Solar QLED Remote Fix | Troubleshoot Your Samsung QLED TV Remote

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  • @kevindesha2959
    @kevindesha2959 19 днів тому

    I went through all your steps, verified that the remote needed replacement. The tip of using the app to verify really helped and gave me an option until I received the new remote…awesome! Thanks so much!

    • @WaltsTV
      @WaltsTV  19 днів тому

      That's great to hear it helped you out!

  • @calliejo4
    @calliejo4 Рік тому +8

    After thirty minutes in the phone with India with them ultimately telling us we needed to purchase a new remote, this video had our remote up and working in 5 minutes. Thank you.

    • @WaltsTV
      @WaltsTV  Рік тому

      glad we could help!

    • @keithwicks7870
      @keithwicks7870 Місяць тому

      Yea same old Samsung Frame TV issue.. they don’t connect well between components ( to include remote soundbar smarter thing app ) and customer service reads script that never works and tells you to ship it back to them and pay for your own packaging and insurance. It’s just a horrible process and they get rude if you express your opinion on the experience.

  • @BriefNerdOriginal
    @BriefNerdOriginal Рік тому +35

    The internal battery just failed on me. And others online have the same problem. No amount of pressing its buttons will be able to reset or re-pair it. One moment it worked, and nothing else ever happened the moment after. Hope the warranty covers this. Replaceable batteries are much better. You know, you can have rechargeable batteries instead of running to the store? BTW, I knew I was going to regret it, but only having a remote to control the TV instead of buttons on it is so dumb...

    • @WaltsTV
      @WaltsTV  Рік тому +2

      Its all perspective, in case you didnt know there is a standard universal samsung remote that was included with older models but I really like the reliability, if you get that you wont have those issues. - a.co/d/e67gqkZ

    • @perryg9912
      @perryg9912 Рік тому +4

      I have same problem after 1 year.

    • @dr00spikeee
      @dr00spikeee Рік тому +3

      I have also big issue with this toy I was calling three times to samasung for repair. It is big joke of customers to add this to flagship OLED TV

    • @ianmastin
      @ianmastin Рік тому +4

      Rofl mine also failed just outside of a year... fucking manufacturers have gotten so good they know how to build a device as cheap as they can but just good enough to make it through the warranty period.

    • @lemawwn8322
      @lemawwn8322 Рік тому +6

      same problem for me wont charge wont do nothing dumbass remote

  • @kozbon4
    @kozbon4 Рік тому +4

    Thanks for all the tips. I might have held the power button on too long before the remote ran out of charge, so prob may be on TV. But I also see no IR from the remote to the TV (TV doesn’t flash red)….

    • @snowleopardloverthom
      @snowleopardloverthom Рік тому +1

      One thing he does not mention in this video is that these remotes have two ways of connecting to the TV yes he mentioned infrared, however bluetooth is the primary connection method with these remotes

  • @shelonfigueredo7241
    @shelonfigueredo7241 7 днів тому +1

    Thanks every so much. All your tips worked for me! Loving smart things!! 😂

    • @WaltsTV
      @WaltsTV  3 дні тому

      Thank you for the feedback!

  • @lendale8027
    @lendale8027 10 місяців тому +2

    Okay, SORRRRRY. 5 minutes later your instructions fixed my remote. Big time THANKS!!!😅

    • @WaltsTV
      @WaltsTV  10 місяців тому

      Glad it helped!

  • @Ciron8
    @Ciron8 Рік тому +2

    Interesting video. The solar cell remote of the QLED TV is compatible with older models like UN65AU700G?

    • @WaltsTV
      @WaltsTV  Рік тому

      I dont belive so but im not 100% sure

  • @jenna.w.9041
    @jenna.w.9041 6 місяців тому +3

    You’re recommending to check battery settings. To do that you have to have a REMOTE THAT WORKS. Help me get to that point.

    • @WaltsTV
      @WaltsTV  5 місяців тому

      Some people issue is that sometimes it works sometimes it doesn't when its working you can navigate and check and if its sitting low or wont charge you know your issue. But if you cant get anything after all the other steps its likely defective.

  • @kmlchannel
    @kmlchannel 4 місяці тому +2

    I'm on my third remote control replacement, I think there is a design flaw with Solar remote control, the latest one only lasted 6 weeks, before the lagging, it seem like there is no charge coming into the remote using USB-C or Solar panel at the back on the remote. Before the issue you can point any direction of the TV and it works, now you have to point at a particular angle for it to works sometime. I bought a $7 cheap replacement remote without the voice features on Amazon, and it works perfectly without any issue.

    • @WaltsTV
      @WaltsTV  4 місяці тому

      Yeah the basic remotes tend to be more reliable but don't have all the bells and whistles.

    • @mello4625
      @mello4625 2 місяці тому

      Yeah there's most definitely a design flaw. I'm on my second solar remote. The second one just unpaired and I tried several times for days to get it paired again and gave up. Now I'm going to get a universal one lol

  • @superkee7217
    @superkee7217 2 місяці тому +1

    how do you select "OK" for let smart things app take controll over the TV with out TV remote?

    • @WaltsTV
      @WaltsTV  2 місяці тому

      should be a qr code or way to get it into the mode where you can pair it, I would contact samsung support.

  • @rogelioaguilera8481
    @rogelioaguilera8481 2 місяці тому +1

    thanks for the info bro. had to reset remote with back and select button and then paired..... worked on first shot.... thank you very much..... my head was starting to hurt....lol ...ty again!!!!!!

    • @WaltsTV
      @WaltsTV  2 місяці тому

      Glad it could help!!

  • @leafblazor
    @leafblazor Рік тому +8

    Your remote not working? Use it to check settings 🤦🏻‍♂️ You people really don't think this crap through do you?

