I will NEVER buy another AUDI A1 TDI again because of this!
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- Опубліковано 21 сер 2024
- I had a Audi A1 Warranty Claim that was HUGE for this one small part!
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You seem to offer much better after sales care than the big well known companies that jus pass you around until you get fed up with them and sort it yourself. 👍
Thanks Mark
Big companies are scam artist. Parts labour main dealers only if people knew. Scam artist's.
I remember taking my partner's car back to the garage that did the MOT, we dropped it off with the salesman part of the business and within 5 seconds of him talking I was 100% convinced he was a con man. They did the brake pipes on the MOT, we took it back because the cabin was filling with exhaust fumes after they did the brakes, they'd knocked off the PCV pipe. They fixed that and then when we got home we noticed the wheel was soaked in brake fluid, I had a look and it was dripping from the connector... We took it back and met the salesman and he instantly claimed that they never touched the brakes it wasn't helped that his language was something you'd expect a stereotypical con man to sound like. They did fix the brake pipes but Recently somebody got their brake pipes done there and they crashed the car and died on the drive home so hopefully they'll get investigated. Luckily I know a good mechanic but some reason my partner doesn't like going there (probably because it's in the middle of nowhere so it's difficult to get home)
If that A1 has had the dreaded emissions fix (dieselgate) software put on the car, that'll probably be why the injector failed. Injectors, EGR, DPF and Turbo are all common failure points after having the emissions fix software installed. So common in fact that Audi offered a 2 year warranty for those parts from the date the software was installed if I remember correctly.
I actually commented on your video when you first bought the A1 and said you need to check that the car does not have the emissions fix software on the car and if so it needs removing to reduce the risk of injector, DPF, EGR and turbo failures. I don't think it's a coincidence that it's now needed new injectors. Removing that emissions fix software will result in fewer DPF regens, better mpg, better low down power, reduced risk of failures and preventing diesel fuel oil contamination. This is the result of it overfuelling to help with emissions but leads to excess diesel making it's way into the oil so you need much more frequent oil changes to counter this.
Excellent comment sir, very informative, thankyou.
Has there been any knowledge on what exactly VW did to fix the emissions? I don't know but I suspect VW increased the EGR rate drastically (lower oxygen content in the cylinder to make NOx), hence why EGR valves fail... and due to carbon buildup, the fuel might not be burnt completely, causing increased particulate matter, causing DPF to fill up quicker, hence needing to regenerate quicker. Also more PM might clog the nozzles causing failures in injectors... and of course, turning diesel into coal means lower power and decreased MPG.
@@khalidacosta7133 There is a full document available online somewhere which goes into detail about what the emissions fix software does, why it does it and compares it to the non-fix software. There's a reason why the emissions fix software is voluntary and comes with a warranty. It does not provide any benefit to you or your car what so ever.
I'd like to add that the deisel software update on VAG engines were different depending on what engine you had in your vehicle, some, like my 2012 2.0 140bhp golf only required a minor software update, and mine was done free by my vw main dealer. in the 30,000 miles i've done since then, i've had no issues at all, infact no issues since the car was new at all !!! however some cars etc required some replacement parts, different swirl flaps etc and an update etc etc. i would suggest that the way the car is treated/driven plays the real difference between a reliable car and a bad one, as does proper and regular servicing. also a deisel car that does less than 25,000miles a year will tend to soot up, clog egr's etc, and will cause injector problems too. these deisel engines need to do decent engines to remain economical and reliable, if you do less than 25,000 miles a year, get a petrol car, you will save money. Tip for VAG Diesel engines. change the glow plugs every two years, no longer. Also, as my car is out of warranty now and well over 100,000 miles, since the warranty ran out, and being a reasonably experienced mechanic, i service it myself and it takes me the best part of a day to service it properly . i always use genuine v.w. parts with the exception of engine oil ( i think VAG low sulphur oil is rubbish) and i use the equivelent spec castrol edge fully synthetic. yes it is expensive, but it doesn't break down inbetween servicing loosing viscosity , plus the additives really look after the engines seals etc. plus i wish people would do the dpf regens properly ! it matters !!
love the vids and your honesty, and i hope my tips above prove usefull to someone ! all the best !
