i was using a sua1000i, then the batteries died, and i kept using it without batteries....after 2 weeks it apparently died too. i'm not sure it actually dead there is a way to cold start it without batteries? it doesnt make any sound at all.
Thank you for your message, ICOBORG. We apologize for any inconvenience caused. For technical support or to find answers to your questions, please refer to our support center: www.se.com/ww/en/work/support/support-center.jsp or reach out to a technical expert in your location here: www.se.com/ww/en/work/support/country-selector/contact-us.jsp
I have a APC 2200XL (manual referred:48vdc) smart ups Which i bought second hand And if i connect a input cable All of the Indicator LEDs are blinking every 3-4 seconds With beeping sound and i really need to resolve this problem as soon as possible Pls help me with this !!
Thank you for reaching out. All leds flashing simultaneously indicates an internal fault with the unit. spr.ly/6059HT0bF This is not a recoverable fault unfortunately and the unit will need to be replaced.
how could i adjust the input power sensitivity to this ups ? cause sometimes i have from wall 180 or 170v and the ups refuses to change output power from battery to normal ac . thats why i need to adjust input sensitivity ? how could i do it pls
Dear Mustafa, Greetings from Schneider! We are forwarding your query to the concerned team. Meanwhile, please share your contact details for better assistance. Thanks Vandini Schneider-Electric
Thank you for reaching out. A UPS cold start will not clear any previously configured settings. It will test whether the unit can start up from battery power. Hope this helps!
Can I use a serial connection for shutdown when I have a Network Management Card installed ?
Does this apply for all SmartUPS models or just the SUA models? I have an SMC model.
Hello ,
This Video Is Intended for SUA models .
Thanks
i was using a sua1000i, then the batteries died, and i kept using it without batteries....after 2 weeks it apparently died too. i'm not sure it actually dead there is a way to cold start it without batteries? it doesnt make any sound at all.
Thank you for your message, ICOBORG. We apologize for any inconvenience caused. For technical support or to find answers to your questions, please refer to our support center: www.se.com/ww/en/work/support/support-center.jsp or reach out to a technical expert in your location here: www.se.com/ww/en/work/support/country-selector/contact-us.jsp
I have a APC 2200XL
(manual referred:48vdc) smart ups
Which i bought second hand
And if i connect a input cable
All of the Indicator LEDs are blinking every 3-4 seconds With beeping sound and i really need to resolve this problem as soon as possible
Pls help me with this !!
Thank you for reaching out. All leds flashing simultaneously indicates an internal fault with the unit.
spr.ly/6059HT0bF
This is not a recoverable fault unfortunately and the unit will need to be replaced.
why is necessary a cold start? thanks.
Thank you for your message,jpmo82. Please contact our APC Customer Care team for assistance with your question: www.apc.com/us/en/support/contact-us/
how could i adjust the input power sensitivity to this ups ? cause sometimes i have from wall 180 or 170v and the ups refuses to change output power from battery to normal ac . thats why i need to adjust input sensitivity ? how could i do it pls
Dear Mustafa,
Greetings from Schneider!
We are forwarding your query to the concerned team. Meanwhile, please share your contact details for better assistance.
Thanks
Vandini
Schneider-Electric
@@schneiderelectric mustafa84raad@gmail.com
Thanks and waiting your reply
Once I reboot it, will I have to re-do all my initial settings?
Thank you for reaching out. A UPS cold start will not clear any previously configured settings. It will test whether the unit can start up from battery power. Hope this helps!
Good to know! Thanks :)
@Jason March I had the same question!