Man alive, I could kiss you.....I've been chasing a solution to this problem for weeks ... going down endless fruitless internet forum and you tube rabbit holes and yours is the only one that really works. Many, many thanks.
Wow, I've been fighting this problem for two weeks. I've watched many of your videos, I just stumbled upon this video. I was able to verify an unused camera still works. Thank you.
OMG.. I so appreciate your tutorial. I tried everything to no avail. My DVR is not a Hikvision but looks to be about the same. Fingers crossed. Thanks again.
I have had a problem with being able to view and save recordings ever since IE 11 and none of the modern browsers even edge with the changes you suggested would work at all. I was almost to the point of giving up when I stumbled upon the browser called "K-Meleon", it works for my local network just like I need it. I can now agian use this browser to do all I need to with my Swann DVR8-8075. Thanks for your video, I don't what in it made me thing to just try another browser but I did.
Thank you for this! Worked like a champ for viewing video. However, I still cannot download image files from the camera. Do you know of a way to make this work?
I dont think Microsoft has a plan for that, however, if you keep up with firmware upgrades the CCTV manufacturers should catch up to Microsoft Edge. Dahua already has, Hikvision isn't as good with making hardware compaitble with browsers. It will take them a while....
I still work directly on my IE browser, but as apposed to earlier, I can now not see images any more. Has IE update a security protocol to block even the Hik-plugins? What can I do to IE to get my images to show again?
You have to do the process every 30 days in the settings of the browser. Re add the IP address which is a pain in the butt. Most cameras now have a firmware update thought, and if you upgrade the firmware of the hardware it will work in Edge.
I can now see my cameras on my dvr, BUT it is only going to work for 30 days according to what the message says. Better than nothing but still a pain. Any ideas. I am assuming I have the latest version of windows 11 since it is on a brand new Microsoft surface.
Yes, that is a pain in the butt. It has to be adjusted every month. Depending on the age of the DVR, they are doing firmware upgrades that allow for the hardware to be viewed in Edge now without having to use legacy mode. Try updating the DVR firmware and you may be able to avoid the issue all together.
Yes the upgrade doesnt effect SADP or IVMS. I still use them everyday no problem. The only issue was pulling up Hikvision Equipment through edge, because with Windows 11 there is only Microsoft Edge, they did away with explorer. So you have to go into the browser settings of edge and enable legacy mode (explorer compatibility). I did a video on that too.
Thanks for the vid. I've followed your instructions to the letter and still can't get anything displayed. No error, just a black box where the video should be. It doesn't even work in IE11 on the same PC, but does on another PC. That would suggest that the first PC is messed up in some way but it's pretty vanilla. I wonder if the plugin conflicts with another one, or even other codecs. If I find a solution I'll post it here.
Hi - followed all your steps and once I restarted Edge, my cameras 'names' are appearing, but still black screens where I should be seeing the live views. When I select a camera on the left, a message comes up "The stream is encrypted. Please go to the local configuration interface to set the encryption key and restart live view." Any advice?
That has nothing to do with the browser. That is a security feature of the NVR. Go into configuration. Then pick local. You should see an encryption area with a password in it. You can change that to whatever you want and the first time you log into Hik-Connect or a browser it is going to prompt you for that key. It is a security feature.
It worked as advertised but expires in 30 days. I found you can change the policy to be greater. I'm not sure if this is the correct item and default is 30 days. Search the information below may be helpful. 'Specify the number of days that a site remains on the local IE mode site list'
Did everything as you suggested, The page opens in IE mode. But I still keep getting the "install plugin message. I am on Windows 11 (Home) What could be going wrong?
Go here and install the plug in. us.hikvision.com/en/support-resources/downloads/tools You may have pop up blocker on and it is blocking you from betting the prompt from explorer. You also need to reboot once downloaded. Try that.
@@WentworthCCTV Thank you for the prompt response. I couldn't find any appropriate plug-in in the link that you provided. I disabled the popup blocker (in internet options) and rebooted. Problem continued I brought down the security level to medium. Same problem. IE is operating in "protected mode". There is NO Checkbox to disable that in "Internet options" Finally, I succeded with chrome browser using your next video on this subject, ua-cam.com/video/-SySAiQLTiY/v-deo.html Since this works, the problem is apparently not due to plug-in.
@@kpsisai7153 I am having the exact same experience you are. I have even tried running Edge in admin mode and doing the plug-in installation in admin mode. Still doesn't work. I don't see any plug-in on that linked list either.
Followed the instructions (on a Windows 10 PC), but get a line at the top of the Edge browser saying "Internet Explorer can't be found. You need to reinstall or re-enable Internet Explorer." Haven't Microsoft being removing IE from Windows 10 recently? If so, how do I get around this?
