Thank you, so very much! I've had my printer for eight years and never printed wirelessly. Just purchased a new wireless printer... On my way back to Best Buy to return it! You rock!!!
Thank you for posting this video! Before I found your helpful video, I spent a long time trying to figure out how to connect my printer to Verizon Fios. You helped me connect my printer successfully. Thank you!!!
If anyone is having issues getting the wireless set up, connect the printer via USB to a laptop or PC and follow the CD software setup and it will prompt you through getting it in the network and to the point where you won't need the USB cable once finished.
The printer was a bit complicated to hook up ua-cam.com/users/postUgkxciSwynMJ7PnUvvx11rewiu-yFBkZTl53 but it does the job very efficiently. I like the ink wells versus the ink cartages that cost an arm and a leg. It prints quickly and the quality is excellent. It shuts off when not in use, so you have to remember to turn it on. Overall, it exceeds my expectations. I'll update my review in a couple of months.
It worked! (not exactly as shown, but it worked). I wish I had found this video before I spent two hours trying to make sense out of the printer documentation....
Hi there! We have some additional resources on our Wireless Help page at Canon.us/mr5j If you're still having trouble, our support team can help you get it connected. They can be reached directly at Canon.us/ContactYT We hope this helps!
CanonUSA still have question. What is a paraphrase?... I've tried several suggested ways. Also how to get numbers on keyboard. I have wifi now wifi password on but paraphrase eludes me. Feeling dumb...
Hi Cindi! The passphrase mentioned in our Cableless Setup is the password you have on your wireless network. This will be something either you set or it will be posted on your router.
Hi, Lambert! To connect your PIXMA MX490 without a router, go to Google Play to get the free Canon PRINT Inkjet/SELPHY app. With your printer turned on, run the app, tell it to perform the printer setup, and let the app connect to the printer directly. The app will walk you through the process from there. If you continue to have trouble, our tech support team will be happy to help you. Contact them anytime at canon.us/SupportYT We hope this helps!
Easy to do if you have a wifi router available, but a pita following the instructions it came with or from Canon website, to connect to and print from a smartphone.
The printer I'm using is terrible. I have tried over & over again to make the printer and wifi connect it wont. And the printer wont stay connected. I've tried doing what this video has instructed me to do.
Hi, Keelin! Our US-based support squad will be glad to troubleshoot the problems you're experiencing with your PIXMA MX490 and find a solution for you. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options and our contact info. Hope to help you soon!
Not to worry, Tracy! Our support team can help determine what needs to be done to fix it. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
Thank you for your clearly instruction. That is my Canon MX 490 Printer. I never use it to Fax, I didn't take time to try. Now I knew beside from printing on the line, computer, or Microsoft words/note pad. I will try from my Android.
Hi Brittany. Our technical support team can walk you through clearing that error message. You can reach them by phone or email at: Canon.us/SupportYT We're here to help!
Hi, Canon. Do you have videos like that for the Canon PIXMA E481? I bought one online and I'm just waiting to receive it at home, but I would like to learn about it. Can you please confirm the Pixma Print Link and Google Cloud Print features of this print? Thank you.
Hi, Carlos! Thanks for writing to us! The PIXMA E481 is not a model that was released here in the USA. Our friends with Canon in your region can provide more insight as to the capabilities of the printer. Please go to global.canon/en/support and select the appropriate region and country to locate their contact information. Hope this helps!
Hi! If using a wireless router isn't an option, your PIXMA MX490 can communicate with your smartphone directly when you put the printer in access point mode. The printer's manual explains how to do this. Hope this helps!
Hi David. As long as the printer is on the same wireless network as your device. For wireless help, take a look at our wireless help guide at: Canon.us/pmye
Please help me Canon, I connected my android LGK20 with printer but the printer only print blank papers, the document does not show. Ink and everything is working ok.
