Jon Isaacs talks you through the most common ways to reset or recalibrate your treadmill in order to fix a problem. For more details visit www.chartered-engineer.com/
Hey john great video! I have a issue. I have a nordictrack x22i and the belt only moves in the manual mode, or warmup. Once the program begins the belt stops. The incline/decline operates Any thoughts? Thanks
NOTE: This product works exactly as described. ua-cam.com/users/postUgkxguEIMc_Qwab-3QMTpF6jaRL80hiOOsIN It originally earned a four-star review due to a minor defect (see below). However, the manufacturer's customer service rep (Lita) went above and beyond the call of duty and deserves five stars now. I wish I could give even more!I purchased this item which arrived quickly. Assembly instructions were easy to follow. There was only one problem: One bolt did not screw into the hole properly. I called the company. Their customer service rep (Lita) was terrific! She took all my information and submitted a request to replace the defective part. I'm hoping to finish assembly and start using this treadmill soon. (Fingers crossed...)FOLLOW UP: Lita called back to inform me that the company will send a replacement part AND a technician(!!) to install it properly. AMAZING CUSTOMER SERVICE!! Thank you!!
Hi Jon. Nice video. Can you tell me how to recalibrate Reebok tt3 titanium treadmill? Its showing E6 -140 on the screen and the incline function wont work below 8. Rgds Imtiaz.
Hi I’ve just got an old power jog gx 100 it’s great but seems to be going to fast is there anyway of callibrating it or do I need specialized computer equipment thx
Hi, I’m hoping you can help. We recently purchased the Addidas t19x treadmill and have had so many problems with it. Thankfully we’ve been able to get an engineer out to fix them within our warranty. The problem we have now is the ‘other settings’ asks for a passcode. The engineer had no idea what this was and tried to input the model number, generic idea of a password etc. with no luck. We want to get into the settings to try & turn the button volume down or off completely. I’d really appreciate the help if at all possible please. Thanks x
An old video now so not sure if it’s still checked in on but I see the treadmill you are using in your video is a JTX sprint 9. Using the method you state doesn’t work on my sprint 9, nothing happens when I do that button press method, could mine be faulty ? Many thanks
Wondering if you could advise... My Fuel 63 treadmill belt was slipping as I ran, so I disconnected the machine and adjusted the belt as instructed in the manual... However when I was about 40 minutes into my run the treadmill just started speeding up on its own to maximum velocity and only stopped when I removed the safety key... Since then every time I switch the treadmill on I just goes straight to full velocity without me touching any buttons, then cuts out and it just repeats the same sequence (Speeding up and cutting of and so on) until I disconnect the key!!! Absolutely baffling!!! Can you help ??
I have a proform 305 cst en the panel that is down has the start, stop, speed up and down, etc. buttons, when I want to press some of them not working,
Hi. NordicTrack NETL25711 1650264 T 25.0 TREADMILL , the speed need to recalibrate , i did a factory reset and the issue came back. I measured the error and it is 1.6 On speed of 10.I do not find any help in Nordictrack sites etc.Tnx
I noticed during this whole video your distance didn't increase. I am having a similar issue. I have a Reebok GT30 and the there seems to be something wrong with the distance dial. I ran for 10 minutes and it was showing I had ran 1km! which is crazy. I normally run at a pace of 6 minutes per km. Any idea what is happening here or how this can be fixed? As you can tell this is very inaccurate data and quite frustrating as I am training and need it to be right!
Hi Jon! I hope that you and your family are in excellent health. I have a NAUTILUS T514 model and the treadmill stops by itself while is running. Do you know how I can do the the reset on my NAUTILUS T514 model? Thank you so much for your great advices to us. We greatly, greatly appreciate them.
The machine is probably cutting out details to overload. Try adding 30ml of silicone oil between the running belt and deck. This will reduce the friction and hence reduce the current drawn and so prevent an overload
Hello my sunny treadmill has a continous beeping noise and screen displays oil. We've oiled the belt but it continues to display oil and beeps. What would you suggest?
Hi John. I have a pro-form trademill, which I've change a mother board. After I calibrate it,a step on,and the motor goes to completely stop.I also have check the sesor too.I wild appreciate some advice if it is possible . Thank you very much
have a 10 year old proform. motor starts and stops in a few revolutions. changed motor control. took apart control panel. may have had a short. not burn marks but plastic between control panel and screen was bit melted and some sign of dried water, machine starts stops and beeps repeatedly. wondering f rest will help. Motor ok. incline ok.
My trademill makes beep sound and doesnt work at all. The engineer came and said I would have to order expensive part from manufacturer and when I said ok lets do it he said they don't have it anymore.He charged me 50£ for visit and he had no clue what is broken as I bought another trademill,the same type and model,replaced the part he was talking about from the new one to the old one and it didn't work either. I used the new trademill sinse then but today the same thing happen to this one and it beeps instead of working. What to do? I can't buy the third one!
Sometimes the sequence of buttons that you press is different between different types of machines and there are some cheap machines around that do not have any re-calibration facility. You will need to google your specific machine to find out what the exact sequence is for it.
