Thank you! I was getting so frustrated. Also, when I did this it was like I added a new printer. I had to select it and not my old printer designation of "thermal printer". But now it's working!
Thank you for the video. I was able to trace my printer port,but the bidirectional support option is greyed out and printer not responding when I send prints. What should I do?
Hello Sandy, we are sorry to hear that you are having issues with the printer. Please contact our Technical Support team for further assistance - www.arkscan.com - Available weekdays 10a-6p Eastern. Thank you!
Hello Akea, if USB Printing Support is not listed this means that Windows does not detect that the printer is connected via USB cable. It is still possible to install the drivers with no USB Printing Support listed, but it will not print. Please follow the recommendations in this video to establish a connection between the printer and the computer. If you continue to have issues please contact Technical Support at www.arkscan.com so we can better assist you. Thank you!
Hello! We are sorry to hear that this issue has occurred. If you are an Arkscan customer please get in contact with our Technical Support team. They can provide you further assistance in getting the printer working again - www.arkscan.com/livechat - Thank you!
Hello! If there is no 'USB Printing Support' listed, please see our USB Connection Troubleshooting video - ua-cam.com/video/KsYR28VE5Bs/v-deo.html - if you continue to have issues, please contact our technical support team for assistance at www.arkscan.com/livechat - Thank you!
![🔥 How to Fix USB Ports Not Working in Windows 10 [FAST]](http://i.ytimg.com/vi/McaysTF-6uQ/mqdefault.jpg)
![🔥 How to Fix USB Ports Not Working in Windows 10 [FAST]](/img/tr.png)
Thank you! I was getting so frustrated. Also, when I did this it was like I added a new printer. I had to select it and not my old printer designation of "thermal printer". But now it's working!
Thank you for the video.
I was able to trace my printer port,but the bidirectional support option is greyed out and printer not responding when I send prints.
What should I do?
USB port is not shown in Device Manager in the Universal Serial Bus controllers section
You are a genius❤ it has worked for me
The video is helpful and I get connected to the printer, Thank you for the video
It helps a lot!! Thank you for this video!
USB printing support is not there
I went through the Utube tutorial, chose the correct port and still getting a message the device is not ready
Hello Sandy, we are sorry to hear that you are having issues with the printer. Please contact our Technical Support team for further assistance - www.arkscan.com - Available weekdays 10a-6p Eastern. Thank you!
How about, there is no USB PRINTING SUPPORT in device manager? but I installed USB printer, and cannot print
Hello Akea, if USB Printing Support is not listed this means that Windows does not detect that the printer is connected via USB cable. It is still possible to install the drivers with no USB Printing Support listed, but it will not print. Please follow the recommendations in this video to establish a connection between the printer and the computer. If you continue to have issues please contact Technical Support at www.arkscan.com so we can better assist you. Thank you!
thank you so much sir!
Thanks so much!
I can't install my printer software after windows update. USB not connecting
Hello! We are sorry to hear that this issue has occurred. If you are an Arkscan customer please get in contact with our Technical Support team. They can provide you further assistance in getting the printer working again - www.arkscan.com/livechat - Thank you!
Cant find usb printing support
Thank you
I cannot Enter printer proporties
i see everything up until "children" that isnt on the drop list :(
Samee
I don’t have this please help
Hello! If there is no 'USB Printing Support' listed, please see our USB Connection Troubleshooting video - ua-cam.com/video/KsYR28VE5Bs/v-deo.html - if you continue to have issues, please contact our technical support team for assistance at www.arkscan.com/livechat - Thank you!
Hi