Great video. I damaged mine attaching my Sena headset. I've been after a fix for a while. I did the same as you, took the helmet to bits but couldn't straighten the kink. I've messaged HJC support for help. Thanks
@@Squisheyy Customer service referred me back to the supplier. They said they couldn't provide replacement parts for helmets outside of the warranty period. I'm sure the supplier will try and sell me a new helmet, but I'll have to see what they say.
Bikus980 commented he was able to turn the cable opposite sides so the kink was at the top and that fixed it. May that will be a fix for you until the part is for sale.
@@Squisheyy I've just flipped the wire so the kinks are at the top and straightened them out. I also sprayed wd40 down the cable to reduce it sticking and it worked. Thanks for your advice, I had to watch you video again to see how to dismantle the helmet. 👍
Greetings from Serbia. Your video helped me to understand how this sun visor system is functioning. I have i90 HJC helmet, it is not RPHA 90s, but the problem is the same. I have managed to fix this by turning the cable oposite sides, so the kink side is now attached to the sun visor, and the healty one is at the actuator side. Hope this helps for emergency fixing, but I would suggest new part off course :) Regards
Wow, flipping it around is a great idea. I was thinking to try to add solder at the kink and then file it smooth to see if that would put the stiffness back in. Im really glad the video helped.
Your vid and the comments just saved me. Had installed Sena 30K and pinched the cable, so the visor wouldnt fully retract and was annoyingly in my line of vision when retracted. Stripped it all out and reversed the cable and it's like new
Like others who have left a comment here I managed to kink the glide cable after clamping my SENA over the cable, pinching it against the helmet shell, then trying to force the slide control back, after just purchasing an RPHA 90S, yesterday! I did a search for "jammed HJC cable" and got your video. Between you and "reverse the cable guy" I went from disaster mode back to happily excited with my new helmet. THANK YOU BOTH!
Thanks. I had a similar issue with my i-90 helmet and this was very helpful. FYI My helmet is only 1 year old. I contacted HJC about the issue and they sent me the replacement cable for free.
My RPHA 71 wire got 'bird caged" too. I twisted it following the grove it until it cant go any further, CA that part and let it cure. Greased it a bit and reinstall. Works again but dont know for how much longer.
I read and thought about using solder or melt lead in the bird cage and press the heck out of it. Under forums using twisted cable for bicycle cables. Mine was kinked pretty bad.
Mine kinked as well...no real event just stopped working after a few uses. Seems like a severe design flaw. Interesting the lesser model helmets don't seem to have this problem.
혹시나 찾아오신 한국분들을 위한 팁 1. 세나를 끼시면서 클램프로 와이어를 찝어버려서 생긴 케이스입니다. 절대 개인이 못 고칩니다 2. 홍진 매장 혹은 수리 접수 맡길때 세나 떼고 보내야 하며(당연히) 다시 받으신 후에는 세나를 반대편에 달거나 더 뒤에 다셔야합니다 3. 정비관련 경험이 풍부하신게 아닌이상 이 유튜버분 처럼 해체하지마세요. 큰일 납니다. 저도 알고 싶지 않았어요 4. i90도 동일하게 문제가 생깁니다 5. 이 선바이져(영어는 sun glide 라고 하더군요) 는 이거 부러지는거 아냐? 싶지만 방향 맞춰서 잘 당기면(혹은 좀 휘더라도 잡아뽑으면) 잘 빠집니다 그냥 빼버리고 앞에 실드를 좋은걸 사세요...
Hi, in the comments some people flip the cable, also you can twist and solder lead into it like bicycle cable repair. You can also try to contact customer support to send a replacement. Fix will work as long as there is still cable strands left and not to damaged. If cable strands are too damaged, then the fix will not work.
@@Squisheyy i appreciate your kind reply. As hjc is korean company, there are maybe many of customer service center than any other foreign country. 😃 your video was super helpful to understand functioning of helmet by the way !!!
Yea guys. This just happened to me today. A fairly new helmet and only used rarely. This is a bad design flaw. I think I'm going to fix this but get a much better brand. This shouldn't be so common which proves is design garbage!
I haven't been able to find a replacement. Try HJC customer support. A few comments below had success reversing the cable. I've also read on forums that you can squeeze the bird cage out and melt lead into it and grind it smooth, like fixing bicycle brake cables. If your able to find a replacement, let me know.
Thanks. I'm having the same issue on my i90 (cheaper version of the RPHA 90). On a ride I couldn't get the visor to come down and fought with it a bit and broke the slider off the left side. I assumed it snapped on, but after seeing your video I see the tiny screws under the cheek pad. My cable isn't kinked, but not sure what happened.