  • @quaasimaustin5738
    @quaasimaustin5738 Рік тому +3

    The final step worked for me. I’ll be ordering a new remote 🥴🥴🥴
    Great tutorial though. Thank you!

    • @WaltsTV
      @WaltsTV  Рік тому

      Sorry to hear! Glad it could help in a way... :(

  • @bzupetic
    @bzupetic 11 місяців тому +2

    Hi everyone, i have a QLED frame and i wanted to re-pair through the wizard because of bixby... and now whatever i do my remote sends IR signal (i see response on tv red light)... but automaticly is trying reconect via bluetooth whatever i do... i tryed reseting tv, unpluging, reseting remote... everything. remote worked just fine with IR but now i cannot use it ... remote flashes like it is disconected, tv recieves IR but constantly wants to re-pair it via bluetooth and it stuck on searching device but it cannot find it... what to do?!

    • @fan4portis
      @fan4portis 6 місяців тому

      Same issue if you figured it out. Hope you were able to

  • @michelleluna869
    @michelleluna869 11 місяців тому +1

    I’m able to pair the remote but it keeps unpairing. Any tips?

    • @WaltsTV
      @WaltsTV  11 місяців тому +1

      Its fully charged?

  • @ArtyArtur
    @ArtyArtur 7 місяців тому

    Would the reset rezolve only 1 button failure? Power button dose not turn on/off tv.. rest of function work

    • @WaltsTV
      @WaltsTV  7 місяців тому +1

      and the IR is not blocked? That is an odd issue, possibly the button got pressed too hard?

    • @ArtyArtur
      @ArtyArtur 6 місяців тому

      ​@@WaltsTV Solved. Using the app i power up the tv and reprogramez the remite (re-pairing)...
      Thx for the reply

  • @tonicvet6405
    @tonicvet6405 Рік тому +1

    Since I've made factory reset on my TV, the remote isn't working anymore. Got new Remote but still the same problem. Any suggestions?

    • @WaltsTV
      @WaltsTV  Рік тому

      there is a pairing process, try this - ua-cam.com/video/7DKeYc1h-8A/v-deo.html

  • @karim-abdelaal
    @karim-abdelaal Рік тому +2

    Thanks for the video,
    When I bought my TV the smart remote worked like BT remote, and I could control my TV even from another room.
    Now my remote doesn't really work until I point it into the TV IR receiver, and it doesn't even respond if I just pointed the remote into another direction.
    Does that make sense ? Thanks again :)

    • @WaltsTV
      @WaltsTV  Рік тому

      is there anything that could be blocking the ir receiver, I would charge the remote as it could be weak because of power.

    • @karim-abdelaal
      @karim-abdelaal Рік тому

      Nothing is blocking the IR an the battery is 61% charged @@WaltsTV

    • @multisimple
      @multisimple Рік тому +2

      I have the same issue

    • @dtrim3081
      @dtrim3081 Рік тому +1

      Me too same issue

    • @malpa154
      @malpa154 Рік тому

      Same issue, did you get that fixed?

  • @jayc9031
    @jayc9031 Рік тому +1

    Any idea on how to get the remote to work for a single device only? Our TV and my wife Samsung computer monitor both are in the same room and she loses her mind when the remote turns one off when she's trying to turn the other one on. They're about 10 feet apart on two different walls.

    • @WaltsTV
      @WaltsTV  Рік тому

      There might be a setting on the monitor to turn off any type of remote control. You could also try covering the IR sensor on the monitor with your thumb while using the remote and if that stops it you could just block out the IR with some black tape or something.

  • @allvideos123
    @allvideos123 5 місяців тому +2

    Mine's dead, i'll probably have to buy a new one. I'll try with the tech support first to see if i can get any help.

    • @WaltsTV
      @WaltsTV  5 місяців тому +1

      Sorry to hear!

  • @shadianoshie2853
    @shadianoshie2853 Рік тому +2

    Thank you - your video is very easy to understand. My remote wasn’t working and I reset it thanks to your easy translation.

  • @jimdixon6688
    @jimdixon6688 Рік тому +1

    Good video!!! How do I pair my Samsung remote to my cox cable box. It does everything except change the channels. I have the exact TV and remote in my other room and it works just fine. Appreciate any efforts and assistance

    • @WaltsTV
      @WaltsTV  Рік тому

      do you have the same exact box? and usually the cable providers have a menu where you can pair the remote with certain codes. The wonders of tech lol, sometimes it works perfectly sometimes it doesn't.

    • @jimdixon6688
      @jimdixon6688 Рік тому

      ​@@WaltsTV yes

  • @gandl2123
    @gandl2123 11 місяців тому

    I have an 85-in television with the solar remote and today for some reason the remote has a red solid light at the top and none of the tricks that you showed in your video worked. Any ideas?

    • @WaltsTV
      @WaltsTV  10 місяців тому

      Hello,
      We recommend charging it for an hour and seeing if that remains. If that does not fix the issue please contact Samsung and attempt to get a new remote under your manufacturer warranty!
      Thanks,
      Justin

  • @tydare8977
    @tydare8977 Рік тому

    Did not work for me. A good # to call?

  • @WillieSPerskin
    @WillieSPerskin Рік тому +1

    Can I get a Solar Remote for my Smart Tv Samsung even though it did not come with the TV

    • @WaltsTV
      @WaltsTV  Рік тому

      I am not sure, you can try but they also are not expensive.

  • @Gorkheli
    @Gorkheli 10 місяців тому +2

    Reset of remote worked. Thanks

    • @WaltsTV
      @WaltsTV  9 місяців тому

      Good to hear!

  • @benjaminsellam4944
    @benjaminsellam4944 Рік тому +1

    Hi , when pairing remote/Tv and searching signal with Bluetooth picture on the screen , it always failed. I made a total reset for the TV with original settings and always the same. I used successfully a universal remote but impossible to connect with the solar remote. Do you have any idea please help ! Poor French guy with the Frame 2022

    • @WaltsTV
      @WaltsTV  Рік тому

      the only thing that I can think of is that remote is faulty and you probably need a replacement.

