How To Make Money Fixing Computers
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- Опубліковано 3 чер 2024
- Do you want to make money fixing computers? If so then this video will give you some tips to get yourself started. I've been a computer tech for 22 years and in that time I have made a lot of mistakes. So hopefully I will help others to not make the same mistakes.
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#Money #Computer #Tech - Наука та технологія
I was an independent repair tech for about three decades both consumer (computers mostly) and industrial. Most of the suggestions here are spot on. Building a business is like building a snowman: you start with a small ball and roll it around and around adding to it until it's useful. You will need to able to fully support yourself for one to two years after you go full time self-employed. The net income from the business should go back into the business those first two years.
Advertising is a Black Hole: you shovel money into it and hope that it squirts back out. But it is the fire that fuels your enterprise. (You do know that coupons and discounts for entering a code at checkout are methods for tracking your advertising dollars, right?)
You're never making as much as you think you are; there are no paid holidays, you can't charge on some (many?) jobs as much time as you have invested; self employment tax is A Bitch; medical insurance is On You; there is No Income when you're not working - whether ill on or vacation.
If you ever hire someone his actual cost to YOU is about 50% more than the gross hourly rate you're paying. And now you have unemployment tax and withholding ....
Freedom is in the eye of the beholder; if you're behind the plow... well, you're behind the plow. If you don't plow you don't reap any crop.
I do computer repairs as a side hustle and learnt it along the way.
Sometimes that's the best way.
Word of mouth is the best advertisement you can get .1 its free, 2 People passing your name on to their friends, associates to do work for them is the best review you can get .The customer likes you and trusts you to get the job done otherwise they wouldn't recommend you .
This is true. I also like for people to see my work. I offer to come to people and fix their devices for them. I had to go to a school yesterday. A lot of staff saw me sit at a desk and disassemble a phone and put it in a new frame.
I 'm working as an IT tech for a company in California. I came to the USA 8 years ago and I've worked for that company since then. On my country of origin, I had worked by myself, distributing PCs, laptops, repairing them, fighting malware, installing home and small business networks. When I saw the title to this video, I got interested. I'm 70 years old, I've worked on computers since 1975. Maybe it's time to start over on myself. You're absolutely right about cheap customers. I learned that by my painful experiences. I was a fail about advertising, because ai didn't do any. Thank you for sharing all these wise tips.
When I was a field tech I knew another field tech who was 83 and doing great!
There was a lot of great advice here, much even not specific to the computer industry. I told my hairstylist friend some of this advice.
I am not done computer tech, but I have been a freelancer, and I would say that general networking is also the best advertisement. You never know who’s going to have what opportunity for you
First two advices are right. I had Guitar repair shop and it's all true. One of those wanted to bring me guitar to do it again for free because he didn't like mod but one year later. I wanted to be cheap to help new musicians who are starting and had less money. People that I charged more were happy and payed with no questions but cheap ones were always complaining and wanted something else for free. 200% correct...
I have a recording studio, for 15 years, honestly when I started I was a great musician but recording and mixing? Still had a lot to learn. I started the business anyway as a side job, today, it is still my side job but the extra income is really great and I finally consider myself a master of the craft even though I’m always learning.
I would also add that you need to be able to fire some customers. I came into a business to fix and issue with one of the programs on their PC. They were angry about the last company that worked on it. I quickly found out the source of the problem. After that tech left they installed so much software their hard drive was full. After discussing where the problem came from I asked them who they throught was responsible for the full hard drive. They said the prior tech rather than the office worker. I told them my professional opinion, what could be done to prevent it in the future and when they continued to complain about the prior tech, I walked away. I explained to them that I could not take on the liability of being blamed if an honest mistake on their part. It just isn't worth it. I can't prevent every unforseen source of mistakes by an inexperienced user and be blamed after the fact.
Yes, sometimes you need to tell customers that you can't help them.
I did this out of my house from 2008 to 2021. It was only a side gig for me, but a great one.
Everything in this video is very accurate and yes, advertising is unique to your area . Since it was a side gig for me I never paid taxes. Yep..I said it. People were fine with it. They would make the checks out to my name, and then I would CASH them. Don't deposit them becasue then there is a record. YOu cannot do this if its your full time gig though.
