How to troubleshoot G923/G29/G920 for Connection Issue

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  • Опубліковано 20 сер 2024
  • Download G HUB: support.logi.c...
    This video will guide you through troubleshooting your G923/G920/G29 in 4 steps ranging from beginner to advanced. Each troubleshooting step is available below for quick access.
    Step 1 - It is a quick hands on to help identify and diagnose if the wheel is receiving the appropriate amount of power.
    Step 2 - Involves using G HUB to validate that the wheel is properly connected to your pc, and that your inputs are being received. In this advanced continuation of Step 2, we identify if the wheel is actually visible in the Windows native controller module and ensure that all of the buttons are working properly.
    Step 3 - Steam setup; Please note this step is no longer necessary as Steam no longer detects wheel in this fashion.
    Step 4- This is to help resolve Wheel and Pedal Calibration Issues and a blank test page in Windows Controller Properties. This step is considered advanced as this involves working directly within the registry. Please double check your work before making any changes.
    Path of registry for each product
    G923 XBOX
    Computer\HKEY_CURRENT_USER\System\CurrentControlSet\Control\MediaProperties\PrivateProperties\Joystick\OEM\VID_046D&PID_C26E
    G923 PS
    Computer\HKEY_CURRENT_USER\System\CurrentControlSet\Control\MediaProperties\PrivateProperties\Joystick\OEM\VID_046D&PID_C266
    G29
    Computer\HKEY_CURRENT_USER\System\CurrentControlSet\Control\MediaProperties\PrivateProperties\Joystick\OEM\VID_046D&PID_C24F
    G920
    Computer\HKEY_CURRENT_USER\System\CurrentControlSet\Control\MediaProperties\PrivateProperties\Joystick\OEM\VID_046D&PID_C262

КОМЕНТАРІ • 1,9 тис.

  • @jeffrey4912
    @jeffrey4912 Рік тому +94

    Got the G29 for my PS5. Plugged everything in correctly. No LED’s displayed, nothing turns on, and nothing detected on my laptop with G Hub. What an amazing product!

    • @juliantjuhh7900
      @juliantjuhh7900 Рік тому +23

      same problem here, i have the wheel over 6 months now and didnt play any racing or simulation games for over 2 months, now i have the problem you describe but my pedals work and my steeringwheel has only a flickering green light but doesnt respond or calibrate...

    • @jeffrey4912
      @jeffrey4912 Рік тому +2

      @@juliantjuhh7900 the one i bought was listed as new but was actually a non functioning return. Refunded and ordered from amazon and worked.

    • @dookieballzgaming
      @dookieballzgaming Рік тому +16

      @@juliantjuhh7900 same exact problem, was working fine before but stopped sim racing for a couple months now all the sudden blinking light and no calibration, any fixes?

    • @smadden830
      @smadden830 Рік тому +3

      exact same problem

    • @flo-ridafpv5713
      @flo-ridafpv5713 Рік тому +1

      @@dookieballzgaming same here did you ever find fix

  • @midslam
    @midslam Рік тому +4

    Bought a G29 a year ago. Stopped powering on in 3 days. Went back to my G25.
    Just bought another one, rotation locked at 20deg in sim.
    TIP: Check 'CENTERING SPRING IN NON FORCE FEEDBACK GAMES" and set "CENTERING SPRING STRENGTH" to 0.
    May help you unlock your wheel too.
    Concise, comprehensive setup video. Thanks mate.

  • @taylor9818
    @taylor9818 3 роки тому +178

    This is great. Within the first 20 seconds you've diagnosed my issue that I've been hunting for for weeks. Thanks mate

  • @miloszsekowski146
    @miloszsekowski146 11 місяців тому +108

    Nothing has helped. It is connected, simply not detected.

    • @ZemphyX
      @ZemphyX 8 місяців тому +4

      Did you find it?

    • @Solojojo81
      @Solojojo81 7 місяців тому +3

      I'm having the same issue. I can use it in iracing but I can't change any settings not in ghub or iracing.

    • @developwithhaider
      @developwithhaider 7 місяців тому +1

      😢same issue

    • @Cheeztoe
      @Cheeztoe 7 місяців тому

      Same

    • @GLOWKHYY
      @GLOWKHYY 7 місяців тому +4

      put the plug in more, i thought mine broke, the light was on and stuff, just plug in the plug harder not the usb, and if it doesn’t work it means ur plug is blown out from it being plugged in overnight so find another plug to put it in.

  • @shojulee
    @shojulee Рік тому +3

    The first 10 seconds when you said to check the power, I realized I never actually plugged it in to a power source and thought the USB is all I had to plug in. Thank you!

    • @VeeKay10
      @VeeKay10 4 місяці тому

      This comment helped me so much I had the same problem thanks !

    • @roundtheloopandback
      @roundtheloopandback 2 місяці тому +1

      its even worse because if the power isn't on but usb is in the light on the wheel still illuminates

  • @MistrDamige
    @MistrDamige Рік тому +29

    Jumped straight into the very issue I was looking to solve. Great troubleshooting guide. Thanks man.

  • @edclairemalapote7784
    @edclairemalapote7784 Рік тому +12

    One the most valuable information for our gaming lives. Thanks for saving my gaming session this weekend.