Hi Ady - as I recall, the ZR8 recalibration is done via a micro button on the MCB (lower control board). You push and hold the button whilst powering up the machine which then automatically initiates a recalibration of the speed and incline.
Hi Jon, I have a nautilus t628 treadmill that speed display in km / distance but speed on running belt is running in mph. Is there a way to factory set etc, just purchased second hand and machine has had very little use, but was disconnected etc to transport. Thanks for any help as can't seem to find anything online.
Hi Jon you helped earlier with giving me a link to the manual. I have tried to do this and it runs the sequence of events but yet the treadmill will not run at an accurate speed, it may be set up at 4 mph but your running at around 8 mph+ I'm finding no help online or through nautilus and it seems a shame to sell the machine for spares when I'm sure it should be a simple fix, but as I brought second hand from ebay I'm left with no other options but to try yourself again. Thanks
Hi have a nordic track T7.0 and it has switched from km to miles how can I revert. Also where does it say if km or miles. Can only work it out by the speed?
@Jon Isaacs, Chartered Engineer Hi Jon, I have a Nordictrack treadmill NTL 14119.5. I had to move due to the military, and when the movers assembled it, the speed is extremely slow. I can see that they connected two sets of wire groups from the top body to the motor's motherboard. However the speed is ridiculously slower. Any tips?
@Everyone, Jon, I figured it out. Nevermind, sorry. So on the motherboard, there is a plastic piece which is looks like a screw (white in color and hss a phillip-head, on one of the corners of the motherboard). This plastic screw sits on a small metalic transistor looking piece, and as I tightened or loosened it, the motor responds with increased or decreased speed. I hope this helps anyone else who had their movers accidentally mess-around their speed setting on the motherboard :).
@@djdsk4444 Hi Pete - thanks for the update - that is the last (and most expensive) item in the list of possibilities. Hope it works for you. Best wishes, Jon
How do I recalibrate a Fuel ft94 treadmill? It is showing a E5 error code. Moved it from one house to another. Before moving, it worked fine. After got it set back up, wouldn’t work. Shows E5 on screen.
It is most likely to be a wiring problem - perhaps a wire has got trapped or disconnected. The recalibration procedure would normally only be needed if you fitted a new circuit board or mechanically disconnected the incline motor and lost the original height position reference data. I can't recall the exact recalibration procedure, but I think its along the lines of holding down start and incline up button together whilst you insert the safety key. Sole (Dayaco) are the manufacturer and they will be able to confirm the exact sequence for you. Best wishes, Jon
Would You happen to know how (or if it is even possible) to run the calibration process on a BH G6421C? I had my main board replaced recently and the treadmill is too fast even at 4kmph setting, I suspect it has something to do with the motor sensor calibration and the board controller but not sure how to proceed. Any help/advice would be much appreciated, I've tried holding down the start/stop with various combinations but can't get it to run calibration.
HI - I'm sorry I don't know that specific access code. I always BH fitness to be helpful so perhaps approach them directly. The speed setting could be contained in the console software (via a service menu) or there could be a potentiometer on he lower circuit board (MCB) that could be used to adjust the speed. Obvious question, but is the treadmill set to miles per hour instead of kph?
@@charteredengineer Thank you for responding, I've sent a query to BH and I am hoping they will respond. I have tried switching the treadmill from miles to kmph and vice versa but have had no luck in sorting the speed issue. I'm surprised that there is nothing mentioned in the manual to guide the user on running the calibration function and none of the usual button combinations seem to work. All my earlier treadmills had a simple button combination that would bring up the calibration for the incline and speed. I've seen the MCB (one next to the motor) when the service technician replaced it but didn't notice a potentiometer on it. It is surprising that the service provider for the treadmill that changed the board in the first place doesn't know how to run the calibration. Hope BH responds to my query. Using the treadmill in the current uncalibrated mode is a no-go for me.
@@DIvadxat I agree. The technician should have set the machine up correctly. The calibration setting are not something you would expect the user to access which is why they do not generally appear in the user instructions. Good luck and please post about how it goes.....
@@charteredengineer After some tense arguments with the service provider we identified the potential issue. At some point the factory fitted motor 2HP was replaced (due to wear) with a new one that was a 2.5HP motor, but the MCB remained the same. This was causing the MCB to fail and speed control to be messed up. This particular model does not have a calibration function according to BH. The MCB, motor and speed sensor are intended to work as a set as per my understanding from discussions with the service provider. Now they've changed the motor back to a new 2HP motor and paired it with a brand new MCB and sensor. So everything is within specification. The treadmill seems to be working fine now, although I haven't used it for a long walk or run as yet, from initial impressions it feels like it is working as it should. Simply put, if the replacement motor was in-spec perhaps there wouldn't have been an issue at all.
I have a proform cadence 500 and we use it without buying the ifit prescription,the problem is when you step off it after a few minutes it doesn’t save your workout we were doing someone from proform said something about recalibrate the software so I waited to learn how then phone got disconnected does somebody know how to do that.