I SO miss the days of making money sitting on my couch watching movies removing spyware and toolbars from peoples laptops. . What's more gratifying than making 70 bucks while watching a movie??...hardly nothing! Windows 10 pretty much removed the Spyware and toolbar problem, sadly.
Thanks for sharing. I am a computer repair Technician for a company but thinking about starting up my own and your tips are a ton of knowledge for me.
I'm A CAD Designer. My Brother has been a CAD designer for as long as I've been around. I also took it all through school so that helped! I also repair computers on the side. I don't live in a big city where there are a lot of people needing computer repairs so I usually just fix friends and family's computers. There is a computer repair shop in town but I find people bring their repairs to me instead of taking them there. ;)
Thank you for this video . I've been looking for someone to be honest about the computer repair business and I liked what you had to say .It gave me the confidence to continue with my repair business. Thank you .
ive been doing this for 12 yrs, but your on point with this.
Glad it was helpful. 😉
Heya
That is the advice i needed!
Thank you so much
Ive got an A+ Manual and was thinking about it real serious.
Im going to watch it again.
Still lovin the channel
BigT,Alaska
Thanks for the tips. I have made some of those mistakes already. Trust me I am changing my ways starting now.
Thanks for the great advice. Can you do another one highlighting your favorite tools (hardware & software) while doing the job day to day?
That's a great idea. I may do that.
@@CyberCPU I would also appreciate that.
Hell yeah, that’s a great idea. I want to get into fixing computers, but I don’t know what tools to buy and I don’t have the money to just buy whatever
My first computer was a Kaypro II purchased in 1982. I started as a PC Tech at a Compuadd retail store in 1985 until the brand close all retail stores in 1992. I then worked for a while at a temp agency doing PC repairs and that worked well except the temp agency took 30% of the pay but I made some great contacts. I then moved into networking and spent the next 30 years specializing in NAS/Security. These days I maintain a fairly sophisticated computer network in my basement and when asked, I recommend noobs get into network security. Retired now after 40 odd years in computers and now at age 70 "No I won't work on your PC".
Your this video made me subscribe to your channel because you are honest and you are giving REAL VALUABLE TIPS from your real experiences. Thank you so much for making me realize the causes of my failure. 🙏
Excellent advice! 👏🏼
I have a computer repair shop
Thanks for making not feel cheap besides I choose to charge a little to gain more customers.
Am learning a lot watching your videos.
Rich, firstly, your videos are incredible! It is clear that you know - and love - your subject cold! But, secondly, your personality is such that if you loved any other business, you'd be a success! Business sense can be taught but those who have that sense innately (like you) are way ahead of the game.
Sure wish you were in Southern California.
The War Planner.
The few minutes I spent watching your video extremely valuable. Thank you very much. I am always open to good advice and tips. and It was a pleasure to receive if have other comments or suggestions for helping our computer tech deal with users problems.
Thanks. Glad it helped.
@@CyberCPU welcome. and have a good tech channel! Greetings from Malaysia
Rich, what you suggest makes a lot of sense. I have been retired for about ten years, but my last job was as a help desk analyst for a major healthcare provider. I'd like to think I know how to listen to what a customer is saying and what they need.
During that time I, too, had many people come to me when they wanted advice on purchasing a computer, or when they were experiencing problems with their machine. I never gave them the impression they were compromising my time for free advice.
This presentation has piqued my interest in starting a small side business building computers, repairs, and troubleshooting.
My main question is what tools do you consider necessary when doing something like this?
I'm in the aviation business but i also i know a thing or two about computers, enough to know when there's a problem so that i can fix it myself.
I had a friend of a friend teach me stuff about computers back in the day like 15 years or so but i never opened up a shop as the aviation business leaves no room for anything else. Still, if a problem arises tech-wise i call upon myself to fix the problem. Why waste money calling a tech when i can fix it myself be it soft or hardware related. Thanks for all your videos they are very educational and helpful.
I love your video and appreciate the tips on how to build a computer business. Thank you.
Regarding not being the cheapest: having been on both sides (customer/provider) at one time or another, you're spot-on 💯. You could not be more right.
