Samsung Smart TV No Picture but Sound - Fix it Now

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  • Опубліковано 18 січ 2025

КОМЕНТАРІ • 379

  • @denisep.hanley8087
    @denisep.hanley8087 3 роки тому +639

    How do you do a hard reset to access source/settings/self diagnostic if you have a black screen???

  • @conniemiller138
    @conniemiller138 3 роки тому +355

    How can I go to settings when there's no picture? I tried. Nothing came up because there's no picture.

  • @sjcjheal
    @sjcjheal 3 роки тому +138

    How can you go to settings if you have no picture?

    • @bigdog8882
      @bigdog8882 3 роки тому +21

      lol, was just thinkin bout that when I scrolled down as saw this comment. Gave him a like still for try'n. lol

    • @johnknowles6723
      @johnknowles6723 3 роки тому +4

      Hahahahaha I was thinking same!

    • @mrateam6042
      @mrateam6042 3 роки тому +3

      LOOL I was like wth I guess different cases

    • @dreeco51
      @dreeco51 3 роки тому

      @the russian dog you fixed it ?

    • @robertbrown2601
      @robertbrown2601 3 роки тому +2

      How do you get to settings if you have no picture

  • @toniacaobobsolomona.7553
    @toniacaobobsolomona.7553 3 роки тому +40

    I can't do the third method, because the problem is my TV don't have a picture

  • @mkjohnson44
    @mkjohnson44 4 роки тому +34

    I never leave comments but I gotta tell you THANK YOU SO MUCH for this video. I would have never guessed removing the HDMI cables and plugging them back into different ports would have done the trick. Thanks a million!

    • @yungluka6121
      @yungluka6121 4 роки тому +1

      Lol

    • @nataliarodriguez975
      @nataliarodriguez975 Рік тому

      I don’t have no other devices connected to the tv. The only thing I do have is a digital air antenna and I already check it out. As far as I’m concerned I don’t think that’s the problem.

  • @MsBentleyboy1
    @MsBentleyboy1 3 роки тому +27

    I can’t do the last step if I don’t have a picture.

  • @katk9484
    @katk9484 4 роки тому +55

    What if your TV displays NO picture, not even the phone screen

  • @artfulvision
    @artfulvision 2 роки тому +4

    Right before Top Chef season 19 finale my picture went out. Your instructions saved the day!

  • @poochie-son
    @poochie-son 3 роки тому +4

    Thank you,i UNPLUGGED my Samsung tv,ate a slice of apple pie,then plugged my tv back in and PROBLEM WAS SOLVED.....
    Again,thank you

    • @howardc218
      @howardc218 3 роки тому +8

      I want to try this but I don't have any apple pie.

  • @tealvampyre
    @tealvampyre 11 місяців тому

    Thank you! I apparently dropped my tv on the way to work. When I got home and didn't see my tv or ps5, I thought I was robbed! Turns out they were on the floor and the remote unsynced. Another video showed me how to turn on my tv and yours yelped me reset it. So thanks again!!

  • @JojoplusBo
    @JojoplusBo 2 роки тому +10

    Thank you so much for this video. We were going out to purchase another tv tomorrow as we had sound but no picture and thought the tv had just worn out. We followed your simple instruction to unplug and replug the tv and wallahhh .. we now have the picture back- thank you again. Your time in making this video for people to benefit from it at no cost is very much appreciated, blessings!🙏🏻

    • @dharanicharu8068
      @dharanicharu8068 2 роки тому

      It's not working for me. Please tell me the way.

