Old Mutual social media uproar over unpaid policy claim

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  • Опубліковано 12 бер 2024
  • Listed financial services group, Old Mutual, has admitted that the social media uproar over a policy claim that was not paid, is a complex issue.
    The company says it continues to monitor whether the negative publicity will see some customers cancelling their policies.
    Analysts have pointed out that companies have to continuously put strategies in place to manage the impact of negative social media exposure, and handle the matter sensitively.
    For more news, visit sabcnews.com and #SABCNews on all Social Media platforms.

КОМЕНТАРІ • 42

  • @mjlroux9998
    @mjlroux9998 4 місяці тому +18

    They are lying. Scammers.

  • @marianvorster2615
    @marianvorster2615 4 місяці тому +13

    I want to remove my investment from them.They really dont help you

  • @mxolisimaome9651
    @mxolisimaome9651 4 місяці тому +11

    Where are the regulators... It is know in South Africa that insurers will never act equitably... They will always reject the claim.. That's the business of insurance

    • @jenz7229
      @jenz7229 4 місяці тому +1

      It’s a pension fund NOT an insurance

    • @johanwestraad28
      @johanwestraad28 4 місяці тому +1

      You are talking nonsense!

    • @MrRobertzingela
      @MrRobertzingela 4 місяці тому

      ​@@jenz7229 for your knowledge they are also in the insurance business..

  • @esilevinichronicles4269
    @esilevinichronicles4269 4 місяці тому +16

    Old Mutual must institute investigation of complaints and not sweep anything under the carpet, otherwise people will continue to withdraw their savings from them.

  • @nedor64
    @nedor64 4 місяці тому +4

    Insurance companies should be investigated and policies needs to be revised, people are paying huge amounts of there hard earned money on policies and at the end get nothing back for it.

  • @MrEvansjethro
    @MrEvansjethro 4 місяці тому +4

    We pay our policy premiums and Old Mutual pay the returns at the end of term. What's complex?

  • @user-tn7bw2zb8k
    @user-tn7bw2zb8k 4 місяці тому +6

    Old mutual is heartless😢 and dishonest....its integrity is questionable ....im out

  • @SonnyNaidoo-rv6vm
    @SonnyNaidoo-rv6vm 4 місяці тому +6

    It's peoples money pay them when it's due , don't make excuses???? Then you are a thief . PERIOD.

  • @tshepangrakalemakou7884
    @tshepangrakalemakou7884 4 місяці тому +3

    Law suit loading against Old Mutual mark my words...😮

  • @majaconradie9038
    @majaconradie9038 4 місяці тому +3

    They are not the only company that does this, Nedbank did not pay my uncle's shares either, which we should have inherited from his will, they had a shittie excuse and we lost it, they are mostly all the same

  • @DeePie2024
    @DeePie2024 4 місяці тому +2

    Ag - this is nothing new and its across the industry.

  • @user-sq5yb9jc8c
    @user-sq5yb9jc8c 4 місяці тому +1

    Momentum and Discovery is in the same boat as Old Mutual where Discovery is the worst by far.

  • @darrenjansen5395
    @darrenjansen5395 4 місяці тому

    These guys scammed my parents a couple years ago. Would never use their service, ever!

  • @ditebogoiam2225
    @ditebogoiam2225 2 місяці тому

    I also haven’t received my surrender payout , since two months again

  • @elainetheologo6090
    @elainetheologo6090 4 місяці тому

    Yes myself i want nothing to do with this company.

  • @1986aurora
    @1986aurora 4 місяці тому +1

    Welcome to south africa 2024 ! Eish

  • @MichaelVumile-jb3lb
    @MichaelVumile-jb3lb 4 місяці тому

    I dont have any product from Old Mutual , thanks.

  • @Ginger4789
    @Ginger4789 4 місяці тому +2

    Yes there is a lot of rubbish on social media 😢😢😢

    • @louiseroderick9910
      @louiseroderick9910 4 місяці тому

      Yes there is but for many people out there who do not have a voice when it comes to dealing with these large insurers etc there is no alternative.
      I had a lot of jewellery stolen on 20 January this year. The fact this was traumatic enough, dealing with the local SAPS and trying to claim on insurance through my broker has just compounded this trauma. Two months later and numerous visits from assessors and insurance validation services I have still not had any feedback from the broker or the insurance company. They have been very happy to take my monthly premium regularly (and I was told by the assessor that I am actually over insured) the only conclusion that I can come to is that the insurance company id looking for loopholes etc to either avoid paying or to see how little they can pay.
      And let's not talk about SAPS - I have personally given them details of the vehicle used, photographs of the vehicle, description and voice recordings of the thief, items for fingerprinting, GPS co ordinates of where all the cell phone calls to me came from, they have still not arrested the person. And this despite the fact that he has been known to have tried to scam other people.
      Honesty is NOT the best policy in this country.

  • @lwandotame6325
    @lwandotame6325 4 місяці тому +1

    This company is controversial 😮

  • @Bluecollarjoe6B9
    @Bluecollarjoe6B9 4 місяці тому +5

    Can we talk to the Afrikaner bosses of OM instead of the head of PR?

    • @tameimpala37
      @tameimpala37 4 місяці тому

      No Afrikaner bosses. They were pushed away a long time ago. Now only Blacks with one 'House N$%#ga' White called Williamson.

    • @taniatr3446
      @taniatr3446 3 місяці тому

      The CEO is black, just so you know...

  • @DanieGreyvenstein-ym9gw
    @DanieGreyvenstein-ym9gw 4 місяці тому +1

    Don't bluff the public,when you telling me, you paid so much for payouts, imagine how much money you make,and was said your net profit that was made,my case is similar with Standard Bank

  • @MayenzekeVanqa
    @MayenzekeVanqa 4 місяці тому

    My savings at Old Mutual

  • @ramasodimalete2699
    @ramasodimalete2699 4 місяці тому +1

    Old mutual is a scam.

  • @Mantaray911
    @Mantaray911 4 місяці тому +4

    Boycott White Monopoly Capital.

  • @sharoncloete4060
    @sharoncloete4060 4 місяці тому +2

    Rubbish!!! I lost my hand in a dog attack, had to fight OM to the Ombudsman to get something out of them. 4hrs my toe!

  • @mosalethoba5267
    @mosalethoba5267 4 місяці тому

    scamming mutual

  • @hennienel9667
    @hennienel9667 4 місяці тому

    Uuhhmm uuhhmm