Nat Turner joins me to discuss PSA offers, Gamestop, eBay, Card Cleaning and whole lot more.

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  • Опубліковано 15 гру 2024

КОМЕНТАРІ • 138

  • @blakeknower
    @blakeknower 12 днів тому +36

    It’s nice to hear a interview when the host doesn’t interrupt the guest multiple times with their 2 cents. Easy listen!

    • @ericblair5174
      @ericblair5174 12 днів тому +2

      Yeah, NEO is doing a great job. He gets the flow of things.

  • @ThorsTradingCards-dk5oz
    @ThorsTradingCards-dk5oz 12 днів тому +27

    Cardstop TO THE MOON!!

  • @true_rcs
    @true_rcs 12 днів тому +12

    Congrats on landing this interview. Really enjoyed it 👍🏼

  • @paulsantos7358
    @paulsantos7358 12 днів тому +6

    Much respect for you and Nat. I do have one question I wish you asked. Since PSA is decertifiing cards that have been exposed as altered, cleaned etc. Why then isn't the Holyist of Holies the infamous T206 Honus Wagner that has been admitted as trimmed not decerted?

  • @zamorakxe
    @zamorakxe 10 днів тому +3

    As a gamestop investor, this was enlightening to learn more about PSA. We the investors, think there is a potential merger between psa and gamestop coming soon ;)

  • @TetronInvest
    @TetronInvest 6 днів тому +1

    Nice interview! I learned a lot about PSA and its processes, much appreciated

  • @screwydrewy7027
    @screwydrewy7027 11 днів тому +5

    Was a good interview but the biggest problem I saw was the lack of hard hitting questions on grading consistency and when are we going to use computers or ai more to grade.
    Also the complete difference in grades from the New Jersey to the California office is mind blowing. Cards that are flawless and that are resubmitted pulling a 10 after getting a 7-8 happens way more often then we would care to admit.

    • @NEO_Cards_Comics
      @NEO_Cards_Comics  11 днів тому +1

      Nat straight out said he believes humans should grade cards.

    • @screwydrewy7027
      @screwydrewy7027 11 днів тому +1

      I can appreciate that but they should be held accountable for doing a bad job then there’s just so many inconsistencies sometimes it makes u not want to send stuff in at times.
      Most of us can look at a card and see corners centering and surface issues I have a 40x microscope I use and go over each card for 10 minutes. If I’m not finding anything and it gets an 8 that’s a psa problem and I know I’m not the only one the incentivize speed and if they are giving out to many 10s I believe that’s a problem as well.
      That’s why psa stands for please submit again there’s no consistencies and they grade so fast you never know.

  • @His.Wickedness
    @His.Wickedness 12 днів тому +31

    It's not the perception of inconsistency. It is inconsistency. I've submitted several cards just this year that were graded by PSA. I cracked them and resubmitted and received a grade 3 numbers higher. The grade that I felt the card deserved and obviously a grader at PSA felt the same. We are sick of the poor quality of grading consistency. It's the number one issue at PSA and it needs to be addressed

    • @CardCityCollectibles
      @CardCityCollectibles 12 днів тому +7

      100% It's ridiculous, psa graders are trash and they need a team overhaul big time or change to Ai grading only. It's inconsistent at best , fact that someone gets a 7 or 8 from a grader when it's ultra clean, then resub it after cracking out of frustration, to then repay to get it graded once again ontop of paying for shipping again and then waiting forever just to get the correct 10 grade from an actual competent grader is unreal. They know it's happening and I think they are doing it to increase the total quarterly numbers and steal additional profits from customers. What sucks is sgc is fast and accurate , yet even with big modern cards no one wants them even as a 10. Got sick of psa trash and subbed some cards to SGC all big rookie wembys , Pop 3 in a 10 and I have two of them as case hits. Can't even move them , didn't think it'd be so hard to sell desirable cards in sgc slabs so now I gotta go back to psa which I'm pissed about. Hate giving money to shady company's that dog their customers and Nickle / dime. The consumer needs to stop putting so much weight Into the psa name, a 10 is a 10 folks. Stop supporting shady practices.