I have not been able to get any of this to work, but thanks for posting the info. Apparently it has worked for lots of people. However, if you install these cameras all the time, you should know how to pronounce them. It's HIGH-kvision with a hard I.
Unfortunately this does no work for me. Hikvision NVR with 5MP TVI camera with IR. Newer system installed less than 1 year ago. I follow your steps and refresh Edge but do not see "new message in toolbar Internet Explorer Mode".
Try rebooting the PC itself. I have had to do that once. On another note, how did you hook a TVI camera up to an NVR? To the best of my knowledge TVI cameras work with Hikvision Turbo DVR's, not network video recorders.
Often times the Hikvision NVR will prompt you to download a plug in when you try to log in with a browser. Did you download that. And once you do, you will need to close out of the browser completely and go back in. The process definitely works.
I am not sure what settings you are referring to. The camera should retain all settings. It is possible your camera is in DHCP, so if it reboots the IP address could change if so, go into internet settings and change DHCP ot static.
It depends on the administrator rights on the computer and it's domain. If it is a corporate computer than they may have it set so that you can not set the expiration date any longer than 30 days for functions like this.
The page you add expires every month, rather inconvenient. Also, the Hikvision plugin requires elevated permissions and prompts you every time it runs after login. This is not possible if you have non-admin domain users that need to view the cameras. Hikvision's browser support is absolutely terrible!!
I would make sure you install the plug in if it asks and then reboot the PC. As you can see by previous comments, it does work for just about everyone. If you are still having issues after that, please comment I will try to help further.
The video was made using Windows 11. Depending on how old your NVR is, you may still need to install the plug in and reboot the PC before logging in with Edge.
DUDE!!!!! Thank you... Not sure how to private message you but when you pasted the IP into the settings, the full IP address was revealed. Please edit the video for your safety and then delete my comment.
Man alive, I could kiss you.....I've been chasing a solution to this problem for weeks ... going down endless fruitless internet forum and you tube rabbit holes and yours is the only one that really works. Many, many thanks.
Yes, we were in the same boat when we upgraded to Windows 11 and explorer was gone. Glad it helped!
Wow, I've been fighting this problem for two weeks. I've watched many of your videos, I just stumbled upon this video. I was able to verify an unused camera still works. Thank you.
OMG.. I so appreciate your tutorial. I tried everything to no avail. My DVR is not a Hikvision but looks to be about the same. Fingers crossed. Thanks again.
I have had a problem with being able to view and save recordings ever since IE 11 and none of the modern browsers even edge with the changes you suggested would work at all. I was almost to the point of giving up when I stumbled upon the browser called "K-Meleon", it works for my local network just like I need it. I can now agian use this browser to do all I need to with my Swann DVR8-8075. Thanks for your video, I don't what in it made me thing to just try another browser but I did.
Glad you found a solution the video was for Hikvision cameras, now sure how Swann works.
Great fix. Thanks so much. I've wasted hours trying to get previous methods to work.
So glad it was helpful
You have no idea how much this helped me
Glad it helped.
Brilliant! Thank you so much, mate!!!! Waited so long without a proper solution for this. It works fine in windows 10 as well.
glad we could help!
Thank you for this! Worked like a champ for viewing video. However, I still cannot download image files from the camera. Do you know of a way to make this work?
Thank you so much for the help! However, may I ask, how do you extend it to a year, instead of just one month at a time (adding of the URL)
very useful, thanks.
but there is a way to avoid expiration date or to automate it?
I dont think Microsoft has a plan for that, however, if you keep up with firmware upgrades the CCTV manufacturers should catch up to Microsoft Edge. Dahua already has, Hikvision isn't as good with making hardware compaitble with browsers. It will take them a while....
I still work directly on my IE browser, but as apposed to earlier, I can now not see images any more. Has IE update a security protocol to block even the Hik-plugins? What can I do to IE to get my images to show again?
You have to do the process every 30 days in the settings of the browser. Re add the IP address which is a pain in the butt. Most cameras now have a firmware update thought, and if you upgrade the firmware of the hardware it will work in Edge.
Hi, thanks for this, solved my problem on Windows 10/Edge.
Glad the video was helpful!
Oh Man you made my Day and you helped with almost 300$ to pay for IT , thanks Man
Your welcome
I can now see my cameras on my dvr, BUT it is only going to work for 30 days according to what the message says. Better than nothing but still a pain. Any ideas. I am assuming I have the latest version of windows 11 since it is on a brand new Microsoft surface.
