I see too many people complaining about length of video or clearity of picture. A dashcam is not a TV or camcorder, its a tool who's primary focus is determining fault in the event of a automobile accident. You dont need to watch your dashcam 24/7 while you're driving. Think of it as a car's guardian angel, ready to tell the truth whenever its needed.
I had a little trouble installing the camera at first, but I finally got it working, and this thing is amazing! It's one of the best dash cam on the market right now for the 3rd gen Tacoma. It looks like it came from the factory!
@@fitcamx great dash cam, how do you manually save a loop while driving? Like if something happens to someone else in front of you, what button do I push?
Had to turn Apple car play off to connectto camera. Now it seem you have to have car on to view past sessions or usb to your computer. still learning, was happy, now I'm unsure
The phone cannot be connected to CarPlay and the camera WIFI at the same time because they are both connected via WIFI. But the camera records automatically, you don't need to be connected to the camera all the time. So when you drive, just connect CarPlay and the camera will works as well. If you want to connect the camera, just turn off the Bluetooth of your phone , then connect the camera WIFI. If you want to connect the CarPlay, just forget the dash cam’s WIFI password, then connect your CarPlay normally. In this way, the phone will not be connected to the camera and affect CarPlay.
I just buy it today. I install everything. I can record videos and capture the photos but why I can’t view the preview live screen? All I see is black screen and loading only. Can someone help me? Thanks
Must turn off your phone connection or internet, and only run it on Wi-Fi to view camera must link threw Bluetooth first, when I found out was so bummed 👎
is there a way to change the file format to more common video file? files get saved randomly and it is impossible to search for a specific time of the recording.. am I missing the proper set up?
Hello, I have a question. The camera button on the case is for saving the videos. But sometimes it works, sometimes not. Sometimes he just takes a screenshot. Do you have to press the button for a long time to save recordings? Do you have to press briefly twice? What do you have to do?
Hi there, Please open the ‘Album’ folder of the APP to find your saved video. Normally, the video clips saved when you manually press the button will be saved in the Album
I've been using this product on three of my cars for months now. One thing that I've been wondering is if it's possible to add to the watermark to show the speed of the vehicle in the recording.
For some reason my 2nd trip was only partially recorded and the sound does not work although it is ON in the app (RAV4 version)? Also.. I have not connected the back camera yet but it still creates a video file every 3 mins. It would be good if the app could have a back camera record on/off option?
After connecting, I need to use wifi for my apple carplay, so I have to disconnect the dash cam wifi. Will it still record normally if I don’t connect to the dash cam’s wifi?
How do we reconnect to the camera? When I first connected the camera, I had to delete the car from my iPhone within the CarPlay menu and then I was able to connect to the camera. I figured if I ever need to connect to the camera again, I can just forget CarPlay again and then connect to the Wi-Fi the camera creates. I've just tried to connect to make sure it's actually recording and when I go into Wi-Fi on my iPhone, the camera is not there. Do I need to press and hold the button on the camera to synchronise it every time I want to connect to it?
How do we reconnect to the camera? When I first connected the camera, I had to delete the car from my iPhone within the CarPlay menu and then I was able to connect to the camera. I figured if I ever need to connect to the camera again, I can just forget CarPlay again and then connect to the Wi-Fi the camera creates. I've just tried to connect to make sure it's actually recording and when I go into Wi-Fi on my iPhone, the camera is not there. Do I need to press and hold the button on the camera to synchronise it every time I want to connect to it?
The video files' timestamps are about 30 hours behind (videos taken Monday are dated the previous Saturday). Any specific ideas on how to set the clock?
When my phone is connected to the camera I have no cellular service/ no data/ can't make phone calls nor play pandora search the internet etc. Is this normal?
I just got one of these and yes, that is normal. Because you are connected to the camera's wifi there is no connection to internet or mobile data. Think of it as connecting to a wifi router that is not connected to the internet. You can see the router but that's it.
"In daily use, there is no need to keep the dash cam connected all the time. Because the dash cam records automatically, it starts recording automatically when the car starts. Even if you don't connect it, it can also record automatically. You only need to connect it when you need to watch playback videos."
Since I cannot connect to the camera while my Android auto is on...does the camera button save a video I need saved? Also what are the FPS for each of the Video settings in the app?
Hello, the camera will automatically record video in the background even if you are not connected to it. You don’t need to connect your camera every time you drive. Also, it is the default 30FPS and there is no way to change it.
In a Chevy vehicle with wireless carplay, the camera connection fights with carplay to try and connect to the camera. Can' even get into the camera settings because it won't connect or stay connected to the camera.