    • @ericblair5174
      @ericblair5174 12 днів тому +4

      I reeeeally got PSA’d on my recent order. A couple of David Robinson Hoops SP RCs that I sent off that were likely a 9 or a 10 (why else would I send them in?) came back as a 5 and 6. It’s almost like someone over there wants to grade them low so they can buy them for cheap on eBay by searching the cert number and then crack and resubmit themselves. I’m definitely going to crack them and send them off to SGC for a second opinion. If they come back similar then I’ll eat my words, but I feel like I have good enough pregrading skills to know those weren’t a 5 and 6.

    • @adamlee1562
      @adamlee1562 12 днів тому +3

      Agree with this comment, the QA steps clearly need refinement.

    • @UrAveragePlayer0
      @UrAveragePlayer0 12 днів тому +1

      Still a minuscule amount in comparison to the total amount of cards….

    • @DanWalls-q4f
      @DanWalls-q4f 12 днів тому +2

      The most recent changes in service terms is anti-customer. I'll continue to clean my cards and PSA will never be the wiser. I'll continue to crack slabs and resubmit to whichever grader I choose and will never return a cracked slab to PSA.

  • @Philly_Joe
    @Philly_Joe 12 днів тому +3

    Great intrview with Nat. Thanks! Highly recommend!

  • @ToddRhodeswas_here
    @ToddRhodeswas_here 11 днів тому +2

    Outstanding interview!! Thank you for making this happen. It’s nice to know that the CEO is a collector like the rest of us and not “deaf” to the customer. PSA isn’t perfect - but no company is

    • @johnwayne9828
      @johnwayne9828 11 днів тому +2

      Weird how you dont see the conflict of interest he represents. Case in point, psa wouldnt touch 84 star Jordan's until nat bought a bunch of them and decided to start slabbing them.

  • @warhammerfaction
    @warhammerfaction 11 днів тому +3

    I love using Kurt’s on my psa slabs. Shoutout Kirk

  • @CardNerd304
    @CardNerd304 11 днів тому +2

    Great job buddy! Your hard work is paying off. Thanks Nat.

  • @ExhilarationGaming
    @ExhilarationGaming 7 днів тому +1

    GameStop enthusiast checking in. Great interview!

  • @ASMRPeople
    @ASMRPeople 12 днів тому +3

    You always get the biggest interviews. Love or hate PSA it's clear Nat is a very smart business man.

  • @MPsCards
    @MPsCards 12 днів тому +6

    The benefits to GameStop to non-bulk submitters is the savings in shipping costs.

    • @vict1435
      @vict1435 11 днів тому +3

      Aside from that as a casual sports card collector. I simply do not understand anything about how to properly pack and ship my cards. The stress and time of that is not worth it to me

  • @intersheett3754
    @intersheett3754 10 днів тому +1

    People say a lot of things about PSA. But how they change the user experience, how much they improve efficiency on so many pain points is amazing to see. And a good example of how the best CEO for a company is someone who is passionate about the product.

  • @Vance_Cards
    @Vance_Cards 11 днів тому +1

    Rob, fantastic interview! What a good “get”. Really good topics and questions, learned a lot, thanks!

  • @SportsCardInvestor
    @SportsCardInvestor 11 днів тому +2

    Great interview. Well done.

  • @troymedina2044
    @troymedina2044 11 днів тому +1

    This was a fantastic interview... Great insight.. Well done and Thanks Nat

  • @ryanra44
    @ryanra44 12 днів тому +6

    Solid interview

  • @natenicholas9228
    @natenicholas9228 8 днів тому +2

    If PSA "Puts their name behind it" then why won't they buy back cards that they mislabel because they misidentified the card and then a person purchases the card on the secondary market (such as Ebay) and it turns out that its not the actual correct card? If you contact PSA even on a low value card, they won't buy it back after you purchased a card PSA mislabeled/misidentified.

  • @Advocate4kids
    @Advocate4kids 10 днів тому +1

    I love how passionate you are. He would give you and answer and you could immediately tell if you were about what he was saying or not 😂 “yeah…” great interview man and well thought out questions.

