OMG I was literally sitting at my desk contemplating making my first call , I clicked on UA-cam because I convinced myself i needed to see an example and BOOM this pops up....Thank you Brandon for your videos...you are soooooo helpful just getting started over here!
I have this super big smile on my face while reading this!!! so glad the content is helpful!!! meet your challenges head on and overcome them!!! topside DeErika and thank you for commenting!!!
Thank you Brandon, I was a truck driver for nearly 23 years and due to a severe side effect from chemotherapy I recently had, I am not able to or will ever be able to pass my DOT physical again. I prayed hard to find a career that I can do from home that I know something about and broker agent came to mind. I am signed up for a class but I'm a nervous wreck! I have never had to call a shipper other than to get directions or an appointment time. I'm not a sales person at all, but I'm going to give it a shot and that is in thanks to you for all of your help and encouragement. God bless you and keep you safe during these trying times. Sincerely, Ginger Grycel 😊
Good luck. Im a truck driver now but ready to get off the road. Im here because I love the trucking industry but I feel like life is passing me by so I'm looking into becoming a broker. How's the process so far been for you?
I like your content man! I have been a broker for 5 years and I have my own agency now. I love that you inspire all the new brokers and agents... make it easier for us Vets. Food for thought: Make sure you have carriers setup in the areas that you are calling on! (Start Local) Without carriers, what are you even offering shippers?! Embrace the Suck!
How long after you started did you feel the need to add broker agents to fill out your agency? What's a good number of agents to have under you? Semper Fi
I’ve been brokering for a few years now and you hit the nail on the head. Once you do get that first customer, you can utilize their pain points that you capitalized on to other surrounding business too.
NEW TO TRUCKING DISPATCHING.. SINGLE MOM NEEDING INCOME AND PUTTING 15+ YEARS OF CUSTOMER SERVICE/SALES TO USE.. THIS IS JUST WHAT I NEEDED TO SEE , THIS EARLY OUT THE GATE IN THIS FIELD!!!.. SHOW ME MORE!!!
These are great videos. Thanks for posting. I am an audio engineer. When you get your audio in to your editor make it mono and you will come out of both speakers not just the left or right.
Genius approach and methodology. Man, making those calls is definitely like talking to that popular pretty girl in high school to go to prom with you. Slurred words come out of your mouth and she just looking at you like... come on man, let it out
Brandon, this is the best advice that can be given to new brokers and those wanting to succeed. You're right on the money with your approach as a problem solver. What is interesting is that this approach is what works not only in brokering but also in the world of health care: whether selling management consulting services, or getting physicians to support new or changed processes. There is a universality to your words and game plan. Keep it up. More valuable than many will realize until they do it.
I've just been offered a job as a freight broker at TQL so I'm doing research before I accept the job... I will admit that your videos are truly inspiring and I'm gonna study with you as much as I can see to be successful. I feel like I'm going to be ahead of beginners if I keep studying your methods
Awesome advice Brandon! I will definitely be incorporating your" how would it benefit you" question, into my approach. My husband and I drove otr for almost 4 years as team drivers, and now as we transition over to freight brokers, we do feel we can bring a unique level of understanding what issue's shippers deal with, based on our own driving experiences. Much success to you, and please keep the videos coming..!
I've been sending millions of email with a few response starting this week. I'm excited about that but this video made me realize how important phone calls are so I'll start them tonight. Thanks. VERY HELPFUL
This was perfect! You really gave me the confidence I needed to get started. Cold calling is so cliche, and you have another approach that is very helpful in gaining business from the shippers.
Your advice is so inspirational, thank you for sharing. I feal if you keep the proverbial ball in the customer's Court, it keeps them engaged with you as a person.
Thank you Brandon, I have been searching for little under a year are so for this exact type of topic on "how to talk to a shipper" theirs really not a lot. So this was just overall the best one so far and loved your motivation gestures. I'm new at this, kind of been just letting my broker license sit in for a good 6 months are so before I start trying to step forward and while in mean time, educating myself by watching video's and reading feeders, comments on facebook , youtube, and books on freight broking. I did try my first cold call out to shipper and I literally froze more then once and I would start off by explaining what I can offer and that was always confusing to me because I'm new and I feel like I cannot offer much so yes, I would freeze up every time but it is exciting. Brandon your videos help so much, I appreciated.
As a realtor, I lead generate all the time! So my call confidence, is on point, once I learn a script. I am ready for a change and I believe this is it. I am headed over to your website get the video series that you have so graciously gifted us! thank you! Peace and Blessings!!
@@WeBuyFast I called several times and never got a response, so i have to take a class That cost $1800 I'm also starting another business. in the meantime, i'm making connections with drivers and shipping managers.
