Canon PIXMA MX490 - Cableless Setup with a Windows® Computer
Вставка
- Опубліковано 10 вер 2024
- Effortlessly set up your Canon PIXMA MX490 printer to print on a wireless network from a Windows® Computer Visit the Canon website for more How-To Video tutorials.
usa.canon.com/i...
*It prints like no other **Bestt.Digital** printer. i have always loved Epson for the colors they produce.*
never knew it had to be so complicated to setup a printer that still doesn't even work waste of money
I hadn't used this printer in a LONG time, had forgotten how to set it up for a new laptop. #ThankYou!!
Good job at making a simple procedure extremely complicated. I love printers (sarcasm)
Tip from another post somewhere, edited for clarity:
If you are not using the Canon CD or downloaded setup files, and you "simply" (!) want to connect your previously set up printer, you will need to know how to enter your WiFi router's password (passphrase) on the keypad. This will be frustrating to those who hoped to "simply" use a typical keyboard.
1) To enter your (WiFi router) passphrase using the keypad, at the screen where you enter your passphrase, in the top right corner of the LCD screen you should see a :1 . This indicates that you are in numeric entry mode. Let's say your password is in all lowercase letters, like "bobswifi".
2) When you press the asterisk key (*), the top right corner of the display will switch to :A (uppercase letter mode). Pressing the asterisk key again will switch to lowercase letter mode.
2) To enter a letter in lower case, press the associated key again (for example, press the key labeled '2ABC', to eventually select 'b'). Press the same key again, then again to cycle through the available letters for that key. For example: To enter a letter "b", you will press the "2" key three times.
3) Press the right-pointing arrow button (above the keypad) to shift the cursor to the next position.
4) Repeat (2) and (3) above until you have entered the entire password. (Use the left-facing arrow button (above the keypad) as needed to position the cursor to make a correction.)
5) Press OK when done.
The LCD screen will say "Connected" if the password is correct.
Ive connected a lot of printers before and the double Manuel in the driver was a bit silly. I appreciate this video.
Did not work. I used several different methods and nothing. Going to call them tomorrow and if it doesn't work I am returning it. So fed up right now. It is so simple in all of the videos, but for some reason non of the methods are working.
Oh no, Frank! Our support team will be happy to help and they look forward to your call. In case you don't already have their number. they can be reached at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET. We hope this helps!
FYI, don’t buy a canon. Future reference haha
Great video!!! I'm not very confident when it comes to technology!!! Without this guided video I would have been lost!!! Thanks👍looking forward to getting my print on!!!
Have had this printer for a while now. Never able to connect to wifi with user manual instructions. Finally, found this video. Problem solved! Thanks. Great video. Will now look for laptop wireless connection video. Thanks!
Hi! We're glad this video was able to help you. Once the printer is on the same network as your laptop, your laptop should be able to see the printer and set it up. We've got a video covering setup on a Windows computer at canon.us/7hnf2 and a Mac at canon.us/m4zlm
Thanks for choosing Canon!
Very easy to setup. I would recommend this printer
Thank you so much for the detailed instructions.
Thank you, this worked great, good instruction and process worked great to get an old but good printer back online with a new WiFi (without a WPS button) and new windows 10 laptop. Really happy to find these details so I could help a dear friend.
P.S. I am a tech expert but didn’t need to be!
My second time getting this printer it would've stayed the first but my kids spilled juice over it so had to purchase a second one. Got used to it the first time it's small and easy to use. Good thing this video is still up it helped me the first time to get it connected to my windows laptop. Great video on showing us step by step! Very helpful!😊
We appreciate the kind words, Jeannette! We're glad you found the video useful, and if you ever have any questions just let us know!
This is ridiculous 😡, with my HP all I did was connect it to the same network as my laptop and it worked. No wonder Wal-Mart has this for $20.
It took me a while... I'm not a tech person..but finally I got it!!
Usually with Canon printers, you have to go to your Wifi list and manually change your PC wifi connection to the Canon one. It might be buggy and disconnect sometimes, so you might have to watch it and reconnect to it. After that you can proceed with the 4:15 step. Everything should work after that!
Donnythedork shouldn’t be necessary
Got a new computer, can't find the disk, trying to set up printer with computer... none of the links work anymore. This was a great printer/scanner... they should not go obsolete in less than 4 years.
Hi, Kelly! If you're missing the CD that came with your PIXMA MX490, you can download the latest versions of all of its contents for free at canon.us/kyg2
Hope this helps!
wow! can't explain how helpful you guys are!
if it wasn't for you guys i wouldn't of understand clearly! thank you so much for such an easy guide!