    • @soiggeofficial
      @soiggeofficial Рік тому

      Exactly same issue here, but I havent done the factory reset yet. Qn90B 65"

    • @benjaminsellam4944
      @benjaminsellam4944 Рік тому

      ​@@soiggeofficial Samsung sent me à New one and it works now. So the issue was from the remote (not from the TV) .Finally I noticed that charging the old remote does not work .

    • @soiggeofficial
      @soiggeofficial Рік тому

      @@benjaminsellam4944 i just managed to make the remote work again by holding Back and Play buttons for several seconds and bringing the remote very very close to the bottom right of the TV. However Bluetooth connection is not working, only infrared, but at least it works as a remote

  • @shellh.5193
    @shellh.5193 Рік тому +1

    What about charging it? There is a place to plug it in.

    • @WaltsTV
      @WaltsTV  Рік тому

      USB-C on the bottom!

  • @Dezzyyx
    @Dezzyyx 11 місяців тому +2

    I'm not sure if the solar panel does any charging. Should it simply hold the current battery charge (let's say it's at 20% battery), so you can still use it, or should it charge it to a higher % through the solar? I've never seen my remote at higher than 20% battery since I got it 2 yrs ago, and It's been with solar panel facing up always. It hasn't dropped any lower either though, as I can remember, so it hasn't been a problem.
    That is until now for some reason I got a pop-up warning of extremely low battery (10%), and even after 1 day it still hadn't charged even 1% higher from solar. This makes me think the solar actually never charged at all, which explains why I've never seen it at higher than 20%. Still that doesn't explain why it has dropped lower from the 20% it usually is at.
    Anyway I tried USB-C charge for the first time, charged to 100% no issue. After a couple of hrs it's at around 50% stable, not sure if it should deplete that fast? It's not going up though, making me think the solar doesn't work.

    • @WaltsTV
      @WaltsTV  11 місяців тому +1

      I think that the battery life that it displays is probably not accurate, go more based on when it stops working a couple years without charging is what it was intended for. Even if it says 50% it shouldn't be after a full charge so I would just ignore it and use as is.

    • @Dezzyyx
      @Dezzyyx 11 місяців тому

      Thanks for the swift reply! To be clear it did charge to 100% with USB-C but after couple of hrs it said 50%. Since my original comment it has stayed at 50%. So I should ignore it? @@WaltsTV

  • @fl0l0g
    @fl0l0g Рік тому

    Our solar remote Samsung scrolls, we have no control its like it takes control?Can you suggest any tips?

    • @WaltsTV
      @WaltsTV  Рік тому

      Something like this is a little more serious, I would presume it is defective and you might want to consider buying a new remote.

  • @davemyers.1
    @davemyers.1 Рік тому +1

    I was getting a message on my TV (device is connected; Galaxy Watch 5 (82EY)) every time I pushed a button on my solar remote. I own a Galaxy 3 watch so I was confused by this. I didnt know if my TV was somehow compromised but every push of a button on the remote would display this message on my TV and it would take 3 to 5 seconds to go away before I could push another button. Resetting and re-pairing the remote fixed my issue, so thanks for your video.

    • @WaltsTV
      @WaltsTV  Рік тому

      Glad it could help!

  • @rishitgrover6883
    @rishitgrover6883 4 місяці тому +1

    My remote isn't working and don't see any IR light as well. But while putting the remote on charing shows rapidly faint red blinking light. Even while charging it doesn't work at all. What do I do?

    • @WaltsTV
      @WaltsTV  3 місяці тому

      seems like its defective, I would contact Samsung and see if they can send you a replacement.

    • @rishitgrover6883
      @rishitgrover6883 3 місяці тому

      @WaltsTV I did. They suggested i get new one. In frustration I banged the remote a couple of times and started working just fine😂😂

    • @rachealallen-foley3258
      @rachealallen-foley3258 3 місяці тому

      Everytime mine stops working i hit it and it works again 😂​@rishitgrover6883

  • @Austin_Q
    @Austin_Q 10 місяців тому +1

    My remote works when plugged into with usb c and when I take it out, it doesn’t work. It says fully charged when plugged in. I re paired it to the TV as well as

    • @WaltsTV
      @WaltsTV  10 місяців тому +1

      perhaps the solar cell is actually dead

    • @Austin_Q
      @Austin_Q 10 місяців тому

      @@WaltsTV most likely, I contacted Samsung and they are sending me a replacement. I was thinking the same thing

  • @usneod9329
    @usneod9329 Рік тому +1

    I have this remote for my QLED Samsung TV. The problem I have is at times it loses its memory and I have to program the remote again.

    • @WaltsTV
      @WaltsTV  Рік тому

      how often? This is the first time Ive heard of this issue.

    • @usneod9329
      @usneod9329 Рік тому

      @@WaltsTV it's been about once or twice a week.

  • @ramyaramya3471
    @ramyaramya3471 Рік тому

    Actually i tried all the ideas you informed and battery also fully charged and if i plug charge wire to remote on that time it's working if i unplug it's not working what's the reason for it

    • @WaltsTV
      @WaltsTV  Рік тому

      Im not sure but this seems to be a common issue

  • @bblaylock69
    @bblaylock69 Рік тому +6

    Thanks Justin, I just about threw this remote across the road.

  • @fl0l0g
    @fl0l0g Рік тому +2

    How To stop the remote from scrolling

  • @NanoTechBytes
    @NanoTechBytes Рік тому +2

    The home button isn't working on my remote. Every other button is working. It works when I pair it with a friend's tv but doesn't work with mine

    • @WaltsTV
      @WaltsTV  Рік тому

      your saying that the home button works on your friends tv but not yours? have to tried fully resetting the remote and TV.