If your phone is connected to CarPlay or Android Auto, please turn off Bluetooth and then connect to the camera WIFI. You don't need to keep the camera connected while driving, because the camera will automatically record in the background after the car is started. You only need to connect it when you need to watch the video. So it won't affect your use of CarPlay or Android Auto.
Hey Guys, i just installed my camera today and its realy amazing and realy easy to install... But i got one question.. when i press on the record button, the camera safes at this point an noch 2 minutes bevor press and 2 minutes after press.... I mean, i cant know when i'm about to make an accident
@@fitcamx yes, the camera safes the video from this point on..... But shouldn't it keep the video 2,30 minutes bevor i press and 2,30 min after i press the button? Ich mean, i cant look in the futur like "oh, i thing im gonna make an accident in the next 5 minutes"
@@donniev8181 Yes, its set up on 5 minutes. The "Problem" is, wenn ich press record, the moment i want to record is sometimes at 4:40, sometimes 3:12, sometimes 1:56 of the clip i want to safe you know... The clips are always 5 minutes long, but the moment i want so safe is absolut random in that timeline.
In daily use, there is no need to keep the dash cam connected all the time. Because the dash cam records automatically, it starts recording automatically when the car starts. Even if you don't connect it, it can also record automatically. You only need to connect it when you need to watch playback videos.
You don't need to keep the camera connected while driving, because the camera will automatically record in the background after the car is started. You only need to connect it when you need to watch the video. So it won't affect your use of CarPlay or Android Auto.
Hello, I try to connect to the WiFi that starts with Car, and sometimes my phone connects without asking for password but WiFi icon doesn’t show in top right and sometimes it asks for password and 12345678 doesn’t work and says incorrect password please help
HELP please ! Have just installed Fitcamx in my Merc c300 and recording okay - BUT, am I correct in assuming that video recording will disappear unless I download it? If so, how long before it does disappear and how long do I have to download video file? Previous old type dash cam cameras always kept your video recordings on sd card to access any time! Thanks for any advice here. 😀
In daily use, there is no need to keep the dash cam connected all the time. Because the dash cam records automatically, it starts recording automatically when the car starts. Even if you don't connect it, it can also record automatically. You only need to connect it when you need to watch playback videos.
If bought the camera for my Toyota Corolla, but unfortunately the camera button is not working. Instead of saving an image, it's pausing the recording for 10-30 minutes. Because of that unexpected behavior I've lost an important recording today :( Is there a solution for that issue?
@@fitcamx could you change by Firmware, that it's not saving an image, but f.e. the last 30 seconds as permanent video. That's the way most of the dashcams are working. That would be very great:) BR
Hello, Since the question you feedbacked is professional, unfortunately the online chat cannot answer you. It is recommended that you send an email to info@fitcamx.com, which includes the order number and screenshots or photos of related questions. The technician will usually reply within 24 hours Your e-mail. Thanks!
Hello greetings from Belgium , I installed the fuse box connector cable for the parkingmode but now I see that the camera doesn't record after the car is shut off and only starts to record when there is a collison ! Is there a possibility to change this and make that the camera records continuously ?
The parking mode means that the dash camera will start to records while a collision happens. Not continuous video recording 1. Connecting the fuse box, there will be a parking mode function. 2. The parking mode can be turned on and off in the APP. 3. Parking mode is vibration sensing and will not be recorded 24/7. 4. Parking mode will not drain the battery, but if you do not drive for a long time, it is recommended to turn off the parking mode on App settings.
Is there any way to manually lock videos during a roadtrip? Just taking pictures is not very usefull in a dashcam, locking Videos would be much better.
There does not appear to be, unlike any other dashcam I have ever used. However, it is easy enough to connect to the dashcam with your phone and download the video which is a better way to do it since you know you have it saved externally.
Hello, The phone cannot be connected to CarPlay/Android Auto and the camera WIFI at the same time because they are both connected via WIFI. But the camera records automatically, you don't need to be connected to the camera all the time. So when you drive, just connect CarPlay/Android Auto and the camera will works as well. If you want to connect the camera, just turn off the Bluetooth of your phone , then connect the camera WIFI. If you want to connect the CarPlay/Android Auto, just forget the dash cam’s WIFI password, then connect your CarPlay normally. In this way, the phone will not be connected to the camera and affect CarPlay/Android Auto.
Since the dashcam does not have a connection to the internet, this is what it will always say. You are only creating a wifi direct local connection. If you can't see the dashcam display on your phone or otherwise communicate with it, though, that's a problem.
