I hate how common this is.
All the time watching I was like 'I wonder where that actor is now? They seem to be working so hard, they need a break!'
@@cherryr9285 How do you know that? His work might be terrible
my LOCAL RADIO did a story on this video. Not the park, or its closing, but THIS VIDEO.
omg PLEASE tell me they have an archive i could find of that!!!
@@abigaillynch8315 oh man, I'd have to even remember what channel it was. I want to say it was Bloomberg DC? probably in the range of July-August-September this year. It was broadcast some time in the afternoon. I think they were talking about it in terms of Disney as a company, being a financial station. Not sure if thats even worth it, but good luck, thats all I remember.
Source?
@@theInfiniteEgg-z8i I did some minor googling and wasnt able to find any archive of the station, but I didn't look really hard.
That's genuinely SO cool, I love how nowadays some youtube video releases hold weight and become events in an of themselves the same way culturally impacful movies do
I hope the lady playing the captain has moved on to bigger and better things, she seems terrific. She recognized Skippy, for crying out loud
Right?! She was amazing!
Real recognizes real! I loved her
She had so much charisma!!
This is true, she was wonderful, I can't even begin to imagine remembering so many names and story beats😵💫
I saw the fan film Jenny linked to, and her acting + improv against a dude that was trying to act high off his own supply was fantastic
I went to the great wolf lodge when I was 13 and I paid about $50 for a plastic wand.
And then I pointed the wand at a magic tree and then the tree woke up and a big animatronic face on the tree told me to go to the 4th floor and speak to the elf princess, she told me to consult a giant wolf on the second floor, which then told me on the fifth floor there’s a stone statue.
I inserted the wand into the statue and the speakers rumbled and the characters congratulated me on saving the forest.
And that was so much cooler than anything described here.
I LOVED MAGIQUEST!!! it’s actually insane that this isn’t even as good at that 😭
Why didn't the tree just tell you about the stone of the fifth floor!? Coulda saved you a lot of trouble.
@@Claire_Ballard tis about the journey not the destination
@@Claire_Ballard the intent is most likely an adventure for kids, like you meet new characters on your journey to the destination.
@@lowkeyayokai lol, yeah. I know, the comment was sarcastic. My bad 😊
Jenny's curse is that her criticisms are so valid and well researched that by the time she shares them the thing she's criticising is already out of business.
Disney works on the inside the same as it does to the outside, just hyping up their stuff for money with little to no regard on being able to deliver
she made a wish for stringent research stamina on a monkey's paw....
I was losing all hope shed post again... not a Star Wars pun.
If she’d tell us what she’s researching now, we could pull off a GameStop short sale….
On the brighter side, it does mean that she won't get accused of giving bad reviews because she wants the company to fail...
My aunt and uncle went here in place of their honeymoon, which they didn’t get to go on. They didn’t have a wedding, just went to the courthouse, because they needed to save cash for a house, and they’d just had a kid. Almost 6 years, and the ~immersive Star Wars experience~ is what they splurged on for the first time in forever. They also stayed in town to visit the regular Disney park and go to the Halloween parade. All they talked about was the Halloween parade and when I asked about the Star Wars thing that cost $10k+ for them, my aunt’s face dropped and she said “it was alright, I was kind of confused the whole time.” Like Jenny said, middle class people who save up for things like this, it was a very special occasion, we watched their kids for 2 weeks straight, and all they had to say was “eh, it was alright. But I got a cool purple light saber in batu.”
That is heartbreaking.
Based on Jenny's video and your aunt's comment on being confused, it seems clear that this should have been less phone based and more just having actors walk around and interact. If you're paying 10k you shouldn't be playing kids games or looking for something to do, you should be able to feel like you're in Star Wars. I could see your aunt having assumed it was the latter based on maybe just the tiniest misleading marketing clips. We who grew up on tech really need to tech our older relatives about looking up reviews online. It might ruin some surprises but it can also save you from an awful experience like this.
Yeah they claim to try to create this immersive experience and you're on your phone all the time like you could be playing a computer game at home for £20 for a week's entertainment.
Wow Im so incredibly sorry for their experience, I cant imagine how disappointed they must feel
@@morgantrias3103omg THIS! Because although its not exactly the same, the entire time during this review all I kept thinking about was how a PC game I bought recently, Avatar: Frontiers of Pandora, is WAY more immersive as an experience than this hotel that cost people thousands! And I didn’t even get to pick from dialogue options or have the characters call me by a chosen name! And that game cost me about £60 for the gold edition on sale and it was worth every damn penny, it’s fantastic and I can think for is that I got way more out of that £60 I spent on an Ubisoft game than I ever would’ve at any “immersive” in person experience current Disney could ever sell to me for an obscene amount of money
Which is really sad and goes to show how corporate greed is just ruining art in basically every form, and is making the Disney company cannibalise itself and destroy any consumer trust they’ve painstakingly built up over the past many decades 🥲
Disney+ costs $15.99 a month. That means you paid $6000.00+ dollars only to be denied a complementary *50¢* Disney subscription for 2 days.
Bruh the Disney+ thing still baffles me, there‘s *literally* no point in not putting it in the rooms, especially at that price 💀
Either Disney don't know math or they are just that greedy, both are plausible.
honestly its dumb even at that level, cause if someone happens to not have disney plus then their 2 days of free disney+ at the resort is just free advertising
I don't even see how they'd lose money because it's their thing they can just put it on the TV, right? It's not like people are going to be more likely to sign up for Disney+ just because they're in the starwars hotel, but they might be if they get a 2 day free trial. They have nothing to lose and plenty to gain but they're just that stingy.
@@GippyHappy because each 'viewing' they stream they have to kickback money to the rights holder for that show its all Fd up these days n we get scenes cut out or edited too all since licenses for music and trademarks were usually contractual and time sensetive back in the day because all the contracts for older shows n movies were designed long before streaming existed the rights were only granted to say print 1million dvds between certain years n there wasnt a consideration for lifetime streaming so i think newer stuff the cost is either considered in advance or they avoid it and use original soundtrack in low budget stuff but older shows and films are likely considered an expense, ridiculous tho for 6 grand like thats insanely expensive you should get soooo much for that like you could hire a team of actors personally for each guest at those prices
Genuine props to you for trying to start crowd reactions, everyone feels so awkward but still all want to participate without being the first one. You def helped some families have a better time.
Honestly they should have some actors posing as guests that help people follow the story and react to events to help break the ice
"You get out of it what you put into it" is a WILD thing to say to someone after they've *put six thousand dollars* into it.
That's why you spend a few extra hundred dollars on the add-ons. The $6,000 is just the entrance fee at the door of the club -- the real fun comes with the stuff that costs extra, teehee
AND genuinely tried to get into the experience.
For 6K i better be getting a lap dance from count dooku
for six thousand I should be getting a tender bedside chat with sheev each night im there
@@jaspertaylor2810I’ll take one from grown up Anakin…or Obi-Wan.
Jenny having a bad experience at a theme park is so funny to me. She is like the most enfranchised theme park enjoyer that will actively engage with the park and how it is marketed, if you can't give her a good experience, you shouldn't have a theme park
For real. Her trying to be all interactive and supportive of the marketing and then the employees looking at her like she’s having a schizo episode is so sadly funny
The guy from the First Order she kept "harassing" in case he'd give her a mission looked so confused the entire time lmaoo
This is a woman who had a good time at a Flintstones theme park YEARS AFTER IT CLOSED.
Genuinely, if for some reason I ever have the chance to open a themed experience, Jenny is my first consultant call, no matter what the theme is.
Jenny LIKES Carousel of Progress. Unironically! Likes it! They were handed such an easy layup and fumbled it so hard it’s hilarious.
I'm dying at Jenny consistently being the only person enthusiastically participating and getting absolutely nothing in return
one of my favorite recurring motifs of her theme park vids ngl
I think we're the winners here. At her expense of course.
If Nicholson was a Disney princess, she'd sing a song of endless disappointment and misery.
@@DrCruel Yes!!
@@DrCruel If?
Can you imagine the levels of disappointment the Imagineers felt going from the blue sky phase all the way down to “the cargo room is a closet with some boxes and that’s it”? It had to have been soul crushing.