    • @raptorlander6832
      @raptorlander6832 2 роки тому

      My tv samsung first has 3 vertical. Lines at the left panel. Only & as time goes by of keep on using my tv samsung it comes many vertical lines already on. Full screen. Until and no more picture to see but only sounds so i turn off the tv but when. I start it on again a white screen only so i ddnt used my tv for almost 3 weeks but when i try to turn it on. Again. the picture comes out again. But. It last only for 5 days of using so i turn it. Off again my tv then for 3 weeks again so i.try to Plug again and the picture again comes out but for 4 days only. Ived notice the vertical lines had green and pink color already on. The screen and no more picture again so i turned it off again... .& no technician yet to trouble shoot the problem of my 65 inch samsung smart tv... 🤘🤘

    • @rudro2387
      @rudro2387 2 роки тому +1

      @@raptorlander6832 ur led is broken and worn out u need a new tv

  • @marah2109
    @marah2109 4 роки тому +15

    Thank you so much I was worried about this problem and about to call the technical team

  • @mariafrizzell6887
    @mariafrizzell6887 4 роки тому +21

    Thank you! The hdmi seems to wiggle ever so slightly loose. Worked perfectly and hubby is watching his football 👍🏻👍🏻

  • @egon3072
    @egon3072 4 роки тому +4

    Unplugged it and worked!! 👍 thanks!! Worked on Samsung 70 in 4K curved

  • @LilMissEwok
    @LilMissEwok 4 роки тому +25

    Unplugging and plugging back in worked for me too! Thought it would be more complicated that that but glad it isn't!

  • @ClassiCaliLadi
    @ClassiCaliLadi 4 роки тому +2

    Upon regaining power and Cox internet three days after Hurricane Zeta, we developed the same situation - audio only, no picture but only on the Samsung TV Plus. I unplugged, did some quick chores for about 5 minutes, plugged it back in, and BINGO! Thanx a $M!

    • @rebeccakatelandis2639
      @rebeccakatelandis2639 4 роки тому +1

      How can I reset the network settings when I HAVE NO PICTURE to see the menu?!

  • @GODQUATAROFFICIAL
    @GODQUATAROFFICIAL 3 роки тому +5

    Really this trick is 101% working
    Thank you so much

  • @GoonCartoons
    @GoonCartoons 2 роки тому +1

    This worked thanks

  • @Kyosuke87
    @Kyosuke87 4 роки тому +6

    Thank you for this video. Started to work after the first step.

  • @dannymacs88
    @dannymacs88 3 роки тому +6

    dude, no picture, how the beans do you factory reset, not so smart.

  • @stefanfriend4028
    @stefanfriend4028 3 роки тому +1

    Had sound and subtitles but no picture, just black screen. Unplugged, waited maybe a minute, plugged back in. Samsung curved 40" picture back on. Thanks for the video 👍

  • @violamacmurray229
    @violamacmurray229 4 роки тому +10

    Great fix unplugging the TV plugging it back in worked the first try. Thank you very much!

  • @gfordeable
    @gfordeable 4 роки тому +7

    Thank you very much from all the way in Trinidad 🇹🇹

    • @go_to4781
      @go_to4781 3 роки тому

      Same 🇹🇹🇹🇹🇹🇹🇹🇹

  • @marcm1428
    @marcm1428 4 роки тому +62

    This did nothing. Thanks for the attempt.

    • @giselgarcia1768
      @giselgarcia1768 4 роки тому +1

      did you find any soultions my tv is a samsung smart tv and wont turn on only for like 3 seconds and turns off i need help with it

  • @setiadjihw
    @setiadjihw 4 роки тому +4

    This is sound like a cheap trick but it really works from the first step. Really appreciate it, thankssss!

  • @nicolesingleton9203
    @nicolesingleton9203 4 роки тому +3

    Worked! Thanks...I unplugged everything...lol for 60 seconds.

  • @ninashamsi8518
    @ninashamsi8518 3 місяці тому

    The first solution worked thanks alot.

  • @grannyoffive1313
    @grannyoffive1313 2 роки тому +1

    Thank you!! The FIRST method worked like a charm! Awesome video!

  • @RiChCiItY510
    @RiChCiItY510 4 роки тому +10

    I'm getting just a backlight with sound on my new 75 inch crystal uhd 8 series and can't do the setup. Any ideas on what could be wrong? Would appreciate the help and thank you.