“No Internet Connection” is normal. Because the camera is not the Internet, this WIFI is just a local area network between the phone and the camera for downloading videos. So it will prompt No Internet Connection.
I see too many people complaining about length of video or clearity of picture. A dashcam is not a TV or camcorder, its a tool who's primary focus is determining fault in the event of a automobile accident. You dont need to watch your dashcam 24/7 while you're driving. Think of it as a car's guardian angel, ready to tell the truth whenever its needed.
Hello, We agree with you.
I had a little trouble installing the camera at first, but I finally got it working, and this thing is amazing! It's one of the best dash cam on the market right now for the 3rd gen Tacoma. It looks like it came from the factory!
Thanks for your support! 😘 Hope it can bring you a good experience.
Does their happen to be a camera for the Hyundai Elantra @@fitcamx
@@fitcamx great dash cam, how do you manually save a loop while driving? Like if something happens to someone else in front of you, what button do I push?
Seems the exposure compensation only impacts the Front camera. Are there any plans to add the Rear camera for this setting?
Hello, unfortunately the APP cannot support the adjusted rear camera exposure.
Dashcams are tools to determine fault, you should not expect to be able to watch them like your TV
@@donniev8181 wrong go take a look at Viofo and think ware u3000
I have a 2022 F150. Camera works fine but it kicks my Apple CarPlay off. Is there anyway to run the Apple CarPlay and the FitcamX together?
Had to turn Apple car play off to connectto camera. Now it seem you have to have car on to view past sessions or usb to your computer. still learning, was happy, now I'm unsure
The phone cannot be connected to CarPlay and the camera WIFI at the same time because they are both connected via WIFI. But the camera records automatically, you don't need to be connected to the camera all the time. So when you drive, just connect CarPlay and the camera will works as well.
If you want to connect the camera, just turn off the Bluetooth of your phone , then connect the camera WIFI.
If you want to connect the CarPlay, just forget the dash cam’s WIFI password, then connect your CarPlay normally. In this way, the phone will not be connected to the camera and affect CarPlay.
I'm having troublewith the wifi name showing not connected to internet and my wifi is working fine. How can I correct this issue?
Same thing over here?
Hello, please try to turn off the blue color and connect the camera again.
Great 👍 simple and easy explanation
😊😘
I just buy it today. I install everything. I can record videos and capture the photos but why I can’t view the preview live screen? All I see is black screen and loading only. Can someone help me? Thanks
Must turn off your phone connection or internet, and only run it on Wi-Fi to view camera must link threw Bluetooth first, when I found out was so bummed 👎
Oh so sorry to hear that dear. Please go to our official website for consultation: fitcamx.com/
is there a way to change the file format to more common video file?
files get saved randomly and it is impossible to search for a specific time of the recording.. am I missing the proper set up?
Hello, thank you for your feedback. If you need any assistance, please contact us at support@fitcamx.com. thank you!
What about the rear cam? Does it record automatically as well when the engine is on?
Yes.
Hello, I have a question. The camera button on the case is for saving the videos. But sometimes it works, sometimes not. Sometimes he just takes a screenshot. Do you have to press the button for a long time to save recordings? Do you have to press briefly twice? What do you have to do?
Hi there,
Please open the ‘Album’ folder of the APP to find your saved video.
Normally, the video clips saved when you manually press the button will be saved in the Album
I've been using this product on three of my cars for months now. One thing that I've been wondering is if it's possible to add to the watermark to show the speed of the vehicle in the recording.
Hello, Sorry, Fitcamx camera cannot support GPS module at the moment.
For some reason my 2nd trip was only partially recorded and the sound does not work although it is ON in the app (RAV4 version)? Also.. I have not connected the back camera yet but it still creates a video file every 3 mins. It would be good if the app could have a back camera record on/off option?
Hello, the blank video of the rear camera can be removed through firmware.
@@fitcamx Yes thanks I updated the firmware and all good now! :)
After connecting, I need to use wifi for my apple carplay, so I have to disconnect the dash cam wifi. Will it still record normally if I don’t connect to the dash cam’s wifi?
Hello Thien, the dash cam will record automatically when the car starts.
How do we reconnect to the camera? When I first connected the camera, I had to delete the car from my iPhone within the CarPlay menu and then I was able to connect to the camera. I figured if I ever need to connect to the camera again, I can just forget CarPlay again and then connect to the Wi-Fi the camera creates. I've just tried to connect to make sure it's actually recording and when I go into Wi-Fi on my iPhone, the camera is not there. Do I need to press and hold the button on the camera to synchronise it every time I want to connect to it?