You know they pitched like 5 million cool things that just got shut down as a… cost saving measure I guess? I don’t actually get why tbh
yeah, it's a weird balancing act where they didn't want to spend tons of money on impressive setpieces, but they also didn't want it to be boring because of the lack of setpieces, so they just kind of did a middle road where they have *some* impressive stuff but the rest of it is very unpolished and "meh"
It's also that we absolutely know they could throw a billion dollars at this project and be totally fine we know they could probably even lower the cost to the $1,000 they were pitching it for originally with all of those extra billion-dollar amenities and probably make it back with that $1,000 packet
But this is Disney were talking about no longer about uplifting creatives or about making actually groundbreaking things instead just about stealing people's money and putting the bare minimum effort into anything they do
You can tell those "Imagineers" were corporate shills. Glorified desktop workers.
Yeah, the cargo area for this gigantic star cruiser is... a 10x10 foot room?
The didn't want to hurt a diverse person's feelings
the fact that Jenny paid $169 to receive guaranteed photos of a very expensive vacation and did not receive ANY photos, and was then refused a refund until she posted about it online is ridiculous. Thinking about the guests who never got that refund... Disney doesn't care about the customer experience if they get to just siphon money. Doesn't make me want to visit.
Yeah. That is beyond poor customer service at that point. It's basically like fraud or something.
@@lethargogpeterson4083 right! i'd feel straight up indignant.
Get payed for product
Product is never provided
Don't get refunded for product
Like that's literally just theft
thats corporations now days. the great capitalist america.
You can't visit it anyway.
All the TVs at chili’s are synchronized too. You don’t hear the Chili’s imagineers bragging
But Chili’s doesn’t have more money than God.
I think chilli's imagineers should brag more
Chili's imagineers assumedly have to deal with the logistics of sending their customers on a cryptic ARG quest every time somebody orders the chili, unlike Disney imagineers who only did it that one time
Maybe they should brag?
If you have the money, the skillet queso IS worth $6000
Can’t believe this video was in production longer than the hotel was open
HOW DOES THIS NOT HAVE MORE LIKES IM CRYING
LMAOOOOOO
Jenny Nicholson has more commitment than Disney.
omg lol
@@michaelacatapano You literally commented on this the instant it came out. NO ONE'S WATCHED IT YET
i would die for Ouanni, this trainwreck didn't deserve her. her actress did such a great job at conveying meaning across the "language barrier" with gestures and intonation - and i love every clip of Jenny talking to Ouanni with Lindsey being baffled as to how Jenny can understand her
IKR?? When Jenny's sister says "how were you able to understand her?", I was like "how could you not? She's so expressive!". Whoever was inside that costume needs a raise (and a job that actually values them), because I also fell in love with Ouanni from just Jenny's snippets lol
Girl if i spent 6,000 dollars to go to a fancy Star Wars LARP only for the cast members to not roleplay with me and for the game to not work I would've just started crying, ngl.
Seriously. All I keep thinking throughout this video is "thank GOD this wasn't me" because I would've had a mental breakdown.
the entire video filled me with a sense of longing and want. like. it made me sad without even BEING there! i would have a full on mental fucking breakdown if i went through everything to make a character and try so hard to be her only to just be shafted by poor planning and non care by the tech people. i just want something like this that actually works! hell id pay 10k for an escape like that.
I mean Starwars and their directors have made it VERY clear that it’s for kids so as long as they were enjoying it whats the deal
@@homelander2243 Then why command 3k from adults and have absolutely 0 promotional material stressing its for children?
@@homelander2243 I mean yes for sure, but its SO EXPENSIVE that I think making it enjoyable for the adults that have to pay for it, is not that big of an ask.
The whole "its for kids" just doesnt hold up if I, the adult, am paying SO MUCH MONEY 😂
This video is so immersive I felt like Disney stole $6000 from me.
I expected nothing and I still feel ripped off
Disney owes every American 6k. 12k for small children.
@dankdankeryetdanker2726 and thats the first installment
samesies
Hahahaha. Perfect reply. No notes.
There’s something particularly gutting about having been a college program cast member with friends who made it into opening crew then lost their jobs when the project failed and literally watching these friends on screen as Jenny hopes that they didn’t.
Oof
That's so horribly sad....
So they didn’t shuffle them around? I don’t know anything about theme parks or Disney but Jenny worked at Disney before doing UA-cam full time, so I thought her guess would be the right one. This is so unfortunate, this strangers best wishes to your friends and you. At least I hope this will look good on their resume and open some doors.
I would love so much for someone to publish a book about the experiences of Disney cast members, so many of them will give little anecdotes about it on background (comments on UA-cam videos like this one, for example) and they really should be compiled.
Heck, it could even be a three-part anthology, "The Good, "The Bad," and "The WTF?"
@@Eviltwin531 Would love to see that, but would be shocked if Magic Rat World didn't find a million ways to shut it down fast. In the end, not enough people are going to know or care to stop them from making money and profiting off of less-than-minimum-wage labor from optimistic young adults. That being said, it'd be nice to see more of their stories told. I've had three friends join the DCP, and I've had three friends report some pretty awful experiences there.
as an architect, the dinner show pole and the entire design of that space is baffling. designing sight-lines is an often unseen aspect and doesn’t get much attention in magazines, but i promise you your local office renovation with an arch team has definitely had in depth conversations about sight-lines. you want your receptionist to see everyone walk into the building, don’t want the exec offices to face bathrooms or cubicles, etc. this was a billion dollar project, someone would definitely have had the space designing experience to point out the issue with the poles & performance issues, it was probably just too expensive of a change and they thought people would just put up with it after shelling out $6000.
if you look at concept art, originally they were only going to seat people in the middle area and have the stage in the center, but probably to work with the schedules/maximize profit (ofc) they added more seating by moving the stage to the far end of the stage and adding booths to the edges. i'm sure someone mentioned the issue with the sightlines and some exec was like "idgaf" lol
Especially weird when this is precisely the kind of detail Disney parks gets right!
Interesting, and adds to the bafflement of how Disney chose to (mis)treat some of their highest-spending customers. The context of an architect pointing out the problems and some exec overriding the concerns for financial reasons is even more interesting when one considers that the ‘Captain’s Table’ upgrade (i.e. modestly upgraded food but also guaranteed best views in the house) was a staggeringly cheap $30 per person, on a $3k-per-day vacation. They essentially placed almost no value on quality of view.
Does this mean the decision-makers simply had no conception of customers’ desire to actually see the show, at a dinner show - and had no conception of anyone being upset at having poor views? Wouldn’t these be the world’s worst people to be in charge of the planning/design of a dinner show venue?
I mean especially Disney has a HUGE history of designing especially with sight lines in mind so it’s baffling that they could fail at something so basic
The singer used to be my voice teacher and watching this unfold through her instagram stories with zero context was WILD
Oh dang I hope she didn’t get screwed over by her contract. She has a lovely voice
She's a great performer!
thats so fucking awesome, this country is great i changed my mind
That's weirdly hilarious, I hope she gets new offers in the future!
Somebody get her to sign on to VShojo quick, she'll do gangbusters in Karaoke streams
the ai droid talking to you in your cabin and totally glitching at “now, as for what you can do around the ship….bye!” was a bad omen, in hindsight.
Fully believe that it was given the ability to momentarily foresee the future and accurately described Jenny's soon to come experience before shutting off.
Or maybe it was the first actual symptom of the game being broken specifically for her.
Everything digital isn't Ai... it's just digital, stop abusing the word
@@nonbinarygenderqueerhomosa8820 It seemed to function like an Amazon Alexa would, which is an AI software- not to mention Disney called it an “AI concierge” 🙃 AI doesn’t just refer to generative AI. Enemies in a lot of video games are a kind of AI too!
@@murph64not to mention we saw Rocco Botte from Mega64 train the AI Droid to fall in love with him.
The “you just did it wrong” crowd got me fucked up. For $6k I should be able to do literally everything as wrong as possible and still have an amazing time
Right? In the end this ISN'T LARP.
You should be able to show up, as a whole adult, and be guided through this hotel-stay-turned-immersive-experience as naturally and effortlessly as...well, a hotel stay.
Yes, some might argue that this place was "more" than a stay at any of Disney's other resorts, but that doesn't change the fact that the bridge between "accommodation" and "experience" should never have been so difficult to traverse.