@@WeBuyFast www.freightbrokerscourse.com/products/Class is cheaper I may do this one instead. I initially wanted to go through Cal State San Bernadino. Just like door knocking for homes. research warehouses, find out locally who the managers are call and schedule. and talk to drivers that you know.
@@delaniabraden9814 Thanks! I imagine talking to shippers would be similar to prospecting. I believe this would give us somewhat of an advantage. Thanks for all your help!
Love your videos !!im currently an owner operator truck driver and I’m slowly thinking of opening up my own brokerage. Time away from home is getting too much. I have very good understanding of this side of the industry and I hope with addition of your videos it can help me out get successful
Hey Brandon, after more than 20 years as truck driver / independent carrier I am shifting to brokering due to health issues (the inability to pass DOT physical) Thank you for all the advice as I am NOT a salesman and I realize I need to learn to be.
. I was about to make my first cold call and I got nervous and came here. I love your videos. They have been so helpful. Thank you for the confidence boost!
Hey Brandon I just finished a 3 video binge on your content. You got my "like" and "subscribed" I have two trucks leased on a larger company and things aren't adding up. I think this year I'm going to step away from the easy work and dive into the broker world and make the money two trucks should be bringing in. Would love to chat with you and gain some tools for my next step in life.
Hey Brandon, new freight broker here... I just watched your video and you hit it right on the nose.. Great video, so very informative and I truly appreciate you sharing your knowledge... Thank you so very much and although I'm a newbie and nervous, I look forward to working my way up to the top because the bottom is definitely to crowded.. Thanks again and be Blessed..
Brandon thank you so much for making this video. I started my freight brokerage company about two months ago and was so fearful of calling shippers. Mainly because I did not know what to say. Watching this video has been so helpful. Thank you so much for sharing your knowledge.
Hi! I’m in the business set up process and watching Brandon video(my in spinning)! How is it going with your business... please give me insight! My email is roshaylogistics@gmail.com
Hands down the best advice I’ve found on the Tube. Can’t thank you enough for boosting my confidence and being a mentor to not only myself. But those around me. God Bless you Mr. Scott 👏🏾👌🏾💪🏾
This has been the best source to get started. I just made my first call with similar introduction and it was not successful, but it made me feel good that I finally started on the first step. I have been lost on how what to do once I get on the phone, the classes I took did not get me ready for how to start. I truly appreciate for this video.
This video helped me to understand that I DO NOT want to do this line of work! I’ve been asking others in the business and they never admitted that this is about sales! Thank you! ❤️❤️❤️
Ye, I've been teetering on whether to do this or not as well. It's not a lazy man or womans trade, for sure. You have to really hussle, but if good at it, well, we all know the success stories. But as I age, just not sure I want suck a complex side business.
I'm trying to start find shippers too but you uplifted my spirits; thank you good sir, for sharing your wisdom. you have a big heart. god bless .thank you.
I’m just starting my freight brokerage and this video is great for cold calls. But there is a lot to be said for warm calls too. Those contacts that you’ve worked with before in some capacity and they are familiar with you is also an open door to walk through and update them on your new venture and relate back to past success that you’ve had by providing service to them before. This will indicate your ability to “deliver” for them again.
We are starting a broker business. We have a small Trucking company and being able to get our oun loads is the next step. Plus brokering other load. We under stand the in and outs for the trucking end our goal is to broker loads at a reasonable rate instead of hosing the truckers. Thanks for the help not many people would help other people get started in there oun business. Stay safe.
Makes sense,..Ive worked Cust Srv in call center for years and the first "60secs" is very important when resolving a customers issue. Thanks Bruh, the pieces are coming together
You are absolutely right! Everyday I am rehearsing of what to say to the shippers, and getting them to understand the reason of call on the first shot. Their are shippers who prefer email only, and that is ok with me! Thanks Brandon, in it for a month because of my other job, decided to go full time this month. Thanks again, I also subscribed, I want to be successful in Freight Broker Business.
Hi Ursula I am new in the industry as you know it can be nerve wrecking. I was wondering if you’re would b so kind to share any example emails you send out for new customers? I would greatly appreciated it!❤️
This video was exactly what i needed! It literally gave me chills because just when i was feeling overwhelmed on where to start i came across your video which explained exactly how i have been taught to do it the basic way and now you have opened my mind a little more. I am new to brokering and just starting out so ain’t nothing to it but to do it! I love the informative information you have provided. I will be watching more of your videos because you give me confidence! Thank you 🙏🏾
The issue at this point (that I have been running into), each shipper states they are not accepting any more carriers or brokers merely because they don't have much freight to begin with for all of their current customers.