@@dockerandy Only the 1.6tdi needed new parts as far as I'm aware. If you knew what that 'minor' software update was doing you wouldn't want it on your car. You need to read the document that's floating around which goes into detail about what the software update actually does. I'm surprised it's even allowed, but then it's voluntary which I guess helps cover their backs.
Good result James, thank goodness for companies like Warranty Wise. May I say it`s nice for an honest and trustworthy chap like yourself to have a little good news once in a while.
All the best my friend, Stevie.
Cheers Stevie!
Wow!!! Pricey injector, I work for BMW and that’s frightening even to me! Never owned an Audi and don’t think I’d want to now. Have to say your after sales service is second to none! Always there and fair to your customers. Hope the new place goes well for you, you deserve it sir 👍
Thanks Steve
It's not an Audi injector. Same injector for Seat, VW, Skoda etc as engines are shared!
A friend of mine had 4 bad injectors. After replacing all 4, it turned out they had fried the ECU as well.
Quite pricey.
@@panzerveps seems VW group has problems with injectors and ECUs? Had an issue with a 1.5TSI Golf at under 2 years old with those exact issues. And that’s on a very different engine too
@@youraveragejoe1 TDI and TSI are two quite different engines with very different injectors.
My friend's engine was a TDI.
Of the hundreds, if not thousands, of cars I've worked on over the last decade, I've only seen a handfull (4-5) of bad TSI injectors vs a few hundred bad common rail injectors.
That was a great outcome! I'm always amazed how much manufacturers charge for injectors - taking the p@ss
Isn't it
Another massive reason the injector fails on the 1.6tdi is people don't keep up with the service intervals in my opinion a regular oil filter fuel filter and oil change will see least amount of problems the fuel filters start breaking down and particles go through the injectors and clog them up also the electrical units on top of the injectors fail my mate has the a1 has just turned over 187k still has original injectors and clutch and turbo has had zero issues only issue he had is Bluetooth connection sometimes loses connection but can live with it haha
Cheapo Chinese tyres on that Audi. Never understood why people skimp on probably the most important safety component on the car.
Probably not left with enough disposable income after buying the thing to kit it out properly.
Chinese tyres like most things made in China a lot better than they used to be.
@@jeremywinkfield8523 yeah but they’re still much worse than proper brands such as Michelin, continental etc. often much worse braking and grip and they wear faster
Those injectors are shared over all of the VAG diesel engines, so if this is the reason you won't buy another A1 TDI, you'll have to stop buying VAG in general.
I've been a VAG mechanic for 13 years now, and while it's not uncommon for them to go bad, it's not something you see every day (or week) either.
Typical of those "warranty" scammers to decline replacement of one time use parts like torque to yield bolts, crush washers etc.
Why do I call them scammers? Well, because I have yet to see them cover anything.
Leaking rear main seal? Sorry, we only cover head gasket failure.
Leaking head gasket? Sorry, we don't cover head gasket failure.
Leaking panoramic roof? Sorry, you should never buy a car with panoramic sun roof.
It's probably just one wire on that 500 mate, just slit the rubber boot and rejoin it with a connector, fill the boot with silicone to repair it, peg your warranties at the legal minimum of 30 days, your sticking your head in a noose with 6 mths on old cars, your customers won't realistically expect any more, I try to help anyone out no matter how long but I'd charge after a mth, for parts at least, as your realising diesels are a nightmare, petrol cars don't give you much trouble but diesels are a nightmare, just done a turbo on a pug this week myself.
Within six months the seller has the responsibility to prove it wasn't a preexisting fault. Thus if no cover this chap could end up in court proceedings and bad publicity.
James we ran 30 caddy and transporter vans a while back,nothing but trouble,oniy kept them a few months and went back to ford and vauxhall.The other thing with VW was the price,cost a lot more than the Fords and Vauxhalls.
Yes Im not sure the premium is worth it
In 20 years in the trade I used warranty wise and found them the best in an event if a claim. I also remember how user friendly their software was and good prices... I like you James always put the best cover I could on... Also tried putting £100 per car away got burned on that idea so couldn't reccomend that.. Went back to insurance warranties then... Great channel James.... Theres not many dealers out there with your caring approach
Cheers Paul!