Yes, that is a pain in the butt. It has to be adjusted every month. Depending on the age of the DVR, they are doing firmware upgrades that allow for the hardware to be viewed in Edge now without having to use legacy mode. Try updating the DVR firmware and you may be able to avoid the issue all together.
This is helps. thx a lot!
Glad it helped! The part that stinks is you have to update and do it again every 30 days so if it stops working in a month that's what you have to do.
Hi I am also a installer , before we upgrade all our laptops to windows 11 does SADP tool still work? And Ivms 4200? thanks for this video
Yes the upgrade doesnt effect SADP or IVMS. I still use them everyday no problem. The only issue was pulling up Hikvision Equipment through edge, because with Windows 11 there is only Microsoft Edge, they did away with explorer. So you have to go into the browser settings of edge and enable legacy mode (explorer compatibility). I did a video on that too.
@@WentworthCCTV thanks for the reply , awesome now I have to spend the rest of my free time updating our computers😂
Have a great day
Thanks Man! Great solution, saved me tons of time
Awesome to hear
simple and effective. Thanks, sir!
You are welcome!
Works perfectly on Edge Version 100.0.1185.44 on Windows 10. Thanks!
Awesome!
Thanks for the vid. I've followed your instructions to the letter and still can't get anything displayed. No error, just a black box where the video should be. It doesn't even work in IE11 on the same PC, but does on another PC.
That would suggest that the first PC is messed up in some way but it's pretty vanilla. I wonder if the plugin conflicts with another one, or even other codecs. If I find a solution I'll post it here.
I do know that some anti virus programs block the plug in. Some PCs have to reboot after adding the IP address of the hardware too.
@@WentworthCCTV both PC’s are using the same AV: Microsoft Defender. I’ve also rebooted multiple times.
My investigation continues.
Today two professionals IT 's couldn't fix this issue in my office , tomorrow I gonna do and try it by myself
This will do it
Yesssss it works yessss Fantastic
Awesome!!!
Yes it was fantastic, gladly appreciated
Thank you very much, you save my day
Glad it helped out!
Hi - followed all your steps and once I restarted Edge, my cameras 'names' are appearing, but still black screens where I should be seeing the live views. When I select a camera on the left, a message comes up "The stream is encrypted. Please go to the local configuration interface to set the encryption key and restart live view." Any advice?
That has nothing to do with the browser. That is a security feature of the NVR. Go into configuration. Then pick local. You should see an encryption area with a password in it. You can change that to whatever you want and the first time you log into Hik-Connect or a browser it is going to prompt you for that key. It is a security feature.
Did You find where to enter the encryption code?
Thank you, it's very helpful
You are very welcome!
yeah worked for me on windows 10 aswell..but everytime i log in..i need manually enter every camera for live viewing..anythin can be done?
It worked as advertised but expires in 30 days. I found you can change the policy to be greater. I'm not sure if this is the correct item and default is 30 days. Search the information below may be helpful.
'Specify the number of days that a site remains on the local IE mode site list'
Yes, the the 30-day limit did not exist at the time of the video. That is inconvenient for sure.
Did everything as you suggested, The page opens in IE mode. But I still keep getting the "install plugin message. I am on Windows 11 (Home)
What could be going wrong?
Go here and install the plug in. us.hikvision.com/en/support-resources/downloads/tools
You may have pop up blocker on and it is blocking you from betting the prompt from explorer. You also need to reboot once downloaded. Try that.
@@WentworthCCTV
Thank you for the prompt response.
I couldn't find any appropriate plug-in in the link that you provided.
I disabled the popup blocker (in internet options) and rebooted. Problem continued
I brought down the security level to medium. Same problem.
IE is operating in "protected mode". There is NO Checkbox to disable that in "Internet options"
Finally, I succeded with chrome browser using your next video on this subject, ua-cam.com/video/-SySAiQLTiY/v-deo.html
Since this works, the problem is apparently not due to plug-in.
@@kpsisai7153 I am having the exact same experience you are. I have even tried running Edge in admin mode and doing the plug-in installation in admin mode. Still doesn't work. I don't see any plug-in on that linked list either.
Followed the instructions (on a Windows 10 PC), but get a line at the top of the Edge browser saying "Internet Explorer can't be found. You need to reinstall or re-enable Internet Explorer." Haven't Microsoft being removing IE from Windows 10 recently? If so, how do I get around this?
Works for me, thanks a lot.
You're welcome!
Thanks Fred, you're the man
Thnx m8 awesome solution (y)
Thank You!
Thanks a lot man ! It works great
Thanks, Merry Christmas
Merry Christmas
Thanks so much for this. Maybe my hair will grow back.
You are so welcome!
Still no work. I don't get the load plugin page. I just get black screens where my cameras should show.