Can't believe, Canon technical support couldn't help me resolving this issue, they sent me to my wireless phone provider ( of course they couldn't either) , I have not much understanding about how to resolve these issues but I found out that my printer needed a software update and that's what I did, problem solved by myself! Just using my mind.
Hi, Cam! If you suspect your PIXMA MX490-series printer is missing a part, our PIXMA support team will be happy to help you with that. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number. Hope to help you soon!
Attempting to reconnect my printer over a new Router. I get to the last step with my phone and the Printer throws an error "failed to connect" and does not come up on my phone. When I click the button at the bottom the MX490 is not listed on the webpage
I installed the MX 490 printer with the CD and the USB cable. I also installed the Canon Print app so I could print from my tablet and phone, but it won't print. I don't understand why the option of installing the printer through the CD and setting up wireless printing all at once isn't an option?
Hi! If you're having trouble using your PIXMA MX490-series printer on your computer or any of your mobile devices, we recommend contacting our friendly tech support team for free assistance. You can visit canon.us/SupportYT to reach them 24/7. We hope this helps!
Hi David! We have a separate video that will help you set up the connection between your PIXMA MX490 and your wife's computer over Wi-Fi. Check it out! ua-cam.com/video/2T33pUK8z04/v-deo.html We hope this helps!
Hello: Requests such as this should be sent to our Public Relations group. You can find contact information at the link here: Canon.us/contactpr. Note this video is released by Canon USA and only relates to products sold in the United States. We hope this helps.
Hi, Amy! If communicating with a Wi-Fi router isn't an option, your PIXMA MX490 can communicate with your wireless device directly when you put the printer in Access Point mode. We hope this helps!
This worked but the app is not at all the same anymore so the steps for that are no longer super valid. Only now it only prints from the App and not my computer which is the goal. Turns out I just had to restart my gateway/modem and then restart the computer. Figures.
Hi Carlos, I just printed out a document about ten minutes ago and now I'm trying g to print out something completely different using the same method. But my phone is saying "cannot perform this action because printer is already in use." How do I get the printer to print this other document I'm trying to print?
Hi Andrew. Our printer support team can help get you back to printing from your phone again. You can reach them by email or phone at: Canon.us/SupportYT and they'll be happy to help!
Hi, Ryan! If you're encountering any problems setting up or using your PIXMA MX490, our US-based support squad is available to help you. Just take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope this helps!
When I first bought this, it was working well but suddenly it disconnected from my router. Now I am trying to connect it, but it won't connect. Can you please help with this
If you're having trouble connecting your PIXMA MX490, we recommend contacting our friendly tech support team for free assistance. You can reach our tech support team weekdays at 1-800-OK-CANON (1-800-652-2666). We hope this helps!
It sure can, Chris! You can follow the same steps shown in this video to get your PIXMA MX490 onto your network. You'll want to install the computer software on the CD that came with the printer, and if you're unable to use the CD, you can visit canon.us/kyg2 to download everything for free. Once you've got everything installed, your computer should be able to see the printer on your network. We hope this helps!
Hi! As shown in the video, the Canon PRINT Inkjet/SELPHY app is required to complete the process. You'll find this lightweight app for free in Google Play. Hope this helps!
Hi, Beacher! Press the [*/Tone] key to switch between lowercase letters (indicated on the screen by ":a"), uppercase letters (":A"), and numbers (":1"). If you need symbols, press the [#/Symbols] key. Hope this helps!
I'm trying to print an eBay shipping label from my phone. I have my phone directly connected wirelessly to the printer. I hit the "print label" button on eBay nothing happens. Please help.
Hi there! Printing functions from within applications other than Canon PRINT, such as web browsers, should work. However, if you can, try saving the label as a document, then printing it directly from the Canon PRINT app. Our support team will be happy to walk you through it as well. Feel free to give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
When it tries to connect, there is a popup message saying "Canceled the process." and a message saying "You're connected to the unsecure Wi-Fi network, "Canon_ij_Setup". Do you want to disconnect? This does not make sense.