Hi Roman thanks for your question. Visit my website www.northwickassociates.co.uk and use the free of charge Ask an Expert submission form and I'll be delighted to help! Have a great day, Jon
I need immediate help, if you can, please. I have a 2013 Horizon CT 9.3 Treadmill purchase in 2016. It has been used only for walking and that too very rarely. However, I have been servicing it regularly. Since a week it has started giving problem for the first time. While in use it suddenly stops and a clicking sound starts coming from the control board. After a few minutes it resets itself automatically and starts working normally but after a few minutes it again stops suddenly and the same clicking sound starts coming from the control board. The console screen shows a prompt "5 101 MI 02" and this happens again and again. I am in Canada and Horizon fitness doesn't have an efficient and effectively caring after sale service here. I don't know what to do to overcome this problem. Can you please advise as to what I can do to get rid of this trouble. Or how to reset my machine with regard to this trouble? Thanks.
Hi Ronnie - as I recall, there is a miniature push-button reset on the lower control board (MCB) on these Reeboks. The procedure is turn the power off, and push and hold the reset button on the MCB while you power-up and then release the button after about 3 seconds. The machine will start a re-calibration procedure. Be careful as there is mains electricity on the MCB!
Hi Jon, Your videos are great. I’ve been learning a lot from them. I would appreciate if you could offer an advice on a treadmill that stops and starts again during workout. The panel still on during these events. I hear the same clicking sound it does when the running belt starts to move at the begging of the workout, repeating when the belt stops and immediately starts again. Any idea what it could be? Thank you.
Hi Sienna - thanks for your feedback. I can certainly assist and I suggest a remote diagnosis as being the best and cheapest option.
In my opinion, it is important to diagnose faults thoroughly as this ensures that the root cause of the fault is being addressed. For example, in your case it could be a circuit board problem and circuit boards can often fail due to overload. If you simply pay to replace the circuit board without resolving the overload problem (ie. the root cause), then it is very likely that you will soon have the same problem crop up again and you'll be back to square one. The remote diagnosis helps you avoid this situation.
I offer a live remote session which is priced at £49. For this, I will schedule a live video call with you where I will diagnose the problem there and then (with your assistance). This usually takes about 20-30 minutes and the video meeting can normally be scheduled within 24 hours subject to availability. This is the most thorough diagnosis option since I am able to pick up on any nuances which can sometimes be significant.
More details are here www.chartered-engineer.com/remote-engineer/
With the above options you will get a professional, root cause diagnosis of the problem and then you can decide whether to proceed with a repair or not. If you decide to proceed with a repair, I can refer you to a local specialist engineer to complete the work for you. Otherwise, you may choose to repair the machine yourself and I can support you remotely if you wish with both obtaining any parts and with the fitting of parts (additional remote assistance would be chargeable).
And if you decide that the machine is not worth fixing, then I do have a choice of brand new replacement machines in stock at a preferential price which may be of interest. These deals are exclusively for my customers and are not available elsewhere!
Please let me know how you wish to proceed and I will get things moving in the right direction for you.
Hi there, I have NordicTrack commercial 1750. I have a problem whenever I use my treadmill, it go incline to the max then go to the min incline. Even I stop my work out it still keep going to incline max and decline min. How to fix this ?
I have also replaced what is called the Negative Switch because wasn’t moving, but now the incline is acting crazy and staring up when it is reading 0”.
I recall that there is a procedure for re-installing the android OS on those consoles but you will need to google it for details. It is a last resort however and you will invalidate your warranty if it is still covered. Often these faults result in a new console being needed - Proform are not very good at making their products repairable in a cost effective manner which is bad practise.
Hi it could be you have a problem with the incline. We have a remote engineer sevice that may help. Visit our website northwickassociates.co.uk and click on remote engineer
I have Gold Gym 430i. It was working fine until we started install of iFit app and phone died. Now the treadmill not start, even after hard resets and holding Bluetooth button down for 30 seconds. iFit customer service said I need a new console. I wish i never tried install of the iFit software. I feel like there has to be a way to factory reset the machine. Purchased this for $377, a great deal. They want more than $500 to come and install new console. Do you have any tips?
Hi Joe- thanks for your question. Check that the motor controller has power and check the wiring from it to the console. The console should be receiving more than 5 volts DC on the positive and negative wires of the harness. If this is the case then unfortunately I think you will need a new console. We offer a remote engineer service for GBP25 if you want guidance on how to fit the new console yourself. Best wishes Jon
I have a Nordic Track C600 it comes on it comes cutting off and it says Calibrating after it Calibrates I try and cut it out it still cuts off and cuts on the belt will move for 3 seconds and stops could you tell me what this may sound like Thank You
Sounds like a possible bad connection. Also an MCB and motor fault can cause the running belt to stop but usually this is not accompanied by a calibration. So check a the wiring first!