Yes Yes Yes, Caterpillar, Euclid, several fortune 500 companies also Nascar, I have the awards, I have been Blessed with success, You are a Blessing to people Who need your charisma to guide them to independence
Thank you so much for this tip. I have watched a ton of videos and it seems like the majority of them are only clickbait. They promote their business and talk about themselves and their success but never get around to sharing the information that they promise.I will definitely be tuning in to your 5 video series. I have been a truck driver for 6 years and decided to explore different avenues of the industry. I have experience with Customer Service and Sales so I thought brokering would be a good idea. My authority just became active and I have been feeling very ill-prepared. This video helped tremendously.
I know this was a year ago but I will share something as you so nicely asked. Information is key. Meaning making a blind call to a medium sized shipper, or lack there of Transportation managers/POC. You want to win the client but calling them right away because they use 3PL and almost seems like this should be easy to close it is 100% truth you will be hung up on or moved to the end of the call in less than 2 mins. Anything you can find on Google and LinkedIn first pre-calling I call it I find some key points to bring up that maybe in the news our about us section of their site page again this is a 2 min process. If you want to chop ice you need an ice pic. You need to break the ice with a bit of sharing the great news you read or maybe a merger talks ask opened ended questions and do not speak until you know they are done answering your question. Its general knowledge of carriers falling out and being a back up for a while is great its cash flow here and there but that's winning them over. So as it is always highly unlikely to close the first call with the shipper's POC 9/10 times fact. So call the company and transfer to the sales department they will spill it all. That information I was talking about you get the real deal by asking the call screener "I was hoping maybe you could help me out with something?" They most likely will jump to serve you as you so politely showed them they are a key element of the call now by asking how many loads do you ship per day/week? The screener won't know but you will get a sense if they tell you I see a lot of trucks in and out all day long. 2 things you catch there, 1. Is they do move loads but also all day long? Hmmm.. they must be getting inbound and outbound loads. That's huge! Also you found out you just qualified this prospect without talking to the big guy yet right?. Now like I mentioned medium sized which means millions in freight costs a year maybe $1M-$5M a year so like I said information is key especially already knowing the craziness shippers deal with already day to day. So now you have leverage by knowledge. Do not forget to ask for their extension and how to spell thier name if you cant find them in a free LinkedIn account I use premium because its almost guaranteed to find you POC but you still want to make sure the name and extension cross references perfect. The very next day you are loaded to call them. Here is where you ask a couple qualifying questions that make sense and not a waste of time as if they are small potatoes because that call will be salesy and you are gone blow it. Just like Brandon's method of example get to that point where you can get them to tell you how you will be of value to them as a benefit. That's smooth and witty. But you also want to mention that you want to male sure you guys are even a good fit. That will throw them back and they will think of ways why you could be a good fit. Now with this said you have boxed them in for the close. Meaning filet the fish right there. Simply say I am sending you over some information and something for them to sign so we can get the credit line established so when it's time its freight rendered already with a credit base set up and you must continue to ask every one of your customers daily every morning what do they have that needs to go out because if you dont and in the beginning of the partnership they are not enabling you updates of what they have you need to ask for the work quote it immediately as it comes in and win the loads. Until you have a great trust built up you wont see freight piling up in your inbox to quote just wont happen. So break down. Information is key, asking the right questions to the right people will get you right with that relationship. Be smart but you dont need the shippers personal story in the beginning and they certainly don't need yours keep all of that personal questioning out be a professional and stay consistent. So with that This video with Brandon very good Logistics Executive as you can tell is giving you guys prime time help here and as to a great broker Brandon is I want to be of service as he kindly asks in this video and I hope that meshing what we both have said can help 10x your business! For now it's back to Brandon! "Dropped the Mic"!
You’re right Brandon, I do believe if you start thinking about the shipper needs rather than your profitability opportunity will create a better relationship with the shipper. As well as bring more confidence into your pitch. Thanks for the video
I appreciate all the knowledge you share Brandon, you are awesome! when you are on a call with a Shipper or client it has to be about them, and don't make 100 calls, just make 10 quality calls.
Sir, I am blessed to find your content! I’m in search of a Life Change for Myself and My Family. Excited about becoming a Freight Broker and learning all I can.
Honestly, most shippers don't listen. That's a good way to speak their language and get in the door with a solution based recommendation. Even with that open ended question if they aren't interested they will quickly tell you, "Oh we're not interested." "We're customer / vendor routed." " We're slow." Could you make a video about how to address common objections.
Thank you Brandon for always taking the time to give the best advice, thank you so much again. I have gain so much information from you since I subscribed to your channel. You are my go to for the best advice and tips. God Bless
Thank you so much for sharing this with me Lillie. It's so nice to know that something I've said has had a positive impact on your life/business. May God bless you to live your beat life!! See you at the top because the bottom is much too crowded!!!
Can't hear any audio until 6:24, and then it's only music until 11:30 then I can hear him talk, which is near the end... would very much have liked to hear this.
Hey @Brandon Scott when you mean “Shippers” you’re also talking about we can say this script to Distributors and Warehouse companies as well right? Thank you for this video by the way!