Hi, Christine! We're sorry to hear the printer isn't connecting. Our friendly support team can look into this further and ensure you get connected via email or phone at canon.us/SupportYT. We look forward to hearing from you!
Hi! You can find helpful troubleshooting tips and personalized support options for your device on your My Canon Account. You can visit your account here canon.us/account
Hi, Patricia! If you're still having trouble setting up your PIXMA MX490, our US-based support squad will be happy to help you. Take a moment to register your printer at canon.us/account and you'll find your support options and our contact information. We look forward to working with you!
I so wish I had someone to call to cry to everytime I need to print since this thing just never does anything like it says it will and its so sad. Just would like information to leave the computer into the printer and print it on paper and i thought thats what printers were for. What do I know
Hi, Rosemary! Our US-based support squad is just a phone call away and they'll be glad to address any concerns you might have about your PIXMA MX490. Just take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number. Hope to talk to you soon!
Hello, EBG Jex! You have reached CanonUSA and the MX886 is a model offered outside the US market. It was originally released in the Hong Kong and Indonesian markets in 2011, but has been retired from support. In the US, we had a similar model, the MX882 but it has also been retired from support, so no updates to drivers or software have been developed since 2016. Thanks for reaching out!
Hi there! Our support team is happy to help you get it set up. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 8 AM and 8 PM ET. We look forward to hearing from you!
Hi! When you scan through IJ Scan Utility, you should be able to set your scan resolution there. We recommend checking that setting before each scan to make sure it's where you want it to be. If you need additional help, our team of PIXMA printer experts will be glad to provide it. Take a moment to register your PIXMA MX490 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope this helps!
Hi Vanessa! While two-sided printing is available when printing from Windows or a Mac, it is not an option when printing from a mobile device using the PRINT app. We hope this information helps!
Just quick question I’ve purchased the pixma mx492 so I’m wondering there’s a way to turn lighting on the screen and keyboard device? Or doesn’t work at all.
Hi there! You can indeed print a shipping label with the PIXMA MX490. However, we recommend not using adhesive backed papers to do it. We hope this helps!
Hi, Niña! If you've already made sure that all of the orange tape and other packing materials have been removed from your printer and the ink cartridges and you're still encountering an error message, we recommend calling our US-based tech support team so that they can help you figure out what might be going on for free. You can reach us weekdays at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
Hi! If you've made sure that you've got your ink cartridges properly installed, then we recommend contacting our team of PIXMA printer experts for guidance. Take a quick moment to register your PIXMA MX490 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
@@CanonUSA it started printing but made strips of color, I knew something was wrong with it cause I bought if off someone. I decided to buy a brand new one at Walmart, now everything works just fine👍 I learnt not to buy used electronics of someone I don't know
Hi, John! Your PIXMA MX490 is ready to work with Chromebook. If your printer is set up on the same wireless network as your Chromebook, it should appear as an available device. You can also use your printer via Google Cloud Print. We hope this helps!
Hi Harry! Our team of experts is standing by to determine why this is happening and help you correct the issue. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
Hi, Ryan! Need help? If you've followed the steps in the video and you're still having trouble getting your PIXMA MX490-series printer to work with your Android device, our US-based tech support team is available to help you for free. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options. We hope this helps!
Hi! If you've followed the instructions shown in the video and you haven't had any luck, our PIXMA support team will be happy to help you. Take a moment to register your PIXMA MX490 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number. Hope to help you soon!
Hi Tiffany! Please give a call to our award winning US based technical support team and they can answer any questions you have! 1-800-OK-CANON (1-800-652-2666) Monday-Friday: 10:00 am to 10:00 pm
That's a really good question, Racheal! The Mac version of the manual for the PIXMA MX490 is 776 pages long. The Windows version is 1,004 pages long! That would make for two really thick, heavy books if we were to print them out. Instead, we included them as PDF files on the CD packaged with the printer. This saves paper, saves weight, and allows for more compact packaging. We hope this helps!
