Phone issue - how many time it saved me :D The most hilarious video about tech support! I'm watching it again and again, and laughing even more with each time!
IT world is funny. You get to experience things you never imagined. Most of the IT companies force employees to read a soulless script. Personally, I received many kudos and even "I need to speak to your supervisor" the good way. When that happened, the supervisor sent an email to the whole floor as a way to recognize your good job. Ironically I scored 0's in QA for not being "empathetic", "assure help" and "follow the script". Then I lost my bonus and other benefits. I didn't care, as long as the customer felt happy and their problem were fixed. Anyways, I knew it was a temporary job.
I called HP for help and the tec took over my computer to help. He cleared items I did not need, we chatted and laughed, talked and when all was fixed and wonderful.....I asked what his favorite food was, he laughed and told me ( even put the recipe on my computer!). I then asked to talk to his supervisor. He hesitated and said ok. I was connected to his supervisor and gave the guy a rave review and told the super to buy him a lunch. I told the man what to buy and he laughed and said he would . I got a call from the supervisor THE NEXT DAY!!! He said he bought the tec and himself the lunch! How wild is that! I will never forget this. I don't want your script. I am thankful for what y'all do and let it be known HOW personable, helpful , kind and fun one has been. Octavio, I hope you have found a job where you are appreciated. I tell whoever is helping me ( every place I shop or call) I shall compliment them for taking time to help me.
I am actually a tech support guy and it's not how it works here, but very similar to how our partners are working. So dumb when you have to explain some obvious tech things to another "tech" guy on that side.
I needed this laugh today...hilarious!!!! I relate tremendously...as the customer and agent actually.I give 110% though and I don’t think it does too much but man we work ourselves to the ground...and it’s pretty ridiculous...but the laughter is making it better...Thank you
As soon as I heard “object reference” my mind immediately went to object reference not set to an instance of an object. Is it bad I’ve had that issue so many times I’ve got the error code memorized.
Phoenix Storm Jr. I’ve had it happen many times in audatex, it’s an automotive estimating software and autofocus, which is a automotive job tracking system that used sql for databases. I cannot remember If I’ve ever run into that issue in quickbooks because it’s been a while since I’ve worked for Intuit but there’s a possibility I saw it there
@@spetsu1 it seems so much like an error I've seen in programming. I thought for a minute it had to do with variables not being declared. Thanks that was driving me nuts.
@@phoenixstormjr.1018 basically, you labelled something as an object, but the computer doesn't know what it is. You've asked it to find a rhinopotomus without telling it what it is.
This is precisely why I never call customer support for anything, unless specifically ordered to do so by my boss. And he watches me until I do it. Under all other conditions, I just search the Internet for possible solutions and fix it myself, or create a workaround.
OMG, this was me trying to fix my spypoint camera! Is anyone in India actually called "Sonny Boy"? But the next guy had roosters crowing in the background. Honestly.
ah, the sweet struggles of when you need second-line support, but you get redirected between first-line supports that only know how to go over a checklist XD
1:38 As a Slavic person working at tech support service desk for an american company and (currently) British customers, yeah, it hurts how on point this is. I used to hear this sort of accent every day when I actually worked from the corp office. Luckily for our customers, not all of us are like this. Unluckily for the Americans, these fucking greedy companies will gladly fire their own fellow citizens, just to save some money. They're so cheap that they can stack billions upon billions and still not be able to afford to hire employees within US, because they have to pay those a few K's every month. Why pay one employee that much when you can hire someone overseas for $500 a month.
HeHeHe -- Good video. Yes The great well known tech support. We are always speaking to non USA speaking people who are not even located in the USA. Besides hard to understand what they are saying, they always give us the run around. I had an issue with something like this a while back and would very hilarious if it wasnt for the serious problem. take care.
This is part 1. Part 2 is when they want to call a manager and escalate . Part 3 is when they know the ropes and want to speak to the manager and escalate as soon as the ticket is logged :)))
"But are they dying instantly or slowly maybe?"
Hahahaaha I’m tech support and this is actually how it works!!!! So good!!!
I mean-how it doesn't work...
Honestly i really cant understand people working more than 6 months in tehnical support, im doing my mandatory apprenticeship and it sucks ass lol
@@Gripengamer how did it go
@@Gripengamer gg
Your accents are spot on.