Bro'... I admire your determination and positive vibe... Cold calling sucks indeed but it's the ugly secret of the beast... If I may suggest write down that clever script of yous in the description...if you don't claim copyright infringement I'll use it too...hehe...
I am a Logistics Broker and would also like to mention that in those calls with problems to solve. do research on the company. I can't stress this enough. you have to have a relatable conversation to make you stick out from the many many calling before you. if you call on flatbed freight do not spend time speaking on vans. I have 16 years' exp in this field.
Thank you, Brandon and Robert, for the valuable responses. What are a few recommended tools for researching a company? How do I recognize a challenge? Thanks, again.😊
Thank you, Brandon. You've given me the keys to the kingdom of success. I'm new to the game but old in knowledge and understanding. This video has been enlightening, empowering and liberating.
Thanks Brandon. I was just thinking how can I better my sales. Your video was first upon opening. I've been distracted for months, you're such a great refresher and virtual mentor. Love your channel. Blessings to you!
thank you so much for commenting. what you said was real...all of us get distracted..we fall down and we dust ourselves off and try again!!! wish you the very best on your journey...see you at the top because the bottom is much too crowded!!!
OMG I was literally sitting at my desk contemplating making my first call , I clicked on UA-cam because I convinced myself i needed to see an example and BOOM this pops up....Thank you Brandon for your videos...you are soooooo helpful just getting started over here!
How long has it been since you completed the paperwork process to start calling shippers?
I have this super big smile on my face while reading this!!! so glad the content is helpful!!! meet your challenges head on and overcome them!!! topside DeErika and thank you for commenting!!!
De’Erika- hi! How is it going with your business? I’m in the set up process and you all are very much inspiring
Do you have an IG?
I'm just getting started are there many early early issues
I’ve been watching you for about 3 years and you’ve help me grow my freight brokerage
Thats great hearing are you effective using this system
Hello can you give me some tips, the strategy you used please
Are you one of those frieght brokers that rip owner operators & drivers off
Hey @StillHawginTV I’ve been in the industry for some time and have been looking for brokerages to become a broker… any chance you can help me out?
It starts @4:00
Thank you Brandon, I was a truck driver for nearly 23 years and due to a severe side effect from chemotherapy I recently had, I am not able to or will ever be able to pass my DOT physical again. I prayed hard to find a career that I can do from home that I know something about and broker agent came to mind. I am signed up for a class but I'm a nervous wreck! I have never had to call a shipper other than to get directions or an appointment time. I'm not a sales person at all, but I'm going to give it a shot and that is in thanks to you for all of your help and encouragement.
God bless you and keep you safe during these trying times.
Sincerely, Ginger Grycel 😊
good luck bud
Take care and get well soon.. you have an advantage bec youre a delivery truck driver before.u know how shipping works.
Good luck to you, Ginger!
Good luck. Im a truck driver now but ready to get off the road. Im here because I love the trucking industry but I feel like life is passing me by so I'm looking into becoming a broker. How's the process so far been for you?
You are definately going to NAIL it bud, because you know the road.
Information doesn’t start until 6:33. You’re welcome.
I like your content man! I have been a broker for 5 years and I have my own agency now. I love that you inspire all the new brokers and agents... make it easier for us Vets. Food for thought: Make sure you have carriers setup in the areas that you are calling on! (Start Local) Without carriers, what are you even offering shippers?! Embrace the Suck!
am new in the freight broker i need your assistance please ethykula@yahoo.com
@@essiepsalms3679 Hello! Congrats on your new business.👍 Are you based in the US?
Hello Mr. Tray, I texted you in Linkedin, please reply back when you have time.
Best Regards
How long after you started did you feel the need to add broker agents to fill out your agency?
What's a good number of agents to have under you?
Semper Fi
what school did you attend to get your license?
Thanks a lot Brandon. See ya at the top !!!
I’ve been brokering for a few years now and you hit the nail on the head. Once you do get that first customer, you can utilize their pain points that you capitalized on to other surrounding business too.
What's a good example of a few?
I'm sure they're probably common across the board for most shippers and knowing them will help.
NEW TO TRUCKING DISPATCHING.. SINGLE MOM NEEDING INCOME AND PUTTING 15+ YEARS OF CUSTOMER SERVICE/SALES TO USE.. THIS IS JUST WHAT I NEEDED TO SEE , THIS EARLY OUT THE GATE IN THIS FIELD!!!.. SHOW ME MORE!!!
Great content…Focus on the shippers problem and turn a cold call into a warm call. Sell yourself only after you have their attention. Appreciate you.
These are great videos. Thanks for posting. I am an audio engineer. When you get your audio in to your editor make it mono and you will come out of both speakers not just the left or right.
