*𝓣𝓲𝓶𝓮𝓼𝓽𝓪𝓶𝓹𝓼 𝓫𝔂 𝓘𝓷𝓽𝓮𝓵𝓵𝓮𝓬𝓽𝓒𝓸𝓻𝓷𝓮𝓻* 0:03 - Difficult Conversations and Their Importance 1:24 - The Cost of Avoidance 4:28 - A Better Way to Communicate 7:35 - Setting the Stage and Telling Your Truth 10:32 - Active Listening: A Game Changer 13:33 - Resolving, Resetting, Reinforcing, and Following Up 16:36 - The STAR Method for Team Discussions
*𝓣𝓲𝓶𝓮𝓼𝓽𝓪𝓶𝓹𝓼 𝓫𝔂 𝓘𝓷𝓽𝓮𝓵𝓵𝓮𝓬𝓽𝓒𝓸𝓻𝓷𝓮𝓻*
0:03 - Difficult Conversations and Their Importance
1:24 - The Cost of Avoidance
4:28 - A Better Way to Communicate
7:35 - Setting the Stage and Telling Your Truth
10:32 - Active Listening: A Game Changer
13:33 - Resolving, Resetting, Reinforcing, and Following Up
16:36 - The STAR Method for Team Discussions