And the Yellow Pages: is that still a thing?!?!?? LOL
Your success tips are genuine. Thanks
Me and my brother had a business jailbreaking gaming consoles and apple/android phones and we did all our advertising on craigslist. My dad has a handyman buisness and he bought a year of the phone book out here once, cost like $4k and this was about 15 years ago and he's never done it since, says he barely got any calls from it, he used to have us kids pass out flyers door to door when he first started it, that was pretty successful too.
I had no experience and did a clean installation on my 4,000 dollar gaming pc and feel like a beast now. It got me thinking about getting into the business
You are so right. I've been in the business for about the same time as you and undercharging gets you only the cheapos that dont want to spend. Doing much better since i charge premium pricing.
Spot on advice for anyone interested in being self employed should listen to!... It will save you in the long run of trial & error!... Errors can be costly!... My experience in the construction business was that the only one who made money with an ad was the salesperson who signed you up for it!... WOM is correct!... Phone books are a vanity that only Steve Martin understood!... The Jerk... Optigrab... LOL!... Thanks for the tips!..
This was an excellent video Rich. thank you
Very welcome
All of this advice is sound and should be followed. You may have to make some adjustments for where you live, but he's got the right philosophy to be successful as a computer tech.
Very true words.. and sound advice..
I helped someone out years ago. "My computer is so slow" The computer was equipped with 32GB SSD for the OS and 1TB HDD because SSD's were fast but hella expensive. Everything was installed on C: :-) I worked 3 hours to get the programs from the internet again, re-installed them and changed the settings of each program to satisfaction. I got €10,- in the end.
Since then my tips are a) shut off and on again and b) buy a new one.
that part about the cheapest people having the highest demand is so true. I work for an MSP and our customers who are not on contract will call us and tell us right off not to over charge. Then, just like he said, every call after that "it's related to the previous call" so we should provide that as "warranty" even though a printer has nothing to do with your smoke alarm going off.
Good points.
Thank you for the tips
Great information shared thank you
I've also been running a repair shop from home for 22 years (since 04 or 05). Now I've moved from the break/fix model to the MSP model, but I still do a fair amount of repairs and lots of custom builds. I can 100000000% back you up on the "Don't be the cheapest" mantra, I made that mistake early on and it took me many years to realize I was wayyy too low. Now I'm proudly the most expensive guy in town with very few people giving me any pushback. The clients who don't like the price are a great problem to send to your competitors.
Hey man how do you even find clients though? Preferable online right?
thiis was incredibly helpful just for life in general
I am currently a I.T. guy for a local company that contracts with other business's but I would like to repair computers and get out of networking side of things been here for about 1 year and I love IT I have learned alot and would love to make IT my career.
I love the energy you put into making videos. As for fixing systems of an electronic, software or hardware nature, I'll be honest. Give me the plans, instructions and spare parts and I'll fix it myself. Only none of the above things can be found in the real world! Money, control and power have everything under control, by regulating knowledge, experience and contracts on the distribution of spare parts and licenses on their production, we are left to ourselves. And not only in the field of technology, but also in health. We must be aware that capitalism has its advantages in accumulating wealth for an individual or a company. At the same time, it puts the rest of the people in misery and poverty, and it is only a matter of time before history repeats itself. AGAIN AND AGAIN AND AGAIN because humanity has not learned anything in the last 2000 years! We still live in a class-based society! Knowledge is power, but knowledge is not shared for a better life, but for control over the lives of others!
Thanks for tips, I might use them once I finish studying. 👍
Please make a video on how to effectivaly remove a virus, bear in mind system restore is more often then not, out of the equation.
Pretty good video; however, I'd like to know if you happen to have a roadmap as to what one ought to know or study beforehand, simply because I think that my epistemology in computers is lacking; I'm thinking on working around troubleshooting, faulty hardware and network installs--I'd just appreciate knowing what I might not know, both fundamentally and at surface-level, so that I can be reasonably reliable. Thanks in advance.
Your are good talker, definitely! :) And have a good tech channel! Greetings from Germany! 😀
Thanks.
Good advice!