Genius approach and methodology. Man, making those calls is definitely like talking to that popular pretty girl in high school to go to prom with you. Slurred words come out of your mouth and she just looking at you like... come on man, let it out
God bless this guy . He is inspiring
Getting started is better than perfect any day. - great line!
Thanks for a fantastic video!
Brandon, this is the best advice that can be given to new brokers and those wanting to succeed. You're right on the money with your approach as a problem solver. What is interesting is that this approach is what works not only in brokering but also in the world of health care: whether selling management consulting services, or getting physicians to support new or changed processes. There is a universality to your words and game plan. Keep it up. More valuable than many will realize until they do it.
I've just been offered a job as a freight broker at TQL so I'm doing research before I accept the job... I will admit that your videos are truly inspiring and I'm gonna study with you as much as I can see to be successful. I feel like I'm going to be ahead of beginners if I keep studying your methods
Dude I wish I had done that Lmao. I’m at week 19 at TQL and nervous af about them cutting me
Are you still working as a freight broker? Curious how your experience was after 5 months . I am just getting started
Ooh, tql huh? I've heard horror stories! But u can do it! Just realize how they see u and remember they know it's a game, of sorts. Good luck!!
Awesome advice Brandon! I will definitely be incorporating your" how would it benefit you" question, into my approach. My husband and I drove otr for almost 4 years as team drivers, and now as we transition over to freight brokers, we do feel we can bring a unique level of understanding what issue's shippers deal with, based on our own driving experiences. Much success to you, and please keep the videos coming..!
I've been sending millions of email with a few response starting this week. I'm excited about that but this video made me realize how important phone calls are so I'll start them tonight. Thanks. VERY HELPFUL
Bruh, I saw you years ago. One of the things that I remember you saying is “ You have to be up at 3:00am getting loads done.”
Damn right on point.. Ive never done cold calls and this worries me most.
Yo this video’s really opened my mind to have a better approach shippers. Thank you🙏🏻
You know what you actually are giving out pretty good information I was a freight broker and I'm telling you that's what you do
Enjoy your videos bro, u are my mentor on expanding my business from owner op to the broker side of business. Much respect ❤
This was perfect! You really gave me the confidence I needed to get started. Cold calling is so cliche, and you have another approach that is very helpful in gaining business from the shippers.
Thank you for all the great information. I'm a brand new owner operator in the state of Arizona and just trying to learn all about the business.
Thank you Brandon love the words you use to get us to do better!!! Trucking makes the world move it has to get better!!
Thank you Brandon for the videos. I'm a new Freight Broker in Charleston SC. Your videos are great for knowledge and trying to expand my business.
Hello Natasha! I would like to talk about employment opportunity at your company. Please advise if we could talk. Thanks
You are a great teacher.
my man!! appreciate the compliment!! 😀😀
Your advice is so inspirational, thank you for sharing. I feal if you keep the proverbial ball in the customer's Court, it keeps them engaged with you as a person.
As an educator wanting to go into this business, you are becoming my go to for clear concise information. Well done!💯
I am honored Satta!! thank you!!
Thank you Brandon, I have been searching for little under a year are so for this exact type of topic on "how to talk to a shipper" theirs really not a lot. So this was just overall the best one so far and loved your motivation gestures. I'm new at this, kind of been just letting my broker license sit in for a good 6 months are so before I start trying to step forward and while in mean time, educating myself by watching video's and reading feeders, comments on facebook , youtube, and books on freight broking. I did try my first cold call out to shipper and I literally froze more then once and I would start off by explaining what I can offer and that was always confusing to me because I'm new and I feel like I cannot offer much so yes, I would freeze up every time but it is exciting. Brandon your videos help so much, I appreciated.
Thank you Abby!! The more you do it the more comfortable you'll become! Wish you the very best in your life and business! Topside!😀
i'm going to start my journey today as a freight broker
As a realtor, I lead generate all the time! So my call confidence, is on point, once I learn a script.
I am ready for a change and I believe this is it. I am headed over to your website get the video series that you have so graciously gifted us! thank you! Peace and Blessings!!
I'm a realtor as well and considering the change. How did it work out for you?
@@WeBuyFast I called several times and never got a response, so i have to take a class That cost $1800 I'm also starting another business. in the meantime, i'm making connections with drivers and shipping managers.
@@delaniabraden9814 That's a smart idea and proactive. Would you mind sharing the class info? And how are you finding the shipping managers?
@@WeBuyFast www.freightbrokerscourse.com/products/Class is cheaper I may do this one instead. I initially wanted to go through Cal State San Bernadino. Just like door knocking for homes. research warehouses, find out locally who the managers are call and schedule. and talk to drivers that you know.
@@delaniabraden9814 Thanks! I imagine talking to shippers would be similar to prospecting. I believe this would give us somewhat of an advantage. Thanks for all your help!