I have a pro form and the console will turn on, but then when I actually start it, it will work for some time (sometimes just a few seconds, sometimes a few minutes) and then the console will shut off (sometimes it will turn on again as soon as it turns off and at other times it will not turn on again even after an hour of leaving the treadmill on). The weird thing is, a lot of the time, the treadmill works just fine, but it has issues whenever I use it again after less than about 24 hours (I think). Does anyone have the same problem or could anyone help me? It would be greatly appreciated!
That's an unusual failure mode. I would recommend our remote diagnosis service. Visit www.northwickassociates.co.uk and follow the links to triage to check which option is best for you
Does anyone now how to reset a SHWINN 510T treadmill? Such a simple task yet no one is able to help me with it. There's nothing in the manuals/ Customer services where i brought it are giving me two weeks lead time due to back logs to even answer my question. Contacted Northwick too and your also claiming someone will be in contact. I'm loosing my mind
I have a murtasol folding treadmill. The step display isnt the same as my actual steps. So i dont think im walking as far as it displays. Can this be slowed down at all?
Hi - not heard of error 444. If it runs for 2 mins then stops it could be an overload. Check the running belt and deck for excessive friction and add silicone oil lube if necessary. Best wishes, Jon
@@garcil14 hi lady...he never answered me...so I had to unplug it for a while a few times to get it to start over. Because it was locked up in mode....shame this guy never answers
Please speak up, I had to hook my external speaker to hear what you're saying and the volume was still too low. I have no problems with hearing as I am a musian. This is very frusrating. PLEASE keep that in mind for your future videos. Thank you in advance.
This Nordic track treadmill is garbage every single solitary time I go to use it I have to call the guy he works 40 hours a week when I call him I have to stand in line and wait my turn all enjoyment for this treadmill is gone I hate this treadmill I absolutely hate it I keep asking them to give me a bypass so I don’t have to go through the Wi-Fi I just want a simple on and off switch but now they want me to go through the Wi-Fi so they can try and sell me those stupid workouts I absolutely hate NordicTrack computerized Wi-Fi Anything they suck do you not get one I’m throwing mine in the garbage it’s past the return date and it’s not worth the frustration of the aggravation in the garbage it goes thanks NordicTrack for being a bunch of
Hey john great video!
I have a issue. I have a nordictrack x22i and the belt only moves in the manual mode, or warmup. Once the program begins the belt stops. The incline/decline operates
Any thoughts?
Thanks
NOTE: This product works exactly as described. ua-cam.com/users/postUgkxguEIMc_Qwab-3QMTpF6jaRL80hiOOsIN It originally earned a four-star review due to a minor defect (see below). However, the manufacturer's customer service rep (Lita) went above and beyond the call of duty and deserves five stars now. I wish I could give even more!I purchased this item which arrived quickly. Assembly instructions were easy to follow. There was only one problem: One bolt did not screw into the hole properly. I called the company. Their customer service rep (Lita) was terrific! She took all my information and submitted a request to replace the defective part. I'm hoping to finish assembly and start using this treadmill soon. (Fingers crossed...)FOLLOW UP: Lita called back to inform me that the company will send a replacement part AND a technician(!!) to install it properly. AMAZING CUSTOMER SERVICE!! Thank you!!
Hi Jon.
Nice video. Can you tell me how to recalibrate Reebok tt3 titanium treadmill? Its showing E6 -140 on the screen and the incline function wont work below 8.
Rgds
Imtiaz.
Hi I’ve just got an old power jog gx 100 it’s great but seems to be going to fast is there anyway of callibrating it or do I need specialized computer equipment thx
Hi, I’m hoping you can help. We recently purchased the Addidas t19x treadmill and have had so many problems with it. Thankfully we’ve been able to get an engineer out to fix them within our warranty.
The problem we have now is the ‘other settings’ asks for a passcode. The engineer had no idea what this was and tried to input the model number, generic idea of a password etc. with no luck. We want to get into the settings to try & turn the button volume down or off completely.
I’d really appreciate the help if at all possible please. Thanks x
An old video now so not sure if it’s still checked in on but I see the treadmill you are using in your video is a JTX sprint 9. Using the method you state doesn’t work on my sprint 9, nothing happens when I do that button press method, could mine be faulty ? Many thanks
This is very model specific though?
Do you know anything about the nautilus tread climber 3000
Can’t get the belt to work. It says error code LS5.
Wondering if you could advise... My Fuel 63 treadmill belt was slipping as I ran, so I disconnected the machine and adjusted the belt as instructed in the manual... However when I was about 40 minutes into my run the treadmill just started speeding up on its own to maximum velocity and only stopped when I removed the safety key... Since then every time I switch the treadmill on I just goes straight to full velocity without me touching any buttons, then cuts out and it just repeats the same sequence (Speeding up and cutting of and so on) until I disconnect the key!!! Absolutely baffling!!! Can you help ??
I have a proform 305 cst en the panel that is down has the start, stop, speed up and down, etc. buttons, when I want to press some of them not working,
Hi.