I had a golf with that same engine and they are prone to injector failure and very expensive. Luckily they're not too bad to get out like some but mine went during lockdown and the best prices I got had no stock. A friend in the parts trade got me one at £430 which I still thought was dear even at cost price. Once fixed it was off to we buy any car
I've just had a leaking thermostat sorted on my 4 year old A4 Quattro TFSI. Labour was 2.9 hours! You would think the engine had to come out...
Fortunately, I bought a six year warranty with the car so I didn't cop the £740 total bill. Utterly eye watering total.
you buy this over engineered german shite you have yourself to blame..buy a toyota and it'll run forever
@@isaachunt5799 hardly over engineered. It is cheap plastic,VW have modified it several times and it STILL leaks on my Golf R.
I had to get the thermostat replaced on my Audi A1 2.0tdi 2012. I paid a mobile mechanic £60 to fit it and the OEM VW part was about the same price.. Garage prices can be crazy.
Thats the problem with Audi's, everything is just crazy prices to repair/replace. That's why so many relatively new Audi's get written off by Ins companies. They are a prestige badge, but not worth the aggravation or hassle of ownership. You need deep pockets to own an Audi for any length of time.
I've been avoiding VAG cars for 15+ years now, ever since the Audi 80 became to old to buy. They were at their best in this era.
Have a warranty on my old 3 series with handler protect. was very impressed. Was £150 for 24 months cover! Only downside is once over 100k miles they only provide half of parts cost
I had a Vxl Astra 2.0CDTI SRI Sports Tourer 2013 built in Germany very reliable car.
The biggest claim I made was for a Passat. Purchased it as a temporary run about. It had already had its clutch and timing belt done. However would have this horrible vibration. Garage was a vw dealer and said they couldn't find a issue however did note the vibrate. 3 times they had this car and still wouldn't delcare what the issue was. There lead tech came out and within minutes stated it was the DMF. However they said they wouldn't repair it. Raised it to Volkswagen UK directly. Quickly turned around and the repair was offer. They also replaced the clutch also as they deemed it a poor job overall. Total cost was 1300.
At 100k+ any injector can fail. Not sure it's a logical reason to never buy a A1 TDI ever again.
Had injector issues with a 20k mile 1.5TSI golf. Of course this can happen on any car but I have a feeling VW group are prone to these issues
Enjoyable vid, great result on the warranty, that VW looked really well.
VAG stuff certainly not to the reliability standard that people believe. If your going to spend VAG money then go Japanese.
What cars are Japanese
Honda and Toyota are in a different league to VAG stuff for long-term reliability.
Looking at non-VAG prices online (£120/150) has the garage bought/fitted a set of 4 - I appreciate the refusal of just 1 bolt, seal, etc. Might be worth finding out in case another injector goes.
People are commenting about German car manufacturers - I worked for one who couldn't accept how much better Japanese suppliers were in terms of product quality/low failure rates compared to their traditional German suppliers - good engineers but probably complacent.
Customers are probably happier to buy with a recognised warranty.
I teach a lot of kids from wealthy backgrounds, they arrive to School in Range Rovers, Audi's and BMW's. I once mentioned the reliability of a Toyota mentioning they were better than their crops of cars! They nearly attacked me when I said Audis were second rate vehicles! The power of a badge!!! They could not believe their ears!
I work for zuto mate and if the dealers we worked with provide after care like you do it would make my life a lot easier 😂 keep up the good work
I bought a C6 Audi instead of a C7, purely because of dieselgate, and I did not want the trouble associated with that. Other than that I've been driving Audi over 10 happy years.
Failed injectors can be refurbished, but I bet Audi did put a funny remap on that A1.
Wow ! I'm glad you managed to get that sorted James thumbs up for warranty wise.
Result hey
I run a golf and my mechanic only does vw and audi. He detests the a1s with a passion. He always has one on ramps whenever I go for one thing or another. He also advises getting petrol variants at the moment as diesel customers are having a bad time at the moment.
I am surprised the injector wasn't part of the recall that VW had some years back. My first passat-motorway at 70 then the engine died,,,,,AA came out and diagnosed an injector problem, my garage sorted it out, then 3 months later I got the recall from VW regarding the injectors. Luckily I could claim back from VW what I had to payout getting the first one done.
Having worked on VAG and particularly Audi for 20+ years you'd do well to avoid that 1.6 Tdi in anything, we repair at least 2 cars a week with failures like this.