Hello: Most of our online resources are for either the Windows or Mac operating systems. You may wish to contact our printer support agents for options available for other operating systems. For support, please register your product to under your Canon Account at the link: Canon.us/mcahy. Once you log into your account, click the [Service & Support] link and select the support method. Hope this helps.
Hello: You can click on the following link for instructions on how to fax depending on the type of phone line you are using: Canon.us/59e88. If you have additional questions you can contact our support agents at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays. They are happy to further assist you. We hope this helps.
![Lp. Сердце Вселенной #60 РОЖДЕНИЕ ЛОЛОЛОШКИ [Финал] • Майнкрафт](http://i.ytimg.com/vi/YoR0pAV9FVQ/mqdefault.jpg)
Thank you, so very much! I've had my printer for eight years and never printed wirelessly. Just purchased a new wireless printer... On my way back to Best Buy to return it! You rock!!!
Thank you for posting this video! Before I found your helpful video, I spent a long time trying to figure out how to connect my printer to Verizon Fios. You helped me connect my printer successfully. Thank you!!!
This is not a user friendly printer
Facts bro
Why do you say that?? Kinda worried since I purchased it awhile ago but haven’t used it yet. But I can’t return it now.
@@kiraxo its such a complicated printer to use, and im very tech savy
It really isn't
I agree. Its a pain to set up
Thank you! I spent about 2 hours trying to figure it out on my own. 4 minutes saved me another 2 hours🙄
It worked perfectly! I wished I had seen this 2 years ago when we got it. Thank you!
If anyone is having issues getting the wireless set up, connect the printer via USB to a laptop or PC and follow the CD software setup and it will prompt you through getting it in the network and to the point where you won't need the USB cable once finished.
The printer was a bit complicated to hook up ua-cam.com/users/postUgkxciSwynMJ7PnUvvx11rewiu-yFBkZTl53 but it does the job very efficiently. I like the ink wells versus the ink cartages that cost an arm and a leg. It prints quickly and the quality is excellent. It shuts off when not in use, so you have to remember to turn it on. Overall, it exceeds my expectations. I'll update my review in a couple of months.
This was SO HELPFUL! I was getting completely frustrated before watching this. THANK YOU so much!!!
This video was fast, easy & great to follow instructions - WELL DONE, THANK YOU!!!
Okay, thanks. Download the app and connect the printer with the wireless. This video is so useful
had to follow the instructions on the app, but eventually got it to work
It worked! (not exactly as shown, but it worked). I wish I had found this video before I spent two hours trying to make sense out of the printer documentation....
You saved my life but you couldn’t explain if your life depended on it😂😂I appreciate it tho
One tip I can advise all trying make sure you pay attention to the steps word for word....if you select something wrong all will be off..
Thank you....your step by step instructions was very easy to follow and a success for me😀
Thank you soo much it really helped me to setup my S21 Ultra. Thank you.
none of these options are displaying the way you're narrating them.
Finally I can use my printer
Worked perfectly!!!
Is there a place for dummies to understand connecting.?? Android continues to search as well as chromebooks.
Hi there! We have some additional resources on our Wireless Help page at Canon.us/mr5j If you're still having trouble, our support team can help you get it connected. They can be reached directly at Canon.us/ContactYT We hope this helps!
CanonUSA still have question. What is a paraphrase?... I've tried several suggested ways. Also how to get numbers on keyboard. I have wifi now wifi password on but paraphrase eludes me.
Feeling dumb...
Hi Cindi! The passphrase mentioned in our Cableless Setup is the password you have on your wireless network. This will be something either you set or it will be posted on your router.
this video is good for people with router. I need to connect and printer directly from my android phone to the printer. how does that work
Hi, Lambert!
