Craftsman 2x20Volt (Model CMCMW220 or CMCMW220P2)Brushless Lawnmower How to Fix if it Will Not Start

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  • Опубліковано 4 сер 2021
  • If you have a Craftsman 2x20 Volt brushless lawnmower model number CMCMW220 or CMCMW220P2 and it does not work out of the box, after a few uses, or after being folded for storage this video details the location of the safety interlock and how to get the lawn mower to function. It is most likely NOT actually broken right out of the box, there is a poorly designed interlock on the right side of the mower that needs to be pulled into the correct position.

КОМЕНТАРІ • 146

  • @jeanmarie1570
    @jeanmarie1570 Рік тому +7

    Recycled the old gas lawn mower after last season. Thought I'd try the battery mowers. This one was just perfect, until, out of the blue, it wasn't. 😞 Thank you very much for this video!! You saved me from trying to find a repair person. 🙂

  • @XeninaCalifornia
    @XeninaCalifornia Рік тому +16

    This didn't work for me. The thing is still dead as a doornail. I pulled it up as much as I can. I can't pull it up anymore

    • @jaketravis7186
      @jaketravis7186 11 місяців тому +1

      I can’t even pull mine up
      More it automatically lifts itself in the upright position and it does nothing. I can’t even adjust it because it automatically in the right position for me

    • @RalphHerran
      @RalphHerran 8 місяців тому +1

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

    • @policani
      @policani 2 місяці тому

      Yeah nice to know about but still not working for me.

  • @SmokestackLightning3.14
    @SmokestackLightning3.14 3 місяці тому +2

    Fiddling with a safety lock beats the living hell out of messing with oil, spark plugs, screwing with the rip cord and your shoulder

  • @SuzeA
    @SuzeA 3 дні тому

    Thanks! I knew I saw or touched that before but didn't remember to mess with it again

  • @donnamoore1325
    @donnamoore1325 2 роки тому +9

    If I could like this 1000 times, I would. Thank you for putting this information out there. It helped me.

  • @jillmcc7946
    @jillmcc7946 2 роки тому +9

    Thank you SO much for this video. We’ve had ours for a couple months, so unsure how this interlock got depressed, but that totally fixed the issue.

  • @dickersonboys4791
    @dickersonboys4791 Рік тому +5

    Mine still isn’t working after that 😭 this is the second one I’ve had too. Anything else it could be? The batteries are charged

  • @josetomimatzu2923
    @josetomimatzu2923 2 роки тому +1

    Thank you for taking the time to make this video. I purchased this mower and returned it because just like you said I used it once and after putting it away and bringing it back out a few weeks later it would not start. After a long struggle with Lowes I got an exchange and the same thing happened again, the thing would not start. Now that I know that switch sticks I'm thinking of returning this one as well.

  • @richardkoreto7607
    @richardkoreto7607 Рік тому +3

    Thank you so much for posting this. Very public-spirited of you. Unfortunately, my safety switch broke so severely even after popping it out, the cut-out remained in place and it won't work. I have to buy a new mower. But you saved me the cost and time of getting someone to repair this, since I now know it is permanently broken. Getting a new one this week--it certainly won't be a Craftsman! Again, much appreciated.

  • @aaronbuell
    @aaronbuell 2 роки тому +2

    Just bought mine last weekend. I folded it up when I was done and went to use it today a week old and it wouldn't turn on. Thank god I found this video because I was going to take it back. My switch was stuck down. It does have a spring but when its pressed all the way down it gets stuck. I have to actually stick a little screwdriver under it and pop it back up.

  • @harithamereddy6955
    @harithamereddy6955 2 роки тому +1

    Thank You, this is a life saver, I bought it recently, unboxed, charged the batteries for 1 hour, took it to the lawn, it never started, searched couple of Videos, but no one clearly mentioned about this crappy interlock thing. I packed it to return, now I might keep it. Nice useful video 👍

    • @joshuav4965
      @joshuav4965  2 роки тому +1

      It hasn’t been a massive problem for me through using it. Once you get it set up and working it’s reliable. I’d just be cautious to always let people know about the quirks of the tool if you ever let someone borrow it or have a kid mow the lawn or whatever so they don’t think they “broke” it.

