Dior messed up their 2024 holiday gift giving for platinum members

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  • Опубліковано 14 січ 2025

КОМЕНТАРІ • 74

  • @ms.t9399
    @ms.t9399 Місяць тому +9

    This is only my second year at the platinum level, but it is also the second year that I didn’t get the holiday gift. It was never in my cart because I checked almost every day until I saw that it was sold out! Like someone else said, how did they miscalculate the amount of platinum members? It seems that they didn’t intend to give a globe to every platinum member, just a select number of influencers and those who are on their “list”! I don’t think I will maintain this level going forward.

    • @CookyMomster
      @CookyMomster  Місяць тому +1

      Yup, I don't think they miscalculated. It seems intentional because it was gone extremely fast

    • @sariegoodman6093
      @sariegoodman6093 Місяць тому

      So they gave you nothing last year when it was missed? That sucks.

  • @panchitaacosta1902
    @panchitaacosta1902 Місяць тому +11

    I am very disappointed that this happened. The snow globes are being sold on eBay for over $450. I was looking forward to the snow globe and now people are selling these to make a profit. I have spent $3,975 so far this year and I missed out on something others are selling on eBay go figure 🤨

    • @CookyMomster
      @CookyMomster  Місяць тому +1

      @@panchitaacosta1902 that sucks! I saw some people saying they claimed more than one snow globe. I wish Dior handled this better. It turns people off their brand.

    • @SweetStephanieBee
      @SweetStephanieBee Місяць тому +1

      Yep, exactly. The real winners here are the lucky few that get the promised free items we actually want to keep and enjoy. 😢

    • @SM-og1of
      @SM-og1of Місяць тому

      @@panchitaacosta1902 More interesting is to see that someone in China has more than 20 units to sell.

    • @CookyMomster
      @CookyMomster  Місяць тому

      @@SM-og1of yikes! I mean it's probably so cheap to make it's mind boggling why they wanted to make it limited quantities. What did they expect to happen?

  • @khaoulamoroccanandproud7860
    @khaoulamoroccanandproud7860 Місяць тому +2

    I feel the same way just so disappointed to spend $1600+ and end up with a cheep gift 🤦🏻‍♀️

    • @CookyMomster
      @CookyMomster  Місяць тому

      @@khaoulamoroccanandproud7860 it's really disappointing 😞

  • @kimwoodland9371
    @kimwoodland9371 23 дні тому +1

    I must be honest, if Dior didn’t give free gifts, I don’t think I’d buy from them.

    • @CookyMomster
      @CookyMomster  23 дні тому

      @@kimwoodland9371 yeah, other stores had better prices and I don't think I'd have bought as much either

  • @marysmith3847
    @marysmith3847 Місяць тому +4

    This year i have been Plat level / have not rec'd Anything from Around the world , now at $2000 spent no holiday gifts. I am Done with Dior " Loyalty Program"

    • @CookyMomster
      @CookyMomster  Місяць тому

      @@marysmith3847 oh no, you should have gotten at least 3 around the world gifts: puzzle, tote bag set & vanity set. You should talk to customer service, they should be able to send those to you. The holiday snow globe is gone though 🙁

  • @mathewjamtune2809
    @mathewjamtune2809 Місяць тому +3

    In Australia, Dior also uploaded the mens Premium offer of 15ml Sauvage Forte Parfum and 10ml Mens face serum gift set to the website for an “add to cart” at $0.00 with $5 shipping. My friend ordered 10 and paid $5. She got 150ml of Forte Parfum for $5.

  • @GoldenChild1908
    @GoldenChild1908 Місяць тому +4

    I had a feeling that Dior would do this. I was only a few hundred away from Platinum and I got the same email about the globe as a holiday gift if I 'leveled' up before Nov. 30th. Something told me that if I spent the money, I still may not get the globe and I knew I'd be upset. I used to order items from Dior beauty & continuously make purchases to get the 'free' gifts, but now I realize that it such a silly game that they play all for pouches, combs, mirrors and samples that I end up never using and giving away. 🙃

    • @CookyMomster
      @CookyMomster  Місяць тому +2

      @@GoldenChild1908 so true, now I'm thinking I'll just buy the products I want where it's cheapest and not worry about being on some brand's vip list. It's getting out of hand.

    • @SweetStephanieBee
      @SweetStephanieBee Місяць тому +1

      @@CookyMomsterexactly what I’m thinking.

  • @SM-og1of
    @SM-og1of Місяць тому +4

    The Holiday gift comes with a Gris Dior liquid soap (20ml) and a Montaigne candle. I apologize for the confusion.
    That was Dior costumer service about the holiday gift description.
    That gift is not interesting at all! There have been better promo code gifts

    • @CookyMomster
      @CookyMomster  Місяць тому +2

      @@SM-og1of lol, are they pretending that the snow globes did not exist?

    • @ms.blingthang755
      @ms.blingthang755 Місяць тому +3

      So $4 worth of soap and a $56 candle? Wow, so cheap!

    • @CookyMomster
      @CookyMomster  Місяць тому +1

      Not very dazzling 😆

    • @SM-og1of
      @SM-og1of Місяць тому +2

      @ms.blingthang755 candles are cheap as well. It's not really a good gift after 1600 purchases. Quite disappointing

    • @CookyMomster
      @CookyMomster  Місяць тому +3

      @@SM-og1of right, even the snow globe shouldn't cost that much, it's just artificial scarcity. The problem is that they marketed that exact gift so people would spend more to get to platinum knowing full well they don't have enough for those people

  • @Diora0903
    @Diora0903 Місяць тому +3

    It is sad for platinum people that didn’t redeem it on time. I spent almost 1k in one month to get to platinum just because of the snow globe. I bought random stuffs that I didn’t even need.