I worked in the Corporate space for over 5 years and honestly it was the worst experience of my life. My speciality is IT Security but i'm also proficient in Network and Hardware too. I decided at a certain point that i needed to go off on my own and start my business so that I could realize my full potential without anyone holding me back. What is hard for me personally is that since i'm all about IT Security, i CANNOT employ any business techniques that utilze Google or Facebook since that would compromise my integrity since i have to practice what i preach. There was so many great ideas in this video and many on this channel might want to go it "alone", i can appreciate the advice.
That seems a rather stiff self imposed limitation. You need to be flexible in business, not take things too personally and not impose your own ideology on your services. So long as its nothing super shady or straight up immoral go with the flow, utilize everything at your disposal and do what is required to satisfy the client.
You can still work within these mediums while being fully aware of the potential privacy and security risks and then take appropriate measures to minimize them or utilize them in such a way that eliminates the risks entirely. Instead of avoiding it all together you could include making clients aware of such risks and how to navigate and utilize them safely as part of your package and services. It seems like you don't mind using Google's services seeing that you are commenting on a YT video with a personal account. Just extend that to your business.
I'm a photographer, I believe retouching portraits is ridiculous, yet its the industry standard so I do it if required. I let my clients know what I think about it in a professional, courteous and sensible manner without imposing anything and leave it up to them to make the choice (95% want retouching). I don't let my ideology get in the way of my business. If you do this you will always have issues.
Thanks for tgmhe advice
I would recommend giving Driver Booster Pro a shot! I have found it to be more stable then the program you had recommended Snappy Driver it had messed up my sound drivers. I fixed that but any how I will still keep Snappy Driver because on some systems it might do a better job then Driver Booster Pro
I pretty much learn what I started and then later went to college and got the rest of the information 20 years later on restarting my IT services
I have been doing this for 30 years. I have a client who is an attorney who specializes in collections. He once told me the biggest mistake his company made was to be the cheapest collection agency in the area. He said the one thing we did right was to be one of the most expensive networking companies in the area. It gave us a mystique kind of like Harley Davidson has of being the best in the market. We have been very successful for 30 years. So I think your number two reason is the most important thing out there.
By the way all your advice was excellent. the only thing I will add is charge for consulting. I have clients who are IT guys in their companies I never do any work for. They are just looking for advice.
I work in a research institute as an associate tech in spacecraft electronics with an associates in computer engineering. I’ve only been there for two months and im definitely not the best but I’m having a great time learning and learning fast. I hope to one day be able to use these tips to start my own business. Right now I do repairs for a few clients on the side but when I can I’ll definitely use these tips to expand and I’ve even been getting business within the institute. I’m a pretty new follower here and I love all the things you do here!
I advertised with the local paper and ended up with the local paper as a client. Word of mouth got the best results and it didn't cost a dime.
Informative video. Have you considered expanding this information into a course for purchase?
I once worked for a company that told me the last guy they hired was youtubing shit while working in their office. They fired him and found me. I worked with them for a couple years before joining the Army.
I first started by working out of my moms garage, learned a lot along the way and denied jobs I thought I couldn't handle.
Make sure to have liability waiver forms signed before working on PCs that already have physical damage like s broken hinge and inform your customer that no matter how gentle, maintenance can cause further damage. It's saved me lots of money and savvy customers fully understand. Those who don't aren't people you want as customers anyway.
Edit: I had paused the video before I made my comment and then he said what I said, and more, about the type of customers you don't want.
I also have flat rates which helped me and help them out, figuring out exactly what they’re getting. Which avoids customers from suspecting you of overcharging unethically but that’s just my opinion.
I have flat rates in my shop but I charge hourly on site. I agree, flat rates are good.
Oh, if only people liked me. I help a buddy of mine when he fixes computers. We are both pros through and through. The difference? People like him. I am a hardware pro and a software guru, but let me explain that to a person and they look at me like I am made of needles. Maybe I will start a mail-in repair shop. I am lucky I can do multiple things, but I would like a job where I don't have to break myself on a daily basis. Air conditioning is my ultimate goal. Loved this video. Also, as for money, I am a mechanic. Cars and heavy equipment, I can fix it all. It is just such a hard job. If I could figure out how to develop some charisma I might have a chance. LOL.