I spent $6k on a safari and all we did was drive around looking at animals! WTF?
@@natelevy1040This would unironically be a better use of money
This is so true. You can't expect software users to be experts. You can't expect guests to know what they're doing.
@@natelevy1040Dang, where did you go for a safari to cost that much. With food, accomodation, entry and a night tour, my last trip cost more like $500.
Light. Darkness. A balance.
Light when the saber is on. Dark when the saber is off. Balance because if you accidentally move it it falls apart.
The way this entire thing could have been saved with a laser tag room
Honestly this could have been the best laser tag this side of the mississippi and they didn’t even think of it
OH MY GOD, how did they not think of this????!!!!
*Emergency Sirens* the ship is being boarded! To arms!
100% best idea I’ve ever seen for this
Much like the comments section of the Evermore video, I’m excited and then left feeling quite sad as I read all of the fantastic ideas from Jenny’s viewers that would’ve been easy crowd pleasers and both logistically and thematically appropriate. The breadth of missed opportunities…
Hello!
I actually worked on a lot of the furniture in the main area of the hotel (the red furniture and ship display case). I can say that this project was already gushing money from the start. Execs were demanding insane dates for project competition which means that all trades were basically falling over each other trying to get their part done and making a ton of expensive mistakes along the way.
Not to mention that pretty much all the required materials that Disney wanted us to build with we're obscenely expensive and we're pretty much all being used in very experimental ways. Which means that the time to actually acquire these materials basically means that we were always behind schedule working insane hours.
If you ask me, this project failed for the same reason all projects fail; poor planning and poor communication.
And because a mouse runs the company 😕
This is fascinating!
Dang that sounds like a really sucky environment to work in. Where the only thing you're valued for is how fast you can put out something that looks pretty good and works enough. That sounds so demoralizing
Thanks, pretty interesting to know - I just want you to know that your efforts were appreciated, I spent a lot of time in the lobby, staying up very late to soak it in - the benches were super comfortable, and the ship display case was awesome, I spent a long time looking at the model. The work on the floor was impressive.
@@hayleyleiberman8491unfortunately, this is the environment of most on-site or warehouse manufacturing positions, and I totally agree.
Sips beer. Yep. This is like the story of a really broken escape room that someone I know made in a nearly financially bankrupt shopping mall, but costing 10,000x more and being somehow less engaging and having worse special effects...
It’s honestly disgusting how Jenny got the cold shoulder twice when Disney thought she was a “regular” person. But then immediately resolved the issue as soon as they found out about her following.
To be fair, any company will usually resolve your issue if you contact them via social media instead of emailing or calling. I’ve had to do it with other companies before. They can magically solve your issue somehow once you put your issue on their social media
@@Squiffehh which doesn't make it any less disgusting
@@SquiffehhI wouldn’t say any company. I’ve been ignored by multiple on twitter (and even blocked on insta) after having issues getting products that arrived broken returned.
If a company doesn't want to entertain your valid issue with something you've paid for do a chargeback through your card.
Yup, gives very “No Real Person Involved” from Succession
I love how Jenny uses Spirit Airlines to demonstrate a low base cost that hides nickel-and-dimeing and then flips the script at the end to show how Disney is like HELL SPIRIT; charging a high base price on top of the nickel-and-dime routine.
Aaaaand wouldn't you know it, Spirit JUST filed for bankruptcy. WILD!!!!
@@pennavedc it's like poetry, it rhymes
The problem is clearly that Jenny avoided the smuggler storyline so strongly, when the only activity they had planned for guests was smuggling luggage.
You're so right
No way! I would get to do my IRL job on my vacation! Immersive!!!!
Smuggling luggage as part of the storyline is a clever labor savings technique. Why pay people to bring the luggage up when you can have your guests "smuggle" each other's luggage
@@moonbongyang6460 when I saw the 'luggling smuggage' montage that was my first thought as well. Good to know I'm not just paranoid
And won't they be surprised when they learn just WHAT they had been smuggling in in that luggage!
This is astonishing. A luxury LARP experience, but with no luxury, no roleplay, no riddles or puzzles... So a live-action experience : you are there. Alive. Existing. Don't ask for more, it'll cost you extra.
This hotel should be named "Life: A Boring and Expensive Experience: A Star Wars Scam Hotel"
Star Malls: The Live! Experience™
disney just got their hands on the same "imersion" juice EA has been using to make the sims games for 10 years now
@@portobeIIatruest shit EVER
@@portobeIIa sims 4 even has the dlc based on the disney star wars land
It's such a minor detail but them not throwing in Disney+ is just such a colossal failure in every regard. People who don't have Disney+ find out what it's like to have Disney+, they get home, they think "Wow, I really miss having Disney+, maybe I should get it!" It's... it's cost-cutting in the same sense that you could save money in the short-term running a restaurant by not ordering any ingredients and firing all of your staff.
Not to mention that I wouldn't feel comfortable putting in my account login information/password...
Seriously! Someone dropping $3k/night to go to a Disney hotel probably wouldn't balk at signing up (or already have).
It's the very worst of both worlds: looking cheap and actually not saving much money
And offering Disney+ in a hotel room *owned* by Disney, would have cost Disney exactly... nothing.
Did they forget the basics of advertising? Positive association? Hello? Imagine how many kids would love to have a Star Wars adventure and then go back to rehire rooms to watch the clone wars for the first time. It’s honestly starting to feel personal how little Disney cares about starwars.
@@chuckbuck5002then you get home, the kid sees the Disney+ app, it makes them think of that cool Star Wars hotel, and they get a subscription. Although they probably already have one if they’re dishing out $6+ k for this hotel stay.
I do love the story moment of the cruise ship's founder:
"He uses a little door there, because he's so little and cute! ...He's dead now."
Love the whiplash of the cast member telling you a fun anecdote about a character only to immediately tell you he’s dead
That feels like Star Wars tbh
I had to pause the video to compose myself after that.
He said it as if he had died unceremoniously from complications of type 2 diabeetus
My sister speculated that maybe they initially planned animatronics of him to pop out of little mouse holes or be on the balcony, and then were like nah too expensive, and wrote that he's dead. Like why else have a captain that's a silly little guy only for him to be unseen right
“This is where I watched my parents die, jenny.”
Not including Disney+ is ABSURD. It’s a 2 day stay. Free Disney+ would basically be advertising for the service.
Not to mention it gives Disney another way of lying about their subscriber number: Just say that everyone who books at the Starcruiser is another sub!
I don't think it's painting with too broad of strokes to say anyone willing to pay $3000 a head for a two night stay at a Star Wars theme hotel probably is already subscribed to Disney+.
@@fleasy4393so then there's even less of a reason for it to not have Disney + included on the tvs.
the amount they charge for disney+ is in and of itself a racket. why they'd offer _anything_ affordably or for free is beyond their understanding.
Yeah that is utterly egregious, especially since they are gearing toward families in general. Kids are sick or having a bad time and need to be in room then too bad cause Disney says "f you pay me"
Jenny's Firsr Order supporting character being suddenly and randomly assigned to help the Resistance at the last minute without any previous indication isn't actually the flaw it seems at first, because the same thing happened to General Hux
Oof
I'm still sad about Hux. There was a GREAT villain there. Hell, connect him more with Phasma since they met in her book and also get the most out of THAT character, but NOOOOO... Disney had no actual PLAN...!
@@mastermarkus5307 Right?? Hux had so much potential! 😭
Lt. Croy and General Hux are Resistance Spy boyfriends
Petition for an edit of the sequel trilogy with everything the same but hux is played by jenny
I don’t know why I felt like coming back to this video again, but I'm struck today by the 'parents must bring their children to Disney' part. To parents who may watch this: I have never been to a Disney theme park. My parents did not take me. We had many wonderful vacations in beautiful, wonderful places and made wonderful happy memories. I am a happy, well-adjusted adult with a good relationship to my parents. You do not have to take your kids to Disney. They will be fine without it.
Conversely, I went to Disney World when I was 7 or 8 and all I remember is getting stuck in a torrential downpour and my little sister puking on the plane 😂 Not that I wasnt extremely lucky and grateful to go, but I wish we went when I was older so I could’ve remembered more of it
You wanted to a steal a quilt? I think you meant you wanted to SMUGGLE a quilt off the ship
Smuggler route unlocked
In luggage!!