  • @TehnoPedaGo
    @TehnoPedaGo 2 роки тому +10

    You are the BOMB!
    I've trying to fix this for my G29 for almost 2 years now. It would play in games but I couldn't customize anything. This simple registry trick did it under 4 minutes...
    Thank you. thank you, thank you!!!!

    • @cowrna6871
      @cowrna6871 2 роки тому

      wqhat was the problem i have the same one

    • @TehnoPedaGo
      @TehnoPedaGo 2 роки тому +1

      @@cowrna6871 I wasn't able to see my wheel in the G Hub app.

    • @allan-nv6mh
      @allan-nv6mh 2 роки тому +1

      @@TehnoPedaGo i still cant

    • @ianseal1111
      @ianseal1111 20 днів тому

      When I went on to steam it did not give me an option to general controller settings

  • @hackchannel23
    @hackchannel23 2 роки тому +24

    Hello, I come publicly to thank logitech for the excellent service related to my problem with G29 and the degrees of operation on Ghub as I reported a few days ago in a comment here. When reporting the problem, the company and triggering the original purchaser of the product (because I bought it already used but still under warranty) logitech approved a replacement and they are sending a new product. thank you logitech and congratulations for the excellent service!

  • @blackdragon4664
    @blackdragon4664 2 роки тому +133

    Just gonna say I’m really stupid because I have been trying to fix my wheel all day then I watch this video and I check that the powerpoint is on an it isn’t🤦‍♂️😂

  • @mijoges6288
    @mijoges6288 2 роки тому +2

    bruh you said "if it's getting the proper amount of power" so i look behind me and sure enough the plug is halfway sticking out. I've been trying so hard to fix it for hours and this I realized im just an idiot 20 seconds into this video. Thanks Logitech!

  • @iespejel
    @iespejel 2 роки тому +7

    Thank you!, with your video I was able to fix my issue (not receiving the right amount of power)

  • @JAAKAP
    @JAAKAP 2 роки тому +20

    I just want to say Thank You. I spent hours trying to solve my G29. Guess what !!!!! first step solved it. yes I am stupid I didnt turn plug on :)

    • @familygaming716
      @familygaming716 2 роки тому

      What do you mean by didn’t turn plug on ? Mine won’t turn on either

    • @JAAKAP
      @JAAKAP 2 роки тому

      ​@@familygaming716 sorry for my english. I mean I forget to turn electricity on.

    • @redmoon_3973
      @redmoon_3973 2 роки тому +1

      Same😂😂

    • @JAAKAP
      @JAAKAP 2 роки тому +1

      @@redmoon_3973 LOL. Thank god I am not the only one

    • @coltonreed1509
      @coltonreed1509 2 роки тому +1

      That happend to me on my g920

  • @miguelcaso2487
    @miguelcaso2487 2 роки тому +3

    I have a big problem and I dont know how to solvente it. My steering wheel goes to the left always and i cant use it. But the pedals and the buttons are working. Help me please.

    • @logitechsupport
      @logitechsupport  2 роки тому +2

      Hey there!
      Can you open a ticket below with us? We can help further there. Thanks!
      support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

    • @L.3.G.3.N.D
      @L.3.G.3.N.D 5 місяців тому

      HELLO BRO PLS TELL ME IF YOU HAVE FOUND A SOLUTION

  • @sgal5845
    @sgal5845 Рік тому +1

    took a few minutes but the registry key was what I needed! thank you very much!

  • @ez_nashawnn4762
    @ez_nashawnn4762 2 роки тому +1

    Watched this video after probably 10 other videos, flip it over and realize the power cable wasnt plugged into the wheel all the way, thanks lmao

  • @crazyplayz9812
    @crazyplayz9812 11 місяців тому +4

    on step 4 i plugged it back in and it doesnt bring the folder back and the wheel still doesnt work

  • @HelioVitale
    @HelioVitale 2 роки тому +6

    I didn't notice that I had the power cord, such a simple thing and I didn't notice. THANK YOU SO MUCH

    • @incumbentvinyl9291
      @incumbentvinyl9291 Рік тому +1

      That's hilarious!
      To think that you'd look for help online before checking that.

    • @JoseFlores-lg3ms
      @JoseFlores-lg3ms Рік тому

      Same here, I unplugged mine the night before to plug my phone in. Didn’t remember to plug it back in and was freaking out hahaha.

    • @incumbentvinyl9291
      @incumbentvinyl9291 Рік тому

      @@JoseFlores-lg3ms Those vast problem solving skills are telling of a low IQ.

    • @JoseFlores-lg3ms
      @JoseFlores-lg3ms Рік тому +1

      @@incumbentvinyl9291 ive rebuilt multiple cars from the ground up. And trust me its always things on page one of the book that get ya.

    • @incumbentvinyl9291
      @incumbentvinyl9291 Рік тому

      @@JoseFlores-lg3ms Sure you have kid, sure you have.