    • @AJ-dx8dl
      @AJ-dx8dl 4 роки тому +1

      I have the same issue on same model. Just received. Were you able to find a fix?

    • @elpayso7861
      @elpayso7861 4 роки тому +1

      I have the same problem with the same tv

    • @kurrit7166
      @kurrit7166 4 роки тому +1

      EL PAYSO I’ve got the same model and everything have you found a fix yet?

    • @elpayso7861
      @elpayso7861 4 роки тому +1

      @@kurrit7166 not yet sadly. :(

    • @DIRTYBRIGANTE
      @DIRTYBRIGANTE 4 роки тому +1

      Apparently this TV sucks because mine just did the same thing

  • @DanyBtw
    @DanyBtw 3 роки тому +7

    Non of the steps worked for me still black screen appearing with sound 😔💔

  • @kellz-213
    @kellz-213 2 роки тому +3

    Thank you so much at first I thought it was the PlayStation then I realized it was the tv
    I didn’t think it was the tv because I could actually see everything all my apps on the tv worked but once I pressed play on a show on any app only sound would play
    I had already turn on and off everything but the actual tv reset and waiting the full 60 seconds helped me
    You literally saved me
    I did not want my husband to think I had broken his PlayStation

  • @Jim-El
    @Jim-El 4 роки тому +2

    Worked for me! Thanks a lot!

  • @alprince4290
    @alprince4290 2 роки тому

    THANKS! You saved me from buying another tv. You guys are great!

  • @andrewmontgomery7909
    @andrewmontgomery7909 4 роки тому +29

    Yes it helped me with in ten minutes I made a decision I placed it gentle on the carpet ,placed a bin bag around it went to my shed hanging up was a nine pound sledgehammer ,walking back I slowly got it 24 inch above my head bringing it down at a slight angle one ,three of a second the tv was history

  • @kathleenacker4295
    @kathleenacker4295 3 роки тому +2

    Thank you SO much! Second step did the trick. Most grateful.

  • @jasonrieger8060
    @jasonrieger8060 3 роки тому +3

    Thanks, just fixed my TV, saved me from buying a new one!

  • @solm8t
    @solm8t Рік тому +2

    You just saved us from buying a new TV. Thank you!!

  • @alnegmal7aryq317
    @alnegmal7aryq317 3 роки тому +3

    All those methods won't work. The only method that would work is to stand in front of your TV and sing Beat it for Michael Jackson without any mistakes and then the picture will come right up. If you make any errors while singing you will have to wait 24 hours and try again. Good luck

    • @moose00getem
      @moose00getem 2 роки тому +1

      Thank u it actually worked took me 2 months to get it but I did it

  • @taramcfarland3014
    @taramcfarland3014 2 роки тому +1

    THANK YOU! WORKED LIKE A CHARM!

  • @Pamilerin13
    @Pamilerin13 2 роки тому +4

    I appreciate you putting this video out here. It works like magic. Thank you for the good work.

  • @elaineshepherd2355
    @elaineshepherd2355 3 роки тому +2

    Thank you, step one worked for me

  • @cidley3196
    @cidley3196 2 роки тому

    Thanks for mentioning the additional hdmi ports could be on the side, once I plugged the cord into one of the side ports my picture was back! Thank you!!!

  • @kaiserslice4592
    @kaiserslice4592 3 роки тому +5

    How does the last option work when you have no video?

    • @tessa67
      @tessa67 Рік тому

      Because it doesn’t period

  • @BlazingIndica
    @BlazingIndica 3 роки тому +4

    Thank you! The unplugged and plugging in after a few minutes method worked for my Samsung Smart TV.

  • @nataliemillman2266
    @nataliemillman2266 4 роки тому +4

    Thanks, that was easy to do and worked in seconds.