Love your videos !!im currently an owner operator truck driver and I’m slowly thinking of opening up my own brokerage. Time away from home is getting too much. I have very good understanding of this side of the industry and I hope with addition of your videos it can help me out get successful
Hey Brandon, after more than 20 years as truck driver / independent carrier I am shifting to brokering due to health issues (the inability to pass DOT physical) Thank you for all the advice as I am NOT a salesman and I realize I need to learn to be.
The Three Cs of SALES: "Confidence, Concern, and CREDIBILITY". Can't go wrong with that set-up in ANY sales call.
thanks for sharing wyldbill100!!
@@brandonthefreightbroker
I am interested in your class how do I sign up?
. I was about to make my first cold call and I got nervous and came here. I love your videos. They have been so helpful. Thank you for the confidence boost!
Hi. Im just starting out. Any tips with Cold Calls?
I’m really digging your motion, your videos definitely has me in a swivel and a MUCH clearer prospective THANK YOU SO MUCH!!!
I have completed my set up for my brokerage and know have to make the first cal so thank you for this video.
Hey Brandon I just finished a 3 video binge on your content. You got my "like" and "subscribed" I have two trucks leased on a larger company and things aren't adding up. I think this year I'm going to step away from the easy work and dive into the broker world and make the money two trucks should be bringing in. Would love to chat with you and gain some tools for my next step in life.
Hey Brandon, new freight broker here... I just watched your video and you hit it right on the nose.. Great video, so very informative and I truly appreciate you sharing your knowledge... Thank you so very much and although I'm a newbie and nervous, I look forward to working my way up to the top because the bottom is definitely to crowded.. Thanks again and be Blessed..
Enjoyed this series will be moving towards your other videos
Brandon thank you so much for making this video. I started my freight brokerage company about two months ago and was so fearful of calling shippers. Mainly because I did not know what to say. Watching this video has been so helpful. Thank you so much for sharing your knowledge.
Hi! I’m in the business set up process and watching Brandon video(my in spinning)! How is it going with your business... please give me insight! My email is roshaylogistics@gmail.com
Very welcome K Chatrie! Thank you for taking the time to comment! Topside!
Your channel is PRICELESS. thank you so much for doing this man.
thank you for commenting BassLove91! glad you've found value in the channel! peace and prosperity!
Thank you my friend im barely in my first week kinda tired of calling and emailing customers with no reaponse at all
Thanks, I am a new Broker Jacksonville Florida at Weli Freight Logistics LLC. Love your videos
Hands down the best advice I’ve found on the Tube. Can’t thank you enough for boosting my confidence and being a mentor to not only myself. But those around me. God Bless you Mr. Scott 👏🏾👌🏾💪🏾
This has been the best source to get started. I just made my first call with similar introduction and it was not successful, but it made me feel good that I finally started on the first step. I have been lost on how what to do once I get on the phone, the classes I took did not get me ready for how to start. I truly appreciate for this video.
This video helped me to understand that I DO NOT want to do this line of work! I’ve been asking others in the business and they never admitted that this is about sales! Thank you! ❤️❤️❤️
its about sales only? i
That’s what broking is?
Ye, I've been teetering on whether to do this or not as well. It's not a lazy man or womans trade, for sure.
You have to really hussle, but if good at it, well, we all know the success stories.
But as I age, just not sure I want suck a complex side business.
I'm trying to start find shippers too but you uplifted my spirits; thank you good sir, for sharing your wisdom. you have a big heart. god bless .thank you.
I’m just starting my freight brokerage and this video is great for cold calls. But there is a lot to be said for warm calls too. Those contacts that you’ve worked with before in some capacity and they are familiar with you is also an open door to walk through and update them on your new venture and relate back to past success that you’ve had by providing service to them before. This will indicate your ability to “deliver” for them again.
Hello David, can we talk please ?
I want to work for you.
I have been following you since 2019. Keep doing what you are doing. You are so helpful and most importantly continue to be blessed and a blessing.
We are starting a broker business. We have a small Trucking company and being able to get our oun loads is the next step. Plus brokering other load. We under stand the in and outs for the trucking end our goal is to broker loads at a reasonable rate instead of hosing the truckers. Thanks for the help not many people would help other people get started in there oun business. Stay safe.
Makes sense,..Ive worked Cust Srv in call center for years and the first "60secs" is very important when resolving a customers issue. Thanks Bruh, the pieces are coming together
You are absolutely right! Everyday I am rehearsing of what to say to the shippers, and getting them to understand the reason of call on the first shot. Their are shippers who prefer email only, and that is ok with me! Thanks Brandon, in it for a month because of my other job, decided to go full time this month. Thanks again, I also subscribed, I want to be successful in Freight Broker Business.
Hi Ursula
I am new in the industry as you know it can be nerve wrecking.