    • @NanoTechBytes
      @NanoTechBytes Рік тому

      @@WaltsTV I've tried to reset the remote (back button & select button for 5-10secs) & the tv (power button for 5-10secs) like you said but it still doesn't work. I even downloaded samsung smart things, the home button still doesn't work there.
      Is there something else I can do please?

  • @joandodds2824
    @joandodds2824 11 місяців тому

    What cord to charge

  • @lorikelso664
    @lorikelso664 9 місяців тому +1

    Mine works after I charge it. It just won’t hold a charge. I bought the tv last December. It suddenly started not holding a charge. Advice?

    • @WaltsTV
      @WaltsTV  9 місяців тому

      if its not holding charge battery could be dead, there are replacment remotes that are also more reliable - www.amazon.com/Newest-Universal-Control-Samsung-Compatible/dp/B08CZ1FYBD/ref=sr_1_2_sspa?crid=3LBDQ1PNVLOD9&dib=eyJ2IjoiMSJ9.fnQvnJvJkZrduBJ-b2l9auof3q35jOCLSkUGBSUMxfe8DraNVtFgA3R2O3Zx2LAcv6OHl8b7ucN-UfG1B5jqW5HphNw4VAFzmR8ihsS1FzKgDFxIuIwA6L61j4a7a_SGCsu2UFEysIJtIK5z9K-nD_JOq8zjZ0zEIeqQBLmAplieiNDFpL00OkmrfSzBVPzGo6MbjPDOG-MBlEhr9FLKpGraTAxfJDHsJVp8dxCQm5k.WHQXAUpxeqQQEmY0k98a33uypMN2ewWY5FiBNlcMMhE&dib_tag=se&keywords=samsung+tv+remote&qid=1713833317&sprefix=samsung+tv+remote+%2Caps%2C116&sr=8-2-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1

  • @josephdunn9677
    @josephdunn9677 6 місяців тому +1

    Thank you for sharing this knowledgeable and easy to follow information

    • @WaltsTV
      @WaltsTV  6 місяців тому

      Glad you enjoyed, that is the goal!

  • @sherribrannon4633
    @sherribrannon4633 Рік тому

    I am trying to figure out how to adjust the volume using this smart/solar remote that came with my Samsung TV.

    • @WaltsTV
      @WaltsTV  Рік тому

      the volume button should be pretty easy to find

  • @StephenHrubec
    @StephenHrubec Рік тому +5

    good video and good information here, thank you.. i think what's also cool about these remotes is beyond the obvious of getting the remote into a sun lit area, these remotes charge from just simply natural light and light illuminated by recessed lighting or lamps, and also wifi signals throughout your house... that's right, wifi frequency pushes some added power into these solar remotes

  • @waldemaralgemiro5544
    @waldemaralgemiro5544 Рік тому +1

    Best video about the solar remote control

    • @WaltsTV
      @WaltsTV  Рік тому

      Best comment about the video on the solar remote control! :)

  • @alfonsotv99
    @alfonsotv99 Рік тому

    I have to deploy to Poland for nine months because I’m in the army do you think my remote battery will go bad?

    • @WaltsTV
      @WaltsTV  Рік тому +1

      Will go bad. Probably not, but if so you just have to charge it when you get back.

  • @frostyobama1307
    @frostyobama1307 Рік тому +1

    I had my remote under the sun for hours and tried multiple USB-C’s yet it still doesn’t charge. Any idea?

    • @WaltsTV
      @WaltsTV  Рік тому

      the actual solar cell could be dead, I would recommend a replacement. This one is the most reliable - www.amazon.com/Samsung-Remote-Control-Netflix-Hotkey/dp/B091BD6KJR/ref=sr_1_3?hvadid=557530279855&hvdev=c&hvlocphy=9030069&hvnetw=g&hvqmt=e&hvrand=15092670071049681158&hvtargid=kwd-448880639489&hydadcr=18917_13357675&keywords=samsung+tv+remote+original&qid=1701133245&sr=8-3
      Or you can get an exact replacement.

    • @frostyobama1307
      @frostyobama1307 Рік тому

      @@WaltsTV Any way I can get another solar remote individually?

    • @joycesmith2559
      @joycesmith2559 Місяць тому

      Your tutorial was very informative. In the future please speak a little slower.

  • @jaysonhicks2305
    @jaysonhicks2305 Рік тому

    Use the remote to see how charged the remote is? What if the remote won't drive the tv?

    • @WaltsTV
      @WaltsTV  Рік тому

      try getting it to pair. If all steps don't work its likely you need a replacement remote.

  • @mikeromeolima
    @mikeromeolima Рік тому +1

    Thanks for the video. I am installing my third Frame and they all came with a solar remote and all were dead and required charging. Frames in the same room react to any remote being used. Is there a way to keep that from happening?

    • @WaltsTV
      @WaltsTV  Рік тому

      Thanks for the feedback, The newer remotes are more sensitive for sure. The best is classic IR and this is my favorite remote for that, we use it in our store to control all of the tv's - www.amazon.com/Samsung-Remote-Control-Netflix-Hotkey/dp/B091BD6KJR/ref=asc_df_B091BD6KJR/?tag=hyprod-20&linkCode=df0&hvadid=525575819495&hvpos=&hvnetw=g&hvrand=16585788146303996198&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9030090&hvtargid=pla-1347265187421&psc=1

  • @CMendy28
    @CMendy28 5 днів тому +1

    My remote is fully charged and works, but only if its plugged in to the USB-C. I got another remote, not solar, off Amazon, and it worked for about 2 weeks and now that one randomly disconnected from the TV and won't connect. Can't even tell if it has a charge or not. So frustrating. This happen to anyone else?

