This worked for my older unit - model WS - 9023. I had pulled the batteries to test them weeks ago, and reinstalled them, but in the wrong order. I assumed that the unit was toast, but after watching this video and performing the reset properly it works like a charm again! Thanks for the video. P.S. I noticed that La Crosse Technology responds promptly to people's comments/questions. How awesome is that?!? Great service! Great product!
You bet! Thanks for the comment, Patti. We're thrilled this process was able to get your system working again. If you should ever have any questions, please just let us know.
Great video thanks for the help thanks for posting it I've a weather station with a rainfall gauge on it I tried your method and it worked for it thank you
Hey Paul, sorry for the trouble. This is simply an indication that there is an issue with either the sensor or the batteries within the sensor. Please be sure to use a new set of reputable regular alkaline batteries for best results. If you continue to have this problem, a new sensor may be needed. For further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. Our apologies again for any inconvenience.
I finally got the outside temp to function, but nothing I do will change to the correct day of the week. It jumps over to month and date. Model is 308-1425B. Just bought it today.
Hi Gene, we are truly sorry for the confusion. The weekday will set automatically when you have your year, month, and date settings adjusted correctly within the settings menu. More info can be found in your full manual here: www.lacrossetechnology.com/media/catalog/product/3/0/308-1425b_manual_083017.pdf
I tried restarting unit with removing batteries in each unit, but I still only show dashes for outdoor readings.All other functions are working correctly.My model # isc83349 my sensor #is TX141TH-B
Hey Sue, we are truly sorry for the sensor trouble. If you've performed the basic restart steps in this video with a new set of alkaline batteries in both the sensor and display (other battery types should be avoided), and are still seeing dashes for your outdoor data, you may need a replacement sensor. You can find a replacement sensor here: www.lacrossetechnology.com/products/tx141th-bv3 However, if your item is still under warranty, please message our support staff directly here: bit.ly/contact_techsupport -- They will be happy to help get you a replacement at no charge. Sorry again for the inconvenience.
Apparently I bought an older retired model WS-9782. Right out the packaging, all LCDs will show up on display when batteries are inserted, but I can only guess that the transmitter is dead on arrival. Neither indoor temp, outdoor, or clock appears to function. I have tried every restart / reset method in user manual and in videos. To make matters worse, the replacement transmitter is retired as well. I guess I will have to buy a different weather station, but it will certainly not be La Crosse brand.
We are deeply sorry to hear this and apologize for trouble. Though we haven't sold this model for quite some time, our staff would love to help make this right. Please reach out to our store directly at 608-785-7939 or via email at: store@lacrossetechnology.com for further assistance.
Can't find anything about HOW to set the time on Wireless Thermometer model 308-1409BTv4. Not in videos and not on short instructions that came with the thermometer.
Our sincere apologies for the trouble. Simply hold the SET/HI/LO button until the display changes. Then, use the +/F/C button to adjust your hour. Press the SET/HI/LO button again to confirm and move to the minutes; use the +/F/C button to adjust and the SET/HI/LO to confirm. More info on this item is covered in the support documents here: bit.ly/308-1409btv4_support
It should. However, if it did not, you'll want to reach out to our support staff here: bit.ly/contact_techsupport to further troubleshoot the problem. We apologize for any inconvenience.
my CA 85169 La Crosse weather station is all working accept the indoor temp which just stays at r 2.6 I've tried the restart several times. Is there anything else to try before I replace it.
Sorry for the trouble! This if often a sign that the installed batteries are under or over powered. Please try the following steps to correct the problem: 1. Remove the batteries from the temperature station. 2. Press any button on the station at least 20 times and leave the unit unpowered for at least 2 hours. 3. Install a new set of regular Alkaline batteries, other battery types should be avoided. If problems still occur after these steps, please reach out to our Canadian representatives via one of the following options: Email: info@springfieldinstruments.com Online From: springfieldinstruments.com/customer-service/ Phone: 844-687-4040 Our apologies for any inconvenience.
I have had my system in use for years. One sensor is outside and the other in an insulated cat shed. I changed the batteries and the sensors can only communicate if less then 7’ away. Maybe I got the expected use of this? I’ll try the button pushing, waiting 15 minutes steps.
Hi Mike, we appreciate the extra effort and research. If this reset still proves ineffective, you should be able to find a replacement here: www.lacrossetechnology.com/sensor-finder/ -- if not, or if you'd like to reach out to our support team, you can do so here: www.lacrossetechnology.com/support/index/form/ -- Sorry for the trouble.