  • @MicahPawlak-ob6py
    @MicahPawlak-ob6py 6 місяців тому

    READ ALL, I FOUND A POTENTIAL FIX- I fixed it. So what I needed to do was unplug everything from my outlet (except the one below, for context I had an 2*3 adapter for a 2 plug outlet) and it worked just fine after. I had been searching for months prior and I was on the verge of selling it but all it needed was its own outlet. BUT, some outlets have less than 120V, It says this thing only uses 30V but it has to have 120V, kinda weird but whatever. So if that doesn’t work then try a new outlet, your outlet may also have some issues so another good reason.

  • @damienobrien1463
    @damienobrien1463 2 роки тому +2

    18 sec in and you fixed problem not enough power thank you

  • @oliverjip2155
    @oliverjip2155 11 місяців тому +6

    hey i deleted the c262 file and unplugged and replugged my wheel and it didnt re intsall the file. what do i do now?

    • @mgomezz4202
      @mgomezz4202 5 місяців тому

      i have the same problemwith my g29, have you found a solution ??

    • @SM-mk9kl
      @SM-mk9kl 3 місяці тому

      and me with the g923😮

    • @LukePenner
      @LukePenner 15 днів тому

      I have the same problem!

    • @GladPilot
      @GladPilot 3 дні тому

      My G920 did the same thing i think im throwing this shit out the window it worthless and had nothing but issues

  • @Mayhem0311
    @Mayhem0311 2 роки тому +5

    So my wheel and pedals are not being recognized in GHUB, but there wasn't a solution for that... what should I do? I tried the 4th step, still not being recognized.

    • @Mayhem0311
      @Mayhem0311 2 роки тому +2

      Unplugged my power cable, closed GHUB and plugged it back in, made sure there were no driver updates in device manager then when I reopened GHUB it was recognizing just fine!

    • @kylewagenaar5786
      @kylewagenaar5786 2 роки тому +1

      @@Mayhem0311 lucky, I plugged mine in one day and it just decided to not show up anywhere on my pc

  • @triggvfx5784
    @triggvfx5784 2 роки тому +2

    Thankyou so much Logitech with the registery editor my wheel finally works!

  • @kyakku2928
    @kyakku2928 2 роки тому +1

    checked power and it was all fine. All i had to do was unplug it and plug it back in and let it fully calibrate on its own..I feel dumb. video was still great I fixed the issue but still watched the rest for future reference. Thank You!

  • @saucepan8511
    @saucepan8511 Рік тому +3

    The method doesent work for my logitech g29... I followed all the steps but my games still dont detect it. Is there any other way so it could work?
    UPDATE: i tried the following solution you gave and the C24F file is now gone. It doesent show up anymore when i refresh the registry editor.

  • @Rodryguez98
    @Rodryguez98 2 роки тому +6

    Have a G29, green led flashing and rpm all lighten up. Does move for 1 cm to the left but then the calibration stop. Appears at -450 rotation degree on G Hub even if it's centered. Power plug does return 24V so it's not faulty...Any idea ?

    • @logitechsupport
      @logitechsupport  2 роки тому

      Hi!
      We'll need you to open a ticket for this! Please use the link below.
      support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

    • @fluidicgamer2846
      @fluidicgamer2846 2 роки тому

      did you find a fix?

    • @Facebookgoku999
      @Facebookgoku999 6 місяців тому

      Same any fix ?

    • @MicahPawlak-ob6py
      @MicahPawlak-ob6py 6 місяців тому

      @@Facebookgoku999 READ ALL, I FOUND A POTENTIAL FIX- I fixed it. So what I needed to do was unplug everything from my outlet (except the one below, for context I had an 2*3 adapter for a 2 plug outlet) and it worked just fine after. I had been searching for months prior and I was on the verge of selling it but all it needed was its own outlet. BUT, some outlets have less than 120V, It says this thing only uses 30V but it has to have 120V, kinda weird but whatever. So if that doesn’t work then try a new outlet, your outlet may also have some issues so another good reason. make sure you plugged in all three cords (four for shifter if you have it) to the WHEEL

  • @jonny-simulation-gamer
    @jonny-simulation-gamer Рік тому +1

    my wheel just keeps calibrating when pressing the break pedal and tried your method but still no improvement

  • @caleballen5592
    @caleballen5592 2 роки тому +2

    Thank you guys. You helped me troubleshoot my problem and now I can get back to gaming :)

  • @pfiboo
    @pfiboo 2 роки тому +4

    5/5 ,you saved my life.

  • @dem0_o14
    @dem0_o14 Рік тому +3

    Sir you are a hero!
    I have been having issues with my logitech wheel ever since i bought it last month. Registry editing did the magic. Thanks you so much ❤

    • @susansanders4971
      @susansanders4971 Рік тому

      I just bought and set up the new Pro wheel and it is not recognized in G Hub. Is this the issue that you were having as well?

    • @dem0_o14
      @dem0_o14 Рік тому +1

      @@susansanders4971 No i never had this issue. I had an issue where Force feedback was not working as intended in games and the throttle were recognized as an axis instead of a pedal in control scheme mapping. For your issues i suggest you check the power supply or try installing an older version of Ghub.