    • @WaltsTV
      @WaltsTV  3 дні тому

      non solar remote? if its stops working its most likley batteries.

  • @EyeOfTheTiger313
    @EyeOfTheTiger313 4 місяці тому

    the batteries of my solar remote are drain fast ...after unplug it 5 min it will not work at all .... idk what should i do

    • @WaltsTV
      @WaltsTV  4 місяці тому

      did you leave it on the charger for too long??

  • @sharonjordan5115
    @sharonjordan5115 Рік тому +1

    I just smacked the heck out it in my hand now it's working after a week 😂😂😂😂

    • @WaltsTV
      @WaltsTV  Рік тому

      this is teir 1 troubleshooting!

  • @jeezangel
    @jeezangel 6 місяців тому +1

    I had switchedoff my TV and now I can't on it because the remote won't work pls help

    • @WaltsTV
      @WaltsTV  6 місяців тому

      should still be able to use the button on the bottom of the IR?

  • @GrassArt778
    @GrassArt778 4 місяці тому +2

    hey man for some reason my tv remote only works if it is plugged into the charger have any idea why?

    • @WaltsTV
      @WaltsTV  3 місяці тому

      that sounds like its defective, at least the solar cell is fried.

  • @marybyrdnance
    @marybyrdnance Рік тому +1

    big help. thanks. worth watching.

  • @clifflejeune1352
    @clifflejeune1352 Рік тому

    Our remote keeps posting a notice that it is very low charge but when we check it the charge is 100%. Any ideas why?

    • @WaltsTV
      @WaltsTV  Рік тому

      does it disconnect and not work? it could just be a sensor issue.

    • @isrraeldiego8595
      @isrraeldiego8595 Рік тому

      Same here?

  • @souzy6698
    @souzy6698 Рік тому +1

    Thank you for sharing this!!

    • @WaltsTV
      @WaltsTV  Рік тому

      Glad it could help!

  • @ambercaldwell5396
    @ambercaldwell5396 Рік тому

    Thank you for you're help i had it die twice on me and just let it sit for awhile on its back. I had forgot how to reset it so you're explanation was perfect. I also charge it with a usb c cable to keep it from Goin dead so again thank you . I also had to by a second remote sense the first time it happened because my 2021 tv didn't come with one .

  • @zingep
    @zingep Рік тому

    Reset worked! Thanks!

  • @prosky_tube7312
    @prosky_tube7312 Рік тому +1

    My tv remote works except the power button. It will turn the tv on, but it will not turn the TV OFF, no idea why it makes no sense. I can change volume, channels and flip through menus but the moment I need to turn my tv off all the sudden it won’t work

    • @WaltsTV
      @WaltsTV  Рік тому

      and your pointing it directly at the IR sensor? seems odd.

    • @prosky_tube7312
      @prosky_tube7312 Рік тому

      @@WaltsTV Yes I double checked repeatedly by using other commands then immediately hitting the power button but it just doesn’t do anything

  • @ImAbirdFr
    @ImAbirdFr 2 місяці тому

    My remote can only be used when i unplug and plug the charger it is solar but it isnt working the if i unplug and plug it it works for only 3 seconds after 3 seconds there is some device is connected to it and aint working if its connected to the unknown device we dont know

    • @WaltsTV
      @WaltsTV  2 місяці тому

      It shouldn't connect to some random device, do you have another Samsung tv nearby?

    • @ImAbirdFr
      @ImAbirdFr 2 місяці тому

      @@WaltsTV i don't really know if there is a samsung tv nearby, i could ask my neighbor

  • @lindacaradori9922
    @lindacaradori9922 Рік тому

    The tv asks for my permission to add a different remote but I need the old remote to provide that permission so it’s impossible.

    • @WaltsTV
      @WaltsTV  Рік тому

      can you connect your phone to the tv as a remote?

  • @elturko58
    @elturko58 6 місяців тому +1

    My TV can't find my remote. If I try to pair it, it searches with Bluetooth and always fails.
    I'm trying for 1 hour now. It doesn't matter if i hold the buttons for long or just push them for a few seconds. Can somebody plz help?!

    • @WaltsTV
      @WaltsTV  6 місяців тому

      It could be potentially defectives, might be time to try a new remote if this guide doesn't work.

  • @lothburke2243
    @lothburke2243 5 місяців тому +1

    Mine has gone completely dead today , I've only had it one year

    • @WaltsTV
      @WaltsTV  5 місяців тому +1

      have you looked at getting the non solar version?

    • @lothburke2243
      @lothburke2243 5 місяців тому

      @@WaltsTV no but I will now thanks

  • @lendale8027
    @lendale8027 10 місяців тому +5

    Your solution to fixing the remote control problem requires an operational remote. You cannot access any menus on the TV (obviously) without a working remote. So what are you talking about.

    • @WaltsTV
      @WaltsTV  10 місяців тому

      there is a chance that your remote is defective and you can figure that out without connecting it to the TV

  • @lindacaradori9922
    @lindacaradori9922 Рік тому

    Nothing works. My remote is dead and the service provider can’t come until next week - 9 days from now.
    First world problem but it is quite annoying!

  • @heatherc6927
    @heatherc6927 Рік тому +1

    Thanks for the info and trouble shooting. Now we know we need a new remote. Very helpful

    • @WaltsTV
      @WaltsTV  Рік тому

      glad it could help!

  • @michaelburton5198
    @michaelburton5198 Рік тому

    Strange! Powers Off My Tv And AVRX6700H Receiver, But Doesn't Power On My Samsung S95B And AVRX6700H @ The Sametime Likewise , When Powering Off????

    • @WaltsTV
      @WaltsTV  Рік тому

      yeah so this is i think something that happens across the board because of IR

  • @josep7831
    @josep7831 4 місяці тому

    These solar remote are so se sensitive after a year its not working it wont pair with the tv

    • @WaltsTV
      @WaltsTV  4 місяці тому

      I would just try one of the basic remotes of amazon.