@@Squisheyy yeah you can see where the bosses should be that the screws went into. I thought they were snaps/clips at first. My cable isn't bent/frayed though. I can work it with my fingers and get the full range of motion of the visor. I think it jammed up and I just used to much force one time.
That's crazy that the plastic broke. are you able to take it back to the place you bought it to get it repaired or are you going to have to try to fix the broken plastic piece yourself?
I had good luck contacting customer service, tell them it's less than 1 year old. In the comments some others did to, some did not. Also, someone reversed the cable with the frayed end on the top and that worked. And there is a bowden cable and you cane make lead ends, like a bicycle brake cable fix. I still haven't found a replacement online incase the one I have goes bad. If you can, post it in the comments.
I just bought a new HJC i90 modular helmet, and first time out with it, the internal sun visor will not function. Will not respond to anything you do with the slide switch. Looks like HJC has an ongoing problem with their mechanism
try reaching out to HJC Support or contact the place you got the helmet from. I think it is an issue with that part. support@hjchelmets.com 562-407-2186
Hi found this great did manage to get the cable straight by tapping it round with a small hammer to take out kinks but suspect it will kink again where did you get the new cable from as I cant seem to find any on the net.Cheers
try reaching out to HJC Support or contact the place you got the helmet from.. support@hjchelmets.com or 562-407-2186. You can also try flipping the cable so the kink is at the top as some commenters mentioned. Also, stretching and twisting the cable and then melting lead in it like fixing a frayed bicycle break cable repair.
@Squisheyy yeah i might do that. I'm just quite upset about that, I was searching so long for the right helmet and this is what happens when i finnaly get one 🥺 thank you for the reply ✌🏼
I called customer service. Also, contacting the people you bought it from and hopefully they will give you a contact to get it fixed or get you the part. I think it could be fixed using brazing like they do with bicycle lines which are the same twisted steel wire.
Part Link? You can't buy it as far as I know. Try getting it from a HJC warranty repair service or getting it from HJC customer support. Let me know how you ended up getting it.
Squishey 0 seconds ago I pinned a comment bikus980 flipped the cable and sleeve putting the kink on top and Mark Evans did the same and it worked for both of them. Give it a try and let me know it that works for you too.
@@denistodorov4086 Squishey 0 seconds ago I pinned a comment bikus980 flipped the cable and sleeve putting the kink on top and Mark Evans did the same and it worked for both of them. Give it a try and let me know it that works for you too.
I haven't been able to find a replacement. I was able to get one from HJC customer support. A few comments below had success reversing the cable. Other comments below said HJC customer support didn't help.
I call it the wire slider or the integrated glide slide system cable. I have no idea what the official spare part name is. If you find out, let me know. I contacted HJC customer support and they didn't seem to have a name for it.
I pinned a comment bikus980 flipped the cable and sleeve putting the kink on top and Mark Evans did the same and it worked for both of them. Give it a try and let me know it that works for you too.
@@Squisheyy i went down to the local dealer in my area and they manage to swap out the piece for me! However, the dealer has no clue what that cable is called too. hahaha! but glad its fixed now!! :D
Great video. I damaged mine attaching my Sena headset. I've been after a fix for a while. I did the same as you, took the helmet to bits but couldn't straighten the kink. I've messaged HJC support for help. Thanks
I had good luck with their customer service.
@@Squisheyy Customer service referred me back to the supplier. They said they couldn't provide replacement parts for helmets outside of the warranty period. I'm sure the supplier will try and sell me a new helmet, but I'll have to see what they say.
Bikus980 commented he was able to turn the cable opposite sides so the kink was at the top and that fixed it. May that will be a fix for you until the part is for sale.
@squishey I'll have a look and see if it works for me too. Cheers
@@Squisheyy I've just flipped the wire so the kinks are at the top and straightened them out. I also sprayed wd40 down the cable to reduce it sticking and it worked. Thanks for your advice, I had to watch you video again to see how to dismantle the helmet. 👍
Greetings from Serbia. Your video helped me to understand how this sun visor system is functioning. I have i90 HJC helmet, it is not RPHA 90s, but the problem is the same. I have managed to fix this by turning the cable oposite sides, so the kink side is now attached to the sun visor, and the healty one is at the actuator side. Hope this helps for emergency fixing, but I would suggest new part off course :) Regards
Wow, flipping it around is a great idea. I was thinking to try to add solder at the kink and then file it smooth to see if that would put the stiffness back in. Im really glad the video helped.