    • @patcheddts
      @patcheddts 8 місяців тому

      i have the same issue
      @@dem0_o14

  • @antonioizo.9308
    @antonioizo.9308 Рік тому +2

    none of that works

  • @weylandyutani7973
    @weylandyutani7973 7 місяців тому

    Ok, what FINALLY worked for me was to:
    - right click game title
    - click properties
    -click controller
    -choose "use default settings"

  • @kevincaicedo634
    @kevincaicedo634 2 роки тому +5

    Thank you, your tutorial is very good, my mistake is that i have it connected to a power extension an it was off for my g29 wheel, so it was powered through only usb, I´ll check it later if something happens

  • @likingpui
    @likingpui 2 роки тому +4

    Thank you a lot! My g923 come back alive by follow step4!

  • @TR4_Designs
    @TR4_Designs Рік тому +2

    Please help I followed the last step but the driver did not refresh itself and hasn't came back!!! I uninstalled the correct driver and i've done this two times before! The steering wheel stopped working when a new Logitech G-Hub update installed. PLS HELP

  • @Nikiku03
    @Nikiku03 Рік тому +1

    It didnt recreate itself in the registry.

  • @rockeybullet
    @rockeybullet Рік тому +4

    So what are we supposed to do if we followed all those steps and Steam still isnt showing the connected controller in the general controller settings?

    • @incumbentvinyl9291
      @incumbentvinyl9291 Рік тому +1

      Same issue here.

    • @teemaximus7909
      @teemaximus7909 Рік тому

      Same issue--do I call Logitech. I just got mine and I'd like it detected. I tried all remedies on here, reddit etc.

  • @rodneysean
    @rodneysean 2 роки тому +4

    YES THANK YOU FINAL STEP WORKED FOR ME ! !

    • @carlosavalos9368
      @carlosavalos9368 2 роки тому +1

      whattt how
      mine didnt reconnect

    • @zelief5568
      @zelief5568 5 місяців тому

      @@carlosavalos9368neither did mine, did you manage to get it showing on registry again?

  • @lividsnacks
    @lividsnacks 2 роки тому +1

    it was the power connection haha thank you kind internet dude

  • @znipernl
    @znipernl 4 місяці тому

    Thnx. This helped. I had no vibration feedback on the wheel so I thought it was broken but the registry tip helped and fixed the problem.

  • @joha3490
    @joha3490 3 роки тому +3

    Hah! First step worked out! Thanks

  • @rynosraceroom
    @rynosraceroom 3 роки тому +6

    That was a great tutorial 🤘🏻🏁

  • @AIex_Kidd
    @AIex_Kidd Місяць тому +2

    I know everytime i have a problem which I can't solve, 99,9999% of the times videos or forums don't solve the problem.
    I have a G29, which is perfectly working with my ps4 (right now) and WAS perfectly working with my pc (windows 8.1)... until today.
    Suddenly my pc stopped recognize it.
    -Cabled? Sure
    -Switched on "PC MODE"? Sure
    -Working on ps4? Sure
    -When I connect to pc, I hear the "usb connect" sound, but nothing happens, no auto calibration, nothing.
    I also installed Logitech G hub (which wasn't necessary) and ofc nothing happened.
    Now what? Thank you very much to who will help.

  • @marcofosado3056
    @marcofosado3056 2 роки тому +2

    Hi! What happens if I deleted the folder and it didn't came back when I reconnected the wheel :(

    • @davidarosemena
      @davidarosemena 2 роки тому +1

      same happened to me!

    • @logitechsupport
      @logitechsupport  Рік тому

      Hey there!
      If you can, please do a complete shut down of your PC and swap the USB ports that the wheel is plugged into!
      If you are still having issues please open a ticket with us below.
      support.logi.com/hc/en-us

  • @esfsefes
    @esfsefes 3 роки тому +5

    Deleted the G29 in regedit - didn't came up after plug-unplug XD
    It worked earlier, but now wheel don't calibrate itself, G hub sees it, turning wheel doesn't affect the g hub, only if pressing pedals, it's just flashing on top and do not react :(

    • @logitechsupport
      @logitechsupport  3 роки тому +2

      Hi there!
      Typically when the LEDs are flashing it usually is pointed to a power issue. Could you make sure all of your cables are properly seated?
      If that doesn't help you out please file a ticket with us for more in depth support below:
      support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

    • @esfsefes
      @esfsefes 3 роки тому +1

      @@logitechsupport Thank you very much for respond, i appreciate that. My problem was fixed as soon as i realised power unit with not pluged in XD

  • @colesonmartens8039
    @colesonmartens8039 2 роки тому +3

    Thanks man. My g29 kept disconnecting and the power cord going to wheel was wrapped too tight. Problem solved

  • @tastesgamey8572
    @tastesgamey8572 Рік тому +1

    The very last step instructs to verify that your controller shows up when you refresh the registry but doesn't tell us what to do if it doesn't show up. Why ask us to verify that it shows up if you offer no further instruction on what to do if it doesn't show up? What do I do if my controller does not show up after refreshing registry editor?

    • @B_R_X_D
      @B_R_X_D Рік тому +1

      We need answers
      It's sad that he just stop after step 4 adn didn't explain what may happen especially since we should "double check"

  • @Rqmco
    @Rqmco Рік тому +2

    Hey, when removing the registry and replugging the wheel. It doesn't create a new registry for me?

    • @IdyllicWT
      @IdyllicWT 5 місяців тому

      hey i've ran into the same issue just now, did you manage to fix it?