Hi, On a journey can I play music from my phone on Apple CarPlay with the FITCAMX recording my trip at the same time ?
Hello, yes it recording trip at the same time.
How do we reconnect to the camera? When I first connected the camera, I had to delete the car from my iPhone within the CarPlay menu and then I was able to connect to the camera. I figured if I ever need to connect to the camera again, I can just forget CarPlay again and then connect to the Wi-Fi the camera creates. I've just tried to connect to make sure it's actually recording and when I go into Wi-Fi on my iPhone, the camera is not there. Do I need to press and hold the button on the camera to synchronise it every time I want to connect to it?
Hello, The camera records automatically and you don't need to connect it every time you drive. So you can use CarPlay normally while driving.
The video files' timestamps are about 30 hours behind (videos taken Monday are dated the previous Saturday). Any specific ideas on how to set the clock?
Hello, When your phone is connected to the camera, it will automatically synchronize the time and date of your phone.
@@fitcamx but it isn't happening. I'm looking at the videos via my phone, therefore it's connected
My phone doesn’t save any videos, do I have to log into camera every time I get in the car ?
Having the same issue... when my phone is connected to the camera I can't make any calls nor play pandora
Hi dear! Please go to our official website for consultation: fitcamx.com/
Please go to our official website for consultation: fitcamx.com/
Does it work without the presence of my iPhone?
I see there is the camera for a lot of Hyundai models is there any Elantra camera
Sure! Please go to our official website: fitcamx.com/ for consultation
When my phone is connected to the camera I have no cellular service/ no data/ can't make phone calls nor play pandora search the internet etc. Is this normal?
I just got one of these and yes, that is normal. Because you are connected to the camera's wifi there is no connection to internet or mobile data. Think of it as connecting to a wifi router that is not connected to the internet. You can see the router but that's it.
"In daily use, there is no need to keep the dash cam connected all the time. Because the dash cam records automatically, it starts recording automatically when the car starts. Even if you don't connect it, it can also record automatically.
You only need to connect it when you need to watch playback videos."
Since I cannot connect to the camera while my Android auto is on...does the camera button save a video I need saved? Also what are the FPS for each of the Video settings in the app?
Hello, the camera will automatically record video in the background even if you are not connected to it. You don’t need to connect your camera every time you drive. Also, it is the default 30FPS and there is no way to change it.
In a Chevy vehicle with wireless carplay, the camera connection fights with carplay to try and connect to the camera. Can' even get into the camera settings because it won't connect or stay connected to the camera.
If your phone is connected to CarPlay or Android Auto, please turn off Bluetooth and then connect to the camera WIFI.
You don't need to keep the camera connected while driving, because the camera will automatically record in the background after the car is started. You only need to connect it when you need to watch the video. So it won't affect your use of CarPlay or Android Auto.
Hey Guys, i just installed my camera today and its realy amazing and realy easy to install...
But i got one question.. when i press on the record button, the camera safes at this point an noch 2 minutes bevor press and 2 minutes after press....
I mean, i cant know when i'm about to make an accident
Hello, do you mean to press the camera button on the side of the device?
@@fitcamx yes, the camera safes the video from this point on..... But shouldn't it keep the video 2,30 minutes bevor i press and 2,30 min after i press the button?
Ich mean, i cant look in the futur like "oh, i thing im gonna make an accident in the next 5 minutes"
@@reneks5456do you have the recording process set to loop?
@@donniev8181 Yes, its set up on 5 minutes. The "Problem" is, wenn ich press record, the moment i want to record is sometimes at 4:40, sometimes 3:12, sometimes 1:56 of the clip i want to safe you know... The clips are always 5 minutes long, but the moment i want so safe is absolut random in that timeline.
Do I have to connect to my phone every time I turn on my car? Will it save to SD without going this every time?
In daily use, there is no need to keep the dash cam connected all the time. Because the dash cam records automatically, it starts recording automatically when the car starts. Even if you don't connect it, it can also record automatically.
You only need to connect it when you need to watch playback videos.
Do i need to connect the app every time i drive or is it recording automatically
You don't need to keep the camera connected while driving, because the camera will automatically record in the background after the car is started. You only need to connect it when you need to watch the video. So it won't affect your use of CarPlay or Android Auto.
Hello, I try to connect to the WiFi that starts with Car, and sometimes my phone connects without asking for password but WiFi icon doesn’t show in top right and sometimes it asks for password and 12345678 doesn’t work and says incorrect password please help
Hello, you can press and hold the camera button for 15 seconds to reset its password to 12345678
HELP please ! Have just installed Fitcamx in my Merc c300 and recording okay - BUT, am I correct in assuming that video recording will disappear unless I download it? If so, how long before it does disappear and how long do I have to download video file? Previous old type dash cam cameras always kept your video recordings on sd card to access any time! Thanks for any advice here.