NordicTrack NETL25711 1650264 T 25.0 TREADMILL , the speed need to recalibrate , i did a factory reset and the issue came back. I measured the error and it is 1.6 On speed of 10.I do not find any help in Nordictrack sites etc.Tnx
I noticed during this whole video your distance didn't increase. I am having a similar issue. I have a Reebok GT30 and the there seems to be something wrong with the distance dial. I ran for 10 minutes and it was showing I had ran 1km! which is crazy. I normally run at a pace of 6 minutes per km. Any idea what is happening here or how this can be fixed? As you can tell this is very inaccurate data and quite frustrating as I am training and need it to be right!
Hi Jon! I hope that you and your family are in excellent health. I have a NAUTILUS T514 model and the treadmill stops by itself while is running. Do you know how I can do the the reset on my NAUTILUS T514 model? Thank you so much for your great advices to us. We greatly, greatly appreciate them.
The machine is probably cutting out details to overload. Try adding 30ml of silicone oil between the running belt and deck. This will reduce the friction and hence reduce the current drawn and so prevent an overload
Hello my sunny treadmill has a continous beeping noise and screen displays oil. We've oiled the belt but it continues to display oil and beeps. What would you suggest?
Hi - try pressing and holding down the stop or reset button for 5-10 seconds. This should clear the message.
Hi John. I have a pro-form trademill, which I've change a mother board. After I calibrate it,a step on,and the motor goes to completely stop.I also have check the sesor too.I wild appreciate some advice if it is possible . Thank you very much
How do I calibrate I have a proform 400
my treadmill has a button that says press to reset should I press that to fix an error about the incline
I have a Taurus9.9 treadmill and I'm getting the Error E7 message. There's nothing in the handbook to say what this means. Hope you can help.
E7 is usually either an incline error or a safety key error. Hope this helps narrow it down for you.
i bought a reebok jet 300. but the safety key doesnt work. what must i do?
have a 10 year old proform. motor starts and stops in a few revolutions. changed motor control. took apart control panel. may have had a short. not burn marks but plastic between control panel and screen was bit melted and some sign of dried water, machine starts stops and beeps repeatedly. wondering f rest will help. Motor ok. incline ok.
My trademill makes beep sound and doesnt work at all. The engineer came and said I would have to order expensive part from manufacturer and when I said ok lets do it he said they don't have it anymore.He charged me 50£ for visit and he had no clue what is broken as I bought another trademill,the same type and model,replaced the part he was talking about from the new one to the old one and it didn't work either. I used the new trademill sinse then but today the same thing happen to this one and it beeps instead of working. What to do? I can't buy the third one!
Do these steps work on types of models. I have the 430i Airstrider
Sometimes the sequence of buttons that you press is different between different types of machines and there are some cheap machines around that do not have any re-calibration facility. You will need to google your specific machine to find out what the exact sequence is for it.
hey, I have reebok treadmill model re-11306 and Inhave a problem in the speed,always stay at 0.8 speed,what can I do to fix it? Thanks
Likely to be a fault with the console such as a button not responding or a faulty console circuit board
How or where can we get details of recalibration sequences from? Is there a website where they are listed? I have a reebox zr8.
Hi Ady - as I recall, the ZR8 recalibration is done via a micro button on the MCB (lower control board). You push and hold the button whilst powering up the machine which then automatically initiates a recalibration of the speed and incline.
Hi Jon, I have a nautilus t628 treadmill that speed display in km / distance but speed on running belt is running in mph. Is there a way to factory set etc, just purchased second hand and machine has had very little use, but was disconnected etc to transport. Thanks for any help as can't seem to find anything online.
Hi - thanks for your question. Details can be found here www.manuals.co.uk/nautilus/t628/manual?p=45
Hi Jon you helped earlier with giving me a link to the manual. I have tried to do this and it runs the sequence of events but yet the treadmill will not run at an accurate speed, it may be set up at 4 mph but your running at around 8 mph+ I'm finding no help online or through nautilus and it seems a shame to sell the machine for spares when I'm sure it should be a simple fix, but as I brought second hand from ebay I'm left with no other options but to try yourself again. Thanks
Hi have a nordic track T7.0 and it has switched from km to miles how can I revert. Also where does it say if km or miles. Can only work it out by the speed?
@Jon Isaacs, Chartered Engineer
Hi Jon,
I have a Nordictrack treadmill NTL 14119.5.
I had to move due to the military, and when the movers assembled it, the speed is extremely slow. I can see that they connected two sets of wire groups from the top body to the motor's motherboard. However the speed is ridiculously slower. Any tips?
@Everyone,
Jon, I figured it out. Nevermind, sorry.
So on the motherboard, there is a plastic piece which is looks like a screw (white in color and hss a phillip-head, on one of the corners of the motherboard). This plastic screw sits on a small metalic transistor looking piece, and as I tightened or loosened it, the motor responds with increased or decreased speed.
I hope this helps anyone else who had their movers accidentally mess-around their speed setting on the motherboard :).
Hi Jon I have a gt40s and having trouble with an E07 code and not recognising the magnet regardless on what I do any advise?