  • @KyeJolly12
    @KyeJolly12 Рік тому +1

    how do I fix a problem where my g923 wont loosen up and stay stiff while playing games and is not showing up on steam

  • @Leo.zmr98
    @Leo.zmr98 9 місяців тому +1

    The Registry Editor won't reinstall my Wheel. What can I do now???

  • @kiwiu6927
    @kiwiu6927 Рік тому +1

    after step 4 it still does not let me calibrate my wheel? what should i do

  • @Dompass1999
    @Dompass1999 2 роки тому +1

    PLEASE HELP… playing forza horizon 5 the wheel keeps going back and forth uncontrollably and will only stop manually with my hand and repeat if i go to drive again. Beamng on steam the wheel has a mind of its own and does what it wants basically and cant peacefully play.. c26E version

    • @logitechsupport
      @logitechsupport  2 роки тому

      Hey there!
      Could you open a ticket up with us? We can help you further there!
      support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

  • @eastonabel2427
    @eastonabel2427 2 роки тому +2

    I’m so mad. I just spent 250$ and literally 7 hours of trying to fix my damn wheel. It is setup on the PC I’ve re installed all drivers I’ve checked game comparability. I’ve literally done everything I could think of but forza horizon 4 and need for speed heat both won’t recognize a wheel at all. My entire PC recognizes it but the games won’t. Can you PLEASE help me I will deadass PayPal you money if you fix it

    • @logitechsupport
      @logitechsupport  2 роки тому

      Hey there!
      Are you running the wheel through a USB hub? Is it plugged directly into the back of your PC?
      If you aren't and there are still issues please open a ticket with us and we can help you out further.
      support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

  • @LeviWarnos
    @LeviWarnos 9 місяців тому +1

    What happens when you delete that file, unplug replug, and IT DOESN'T COME BACK?

  • @Edony8
    @Edony8 2 роки тому +1

    My G29 has the LED blinking on top. I have tried different power outlets and made sure that all the cables are plugged in securely, but it still won't work. I am able to go through menus and things, but there is zero force feedback and as soon as a race starts, my car just goes straight to the left. Please help!!

    • @marcosleiro7721
      @marcosleiro7721 2 роки тому

      I have the same issue man 😭

    • @Edony8
      @Edony8 2 роки тому +1

      @@marcosleiro7721 I actually talked with Logitech today and luckily they are going to warranty my steering wheel setup. We tried all the troubleshooting on the phone that I already did. They are going to send me a new unit because I just purchased it back in February of this year.

  • @fletcherlewis6767
    @fletcherlewis6767 3 місяці тому +2

    what happens if it doesent show up in the steam controllers section

  • @choochooc
    @choochooc Рік тому +2

    Hello, I did the registry editor method and and the file didnt redownload, do you have a fix for this?

    • @charlierodriguez7267
      @charlierodriguez7267 Рік тому

      I had the same issue, this is what I did to fix it: After deleting the registry, unplug your wheel's USB cable from the computer, made sure I had the switch on the top of the wheel set to PS4 (I had it on PS3), then plug the wheel's USB cable back into the computer. Problem solved for me. Hope this helps.

  • @platypi6255
    @platypi6255 10 місяців тому +1

    still didnt work i have the g923 ps4 version and theres a flashing led but the logitech g hub doesnt receive the feedback that the wheel is moving and it doesnt automatically calibrate ive tried everything in the video and still doesnt recieve the wheel feedback

    • @MicahPawlak-ob6py
      @MicahPawlak-ob6py 6 місяців тому

      READ ALL, I FOUND A POTENTIAL FIX- I fixed it. So what I needed to do was unplug everything from my outlet (except the one below, for context I had an 2*3 adapter for a 2 plug outlet) and it worked just fine after. I had been searching for months prior and I was on the verge of selling it but all it needed was its own outlet. BUT, some outlets have less than 120V, It says this thing only uses 30V but it has to have 120V, kinda weird but whatever. So if that doesn’t work then try a new outlet, your outlet may also have some issues so another good reason.

    • @MicahPawlak-ob6py
      @MicahPawlak-ob6py 6 місяців тому

      make sure you have all three cords plugged in (4 for shifter if you have it)

    • @MicahPawlak-ob6py
      @MicahPawlak-ob6py 6 місяців тому

      READ ALL, I FOUND A POTENTIAL FIX- I fixed it. So what I needed to do was unplug everything from my outlet (except the one below, for context I had an 2*3 adapter for a 2 plug outlet) and it worked just fine after. I had been searching for months prior and I was on the verge of selling it but all it needed was its own outlet. BUT, some outlets have less than 120V, It says this thing only uses 30V but it has to have 120V, kinda weird but whatever. So if that doesn’t work then try a new outlet, your outlet may also have some issues so another good reason. be sure that you have all three cords plugged into the wheel four cords if you have a shifter.

  • @Tugennov
    @Tugennov Рік тому +2

    What if not detected by Steam? Thanks for this detailed video. My problem seems to relate to step 3 because my G923 PlayStation is not detected by Steam even after unselecting all of the other boxes. What should I do to get my G923 controller detected by Steam? I'm on Windows 11. Thanks in advance.