Thanks for the tip. Turning the cable around worked for me too.
Your vid and the comments just saved me. Had installed Sena 30K and pinched the cable, so the visor wouldnt fully retract and was annoyingly in my line of vision when retracted. Stripped it all out and reversed the cable and it's like new
Awesome, back on the road again.
Like others who have left a comment here I managed to kink the glide cable after clamping my SENA over the cable, pinching it against the helmet shell, then trying to force the slide control back, after just purchasing an RPHA 90S, yesterday! I did a search for "jammed HJC cable" and got your video. Between you and "reverse the cable guy" I went from disaster mode back to happily excited with my new helmet. THANK YOU BOTH!
Thanks. I had a similar issue with my i-90 helmet and this was very helpful.
FYI My helmet is only 1 year old. I contacted HJC about the issue and they sent me the replacement cable for free.
Thank you! just what I needed to dismantle my helmet and fix the problem
Nice!
So glad I got it fixed. Now with the time change, evening sun on the ride home is going to be blinding.
My RPHA 71 wire got 'bird caged" too. I twisted it following the grove it until it cant go any further, CA that part and let it cure. Greased it a bit and reinstall. Works again but dont know for how much longer.
I read and thought about using solder or melt lead in the bird cage and press the heck out of it. Under forums using twisted cable for bicycle cables. Mine was kinked pretty bad.
Great help thankyou.
Mine kinked as well...no real event just stopped working after a few uses. Seems like a severe design flaw. Interesting the lesser model helmets don't seem to have this problem.
It's a real pain, especially since it's new. A real design flaw.
혹시나 찾아오신 한국분들을 위한 팁
1. 세나를 끼시면서 클램프로 와이어를 찝어버려서 생긴 케이스입니다. 절대 개인이 못 고칩니다
2. 홍진 매장 혹은 수리 접수 맡길때 세나 떼고 보내야 하며(당연히) 다시 받으신 후에는 세나를 반대편에 달거나 더 뒤에 다셔야합니다
3. 정비관련 경험이 풍부하신게 아닌이상 이 유튜버분 처럼 해체하지마세요. 큰일 납니다. 저도 알고 싶지 않았어요
4. i90도 동일하게 문제가 생깁니다
5. 이 선바이져(영어는 sun glide 라고 하더군요) 는 이거 부러지는거 아냐? 싶지만 방향 맞춰서 잘 당기면(혹은 좀 휘더라도 잡아뽑으면) 잘 빠집니다 그냥 빼버리고 앞에 실드를 좋은걸 사세요...
Hi, in the comments some people flip the cable, also you can twist and solder lead into it like bicycle cable repair. You can also try to contact customer support to send a replacement. Fix will work as long as there is still cable strands left and not to damaged. If cable strands are too damaged, then the fix will not work.
@@Squisheyy i appreciate your kind reply. As hjc is korean company, there are maybe many of customer service center than any other foreign country. 😃 your video was super helpful to understand functioning of helmet by the way !!!
I didn't know it was a Korean company. I hope some day HJC would sell the part like LS Helmets does.
Yea guys. This just happened to me today. A fairly new helmet and only used rarely. This is a bad design flaw. I think I'm going to fix this but get a much better brand. This shouldn't be so common which proves is design garbage!
Seriously. For as much as it is and visor glide system is not new, it should be better or at least be able to buy a replacement cable for a few bucks.
Buddy @squishey, can you provide a link to purchase a set with a cable for replacing the sun visor glide system?
Thank you in advance.
I haven't been able to find a replacement. Try HJC customer support. A few comments below had success reversing the cable. I've also read on forums that you can squeeze the bird cage out and melt lead into it and grind it smooth, like fixing bicycle brake cables. If your able to find a replacement, let me know.
Thanks. I'm having the same issue on my i90 (cheaper version of the RPHA 90). On a ride I couldn't get the visor to come down and fought with it a bit and broke the slider off the left side. I assumed it snapped on, but after seeing your video I see the tiny screws under the cheek pad.
My cable isn't kinked, but not sure what happened.
The slider does snap in. Your saying the plastic piece broke off the screws? Something else must be jammed up for the plastic to break
@@Squisheyy yeah you can see where the bosses should be that the screws went into. I thought they were snaps/clips at first.
My cable isn't bent/frayed though. I can work it with my fingers and get the full range of motion of the visor.
I think it jammed up and I just used to much force one time.