  • @jwolf6655
    @jwolf6655 Рік тому

    I have an issue with a brand new remote and TV. The remote is fully charged, the TV told me it was, but the remote only works if plugged in. As soon as I pull it off the charger, nothing. Has anyone else got an issue like this? I have paired and unpaired the remote and even used my older remotes to get around.

    • @WaltsTV
      @WaltsTV  Рік тому

      This sounds like some sort of manufacture defect. I would try buying another remote and if you want the most reliable one I recommend this one - a.co/d/hL65RnQ

    • @Unboxing_Pakistan
      @Unboxing_Pakistan Рік тому

      Same issue. After full charge it worked only 1 or 2 days. My qled tv solar remote. 😢

    • @Unboxing_Pakistan
      @Unboxing_Pakistan Рік тому

      Have any solution?

    • @evansabove7839
      @evansabove7839 Рік тому

      I have exact same issue with my 1 month old TV and remote

  • @vaggosvaggos7492
    @vaggosvaggos7492 Рік тому

    After 4 months it stopped working. The battery was full and was working only when plugged to the charger. They replaced it on warranty. After about 4 months again same thing happens on new one. Does anybody know something about this situation?

    • @mussichino
      @mussichino Рік тому

      I have exactly the same issue. Battery full and only works when cable plugged in

    • @WaltsTV
      @WaltsTV  Рік тому

      this remote is the most reliable if your looking for a different solution - www.amazon.com/Samsung-Remote-Control-Netflix-Hotkey/dp/B091BD6KJR/ref=asc_df_B091BD6KJR/?tag=hyprod-20&linkCode=df0&hvadid=525575819495&hvpos=&hvnetw=g&hvrand=566336667368112012&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9030090&hvtargid=pla-1347265187421&psc=1&mcid=3ba8353d75ac3de0a82f1f859a08af1a&gclid=CjwKCAiAx_GqBhBQEiwAlDNAZgPDwnVdkzcKsaZ_L71bg-GvaJYIFPaMMRGSXbEbmO5tdYxT5qIGsBoCDHEQAvD_BwE

  • @ianmastin
    @ianmastin Рік тому +2

    Okay, before you completely give up on your remote and only if you have the proper tools there is one more thing you can try but it will void your warranty... under the sticker at the bottom of the remote there are two small Philips head screws, once those are removed you can use a spudger or prying tool to carefully split the shell of the remote open taking care not to touch the solar cell on the inside or accidentally damage the battery which is glued to one half of the shell. With the remote opened look at the bottom near the USB-C port and you will find a small gold colored spring pushing down on a small gold pad on the remote's main board, use a small piece of paper and slide it between the pad and the spring for 5 seconds to briefly disconnect battery power from the main board... once this is complete carefully reassemble the remote and attempt pairing once more.

    • @WaltsTV
      @WaltsTV  Рік тому

      does this void the warranty of the tv? I wouldn't think that it would given thats just the remote.

    • @ianmastin
      @ianmastin Рік тому +1

      @@WaltsTV I would think just the remote but since I have not reviewed their terms of service I cannot say for sure.

    • @barsrodoplu1112
      @barsrodoplu1112 8 місяців тому

      i tried it and remote seems worked fine but after pressing voice control button TV asked pairing and after pairin problem occured again

    • @ianmastin
      @ianmastin 8 місяців тому

      @@barsrodoplu1112 that's unfortunate, my issues have not returned since my initial fix was posted... having said that I don't recall the last time I attempted to use the voice assistant so that could be related in some way though short of a manufacturing or firmware defect I'm not sure how that could be possible.

  • @IvanSkaro86
    @IvanSkaro86 Рік тому

    My SolarCell Samsung remote doesn't work and I did sent it for replacement, but im curious how to connect new remote with new TV if my phone is connected to TV via SmartThings app?

    • @WaltsTV
      @WaltsTV  Рік тому

      you can still connect a new remote and use your phone remote as well.

    • @IvanSkaro86
      @IvanSkaro86 Рік тому

      @@WaltsTV So, when I get my new remote I can just reset remote with holding 'back' and 'OK' keys together for 10-15 sec, then connect with holding 'back' and 'play' keys for 3 seconds?
      For connecting phone with TV is it required that you put your phone on the screen of TV? I saw that one some youtube tutorial.
      And one more thing. How do I put my TV in the ''factory'' state? First time I turned it on manualy, it showed the blue screen with language selection with some music in the background. Now when I turn it back on there is no music anymore, and I heard that you have to set remote at that first power on or you can do somethign wrong.

    • @WaltsTV
      @WaltsTV  Рік тому +1

      That would be in the settings and yes that key combination should work@@IvanSkaro86

    • @IvanSkaro86
      @IvanSkaro86 Рік тому

      @@WaltsTV Ok thanks. I'll try to connect my phone with my TV tomorrow and share results here. I should get my remote back in few days.

    • @IvanSkaro86
      @IvanSkaro86 Рік тому

      @@WaltsTV I can't connect my new TV with SmartThings app. It says that I have to connect both devices on the same WiFi network, but my TV is not funcional yet as it can show only language selection on the blue screen.
      Any info how to fix this problem and manage to connect my phone with new TV?

  • @eb5333
    @eb5333 11 місяців тому

    I just bought a Samsung TV recently, and its remote gave me a surprise, I was thinking it's a good solution with a rechargeable remote! but, after it gets fully charged, its energy is enough for only 1 -2 days, then it stops working!!! I needed to recharge it very often, it drives the whole family nuts! Lately, since I bought a new Samsung, last two days, it has been connected to USB-C, and it does not work. When I re-connect the C-USB cable from to the remote, it may start working right away, but after a few minutes, it again does not work. HATE this remote!