La Crosse Technology, Nope the button pushing and or 15 minutes wait did the trick. All three sensors work as before. Had this set up for years. Works great.
Hey John, this doesn't appear to be a La Crosse Technology product, and thus the reset instructions may be different. We'd suggest reaching out to Acurite directly for support. If you'd like more information about products we offer, just let us know, we're here to help.
Our apologies for the trouble. For further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook page. We are here to help in any way we can.
Hey Madeline, you should be able to push down on the front cover to access the battery compartment. We show this in our other video here: ua-cam.com/video/INyApzZWe40/v-deo.html
Hey Wilson, if you're using multiple sensors, press the CH button to switch between them. Page 3 of your full manual here: bit.ly/ws-9160u-it_manual goes over how to get these connected.
Hey Fred, we’re truly sorry for the trouble with your wind sensor. Unfortunately, our WS-1611 station and sensors have since been retired, but we’d still love to help you out and present some options available to you. Please message our support staff directly here: bit.ly/contact_techsupport for more details and some troubleshooting tips. In the model number dropdown, simply select a model closest to your WS-1611 and indicate the correct model in your “Detailed description of your support issue.” Sorry again for this inconvenience, we look forward to getting this resolved.
Hey George, our sincere apologies for the trouble with your station. Assuming you've tried the restart steps outlined in this video and worked through the settings menu instructions in your manual here: bit.ly/308-1911v2_qsg -- some further help will be needed. Please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for further assistance.
Hi Wayne, this sounds like it could be a hardware issue. For this we ask that you contact our support team directly. You can do so here: www.lacrossetechnology.com/support/index/form/ or via phone at 608-782-1610
Hi Suzy, what is your product's model number? This will be printed on the back or bottom of the main display, typically near our logo. As each item may have a slightly different setup process, knowing this model number will help us give you the correct information.
Depending on your item, this can often mean the batteries are under or over powered. Please make sure you're using new, reputable alkaline batteries that are at the correct voltage level and try this reset process again. If you continue to get this error, please reach out to our support team here: bit.ly/contact_techsupport -- They will be able to help troubleshoot further. Sorry for the troubles.
We apologize for the trouble, and would love to help get your clock set up correctly. Could you please pass along your item's model number? This should be printed on the back or bottom of the display.
@@ladyravenblood Instructions for manually setting your W86111 clock can be found on page 3 of your full manual here: www.lacrossetechnology.com/media/catalog/product/w/8/w86111_english_033016.pdf
The instructions for setting the clock can be found in the video or product manual here: www.lacrossetechnology.com/ws-9160u-it-weather-station?type=manuals -- If you have any trouble, please let us know.
If you're still having trouble with your item, please reach out to our support team here: www.lacrossetechnology.com/support/index/form/ -- They will help get you a replacement should it be neccessary. Sorry for the troubles.
Hi Jackie, we're truly sorry for the trouble. If you've performed the restart steps outlined in this video, and your sensor is no longer connecting, you will likely need a replacement sensor. A new sensor for your WS-9013U model can be found here: www.lacrossetechnology.com/tx6u -- If you'd like to speak with our support staff directly, regarding your warranty, please reach out to them directly here: bit.ly/contact_techsupport
Hi George, we are sorry for the trouble getting your clock set up. Please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for further assistance. We look forward to helping get this working correctly.
Hi Wendy, if you're still having trouble with your item, please reach out to our support team here: www.lacrossetechnology.com/support/index/form/ -- They will help get you a replacement should it be neccessary. Sorry for the troubles.
Hi Sonny, this could be a variety of things. What type of batteries do you have installed? New, alkaline batteries will give you the best results. Do the sensor's readings come back when you move it closer to the display? If so, this is likely a location issue. For each wall or floor the signal must pass though, this will cut the transmission distance in half. However, if you're having to perform a full reset every few days, just to get it to reconnect, then this could be a bad sensor. Please get in touch with our support team here if this is the case: www.lacrossetechnology.com/support/index/form/ and we will work with you to get your station running properly. We apologize for this inconvenience.
Hey Marcia, our apologies for the trouble. For further help with this, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. Sorry again for any inconvenience, we look forward to helping get this corrected.