    • @harithamereddy6955
      @harithamereddy6955 2 роки тому

      @@joshuav4965 Right, Thank you

  • @rileybrice1234
    @rileybrice1234 Рік тому +2

    Thank you for the video. it lead me to the issue I had. the lever that pushes in even when out the mower would still not start. If you open the handles fully then push the lever down then look at the spring behind the lever. If the spring in not totally compressed back towards the handles the mower will not start. I pushed the spring back towards the handle the spring locks in place once it is locked in place and the lever is out then the mower will start.

  • @joeadrianmendoza
    @joeadrianmendoza 2 роки тому +2

    Thanks! I folded it up and was wondering why it somehow stoped working!!! Your a lifesaver!!!

  • @andreabailey427
    @andreabailey427 2 роки тому +1

    Thank you very much for this!I seen many reviews people saying they stored it after using and wouldn't work again,this is why!!THANK YOU AGAIN very helpful!

  • @Renee5
    @Renee5 2 роки тому +4

    this video is so needed for owners of this mower!! thank you so much!

  • @corydallas7279
    @corydallas7279 4 місяці тому +1

    Thank you so much for the information. I had replaced my lawnmower blade and when I went to start it. It was dead. I never noticed that switch cuz it blended in so well. It was 1 month out of warranty. So I thought it was a warranty gremlin. 😂 I’m good to go now. Thx you the man! 🤘🏽

  • @franmonaghan57
    @franmonaghan57 2 роки тому +3

    Thank you You saved me a ton of time I was getting ready to start taking it apart

  • @timbufford9787
    @timbufford9787 Рік тому +1

    Just want to say I really appreciate you taking the time to share this. Really saved my bacon

  • @user-ei5fz5zw2q
    @user-ei5fz5zw2q 27 днів тому +1

    We were having the same issue, but it wasn’t the safety lock out lever.
    It was the button on the side of the handle that you push before pulling the lever down to start it. Seems on ours, you really have to push that button firmly and with even pressure before pulling the lever down to start it. Maybe the button has become a little worn. Might be worth a try for you all that this video didn’t work for.

  • @austinjoseph4516
    @austinjoseph4516 Рік тому +2

    Thanks brother u just saved me a trip to lowes

  • @caidagreat2079
    @caidagreat2079 2 роки тому +1

    Man thank you I got it back working!

  • @chicagotruckerlifeforlife5570
    @chicagotruckerlifeforlife5570 Місяць тому

    I Just Bought Mines On Memorial-Day, I Haven’t Used It Yet Due To The Rain…However, Thank You For This Information….🙌

  • @nicdavis1202
    @nicdavis1202 2 роки тому

    You just kept mine out of a dumpster. Used it one time and stored it for the winter... read the whole stinking manual and didn’t come up with this. Much appreciated.

  • @CaroleCruz-ce5hr
    @CaroleCruz-ce5hr 3 місяці тому +1

    Thank you!!! You are amazing. Push the button and the pull the handle lever in.

  • @MOJOBroz
    @MOJOBroz 2 роки тому

    Thank you so much for this!! I was getting pretty aggravated!!

  • @cindyli2290
    @cindyli2290 29 днів тому

    It works for us. Thank you for this video which saved us a lot of time. My friend gave us this used lawnmower and we couldn’t figure out how to get it started. Thanks again.

  • @thedefensecoalition
    @thedefensecoalition 2 роки тому

    Thanks for this because damn if I didn't head straight down in the garage to see if it was the problem, and it was!

  • @granthansink4778
    @granthansink4778 14 днів тому

    When I hold down the side button and pull back the red lever I don’t get a click sound anymore and my mower refuses to start. Any advice on that ?