    • @CookyMomster
      @CookyMomster  Місяць тому

      The problem is they intentionally made too few 😕 so not every one could get them

    • @natasharomanova5875
      @natasharomanova5875 Місяць тому +1

      Return all of it and call customer service and ask for a free return label

  • @susanjiang5082
    @susanjiang5082 Місяць тому +2

    I’m so so so upset about this too, it’s unfair to others that spent so much 😭

    • @CookyMomster
      @CookyMomster  Місяць тому

      Yup, especially those gold members that spent more to be platinum because of the snow globe

  • @GiveMeTheLook
    @GiveMeTheLook Місяць тому

    So I got a text message from the DIOR Soho boutique and they told me they had a snow globe for me and that I can come by and pick it up. And I came by. I bought a candle, but I didn’t claim it because I don’t want the snowbowl. But if you are a platinum member in New York, you can go to the Soho boutique and pick it up. They will not deliver it.

    • @CookyMomster
      @CookyMomster  Місяць тому

      @@GiveMeTheLook that's great to know!

  • @laurahayes5616
    @laurahayes5616 Місяць тому

    We don’t even get a seasonal gift here in Australia! It sux you guys get so much more for the same spend! 😢

    • @CookyMomster
      @CookyMomster  29 днів тому +1

      @@laurahayes5616 oh no 😕 is it just the welcome gifts?

    • @laurahayes5616
      @laurahayes5616 29 днів тому

      @ we get different welcome gifts to you but no seasonal gifts at all 😭

    • @CookyMomster
      @CookyMomster  29 днів тому

      @@laurahayes5616 🙁 what are the welcome gift in Australia?

  • @chiphan7823
    @chiphan7823 Місяць тому +2

    Omg, i just placed my order 2 hours ago and just randomly ran into your video. I wish i seen your video earlier.

    • @CookyMomster
      @CookyMomster  Місяць тому

      @@chiphan7823 😅 did you get some nice gifts with your purchase?

    • @chiphan7823
      @chiphan7823 22 дні тому

      @CookyMomster at first they didn't have the gift in the shipment. So, I did a Live Chat with them and they offer to send it to me later. Finally, I received it today.

    • @CookyMomster
      @CookyMomster  22 дні тому

      @@chiphan7823 you got the snow globe? Yay!

    • @chiphan7823
      @chiphan7823 19 днів тому

      @CookyMomster no, not the snow globe. They sent me the Platinum Welcome gift. The bag, lip stick and lotion.

    • @CookyMomster
      @CookyMomster  19 днів тому

      @@chiphan7823 oh, in the US that's the gold gift, platinum is the vanity case with capture totale and towels. Which region are you in?

  • @sariegoodman6093
    @sariegoodman6093 Місяць тому +3

    I’m definitely pissed. It was in my cart and then poof sold out. Then they show the new PRIVEE gift. It finally was in my cart. I go to check out and then it vanishes. This is a joke. The birthday gift is a joke too. As a platinum member I don’t want a stationary set. I’m not rejoining again. Easier to buy and get points from Nordstrom.

    • @CookyMomster
      @CookyMomster  Місяць тому +1

      @@sariegoodman6093 they are definitely playing with us

    • @sariegoodman6093
      @sariegoodman6093 Місяць тому

      @@CookyMomster yeah and I’m not with that. 🙄🙄🙄

  • @Lunulae
    @Lunulae Місяць тому +1

    I'm also looking for company for my upset. I think I'm done with the Dior beauty loyalty program, because I think healthy loyalty requires trust, if not reciprocation. But breakups are hard. So thank you for this video.

  • @happytrottingelfar
    @happytrottingelfar Місяць тому +2

    yes! the customer service is getting worse.

    • @CookyMomster
      @CookyMomster  Місяць тому

      @happytrottingelfar I agree, the one I keep on getting is pretty rude, she would spell out my full name after her response in the chat window. Like dude 😅

  • @GiveMeTheLook
    @GiveMeTheLook Місяць тому +5

    I’m just as bummed as you. I didn’t want the globe. I heard it was going to be a prive discovery set which I was excited about.

    • @CookyMomster
      @CookyMomster  Місяць тому +1

      @@GiveMeTheLook oh then you're in luck, I got an email that said it will be available in 5 days (the privee set)

    • @GiveMeTheLook
      @GiveMeTheLook Місяць тому +2

      @ yay!!! I hope it’s the 10 piece one instead of the five piece esprit What they should’ve done was give us a candle base the lid and the snuffer and a candle. Because not only would we have received four gifts that only cost them $200. But it would’ve inspired people to buy more and give those out his gifts. I’ve already bought 19 of the candle bases cause I think they’re amazing to use as coasters, a jewelry tray, your privee perfume stand, or a candle base.

    • @CookyMomster
      @CookyMomster  Місяць тому +3

      @@GiveMeTheLook oh no, its just one candle and one perfume (or soap I'm not sure)

    • @GiveMeTheLook
      @GiveMeTheLook Місяць тому +6

      @ yeah I don’t want that. I don’t know how you go from giving a $455 gift when we were only spending 900 and now we’re spending 1600 and you’re giving us $160 gift. It doesn’t make sense. I think this might be the last year im platinum.

    • @CookyMomster
      @CookyMomster  Місяць тому +5

      Yeah I think they're underestimating the disappointment they handed us