    • @WaltsTV
      @WaltsTV  11 місяців тому

      yeah its not as reliable as others but not everyone has issues with it so as something different I recommend something like this - a.co/d/djiBi5e

  • @staciericci2678
    @staciericci2678 Рік тому

    Just bought the TV

  • @DJPeppiOfficial
    @DJPeppiOfficial Рік тому

    Thanks Justin

    • @WaltsTV
      @WaltsTV  Рік тому +1

      Glad we could help!

  • @paulettescheer9776
    @paulettescheer9776 Рік тому

    Very helpful

    • @WaltsTV
      @WaltsTV  Рік тому

      Glad you think so!

  • @subratbehera8861
    @subratbehera8861 9 місяців тому

    Reset worked

  • @ero4real
    @ero4real Рік тому

    My remote does not charge from light. Any ideas? Brand new tv i use it from march

    • @ero4real
      @ero4real Рік тому

      Thanks for the fast answer.@Josh-walts-tech-support

  • @TheJokersBack1987
    @TheJokersBack1987 Рік тому

    Nothing is working

    • @WaltsTV
      @WaltsTV  Рік тому

      try this remote, its the most reliable - www.amazon.com/Samsung-Remote-Control-Netflix-Hotkey/dp/B091BD6KJR/ref=asc_df_B091BD6KJR/?tag=hyprod-20&linkCode=df0&hvadid=525575819495&hvpos=&hvnetw=g&hvrand=566336667368112012&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9030090&hvtargid=pla-1347265187421&psc=1&mcid=3ba8353d75ac3de0a82f1f859a08af1a&gclid=CjwKCAiAx_GqBhBQEiwAlDNAZgPDwnVdkzcKsaZ_L71bg-GvaJYIFPaMMRGSXbEbmO5tdYxT5qIGsBoCDHEQAvD_BwE

  • @WaltsTV
    @WaltsTV  Рік тому

    Shop Walts.com for special Black Friday deals! (Since 1957)
    www.walts.com/brand/samsung

  • @staciericci2678
    @staciericci2678 Рік тому

    I can't even get the TV to turn on

    • @WaltsTV
      @WaltsTV  Рік тому

      try unplugging it from the wall for ten seconds. If your tv doesn't work then your remote wont either. How new is it? Is it still under warranty?

  • @ronitchauhan4811
    @ronitchauhan4811 Рік тому

    I am unable to reset my remote also.
    It shows connecting to Samsung remote, but after few seconds says no device found..what should I do

    • @WaltsTV
      @WaltsTV  Рік тому

      Email jkhan@walts.com Hes our tech support guy.

    • @TheVierant
      @TheVierant Рік тому +1

      Same here. I got It replaced anda after a month It fails again. What trash of device

  • @kylemarchand
    @kylemarchand Рік тому

    I can’t get this remote to charge past 50% even though it says it’s at 90% inside of the settings. It only works if it’s plugged into a USBC. As soon as soon as I unplug the remote it won’t work. I’ve let it sit for days under a bright lamp. It’s a piece of junk.

    • @WaltsTV
      @WaltsTV  Рік тому

      if you need a replacement thats not a solar QLED remote this is my favorite - a.co/d/9u2SwuD

    • @Unboxing_Pakistan
      @Unboxing_Pakistan Рік тому

      Same issue. Have any solution.

  • @OyvindNorway
    @OyvindNorway 3 місяці тому +3

    What worked for me: Hard power off the TV. Either: aim at TV and hold the power button on remote 3+ seconds, or pull the power cord from wall and wait 10 seconds before plugging back in.

    • @WaltsTV
      @WaltsTV  3 місяці тому

      Pinning this comment! Thanks for sharing!

  • @funmann1234
    @funmann1234 6 місяців тому

    My remote is just over one year old. The battery discharges within a couple of days.The solar cell does not seem to be working either. The Samsung support centre had a very simple solution- buy another remote!! I wish they had a conventional remote with batteries. This video did not help. Need to keep looking

    • @WaltsTV
      @WaltsTV  6 місяців тому

      This is probably the most reliable replacement remote I know of - a.co/d/8d6vSdn

  • @phenexgaming6094
    @phenexgaming6094 7 місяців тому

    It did do nothing fore me gore a weerd reason

    • @WaltsTV
      @WaltsTV  7 місяців тому +1

      the your remote could be defective.

    • @phenexgaming6094
      @phenexgaming6094 7 місяців тому

      @@WaltsTV thanks but it was not before the pressing the 2 buttons at the same time 😅

  • @neil1williams
    @neil1williams Рік тому

    Minds died after 6 months, works on USB power and says fully charged but when unplugged nothing.

    • @WaltsTV
      @WaltsTV  Рік тому

      thats odd, first I have heard of this problem. If you need a replacement they sell factory ones pretty cheap online.

    • @alaykswdl
      @alaykswdl Рік тому

      This is also happening to me. Only works to power on and off

    • @bootling
      @bootling Рік тому

      ​​@WaltsTV
      Same problem here. Worked fine for a year, and now it only works when plugged in. Won't charge higher than 50% according to the pop up on the TV, but when I go to settings, it says 100%. This is whacked.

    • @neil1williams
      @neil1williams Рік тому +1

      So I got a replacement and works fine, once paired. But Determined me thought I’d fix the old one.
      I griped the top and bottom half’s of the remote in each hand applied opposite lock/pressure, like a Chinese burn. This is best way to open a remote, as soon as I started I noticed the LED on the top was flashing and the remote started working fine ever since has been re paired the new one in the cupboard as a spare. Hope this helps.

  • @KittyCat5124
    @KittyCat5124 Рік тому

    Remote is totally dead. I’m asking for guarantee. Anyhow, I cannot use a remote app as it ask me to allow… on the tv. How can I allow it without a remote???