  • @StolenCarsUk
    @StolenCarsUk 2 роки тому +1

    Thank you sir massive help and fixed my tv. I was freaking out!!! Lol.. 🙏🙏

  • @roshanamberkar2753
    @roshanamberkar2753 4 роки тому +3

    Thanks it worked for my LCD. 👍

  • @harishrathour6814
    @harishrathour6814 3 роки тому +1

    Love you bro....you solved my problem

  • @2snish
    @2snish 3 роки тому +5

    Thanks a million.
    My uncle who is abroad was complaining about this and was worried about having to replace his TV.
    I just shared your video and he is super happy that it got solved with the first tip itslef.
    Thank you for taking the effort and time to make such a lifesaving video !

  • @midahme
    @midahme 4 роки тому +2

    Thank you! Unplug worked for me.

  • @MrMuktigurung
    @MrMuktigurung 3 роки тому

    Ohoooo, Thank you very much for your information👍👍👍👍😊😊😊😊

  • @rggrsggs4733
    @rggrsggs4733 3 роки тому +1

    My tv is new and it had a black screen for hours , but it had sound. After a day it started to work again by its own. What's the problem?

  • @kellywinter424
    @kellywinter424 Рік тому

    Thank you very much. Have a nice day 😊

  • @auntiezmobileeatzofficial3387
    @auntiezmobileeatzofficial3387 4 роки тому +4

    Thank you so much! You just fixed or brand new tv..my 8yr old boy was bout to "get it"...says his tv been like this forat least 3 days and he never told me... Unplugged and changed the HDMI port then plugged it back in at least 2-3 minutes later....PERFECT! YOU SAVED HIM LOL...THANK YOU!😘

    • @plasticbaggy
      @plasticbaggy 4 роки тому +2

      Latrice Fleming-Simmons terrible parent

    • @auntiezmobileeatzofficial3387
      @auntiezmobileeatzofficial3387 4 роки тому +4

      @@plasticbaggy well your rude my mom is the best your a bad parent

    • @plasticbaggy
      @plasticbaggy 4 роки тому

      Latrice Fleming-Simmons I don’t have kids

    • @RobertKnighton
      @RobertKnighton 2 роки тому +2

      hol up. you were gonna beat your kid for *checks notes* their TV not working??

    • @auntiezmobileeatzofficial3387
      @auntiezmobileeatzofficial3387 2 роки тому

      No I wasn't going to beat him..."get it" can be a lot of different things, from getting yelled at... or punished from electronics or grounded to your room etc. I would never abuse my kid... he is the best gift I could've received!!!

  • @jjdogg0
    @jjdogg0 3 роки тому +1

    Mine went out while playing ps4, it still gets ps4 sound while connected to HDMI, even if I unplug it and plug it back in after 10 minutes, it still automactly plays sound from the ps4, with an intermittent barely visible dark flicker wether I try to power the tv on or not. Power supply? I suspect a bad HDMI glitching something

  • @skibrock1767
    @skibrock1767 4 роки тому +7

    the first attempt got my screen back for a bout 5 seconds then it went back to black, do you have any solution that could help with that?

    • @giselgarcia1768
      @giselgarcia1768 4 роки тому +1

      did you find any soultions my tv is a samsung smart tv and wont turn on only for like 3 seconds and turns off i need help with it

    • @jesusjuarez6072
      @jesusjuarez6072 3 роки тому +1

      @@giselgarcia1768 is happening to me to

  • @kathyfield1048
    @kathyfield1048 Рік тому

    Thank you so much! It's sad but I was going into withdrawal without video on my TV.

  • @matthewbessette8804
    @matthewbessette8804 Рік тому +2

    Wtf is this? Lol there’s NO picture…it’s just BLACK 😂

  • @melodyadhiambo6450
    @melodyadhiambo6450 3 роки тому +1

    It really work, thank you 😊....

