How to build a successful medical business (and life) - Evolve. Shannon Wong, MD
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- Опубліковано 5 вер 2024
- Shannon Wong, MD shares his perspective on the evolution of Austin Eye from 1969-2019. We have learned that building a great team with a shared purpose, solid management and leadership is the foundation upon which to create a successful medical and surgical ophthalmology practice. Applying principles learned from Simon Sinek, Ray Dalio (author of Principles), Steve Jobs, Bob Iger (Disney CEO), Advmiral William McRaven (author of Make your bed), Jocko Willink and Leif Babin (authors of Extreme ownership and The dichotomy of leadership) has helped immensely.
This is truly the best eye care team in Austin!
great video!
Thank you Uday! Enjoy your videos as well!
What a great video. Thanks for making this!
Back to old business as usual it appears to make business grow. It used to be that "Employee Driven" companies were the backbone to most successful small business. As the 1980's left us and the start of the 1990's progressed, it seems that philosophy was abandoned by many companies in search for more "computer tech" as that industry began to boom with ton's of business software, business bookkeeping, banking, payroll etc. Seems they thought they were going to save a lot of less employees down the road. Maybe they lost their heading during that time as they invested heavily in computer tech and new equipment in their industry. In any case, life as an employee with employers didn't improve, it got less interesting, less pay or lower pay increases, less benefits, less options, no pension plans and the invention of 401k investment plans. Folks had to spend more during these times as prices rose at all levels. Along with that, large corporations decided it would be wise to cut out those older employees who had much time off and other benefits that reduced production. As they found reasons to let them go they then came up with "performance pay" or pay at risk and shared corporate goal seeking but most of those were designed to compensate company officers and vice presidents, not the employee's who made the goals happen. They still do that to this day and it seems like most of the public as customers find it very difficult to do business with many of those companies as they have few experienced and seasoned folks on payroll. Most of them are impersonable and very hard to have good relationships with. They removed all of their whats left of existing and new employee's powers to make key decisions and eliminate inconvenience to the customer. Employee trust and loyalty disappeared mostly as they experienced "the new corporate structure".
Believe it, employees are first in any company and business that wants to progress. They do all of the work, they know most of the customers, they know policy, they know likely more about the business than the owner or President does. Keep on trucking in that direction...I believe an employee driven company will always stand tall, always have less turnover, always return loyalty for loyalty, always keep the companies direction in check and overall, be an asset that cannot be easily replaced. Less turnover is key to all business that wants to last long and be progressive.
Have to make a profit.
That's a lot of staff.
I disagree, the patient always MUST be #1.
That's what they said. Patient #1. Were you watching a different video?