    • @brezzybreeze554
      @brezzybreeze554 Рік тому

      did you fix the issue?

    • @Tugennov
      @Tugennov Рік тому +1

      @@brezzybreeze554 no

    • @teemaximus7909
      @teemaximus7909 Рік тому

      Same issue---My G29 is not detected. I' ve done everything on every website and support site that is listed. Steam simply doesn't detect my G29.

  • @Theboizfishing
    @Theboizfishing Рік тому

    I love you so much for helping with this I’ve been trying to figure it out for atleast 3 hours now and starving so can finally go eat😊

    • @logitechsupport
      @logitechsupport  Рік тому +1

      🍽 we do not recommend eating and driving, but glad the video helped!

  • @Asian_Bon
    @Asian_Bon Рік тому +1

    It was very helpful it also fixed my wheel not being centered.

  • @emelioleach2797
    @emelioleach2797 Рік тому +1

    this is super annoying ive sat here trying to figure out why my racing wheel isn't connecting to forza i checked everything else it works perfectly fine on the dashboard it works just fine when i connect it to the laptop i even tried the advance windows settings but that section c262 dosent pop up for my g920

  • @IGOTTAFEVA247
    @IGOTTAFEVA247 2 роки тому +1

    You, good sir just made my day.

  • @TheAbssr
    @TheAbssr Рік тому +1

    Thanks, solved my problem in 20 seconds

  • @hicksvilleshick
    @hicksvilleshick Рік тому +2

    9 times out of 10, the issue is GHUB. I've had it interfere with everything I use my logitech devices for. It conflitcts with iracing. THEN, logitech makes it incredibly difficult to remove the software. And logitech support is less than helpful. They walk you in the same circles repeatedly expecting a different result. If you use older driver software, you'll have more luck. I had to figure this out when I got a new computer, and I just went through this again as I mistakenly got a logitech headset, getting it setup I figured they had fixed the conflicts with iracing, and boy was I wrong. I noticed that in addition to it causing conflicts with iracing, the headset volume was very low. Fought and fought finally got GHUB uninstalled, installed my old version, and no more iracing conflicts, and headset it louder...

  • @outl4w96
    @outl4w96 2 роки тому +2

    What can I do if GHub is not recieving any inpouts like wheel degrees or pedals? I've tried joy.cpl and there it works normal. (I have the g29)

    • @logitechsupport
      @logitechsupport  2 роки тому +1

      Hi!
      You might not have had a successful driver installation. Could you try to reinstall your drivers?
      If that doesn't work please open a ticket with us!
      support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

  • @understandyourcar-3892
    @understandyourcar-3892 Рік тому +2

    If I had the last problem(the steering wheel doesnt appear on the registry) how can I solve it?

    • @teamarket5145
      @teamarket5145 5 місяців тому

      same problem did you find a fix

  • @lukelei1086
    @lukelei1086 Рік тому +1

    my wheel keeps turning to the very left -450 degrees. how to fix??

  • @blinco1539
    @blinco1539 Рік тому +2

    I went through steps 1-4, deleted the steering wheel in the registry, and plugged it back in only to find the same issue. When I have my wheel plugged in, the y, rsb, and lsb button, as well as the dpad, shifter paddles and gear shifter aren't registered in the joy.c thing. The wheel axis and pedals are seen, as well as the as the a, b, and x buttons. Any idea how to fix this? I made sure all my power cables were connected well too. Also, when I open the windows start tab with the wheel plugged in, it scrolls up uncontrollably if that helps diagnose the issue.

    • @zonic312
      @zonic312 Рік тому

      That's funny... I literally have the same issue. I haven't played with my wheel for over a month and it just started doing this. I haven't found a solution yet. Please let me know if you've got yours fixed!

  • @Oscar-os7fj
    @Oscar-os7fj 2 роки тому +2

    My computer recognises the wheel but when I put it to any degree lower than 900 (in G Hub), it makes it so that for example when i put it to 450° it registers my full turn as only half of what im actually turning( as 450° is half of 900°) For example when i turn it 180 degrees it only registers it as 90. This is proportional to all degrees below 900 ( for example on 300° it registers the move as 1/3 of what is actually happening) It makes playing with the wheel impossible on most games.

    • @katterna6556
      @katterna6556 2 роки тому

      i have same problem please tell me if you fix it

    • @logitechsupport
      @logitechsupport  2 роки тому

      Hey!
      Does this reflect in game? If your wheel is set to 900 but then you alter the game settings does that adjustment work?
      If you are still unable to change it please open a ticket with us below.
      support.logi.com/hc/en-us

    • @Oscar-os7fj
      @Oscar-os7fj 2 роки тому +2

      @@logitechsupport
      I play mostly f1 2021 so there is no setting for the rotation, and it stays on 900 degrees. I have already opened a ticket and multiple bug fix reports with no response.

  • @alexjohnson4455
    @alexjohnson4455 2 роки тому +1

    Wow, ty so much! Step 4 fixed my problem.

  • @HVACMAN13
    @HVACMAN13 6 місяців тому

    I plugged it in checked where everything went, and it was on and did nothing included pedals. I love this wheel!😊

  • @Sketchbook_guy
    @Sketchbook_guy 3 місяці тому +1

    Thank you so much! This saved my day!