  • @lapp3r30shockeycardflips
    @lapp3r30shockeycardflips 11 днів тому +4

    Nat: "I'm a tech guy and think humans do the best job of grading a card." This still blows my mind how he could possibly think that to be true.

    • @TheCardDeal
      @TheCardDeal 11 днів тому

      Possibly because we haven't seen an AI company grade better. There isn't one out there using that to grade cards. I think if we had a couple companies doing it then I would agree with the point you were making. Not sure how the hobby would take to it because people would still find a way to complain.

    • @lapp3r30shockeycardflips
      @lapp3r30shockeycardflips 11 днів тому +1

      @@TheCardDeal Seeking an optimal soluton isn't about whether it exists. It's about the innovation and wanting to push technology to efficiency and real consistency (in this case) and solve a recognized problem. I can't believe Nat thinks having hundreds and hundreds of humans and mass sq footage of floor space is an optimal approach to grading a piece of cardboard. BTW also not AI but would rather be machine graded. There would be obvious problems w a changing algorithm and learning in AI. AI could maybe learn to recognize the cards. But we wouldn't want ti adjusting the scale. Anyways.... Him being a tech guy it's always mind blowing to me he thinks this to be an optimal solution.

    • @TheCardDeal
      @TheCardDeal 11 днів тому +1

      @lapp3r30shockeycardflips Well said, I find it fun to speculate. Just another wrinkle in the hobby that we all enjoy on some level. I have tried hard as I get older to stick with what I enjoy, stay up on the changes and be ready to pivot. I do feel he u like past ownership is upfront and accessible. It's a good start, time will tell how much more we see from AI in the future.

  • @alexmathewmendoza
    @alexmathewmendoza 10 днів тому

    This is an amazing interview. Nat seems super transparent and easy to talk to. Lots of great information in this interview, thanks for making this happen!

  • @kly1994
    @kly1994 12 днів тому +3

    Great interview. 1:10:15 would’ve been the perfect time to get insight of how sometimes PSA grades cards as “6” and then being cracked and resubbed and getting a “10”. Like asking why that happens sometimes, get whatever insight you can get. You could’ve provided personal experience.

    • @NEO_Cards_Comics
      @NEO_Cards_Comics  12 днів тому +2

      I wanted to keep this at an hour and was already well over that and wanted to try
      To squeeze in a few more questions.

    • @kly1994
      @kly1994 11 днів тому +1

      @@NEO_Cards_Comicsall good bro. Maybe Nat will look at the comment section and realize there are some consistency concerns with grades that viewers brought up and re-emphasize it when PSA does their company retreat.

  • @mattherzstein5616
    @mattherzstein5616 11 днів тому

    Thanks neo and nat...really enjoyed this interview, it was very insightful

  • @TW-fv2zu
    @TW-fv2zu 11 днів тому +3

    💩 Nat Turner gives himself and Friends PSA 10s for FREE! 💩 Nat Allows card Cleaning. 2023 Prizm Black Victor Wembanyama 1:1 PSA 10

  • @johnrosans9429
    @johnrosans9429 10 днів тому

    Great interview. Nat seems like a bright and engaging guy. And sincere.

  • @maplelodge2
    @maplelodge2 11 днів тому

    Thanks for the great interview. I enjoyed every minute of it. Hopefully you can catch up with Nat again in 6-12 months on any PSA/market updates

  • @MasterShake300
    @MasterShake300 12 днів тому +3

    "OUR OPINION NEEDS TO BE TRUSTED" How can we trust your opinion if you don't show us details about the grade? Something so simple like grader notes would do wonders for our "Trust" in your "Opinion".
    I'm glad you asked about the shipping and kinda gave it to him. I'm not glad to here his response was, "Yeah.. we know... it sucks.. but we're gonna keep screwing you... so yeah... Next question."

    • @NEO_Cards_Comics
      @NEO_Cards_Comics  12 днів тому +2

      I think it was more we know and we are working on it.

    • @MasterShake300
      @MasterShake300 12 днів тому +1

      @@NEO_Cards_Comics I do wish you asked if they are shipping each card individually to justify the shipping cost. I would have liked to hear that response ;D.

