Rob Meikle on Cultural Change - GTEC 2012

This is Rob Meikle, the city of Toronto CIO, providing his views on cultural change within the bureaucracy (at the time, he was CIO for Brampton).
The clip was taken from the 2012 Ignite Session titled "How to not control the uncontrollable" at the GTEC Government Conference in Ottawa.

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"Your attitude determines if you will be bitter or better".