Do they all happen to have the EA189 engine with the emissions fix software installed?
@@reeced5521 Reliability is generally poor particularly injectors, its rare to see a car that hasn't had the update for emissions in the UK, turbos, EGR and dpf problems are common even at low mileage and seem to have problems around 40k cycles, rough running after injector replacement where independent garages haven't coded in the new injectors is common too.
Having owned an emissions fixed car myself, I had it reversed as soon as I found out and did a fair bit of digging myself. From what I found, people started experiencing issues shortly after having the fix software installed. Whether that was a coincidence or not I couldn't tell you. But my 2.0tdi felt like a different car when the software was reversed to a pre-fix state and I had no running issues up to when I sold it at 133k miles.
@@reeced5521 interesting, how was it reversed?
Thanks for sharing James, good to hear there are good news stories about Warranty companies 👍
Cheers bud
Moral of this story is avoid VAG cars. In the price range your operating in to risky.
What Michael Brown said above ^ I work on this stuff daily and anything older than a few years old is a real lottery with VAG vehicles
I never had any interest in VAG vehicles. Don't think I ever will watching videos like this and reading some of the eye opening comments from owners with their issues....
At 8.39 you said your not a mechanic, how do you fix so many cars yourself , great videos BTW love this chanel
Thanks Pete
Glad that claim paid out for you James.
I cannot stand Audis. Such over rated, snob trinkets which are the cars of choice for idiots who think they are better than every other human. Audis are just VWs in a fancy frock at the end of the day. Stick with decent cars like the Hyundais, etc. Great video fella
PS: absolutely love the 2CVs
You can get those injectors at Euro car parts alot cheaper.
I would avoid buying German cars in general----long-term reliability is quite poor, and the parts can be a bit pricey. The exception to this seems to be the Polo, which has a decent reliability record
Mmm but the chains lol
Totally agree especially the spares costs are so over the top.
Isn't a Polo TDI mechanically the same as an A1?
I think nowadays reliability is inversely proportional to price.
If there's a car parked on the hard shoulder it's a premium brand not a cheap one. I would guess it's because the extra money, rather than going towards quality, goes towards (unreliable) bells and whistles.
@@john1703 Yep, same platform, same engines etc.
You will need to change all 4 of them injectors now or you will be in the same situation very soon and also hope there is no piston damage as they tend to damage the piston
Wow , a constructive comment you feeling ok?
@@ChopsGarage I just like to keep you on your toes 🤣🤣
I stick to petrol Honda's and Toyota's because of stuff like this you prep them sell them and it's very rare to have a comeback, Nothing as expensive as a cheap German car I'm afraid.
Agree.
Sir, good job Warrantywise saved your Haaaassss!!!! You are such a good sincere bloke I would even trust you to take my daughter out!!!......but.....I don't have a daughter! Doh!!!
Damit lol
My A3 has had two injectors go on separate occasions. I had the software update after diesel gate... Audi each time wanted to charged 1500 euros to fix. Even though it was out of warranty, they covered this after I threatened legal action.
Regarding the Rio key. My Kia Ceed was doing a thing where the remote wouldn't lock. If I put the key back in the ignition and wiggle it, then pull it back out and listen for an audible click as the key is extracted, the key remote will lock the doors. I think something is sticky in the barrel, so the car thinks there is still a key in the ignition and won't lock. Just a thought. Could be very wrong.
Great video yet again, very informative regarding the warranties, all the best!
Cheers Ross
Just had the same injector fault on my a1 at 88k luckily managed to get a reman one for £190
O you did well then. Some of these diesel specialists places will change all 4 injectors regardless if just one injector has gone down . With a 4 figure bill.
@@cherryred1732 luckily I’m a mechanic so managed to get it swapped out myself saved a good few quid
Sadly in Germany from 2022 on the new BABVVO laws will make it almost impossible to drive such a car on public streets due to the planned enormous climate protection fines for moving combustion vehicles (up tp 50 Euros per Kilometer) to save the environment.
This is exactly why you need to get the best out of any part exchanges that you possibly can, if you had to eat that cost then at least you'd have a decent profit from the p/x to cover you 👍
Very true statement.. 2 bites of the cherry on a p/x can go along to a burn couple months down the line on a declined warranty claim
I feel you are becoming too involved in each deal... spending too much emotion on past deals...given that you are broadcasting on the internet and thus raising expectation by future customers...is going to have a toll on your future direction...