  • @bradbeeman7089
    @bradbeeman7089 12 днів тому +2

    great question on seeing an image before buying, my #1 question

  • @warhammerfaction
    @warhammerfaction 11 днів тому +1

    your a great interviewer glad he agreed to this

  • @staleprad
    @staleprad 11 днів тому +2

    Simple question: does psa refund you if your card value goes to crap if a player has a scandal ?? No they don’t, hence the up charge thing is robbery..card values as we all know are subjective and ever changing ..
    Another reason psa is for flippers and not collectors ..psa up charge totally makes sense for quick grading / selling (so up charge matches the current price value )

  • @indyshaq2345
    @indyshaq2345 11 днів тому +2

    Great interview NEO! Not bad for just a guy with microphone in his basement 😉

  • @fazejmo1953
    @fazejmo1953 12 днів тому +3

    Thanks NEO

  • @Will_The_Ripper
    @Will_The_Ripper 11 днів тому +3

    Not allowing the sharing grading notes is a technical issue, sure

  • @jbhatts610
    @jbhatts610 12 днів тому +1

    Very solid interview… I felt his answers on upcharges (he led with “value add”, frankly just the guarantee of the card justifies it imo after hearing him say they came outta pocket for 250k on a card that was graded for 12 bucks), graders notes, and the sgc acquisition were equal parts, fair/informative. Don’t do a ton of grading but nat is clearly engaged and listening to customers

  • @KetchumAllCollectibles
    @KetchumAllCollectibles 12 днів тому +5

    43:00 "the stories of my death were greatly exaggerated" or something along those lines

  • @Hodges1455
    @Hodges1455 11 днів тому +1

    Gave a video like. Awesome video and great discussion.

  • @civilizedsir5068
    @civilizedsir5068 11 днів тому

    This gave me so many good ideas! Thanks!

  • @PTdoubleOT
    @PTdoubleOT 11 днів тому

    great interview. A lot of good information here. One thing: They did not fix flow lines. And I honestly couldn't care less about em', but I got a submission back literally today and every single card has them on the bottom corners lol.

  • @Hectekk
    @Hectekk 11 днів тому +1

    Neo, if card is insured for 499 max but if PSA loses it and they determine card only worth $200, don't they just pay you $200?

  • @MarvelousMink
    @MarvelousMink 10 днів тому +1

    Gamestop gets PSA - But Canada Gamestop will never get it :( saaaad day

  • @stokjockey2699
    @stokjockey2699 11 днів тому +2

    We LUV GameStop !

  • @csgoM1LLER
    @csgoM1LLER 11 днів тому +3

    #GME to the moon

  • @jpacrylicstudio145
    @jpacrylicstudio145 12 днів тому +1

    The belief that they "create value" instead of verifying the quality is one of the reasons they charge more to grade certain cards over other cards. They aren't creating value. They are creating a perception of value for some people. Someone deciding to pay more because PSA graded it compared to SGC graded it, is a preference that some people have, but it didn't change the quality of the actual card.

  • @MoneylineRips
    @MoneylineRips 11 днів тому

    Great interview!! Great content!!

  • @teerev5
    @teerev5 12 днів тому +3

    NEO is officially big time

  • @kickitfwd
    @kickitfwd 12 днів тому +2

    Nat is the man, great steward for our hobby. Super knowledgeable and well-intentioned. Glad he is at the head of PSA

  • @robertmiles6805
    @robertmiles6805 12 днів тому

    Awesome interview! 😎

  • @lightseek88
    @lightseek88 12 днів тому +2

    Thats crazy about the authenticity gaurantee that its the same people doing that and grading because i bought a jordan sticky fingers card that passed AG and then i sent it to get graded by psa and it came back minimum size and they didnt grade it obviously. What happens in that instance will ebay buy it back?

  • @TheCardDeal
    @TheCardDeal 11 днів тому

    Alright guys, I am switching it up...reading and commenting 1st before I watch the video. Wish me luck

  • @chrisc4264
    @chrisc4264 12 днів тому +8

    How about asking about all the POP report manipulation? Or why they continue to justify upcharging aka grading extortion? Grader notes also should be mandatory

    • @NEO_Cards_Comics
      @NEO_Cards_Comics  12 днів тому +6

      I asked him directly about why more expensive cards cost more to grade.

