The Most Important SaaS Metrics with Monday.com Co-Founders and SaaStr Founder Jason Lemkin

Learn about the most important SaaS metrics for founders with the CEOs of the most metric-oriented company, monday, and the founder of SaaStr.
The godfather of SaaS and founder of the world’s largest community for business software sits down with one of the most metric-oriented companies today to discuss the most important SaaS metrics for founders in 2023.
Jason Lemkin, Founder of SaaStr, and co-founders and CEOs, Eran Zinman and Roy Mann of the wildly successful monday.com chat with Startup For Startup about ARR, NRR, CAC, and what it takes to beat the odds in a tougher environment.
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[@lilyb2617]

As a fractional startup CMO in SaaS this is great to hear. 👏🏼 I am often setting up new sales distribution along side brand partners for reach and acquisition, yet metrics would only placed on digital performance. In the early stages you don’t have this budget and it’s also short term its not long term strategy from channels that will build a long term sustainable profitable business

[@Jasonlk]

Such a great conversation!

[@Tobias_Edwards]

Monday killed it with their marketing. We all saw them all over UA-cam. Great play.

[@Hastingsnow]

Thank you!

[@Lirby5]

Really enjoyable conversation. Valuable insights thank you. Loved the L4 rant from Jason. Love to see him interact guest host @AllInPodcast upon rare day Jcal, gassed, tape delay Jcal’s intro alley oop to a live pod guest host saas JL edition same w brad G. ❤

[@GabrielSestrem]

1:01:27 Jason you are THE BEST!

[@dttttt]

For most businesses, closed-won "this month" metrics only reward behaviors that will choke the pipeline. That's more for sales, not marketing.

[@GabrielSestrem]

24:20 1 year deal contract it’s not even acceptable nowadays. No contracts, no fees, no setup cost. Pay for transactions it’s the way. If customers aren’t happy, they can leave anytime and we should keep our product improving constantly to keep retention

[@Lirby5]

Pay as you go platform is ideal if necessary stretch timeframe when contracting added value services. Feedback accountability governs new R&D spend to scale key variable net new contracted services. PE embeds L4 tangibles someway or it might as well be at risk ponzi or insider control fraud. L4 is simply good conduct and the Peter Drucker right thing to do its not complicated unless u wanna it to be😊