This solved my problem. New tub, but no remote control. Pressing and holding the jets button did nothing. I pulled the battery anyways and reinstalled. It connected and came to life. Bottom line is I can now control my new tub. Thanks.
There's no need to pull the battery. Press and hold your finger 1" from the left edge of the screen to reboot remote, AND press and hold JETS button to reboot the dock. Then they are both actively looking for each other. I had to instruct an entire sales floor team to stop doing this/instructing customers this.
My third ‘remote’ has broken after just over 4 years. I’ve tried all the fixes, changed the frequencies etc. They are clearly a terrible design/quality. Also at £400+ VERY expensive to replace. It’s a shame as I love the tub. In the long run the cost of remotes will be more than the actual Hottub purchase.
Hi. Is there a way to charge the remote other than the docking station? Would a magnetic charger work? Be nice if we could keep an eye on our temp and make adjustments from inside. Thanks
Sorry Spladam, I've gone through a bit of a medical crisis in my family and just didn't pay attention to my youtube channel. From my understanding, I don't believe you can get a QI wireless charger that fits this remote. I should try it though... The range is actually pretty impressive in terms of it being able to communicate with the spa. I'd hold off though, I believe a "relatively" cheap app is coming that will be retrofitable to your model. Perhaps early next year?
Nice work! Got newer controller and it worked. Hard reset is to remove battery. Perfecto!
This solved my problem. New tub, but no remote control. Pressing and holding the jets button did nothing. I pulled the battery anyways and reinstalled. It connected and came to life. Bottom line is I can now control my new tub. Thanks.
You're welcome! Glad it worked!
There's no need to pull the battery. Press and hold your finger 1" from the left edge of the screen to reboot remote, AND press and hold JETS button to reboot the dock. Then they are both actively looking for each other. I had to instruct an entire sales floor team to stop doing this/instructing customers this.
Thank Nick, all good now
Glad to hear it!
I’ve done this over and over. No dice. I am on my 3rd remote. Any tips?
My third ‘remote’ has broken after just over 4 years. I’ve tried all the fixes, changed the frequencies etc. They are clearly a terrible design/quality. Also at £400+ VERY expensive to replace. It’s a shame as I love the tub. In the long run the cost of remotes will be more than the actual Hottub purchase.
Hi. Is there a way to charge the remote other than the docking station? Would a magnetic charger work? Be nice if we could keep an eye on our temp and make adjustments from inside. Thanks
Sorry Spladam, I've gone through a bit of a medical crisis in my family and just didn't pay attention to my youtube channel. From my understanding, I don't believe you can get a QI wireless charger that fits this remote. I should try it though... The range is actually pretty impressive in terms of it being able to communicate with the spa. I'd hold off though, I believe a "relatively" cheap app is coming that will be retrofitable to your model. Perhaps early next year?
How do you use the control board with a cool zone pkg hot spring tub
What do I do if the pairing screen doesn’t show up. Im replacing with a new remote
My screen is dark, Blank. How do I get it to work again?
Trying to get ac on (cooling )