Saying no..limiting your past sales loading on current energy levels is important for a one man show..for your future showing and development.
Manage your energy... I write as a successful past single operator covering a distribution network from Japan into Africa.
Your attention to detail is showing strong in the well above average quality of your stock..
My admiration and respect sincerely.
Many thanks buddy
It's a fine art☺️
'Over egg the spoon’! Nice one! 😂😂
Vw/audis either injector probs or dpf probs. Wouldn't touch one
Same here, i have a pd130 Golf and wouldn't touch any of the later diesels with someone else's wallet 👎
Had injector issues on a 18 month old 22k mile 1.5T golf so not exclusive to the diesels it seems
Bet WW are doing good for you due to your channel mate, I've always found warranty companies shocking, you'll probably find all your claims being paid mate.
Never seen it bud was news to them when told them about vid going out today
@@ChopsGarage keep on the right side of them, that was a good result, agreed a sale on my brown 500 tonight, only at 1800 tho and only 1 person on it, but I'm happy enough with that.
I had a injector go on the fiesta I had earlier this year rac took me to one of their garages didn't have any warranty cost me 500 fitted 2 month later another one went so got rid.
just love your honesty with all your cars
Thank you
I've got an 09 VW Caddy Maxi Life 1.9 tdi with a 5 speed box. Best motor I've ever owned. I must be lucky.
Same here Wayne I had a 2008 caddy van drove it right up to 160 thousand miles absolute bulletproof reliable and still smooth and quiet when I sold it
@4:07 That it a glorified VW Polo with a premium for parts and labour.
Hi guys I'm still paying my 10 year Peugeot, they payed already one injector, one turbo and one suspension spring all in main dealer, always the first car year payed 1 year warranty, will save you money in the end.
Selling cars is a nightmare.
lol that it can be
@@ChopsGarage chops stressfull buddy, i tried it, made few £££ but lost more than was making. Selling cars is a 24/7 365 days job.. lot time involed.
@@ChopsGarage but your fair guy with selling cars, your honest in your videos. Its best way to be. The car trade full snakes.
Interesting video, I suppose if you know Warranty Wise will repair these faults going forwards then it's not necessarily a reason not to buy another Audi A1. You seem to spend a lot of time on post-sale customer care which is great for the customers and your reputation but do you think this will be sustainable long term once you expand? I'd be of the view that the reason you have the warranty in place is so you don't need to get involved?
The British market perhaps understimates the marketing skill or perceived quality that the Germans have engineered into their badges.
German s are very gifted business people and excel in marketing skill.
Being status concious as we are in this country makes us suckers for perceived value...a marketing skill. There is difference between perceived quality through marketing and mechanical strength.
Kia Hyundai and Toyota Mazda are today bought more often in the German market than ever before.
The Germans are not prolific in Asia Africa or the Middle East...and most cross the Sahara in Toyota's and Mazdas..very few in Amaroks or X3.
Have you ever been to Japan? Probably an overstatement, but nearly half the cars in Tokyo seemed to be German. Benz & BMW seemed to be especially popular. Even here in Australia, with the end of local car production & GM/Holden pulling out of the market, the Germans are now doing a lot more volume.
Gday Aussie...thank you for writing I remember the days of Holden...good days!!
@@davidthomas9 To go to the future fir Britain...I wonder if there is regulation in the issuance of auction condition report s in Britain as I felt was happening in Japan...we bought vehicles on the back if auction certificate s and shipped the vehicles to Africa for companies and individuals over a period of years with confidence.
Japan moved stock worldwide...fed it's shipping and manufacturing industries accordingly.
Does Britain have a standardized auction certificate system ?
@@adamanthony7465 Interesting. If OZ is any guide, there's probably no standardised system. Here. the auctions only seem to give full reports on their near new & ex-lease cars, but they will advise if they know anything major is wrong with a car. In my state at least, auctions are also exempt from having to provide a warranty where it's normally required (10 years/160,000kms), and they do make this clear to the public.
Thank you ..a good day ahead.
“Over-egg the pudding”.
Interesting to see the old Citroen 2CV & French reg Citroen Ami at the back of the unit.