Could be that the magnetic switch has come dislodged behind the console. Also check that the magnet is still located in the emergency key
@@charteredengineer nope it’s not that or the switch is baffling me! Had to order a whole new pcb board
@@djdsk4444 Hi Pete - thanks for the update - that is the last (and most expensive) item in the list of possibilities. Hope it works for you. Best wishes, Jon
How do I recalibrate a Fuel ft94 treadmill? It is showing a E5 error code. Moved it from one house to another. Before moving, it worked fine. After got it set back up, wouldn’t work. Shows E5 on screen.
It is most likely to be a wiring problem - perhaps a wire has got trapped or disconnected. The recalibration procedure would normally only be needed if you fitted a new circuit board or mechanically disconnected the incline motor and lost the original height position reference data. I can't recall the exact recalibration procedure, but I think its along the lines of holding down start and incline up button together whilst you insert the safety key. Sole (Dayaco) are the manufacturer and they will be able to confirm the exact sequence for you. Best wishes, Jon
Would You happen to know how (or if it is even possible) to run the calibration process on a BH G6421C? I had my main board replaced recently and the treadmill is too fast even at 4kmph setting, I suspect it has something to do with the motor sensor calibration and the board controller but not sure how to proceed. Any help/advice would be much appreciated, I've tried holding down the start/stop with various combinations but can't get it to run calibration.
HI - I'm sorry I don't know that specific access code. I always BH fitness to be helpful so perhaps approach them directly. The speed setting could be contained in the console software (via a service menu) or there could be a potentiometer on he lower circuit board (MCB) that could be used to adjust the speed. Obvious question, but is the treadmill set to miles per hour instead of kph?
@@charteredengineer Thank you for responding, I've sent a query to BH and I am hoping they will respond.
I have tried switching the treadmill from miles to kmph and vice versa but have had no luck in sorting the speed issue. I'm surprised that there is nothing mentioned in the manual to guide the user on running the calibration function and none of the usual button combinations seem to work. All my earlier treadmills had a simple button combination that would bring up the calibration for the incline and speed.
I've seen the MCB (one next to the motor) when the service technician replaced it but didn't notice a potentiometer on it.
It is surprising that the service provider for the treadmill that changed the board in the first place doesn't know how to run the calibration.
Hope BH responds to my query. Using the treadmill in the current uncalibrated mode is a no-go for me.
@@DIvadxat I agree. The technician should have set the machine up correctly. The calibration setting are not something you would expect the user to access which is why they do not generally appear in the user instructions. Good luck and please post about how it goes.....
@@charteredengineer After some tense arguments with the service provider we identified the potential issue.
At some point the factory fitted motor 2HP was replaced (due to wear) with a new one that was a 2.5HP motor, but the MCB remained the same. This was causing the MCB to fail and speed control to be messed up.
This particular model does not have a calibration function according to BH. The MCB, motor and speed sensor are intended to work as a set as per my understanding from discussions with the service provider.
Now they've changed the motor back to a new 2HP motor and paired it with a brand new MCB and sensor. So everything is within specification.
The treadmill seems to be working fine now, although I haven't used it for a long walk or run as yet, from initial impressions it feels like it is working as it should.
Simply put, if the replacement motor was in-spec perhaps there wouldn't have been an issue at all.
I have a proform cadence 500 and we use it without buying the ifit prescription,the problem is when you step off it after a few minutes it doesn’t save your workout we were doing someone from proform said something about recalibrate the software so I waited to learn how then phone got disconnected does somebody know how to do that.
I have a pro for XP 615 and.my release knob that lowers the bed came off. How do I fix it??
Hi,how can I stop beeps on my Reebok GT60?please help.
My new Nordictrack treadmill screen powers on but it's blank. No display of any info. Any advice? Thanks
Thank you. I have a problem with the Proform 500 treadmill, as it works for one second and restarts itself with the belt not spinning
How do I get into engineering mode rebook 0ne gt60 it’s running slower than it days it is doing needs recalibration
Thanks a lot, this worked. I only watched 50sec. of the video, tried and it works. Smart guy!
I need help because I was changing the incline and took off the key and it keeps going up and down with the incline.
What is E7
in this machine
Hi John I got a Centra Treadmill, when I press + button to speed up it stopped. How to fix it ?
Hi Roman thanks for your question. Visit my website www.northwickassociates.co.uk and use the free of charge Ask an Expert submission form and I'll be delighted to help! Have a great day, Jon
I need immediate help, if you can, please.
I have a 2013 Horizon CT 9.3 Treadmill purchase in 2016. It has been used only for walking and that too very rarely. However, I have been servicing it regularly. Since a week it has started giving problem for the first time. While in use it suddenly stops and a clicking sound starts coming from the control board. After a few minutes it resets itself automatically and starts working normally but after a few minutes it again stops suddenly and the same clicking sound starts coming from the control board. The console screen shows a prompt "5 101 MI 02" and this happens again and again.
I am in Canada and Horizon fitness doesn't have an efficient and effectively caring after sale service here.
I don't know what to do to overcome this problem.