    • @chrisc4264
      @chrisc4264 10 днів тому

      @@NEO_Cards_Comics I realize that. I just wish he didn't justify it. I'll stay on team raw dog for my sports cards

  • @andrewmarks4640
    @andrewmarks4640 11 днів тому +1

    NEO walking high in the big leagues.

  • @jayguiliano2310
    @jayguiliano2310 11 днів тому

    you can directly submit SGC cards into the PSA Vault today; not via the grading option, but that vault does hold non-PSA items as Nat mentioned

    • @NEO_Cards_Comics
      @NEO_Cards_Comics  11 днів тому

      I meant from getting the card grade at SGC and have it directly transfer to the vault.

    • @TheCardDeal
      @TheCardDeal 11 днів тому

      ​@@NEO_Cards_ComicsUA-cam think it's safe to send in SGC 10 slab to get crossed over to a PSA 10 with some comfort? Or still a huge roll of the dice?

  • @mid-atlanticsportscardsand8037
    @mid-atlanticsportscardsand8037 11 днів тому +1

    PSA grading Star bags would be a big f&$@%n deal!

  • @ryanra44
    @ryanra44 12 днів тому +2

    So if I heard Nat correctly they will poach SGC graders to grade at PSA If they deem it necessary?

  • @grim7747
    @grim7747 12 днів тому +2

    Imagine hiring a contractor to build a deck on your house. Then on the day of he says "I need to add an extra $5k to the agreed upon price because your home's value will be triple after I complete the deck."

    • @NEO_Cards_Comics
      @NEO_Cards_Comics  12 днів тому +1

      Not the same because if you submit at the correct level “agreed upon price” you are not getting upcharged.

    • @grim7747
      @grim7747 12 днів тому +1

      @@NEO_Cards_Comics Agreed. My example is a little off. Why is there value based tiers though? The grading process is the same.

    • @scribble5057
      @scribble5057 12 днів тому

      ​@grim7747 grading may be the same but not card coverage for lost or damage

    • @dwiii1635
      @dwiii1635 7 днів тому

      @@grim7747 Greed.

  • @natenicholas9228
    @natenicholas9228 8 днів тому +2

    Also, why do the autograph grades say DNA on the slab? This to me is misleading, as there is zero DNA taken for comparison in relation to the autograph. DNA is an organic chemical compound and a person reading the slab would mistakenly be led to believe that there is human DNA by the signer involved when it says DNA on the slab. Why?

  • @hustlecrowe9440
    @hustlecrowe9440 12 днів тому

    I would only make an offer with a high quality scan. Theres so many off centered 10s floating around. Like I want a Andruw Jones 1995 Bowman Best, there was a 10 on ebay last year that was so off center it was almost mis-cut. Theres a PSA 10 of a rare 90s insert on COMC I almost bought this week, after looking at the scans the back has 3 white corners and chipping across the top, should be a 8 at most.

  • @payattention5633
    @payattention5633 12 днів тому

    Can we get the rest of Star basketball graded, especially the Jordan player set and the 85 base set?

    • @johnwayne9828
      @johnwayne9828 11 днів тому

      😂😂😂not until nats bought enough of them up like the 84 jordans.

  • @DanielCordone9
    @DanielCordone9 12 днів тому +4

    PSA bum boys

  • @jordanmouw878
    @jordanmouw878 11 днів тому

    Takeaway - in order to get efficiency of grading + capacity for grading he’s going to have to go toward AI grading. Just like a strike zone in baseball, you can’t get a ball/strike right 100% of time as a human. Customers expect 100% accuracy on grade and AI will provide it. Give it 5-10 years and he won’t say “humans are best at grading.”

  • @chrishayes4166
    @chrishayes4166 12 днів тому

    Awesome interview, NEO! I was wondering if you'd ask Nat's opinion on Beckett/BGS, ya chicken! Haha jk jk of course. Was interesting how especially pumped Nat seemed about the GameStop partnership, even though he shares the same opinion as most of us "collectors" on the idea personally. He knows a potential cash cow deal when he sees one.