To connect your PIXMA MX490 without a router, go to Google Play to get the free Canon PRINT Inkjet/SELPHY app. With your printer turned on, run the app, tell it to perform the printer setup, and let the app connect to the printer directly. The app will walk you through the process from there.
If you continue to have trouble, our tech support team will be happy to help you. Contact them anytime at canon.us/SupportYT
We hope this helps!
really useful and clear instruction , thanks
Sooo helpful...thank you...now my printer wifii set up done
Easy to do if you have a wifi router available, but a pita following the instructions it came with or from Canon website, to connect to and print from a smartphone.
The printer I'm using is terrible. I have tried over & over again to make the printer and wifi connect it wont. And the printer wont stay connected. I've tried doing what this video has instructed me to do.
Hi, Keelin! Our US-based support squad will be glad to troubleshoot the problems you're experiencing with your PIXMA MX490 and find a solution for you. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options and our contact info.
Hope to help you soon!
I'm so upset I tried this a few things and still won't connect :-(
Not to worry, Tracy! Our support team can help determine what needs to be done to fix it. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
Tracy Alcide mine too
Did you ever get printer to connect? Frustrated :(
Thank you Tracy
CanonUSA for IPhone it doesn’t work?
Thank you for your clearly instruction. That is my Canon MX 490 Printer. I never use it to Fax, I didn't take time to try. Now I knew beside from printing on the line, computer, or Microsoft words/note pad. I will try from my Android.
How do you make the prints come out brighter
Thanks worked beautifully.
what if your canon mx490 printer said printer error occurred how would you fix you printer if it said that
Hi Brittany. Our technical support team can walk you through clearing that error message. You can reach them by phone or email at: Canon.us/SupportYT We're here to help!
Alexander Hefner i h ave computer my is phone
Hi, Canon.
Do you have videos like that for the Canon PIXMA E481? I bought one online and I'm just waiting to receive it at home, but I would like to learn about it.
Can you please confirm the Pixma Print Link and Google Cloud Print features of this print?
Thank you.
Hi, Carlos! Thanks for writing to us! The PIXMA E481 is not a model that was released here in the USA. Our friends with Canon in your region can provide more insight as to the capabilities of the printer. Please go to global.canon/en/support and select the appropriate region and country to locate their contact information. Hope this helps!
Thanks! I already made a contact and they said that it has both functions. I just wanted to confirm.
Thank you so so so much. It works perfectly. ❤️
Love it!! Worked perfectly.
Very helpful, thanks!
Thank you. Very helpful.
hepled me get to a point where i could follow the further instructions on my phone
Thank you for the clear instructions.
Does this printer need to be in a wireless network to print from a phone? Can I print from directly from my phone directly, with no wi-fi?
Hi! If using a wireless router isn't an option, your PIXMA MX490 can communicate with your smartphone directly when you put the printer in access point mode. The printer's manual explains how to do this. Hope this helps!
router is necessary or we can also used mobile hotspot?
Hi David. As long as the printer is on the same wireless network as your device. For wireless help, take a look at our wireless help guide at: Canon.us/pmye
Please help me Canon, I connected my android LGK20 with printer but the printer only print blank papers, the document does not show. Ink and everything is working ok.
Can't believe, Canon technical support couldn't help me resolving this issue, they sent me to my wireless phone provider ( of course they couldn't either) , I have not much understanding about how to resolve these issues but I found out that my printer needed a software update and that's what I did, problem solved by myself! Just using my mind.
OMG this video helped with my headache! thanks
I'm missing the parts the hold the cartridges. What are those called? I can't insert my ink cartridges without them
Hi, Cam! If you suspect your PIXMA MX490-series printer is missing a part, our PIXMA support team will be happy to help you with that. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
Hope to help you soon!
Attempting to reconnect my printer over a new Router. I get to the last step with my phone and the Printer throws an error "failed to connect" and does not come up on my phone. When I click the button at the bottom the MX490 is not listed on the webpage
Hi, Your support options can be found within your My Canon Account at canon.us/account 🙂
This helped a lot it definitely works thanks bro
thank you so much for the video this worked like a charm
Hi, Jacob! We're so happy to hear this and are glad you found the video useful. We appreciate the kind words!