TLDR: I would love to fix broken computers for a living. I like to think I would be pretty good too.
What a great video.
there were so many PICNICs and PEBKACs, the hardest part was to not laugh in their face. "Umm, it helps if you turn it on..." or "You really can't plug the UPS into itself..."
Cool Tips Man_^
I just want to say that your beard is majestic.
What i do for a living is that I have school, I also run a side hustle business that I flip computers for profit.
2:57 I learned “do not be the cheapest in your field “ from an arborist. He told me that, and he said “Why work 12 hours x 6 days for $6000, when you can work for 2 days “. And more often than not, the people whom he quoted and went the cheap route (Rhode Islanders are notorious), ended up calling him back to fix it when: the cheap tree company screwed up the lawn, didn’t haul away the brush or logs. Worse, some bozos who thought that because they had a homeowner class saw from home depot, that they could do the job just as well. One guy had to call back because he dropped the tree on his house. Another because he almost cut his leg off. You get what you pay for.
Often people who are cheap end up paying more and wasting more time because they have to get the job done twice because the cheapest vendor does a half a$$ed job, and doesn’t care.
Do a quality job, back up your work. The advertising that you will get from word of mouth is priceless.
Concerning hiring the cheapest you can, "If you have to ask about the price, you can't afford it - J.P. Morgan. Obviously this is a gross overstatement, but yeah. Nine times out of ten people will piss, and moan about everything they can to get out of paying as much as they can. "All you're doing is re-installing Windows, why is it so expensive." Waaaay back when I was helping friends, and family with tech, my response to that question was always the same. "If it's so easy to install Windows, then why do you need me?" That usually shut them up.
Then I realized I'm not a likable person so now I only do tech support for my wife, and I, lol. Listen, man, when I got abducted by aliens they forced me to repair a Win98 SE system. I made a TON of money off of them, LMAO.
I fix My own Computers, and have fixed a few laptops. How I repair laptops, I remove the Hard drive, hook that hard drive to my Desktop. Search the folders and move picture and documents folder to my Hard drives, put the Laptop Hard Drive back into the Laptop. Now insert a USB Thumb Drive, and on that Thumb Drive is the ISO for Linux Mint 20. Install Linux Mint, remove Hard drive from Laptop, hook the drive to my desktop, move folders I put on my hard drive to appropriate folder in Linux Mint. when done, put the Hard Drive back in the Laptop and return to customer. All customers I have done this to love their computers again.
Hey i followed the costom boot tutorial but how do i make it the normal one again? Can you tell me or make a video?
With experience knowledge that I have.
you need a store front, You need to become an LLC.
Make sure you have Warranties and liability waivers forms.
I recommend everyone to learn basic business accounting.
Don't be scared you usually failed your 1st business. always Good luck
what tools and software would you recomend for a tech just starting out would love any suggestions
Great video... I am an IT and electronic tech since 1998 (first computer 386 in 1996 (Childhood)) (Networking, hardware and software) Fly drones. however quit my job 2011 for moving to an other country. Repair PC and IT support for free for some friends... have a proxmox home lab to stay up to date... I would like to start a Business (Computer Support). Do we need an license for the actual country?
I don't know about licencing. All I need is a business license where I live. You need to check local laws.
I was the only tech for nearly 20 years in my area. I didn' t get rich, but I did well.
great
Worked in IT support for 10 years then setup my own business almost 2 years ago :)
Is self employment sustainable especially in IT sector?
Hello, i love this content, and I love pcs and wanna work with that but I’m 14
i did it when times hard or christens, i just did word of mouth, and I'm good, during Nov to Dec 25 i can make 5000.00$ for the kids Christmas, I'm 65 now and i forgot what most Techs know but always still learning. Thank You Microsoft. Oh thank you for Windows 11 tips! you did your homework I'm to old for that sh*t. :)
You know your doing well when you're regular customers don't even mention price until the work is done and its time to pay you so they know how much to give you
Hey I recently found inspiration to start a small computer repair business in the neighborhood. I don't have much experience at all besides troubleshooting my own computer and building one as well. I don't really know where to start but I think I'm going to start researching as I don't know near enough. Any advice?