That's crazy that the plastic broke. are you able to take it back to the place you bought it to get it repaired or are you going to have to try to fix the broken plastic piece yourself?
@@Squisheyy I got it from RevZilla. I sent a email to HJC to see about getting the replacement parts.
The small screws that you mentioned strip easily, do they send you new screws with the new hardware?
No screws sent to me. I don't know how to get replacement screws except off another helmet.
I have an I-9 and I need a cable assembly because mine done the same thing yours did. Where can I find that cable?
I had good luck contacting customer service, tell them it's less than 1 year old. In the comments some others did to, some did not. Also, someone reversed the cable with the frayed end on the top and that worked. And there is a bowden cable and you cane make lead ends, like a bicycle brake cable fix. I still haven't found a replacement online incase the one I have goes bad. If you can, post it in the comments.
I just bought a new HJC i90 modular helmet, and first time out with it, the internal sun visor will not function. Will not respond to anything you do with the slide switch. Looks like HJC has an ongoing problem with their mechanism
try reaching out to HJC Support or contact the place you got the helmet from. I think it is an issue with that part. support@hjchelmets.com
562-407-2186
I was considering a RPHA 90 Kevlar bur with this apparently common issue I think I will stick with my Shoei Neotec 2. Shoei quality is legendary.
Hi found this great did manage to get the cable straight by tapping it round with a small hammer to take out kinks but suspect it will kink again where did you get the new cable from as I cant seem to find any on the net.Cheers
try reaching out to HJC Support or contact the place you got the helmet from.. support@hjchelmets.com or 562-407-2186. You can also try flipping the cable so the kink is at the top as some commenters mentioned. Also, stretching and twisting the cable and then melting lead in it like fixing a frayed bicycle break cable repair.
I bought mine F70, 3 days ago and it already broke. 😭 and i don't know if it's better to give it back or try and fix it myself
I'd try to give it back. Great helmet, bad design.
@Squisheyy yeah i might do that. I'm just quite upset about that, I was searching so long for the right helmet and this is what happens when i finnaly get one 🥺 thank you for the reply ✌🏼
Where did you get the part? I have this same problem with the visor not working.
I called customer service. Also, contacting the people you bought it from and hopefully they will give you a contact to get it fixed or get you the part. I think it could be fixed using brazing like they do with bicycle lines which are the same twisted steel wire.
I’m facing the same problem
Could you please attach the part link ?
Part Link? You can't buy it as far as I know. Try getting it from a HJC warranty repair service or getting it from HJC customer support. Let me know how you ended up getting it.
same here.
Really? Reach out to HJC customer service. I think they need to have this part available to order.
support@hjchelmets.com
562-407-2186
Squishey
0 seconds ago
I pinned a comment bikus980 flipped the cable and sleeve putting the kink on top and Mark Evans did the same and it worked for both of them. Give it a try and let me know it that works for you too.
@@denistodorov4086
Squishey
0 seconds ago
I pinned a comment bikus980 flipped the cable and sleeve putting the kink on top and Mark Evans did the same and it worked for both of them. Give it a try and let me know it that works for you too.
Estimado . Podrías indicarnos dónde comprar el respuesto, el mío es un HJC i70
I don't know where to get the part. Maybe customer service? 562-407-2186
Hey question, were did you got the wire? I don't know even how to look for it
From HJC customer support
From HJC customer support
I would never buy an HJC again....!
I feel ya.
Hi Where did you get the new part that you need? Can you post thr link
I haven't been able to find a replacement. I was able to get one from HJC customer support. A few comments below had success reversing the cable. Other comments below said HJC customer support didn't help.
Where did you get the replacement part? Mine kinked the second time I used it
I called customer service and they sent me a replacement.
Is it even worth trying to fix? Mine broke on the first day of owning the helmet. Is it better to just buy a tinted shield
If you just bought it, it should still be under warranty.
Hello! im having the exact same problem. May i know what is that spare part called?
I call it the wire slider or the integrated glide slide system cable. I have no idea what the official spare part name is. If you find out, let me know. I contacted HJC customer support and they didn't seem to have a name for it.
I pinned a comment bikus980 flipped the cable and sleeve putting the kink on top and Mark Evans did the same and it worked for both of them. Give it a try and let me know it that works for you too.
@@Squisheyy i went down to the local dealer in my area and they manage to swap out the piece for me! However, the dealer has no clue what that cable is called too. hahaha! but glad its fixed now!! :D
@@andreashi-rongwong104 Awesome, I'm glad you got it fixed to.