Can you please advise as to what I can do to get rid of this trouble. Or how to reset my machine with regard to this trouble?
Thanks.
It sounds like your machine is resetting, Try this video and also check out part 2: ua-cam.com/video/WDtl6ucmqCc/v-deo.html
@@charteredengineer My sincere thanks for your prompt response.
I wish to recalibrate my Reebok GT40s but cant find out how. Would you know? Thank you
Hi Ronnie - as I recall, there is a miniature push-button reset on the lower control board (MCB) on these Reeboks. The procedure is turn the power off, and push and hold the reset button on the MCB while you power-up and then release the button after about 3 seconds. The machine will start a re-calibration procedure. Be careful as there is mains electricity on the MCB!
@@charteredengineer thanks ill try it
Thanks. I got mine going again!
Hello John😊. My treadmill from Gold gym want go down !! need help please
I’m sorry I meant my incline it’s not going down
Hey John
Do you know how to recalibrate a Schwinn 830?
Hi Cesar - I don't think that the 830 has a recalibration procedure. What is the fault that you have?
@@charteredengineer my incline isn't working
It displays 15 on the level but the machine only has 12 levels.
treadmill model#SP35309PI flickering but it still works fine how to stop
My hero
Hi Jon,
Your videos are great. I’ve been learning a lot from them.
I would appreciate if you could offer an advice on a treadmill that stops and starts again during workout. The panel still on during these events. I hear the same clicking sound it does when the running belt starts to move at the begging of the workout, repeating when the belt stops and immediately starts again. Any idea what it could be? Thank you.
Hi Sienna - thanks for your feedback. I can certainly assist and I suggest a remote diagnosis as being the best and cheapest option.
In my opinion, it is important to diagnose faults thoroughly as this ensures that the root cause of the fault is being addressed. For example, in your case it could be a circuit board problem and circuit boards can often fail due to overload. If you simply pay to replace the circuit board without resolving the overload problem (ie. the root cause), then it is very likely that you will soon have the same problem crop up again and you'll be back to square one. The remote diagnosis helps you avoid this situation.
I offer a live remote session which is priced at £49. For this, I will schedule a live video call with you where I will diagnose the problem there and then (with your assistance). This usually takes about 20-30 minutes and the video meeting can normally be scheduled within 24 hours subject to availability. This is the most thorough diagnosis option since I am able to pick up on any nuances which can sometimes be significant.
More details are here www.chartered-engineer.com/remote-engineer/
With the above options you will get a professional, root cause diagnosis of the problem and then you can decide whether to proceed with a repair or not. If you decide to proceed with a repair, I can refer you to a local specialist engineer to complete the work for you. Otherwise, you may choose to repair the machine yourself and I can support you remotely if you wish with both obtaining any parts and with the fitting of parts (additional remote assistance would be chargeable).
And if you decide that the machine is not worth fixing, then I do have a choice of brand new replacement machines in stock at a preferential price which may be of interest. These deals are exclusively for my customers and are not available elsewhere!
Please let me know how you wish to proceed and I will get things moving in the right direction for you.
Best Wishes
Jon Isaacs
@@charteredengineer thanks for a quick reply, Jon. I think that would be great, how can we do that? Thank you.
@@charteredengineer Sorry, Jon. I missed the other half of your reply. So, I’ll check the link and proceed through there. Thank you!!!
Great video
Glad you enjoyed it
Hi there, I have NordicTrack commercial 1750. I have a problem whenever I use my treadmill, it go incline to the max then go to the min incline. Even I stop my work out it still keep going to incline max and decline min. How to fix this ?
I have a Life Fitness 9500HR doing almost the same thing? Have you find any solution?
I have also replaced what is called the Negative Switch because wasn’t moving, but now the incline is acting crazy and staring up when it is reading 0”.
Looking for a good treadmill 159 kg Maximum weight for home use what do you recommend please
Hi please send am email to justask@northwick.eu and I will reply with details
i have proform carbon t7 treadmill stuck on the droid screen stating the os couldn't load, hit the reset button at least 30 times.
I recall that there is a procedure for re-installing the android OS on those consoles but you will need to google it for details. It is a last resort however and you will invalidate your warranty if it is still covered. Often these faults result in a new console being needed - Proform are not very good at making their products repairable in a cost effective manner which is bad practise.
The treadmill is less than month old so pro form is coming out to fix the tablet smh 🤦🏻♀️
hi! I recalibrated it but it won't let me move the incline on my machine.. it says UE where the number for the incline is supposed to be
Hi it could be you have a problem with the incline. We have a remote engineer sevice that may help. Visit our website northwickassociates.co.uk and click on remote engineer
My treadmill stay on paused . Can u help ?
Please email me with details including a photo or a short video to jonisaacs26@gmail.com
I have Gold Gym 430i. It was working fine until we started install of iFit app and phone died. Now the treadmill not start, even after hard resets and holding Bluetooth button down for 30 seconds. iFit customer service said I need a new console. I wish i never tried install of the iFit software. I feel like there has to be a way to factory reset the machine. Purchased this for $377, a great deal. They want more than $500 to come and install new console. Do you have any tips?