Jacob Garcia nbb
I installed the MX 490 printer with the CD and the USB cable. I also installed the Canon Print app so I could print from my tablet and phone, but it won't print. I don't understand why the option of installing the printer through the CD and setting up wireless printing all at once isn't an option?
Hi! If you're having trouble using your PIXMA MX490-series printer on your computer or any of your mobile devices, we recommend contacting our friendly tech support team for free assistance. You can visit canon.us/SupportYT to reach them 24/7.
We hope this helps!
I like this printer. But screen is hard to read. Needs to have back light. Or I haven't figured it out.
After many tries, I finally got my new printer connected--Yay! How do I add my wife's computer so she can print? Thanks!!
Hi David! We have a separate video that will help you set up the connection between your PIXMA MX490 and your wife's computer over Wi-Fi. Check it out! ua-cam.com/video/2T33pUK8z04/v-deo.html We hope this helps!
Sir can I use this video for over UA-cam channel
Hello:
Requests such as this should be sent to our Public Relations group. You can find contact information at the link here: Canon.us/contactpr. Note this video is released by Canon USA and only relates to products sold in the United States.
We hope this helps.
Can I use the hotspot from my home for the printer since I don’t have WiFi at home?
Hi, Amy! If communicating with a Wi-Fi router isn't an option, your PIXMA MX490 can communicate with your wireless device directly when you put the printer in Access Point mode.
We hope this helps!
does the mx492 take 82.7x11.69 or a4 paper?
Hi, Jay! Yes, your PIXMA MX492 can use A4-size paper. Hope this helps!
omg thank you so much you save my life be blessed
This worked but the app is not at all the same anymore so the steps for that are no longer super valid. Only now it only prints from the App and not my computer which is the goal. Turns out I just had to restart my gateway/modem and then restart the computer. Figures.
This video was useful. Thank you
Hi Carlos, I just printed out a document about ten minutes ago and now I'm trying g to print out something completely different using the same method. But my phone is saying "cannot perform this action because printer is already in use." How do I get the printer to print this other document I'm trying to print?
Hi Andrew. Our printer support team can help get you back to printing from your phone again. You can reach them by email or phone at: Canon.us/SupportYT and they'll be happy to help!
H
I remember when you could just plug the printer into your computer and it worked.
Hi, Ryan! If you're encountering any problems setting up or using your PIXMA MX490, our US-based support squad is available to help you. Just take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including our toll-free number.
Hope this helps!
When I first bought this, it was working well but suddenly it disconnected from my router. Now I am trying to connect it, but it won't connect. Can you please help with this
If you're having trouble connecting your PIXMA MX490, we recommend contacting our friendly tech support team for free assistance. You can reach our tech support team weekdays at 1-800-OK-CANON (1-800-652-2666). We hope this helps!
Does this also connect wirelessly to a PC?
It sure can, Chris! You can follow the same steps shown in this video to get your PIXMA MX490 onto your network. You'll want to install the computer software on the CD that came with the printer, and if you're unable to use the CD, you can visit canon.us/kyg2 to download everything for free. Once you've got everything installed, your computer should be able to see the printer on your network.
We hope this helps!
Does this printer have display light
Hi Arun!
This model printer does not have an LCD display that lights.
@@CanonUSA thnks
This was awesome.
I cant even get this display for Wifi to show up because it gives me error of "Please install cartridges properly" piece of garbage.
Can this not be done without the app
Hi! As shown in the video, the Canon PRINT Inkjet/SELPHY app is required to complete the process. You'll find this lightweight app for free in Google Play.
Hope this helps!
How do you change pad from numbers to letters
Hi, Beacher! Press the [*/Tone] key to switch between lowercase letters (indicated on the screen by ":a"), uppercase letters (":A"), and numbers (":1"). If you need symbols, press the [#/Symbols] key.