"They expect you to smuggle a few things!"
@@elle1107 smuggage 👍
No she covered that, this was the first order playthrough smugglers playthrough is next..... oh.
I'm honestly surprised that the smuggler storyline didn't have guests carrying other people's luggage into their rooms so Disney didn't have to pay someone to do it.
At the start of the video, I genuinely thought that was gonna happen! I forgot about that until reading your comment lol, I got really sucked into the video
Disney execs seeing this comment: "WRITE THAT DOWN WRITE THAT DOWN"
I genuinely thought that’s what they meant 😭 Or making it a fun game for the kids like “we stowed precious illegal cargo in YOUR bags! You must transport them yourselves and avoid anyone who claims they wish to assist you (bellhops) for the Resistance!”
See that’s the problem. You can’t do anything fun with the general public. They’d just steal stuff or stupidly mess it up.
That’s probably what they wanted to do, until Disney’s legal team was like ‘LIABILITY’. Because people’s luggage would absolutely go missing.
When I consume pulitzer-level journalism, i prefer for the journalist to cycle through several elaborate costumes while never deviating from their surgical dismantling of the greedy corporation in question. Thank you for your video
Looked up from this comment to howl laugh at the porg costume
It’s a surprise everytime! I don’t know how I manage to forget that she does this but I feel like every time I look away there’s a new extravagant character
More journalists should format their stories in convenient numbered lists
Just don’t give Disney money it’s the normies fault not the corporation.
This is a great video, but Pulitzer level journalism? Come on.
I know no one will see this because it's been months since the video was posted, but part 16 you're describing an issue car enthusiasts for years. Digital had become so much cheaper than mechanical that companies will always go with phones, screens and speakers than live action, mechanical technology. And probably 80% of people won't notice the difference but the enthusiasts will feel robbed of the soul they fell in love with. And you think hey at least then it's reliable and cheap to repair, but somehow it's LESS reliable and MORE expensive. It just kinda hurts. My point being, from one enthusiast to another, I feel you.
What cars would you recommend that’s not digital?
@@violettecoffee lots but so many of them are so sought after that prices are crazy. I'm in the middle of restoring 2 civic hatchbacks, one from 1992 and one from 1997, and a toyota supra from 1988. All beautiful, excellent cars. The civic sedans befors i think 2002? are excellent, practical, and get like 40 miles a gallon. For economy cars, honda civics and accords pre 02, And the same years for Nissans, toyota Corollas and camrys. The suvs of that gen have stiff, bumpy truck suspension but are super practical, my first car i bought was a 1997 Nissan pathfinder. The door locks and latchs had to be opened by hand but opening and closing them felt better than any car ive ever rode in. The American cars of the same years are the same but to a much lesser extent and the brakes feel wooden and can be sketchy feeling to people who've only used over boosted electrically monitored modern brakes. The Japanese and European options have excellent brake feel, better than most modern cars I've driven. The mazda 3s are INCREDIBLE cars and since enthusiasts havent jacked up the prices yet you can still get a pretty good deal.But parts are hard to come by now so they get expensive. I'd recommend pre 2012 cars almost across the board, especially the Japanese options since they're a good mix of modern convenience and analog reliability. But all in all, nothing compares to the first couple generations of lexus in terms of luxury driving experience and the planted, grounded analog feel. A good condition ls, sc, or gs with any engine is incredible. And always remember, when it comes to fun factor, mazda miata is an acronym for Miata is Always The Answer.
@@violettecoffee also love your profile pic, did you draw that yourself?
@@heyitsfranklynn168 thank you for taking your time to respond and I really appreciate it! I’ll be using this information going forward lol ❤️
I have more fun driving my 2013 Mazda than I do driving my dad's way newer car just because his car has so much tech in it that it takes away from the fun of driving and being in tune with your car. Sure for most people it's good to have all this tech keeping them safe, but I want to feel like I'm controlling my car rather than the car controlling me
The fact they didn't even give you complementary Disney + while on board is indefensible.
None of the resorts do and it's been a common complaint for some time
It's not like they're losing money! Disney+ is not a finite resource and very few people are going to sign up for it to specifically have it on vacation.
@@mastermarkus5307 No, but in the way hotel provide television, there should be a version of Disney+ that can be reset after each stay and person specific like how some planes have individual streaming screens for each seat. I think that’s more along the linear what people are saying - that’s how I took it at least
I think this fact was the final nail in the coffin of the Star Wars hotel. Jenny is the undisputed queen of theme parks. Disney should not have messed with powers above their station.
@@silvercoronet mastermarkus wasnt disagreeing though
the Captain immediately recognizing Skippy like that is the ultimate highlight of these four hours of gold
And the little water bowl they brought out for him!
Oh my god I'm two hours in and didn't realize how long it was 😭
genuinely !!
@@ACAB.forcutielmfaooooo I looked up at the timestamp I was at bc of your comment also not knowing how long the video was and I am at 2 hours 21 min and im gagged there’s this much more to the story
ultimately it feels like the staff got scammed even harder than the customers. their love, blood, sweat, and tears all given to a corporation that would murder them if it made them a small profit. shout out to the captain and rest of the actors and staff, and i hope disney internally relocated them like Jenny mentioned so that they didn't abruptly lose their jobs
despite all the issues, captain croy’s “do you work with fruit” line handily beats any improv moment from the entire evermore video.
Hahaha so true
can u give a timestamp pls
oh hi li you're very cool
@@clinical2692 about 1:49:20
1:49:25@@clinical2692
it would honestly be so easy for Jenny to go the “sponsored influencer” route and get things comped and just use her twitter clout to easily rectify any issues so i really admire her making a point of saying that the average guest would have lost a lot of money thanks to disney’s errors. truly a queen for the people!
I imagine Disney has her perpetually on their radar now
Any news article discussing Disney's recent financial worries will reference this video, which cannot be a good look
@@davidhong1934OMG really?! That’s crazy, she used to work for Disney too 😬 I knew it happened with Evermore, but it’s crazy she got on DISNEYS’ radar 🙊
@@davidhong1934they train their employees to recognize her and fear her online reviews, so now Jenny has to go in disguise like a food critic so she doesn’t get preferential treatment
Wait, so the in-universe, diegetic offering of this luxury space cruiser is dinner and a show on night one and a trip to a hostile planet under martial law the next day
Honestly, knowing how the cruise industry operates, this really isn't that far off of being on an actual cruise ship.
Yes, you are correct.
They need to have at least one stop outside of Republic space so they can avoid Republic labor laws.
Like taking a cruise to Somalia in the real world?
It's so immersive!
In my brain Amethia Tope is so influential that Skippy also has his own social media presence (or whatever the equivalent would be) and thats how the captain recognized him 😂
This warmed my heart
I now have a parasocial relationship with Skippy
Love this lore
Amethia is a petfluencer
Space Tinkerbell to Jenny's Space Paris Hilton
The GSC is such a spectacular failure in that Jenny is the ideal guest. Willing to suspend disbelief, excited for theme park emersion, willing to be inside and sleepless to catch everything for days on end, and very understanding of all the quirks and glitches of something this big…
And for it to still fail her, not just a little but spectacularly is inexcusable beyond belief.
I have to disagree. The ideal guest for the hotel is someone who has all that, then will also ignore the bad stuff and aggressively defend and promote the experience for free online.
It sucks cause I am one of those people. Maybe not for a Disney IP but if this was at least affordable I would have totally tried it out and played along. I love being immersed and play DnD on the regular. And all this video makes me think is how it could have done better and how a similar idea but with different concepts SHOULD be tried. A murder mystery hotel for example would be great! And it frankly makes me want to write my own version of one.
@@tomservodoctor42That’s an ideal shill. A guest is a person who is treated as a guest
@@TheSergio1021Sounds like The Witcher school in Poland would have been great for you then. Much cheaper than GSC and you’re in a real castle in the countryside.
@@WellBattle6 I just checked it out. Unfortunately, it closed in 2022, but damn did it look cool.