  • @sharonsmith4301
    @sharonsmith4301 2 роки тому +1

    Thank you sooo much .I was fixing to go buy a new one .YOU WERE RIGHT.BLESS YOU

  • @bloodhunger82
    @bloodhunger82 2 роки тому

    Oh my God. Glad it was a simple fix. Saved my day

  • @jaskaranshokar2498
    @jaskaranshokar2498 2 роки тому +4

    I just bought mine month ago and today when I'm gonna use it won't turn on. I tried everything and it's still not working. Someone help me if can. Thanks

    • @RalphHerran
      @RalphHerran 8 місяців тому

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

  • @ScienceBitch123
    @ScienceBitch123 Рік тому

    Can you fold the handle down flat while it's extended? I want to hand this from the handle on my garage wall to take up the least amount of space. One of the big benefits of this is that it's low profile unlike the others out there, but I don't want to fold it like you showed as it comes in the box; that's not ideal for hanging it.

  • @redsoxfan26401
    @redsoxfan26401 Рік тому

    This happened to me a when I brought it out from storage after the winter. Thank you for this info.

  • @paulp.5462
    @paulp.5462 Рік тому

    Mine didnt trigger until after a couple months of use. Was about to take it back till I came across your video. Thank you.

  • @kathleenkeatley5192
    @kathleenkeatley5192 Рік тому +3

    My safety is out but it’s still not working. There no tension in the metal handle and it’s not starting

    • @dickersonboys4791
      @dickersonboys4791 Рік тому +1

      Same with mine!

    • @RalphHerran
      @RalphHerran 8 місяців тому

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

  • @ksalters66
    @ksalters66 10 місяців тому

    You are the man THANK YOU SO MUCH!!! I knew that it had to be something simple!!! I’m so happy for your video, I really appreciate you sharing. May you always be blessed!!

  • @luckyfamilyman
    @luckyfamilyman 11 місяців тому

    I just got one of these. Haven’t used it yet. Thank you so much.

  • @marcoanwar6654
    @marcoanwar6654 2 роки тому

    Thanks for ur video helps a lot

  • @blusbrother7342
    @blusbrother7342 2 роки тому

    Thanks bought used great price because would not start you advise works starts right up.

  • @squidaeh37
    @squidaeh37 2 роки тому +1

    You probably just saved me a bunch of money, I'll check tomorrow! Thanks! 🙏

  • @kyndkristen
    @kyndkristen Рік тому

    Thank you for this video. Of all the videos I watched - this is the one I needed.

  • @KrazyKhris
    @KrazyKhris 2 роки тому

    You're the man! Thx bro

  • @mathmind9126
    @mathmind9126 Рік тому

    Thank you so much you are a lifesaver. ❤

  • @ss65malibu53
    @ss65malibu53 8 місяців тому

    Great video thanks for sharing 👍

  • @franburnett6643
    @franburnett6643 4 місяці тому

    My safety spring is out and it's still not turning on any suggestions

  • @jasonmagnuson5081
    @jasonmagnuson5081 Рік тому

    Well done. Saved me hours of trouble shooting!

  • @bobrk
    @bobrk 2 місяці тому +1

    Amazing that Craftsman themselves sent me to this video. Sheesh.

  • @sbetancur8259
    @sbetancur8259 2 роки тому

    Man you made my day thanks a lot

    • @rodguinn7237
      @rodguinn7237 2 роки тому

      Used mine 3 times went to use a 4th and won't start , only problem is my latch is out and I can't even get that latch to lock down to cause that problem

  • @aydenmarshall8546
    @aydenmarshall8546 Рік тому

    Super helpful!

  • @Timber1508
    @Timber1508 Місяць тому

    Thank you, you just saved me a lot of hair pulling 🙏😁

  • @len1ams
    @len1ams 7 місяців тому

    Man this helped a lot. Thanks

  • @chuckgregson1
    @chuckgregson1 Рік тому

    Thanks man. I never would have figured that out.