Hi Joe- thanks for your question. Check that the motor controller has power and check the wiring from it to the console. The console should be receiving more than 5 volts DC on the positive and negative wires of the harness. If this is the case then unfortunately I think you will need a new console. We offer a remote engineer service for GBP25 if you want guidance on how to fit the new console yourself. Best wishes Jon
If tried mill have e5 how remove it
I have C700 Nordic.....could hear the motor running. Also, no display except 2 bars in the middle. Please advise..... Thanks
Hi, I recommend a remote engineer session northwickassociates.co.uk/main/remote-engineer/
Ah thanks you so much. It was the safety key that I thrown out, I had to go into the bins to find it lol, that’s all I needed to stop the beeping lol.
I have a Nordic Track C600 it comes on it comes cutting off and it says Calibrating after it Calibrates I try and cut it out it still cuts off and cuts on the belt will move for 3 seconds and stops could you tell me what this may sound like Thank You
Sounds like a possible bad connection. Also an MCB and motor fault can cause the running belt to stop but usually this is not accompanied by a calibration. So check a the wiring first!
I have a Sole F80 and I can’t get it to start the computer works perfectly but as soon as I press start no response!
Perfect fix! Thanks!
i need your help with mine please. it turns on but belt won't move.
It turns on,but no keyboard function
What did you do?
I have Horizon treadmill and showing connect on display what is the solution....
Thx for your question. Please email model and serial number to justask@northwick.eu
how to do that in 7 series
How to fix displaying dimming . You Bearly see the numbers
I have a proform 400 and my buttons are not working the start stop and numbers but everything else works
Could be a faulty membrane keypad or console circuit board or mcb
Good morning, how do I stop remote control
Thanks for your message. I'm not sure what you mean. Please can you explain more?
@@charteredengineer no
I have a pro form and the console will turn on, but then when I actually start it, it will work for some time (sometimes just a few seconds, sometimes a few minutes) and then the console will shut off (sometimes it will turn on again as soon as it turns off and at other times it will not turn on again even after an hour of leaving the treadmill on). The weird thing is, a lot of the time, the treadmill works just fine, but it has issues whenever I use it again after less than about 24 hours (I think). Does anyone have the same problem or could anyone help me? It would be greatly appreciated!
That's an unusual failure mode. I would recommend our remote diagnosis service. Visit www.northwickassociates.co.uk and follow the links to triage to check which option is best for you
Any one know how to recalibrate the reebok zr9
Mine won’t change speed it’s stuck at 1mph and won’t go up
HI jon its your son. whats for tea?
Thank
Does anyone now how to reset a SHWINN 510T treadmill? Such a simple task yet no one is able to help me with it. There's nothing in the manuals/ Customer services where i brought it are giving me two weeks lead time due to back logs to even answer my question. Contacted Northwick too and your also claiming someone will be in contact. I'm loosing my mind
Email me the details directly jon@northwick.eu
@@charteredengineer thanks Jon!
😍
How to reset technogym run 700 tv
I have a murtasol folding treadmill. The step display isnt the same as my actual steps. So i dont think im walking as far as it displays. Can this be slowed down at all?
My treadmill work for 2 minutes then it stops, and it shows 444 on the screen, but i can't find any solution for this error.
Hi - not heard of error 444. If it runs for 2 mins then stops it could be an overload. Check the running belt and deck for excessive friction and add silicone oil lube if necessary. Best wishes, Jon
@@charteredengineer thank you so much 💓
i think mine is stuck in recalib mode
showgirls around the world a dancer family were you able to fix it I think mines like that,
@@garcil14 hi lady...he never answered me...so I had to unplug it for a while a few times to get it to start over. Because it was locked up in mode....shame this guy never answers
Mine is just beeping 10 times in a row when not in use
Please speak up, I had to hook my external speaker to hear what you're saying and the volume was still too low. I have no problems with hearing as I am a musian. This is very frusrating. PLEASE keep that in mind for your future videos. Thank you in advance.
Mine won’t turn on
Also mine can anyone help?
Well, that was a waste of time. He showed you nothing.
This Nordic track treadmill is garbage every single solitary time I go to use it I have to call the guy he works 40 hours a week when I call him I have to stand in line and wait my turn all enjoyment for this treadmill is gone I hate this treadmill I absolutely hate it I keep asking them to give me a bypass so I don’t have to go through the Wi-Fi I just want a simple on and off switch but now they want me to go through the Wi-Fi so they can try and sell me those stupid workouts I absolutely hate NordicTrack computerized Wi-Fi Anything they suck do you not get one I’m throwing mine in the garbage it’s past the return date and it’s not worth the frustration of the aggravation in the garbage it goes thanks NordicTrack for being a bunch of
This is my opinion on Nordic Track ua-cam.com/video/K8UHX5Pn_YE/v-deo.html
How do I get into engineering mode rebook 0ne gt60 it’s running slower than it days it is doing needs recalibration