Start with placing an ad.
New Viruses are made every minute no one can guarantee they will not get a virus after a virus's removal other than that great video and tips
I know a guy who makes good money doing this!
What I need to figure out is how to scale outside of just local areas. I really want to offer a mail in service.
have done a sreies on fixing computers like laptops? im thinking of starting my own bussiness.
I work for a company that deals in tech franchises. For some professional clients, it can be better to charge monthly instead of hourly. You up front but make it up over time. Definitely not a viable option when you are a tech in your home neighborhood.
I found that service contracts only benefit the technician. They very rarely benefit the customer. So I personally don't offer service contracts.
I been a computer tech 35 years and repair computers and to be honest don't work on computers in customers homes for alot of reasons one is dust and dirt, taking the cpu or ram out should be done in a clean room and no dust or dirt, 2nd you don't know who the customers are or what they do so getting paid for a job should be done in a computer lab and no pay no computer. Your new replacement parts are in there computer so get paid 1st and then customers get there computers
I just officially registered my business 2 days ago and I am so lost on pricing! Gotta say, I'm pretty scared 😅
I charge for parts ahead of time because I've had too many people leave me hanging with parts I can resell and may or may not be able to return.
I work in computer repair shop for over 10 years now and i have to say, every single word of this is true. Every single tip is golden. Especially part for cheap customers. I remember 2-3 years ago, had a guy, who I kinda knew, not a friend but someone who went at same places as me when i was younger, bringning his computer to shop where i work, complaining on operating system. Repair was something really trivial, like reinstalling system, since it was full of viruses if i remember well. Did job as i would do for anyone else, everything was fine, he took computer from store, payed something really cheap (since "i knew him"), just for him to call me next day to complain that entire computer is "broken and not working". In the end, the entire problem was that one of his songs in pre-maded Winamp lists isnt working. One song. In list of like 10000 songs. He kept calling me 4-5 times per day, since i gave him my private number. Last of his calls was at 3AM. He is now only person on my blocked number list, in 20 years of me having cell phones. I learned then that I really shouldt care and stress trying to explain myself, because theres no point, u cant make everyone happy. And he was just one case, had so many customers like him that for one period I even wanted to commit suicide how stressful it was having to deal with all of this, while i was working for minimal wage and every year ended up me not receiving 2-3 monthly paychecks, because "business wasn't making enough money". I still work there to this day.
What country??
When you get the ones with really old computers who expect the world, just explain to them that they may want to save for a more modern system. Another danger from people like that is they might have a really old computer on Death's door step and try to blame you when it finally dies. Ideally, you would want to have never even seen or touched it just to make it easier to say that you had no part of it. After all, who had the thing all those years? Was it a smoker or someone who lives in a dusty home? Either one will speed a computer's demise. It likely won't be immediate but in those situations you know it might not have long left to run. The only thing worse would be if they had all their personal stuff on it and never once backed it up. Personal photos, tax documents and other irreplaceable files. I am sure that some jerk of a customer may have accused you of losing his data at some point. They are even worse when they think the customer is always right. Those people are just the worst!!
OMG, yes, customers expect lifetime support! Do the yellow pages still exist? Also I would like to add, don't do tech support for family friends.
YUP!
I get work from ads on the placemats in the local restaurants.
boy that rick astly flyer would be a great way to find your soul mate. lol
There are some weird jobs out there, speaking of not talking about potentially sensitive topics. I applied to be a sys admin at a fairly large religious school. I was actually a Christian at the time, but not the "right sort" of Christian apparently. I went to the interview, and on the tech stuff, I shined. [ I rang one of the interviewers after, and she actually said that I was the best candidate].
During the interview, I was asking myself: "Hey, do you want a professional tech, or a priest?" It turns out they wanted a "priest" first, and a tech second.
I sort of get it. But I reasoned that even if I wanted to [I didn't], I would not be telling the students how bad their religion was, or whatever, I would be fixing and maintaining the servers, clients, network and hardware.
Did they really think that their tech would have the time and inclination to be gas-bagging about doctrine to customers? Seriously?