  • @user-nx3ti2um2w
    @user-nx3ti2um2w 8 місяців тому

    Thank you! Great video. Now our 2 year old machine works again!!!!

  • @BobBob-vq3rb
    @BobBob-vq3rb Місяць тому

    Looks like a simple small yard mower

  • @mrsolodolo2638
    @mrsolodolo2638 3 місяці тому

    Does anyone know the measurements for the discharge chute?

  • @garyhumphries348
    @garyhumphries348 Рік тому

    Spray paint the wheel retainer clips to slow the rust down, if you wash the mower off as you should the wheel retaining clips will rust and crumble fast and the wheels will come off.
    3 of mine came off so I put half inch OD collars on mine and now it's good.

  • @moonlakeposse7511
    @moonlakeposse7511 2 роки тому

    Thank you for making the video it was very helpful. They need to be better with their documentation. And actually they should make that a red switch so it is easily noticed.

  • @TobiasMathesonRacing
    @TobiasMathesonRacing 6 місяців тому

    Really saved my ass. Thanks

  • @connorhaines2171
    @connorhaines2171 2 місяці тому

    Doing the good work here 👏

  • @superbellchan
    @superbellchan Рік тому

    Is there any vids on here on how to take the wheels off?

  • @TobiasMathesonRacing
    @TobiasMathesonRacing 6 місяців тому

    I said it saved me me but the mower stopped the second time I tried after adjusting level. Can’t get it started again. Interlock is up

  • @Zippo7796
    @Zippo7796 Рік тому

    Ive had mine in the shed for 4 months now and was unable to return to store so you saved my ass from the wife killing me

  • @sophiaatkinson4721
    @sophiaatkinson4721 Місяць тому

    Thank you so much.

  • @jjsince87
    @jjsince87 2 роки тому +1

    Feeding the algorithm thank you for the help

  • @JustinEigenmann
    @JustinEigenmann Місяць тому

    I hit a high patch of grass and it shut down and wouldnt start again. I gave it a rest, came back and smoke started coming from under the red cover....

  • @debbiemaestaz
    @debbiemaestaz 2 місяці тому

    Model CMCMWSP220 2x20V MAX* Self‑Propelled Lawn Mower. Any advice for this model not staying on? cuts off after 2 to 3 minutes?

    • @MoneyManHolmes
      @MoneyManHolmes 11 днів тому

      Same problem here. Sometimes it will run for a few mins, sometimes it turn off after 1 second. What did you figure out with yours?

  • @katherineryan4888
    @katherineryan4888 Рік тому

    Thank you thank you thank you!

  • @TheRsboxgod
    @TheRsboxgod 2 роки тому

    This video saved me from the wraith of my wife. Thank you!

  • @anthonyennis819
    @anthonyennis819 2 роки тому

    Well that is why I am going to try now, was cutting yesterday and it stopped working, was hoping I didn't have to take it apart

  • @j_vang1
    @j_vang1 Рік тому +2

    What's the difference between the 220 vs 220P2?

    • @MoneyManHolmes
      @MoneyManHolmes 11 днів тому +1

      P is code for the 5.0 battery, and 2 means it comes with 2 of them. Tools that end with B are bare tool only.

  • @NO-yl3nf
    @NO-yl3nf Рік тому

    The blades fell off while I was mowing.....I put them back on, but now it won't spin the blades. Can you show me the parts around the blades? I may be missing a part? When I go to start it, it makes a small sound, but blades don't spin. The blades can be spun easily by hand, like there is a part missing. I need to see what holds the blades on.

    • @joshuav4965
      @joshuav4965  Рік тому

      Oh no, I’m sorry to hear that. I haven’t torn my lawn mower down to that level. I have removed the blade for sharpening as the instruction manual DOES mention but I’d assume your mower might be truly broken.