Well, following the advice in the last portion of this video, if you leave a message for them to contact you - forget it. The message goes into a bottomless pit and you will never get contacted. Want to try calling their tech support? Well, good luck with that too. You are told to leave a message and they will get back to you. Never happens. What a joke their tech support is!!
Hi Jerry, we're truly sorry for the wait through our normal support chain. You can always private message us on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page as well with your contact information. In most situations, we'll be able to help resolve your problem must faster. Sorry again for the inconvenience.
Hi Fredd, we apologize for any trouble you've experienced with our items. Our battery operated products (displays and sensors) should all last at least a year (likely 2 or more) without requiring a battery change. If you find yourself having to change batteries and perform this restart procedure more often than this, please reach out to our support staff directly: bit.ly/contact_techsupport as there is likely a problem with your device. Again, we're truly sorry for any inconvenience and hope to help get this corrected.
I purchased from a company that stated battery life at about a year. In some things requiring batteries, batteries can be one of the highest expenses including purchase! It's going to be at a hard to access place underneath a mobile home in Minnesota.
This worked for my older unit - model WS - 9023. I had pulled the batteries to test them weeks ago, and reinstalled them, but in the wrong order. I assumed that the unit was toast, but after watching this video and performing the reset properly it works like a charm again! Thanks for the video.
P.S. I noticed that La Crosse Technology responds promptly to people's comments/questions. How awesome is that?!? Great service! Great product!
Thanks again, Otto. We are always here if you should ever need us.
I struggled with my WS9160U-IT and this video was extremely helpful. I was delighted to have my sensors working. thank you.
You bet! Thanks for the comment, Patti. We're thrilled this process was able to get your system working again. If you should ever have any questions, please just let us know.
This sounds like it might work for our unit. We appreciate this tutorial.
Thanks so much it worked perfectly I'm glad I saved the old units.
It works ! Many thanks !
Laszlo from Romania
It definitely does I found an old school one that my parents bought me about 12 years ago had to do it and it work
Thank you for sharing 😊 I thought my device was broken and almost tossed it. By watching your video it stopped me from tossing my device. Thanks again
Great video thanks for the help thanks for posting it I've a weather station with a rainfall gauge on it I tried your method and it worked for it thank you
Thank you for your kind words. We hope you continue to enjoy them.
Worked perfectly !!!! Thanks a lot !!!
This has worked. Thanks so much!
Worked for me! Thank you!
Thank you for the tutorial. When I put the batteries in the outdoor unit, it displays OFL. Suggestions?
Hey Paul, sorry for the trouble. This is simply an indication that there is an issue with either the sensor or the batteries within the sensor. Please be sure to use a new set of reputable regular alkaline batteries for best results. If you continue to have this problem, a new sensor may be needed. For further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. Our apologies again for any inconvenience.
GREAT! This worked! Thank you very much for this
Thank you for such kind words.
I finally got the outside temp to function, but nothing I do will change to the correct day of the week. It jumps over to month and date.
Model is 308-1425B. Just bought it today.
Hi Gene, we are truly sorry for the confusion. The weekday will set automatically when you have your year, month, and date settings adjusted correctly within the settings menu. More info can be found in your full manual here: www.lacrossetechnology.com/media/catalog/product/3/0/308-1425b_manual_083017.pdf
I tried restarting unit with removing batteries in each unit, but I still only show dashes for outdoor readings.All other functions are working correctly.My model # isc83349 my sensor #is TX141TH-B
Hey Sue, we are truly sorry for the sensor trouble. If you've performed the basic restart steps in this video with a new set of alkaline batteries in both the sensor and display (other battery types should be avoided), and are still seeing dashes for your outdoor data, you may need a replacement sensor.
You can find a replacement sensor here: www.lacrossetechnology.com/products/tx141th-bv3
However, if your item is still under warranty, please message our support staff directly here: bit.ly/contact_techsupport -- They will be happy to help get you a replacement at no charge. Sorry again for the inconvenience.
Apparently I bought an older retired model WS-9782. Right out the packaging, all LCDs will show up on display when batteries are inserted, but I can only guess that the transmitter is dead on arrival. Neither indoor temp, outdoor, or clock appears to function. I have tried every restart / reset method in user manual and in videos. To make matters worse, the replacement transmitter is retired as well. I guess I will have to buy a different weather station, but it will certainly not be La Crosse brand.
We are deeply sorry to hear this and apologize for trouble. Though we haven't sold this model for quite some time, our staff would love to help make this right. Please reach out to our store directly at 608-785-7939 or via email at: store@lacrossetechnology.com for further assistance.