You'll never read this, but I am SO HAPPY that somebody remembers the promises for Galaxy's Edge. I was so utterly disappointed when I visited. It was a complete and total bait and switch, and really destroyed my lifelong love for Disney parks. And also, I just want to mention that Kim Possible is one of my family's favorite Disney memories because it was so unexpectedly engaging. And the re-theme to Phineas and Ferb remained just as good. Your video was AWESOME.
I remember telling friends about the reputation system, and then it never happened in the park and I thought that I must have misremembered! Disney gaslighting all of us
I was also disappointed in Galaxy’s Edge. I love Rise and Smuggler’s Run, but overall I felt like it was mostly a place to walk around and shop, which isn’t much to fill the time. Many of the other things to do required an extra fee and reservation. Plus nearly all of the stuff to buy was aimed at kids and from the sequels. My dad looked at probably every piece of Star Wars merch in the parks, trying to find a nice figure or something more aimed at adult fans of characters from the original trilogy, and couldn’t find anything he liked.
@@peacelovetv95 it's so embarrassing how they keep trying to make the sequels happen even after the shitshow that was the final one... like just admit the best days of star wars are over and sell the damn darth vader helmets
@@luiysia Yeah it's really weird, like even if the sequels were way better, the original trilogy is just such a classic force of pop culture. They're leaving money on the table by not capitalizing on it more
Do you remember it? If you did you'd probably... post it here, hey?
I like that Disney panic-fixed an error for her twice upon realizing they burned a huge influencer and there was still four hours of stuff to complain about
😂
I haven't ever thought of her as an influencer, but I suppose she is in the way that matters to a company.
@@sam4330 Of course she is. She gives an honest review for the viewing of a lot of people, companies are scared of these people.
@@sam4330 I mean, her vids get MILLIONS of viewers; I doubt their own podcast gets more than a couple hundred. It's a good thing the hotel shut down, because this vid would literally have been enterprise-ruining. It's made a meme out of this hotel for like. IRL friends of mine. I'm amazed.
I can't help but love it. Lose money, you ɸûcks!
Because, as Lucan wrote of Caesar, I rejoice in [their] ruin: that's what they get, for ripping people off _twice¹_ - the stupidly overpriced experience in the first place, and then _not even making their own mistakes right..._ unless you've got a massive audience (and thus can inconvenience *Disney,* which is of course what really matters).
_¹(and for screwing up everything related to Star Wars except like one single show and maybe one or two seasons of another)_
Crawling around in uncomfortable conditions, scanning the barcodes on crates, being treated weird for showing enthusiasm, and being ghosted by the characters who ordered you to do the crate thing in the first place. Warehouse Laborer: A Star Wars Story!
Truly a thematically engaging experience.
So immersive!! Very cool!!
I was thinking drug mule but yeah
😂😂😂😂😂😂😂😂
@@SweetSavoryAvery They really did overemphasize the smuggling in that marketing video. Like, did they not do any research on SW at all, and the fact that the outlaw characters are, you know, criminals?
I do love the image of Jenny desperately trying to sell out to the First Order at every turn and getting completely ignored, and still ending up picked by the Resistance to save an important general.
When you’re a total sell-out but nobody’s buying 😅
"hmm... yes, this traitor to our cause will do nicely for the resistance."
It’s like the polar opposite of a villain origin story.
“The bad guys didn’t want me so I was forced to become a good guy!”
@@reed1159 No one would ever suspect it!!
Now, THAT’S a movie plot
In regards to the "you've been robbed" segment, I'd like to say that even the Journey to Batuu game pack in the Sims 4 included quests from characters for the Resistance, First Order, and scoundrels, and a reputation system for the three groups. Gameplay that is not normally a part of the Sims, implying that this would be offered in the park. There were also roaming aliens (as in Star Wars aliens, not the aliens from the Get to Work expansion pack). Almost as if these things were originally planned for the real world theme park, but were cut and placed in the super expensive hotel.
Honestly, for all the understandable hate the pack gets, I vastly prefer it to physically visiting the park. At least I can become BFFs with Kylo Ren that way.
@@kyradelaneyy and lightsaber battles. And do what I did (seduce a random stormtrooper)
getting ghosted by the first order for being too clingy is a classic jenny beat.
jenny beat off you mean
I should really stop reading comments. I'm only at 1:17:07 and I keep getting spoilers.
bwahahahhaa
Sounds about right yeah
*First Order Guy:* Sir, I keep getting texts from this "Jenny" person.
*Kylo Ren:* Jenny Nicholson? That girl scares me. Ghost her.
a 45 minute limit on a dinner at a $6k+ stay would send me over the edge
The galaxy’s edge even
Immersive sith lord experience by flooding you with so much hate and anger that it drives you insane
45 minutes is as long as my lunch break was in high school
@@Dreikoo assuming you don’t get the table with the awful view that requires you to stand and watch from a different spot in the restaurant so you can’t eat your meal within the restricted timeframe without horking it down during the few minutes the show is not playing. And I have the impression there wasn’t a show with every meal. And also the same limitations don’t exist during character meal experiences at other parks.
@@Dreikoo There was only one dinner with a show
I love how Disney keeps messing things up that Jenny paid good money for and customer support is like, "There is nothing we can do." and when she uses the Black Mirror Social Credit System suddenly they're like, "We have your GPS location right now we are sending a drone to drop off your toy, it should arrive in 23 seconds."
i dont know how it isnt grounds for immediate refund. Here in Australia if any business fuks around like that a quick complaint is made and its sorted, fairly quickly (light speed vs other bureaucratic process). A big company like Disney doing this , i dont understand how that flies. Maybe in US you dont have good gov departments behind you, and have to self litigate. But then i dont understand how this behavior isnt broadcasted and absolutely smashed. The only goal or direction disney seems ot have at the moment is lterraly inserting women into everything. Ddi you notice the podcast section of the video? 30 women, 5 men. i paused on a still of a bar scene in one of the concept marketing, of the identifiable sex (some indistinct aliens) 13 women, 3 men. WTF? im not up to date with all marvel and teen drama, but i saw the cartman south park episode with Kathleen Kennedy and 'put a chick in it and make it lame'. JFC , i didnt think reality would be beyond parody. Maybe women are the target audience? but to that degree?? Seriously, black women seem to be the target. go count. I would have thought it would be run of the mill families (of all backgrounds), but 100% laser focus on trying to direct an audience of a vagina monologues critical race theory latte session to a sci-fi family theme park instead.
oh and i must say, of those 5 men, man, all up they probably had the testosterone of 1 monty python lumberjack. I wonder how long it took to clear house, their ranks are just women, and a few emasculated men.
I’ve had to deal with customer service stonewalling me because I wasn’t a massive influencer, I’m glad she had her issues fixed but I’ll never be able to get my droid back :(
@@Marchwin3325 I kinda seems like they're just stealing peoples money at this point.
@@hihi123hiful they most definitely are
The opening to this video always reminds me of when I was writing a paper & my advisor kept begging me to stop using the word "immersive" because "it can mean a lot of things and you're failing to define it"
6k to get pushed at breakneck speed through a moderately interactive museum and then thrown out the door at 8 am is… wild to say the least
if i paid 6k i would want to leave at 7pm or something, not 8am!
I would think that if they had made it a bit bigger (so the atrium and bar and the like could support a full hotel) and draw it out for 4 days (the same key events, little added story just spread out what they did throughout 4 nights instead of 2. And everyone would have probably had a better time even the ones who said they enjoyed it, because they would have had time to relax, look around, talk to cast members more and truly take it all in. But of course.. then half as many guest go there a week and the bean counters couldn't have THAT?
@@giwake Or at LEAST let me check out at 11 like a 60$ a night motel 6...jesus christ.
I’m DEAD at them knocking on your door to make sure you are awake so you can gtfo as soon as possible. I’ve stayed in hostels less hostile.
What Westworld irl would be like
The strangest thing just happened, I was sitting here enjoying this video and then Bob Iger came into my home and installed a large structural pillar between my desk chair and my monitor.
😂👏🏻
Did he offer to remove it for $80/day?
That one got me
Got me good
Do you need to pay for a fast pass for the pillar or is the line ok without?
@@Largecow_Moobeast As a long-time pillar-head I would have told you previously that it was a relatively unknown hidden gem that you don't need to use a fast pass on, but ever since this video came out and Jenny put it on blast I'd say it's a rope drop attraction. If you can't make it to the park that early you'll definitely want to use a fast pass for it.