Toys awaiting fiddling, I have a vid on the van if you look in my back catalogue
I'd avoid any modern diesel. If its not injectors, its egr, swirl flaps, dpf's etc.
I've never had a quote from the AA for anything that wasn't double what I finally paid elsewhere.
Can you please do a video on warranty wise, criteria for making valid claims and potential pitfalls. Whether or not it's worth having because my previous experience of warranty claims is that they find loopholes to avoid paying to fix issues.
I don't sell it. Its provided free on all my sales. Therefore if there is an issue its mine, the customer never paid for it so has nothing to lose. I don't sell it, or extended warranties as I am not in control of the claim decisions. If they approve mine great, if they decline I can still choose to get the work done.
Ha Babul is my rep too. Really nice guy
Yes nice chap
Watched a few videos of Audi's being repaired and parts prices always seem to be eyewatering! Good to see a warranty company paying up as they often don't have the best of reputations for paying out. Good that the Passat sold quickly one less to worry about!
They’ve absolutely skanked them on that injector 😂. We get them for £120 plus vat
Funny how repair costs are extortionate when it's an insurer / warranty company paying isn't it xD
People are ragging on WarrantyWise a little unfairly - 6 months breakdown/recovery cover is worth nearly £50 by itself
those who have clicked the 👎 button must be stupid this guy is a good car dealer honesty
is rare these days
Cheers bud
Have had scores of cars over the years and its the German ones that have given me the most grief: and the price of their parts is crazy. There are much better cars out there if you are not obsessed with badge snobbery.
Must just be that engine model that is that expensive for some reason. (demand/supply price hike?). Euro Car parts have a Bosch Injector for my 2.0 Ltr TDI A1 for ~£280 in stock.
Wow, that's an expensive injector! Just bought one for a Merc SLK (2009). £140 for a genuine Merc injector. Watched some YT vids and changed the injector myself - not a difficult job.
Is that £600 just for one injector or are they changing them all ?
From what he said I'm guessing just one, which is a horrific cost. I replaced all four on my BMW for a 10th of that.....
Wow 1k seems a bit steep from the alcoholics I work for another breakdown Co and charge around 250 for these on 1.6d VAG that's a reconditioned injector 2seals and new bolt I haven't fitted one for a while now and know the prices have been fluctuating but I think I'll be giving my AA mates a phone
£592.77 + vat for one injector. Wow that's really taking the piss.
I’d call that a result James!
Exactly
Warranty's are pants, if anything can be called wear and tear then it's not covered. I'd just buy the injectors and do it yourself, at least you'll know the job's been done properly
When you scroll on warranty wise, you can see the vin of the A1. Might want to blur it. Not being a busybody, just thinking of scroats watching!
Thanks Dan, but to be fair you only have to pay 9.99 for a HPI and you can get info on anyone's car
@@ChopsGarage I agree, but I know some folk get nervous about it. Cheers for the reply and good luck. Love the content, makes me want to get into the business.
If you had AA warranty instead of warranty wise, does that mean they would’ve fixed it on the road there and then because it’s covered ?
AA warranty is not simple to have as Dealership only as a private customer it's simple to purchase... AA and RAC will randomly chEck dealership cars and every car needs full service history, 2keys, immaculate bodywork I use them and their criteria is tough
If I was you I'd add up all the money I've spent on warranty cover and then add up the money that's actually saved you in expenses. I can't imagine a warranty company will be running at a loss
I wouldn't toch a German car with a bargepole.
I've never forgiven them for bombing our chip shop.
£500 for 1 injector that's ridiculous
Isn't it
You wouldn’t want to buy a Scania injector then - £800 + VAT
There not hard to change but sully expensive . 550 each from dealer. I picked 2 new of ebay with updated s code for 290 and 270.
If ones gone, more will follow
I'm not going to say you were lucky on this one. Lucky would have been you never heard of the car again,. I'll say it was clever to have the warranty in place. Onwards and upwards.
Yep lucky
See you were on UpnDown live chat yest asking about the Citroen (Bx16v) What is it with old broken MGs and Citroens - problem you wish to share? 🙂
Lol I like old crud
Warranty claim on an Audi. I am shocked, shocked!
The key fob on my 7 series the battery doesn't last more than a month before the car says it's flat .