  • @JFF-CarEditzz
    @JFF-CarEditzz Місяць тому +1

    the rpm lights on my g923 are lighting up but nothing reacts and it makes that sound when its connected but it still wont react or calibrate

  • @gamesapp22
    @gamesapp22 2 роки тому +2

    Thank you.
    You also need to delete the same named folder in ".....\MediaProperties\PrivateProperties\DirectInput"

    • @sweefswoff7606
      @sweefswoff7606 2 роки тому

      You do? That might be why mine didn’t pop up in steam. You see my wheel would do every step fine and I mean all of them except the steam part. You know where it needs to show up. I’ll try this then type back.

  • @Florida_May
    @Florida_May Рік тому

    All I literally needed to do was hook up the power source. Didn’t think I needed it because it plugs into the PS5. Blessings 😂

  • @irineosantos0
    @irineosantos0 Рік тому +1

    My steering wheel stoped working .... Just the steering I can still use the buttons and pedals

  • @cmurphy3388
    @cmurphy3388 2 роки тому +2

    I recently just bought one and every time I plug my pedals in the wheel won’t doesn’t calibrate but all the lights are on, wheel works fine when pedals aren’t plugged in , im just so sick I was dying to come home and play

    • @logitechsupport
      @logitechsupport  2 роки тому +1

      Hi there!
      Can you please open up a ticket with us? We might need to dive deeper to fix this!
      support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

    • @lasser1979
      @lasser1979 2 роки тому

      Same

  • @senniboyo8672
    @senniboyo8672 Рік тому +1

    it doesn't work for me, for me the wheel doesn't calibrate and it has a green blinking light, when i try to calibrate it via windows it says that the clutch pedal is the wheel turning or something and G hub says that the wheel is at a 450 degrees turn while it isnt, i tried a lot of videos but nothing works. steam doesn't even see my wheel, the g29, also my wheel DID NOT re appear in registery

    • @dookieballzgaming
      @dookieballzgaming Рік тому

      exact same problem any fixes or is it time to never buy from this shitty company ever again

  • @wm_jaida
    @wm_jaida 2 роки тому +2

    The problem I have is that, games can’t pick up the fact I’m using my wheel. It calibrates and g hub picks it up, but steam doesn’t

    • @thegoodsenator2855
      @thegoodsenator2855 2 роки тому

      Same

    • @logitechsupport
      @logitechsupport  2 роки тому +1

      Hi there! Can you make sure all your steam controller settings are unchecked? After that you may need to do a driver reinstall.
      If that doesn't help please open a ticket up with us!
      support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

    • @thegoodsenator2855
      @thegoodsenator2855 2 роки тому +1

      @@logitechsupport so what I think the main issue is it is not being recognized in the device manager! It keeps telling it is a code 45 and that if updating the driver doesn't work then it needs.the software rolled back. Which never works either. So that is where I am at lol

    • @EoSProductions300
      @EoSProductions300 2 роки тому

      @@thegoodsenator2855 i have the same issue with the g920, have you found a solution?

    • @incumbentvinyl9291
      @incumbentvinyl9291 Рік тому

      @@EoSProductions300 Did you find a solution?

  • @barrymillington6403
    @barrymillington6403 2 роки тому +1

    Worked fine with mine, many thanks.

  • @rainycloud9035
    @rainycloud9035 2 роки тому +1

    Bro all this time waisted sitting here just to find out my powere cable was sticking half out

  • @cocosloan3748
    @cocosloan3748 2 роки тому +1

    TY ! I deleted some of the remaining traces of Logitech G29 wheel and everything worked properly. Its from other games messing with it or plugging the wheel in another usb port.Before it was messed AF 😂

    • @skylergalindez8918
      @skylergalindez8918 Рік тому

      How do I do that I just deleted from the registry and it won’t pop back up

    • @cocosloan3748
      @cocosloan3748 Рік тому

      @@skylergalindez8918 Reconnect or refresh in device manager...

  • @StickA-yd4fp
    @StickA-yd4fp 2 роки тому +1

    I'm on my third G29, all covered under warranty cause the pots wear out. Now my 6 month old wheel doesn't go to center. Its either -2 or plus 2 degrees of rotation. Think Im going to be done with logitech. Time to upgrade.

  • @mll113
    @mll113 Рік тому +1

    i deleted the wheel and when i pluged it in again and refreshed it wouldn t appear

  • @ewantxwy9324
    @ewantxwy9324 Рік тому +1

    got all the way to the end and deleted my wheel but it never came back?

  • @hackchannel23
    @hackchannel23 2 роки тому

    hello logitech support. My G29 steering wheel after downloading a firmware update from Ghub is showing a failure can you help? If set to 900 degrees on the Ghub it is not in the zero position of the calibration menu. It displays values ​​between -2 and 2 degrees when centered. If set to 180 degrees, the calibration menu displays zero (0) position normally. despite this fault, the steering wheel calibrates perfectly and is not losing center in the games I use. (euro truck) I believe it does not have a physical defect because it does not present centering faults, only the Ghub calibration menu presents this error.

    • @dk9469
      @dk9469 2 роки тому

      I have the exact same problem with my g920! Did you find a solution???