I was wondering if you’re would b so kind to share any example emails you send out for new customers?
I would greatly appreciated it!❤️
This video was exactly what i needed! It literally gave me chills because just when i was feeling overwhelmed on where to start i came across your video which explained exactly how i have been taught to do it the basic way and now you have opened my mind a little more. I am new to brokering and just starting out so ain’t nothing to it but to do it! I love the informative information you have provided. I will be watching more of your videos because you give me confidence! Thank you 🙏🏾
I appreciate your help. It's very important to know how to start the conversation
You are a great speaker. The way you present info is thorough yet easy enough to understand. Thanks for sharing the info!
The issue at this point (that I have been running into), each shipper states they are not accepting any more carriers or brokers merely because they don't have much freight to begin with for all of their current customers.
Hi, any luck since you last posted?
Thank you for what you do Brandon.
Great for me because im calling 200 business s day for the psss month snd i still dobt have a costumer yet i lnow this is gonna help me
This was exactly what I needed to hear. Thanks, sir! 6:31
Yes Yes Yes, Caterpillar, Euclid, several fortune 500 companies also Nascar, I have the awards, I have been Blessed with success, You are a Blessing to people
Who need your charisma to guide them to independence
Thank you so much for this tip. I have watched a ton of videos and it seems like the majority of them are only clickbait. They promote their business and talk about themselves and their success but never get around to sharing the information that they promise.I will definitely be tuning in to your 5 video series. I have been a truck driver for 6 years and decided to explore different avenues of the industry. I have experience with Customer Service and Sales so I thought brokering would be a good idea. My authority just became active and I have been feeling very ill-prepared. This video helped tremendously.
thank you so much Britney! glad you're enjoying the channel!! peace and prosperity!
This man speaks the truth. This man is amazing. I'm learning from his videos so I dont need to work with brokers.
I know this was a year ago but I will share something as you so nicely asked. Information is key. Meaning making a blind call to a medium sized shipper, or lack there of Transportation managers/POC. You want to win the client but calling them right away because they use 3PL and almost seems like this should be easy to close it is 100% truth you will be hung up on or moved to the end of the call in less than 2 mins. Anything you can find on Google and LinkedIn first pre-calling I call it I find some key points to bring up that maybe in the news our about us section of their site page again this is a 2 min process. If you want to chop ice you need an ice pic. You need to break the ice with a bit of sharing the great news you read or maybe a merger talks ask opened ended questions and do not speak until you know they are done answering your question. Its general knowledge of carriers falling out and being a back up for a while is great its cash flow here and there but that's winning them over. So as it is always highly unlikely to close the first call with the shipper's POC 9/10 times fact. So call the company and transfer to the sales department they will spill it all. That information I was talking about you get the real deal by asking the call screener "I was hoping maybe you could help me out with something?" They most likely will jump to serve you as you so politely showed them they are a key element of the call now by asking how many loads do you ship per day/week? The screener won't know but you will get a sense if they tell you I see a lot of trucks in and out all day long. 2 things you catch there, 1. Is they do move loads but also all day long? Hmmm.. they must be getting inbound and outbound loads. That's huge! Also you found out you just qualified this prospect without talking to the big guy yet right?. Now like I mentioned medium sized which means millions in freight costs a year maybe $1M-$5M a year so like I said information is key especially already knowing the craziness shippers deal with already day to day. So now you have leverage by knowledge. Do not forget to ask for their extension and how to spell thier name if you cant find them in a free LinkedIn account I use premium because its almost guaranteed to find you POC but you still want to make sure the name and extension cross references perfect. The very next day you are loaded to call them. Here is where you ask a couple qualifying questions that make sense and not a waste of time as if they are small potatoes because that call will be salesy and you are gone blow it. Just like Brandon's method of example get to that point where you can get them to tell you how you will be of value to them as a benefit. That's smooth and witty. But you also want to mention that you want to male sure you guys are even a good fit. That will throw them back and they will think of ways why you could be a good fit. Now with this said you have boxed them in for the close. Meaning filet the fish right there. Simply say I am sending you over some information and something for them to sign so we can get the credit line established so when it's time its freight rendered already with a credit base set up and you must continue to ask every one of your customers daily every morning what do they have that needs to go out because if you dont and in the beginning of the partnership they are not enabling you updates of what they have you need to ask for the work quote it immediately as it comes in and win the loads. Until you have a great trust built up you wont see freight piling up in your inbox to quote just wont happen. So break down. Information is key, asking the right questions to the right people will get you right with that relationship. Be smart but you dont need the shippers personal story in the beginning and they certainly don't need yours keep all of that personal questioning out be a professional and stay consistent. So with that This video with Brandon very good Logistics Executive as you can tell is giving you guys prime time help here and as to a great broker Brandon is I want to be of service as he kindly asks in this video and I hope that meshing what we both have said can help 10x your business! For now it's back to Brandon! "Dropped the Mic"!