  • @cryptostack4424
    @cryptostack4424 4 місяці тому

    Just being curious I found this video after already fixing it! Same problem. Took the top and handle off to Ohm all the wires out until I found 2 little green wires😂

  • @riq-el
    @riq-el 2 роки тому +4

    This didn't work on my unit. The interlock is on the up position and I still don't get power. The lawnmower sucks

    • @RalphHerran
      @RalphHerran 8 місяців тому

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

  • @susandecker2431
    @susandecker2431 2 роки тому

    I bought mine a year ago and it already does not work. It starts but when I try to push it on the grass it stall. Any ideas?

    • @RalphHerran
      @RalphHerran 8 місяців тому

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

  • @egv3918
    @egv3918 Рік тому

    Mine will not start at all. Did the little trick. Nothing… it just clicks like it wants to start. Batteries are fully charged. Any suggestions anyone

  • @CaptainHookhatesBooks
    @CaptainHookhatesBooks Рік тому

    Love you

  • @toddmoore4887
    @toddmoore4887 2 роки тому

    Wish I could get one of the returned units

  • @poki6067
    @poki6067 3 місяці тому

    Your the Freaking truth man thank you saved us money today

  • @darrellsanders9031
    @darrellsanders9031 Рік тому

    Thank you. It was going to go curbside.

  • @ailyvsal6204
    @ailyvsal6204 11 місяців тому

    The safety interlock is all the way up and still don't work! On mine this interlock returns by itself and don't start. It's anything else to put it to work?

    • @RalphHerran
      @RalphHerran 8 місяців тому

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

  • @Steven-kq6rw
    @Steven-kq6rw Рік тому +6

    This dude spent 8 minutes in what could have been a 30 second video.

  • @AVelasquez22
    @AVelasquez22 Рік тому

    The back wheel adjuster broke, how can I fix this?

    • @RalphHerran
      @RalphHerran 8 місяців тому

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement part.

  • @jamarrbrown3608
    @jamarrbrown3608 2 роки тому +4

    Mine still won't start and I don't know why

    • @michaelsalazar88
      @michaelsalazar88 2 роки тому +2

      Same

    • @NickPWlad
      @NickPWlad 2 роки тому

      Any news on this. Mine won’t start either

    • @rileybrice1234
      @rileybrice1234 Рік тому

      Thank you for the video. it lead me to the issue I had. the lever that pushes in even when out the mower would still not start. If you open the handles fully then push the lever down then look at the spring behind the lever. If the spring in not totally compressed back towards the handles the mower will not start. I pushed the spring back towards the handle the spring locks in place once it is locked in place and the lever is out then the mower will start.

    • @rileybrice1234
      @rileybrice1234 Рік тому

      Thank you for the video. it lead me to the issue I had. the lever that pushes in even when out the mower would still not start. If you open the handles fully then push the lever down then look at the spring behind the lever. If the spring in not totally compressed back towards the handles the mower will not start. I pushed the spring back towards the handle the spring locks in place once it is locked in place and the lever is out then the mower will start.

    • @Ward00
      @Ward00 Рік тому

      @@rileybrice1234 Accidently replied twice.

  • @pkendlers
    @pkendlers Рік тому

    My stupid safety interlock is popped up. it won't lock down. My lawn mower keeps stopping. Help!

    • @RalphHerran
      @RalphHerran 8 місяців тому +1

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

  • @danbo4605
    @danbo4605 2 роки тому

    Can you use 9ah batteries?

    • @MoneyManHolmes
      @MoneyManHolmes 11 днів тому

      You can use any size V20 batteries. Personally, I only use the 9.0’s because I want to be able to finish without having to recharge or do a battery swap.

  • @SeecretWeapon
    @SeecretWeapon Рік тому

    yeah
    what happens when i do that and it still doesn't work?

    • @RalphHerran
      @RalphHerran 8 місяців тому

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

  • @BobBob-vq3rb
    @BobBob-vq3rb Місяць тому

    To do my lawn at home I would probably need 4 9ah bats

  • @senkonishimura9568
    @senkonishimura9568 2 роки тому

    Thank you!!!! You made my day!