Interestingly, the devout idiot they did hire seriously messed up their system, had security breaches etc. They did actually call me back, but I said no. IT is challenging enough at times without the overhead of religious politics or whatever.
I Build gaming pc's to sell, and a pro tip when I first got started I built a really nice build around $850 using parts on sale from newegg and I ran a viral giveaway on social media targeting anyone that has liked anything to do with pc gaming. and this giveaway went crazy because to enter the giveaway I required them to SHARE the giveaway to finalize their entry and i got my first 10 customers to build custom gaming pc's for making me over 10K in my first 60 days. also I think this could work for a computer tech as well offer 1 person to win a custom built pc and say your doing this is to promote your computer tech business to the local market! I hope this tip helps atleast 1 person that reads it. I WISH YOU ALL the best!
Do you charge by the hour all the time? What if some jobs come in that you know aren't cost feasible to do on a per hour basis? No flat rate jobs?
I do both. I charge hourly when I'm on site and flat rate for everything that comes into my shop.
@@CyberCPU I do both as well but i had to incorporate a "travel fee" into my hourly rate when doing in home/business work. This is because i often found myself travelling 30 minutes to a clients home or business to only fix the problem in 5 to 10 minutes. There was no way i could charge them 1/5 of a hour rate since it wouldn't be cost feasible. So now if someone wants me to come to their place to diagnosis a problem or fix it outright, i need to charge an intial fee. Some hate it but most understand.
@@klwthe3rd I don't charge a travel fee. I charge a 1 hour minimum and I do free diagnostics. Occasionally I drive out to someone's home to tell them their computers not worth fixing and just eat it. It always leads to more business and it doesn't happen enough to make me worry about it.
I charge an hourly rate on site. For business customers that’s not usually a problem, if it takes all day they are generally happy to pay to get things working. Offsite, I cap my charge at an hour and a half. If anything takes longer than that it’s generally dead time, waiting for installations or updates, cloning or backup, so I can get on with something else. If an on-site, domestic job looks as though it will take a long time, I will suggest to the customer I take the machine away or set up remote access. Again, most customers are happy with that as they can get on with their day without having to wait around for me.
@@PCTechnicianeu Very good pay structure in my opinion. Thanks for the info.
Meta Data is the backspace button.
Asking you when you would be on milk cartons. Ask if they want to be seen on a milk carton and tell them to get out of your sight!!
true true true and cell phones didn't help
Can you cover a video where you take the Windows 7 shell and replace the Windows 10/11 Shell with the Windows 7 I don't like their UI now a days there UI is too Blane replace their UI with Windows 7 and I like it again, also this would make a great next video.
I already did. It's called "fixing the look of Windows 11" i did it quite a while ago.
@@CyberCPU Where is the video?
@@wartortlerulestheworld ua-cam.com/video/MjJagIKoH6Y/v-deo.html
Okay thanks will you ever customize your Windows 11 Desktop to 1 day look like Windows XP, Vista, or 7
@@wartortlerulestheworld Personally I like the look of Windows 11. However there are several changes that I make to my own installs. But as of right now I only have Windows 11 running in a testing environment. I don't use it on any of my systems for a daily OS. I still use Windows 10.
What if you lose their data and they sue you? Do you have insurance or protection?
Insurance isn't a bad idea.
However, you should put in place methods to make sure you don't lose a customer's data. I go out of my way to make sure to backup a customer system if there's something I'm doing that could take the risk of losing data. Sometimes it takes a lot of time to do that and most of the time it's unnecessary but for the small amount of times that it is necessary it's worth the time spent doing it.
maybe i should be a it tech guy in germany. what you think
Tip #9. Don't hit on the customer's daughter and reject any advances she might make.
Don't laugh. I know of a guy who was a plumber. One client's daughter flirted with him. One thing led to another which lead to a 5 year jail term. She was 16 when he went in and Ironically, 21 and legal when he got out. His business went bust, no-one will hire him and he's on an offender's register. Steep price for an HOUR of fun and they didn't even pay him for the job.
That's a very good tip. Kind of self explanatory though. 🤷♂️
@@CyberCPU Yeah, you'd think it would be obvious but some folk just don't think things through.