    • @WaltsTV
      @WaltsTV  Рік тому

      If you cant use the remote on though your phone and your absolutely sure the remote is not working you can get a replacement remote from samsung.

    • @thewizboy
      @thewizboy Рік тому

      Does Samsung have a phone number specifically for getting a replacement remote that you can share ? Also is there another remote that can be purchased in Best Buy for example that can be used as a replacement alternative for the Samsung TV ?

    • @WaltsTV
      @WaltsTV  Рік тому

      @thewizboy i dont belive so, you can call samsung customer support and ask and they should be able to direct you to the right department

    • @thewizboy
      @thewizboy Рік тому

      @WaltsTV so I was able to charge it with the usb from 10% back to 100 % so does that mean after 2 years now it will no longer accept the light charge through solar ?
      Will charging through usb cable be my new way and how long before it goes down to 10% again ?

  • @melanieb2132
    @melanieb2132 Рік тому +1

    My son threw the remote in a bucket of water

    • @WaltsTV
      @WaltsTV  Рік тому

      yeah.... I don't think I can help you with that. Thats a first in my book! :)

  • @antoniobrown8266
    @antoniobrown8266 10 місяців тому

    I have a Samsung Sero 2 the remote dies constantly and continuously. The TV itself is really cool the remote is trash. I literally just charged it two times today alone and right now as I'm texting you this the remote is plugged in I have to charge it a third time there is simply something wrong with that stupid solar remote which I hate which incidentally does not have any buttons on which I also hate. #Greattv #trashremote 😎

    • @WaltsTV
      @WaltsTV  9 місяців тому +1

      they have an oem remote on amazon for cheap that is alot more reliable just isnt as cool.

    • @antoniobrown8266
      @antoniobrown8266 9 місяців тому

      @@WaltsTV yo bro if you could send me the link for that remote I would really appreciate it

  • @brantfrank591
    @brantfrank591 7 днів тому

    red light

  • @MrRai152
    @MrRai152 Рік тому

    It doesn’t work

    • @WaltsTV
      @WaltsTV  Рік тому

      this remote is reliable www.amazon.com/Samsung-Remote-Control-Netflix-Hotkey/dp/B091BD6KJR/ref=asc_df_B091BD6KJR/?tag=hyprod-20&linkCode=df0&hvadid=525575819495&hvpos=&hvnetw=g&hvrand=4159542545514187947&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9030090&hvtargid=pla-1347265187421&psc=1&mcid=da407fc600f1313580b66c90a3bebba2

  • @stevehajewski6264
    @stevehajewski6264 Рік тому

    Worst. Remote. Ever. TV has a great picture, but remote won't stop scrolling, volume controls intermittently work.

    • @WaltsTV
      @WaltsTV  Рік тому

      thats odd, you can always purchase an oem remote from previous years that will be more consistent. This one is the best in my opinion - www.amazon.com/Samsung-Remote-Control-Netflix-Hotkey/dp/B091BD6KJR/ref=asc_df_B091BD6KJR/?tag=hyprod-20&linkCode=df0&hvadid=525575819495&hvpos=&hvnetw=g&hvrand=16585788146303996198&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9030090&hvtargid=pla-1347265187421&psc=1

  • @dstratton5280
    @dstratton5280 8 місяців тому

    Bizzare instructions, so you don’t have to search the internet, searched to find this video, if control not working check battery on setting, using the control??????? Wtf????? It’s not working, then use the remote in smart things, YOU NEED THE REMOTE TO CONNECT IT TO TV, tv has no other buttons

    • @WaltsTV
      @WaltsTV  8 місяців тому

      Sometimes the remote works but cuts out and has issues, if this is the case then you can get into your settings to troble shoot. If you dont have any way to connect your remote after following the steps then you will just have to buy a new one either way

  • @Blinkin1981
    @Blinkin1981 Рік тому

    1 month remote: solar cell not working... from 100% to 24% in 12-24 hours... thanks god i have my 12 y old samsung remote ... this new remote is a waste of money

    • @WaltsTV
      @WaltsTV  Рік тому

      do you charge it USB-C? You can overcharge a batter causing it to become unreliable and not hold power for long.

    • @Blinkin1981
      @Blinkin1981 Рік тому

      Yep. With a Samsung adapter... had to call Samsung, they Will send another One... Little hint u MUST Say u used originale Samsung adapter to recharge It.

  • @MohammedAli-ls6io
    @MohammedAli-ls6io 10 місяців тому

    your video loocks lieke you are doing an add for the samsung remote. nothng about how to fix yhe remote? you are westing people time.
    how am I going to check is howmuch battery is let when the battery is dead.

    • @WaltsTV
      @WaltsTV  9 місяців тому

      I do not know how to fix the board and souder metals ect, remotes are relatively cheap so if yours doesn't work sometimes it makes more sense to just get a new one after a little bit of troubleshooting. We saw alot of questions with this remote specifically so thats why we made the video.

  • @Colorado.jim47
    @Colorado.jim47 Рік тому

    Horrible. Talk 2 much. AND back button and select button??????? Show us!!!!!

  • @bartvanroy2562
    @bartvanroy2562 5 місяців тому +2

    Hi, does the remote charge on solar? My batt percentage stays the same

    • @WaltsTV
      @WaltsTV  5 місяців тому

      What percent is it always at? and try direct sunlight see if it changes, and then try usb-c and see if that changes?

    • @bartvanroy2562
      @bartvanroy2562 5 місяців тому

      It charges with usb-c. In sunlight it just stays the same. It does not charge. I contacted samsung and they told me this is normal. You charge with usb-c. The solar cell only makes the battery last longer. Its not for charging. These are samsung words. I really thought that it was charging with solar the first months. After the first months i stopped checking till last week, when i got a message that the batt of the remote was almost empty.