As infuriating as it was to experience, the idea of a character who only wants to help the First Order being unwillingly thrusted into working with the Resistance is very funny
It's exactly what to expect from Disney star wars. Cowards
"You WILL will like our new heroes !!!"
😂
“We’re just gonna tweak your First Order Story to become a First Order Redemption Arc”
"This peace is making me hateful!"
As bad an experience Jenny had, I'm weirdly glad she did, because if it didn't happen to her then it would've happened to others and their voice and experience would've gone unheard - like being sat behind the pole, if Jenny had been given good seats then the plight of the poor sods who were seated behind them would've gone unnoticed!
Okay, but at the end where you talk about the person working the gift shop giving you a tour and talking to you about their Gaya fan club is one of the cutest things ever. I would have loved to have gone to something like this if it was truly just a hotel where the cast members working were just into start wars larp T-T
any task that makes me take out my phone should automatically lose -10000000 immersion points
Yeah, like, if anyone remembers the old Epcot walk-around activities, they gave you like a special phone/PDA thing just for it, instead of asking you to use your own, it made it so much more immersive.
@@alexbrown128 Well see, this is much more expensive, so obviously they're going to cheap out- wait.
Exactly! I'm a huge escape room enthusiast, and some of the best aspects of those are the tactile interactions. That's the true "escape" from our regular world
Yeah like, it’d be cool if they gave you in universe PDA’s or tablets or something.
Gosh the phineas and ferb adventures were so much fun@@alexbrown128
the not-being-able-to-see-the-show-from-every-table-in-the-house thing seems like EXACTLY the type of thing that you hear about disney imagineers artfully AVOIDING
I get the vibe that this was the kind of thing that got lost in the sauce as soon as the imagineers were given an impossibly low budget
Exactly. As a Disney history/imagineering nerd it pains me to look at new Disney experiences and be like "ok I don't even DO this and I know y'all are doing it wrong"
@@guest4635seriously, there might be a few tables that are the best, but no table should be positioned so guests CANNOT see the performance due to some fixture of the room
I think there’s a Disney cruise ship that has a Frozen dinner with the same issue. I can only imagine the meltdowns that causes when little kids can’t see Elsa.
My guess is that Jenny was actually purposefully placed there for booking the least expensive room available. They totally could have built a dining room that accommodated everyone, or at the very least arranged the tables/decor/show elements in such a way that everyone felt included. But they didn’t. Jenny mentions having booked the lowest possible room category. Disney loves doing this horrible tiered price thing and consistently go out of their way to make the lowest paying budget-minded guests feel bad and like they should have spent more to secure a better experience. And it also serves as a way for the more well-off guests to feel justified for spending more.
I used to be a lifelong Disney fan. Was even a proud “Disney Adult” for a while. But I’ve fallen out with “like” with them for a few years now. I think their unabashed ceaselessly greedy behavior at every single possible opportunity is disgraceful and disgusting.
My favorite thing to come out of the hotel was a tweet saying “Instead of paying 6,000 I’m gonna break into the Starcruiser like all the main characters in Star Wars do at some point.”
I've got a bad feeling about this....
this is where the fun begins!
I hope 5 years from now we get to see Urban explorer footage of people actually breaking into the Star cruiser ruins.
Maybe someone will steal juani's little Droid mask THE SAME WAY THEY STOLE BUZZY.
@@redrenegade13 We here in the Jenny fandom don’t talk about Buzzy. It’s still too painful.
Honestly that joke was almost worth it 😂
i love the general format of these videos
-company promises something
-“we’ll put a pin in that”
-promise underdelivered in a catastrophic manner
The singer moving away from the pole just to be hidden by ANOTHER POLE, is pure unintentional comedic genius
That bit made me discover a whole new laugh I didn't even know I had in me.
It was like halfway between Rich Evans and Jimmy Carr
@@CosmicTeapot That laugh sounds like a hate crime to me.
Time stamp or it didn't happen
Gaya was lying about being a Twi'lek. She's clearly Polish.
@@activatekruger446 1:29:25
The "Luxury hotel" check-in being "standing in a hot drive-in bay with hundreds of other strangers" is where I really laughed out loud. Even Motel 6 has a lobby.
Its so weird that they didn't make a little spaceport terminal as the check-in lobby. Especially given the "shuttle" elevator thing. Like have that be the area where you fade the transition from real world to roleplay world.
Yeah they really could have done something to make the wait comfortable and immersive. They could have interactive terminals that give some fluff about the ship's specs and maybe the captain's history to sell that you're in good hands. Maybe a blurb about how the First Order will be providing extra security or something stupid like that.
@DokturProfesur they could have even just put up some futuristic looking seating and stock a vending machine with dyed trail mix and gatorade in funky bottles and it would have been better than the human parking lot situation they had
To make it even better, it was indistinguishable from Eastern bloc architecture.
@@LessDevoidDisney probably subcontracted out to Russian imagineers.😂
There's something cosmically hilarious about the fact that the person most willing to engage with the role-play, and the only one filming a review is the one whose entire interactive experience doesn't work and who also gets plonked down behind a pole.
It reminds me of the hotel inspector character in Ocean's 13, who has every aspect of his stay in Al Pacino's hotel sabotaged by Ocean's team so that he doesn't give the hotel the prestigious "five diamond award".
@@lietkynes432"he's a VIP."
"So what does that make me? A VUP?"
I can’t believe this is $6k…for
2 days!! My husband I went to Thailand for 2
Weeks 😊for that!
It’s because she books these trips like any normal person would, right? I feel like she could totally play the “UA-cam celebrity card” and reach out to these places and get the special treatment, but she doesn’t. She’s so real for that, she goes to these cool parks and shows us what the true experience for the majority of people would be like.
@@et873 Tbh I think these parks would not want her to come unless they could make sure she had the most perfect possible time, and they’re aware that can’t happen because of how low quality so much of this is. So I think they’d rather she not come.
That was phenomenal - a 400 level graduate thesis on theme park marketing. What you summed up in about the last five minutes is unfortunately what’s been increasingly true of many businesses in the past 15 years or so - it’s no longer “Put out a good product or service and the people will come”; it’s now, “How can we squeeze every last dime out of the people?”
there’s no experience quite like watching a jenny nicholson video as a podcast, only to glance over at the screen and she’s talking to me from inside a giant porg suit
Yeah, that got me, too. I had been driving and just pulled over when I glanced at the screen and was like "Huh??"
HELPPP FR
😂 I listen at work with a dark screen and every so often pop the screen on to see what she's talking about and this is a hysterical experience 😂
I read this before I got to that part and I was still NOT prepared.
LITERALLY i was putting on socks and i turn and jenny is a flippin porg 💀💀💀
Wow, this whole thing seems like such an unmitigated disast-
"One of the cast members brought a little bowl for Skippy to drink out of."
-a mitigated disaster.
The whole chapter celebrating the cast members is a tonic.
Threw up my hands at that part. YES. SOMEONE GAVE THE LITTLE GUY A DRINK.
If the Galactic Starcruiser is the Titanic, the cast/crew are the violinists who played on as the ship sank
THAT'S the immersion we are looking for, cast members are a true blessing 😭🙌
Cast members deserve better than Disney. :/
"Why did they make their own fake podcast anyway? Nobody's watching this except me and I'm only watching it as performance art". Great line.
Yeah, this was my first time seeing this channel (my Twitter feed was blowing up from people loving this video), and that line sold me on watching the whole 4 hours (and I'm glad I did)
Watching this video for the tenth time, and I just want to say that the appreciation jenni speaks with when talking about the staff who helped her still really touches me. That one random guy that brought her a stool so she could get a better angle? I hope he gets 20 years of good luck.
>says he's such a fan he watched the video 10 times
>can't even spell her name right, despite it being all over the channel
Sometimes people spell or remember names wrong and theres language barriers too. I know like its the channel name and all but its very normal he mixed the spelling@@theInfiniteEgg-z8i
I love that every attempt to bribe Jenny is just neutrally relayed. Like "The customer service was unable to help me but then I tweeted about it and they fixed it and sent me gifts."