  • @RichardTheGreat210
    @RichardTheGreat210 3 роки тому

    Thanks! I couldn't figure this out for a few days. Now I can watch football!

  • @prakashreddyreddem3007
    @prakashreddyreddem3007 3 роки тому +1

    Thank you it worked 👍

  • @aamir.slm84
    @aamir.slm84 3 роки тому +1

    Thanks man - it worked 👍

  • @wasper1857
    @wasper1857 9 місяців тому

    Ist one did it for me. Thanks!

  • @patrickwelch1010
    @patrickwelch1010 3 роки тому +2

    Did them all they work temporarily. Lasts about 1-2 weeks. Then do it again.
    Samsung has a problem with that light I think it gets too hot and this is cause. I won’t buy a Samsung again. Just my view .
    You shouldn’t have to deal with this constant resetting.

  • @meky1e
    @meky1e 4 роки тому +3

    i have like a black bar on the left side of my tv. how do i do that?

  • @AngelGuzman-es9qt
    @AngelGuzman-es9qt 4 роки тому +2

    How the fuck am I supposed to factory reset it if I cant see what I'm doing

  • @Evadeeee-1
    @Evadeeee-1 Рік тому

    This helped out a ton,thanks

  • @thamsanqakhumalo664
    @thamsanqakhumalo664 Місяць тому

    It work good for me Thank you

  • @billhampton3345
    @billhampton3345 4 роки тому +1

    Thank you...unplugged, waited 20 seconds....bingo picture is back. Thank you !!

  • @two20john
    @two20john Рік тому

    Thank you option 1 did the trick.

  • @Mxriidie
    @Mxriidie 4 роки тому +1

    Thank you, it worked.

  • @LuisSalazar-ul4ds
    @LuisSalazar-ul4ds 2 роки тому

    Great video,thanks👍😁

  • @lelethumjo2175
    @lelethumjo2175 2 роки тому

    Thank you for this video cause it really helped me now

  • @schizo.8936
    @schizo.8936 3 роки тому

    thankyou so much the first method works

  • @andi.12204
    @andi.12204 4 роки тому +6

    Nope my brightness is really low nothing worked

  • @mamakhadija4852
    @mamakhadija4852 3 роки тому

    Thank you very much for this video , TV worked after first step

  • @kidsworld3441
    @kidsworld3441 2 роки тому

    Thank you so much 👍👍👍

  • @mpradanu
    @mpradanu Рік тому

    Thank you, it really works

  • @chettasingleton247
    @chettasingleton247 3 роки тому +1

    My Samsung was wondering great untill my fuse blew now I can't get pictures but I get sound. Plz help me my dad gave it to me n I want to keep it as long as possible my dad is very important to me

  • @suewinther8255
    @suewinther8255 Рік тому

    Yay thank you 👍👍👍👍👍👍

  • @pmd942
    @pmd942 3 роки тому +1

    First shot unplug and plug THANKS MANN!!!

  • @robduyvesteyn6430
    @robduyvesteyn6430 3 роки тому

    Thanks! Unplugging did it for me

  • @sudikshyapudasaini5490
    @sudikshyapudasaini5490 3 роки тому

    Worked in Samsung 65 thank you 😊

  • @normheinle9400
    @normheinle9400 3 роки тому

    THANK YOU VERY MUCH VERY GOOD YOU TUBE

  • @abbasrange4
    @abbasrange4 3 роки тому +3

    How do you navigate settings when the screen doesn’t work……..

  • @brianmorcelos3406
    @brianmorcelos3406 3 роки тому

    REALLY HELPS THANKYOUSOMUCH

  • @lindalittle6802
    @lindalittle6802 4 роки тому +1

    Factory reset worked for my Samsung Smart 3D TV. Thank you for your help.

    • @liannedesrosiers4359
      @liannedesrosiers4359 4 роки тому +3

      Kit Linden how did you do that if the screen was black?