You're welcome, Zito! If there's anything else we can help with, please let us know.
Don't work for me. It says to go to the PC or smartphone for instruction which has no information. The instruction is incomplete.
Hi, William!
If you've followed the steps outlined in the video and you're still encountering trouble, our US-based tech support team will be glad to help. Get free assistance now at canon.us/SupportYT
We hope this helps!
i dont understand why the website isnt the same as it shows in the video. It doesnt show an option of setting up or reading a manual. Im trying to set up on my HP laptop.
Hi! This video is from a few years ago and we've made some changes to our web site since then. When the video prompts you to visit our site at 2:02, replace the web address shown with ij.start.canon and you'll find everything you need there. Alternately, you can download drivers, software, and manuals for your PIXMA MX490 at canon.us/xd99
Hope this helps!
The printer could not be detected on the network.
Hi there! We have some additional resources on our Wireless Help page at Canon.us/mr5j If you're still having trouble, our support team can help you get it connected. They can be reached directly at Canon.us/ContactYT We hope this helps!
XXPorcelinaX you must network your print first than do all this.
Thank you. I got it working now!
can someone pleaseeeeee help me set up my wireless printer to my lap top and cell
Hi Tanya!
Our printer support agents are trained on the setup and trouble shooting of this printer. They are happy to walk you through the setup if you still have questions after viewing this video. You can reach the support agents at 1-800-OK-CANON (800-652-2666) for advice. Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
We hope this helps.
It said "Newtwork connection is temporarily disabled during setup. Please wait" but than it said "Failed to perform cableless setup. Suspend the process and select other method by following instructions on the screens" What do I do?
I dont have a USB cable or a WPS Compatible wireless router
Hi there! Our team of experts is standing by to help you set up your MX490. Please reach out to them when you get a chance at 1-800-OK-CANON (800-652-2666). They're available on weekdays between 10 AM and 10 PM ET. We hope this helps!
hey, the same thing happened to me, but I just did it again and it worked :D
Wow realy helpful. Thank you
so, no matter what, I need my router to make my printer witeless?
Hi Lyndonkyle! This is correct. Wireless printing requires that the device and the printer be connected to the same existing wireless network. We hope this helps!
***** Ok, thanks!! This helped a lot actually.
@@CanonUSA That simple point is overlooked and should be stated more clearly
thanks Very Helpful
Awesome, great instructions!
Can someone help please? I did the whole set-up and connectedto wi-fiand it went well, thanks to this video, but when I want to print, its shows me the printer i'm connected to, but does not want to print, I get an error message , thanks
Hi! If you're having trouble using your PIXMA MX490, we recommend contacting our friendly tech support team for free assistance. You can reach our tech support team weekdays at 1-800-OK-CANON (1-800-652-2666). We hope this helps!
Ive done this before. Do i have to do it everytime I want to use my Printer through wifi? That's pointless.
Hi, Donna!
As long as your network parameters don't change, your PIXMA printer should only require the Wi-Fi setup once. If you're having trouble with your network, we recommend contacting our US-based tech support team for free help at canon.us/SupportYT
We hope this helps!
Great video! Thank you
Followed all steps, computer connected, but the software doesn't have an option to print documents
Hi! We recommend making sure you've got the most up-to-date version of the printer's driver and its software installed. You can the latest version of everything for free at canon.us/kyg2
Hope this helps!
IMPORTANT: If the setup software does not detect the printer on your network, make sure you have white-listed the installation software in your Windows firewall. This has to be done with MULTIPLE programs at several stages through the process, which is a step that the software only tells you to do after you have already done it. Even if you white list the initial installation and the printer is detected properly, you have to do it again with the second setup file at the end. You are better off just disabling any firewalls and anti-virus completely before installing.
well i turned off my firewall and it still did not work, this has been a total disaster to me a waste of money on a printer i can't even get to work a several days wasted with stress levels at the roof, i will have a heart attack or stroke and it will be canons fault !
Charlie, did you use a USB cable and the CD that was included? Or did you just do the wireless connection?
Cableless set up didn’t show up
Hi, Nick! If you've followed the directions shown in the video and you're still having trouble getting your PIXMA MX490 set up on your wireless network, we recommend checking with our US-based support squad for additional solutions. Take a moment to register your printer at canon.us/account and you'll find our contact information and your support options there.
We look forward to working with you!
on the MX490 when putting in your password for internet, if you have numbers how do you locate that?
Hi Beth. Our printer technical support team can help get your wireless connection set up. You can reach them Monday-Friday: 9:00 am to 9:00 pm ET, at: 1-800-OK-CANON (1-800-652-2666). We're here to help.