How big is your pain sir? 1 to 5 billion
We all need a friend like Rajesh
Phone issue - how many time it saved me :D
The most hilarious video about tech support! I'm watching it again and again, and laughing even more with each time!
it happened when you are a non native speaker LoL
IT world is funny. You get to experience things you never imagined. Most of the IT companies force employees to read a soulless script. Personally, I received many kudos and even "I need to speak to your supervisor" the good way. When that happened, the supervisor sent an email to the whole floor as a way to recognize your good job. Ironically I scored 0's in QA for not being "empathetic", "assure help" and "follow the script". Then I lost my bonus and other benefits. I didn't care, as long as the customer felt happy and their problem were fixed. Anyways, I knew it was a temporary job.
I called HP for help and the tec took over my computer to help. He cleared items I did not need, we chatted and laughed, talked and when all was fixed and wonderful.....I asked what his favorite food was, he laughed and told me ( even put the recipe on my computer!). I then asked to talk to his supervisor. He hesitated and said ok. I was connected to his supervisor and gave the guy a rave review and told the super to buy him a lunch. I told the man what to buy and he laughed and said he would . I got a call from the supervisor THE NEXT DAY!!! He said he bought the tec and himself the lunch! How wild is that! I will never forget this. I don't want your script. I am thankful for what y'all do and let it be known HOW personable, helpful , kind and fun one has been. Octavio, I hope you have found a job where you are appreciated. I tell whoever is helping me ( every place I shop or call) I shall compliment them for taking time to help me.
That's not IT... that's just a Call Center.
@@bonniebickett4520 that's so amazing
Yeah fuck them QA lol
@@dystopian_1It's tech support for IT products.
🤣🤣🤣🤣🤣 this actually happened to me, but it was local retail related, after so many transferred calls the final one ended up at reception of a hospital
I am actually a tech support guy and it's not how it works here, but very similar to how our partners are working.
So dumb when you have to explain some obvious tech things to another "tech" guy on that side.
I needed this laugh today...hilarious!!!! I relate tremendously...as the customer and agent actually.I give 110% though and I don’t think it does too much but man we work ourselves to the ground...and it’s pretty ridiculous...but the laughter is making it better...Thank you
Approved! This is very true!
Perfect. Except that Rajesh would have told you his name was Jon, Pavel would have introduced himself as David, Luigi would call himself Ben, etc.
Yep.
I am tech support and I approve of this message.
Tech support here. sad but true
I would love to have Rajesh's job
This is hilarious! Well done!! 😂
Cracked me hard. Only when you are trying to make a person solve a million dollr problem by paying him 10 bucks.
I love IT!! ♥ thank you guys, my day is better :)))))
Lmaoooooo. Im so high and this video just makes my night better
I'm watching this for my college course and it has made my day I just can't deal with this its hilarious hahahaha
I can feel his pain...
Same
As soon as I heard “object reference” my mind immediately went to object reference not set to an instance of an object. Is it bad I’ve had that issue so many times I’ve got the error code memorized.
Same for object reference...)))). We all memorized that error.
Ok. What program does it appear on? I have never had that error. I have a COMPTIA and CCNA and am dying to know what this means!
Phoenix Storm Jr. I’ve had it happen many times in audatex, it’s an automotive estimating software and autofocus, which is a automotive job tracking system that used sql for databases. I cannot remember If I’ve ever run into that issue in quickbooks because it’s been a while since I’ve worked for Intuit but there’s a possibility I saw it there
@@spetsu1 it seems so much like an error I've seen in programming. I thought for a minute it had to do with variables not being declared. Thanks that was driving me nuts.
@@phoenixstormjr.1018 basically, you labelled something as an object, but the computer doesn't know what it is. You've asked it to find a rhinopotomus without telling it what it is.
I'm crying in a corner after seeing this video! It's too true! WHY DO THEY OUTSOURCE TECH SUPPORT TO OTHER COUNTRIES?!?!
So true, so true. And even after people make jokes about it and broadcast it around the whole world they still do it exactly the same.
- Ok, sir. Thank you for letting me know. - And?
"Object reference not set to instance of an object"
As someone who programs with C# for unity I understood that
I bet Comcast and Verizon are like "Write this down!"
Excellent item and quite proper graphics. SEO evolves every day.
Thanks, I loved it!
perfect polish
This guy is good changing accents.
you just made my day! hahaha
Well done man 😂
Dealing with this right now. How do these people even get jobs….