    • @lindalittle6802
      @lindalittle6802 4 роки тому +1

      @@liannedesrosiers4359 I unpluged the tv and pluged it back in after 5 minutes, then it powered on with sound and picture. The picture stayed on for only 3 minutes so I redid the first step and quickly went to support, self diagnosis, and reset. Just enter 0000 if you can't remember your pin number, oh it will also do an up date if you tv is setup to the internet.

  • @josephjp1000
    @josephjp1000 3 роки тому

    Genius plug out plugin after spending an hour retuning thank you

  • @satumare1
    @satumare1 3 роки тому

    tank's i just unplugged the power cable for 1 minute now its working

  • @peregrimus
    @peregrimus 4 роки тому +1

    Tx bro it worked on ru8000!!!

  • @MS28227
    @MS28227 2 роки тому

    Thank you! This helped!

  • @juan050492
    @juan050492 3 роки тому +1

    Mine displays the menu letters and all that but also has sound ,just won’t display any hdmi connections

  • @unapanamenaenusa6128
    @unapanamenaenusa6128 2 роки тому

    Omg thank you soo much your amazing

  • @613Chery
    @613Chery 2 роки тому

    Thank you! I was so stressed out.

  • @explorer8125
    @explorer8125 3 роки тому

    I tried switching the HDMI to a different port
    But didn’t work... either I have to unplug it or change the actual HDMI cord... or it’s the LED lights... it I’m afraid if I unplug it it will make me reset it with a black screen anyways then I’ll be without sound too so idk

  • @yazerbeat
    @yazerbeat 4 роки тому

    will you unplug it while the tv is still open

  • @justaguyandhissilver4893
    @justaguyandhissilver4893 4 роки тому +3

    I find it odd we are all having this problem so recently.

    • @jackiematthews8880
      @jackiematthews8880 4 роки тому +2

      YES! Wtf it happened now.

    • @justaguyandhissilver4893
      @justaguyandhissilver4893 4 роки тому +3

      @@jackiematthews8880 seriously. I think the auto update did something. My friend bought the same tv the same week i bought mine. My screen died last week. His screen died yesterday. This is super sketchy. If yoy look thru the comments, most of them are in the last couple months. Seems really odd all these tvs are going bad at the same time.

    • @jaybanthony
      @jaybanthony 4 роки тому +1

      This just happened to me last night. Very strange.

    • @MiTorito1
      @MiTorito1 4 роки тому +1

      Same here. So frustrating. Nothing we can do to the big companies.

    • @justaguyandhissilver4893
      @justaguyandhissilver4893 4 роки тому

      @@MiTorito1 its super odd all these samsung tvs went up at the same time. I ended up buying the new LG NanoCell 85 series, 65 inch. It has the HDMI 2.1 and is 1000x's better than what i had. Samsung pushed me away for sure with this one.

  • @iforgetiremember5243
    @iforgetiremember5243 4 роки тому +1

    none of these work but then again the screen looks off even when it's on. wish i knew why it was on and working last night, although it's an older tv. maybe just it's time to die idk.

    • @iforgetiremember5243
      @iforgetiremember5243 4 роки тому

      the screen looks off except when i shine my 1500 lumen flashlight on it i can see it has picture. i run it on high lamp brightness and i think the led's burnt out on me. theres videos that show how to detect which are faulty and replace individual ones. you can also look for another video that shows how to replace all the led's but that's a 50-80 dollar fix. the individual led fix is way cheaper but i don't have the tools for it :( plus you gotta solder the led on in a weird way so considering i don't have a gun or any exp i think ill just leave it at the curb with an ad for someone who's up to the task and wants a free tv. it must've been old (was a second hand tv) but my lesson is learned, darken the room. don't brighten the tv.

  • @buttafly591
    @buttafly591 3 роки тому +2

    If there is no picture. HOW do you get to setting DUH!

  • @Naturalguy-b9j
    @Naturalguy-b9j 3 роки тому

    Wow,it worked, thanks alot