Very helpful and relaxing video. Thanks Canon!
Rethink that
My computer is a Microsoft computer and does not have a cd slot what should I do!?
Hi! You can download the driver and all the software for your PIXMA MX490-series printer at canon.us/kyg2
Hope this helps!
@@CanonUSA yes I did and it helped!! All set 🤗🤗 thank you 🙏🏽
I just changed my wifi network and now I can't reconnect my printer. I get through step one easily enough, but I can't find anywhere on my computer to configure it. IJ Network Tool says port cannot be used, and I can't find any solutions at all online, everything is for a new installation rather than a simple change of network.
Hi! The steps shown in this video aren't just for a first-time network setup as they can also be used to set up your printer on a new network. Just follow the steps shown in the video and your printer should connect as easily as it did the first time.
If you're having trouble getting this to happen, our US-based tech support team is happy to help. Take a moment to register your printer at canon.us/account and you'll get our support team's contact information.
We look forward to talking to you!
I commented on the video on connecting with a smart phone, that it should be easier to connect the printer for use with a PC and smart phone instead of having to do separate steps for both. I also want to be able to connect with the USB cable in case the WIFI goes out. It's absurd how many different ways exist for what should be a simple setup.
Hi I have a problem connecting the computer to the printer it always says failed what do I do?
Hi Eli! We have an article that can help you get it connected. Check it out! Canon.us/fgqje
Is it normal for the first page execute paper to print out very slow?
Big Uce no
Thanks! Worked for me twice now. I had to have my old modem replaced and I was able to get through this much faster the 2nd time. I did have a memory lapse about jumping from letters to numerical. But, just went a little further into the video to see that the STAR key toggles back and forth for that. Thanks again!
I got this printer from my sister after she upgraded. It seems she lost the cd over time and I'm wondering if me downloading the software will cost me anything and if this being a hand me down of sorts will cause any issues with the registering process. Thanks in advance.
Hi, Josh! Congrats on the new PIXMA MX490! You can download the drivers and software free of charge from our website right here: Canon.us/kyg2. We'd recommend downloading the "MX490 series Full Driver & Software Package." This should provide everything you need to print and scan with the most up-to-date drivers. Also, we do apologize; however, the registration and warranty are non-transferable. We hope you find this useful and happy printing!
Thanks for the info Kanom!
it says it failed, i dont know why
I can do this, but I have to do it every time when I turn on the printer because otherwise it will just be not responding. It can't connect automatically to my laptop for some reason :(
Hi! We recommend talking to our US-based support squad so they can troubleshoot the issue and figure out a solution for you. Take a few seconds first to register your PIXMA MX490 at canon.us/account and you'll get access to all of your support options including our toll-free phone number.
We look forward to your call!
Before you do this, make sure you have configured the printer's WLAN setup to your router. That's step 1.
The follow the video
Tonto Yaja common knowledge
well what do i do if i actually have a cd and am using a mac laptop?
Hi there! If you're unable to use the CD to install the drivers and software, the full software package can be downloaded from our website at Canon.us/tbllz We hope this helps!
why is it so complicated for good's sake.......
Hi! If you've carefully followed the steps shown in the video and you're still having trouble getting your PIXMA MX490-series printer set up on your wireless network, our US-based tech support team will be glad to walk you through it and resolve any problems you might be encountering. Call them weekdays at 1-800-OK-CANON (1-800-652-2666) or visit canon.us/SupportYT for additional support options.
We look forward to your call!
screen on printer is too small for me to read and set moves very fast leaving you behind to finish lan set up
Hi, Ajit! If you're having trouble reading the display on your PIXMA MX490, you can find enlarged images of selected messages in the printer's manual. You can also call our US-based support squad with any questions you might have. Register your printer first at canon.us/account to get our phone number.
Hope this helps!
It's asking me to install the ink. It won't go beyond that and I don't want to put the ink in until I know this is going to work.
Hi! So that your PIXMA MX490 can be ready for anything, it requires all the ink cartridges to be installed before anything else can happen. Once you get the ink cartridges installed and then you follow the steps outlined in the video, we're confident your printer will be ready to go.
We hope this helps!
Printer setup has always been iffy. Got a failure message upon setup in final step. Trying corded setup now.
Connected. Printer didn't know to check whether it could connect to my network, had to manually connect before attempting setup.
Connecting to android is like using Ford parts in a Cheve, just won 't work
Hi, Carl! If you need help connecting your PIXMA MX490-series printer to your Android device, we've got a video covering exactly that. Visit ua-cam.com/video/SFjrLoR492M/v-deo.html and get connected today.