Hope this helps!
I purchased plain white paper size 8.5 × 11
May someone please tell me what is the papers label? Legal, Letter, A4?
Axel Rivas Letter
@@cali9007 - Thank you.
Hi do I need to buy a separate cord for set up to connect my printer to my laptop device
Hello Dominique! You can use a standard A to B USB cable to connect the printer directly to your laptop.
Thanks so much ✌🏽
When I turn off my printer, it doesnt turns off after pressing the power button once... do i need to long press it?
TexStyle Uniforms you need to unplug it
I'm trying to print an eBay shipping label from my phone. I have my phone directly connected wirelessly to the printer. I hit the "print label" button on eBay nothing happens. Please help.
Hi there! Printing functions from within applications other than Canon PRINT, such as web browsers, should work. However, if you can, try saving the label as a document, then printing it directly from the Canon PRINT app. Our support team will be happy to walk you through it as well. Feel free to give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
I get to the point of selecting the wireless network, which my phone is already connected to, and it says printer not found. What then??
When it tries to connect, there is a popup message saying "Canceled the process." and a message saying "You're connected to the unsecure Wi-Fi network, "Canon_ij_Setup". Do you want to disconnect? This does not make sense.
Hi, Christine! We're sorry to hear the printer isn't connecting. Our friendly support team can look into this further and ensure you get connected via email or phone at canon.us/SupportYT. We look forward to hearing from you!
Canon can you help me with this my printer it’s a TS3123 and my ink is something wrong
Hi! You can find helpful troubleshooting tips and personalized support options for your device on your My Canon Account. You can visit your account here canon.us/account
How about sending or receiving a fax ?
To send or receive a fax, you will need to connect the printer to a landline. Once you've done that, you will find instructions here: canon.us/3KyZljd
I've never had a printer this hard to set up
Hi, Patricia! If you're still having trouble setting up your PIXMA MX490, our US-based support squad will be happy to help you. Take a moment to register your printer at canon.us/account and you'll find your support options and our contact information.
We look forward to working with you!
thank you so much
How do you connect pixma 3050 to internet
I so wish I had someone to call to cry to everytime I need to print since this thing just never does anything like it says it will and its so sad. Just would like information to leave the computer into the printer and print it on paper and i thought thats what printers were for. What do I know
Hi, Rosemary! Our US-based support squad is just a phone call away and they'll be glad to address any concerns you might have about your PIXMA MX490. Just take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number.
Hope to talk to you soon!
What if my printer is Mx886 how do I set it up
Hello, EBG Jex! You have reached CanonUSA and the MX886 is a model offered outside the US market. It was originally released in the Hong Kong and Indonesian markets in 2011, but has been retired from support. In the US, we had a similar model, the MX882 but it has also been retired from support, so no updates to drivers or software have been developed since 2016. Thanks for reaching out!
where is the setup icon on canon printer model MF217W ?
Hi there! Our support team is happy to help you get it set up. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 8 AM and 8 PM ET. We look forward to hearing from you!
how to change the scan dpi, i want 300dpi, but now the result is just 72dpi
Hi! When you scan through IJ Scan Utility, you should be able to set your scan resolution there. We recommend checking that setting before each scan to make sure it's where you want it to be.
If you need additional help, our team of PIXMA printer experts will be glad to provide it. Take a moment to register your PIXMA MX490 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope this helps!
How do i do it with a computer instead of a phone?
Hi there! We have another video that will help you set it up with a computer at ua-cam.com/video/ppMf61qIMww/v-deo.html We hope this helps!
Not working for me
Need to know how to print on both size
Hi Vanessa! While two-sided printing is available when printing from Windows or a Mac, it is not an option when printing from a mobile device using the PRINT app. We hope this information helps!