  • @HFLCHARGERS
    @HFLCHARGERS Рік тому

    Im having a issue with it stopping once I start to mow then I have to let is sit then its dead ? Mower is Garbage and only had it one season

    • @RalphHerran
      @RalphHerran 8 місяців тому

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

    • @MoneyManHolmes
      @MoneyManHolmes 11 днів тому

      Did you get it fixed? I’m having a similar problem. The mower seems to be shutting itself down, even with full batteries. Sometimes after just 1 second.

  • @nathanbrown4859
    @nathanbrown4859 5 місяців тому

    Every time I see an electronic lawnmower I always want to engine swap it

  • @ryker4124
    @ryker4124 Рік тому

    First one I bought wouldn't start. Exchanged it. Second one wouldn't start. Took me an hour to figure out this was the problem. Has to be costing Craftsman tons of money on returns when all they need to do is put it in the manual or use a sticker by the safety switch.

    • @RalphHerran
      @RalphHerran 8 місяців тому

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

  • @BobBob-vq3rb
    @BobBob-vq3rb Місяць тому

    Shuld get the 60 volt

  • @RalphHerran
    @RalphHerran 8 місяців тому

    Where is the mower's date code?

    • @RalphHerran
      @RalphHerran 8 місяців тому

      The date code is under the rear bagger's swing door.

  • @BobBob-vq3rb
    @BobBob-vq3rb Місяць тому

    Use 9 ah for bigger yard

  • @lracnosral
    @lracnosral 26 днів тому

    Quit i/2 way through the first mowing. Daughter bought the thing. I would never buy a modern Craftsman product, I own Craftsman power tools that I bought in the 1970s, and with new brushes, they still run fine, I have 40-50-year-old C'man wrenches that are still great. New stuff is not the same. Too bad. It was once a quality product. By the way thanks for the tip. That is not this mower's problem. Going to disassemble the safety mechanism assembly and see what's up in there.

  • @mickerdoodle51
    @mickerdoodle51 2 роки тому

    Thank you for your video, my wife found your video and "fixed" our new mower. again, thanks, well done.

  • @henrysmifth536
    @henrysmifth536 2 роки тому

    Have you thought about using 9ah batteries 👀🤔

    • @mikevollmer3579
      @mikevollmer3579 Рік тому

      Did you use 9ah batteries. I’m curious. My doesn’t mow as well as I thought it would. I have grass that is cut and then pieces the mower misses and was wondering if 2 9ah batteries might get the blade spinning fast and might cut all the grass instead of leaving patches

    • @henrysmifth536
      @henrysmifth536 Рік тому +1

      @@mikevollmer3579 I have the old 60v it cuts ok but you can't let it get to out of hand

  • @bradleyjones5817
    @bradleyjones5817 Рік тому

    That was not the fix for mine, anyone else seen any fixes?

    • @RalphHerran
      @RalphHerran 8 місяців тому

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

  • @barbarasharp2198
    @barbarasharp2198 Рік тому

    Sure wish this was what the problem was for me but this didn't work still just "clicks" when I try to start it......): Guess it goes back and I buy a gas one......

    • @RalphHerran
      @RalphHerran 8 місяців тому

      Try calling the toll free Craftsman support number on the rear bagger's swing door lable near the left corner and request a warranty replacement mower.

  • @Goosespray7
    @Goosespray7 2 роки тому

    so everything in the video was correlating but mines just didn’t start lol 🤷🏽‍♂️

    • @rileybrice1234
      @rileybrice1234 Рік тому

      Thank you for the video. it lead me to the issue I had. the lever that pushes in even when out the mower would still not start. If you open the handles fully then push the lever down then look at the spring behind the lever. If the spring in not totally compressed back towards the handles the mower will not start. I pushed the spring back towards the handle the spring locks in place once it is locked in place and the lever is out then the mower will start.

    • @Goosespray7
      @Goosespray7 Рік тому

      @@rileybrice1234 Thanks .. Did not workout basically took the whole thing apart still don’t know why it’s not starting