  • @HarvestMt
    @HarvestMt 12 днів тому

    Sweet, thanks NEO

  • @billp6605
    @billp6605 12 днів тому

    Oh man! This should be goooood.

  • @airchewy-cards
    @airchewy-cards 12 днів тому

    38:57 @natturner be careful saying that you verify the card through eBay authentication. Based on the MJ PMG situation earlier this year, you don't verify the card if it's in a slab.

  • @kenrogers1948
    @kenrogers1948 10 днів тому

    Paying for a PSA membership and Paying for a Parallel PSA magazine and Paying PSA to put it in a slab is a lot of Paying PSA for what most of us consider a very quick bathroom read and no more... Really interesting after 1:05:00 ish when NT starts discussing grading details and misconceptions relating to unexpectedly low grades... why PSA doesn't prioritize 'grading education' in a big way is beyond me... their grading scale is helpful and their ancient 'how to' videos(if they are even still available) are helpful, but not helpful enough... Leaves them open to charges of exploiting a byzantine process overall...

  • @tommypantojas1914
    @tommypantojas1914 5 днів тому

    So i can send in complete sealed sets and have psa market for me and sort
    Also when it comes to negotiations on price whos adding value and whos the negotiator on our behalf

  • @innox1525
    @innox1525 10 днів тому

    Only took 14 months to get my card graded...guess what happened to prices.

  • @HighSpeedCardChase50
    @HighSpeedCardChase50 11 днів тому

    Star basketball team bags to the moon!

  • @staleprad
    @staleprad 11 днів тому +3

    Psa up charge is for sellers/flippers…if you are a collector, why should the card be more expensive to grade if it’s for pc only. Psa is not for collectors (motto)

    • @TheCardDeal
      @TheCardDeal 11 днів тому

      How would you track that? Based on the honor system?

    • @johnwayne9828
      @johnwayne9828 11 днів тому

      ​@@TheCardDealyou dont. The only option for collectors is to use sgc for that flat 15 dollar fee, and quicker grading and shipping.

  • @nickchen3314
    @nickchen3314 9 днів тому

    So if someone sells a card that has graders notes, does the new owner now have access to those notes?

  • @johnphipps3287
    @johnphipps3287 12 днів тому

    I'm lost in all the options and confusion with cards so won't grade any cards, although I might grade my action figures?

  • @35auburn
    @35auburn 12 днів тому

    Nice interview.
    Enough clues to find out what the fake $150,000 card graded in 2012 might be?

  • @ADJCORE
    @ADJCORE 11 днів тому

    GAMMMMESTOOOOOOOOOOOOOOOOOOOOOOOOOOOP!

  • @TheSuperDynastyy
    @TheSuperDynastyy 9 днів тому

    Gamestop!!!!!!!!!!!!

  • @luckypetercardcollector
    @luckypetercardcollector 11 днів тому

    🍀🍀🍀✌️

  • @leehaskins307
    @leehaskins307 10 днів тому

    what is that in the background of a brown sqaure device and big black long tube going straight up ??? its the only they I’m looking at and dont even know what Nat is talking about…. someone please tell me what that is..

  • @playlistnchill9385
    @playlistnchill9385 12 днів тому

    🍾

  • @dom19945
    @dom19945 12 днів тому

    They need to give up on the card cleaning thing.

  • @davebrown386
    @davebrown386 9 днів тому

    Glad Joe is gone! They were giving 10's to there advertisers and nines to average Dave's! Pop control. I think a 9.51 should get a 10!!

  • @t-pott4504
    @t-pott4504 12 днів тому

    👀 looking forward to listening

  • @kickitfwd
    @kickitfwd 12 днів тому

    Super guilty of being a total noob idiot and contributing to the junk slab era. Was literally grading year 20 Optic Tom Brady base cards pre-shutdown lol

    • @bradbeeman7089
      @bradbeeman7089 12 днів тому +2

      we all were, it was fun at the time :)

    • @TheCardDeal
      @TheCardDeal 11 днів тому +1

      Like the California gold rush! 😂

  • @ThorsTradingCards-dk5oz
    @ThorsTradingCards-dk5oz 12 днів тому

    What % of the sake would PSA keep? That’s my biggest question while listening