Can't find anything about HOW to set the time on Wireless Thermometer model 308-1409BTv4. Not in videos and not on short instructions that came with the thermometer.
Our sincere apologies for the trouble. Simply hold the SET/HI/LO button until the display changes. Then, use the +/F/C button to adjust your hour. Press the SET/HI/LO button again to confirm and move to the minutes; use the +/F/C button to adjust and the SET/HI/LO to confirm. More info on this item is covered in the support documents here: bit.ly/308-1409btv4_support
Will this also fix an issue where the indoor temperature is not displayinh following a battery change?
It should. However, if it did not, you'll want to reach out to our support staff here: bit.ly/contact_techsupport to further troubleshoot the problem. We apologize for any inconvenience.
my CA 85169 La Crosse weather station is all working accept the indoor temp which just stays at r 2.6 I've tried the restart several times. Is there anything else to try before I replace it.
Sorry for the trouble! This if often a sign that the installed batteries are under or over powered. Please try the following steps to correct the problem:
1. Remove the batteries from the temperature station.
2. Press any button on the station at least 20 times and leave the unit unpowered for at least 2 hours.
3. Install a new set of regular Alkaline batteries, other battery types should be avoided.
If problems still occur after these steps, please reach out to our Canadian representatives via one of the following options:
Email: info@springfieldinstruments.com
Online From: springfieldinstruments.com/customer-service/
Phone: 844-687-4040
Our apologies for any inconvenience.
@@lacrossetechnology Thanks I will give it one more try
I have had my system in use for years. One sensor is outside and the other in an insulated cat shed. I changed the batteries and the sensors can only communicate if less then 7’ away. Maybe I got the expected use of this? I’ll try the button pushing, waiting 15 minutes steps.
Hi Mike, we appreciate the extra effort and research. If this reset still proves ineffective, you should be able to find a replacement here: www.lacrossetechnology.com/sensor-finder/ -- if not, or if you'd like to reach out to our support team, you can do so here: www.lacrossetechnology.com/support/index/form/ -- Sorry for the trouble.
La Crosse Technology, Nope the button pushing and or 15 minutes wait did the trick. All three sensors work as before. Had this set up for years. Works great.
I have model model 00822A2 There are no buttons to push to reset ( push 20 times) I let units sit for an hour. Outside temp is still not working
Hey John, this doesn't appear to be a La Crosse Technology product, and thus the reset instructions may be different. We'd suggest reaching out to Acurite directly for support. If you'd like more information about products we offer, just let us know, we're here to help.
I have a WS 2316, which lost connection with the transmitter. I did this procedure and it didn't work. What can it be?
Our apologies for the trouble. For further assistance, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook page. We are here to help in any way we can.
How do you remove battery cover in Model TX141TH8VZ
Hey Madeline, you should be able to push down on the front cover to access the battery compartment. We show this in our other video here: ua-cam.com/video/INyApzZWe40/v-deo.html
how do I change the channel number in the 91602-it model.
Hey Wilson, if you're using multiple sensors, press the CH button to switch between them. Page 3 of your full manual here: bit.ly/ws-9160u-it_manual goes over how to get these connected.
Merci mille fois. Je désespérais. Thanks
My wind sensor died. Got rain gauge,temp and humidity but no wind display. Is a WS-1611
Hey Fred, we’re truly sorry for the trouble with your wind sensor. Unfortunately, our WS-1611 station and sensors have since been retired, but we’d still love to help you out and present some options available to you. Please message our support staff directly here: bit.ly/contact_techsupport for more details and some troubleshooting tips. In the model number dropdown, simply select a model closest to your WS-1611 and indicate the correct model in your “Detailed description of your support issue.” Sorry again for this inconvenience, we look forward to getting this resolved.
@@lacrossetechnology Ok I tried the "Push any button 20 times" method. IT WORKED!! Everything is working! Thank you so much for this video.
unable to set clock day time month on model # 308-1911v2
Hey George, our sincere apologies for the trouble with your station. Assuming you've tried the restart steps outlined in this video and worked through the settings menu instructions in your manual here: bit.ly/308-1911v2_qsg -- some further help will be needed. Please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for further assistance.
Why is my wind and rain here and it keeps running my battery is down to three day?