It's got an amazing honesty to it, like, "Yeah, they helped me, and that's great, but it's really shitty that this isn't the kind of treatment everyone will get".
@@mastermarkus5307 It’s totally Jenny’s strength. Her unwavering dedication to relay the objective truth and not let her personal experience overtake others. Shoutouts Jenny
It really is an admirable quality.
It's not really a bribe though. She paid for the experience and should get her money's worth. They essentially tried to reduce bad publicity by only giving customers what they paid for only when they complained loud enough
@@theshire9173 But if you think about it it still works out to being a bribe. They take no measures to ensure an additionally priced benefit they offer is being delivered in any way, but they won’t provide a refund. It’s only once the situation could negatively affect their image to a decent audience that they act like they’re trying to remedy the situation, when all they’re really doing is trying to remedy their PR problem. Why else would they say they can’t offer a refund and then suddenly renege once she posts about it online?
The scene of Jenny desperately trying to see around the pole and constantly getting her view blocked by random miscellaneous things, just almost able to see, reminded me of the scene in The Polar Express where the kid can’t see Santa because he doesn’t truly believe. Thus, I can infer that it was, in fact, Jenny who was the problem. If she had simply believed in Gaia in her heart of hearts the pole would have been a non issue
In the words of a wise replyguy, “you must have the wrong personality “
See, or see not - there is no pole.
@1:26:53 Are we not doing "Phrasing" anymore?
She doesn't get her view blocked by "random miscellaneous thing", what are you talking about about? It's just the pole the entire time.
@@TheDrag0nSlayer There’s two poles, and also the base of the wall when Gaia goes onto the main dining floor
I feel like the harshest part was forcing nerds to make cold calls. Genuinely hostile behavior.
I’m honestly convinced if they had an option to book online this thing would have lasted at least twice as long
It would fail eventually, but would have way more people booking
I’m more of a hot call guy
I’m going to speculate on the rationale.
1. Reactions to marketing material are piss poor
2. We know our experience is a bit of a buggy mess, and shallow in execution
3. We know our prices are absolutely exorbitant
How do we ensure that people are more likely to actually commit, and when they do leave favorable reviews? Increase the barrier to entry to weed out the vaguely curious. They probably then expected to make it easier down the line but never got to that point.
@@JeronimoStilton14The only reason for it was sticker shock, I'm certain Disney knew the asking price was ridiculous.
@@killerkitten7534+++ agreed 💯
the amount of times i've watched this and i can't get over those ridiculously overplayed ads where four 20 year olds scan qr codes on crates and react like they're getting to meet the actual force ghost of Yoda and Obi-Wan
Yeah it’s wild. I’m honestly really grateful my parents took my other places and not Disney.
We say 'SO many things to skyaaaaahn!' every time we use self-checkout now.
A lot of people are saying Disney should've hired Jenny to give them advice, but as she herself said in the video, I am positive that they probably had plenty of employees and creative types that likely predicted the flaws or had more ambitious suggestions that got shut down by corporate to save a bit of money or make it more marketable to a general audience
I think the imagineers should be super star wars fans as a minimum apart from being whatever an imagineer is, maybe some the decision making staff too, I've no doubt some people that worked on it had doubts but they were clearly ignored by the higher ups
Can confirm- Disney constantly shut down ideas that weren’t lucrative enough
Yeah I can imagine the clusterfuck of meetings that led to this being made in its compromised and barely functional finished form. "Well, we can make the space windows work but the effect depends on these LED lights that make it hard to sleep." "We need this number of seats, but that's a load bearing column right there."
@@EvanCWaters “We can’t put a fire escape in, it’s too much.”
yeah I used to be an engineer at Disney (not for the parks so technically not an “imagineer”) and the ideas that I had that were fun and minimally costly to implement were just…not even considered. At all. The suits would smile at you and say they hear you and then that was literally the end of it lmao. very disillusioning
Seeing your sister get bear-trapped by a spontaneously closing umbrella and immediately assuming she somehow did it to herself is peak sibling behaviour.
Something bad happens to my sister: skill issue.
Something bad happens to me: real shit.
She slid that line in there but it honestly had me in stiches! So relatable.
As a forty-four year old man with a forty-two year old sister, I'd just like to publically state that MY SIS IS SUCH A DUMBARSE LOL OMG KILL ME.
tbh if that happened to my brother I'd be almost certain it were some kind of defect, but if it happened to my parents I'd likewise be almost certain it were all their fault
I said exactly this to my (only-child) roommate
No toxicity to the staff member, but saying that your founder was a tiny little guy, who used tiny little doors, and then immediately following that with "he's dead" is the funniest thing ever.
Feels like people would be wanting to see the little guy and its good to make sure they know that won't happen.
100% this was an animatronic they were too cheap to build and then too cowardly to scrap completely
I am 100% convinced that there simply is no 1st order plot line. Either because they didn't want to have conflict between guests or because no guests could be losers or because they were afraid people would spin it as endorsing fascism. Either way from Jenny's description it seems like there is only 1.5 plot lines , helping the rebels and smuggling something for them. That's all. And of course the primary characters that facilitate this plot are crowded with kids. That's literally all there is to do.
I need the timestamp for that i think I missed
@@plaguedoctorjamespainshe6009 it's at 40:45 !! (i feel obligated to point out that the guide DOES say "he's not with us anymore", not specifically that he died... i mean it definitely IMPLIES that he died, but could have been spun up into a pretty funny bit about him just leaving the starcruiser behind to have adventures somewhere else?? but probably not)
I went to a wedding this weekend and for their first dance I was behind a pillar. I thought fondly of your dinner pillar.
Disney basically spent $400 million to make a Jenny Nicholson video
Yeah, a 4 hour Jenny Nicholson video. Money well spent if you ask me....
@@trews1so, it’s a 100 million for hour, 1,6 for minute
I mean, if you can afford the $400 million it’s worth it.
Better return than a lot of other stuff lately
The way this experience was tailor-made for Jenny to enjoy and on her trip they managed to fuck up everything that she would have liked about it for her specifically. It’s honestly peak.
four hour jenny nicholson video dropping marks today as an international holiday
lilythesilly is an amazing nickname omg
@@Aphelia. +1
@lilerv the fabric of time being warped does make more sense than there being a jenny video i have yet to watch
Soooo excited!!
Came here to comment the same lol 😂
I can tell you exactly why all the marketing videos/announcements are so terrible. It's because it's target audience is the Shareholders and not the Consumers. It's just designed to make idiots salivate over how much money they can make. These are not people who can even relate to wanting to LARP at a star wars event, they just want to hear the word "immersion" over and over again
🎯
This is the most boring dystopia
basically we're the product, not the customer.
Yeeeeep. You notice this more and more when watching "big product" marketing.
As a shareholder, I DESPISED those videos/announcements because they made it clear what a disaster this was going to be.
Of the things that used to be free that now cost money ? Being disabled. Disney updated their accessibility policy and now myself, and every other disabled person I know, is being denied DAS. When you contact someone at Disney about this issue ? They tell you to buy a fast pass. It feels criminal. I wanted to go for my college graduation BECAUSE of how accessible it is for me and my service dog, but now I can’t.
I'm sorry but what is DAS?
That's so gross I'm so sorry
@@elizabethfrohn-hengst296Disability accessibility services!!
@@elizabethfrohn-hengst296not the op but disability accommodating services. I haven’t been to Disney in forever but when I was a kid a family member was in a wheelchair and I recall that we were allowed to bypass many queues because the queue line was not wheelchair accommodating. I can only assume people thought it was a free pass to skip the line but it wasn’t- most rides only have one accommodating vehicle (that you can literally put your wheelchair right on!) and so we were still having to wait our turn too
I just read that the new policy was in response to able-bodied guests grumbling that people seemed to be faking disabilities to skip the line. Some disabilities aren't always visual, like cancer or narcolepsy, so I can understand the optics of how this may look like able-bodied people are faking a disability (nor would I put it past a few guests to try to fake a disability to avoid Didney lines), but it’s unhinged that Disney’s response was to take away accessibility opportunities rather than making lines shorter for all guests.
Imagine being Kylo Ren and boarding a cruise ship ready to torture a bunch of resistance fighters but when you step onto the main deck everyone starts cheering and applauding you.