Hope this helps!
Hi do u need to connect the printer to the wi fi?
Hi Hailey and Madeline! The PIXMA MX490 can either be setup to work over a Wi-Fi connection or you can connect it directly to a computer with a USB cable. We hope this answers your question!
Home environment do WiFi. Good luck tho haha
I want to know how to scan from my canon pixma mx490 wirelessly to my computer.
Hi Jennifer. We can help! Check out our How-To guide for scanning at: Canon.us/r9yt If you're still having trouble, please contact our technical support team. You can reach them by email or phone at: Canon.us/ContactYT and they'll be happy to help!
Its in Chinese and I cant read the screen to get to where it changes the language
Hi, Janice! If you're referring to how the site ij.start.canon appears, changing the language is easy. When you first arrive at the site, look for the dropdown box at the upper right and choose your language there. When accessed from within the United States, the site should appear in English. As Canon Inc. is based in Japan, however, the site may initially display in Japanese depending on how your computer is set up.
Hope this helps!
I can't find one for USB set up at all.
Hi! As wireless setups require more steps, most of our setup videos deal with that. If you're looking to use your PIXMA MX490 via a USB cable without using Wi-Fi, you'll find straightforward setup instructions on our knowledge base at canon.us/3w8jOrz
Hope this helps!
What's the difference between this method and the Wireless Protected Setup method?
Hi Emily! This method may be useful for a user who does not have WPS as an option on their router. The end result would be the same. We hope this helps!
CanonUSA thanks!
I'm trying and after the settings connecting part it gives me an error please help
Hi, Kerifa! There are many factors that could be causing this; however, there is no need to worry! Our friendly support team is happy to look into what is going on further and we're confident they can get the printer connected. Please reach out to them when you get a chance at 1-800-OK-CANON (800-652-2666). They're available on weekdays between 10 AM and 10 PM ET. We hope this helps!
CanonUSA thank you will call on Monday
Its works thanks a lot! Now i just want to know coz scan not working on my computer
Hi, Regine!
If you're still having trouble scanning with your PIXMA printer, our US-based tech support team is standing by, ready to help. Reach them anytime for free help at canon.us/SupportYT
We hope this helps!
i need to connect wireless cannonpixma 495
Hi May! Although the PIXMA MX495 is not a model supported here in the United States, our friends at Canon in your area can help. Please go to global.canon/en/support and select the appropriate region and country for support options. We hope this helps!
Worst setup process ever. Tried their setup numerous times, with no luck of it working. I was able to connect by going to manual setup, selecting the router and entering the password. A 30-minute endeavor fixed in a minute. Wish they would have just instructed that or included the USB cable to connect. Will never buy another printer from Canon.
Creative Independence ironically any IT ppl you know can do this easy. Not with their instructions however
Ugg, I finally got it working yesterday with these instructions. Now today it will not work again. Sits in Canon preview, no print.
Hi, Bridget! If your PIXMA MX490 isn't maintaining its wireless connection or performing the way it's supposed to, our US-based support squad will be glad to help you with it. Take a moment to register your printer first at canon.us/account and you'll get access to all of your support options including live chat and our toll-free number.
Hope to help you soon!
Canon MX490 Cannot connect to the Internet,,, It is very frustrating!
Hi! If you need assistance to connect your printer to the internet our friendly technical support team will be happy to help at 1-800--OK-CANON (1-800-652-2666). An alternative option is connecting your PIXMA MX490 to your computer via a standard A-to-B USB cable which is available separately. We hope this helps!
LAL Lehman canons a pos
i cant find the set up on ur website
a little help please?
Hi, Aislynn! If you need additional support for your PIXMA MX490, you'll find it on our web site at canon.us/xd99
Hope this helps!
aislynn mullins use your brain
Very helfull,thank you so much!
Syd marcelo lies
it doesn't work on the latest mac... canon you disappointed me
Ysmael Guzman they always will
extremely complecated for the user, its a crime for such a good quality
Ha! Got it! Thank you! This was fairly easy to follow! :)
How can I scan from the PC,I can print ok
Hey, John! You should be able to scan through a program called the IJ Scan Utility. This should have installed along with the printer. If you're running into difficulty locating this program, let us know the version of Windows or Mac you are using and we'll be happy to help!
windows 10
What you'll need to do is download the driver package for your MX490 from our website at Canon.us/jfk9 The package is compatible with Windows 10. We hope this helps!
ok,got it working,but when I scan I can't label my scan and have trouble finding it!