Thanks for your kind help
Your welcome
thank you it works in windows 11
Awesome
I have not been able to get any of this to work, but thanks for posting the info. Apparently it has worked for lots of people. However, if you install these cameras all the time, you should know how to pronounce them. It's HIGH-kvision with a hard I.
We do more Dahua and depending where you are in the country/ world people pronounce things differently. In New England we also so CAH not car.
Unfortunately this does no work for me. Hikvision NVR with 5MP TVI camera with IR. Newer system installed less than 1 year ago. I follow your steps and refresh Edge but do not see "new message in toolbar Internet Explorer Mode".
Try rebooting the PC itself. I have had to do that once. On another note, how did you hook a TVI camera up to an NVR? To the best of my knowledge TVI cameras work with Hikvision Turbo DVR's, not network video recorders.
Hi. That works great but the expiry date is a bummer. It might be easier to just open a tab in IE mode and then enter your IP address.
Yes it stinks they are rolling out a firmware upgrade soon to fix
Thank you very much for this!
Glad these help!
Thank you very much. It worked
Glad it helped!
Thank you so much!!!
your welcome
Can I use the IP address of the NVR to do the same thing?
Yes. Works with NVRs too!
@@WentworthCCTV I have followed everything you said, still can’t get it going. Any ideas?
Often times the Hikvision NVR will prompt you to download a plug in when you try to log in with a browser. Did you download that. And once you do, you will need to close out of the browser completely and go back in. The process definitely works.
Very useful! thx bro!
At Last you did it for me Thanks
Yes sir! It works!
Waou that was an easy fix with your instructions. Thanks for sharing.
You're welcome!
Thanks you so much it work fine on W11.
You are welcome!
Hello,
I have follow up it work,onky open and cloase explore not with resfresh
55555+ ขอบคุณครับ สุดยอดไปเลย นั่งปวดหัวตั้งหลายชั่วโมง ))
Your welcome
Thank You so much sir appreciated 👍
Your welcome
Seems like this setting needs to be done every 30 days, right?
I am not sure what settings you are referring to. The camera should retain all settings. It is possible your camera is in DHCP, so if it reboots the IP address could change if so, go into internet settings and change DHCP ot static.
It depends on the administrator rights on the computer and it's domain. If it is a corporate computer than they may have it set so that you can not set the expiration date any longer than 30 days for functions like this.
thanks worked great for me
Awesome
The page you add expires every month, rather inconvenient. Also, the Hikvision plugin requires elevated permissions and prompts you every time it runs after login. This is not possible if you have non-admin domain users that need to view the cameras. Hikvision's browser support is absolutely terrible!!
Use Dahua. All around better experience.
Spot on - thank you
Your welcome!
Thank you!
Your welcome!
Thanks for the video - but when I do this I now get "No plug-in detected" - any ideas?
You need to install the plug in
Good Video ... very useful
Thank You!
Muchas gracias!
Amazing solution. It works 100%
Glad it helped!
Obrigado! - Brazil - (Thank you)
You are Welcome
thank you! it worked 100%
That’s great!
i ve done all the steps but i dont have sound in the live view....
works perfect on Edge Versión 102.0.1245.39 on Windows 11 Pro. Regards
Awesome to hear!
Obrigado! Ajudou muito!
Your welcome buddy
Thank you!!!!!!!
Thanks bro
You are welcome! Thanks for watching!
Thanks much, problem solved
thanks for sharing
Not working!
I would make sure you install the plug in if it asks and then reboot the PC. As you can see by previous comments, it does work for just about everyone. If you are still having issues after that, please comment I will try to help further.
does not work on windows 11 using latest firmware on everything :/
The video was made using Windows 11. Depending on how old your NVR is, you may still need to install the plug in and reboot the PC before logging in with Edge.
DUDE!!!!! Thank you... Not sure how to private message you but when you pasted the IP into the settings, the full IP address was revealed. Please edit the video for your safety and then delete my comment.
Thanks. Nothing else on that network but I’ll fix it!
It will works just for a month, then you have to do it again and again, that's not a production solution, anyway it's a valid temp. idea.
Great 👍🏾
Muito obrigado,consegui.
You are welcome!
Interesting how AI could not answer this but you can!
This doesn't work in all instances. Good try though.
What instance does it not? We do it everyday. What kind of Hikvision camera model do you have?
2cd2132
That is a discountinued model, so it has old firmware. It should tell you it needs a plug in to work. Did you do that and run the executable file?
No work en 05 2023 make other function
It didn't work!!!
Did you install the plug in when prompted?
And close out the browser before trying to connect??
It works perfect!! Thank you a lot!! Regards.