It's very good 😂👍✌
Very well made ;O)
I'm an IT guy, and I can't tell you how many times people call me for "Object reference not set to an instance of an object". -AAAAAGGGGHHHH!
As someone who knows how to fix it.
(Cause it was probably mine or our Teams problem)
Where tf does this even appear?
(Other than when coding?)
IBM Hotline - for sure
haha, so true
Going to a Job Interview for this position hope it's help
This is precisely why I never call customer support for anything, unless specifically ordered to do so by my boss. And he watches me until I do it. Under all other conditions, I just search the Internet for possible solutions and fix it myself, or create a workaround.
OMG, this was me trying to fix my spypoint camera! Is anyone in India actually called "Sonny Boy"? But the next guy had roosters crowing in the background. Honestly.
So on point ..i wish it had multiple likes button...
Nice! So hilarious...😂
Love it ! :D
Avoid questions and ask for stuff that isn't apart of the problem... Genious
This is stressfully stressful
This is too accurate.
Halooooo it`t Rajesh! My favourite
ah, the sweet struggles of when you need second-line support, but you get redirected between first-line supports that only know how to go over a checklist XD
I can feel you're in PAIN HAHAHA
I see Pavel is there HELLO CAPITAN
This gives me anxiety by watching this 😂
hahahaha... welcome to the world of CALL CENTER!! 😂
1:38 As a Slavic person working at tech support service desk for an american company and (currently) British customers, yeah, it hurts how on point this is.
I used to hear this sort of accent every day when I actually worked from the corp office. Luckily for our customers, not all of us are like this. Unluckily for the Americans, these fucking greedy companies will gladly fire their own fellow citizens, just to save some money. They're so cheap that they can stack billions upon billions and still not be able to afford to hire employees within US, because they have to pay those a few K's every month. Why pay one employee that much when you can hire someone overseas for $500 a month.
What's not to like? At least he talked to human beings all the time.
So true! :)
is this problem on ur screen?
iam going to start using that one when BOS monitor is blank
I Will probably work as a tech support in the next months (It Is my first Time), and I really wish It never happens to me.
don't start me on Microsoft Tickets OH GOD
Hahahahahah greetings from Poland
Bloody hell, I use the same tech support ! All bullsxxt and reading from a script.
Fail. I was expecting a "have you tried turning it off and on again" kind of line.
Brilliant! :D :D :D
What’s gets me is the soulless jokes the customer makes because the agent seems like a robot. That totally happens.
We're going to need your SSN and access to your personal computer.
Yeah ! because you are so dumb to even do that.
and we can call you back at every our of day and night, also at your mama'phone
HeHeHe -- Good video. Yes The great well known tech support. We are always speaking to non USA speaking people who are not even located in the USA. Besides hard to understand what they are saying, they always give us the run around. I had an issue with something like this a while back and would very hilarious if it wasnt for the serious problem. take care.
Brilliant
0/10
Where's the hold music?
C19 budget cuts.
Jajjaja nunca me canso de ver este video
Rajesh sounds like redact
Lol this is so true
Made me laugh 😂😂😂
How big ir your pain 😂😂
Me: **Tries to recover password.**
Tech Support: "Uh sorry but we can't do that."
Very good
Dobre :)
This is part 1. Part 2 is when they want to call a manager and escalate . Part 3 is when they know the ropes and want to speak to the manager and escalate as soon as the ticket is logged :)))
I am IT engineer, wooow really is this happening with end user everyday 😂😂😂😂
Polak najlepszy!
Is that something on the screen Sir? lol
Dobre
actually ,its not customer support , its the policy and directions given to customers and yeah sometime some ediots do make issue worse
Here let me just close your ticket for you....
This video is hilarious 😂
Which nationality is last support guy ?
on the scale of 1 to 10
how much do you love your work
me: 1000000 ( I hate it )
Original on HRejterzy channel.
Microsoft support be like
But why is Rajesh sitting in a toilet. Is this where the tech guys sit in your place where ever it may be????
Horse race money life paymant
Ahh ...dying slowly?
This video too realistic to be funny to me.
Exactly like Qlik Support!
lol its so funny😂😂
LMAO. I'm dead. XD
i loved the indian accent XDDD
Please, include the German customer support, especially from Internet companies, such as O2, kings of bad service and scams here.
How to get job as tech support
It's null!
funniest ad ive ever seen, but sadly thats fucking true ahahahahahahahaah
How big is your pain on the scale from 0 to 5 000 000 000 ?