    • @dk9469
      @dk9469 2 роки тому

      I sent my g920 back for a new one and I have the exact same problem still so its definitely not a physical defect.

    • @logitechsupport
      @logitechsupport  2 роки тому +1

      Hi there!
      We'd love to gather more information about this issue. If you can file a ticket with us we can try to come up with a solution!
      support.logi.com/hc/en-us

    • @dk9469
      @dk9469 2 роки тому

      @@logitechsupport I have done that :)

    • @hackchannel23
      @hackchannel23 2 роки тому +1

      @@dk9469 I still haven't found a solution. I opened the ticket with logitech passed me some procedures to install and uninstall delete folders but it did not work. I'm waiting for new support steps. If there is a solution I will come back and comment. I think they should make a firmware fix available, this bug (problem) started after the update.

  • @Xsar1942
    @Xsar1942 2 роки тому +1

    Thanks man I was giving up hope

  • @wyattracer4551
    @wyattracer4551 11 місяців тому +1

    i have everything pluged in but when i plug it into any usb port even on my xbox it doesnt want to spin and it will just sit there

  • @foxdinestie3899
    @foxdinestie3899 2 роки тому +1

    I deleted the registry, unplugged my wheel and plugged it back in and hit re fresh. The registry won’t come back what does this mean? My wheel Calibrates, works in every single game but decided to crap out on me one day for forza, all my wheel settings never changed and the game just won’t reconize it anymore. Not sure what to do

    • @logitechsupport
      @logitechsupport  2 роки тому

      Hello!
      Could you please open a ticket up with us? Link down below!
      support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

  • @Floydy
    @Floydy Рік тому

    Thanks just looking underneath at the peddle jacks solved my nightmare cheers bro 😎

  • @maxmaxed2887
    @maxmaxed2887 2 роки тому +2

    Thank you! Red flag for me - the wheel stopped working even though LED is flashing and buttons work/device is recognized. It doesn't spin and doesn't "calibrate" when plugged in any outlet. Games or Logitech app don't recognize spin at all. Sounds like power adapter died or cords or something power related in the wheel itself. Sent it back for a replacement.

    • @clemcarpe51
      @clemcarpe51 2 роки тому

      Bonjour avez vous eu un retour ?

    • @maxmaxed2887
      @maxmaxed2887 2 роки тому

      @@clemcarpe51 Yeah I just got another wheel from Amazon, a replacement. Which definitely feels and looks newer and works properly. So that one was just defective and I sent it back.

  • @marauderhuhn4871
    @marauderhuhn4871 Рік тому +1

    hey, nice vid but didn't fixes my problem. last weekend was everything ok. played FH4 with the g920 but now is everthing different. I haven't changed anything and now i don't get any force feedback like befor. no vibration when i leave the road and when i corner at high speed i only have the normal resistance in the weel like in Ghub. can you help ? the only differens in FH4 is now winter and not autumn

    • @ngreediagraphics2858
      @ngreediagraphics2858 Рік тому

      Did u fix the problem?Us it software related or is problem with wheel itself

  • @shafay1809
    @shafay1809 Рік тому

    Wood amazing u solvers my problem in just the first 20 secs Keep up the good work

  • @racketfeet9097
    @racketfeet9097 2 роки тому +2

    ur an absolute life saver thank you so much!!!

  • @christhompson3172
    @christhompson3172 2 роки тому +1

    Hi I tried step four EXACTLY as described, but the wheel does NOT show back up with the registry. Why is that? I have the G923 for Xbox

    • @logitechsupport
      @logitechsupport  2 роки тому +1

      Hi!
      You may need to restart your machine as well as change the USB port that the wheel is plugged into!
      After those steps if you are still having issues please open a ticket down below!
      support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393

  • @enderman9663
    @enderman9663 Рік тому +1

    Did everything up to step 4 and my C262 file never returned

  • @Bjardy
    @Bjardy 2 роки тому +1

    Didn't work for me. Doesn't show up anything on the test page, even if I deleted the regedit files. Even if I set operating range to 360 degrees, I have to rotate it full 450 degrees to one side for it to rotate 180 in the software. Tried to open a ticket, but only found live chat where I waited for an hour for no one to help me.

    • @katterna6556
      @katterna6556 2 роки тому

      did you fix it?

    • @logitechsupport
      @logitechsupport  2 роки тому

      Hi there! Sorry about your live chat experience. If you could open up a ticket again we can definitely help you!
      Link below, if you open a chat support will reach out to you!
      support.logi.com/hc/en-us

  • @MhaEnjoyer
    @MhaEnjoyer 24 дні тому

    Thank the problem was it wasn’t plugged in it was very helpful have a good one 😅

  • @Zulaya1793
    @Zulaya1793 Рік тому

    I give up... My driving force shifter stopped working. It was working fine for 6 months. I tought it was a hardware issue, so I brought it back to the shop, to get a new one. It didn't help. I went trough all the steps in the video, and the registry delete helped me. The day after the registry delete the same problem occured, and now it just refuses to work. The wheel and the pedals are completely fine, but the shop refuses the give me a new wheel because the painted logitech logo is chipped down and you can see the metal underneath.