It's been extremely weird the way the Disney Parks incorporated the Empire into their mascots. Like, it's fascinating that your child can- in one day, mind you- take pictures with a toy cowboy that's alive, a princess that can shoot ice from her fingertips, and of course everyone's favorite children's character: the armoured space fascist with a gun.
@@sassytabascotbf the first orders motivations are so badly explained I don't think you could even call them fascists
@@MrPsyren99 yeah I guess in the sequel trilogy, their whole m.o. is basically "the death star was pretty swag; we also like murder"
@@Shoegaze- take a 3rd grade media literacy class, please and thank you. Pay extra special attention to the chapter called "allegory"
@@Shoegaze-i guess neither does george lucas then
I'm impressed that Jenny's interactive adventure lasted after her hotel stay. After all, what could be more star wars than hunting far and wide for a missing droid? Truly that was her Star Wars Story.
Said droid was also being held hostage by an evil empire too
😆darn right!
Under appreciated comment
😂 Your droid is in another ship
3:28:54 There's a saying in audiophile circles: "If you spend £1,000 on an audio cable, you will hear the difference. That difference isn't there, but you *will* hear it."
That’s such a good phrase lol
It's been proven that if you give people the same meal multiple times but change the price, their opinion on the meal will change. Unfortunately, if you stick a pole in front of the meal, the price won't matter
Haha, been there. Also chrome makes it faster
@@garyleowilkins Wait makes what? the music? lol imagine millions dollar audiophile room but all the song played at 1.5 speed.
@@Capumaraca it’s an example of the ridiculous things people believe. 50 years ago people used to say “chrome bumpers makes your car go faster”
It’s comparable to “expensive cables increase sound quality”
jenny realizing she can’t see right as the opening lyrics start: “look around and see the world slowly emerge before your eyes”
incredible, couldn’t have been written better
1:25:16
I just keep imagining someone who grew up with Star Wars draining their savings to take their family to this. Sat behind a pole. Undelivered droid. Torrential rain. Broken app. Cramped room. What could Kylo Ren conceivably torture you with during the finale? What husk of your inner child would be left?
I mean Jenny met a family that the parent could easily have been grow up with Star Wars and now have children who like Star Wars with the new movies. And while I hope they were not behind a pole, the app crashed on them and they had to give up on the gameplay.
screaming
Its such a same bc i think it could be a pretty nice theamed all inclusive.
I hope they keep the building and just edit the dinner shows so you can get the story there and just sell it as an all inclusive (including park days) for a more reasonable price
Straight-up. Since they spent some real money on this thing and really need to sell it, why-o-why didn't they have professional PR people do the presentation instead of executives that come off like they're doing it at gunpoint? They're trying to make this into Westworld and no way in hell is the technology there yet. For 4 grand, I better think I'm really on the Millenium Falcon and I'm 3 feet away from Luke and Han in action--or at least come away saying, "That was one HELL of a simulation!" This thing is nowhere near ready for prime-time. This reminds me of the Simpson's mono-rail episode.
@@LiveManga37
That makes sense to me.
I LOVE that Chewbacca's whole role in the story is to be a damsel in distress. He's doing a great job
If they'd put him in the slave Leia bikini from RoTJ the hotel would still be open.
“This is just a normal Wookiee named Tom”
Well, he’s not a damsel since he’s married.
@TrekBeatTK have you been married? 😅
Accurate to Rise of Skywalker
'the bulding has no fire exits' is a sentence that's already keeping me of boats, but in a freshly built up, landlocked hotel, theres literary no excuse. Good grief.
LANDLUBBER ALERT! LANDLUBBER ALERT! LANDLUBBER ALERT! LANDLUBBER ALERT! LANDLUBBER ALERT! LANDLUBBER ALERT! LANDLUBBER ALERT! LANDLUBBER ALERT!
I do wonder how Disney managed to swing that from a legal perspective with the state of Florida. It has to be breaking all sorts of fire codes.
@@654jimbob654 that's the neat part, Florida is a lawless land. Probably fave the relevant official like $200 and they called it good
@@654jimbob654Disney basically owns that entire tax district. I wouldn’t be surprised if they put themselves above the law
On a boat, every open balcony is a fire exit.
What I love is that for six grand you could just actually go to another country and have a longer, more comfortable, more fulfilling vacation where you can get ACTUALLY immersed in a foreign culture.
I paid 600 EUR for a three days, or rather nights, long vampire LARP that included a very comfortable accommodation in an *actual castle* (modernized as far as proper toilets and heating goes) that was closed to tourists during the LARP, so we had full run of the grounds. How the hell are people paying 10 times this amount to sleep in a broom closet fitted with bunk beds.
Sparkling vampires or still vampires?
Oh my god, convention of thorns? I really wanted to go to that!!
I paid about £60 for the Guardians of the Galaxy experience run by secret cinema in London and that was 30 times better than all of this
Disney makes everything overly expensive and as you just showed you can do more for cheaper in this department. Disney though isn’t interested in making good affordable experiences
@@robertschnobert9090 My guess it is VTM vampires, if it was vampires, LARP, and Convention of Thorns. Good, old Vampire: the Masquerade LARPing...*nostalgic sigh*
Was the hotel worth it? No. Was it worth having Jenny and Lindsay go on our behalf and document the train wreck and be honest about it? Yes.
I would pay $6000, if I had it, for a Jenny documentary of her choice, ool
I didn't pay $6000 and probably had a better time listening to this documentary than anyone did going
They couldn't make it go...at thousands of dollars per room. Yeah, that tells you all you need to know about modern Disney.
DashCon 2014 and Ever More used as creative models for a Star Wars hotel by DEI pod people.
@@jeffmcdonald4225thousands of dollars to sleep in a bunk bed, bizarro. It might be fun for one or two nights, but imagine doing it for a week.
Jenny’s vlog footage is so immersive I feel like I’m really on a mediocre $6000 Star Wars-themed cruise
A dream within a dream in an existential crisis.
Mediocre seems a bit generous tbf
You’re right. I was vicariously angry about paying that much for the experience she got and I never even planned to go to this hotel within the couple of months it was open.
I woke up after watching half the video the previous night and convinced myself I went for .5 seconds while half asleep
@@H4NDCRAFTED Food looked really good though!
6K is a low price for a priceless memory of a pillar.
I’m genuinely dumbfounded by how the free Kim Possible flip phone experience from 2006 looked more fun and rewarding than literally any of the activities at the hotel
i did it as a kid, and i can firmly say it was alot of fun! (i was 7 iirc) my sister and parents did all of the thinking though, i mostly followed them as cool stuff activated within epcot.
I did it pretty much every time I went to EPCOT in 2008, and I think I did it every other time I went up until they replaced it with the Perry the Platypus theme. I still wanna go back and fo it once it’s Ducktails
I did it when I was 15 with my cousins and iirc we had some fun with it!
I remember playing the phineas and ferb version and having so much fun. It’s sad that they didn’t incorporate anything like it into the $6000 hotel
I can see why that actually be easier to to implement on a programming level. Especially since awhile ago disney fired a lot of their tech department in favor of H1B visa people who make shovelware. It was notable in the tech community because they tried to make their laid off staff train the new insourcing staff.
Anyone who says $6000 is a reasonable price for this, no matter how well off, has never heard of literally anything else you can spend $6000 on
you could buy a miata with that money
Makes me think of weddings.
$6,000 for two days is nothing compared to $40,000 for eight hours.
To add on to the Miata comment, I could buy like five Miatas with that much money.
I went on a two week trip to Japan for half that, and I even went to Disney Sea for a couple of days while there too.
That’s about four months worth of mortgage payments for me.
I bought a wii and bunch of games for $80 today.
"They said they couldn't do anything about the problem I had untill I tweeted from my account with thousands of followers"
Always a great sign
And that happened twice in this one experience. Absolutely insane.
It’s always nice to know that you have to threaten a company just to get the service and treatment you deserved in the first place 🙂
@@Canseeytnot once but twice!
I hope people stop giving Disney money. This, and the fact that you had to have a paid Disney+ account to view the movies in their $6k rooms is just comical.
@@Canseeyt Threaten them... AND have the clout to back it up. She gets millions of viewers, unlike probably literally every other person there with her that weekend. Crazy.