Very slim margins on those cars @ 3,4 grand its good you can get a warranty for them save your ass👍
I can’t see the link to the guy in wales.. could you send it or repost as a reply please? Great videos
I wonder what the total cost of the warranties are against what you claimed for.
So 1 injector is new,I wonder how long before the other 3 throw there hands in the air and want replacing?
Do you think the customer will keep the car long term,or see the warranty out and bail.
Not sure I defo be tempted to take WW up on the extended warranty
Hey, wondering if you can give me some advice please - just purchased a 2013 A6 2.0 TDI - got it back home and the next day after nipping out noticed a strong smell / smoke coming from under the bonnet... when I had a look where it was coming from the DPF has a split along a weld. The trader I bought the motor from said the Engine and gearbox are under a 3 month warranty... would it be best for me to contact them to put a claim in or sort this out myself considering the hassle some people have with traders? Cheers!
I used to be a dealer, had a car site and did everything properly like you do but with all these arsehole public these days who can't own anything themselves or take ownership of an honestly prepared sold in good faith 10 year old car I gave up. Went off to college to do an HND in automotive engineering and became a lecturer in car mechanics which I loved doing and have only recently retired from doing as the charity that employed me unfortunately folded.
That's a shame. Yes government makes no o e responsible for themselves
AA charging £1000 for an injector fix. Thats biggest joke.
Why? They get the part and fit it whilst you are waiting. It's their business model and they are not forcing you to accept it.
My VW is going to the dealer for it's free inspection as the warranty runs out in 3 months. They will do a whole inspection video recommending all manner of servicing, maintenance and repairs but I am not obliged and will not take them up except for anything under warranty.
The point of the inspection according to the dealer is to catch anything still in warranty so I will take it because if something is wrong and they miss it ...
@@michaelgoode9555 doesn't change the fact its a joke
I own a service and mot repair garage I point blank refuse to deal with warranty company's I always say customer pays and claim via invoice these warranty company's are nightmare to deal with and can spend hrs on phone
Don;t you find that leaves you are the mercy of a garage play parts darts with you being expected to pick up the bill. I like to offer it too due to the breakdown cover so they don't expect me to sort a recovery bill or come out myself
Surely that's all the injectors?
Nope 1 mate
@@ChopsGarage Eek
Shame about the Passat, it's a great car.
Warranty wise are not regulated by FOS or even the motor ombudsman. Think I'll pass on an unregulated company.
I think you will find 99% of the products and services you buy each day are from unregulated companies. You'd never buy anything if you required this of each of your supplier I'm afraid.
@@ChopsGarage I should have worded my comment more concisely. All I was trying to say was that companies such as insurers, warranty claims, banks etc are usually regulated by FOS. At least you then have an avenue to have any grievance arbitrated independently. With warranty wise, there is no such recourse. I have no experience of them and have only formed my opinion based upon the 1 star reviews from Trust Pilot. One review read that the terms and conditions consisted of 30 pages and electrical faults aren't usually covered. The vehicle has to have had service history that is in accord with the manufacturer intervals. Perhaps, the warranty terms offered to traders is more liberal compared to the one offered to the general public. I ran a quote on 2011 Seat Leon mk2 1.6TDI, 80k miles and 12/120 level of cover with £100 excess, £50 labour rate, 1k repair limit came out at £35 per month. Air con, emissions etc not covered. It's quite expensive for what it is. I'd happily take the gold warranty if I had been offered similar premiums that are available to you. I'm not having a moan about warranty companies, it's more about being healthily skeptical.
It's over egg the pudding mate
Higher stressed 1.6 TDi or TSi T FSi guess the A1 was
I believe it's due to the emissions fix software. I don't know for sure but I bet that A1 has it installed leading to this failure and warranty claim.
@@reeced5521 aha. Makes sense
Scotty Kilmer had his views on Audis etc - and having had a fair few I am with him - avoid avoid avoid!
Whilst German cars are definitely not the most reliable, Shoddy Kilmer is the very last person I'd be taking advice from.
@@ferrumignis I’m not taking advice from him, I’m agreeing to his point in this particular topic - based upon my own experience of about 50 German cars over the years 😉 my daily drivers are Tesla and Toyota - that should give you some ammo for a retort 🤪
That wot you get when selling like that that why I won't buy one experience to work on and nead deep pockets!!!!