You’re right Brandon, I do believe if you start thinking about the shipper needs rather than your profitability opportunity will create a better relationship with the shipper. As well as bring more confidence into your pitch. Thanks for the video
Awesome. This is what l want to start before l retire. This will be my second career. Your video was very encouraging 👏
I thank you for all your wisdom encouragement and help. I had to do a double take I thought I was listening to my pastor. See you at the top
Thank you Tan! Really glad you enjoyed the video!! See you at the top!
Brandon has a gift for teaching
I appreciate all the knowledge you share Brandon, you are awesome! when you are on a call with a Shipper or client it has to be about them, and don't make 100 calls, just make 10 quality calls.
Sir, I am blessed to find your content! I’m in search of a Life Change for Myself and My Family. Excited about becoming a Freight Broker and learning all I can.
Honestly, most shippers don't listen. That's a good way to speak their language and get in the door with a solution based recommendation. Even with that open ended question if they aren't interested they will quickly tell you, "Oh we're not interested." "We're customer / vendor routed." " We're slow."
Could you make a video about how to address common objections.
I was Freight broker before they even had licenses and I fell into the part
Money mindsets make money moves!!!
Great advice from another perspective. Thanks Brandon
Brandon I am looking at this for a new career you are a rock star
Thank you Brandon for always taking the time to give the best advice, thank you so much again. I have gain so much information from you since I subscribed to your channel. You are my go to for the best advice and tips. God Bless
Thank you so much for sharing this with me Lillie. It's so nice to know that something I've said has had a positive impact on your life/business. May God bless you to live your beat life!! See you at the top because the bottom is much too crowded!!!
I'm so scared going into this 😫
Brandon is awesome!
Can't hear any audio until 6:24, and then it's only music until 11:30 then I can hear him talk, which is near the end... would very much have liked to hear this.
hmmm...not sure what's going on...haven't heard any complaints like this....
Omg I love the ending it spoke straight to me literally 1 year later and this is still relevant bc I needed it ♥️
thank you for commenting Chantel!! glad this helped!!
This was a great video! 100% agree! Thank you brother!
what an encouraging and very true quote shared at the end. thank you.
Hey @Brandon Scott when you mean “Shippers” you’re also talking about we can say this script to Distributors and Warehouse companies as well right? Thank you for this video by the way!
You are the person that we all looking for 👏👏👏👏
Keep us posted 😁
Great video! I now have a good idea about how to start this daunting task
I’ve learned so much thank you my brother
super duper fantastic!!
“getting started is better than being perfect”
Hello I found this helpful now I need to get started
I got so discourage last week I took a week off but I’m starting to call again this week
I over stand! keep striving...wish you the best! topside!!
Brandon Scott thank you
Any Luck?
Theoneand Only keep calling, keep calling. The word NO never killed nobody before, it only makes u a better and more creative person.
Cynthia Neh thank you!!! I needed to see this!!!
Bro'... I admire your determination and positive vibe...
Cold calling sucks indeed but it's the ugly secret of the beast...
If I may suggest write down that clever script of yous in the description...if you don't claim copyright infringement I'll use it too...hehe...
This video is very helpful. Because I am just starting out in my business journey.
Getting started is better than perfect any day is my new way of thinking ❤️❤️❤️❤️❤️🙏🙏🙏🙏amen
I am a Logistics Broker and would also like to mention that in those calls with problems to solve. do research on the company. I can't stress this enough. you have to have a relatable conversation to make you stick out from the many many calling before you. if you call on flatbed freight do not spend time speaking on vans.
I have 16 years' exp in this field.
excellent advice...thank you for providing value!!!! wish you continued success! onward!
Thank you, Brandon and Robert, for the valuable responses. What are a few recommended tools for researching a company? How do I recognize a challenge? Thanks, again.😊
Your Videos Are Really Making Me Consider The Freight Broker Business!
hey durrell!! super duper fantastic!!
Brandon your content is amazing. Thank you so much for your videos
Thank you, Brandon. You've given me the keys to the kingdom of success. I'm new to the game but old in knowledge and understanding. This video has been enlightening, empowering and liberating.
Thanks Brandon. I was just thinking how can I better my sales. Your video was first upon opening. I've been distracted for months, you're such a great refresher and virtual mentor. Love your channel. Blessings to you!
thank you so much for commenting. what you said was real...all of us get distracted..we fall down and we dust ourselves off and try again!!! wish you the very best on your journey...see you at the top because the bottom is much too crowded!!!
Hi Mr. Brandon, I’ve just discovered you recently and I enjoy your teaching so I Thank you so much. I NEED YOUR HELP! Please keep it coming. God Bless