THE PROBLEM: At 58 seconds into the video, this gentleman points out a screw where a piece of plastic (stem) that has broken. This stem is attached to the timer. This stem keeps the timer pressed against the metal face plate. It is this small, but it is a cheap piece of plastic that holds the timer tight and in place to the faceplate. This broken stem is the issue. When this stem breaks, the timer is no longer tight and flush with the face plate, meaning the grooves in the control knob and the grooves of the timer are no longer connected. Typically, the grooves, on both the control knob and timer are in good working condition. ORDERING A NEW TIMER: Ordering a new timer is expensive and yet temporary until that small, cheap, plastic, stem breaks again! THE FIX (without spending money): This is somewhat of a challenge in itself, but doable. You will notice that there is a metal plate the timer is/was attached to. Once you remove the control knob, you can remove the timer. This exposes a metal plate that stands away from the actual faceplate of the controls. You will notice several, unused holes in this metal plate. You can run thin, rubber coated, wire through these holes (making an X). Replace the timer, then intertwine the wire within themselves. This tightens the timer against the metal plate, allowing the groves of the timer and face controller to match up again. FINISH: It's a little challenging, and took me about 30-45 minutes to fix, but it saved me a lot of money. Just saying. Good luck if you so wish to choose this mission! NOTES: 1) Remember to unplug the washer before you do anything! 2) To remove the timer knob off the face plate, pull the knob toward you. There is skirt (which has the arrow on it). You want to get between the knob and the skirt to get to the plastic clip off. You will need a thin screwdriver to pop it off. 3) I went to Lowes into the electrical section. At the end of the aisle, there was a display that had pre-cut wire you can buy cheap. I paid under $5 for one of them. The wire I bought was thick, but had 5 smaller wires (red, green, blue, white, yellow) within it. These were rubber coated (which is what you want), very thin, yet strong. Thin enough to put through the small holes of the metal plate.
What if the plate is not moving so where you started it is where it stays. Does not move at all so is in the same cycle. The plate is like some spots are flush and in other areas it has separation making no contact like almost warped.
Bravo... You pulled three screws and a clip... The function of that screw tab just can't stand up to what it was designed for so they are looking at 100 bucks to repair it...
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If the timer itself is ok, then why not just fix the broken plastic? Easy to do with some JB weld Water Weld it's a epoxy putty. Or just use some sort of glue and stick it to the panel. Or stick it to the panel with the JB weld.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
THE PROBLEM: At 58 seconds into the video, this gentleman points out a screw where a piece of plastic (stem) that has broken. This stem is attached to the timer. This stem keeps the timer pressed against the metal face plate. It is this small, but it is a cheap piece of plastic that holds the timer tight and in place to the faceplate. This broken stem is the issue. When this stem breaks, the timer is no longer tight and flush with the face plate, meaning the grooves in the control knob and the grooves of the timer are no longer connected. Typically, the grooves, on both the control knob and timer are in good working condition.
ORDERING A NEW TIMER: Ordering a new timer is expensive and yet temporary until that small, cheap, plastic, stem breaks again!
THE FIX (without spending money): This is somewhat of a challenge in itself, but doable. You will notice that there is a metal plate the timer is/was attached to. Once you remove the control knob, you can remove the timer. This exposes a metal plate that stands away from the actual faceplate of the controls. You will notice several, unused holes in this metal plate. You can run thin, rubber coated, wire through these holes (making an X). Replace the timer, then intertwine the wire within themselves. This tightens the timer against the metal plate, allowing the groves of the timer and face controller to match up again.
FINISH: It's a little challenging, and took me about 30-45 minutes to fix, but it saved me a lot of money. Just saying. Good luck if you so wish to choose this mission!
NOTES: 1) Remember to unplug the washer before you do anything!
2) To remove the timer knob off the face plate, pull the knob toward you. There is skirt (which has the arrow on it). You want to get between the knob and the skirt to get to the plastic clip off. You will need a thin screwdriver to pop it off.
3) I went to Lowes into the electrical section. At the end of the aisle, there was a display that had pre-cut wire you can buy cheap. I paid under $5 for one of them. The wire I bought was thick, but had 5 smaller wires (red, green, blue, white, yellow) within it. These were rubber coated (which is what you want), very thin, yet strong. Thin enough to put through the small holes of the metal plate.
What if the plate is not moving so where you started it is where it stays. Does not move at all so is in the same cycle. The plate is like some spots are flush and in other areas it has separation making no contact like almost warped.
What if the knob and all those little pieces are broken
Thanks for the vid, helped me fix my knob
Do you have a video replacing the actual timer? I was unable to find it on your site
Bravo... You pulled three screws and a clip... The function of that screw tab just can't stand up to what it was designed for so they are looking at 100 bucks to repair it...
Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our UA-cam channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.
If the timer itself is ok, then why not just fix the broken plastic? Easy to do with some JB weld Water Weld it's a epoxy putty. Or just use some sort of glue and stick it to the panel. Or stick it to the panel with the JB weld.
Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .
Didn't need a new timer the knob gears are worn down ,stop cheating people out of money!