😀
Hello, 64GB can save about 5 hours of video. When it is full, the oldest video will be deleted.
Is there a way to have it record non-stop on a trip? I'm not liking the many interval of files for one trip.
In daily use, there is no need to keep the dash cam connected all the time. Because the dash cam records automatically, it starts recording automatically when the car starts. Even if you don't connect it, it can also record automatically.
You only need to connect it when you need to watch playback videos.
A dashcam is a tool used to determine fault, if you want to record road trip videos get a camcorder?
Is the Dashcam Always on? Or only when the car is running?
Hello, only when the car is running.
If bought the camera for my Toyota Corolla, but unfortunately the camera button is not working. Instead of saving an image, it's pausing the recording for 10-30 minutes. Because of that unexpected behavior I've lost an important recording today :( Is there a solution for that issue?
Hi, we can change the button by firmware.
@@fitcamx could you change by Firmware, that it's not saving an image, but f.e. the last 30 seconds as permanent video. That's the way most of the dashcams are working. That would be very great:)
BR
What is approximate file size for 1 min video for resolutions 4K and 2K ? Thank you in advance
Almost 150MB.
Do I have to push a button on the camera to save videos to my phone ?
You needn't need to push a button on the camera to save the videos when you drive.
Because our dash cam will record automatically.
Our dash cam stop downloading but can view the actual drive video. Is there a settings that we need to edit?
Hello,
Since the question you feedbacked is professional, unfortunately the online chat cannot answer you. It is recommended that you send an email to info@fitcamx.com, which includes the order number and screenshots or photos of related questions. The technician will usually reply within 24 hours Your e-mail.
Thanks!
Hello greetings from Belgium , I installed the fuse box connector cable for the parkingmode but now I see that the camera doesn't record after the car is shut off and only starts to record when there is a collison ! Is there a possibility to change this and make that the camera records continuously ?
The parking mode means that the dash camera will start to records while a collision happens. Not continuous video recording
1. Connecting the fuse box, there will be a parking mode function.
2. The parking mode can be turned on and off in the APP.
3. Parking mode is vibration sensing and will not be recorded 24/7.
4. Parking mode will not drain the battery, but if you do not drive for a long time, it is recommended to turn off the parking mode on App settings.
mine stayed on the whole time. I turned off the park mode
@@fitcamx how do you figure parking mode will not drain the battery (if it's on)?
This doesn't monitor speed as well?
Yes our item can not record speed dear
Is there any way to manually lock videos during a roadtrip? Just taking pictures is not very usefull in a dashcam, locking Videos would be much better.
There does not appear to be, unlike any other dashcam I have ever used. However, it is easy enough to connect to the dashcam with your phone and download the video which is a better way to do it since you know you have it saved externally.
Hi there, we can also lock videos. Just click the 'Camera' button and it will be locked in the App's 'Locked file'.
Where can i find the app ? Apple app store doesn’t show it . Please help
Vidure app
FitDVR also available!
when will app support watermark speed?
thank you
Hello, it does not have GPS.
So you lose android auto wireless connection?
Hello,
The phone cannot be connected to CarPlay/Android Auto and the camera WIFI at the same time because they are both connected via WIFI. But the camera records automatically, you don't need to be connected to the camera all the time.
So when you drive, just connect CarPlay/Android Auto and the camera will works as well.
If you want to connect the camera, just turn off the Bluetooth of your phone , then connect the camera WIFI.
If you want to connect the CarPlay/Android Auto, just forget the dash cam’s WIFI password, then connect your CarPlay normally. In this way, the phone will not be connected to the camera and affect CarPlay/Android Auto.
After i connected, i get a message of Connected without Internet, i already did the process for that issue but i can't connect to the dashcam's WiFi.
Since the dashcam does not have a connection to the internet, this is what it will always say. You are only creating a wifi direct local connection. If you can't see the dashcam display on your phone or otherwise communicate with it, though, that's a problem.
“No Internet Connection” is normal. Because the camera is not the Internet, this WIFI is just a local area network between the phone and the camera for downloading videos. So it will prompt No Internet Connection.
Having same problem. Attempting to open the app just sends me back to the WiFi connection option.
Polish language please...
Thanks for your suggestion! We will upgrade it as soon as possible.😘
@@fitcamx Thank you very much for the Polish language, I didn't expect such a quick reaction 👍