Hi Wayne, this sounds like it could be a hardware issue. For this we ask that you contact our support team directly. You can do so here: www.lacrossetechnology.com/support/index/form/ or via phone at 608-782-1610
How do you change the time on the clock
Hi Suzy, what is your product's model number? This will be printed on the back or bottom of the main display, typically near our logo. As each item may have a slightly different setup process, knowing this model number will help us give you the correct information.
Didn’t work. It throws a 34 code when the batteries are replaced?
Depending on your item, this can often mean the batteries are under or over powered. Please make sure you're using new, reputable alkaline batteries that are at the correct voltage level and try this reset process again. If you continue to get this error, please reach out to our support team here: bit.ly/contact_techsupport -- They will be able to help troubleshoot further. Sorry for the troubles.
HOW do you set the clock ????
We apologize for the trouble, and would love to help get your clock set up correctly. Could you please pass along your item's model number? This should be printed on the back or bottom of the display.
w86111
@@lacrossetechnology w86111
@@ladyravenblood Instructions for manually setting your W86111 clock can be found on page 3 of your full manual here: www.lacrossetechnology.com/media/catalog/product/w/8/w86111_english_033016.pdf
Model Number: WS-9160U-IT
The instructions for setting the clock can be found in the video or product manual here: www.lacrossetechnology.com/ws-9160u-it-weather-station?type=manuals -- If you have any trouble, please let us know.
Didn't work for me either.
If you're still having trouble with your item, please reach out to our support team here: www.lacrossetechnology.com/support/index/form/ -- They will help get you a replacement should it be neccessary. Sorry for the troubles.
Have no display on the weather station after removing batteries & replacing.
Hi Jackie, we're truly sorry for the trouble. If you've performed the restart steps outlined in this video, and your sensor is no longer connecting, you will likely need a replacement sensor. A new sensor for your WS-9013U model can be found here: www.lacrossetechnology.com/tx6u -- If you'd like to speak with our support staff directly, regarding your warranty, please reach out to them directly here: bit.ly/contact_techsupport
unable to set clock
Hi George, we are sorry for the trouble getting your clock set up. Please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page for further assistance. We look forward to helping get this working correctly.
Didn’t work for me
Hi Wendy, if you're still having trouble with your item, please reach out to our support team here: www.lacrossetechnology.com/support/index/form/ -- They will help get you a replacement should it be neccessary. Sorry for the troubles.
Why is my out door sensor keep drop off every couple days? Junk !
Hi Sonny, this could be a variety of things. What type of batteries do you have installed? New, alkaline batteries will give you the best results. Do the sensor's readings come back when you move it closer to the display? If so, this is likely a location issue. For each wall or floor the signal must pass though, this will cut the transmission distance in half. However, if you're having to perform a full reset every few days, just to get it to reconnect, then this could be a bad sensor. Please get in touch with our support team here if this is the case: www.lacrossetechnology.com/support/index/form/ and we will work with you to get your station running properly. We apologize for this inconvenience.
My alarm goes off when ever can't get rid of ir
Hey Marcia, our apologies for the trouble. For further help with this, please message our support staff directly here: bit.ly/contact_techsupport. Or alternatively, send us a private message on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page. Sorry again for any inconvenience, we look forward to helping get this corrected.
Well, following the advice in the last portion of this video, if you leave a message for them to contact you - forget it. The message goes into a bottomless pit and you will never get contacted.
Want to try calling their tech support? Well, good luck with that too. You are told to leave a message and they will get back to you. Never happens.
What a joke their tech support is!!
Hi Jerry, we're truly sorry for the wait through our normal support chain. You can always private message us on our Facebook: bit.ly/LaxTech_Facebook or Twitter: bit.ly/LaxTech__Twitter page as well with your contact information. In most situations, we'll be able to help resolve your problem must faster. Sorry again for the inconvenience.
no battery life no sale
Hi Fredd, we apologize for any trouble you've experienced with our items. Our battery operated products (displays and sensors) should all last at least a year (likely 2 or more) without requiring a battery change. If you find yourself having to change batteries and perform this restart procedure more often than this, please reach out to our support staff directly: bit.ly/contact_techsupport as there is likely a problem with your device. Again, we're truly sorry for any inconvenience and hope to help get this corrected.
I purchased from a company that stated battery life at about a year. In some things requiring batteries, batteries can be one of the highest expenses including purchase! It's going to be at a hard to access place underneath a mobile home in Minnesota.