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New FCC Rules Aim to Stop SIM Swap Attacks | Secure Your Phone Number | Sync Up
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- Опубліковано 16 лип 2023
- As hackers now commonly hijack phone numbers with SIM swap attacks, the FCC is stepping in to protect customers. We’ll cover how one of these attacks occurs and what you can do to protect yourself as we sit down and Sync Up with Rocket IT’s weekly technology update.
Sync Up with This Week’s Technology News
In this episode, you’ll hear about:
Why SIM swapping scams have increased in popularity
How a SIM swap attack occurs
How the FCC aims to stop SIM swapping attacks
When these FCC regulations will be approved
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It continues to amaze me that cell phone providers have to be forced to protect Sim cards.
You’re right. It’s definitely a huge issue that still needs to be addressed. Hopefully this is a step in the right direction.
Also, banks shouldn't be relying on this less secure authentication service to verify their clients' accounts.
Isn't the weak link in sim swap the cell phone provider? Why doesn't the FCC force the cell phone provider to take responsibility?
You're correct! That's what these new regulations from the FCC aim to do. But, like most new policies, they will take some time to go into effect. Until then, it's important to carefully monitor any suspicious activity you notice on your account.
I actually just put a new SIM in my phone today. Due to the fact that business and government websites use your phone number as a form of authorization (it’s my understanding that this authentication method is tied to the physical SIM card, not your phone number), I have to physically show up with my ID in order to set this up.
It should be pretty simple for phone providers to require people to go to a branch and show ID in order to get a replacement SIM.
I'm going to assume that providers that don't have physical stores like Tracfone, US Mobile, etc. would have customers go to Walmart, Best Buy, Target, etc. to get verified in order to Sim Swap?
@@markvolpe2305 That’s an option. They could also use an app as a secure means to request ID, or (since smaller networks often have contracts with bigger carriers to actually provide service), they can have the user go to a physical location for whichever bigger carrier they’re partnering with.
Users who legitimately need a new SIM should be so few, that this increased workflow in the physical stores shouldn’t even be an issue.
This is a really good point. I wonder how that process will be adapted as eSIM cards become more popular.
@@markvolpe2305 Given that smaller carriers usually piggyback their services off of larger carriers networks, one could possibly require that the customer physically go to the branch of the carrier whos networks are being used? An alternative could be to use the providers app as a secure means of sending in a copy of an ID. I applied for a local delivery service (similar to Uber Eats in the US), and the entire process was done through the app.
Providers should make them come in person and show proof of identity
With how much personal information is accessible online, it gets easier and easier to impersonate someone. Eventually, it may come down to networks enforcing such policies.
I can't help but be slightly surprised this channel doesn't have more subscribers
Consistency is the key to growth! We'll get there one day. In the meantime, we're happy to hear you found the information helpful!
I looked and I was surprised to see such a low number of subscribers. More importantly the number of subscribers was 666, which you can read about in the Bible. So I must immediately subscribe to make it 667. Remember that you can always unsubscribe, so go ahead and subscribe. It doesn’t hurt or cost you anything.
Wait how would person trust the accept/decline text? We’re not supposed to trust incoming texts and calls bc scammers spoof us.
Did you know that you can use your phone without a SIM card? You can use it with Wi-Fi and a VoIP phone number. You can also use a hotspot device. The sim card would be in the small hotspot device so even if someone stole your phone they wouldn’t have your SIM card.
You're missing the point of this. Sim swapping doesn't require someone to gain physical access to your Sim card.
I don't have any bank or credit cards apps on my phone, so am I safe if a SIM Swap happens to me? Or can the bad guys figure it out from 2FA texts and emails on my phone?
Your videos are great, you deserve many more subscribers
Thanks!
With my service provider they can't even sign in to my account without first sending me a code to one of the three lines of service I own. Then finally to complete any type of transaction they asked me for my account pin
That's an excellent practice! Not every provider has those options, but if they do, it's best to implement them.
I went to Verizon 15 years ago with an old phone my dad gave me. I asked if I could get my number ported to the phone. They said no because the phone was too old due to no 911 notification capability. I walked outside to xalk my dad to tell him I couldn't use the old non activated phone he gave me. To my surprise, his call went to someone else. After hanging up twice and a slight back and forth that I new I was call the right number for my dad. It was discovered that they had just left the Verizon dealership to. .... go's to show how easy a cell phone employee can make a mistake and move your number onto a diffrent phone by accident or on purpose.
Who is your service provider ? Verizon ? 🙏
@@maryfimielkowski220 T-Mobile international AG
Technology is advancing far faster than security measures. Top of the line vehicles, gone in less than 60 seconds. Identity theft and now this sim swap stuff.
On a positive note, most hardware and software companies have teams dedicated to finding vulnerabilities in their products. The problem comes when these vulnerabilities aren't fixed, and hackers can actively exploit them. The same concept can be applied here. All network providers are aware of SIM swap attacks, but not all are taking action to prevent it.
No bank in South Africa uses 2 factor authentication that's weak verification
They should adopt 2FA, just use an app and not SMS verification. Authentication Apps aren’t subject to SIM swap attempts.
Why not adding a physical token for identity authentification as only the real owner has the physical token to receive the OTP besides various steps of verifications????
That could work! But it would be an additional cost to network carriers, and it would be up to customers to keep track of the device.
Would it be better to do prepaid cellphone data? Then having a provider
Great question! Unfortunately, prepaid phones are just as susceptible to SIM swapping attacks. I'd say one of the easiest things you can do is contact your network provider and ask them to set a PIN or security question on your account. That way, when someone calls them to make a change, they will need that information to do so. Additionally, setting up two-factor authentication can also help thwart some hacking attempts.
Pins don’t help an inside job
Get a cheap prepaid and use it only for 2fa and never give anyone the number
@@Tad-For-Global-Peace what is 2fa mean?
Two factor authentication:)
All these videos have one thing in common. The phone company people are the problem. They are giving your info to the scammers. There should be more security to identify it's you or someone else.
There could definitely be some improvements when it comes to taking responsibility for the vulnerabilities that have been left unresolved for some time.
Providers should be libel.
Chris,
Your hair! It's simply stunning!
Thank you!
Rules Don't Trust This CellPhone 📱 Service Usage Is NOT ADEQUATE 🤯🤯🤯
Conan?
Ha, you say customers will be notified!!! Where? Notifified on the stolen SIM CARD phone possessed now by hacker? Yeah. The hacker will say yes just 👍. This is a waste of time video.
U.S. customs is not notified of SIM swap attacks. The FCC is simply rolling out new regulations to cellular network providers to ensure they contact customers when a SIM swap scam has been detected on their account. This video is to educate audiences on SIM swap scams and what can currently be done to protect against them.
@@Rocket_IT customers
Great video!
Glad you enjoyed it!