Just quick question I’ve purchased the pixma mx492 so I’m wondering there’s a way to turn lighting on the screen and keyboard device? Or doesn’t work at all.
Can i print shipping label with this?
Hi there! You can indeed print a shipping label with the PIXMA MX490. However, we recommend not using adhesive backed papers to do it. We hope this helps!
How do I fax something? Thank you in advance
Hi Alberto! We have a knowledge base article that can help you with this at Canon.us/sfuuj We hope this helps!
@@CanonUSA why don't you make a video for this and link it in the description box?
Thank you!
can you set it up without WiFi?
Hi Andrea! The PIXMA MX490 does not need to be setup for use over Wi-Fi. You can connect it to a computer via USB if you'd prefer. We hope this helps!
i cant set it up. it says remove the protective material.
Hi, Niña!
If you've already made sure that all of the orange tape and other packing materials have been removed from your printer and the ink cartridges and you're still encountering an error message, we recommend calling our US-based tech support team so that they can help you figure out what might be going on for free. You can reach us weekdays at 1-800-OK-CANON (1-800-652-2666).
We look forward to your call!
it’s done. the ink needs to set up first
Great printer
Paper came out blank, please help
Hi! If you've made sure that you've got your ink cartridges properly installed, then we recommend contacting our team of PIXMA printer experts for guidance. Take a quick moment to register your PIXMA MX490 first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope to help you soon!
@@CanonUSA it started printing but made strips of color, I knew something was wrong with it cause I bought if off someone. I decided to buy a brand new one at Walmart, now everything works just fine👍 I learnt not to buy used electronics of someone I don't know
i have problem with my printer.I don't know how to refill
Hi Andi. Our PIXMA MX490 ink cartridges are not refillable. We recommend using only genuine Canon inks.
what about a chromebook?"
Hi, John!
Your PIXMA MX490 is ready to work with Chromebook. If your printer is set up on the same wireless network as your Chromebook, it should appear as an available device. You can also use your printer via Google Cloud Print.
We hope this helps!
Thank You!!!!
Canon printer keeps printing the same thing over and over What should I do?
Hi Harry! Our team of experts is standing by to determine why this is happening and help you correct the issue. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
This printer setup is a nightmare. Now I know why they had these on sale.
Hi, Ryan! Need help? If you've followed the steps in the video and you're still having trouble getting your PIXMA MX490-series printer to work with your Android device, our US-based tech support team is available to help you for free. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
We hope this helps!
Help me I can not figure this out!!!!
Hi! If you've followed the instructions shown in the video and you haven't had any luck, our PIXMA support team will be happy to help you. Take a moment to register your PIXMA MX490 at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope to help you soon!
what if at 3:16 it doesnt connect? what can i do?
Hi Tiffany! Please give a call to our award winning US based technical support team and they can answer any questions you have! 1-800-OK-CANON (1-800-652-2666) Monday-Friday: 10:00 am to 10:00 pm
ok thank you.
why the heck does not include a manual in it ..
That's a really good question, Racheal! The Mac version of the manual for the PIXMA MX490 is 776 pages long. The Windows version is 1,004 pages long! That would make for two really thick, heavy books if we were to print them out. Instead, we included them as PDF files on the CD packaged with the printer. This saves paper, saves weight, and allows for more compact packaging.
We hope this helps!
Hi bro can you help me pls? how to connect my pixma on my ubunto.. wireless anybody here can help me also?
Hello:
Most of our online resources are for either the Windows or Mac operating systems. You may wish to contact our printer support agents for options available for other operating systems. For support, please register your product to under your Canon Account at the link: Canon.us/mcahy. Once you log into your account, click the [Service & Support] link and select the support method.
Hope this helps.
Thank you
How do I use the fax
Hello:
You can click on the following link for instructions on how to fax depending on the type of phone line you are using: Canon.us/59e88. If you have additional questions you can contact our support agents at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays. They are happy to further assist you.
We hope this helps.
Okay thanks