This may be something our support staff can help you with over the phone. Please feel free to give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 10 AM and 10 PM ET.
oh my god.. i just plugged the cable and all ok.. so many chaotic steps no thank you
That was great if you did one for open hart surgery I think I would be able to pull it off lol
THANKS I FINALLY GOT MY WIFI CONNECTED!
Just buy an HP they are so much easier to set up and use.
quintin held agreed
WHY DID YOU SKIP THE PRINT HEAD ALIGNMENT!!!! You went through every single step, even ones that were self explanatory but you didn't go through that one?!
Alexandria because canon
I printed a picture it got stripes.
Daughter of Abram canon is a pos
GOOD ! T.Y
Aftet several printing issues, I reinstalled the drivers. The whole process.... while printing a test page, the paper jammed.
Then print again the header config... color printing... forever...
2 hours later, prints with lines...
Canon MX490, what a piece of garbage!
Hi! We can understand your frustration and we're here to help. Take a few seconds to register your PIXMA MX490 at canon.us/account and you'll get access to all of your support options including our phone number.
We look forward to working with you!
very helpful thx ^_^
DIDNOT WORK
Hi, Helen! If you followed the instructions shown in the video and you haven't had any luck, our PIXMA support team will be happy to help. Take a moment to register your PIXMA MX490 first at canon.us/account and you'll get access to all of your support options including live chat and our 800 number.
Hope to talk to you soon!
trash printer bought it and haven't been able to get it to connect! nothing works STAY AWAY!!!!!!
Hi, Bob!
We can understand your frustration. Our US-based tech support is available 24/7 to help you with any problems you might be encountering. Get free help now at canon.us/SupportYT
We look forward to working with you!
37/5000 Send a document from the printer to the computer
Mine gets stuck at 71% and wont go further WORST SETUP never buying one again
Hi, Johanna! If you're following the steps shown in the video and you're consistently encountering problems, we recommend talking to our US-based tech support team so that they can figure out what's going on and how to correct it. Take a moment to register your printer at canon.us/account to access our support services.
We look forward to your call!
Piece of junk. Always having to reconnect it to your computer. It never seems to hold the memory of being connected to the local network, so I'm always having to reconnect to it every time I want to print or scan.
Oh no! We're sorry to hear you're having troubles staying connected. Our printer support team will be happy to look into this for you. Please take a moment to register your printer at canon.us/account to access all of your support options including our 800 number.
We look forward to your call!
BY FAR THE WORST PRINTER I HAVE EVER BOUGHT WIFI NEVER WORKED ONCE
We're sad to hear this, Bob. If you're still having printer trouble, please contact our printer technical support team to discuss options for a resolution at: 1-800-OK-CANON (1-800-652-2666), Monday to Friday 8:00am to 8:00pm ET. We're here to help!
It will work...you just have to know what you are doing. I didn't. I followed all the instructions to no avail. Called my tech guy and he had it hooked up in about 10 minutes. However, I might add he didn't use the instructions that Canon suggested.
This does not work. DO NOT BUY A CANON MX490 THEY ARE HORRIBLE.
Hello, Jack! If you've followed the instructions shown in the video and you're still having trouble getting your PIXMA MX490 to work on your network, our US-based support squad will be glad to help you. Take a moment to register your printer at canon.us/account and you'll find your support options and our contact info.
We look forward to talking to you!
Jack is right, this is the most frustrating, hard to use, confusing printer I have ever owned.
this printer isnt good now i am going to fail for my project
Hi, Bells! Our US-based support squad will be glad to help you with your PIXMA MX490. Take a moment to register your printer at canon.us/account to gain access to your support options including our live over-the-phone tech support.
We look forward to working with you!
Worst setup possible! Absolutely will not ever buy a canon product again! Still can't setup!
Hi! If you're having trouble using your PIXMA MX490, we recommend contacting our friendly tech support team for free assistance. You can reach our tech support team weekdays at 1-800-OK-CANON (1-800-652-2666). We hope this helps!
Sucks
Hi, Claudia! If you're having trouble getting your PIXMA MX490 set up on your wireless network, our US-based support squad will be glad to give you a hand. Take a moment to register your printer at canon.us/account and you'll get access to all of your support options including our toll-free number.
We hope to talk to you soon!
This printer is garbage. It loses its connection more often than any wireless device I have ever seen. Canon is of no help.
Hi!
We can understand your frustration, and if you haven't already done so, we recommend that you get in touch with our US-based tech support team. They can help you straighten out any problems you might be encountering with your PIXMA printer. You can reach them for free assistance 24/7 at canon.us/SupportYT
We look forward to talking to you soon!
please answer my