The Unfortunate Problem with the Creality CR-X 3D Printer
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- Опубліковано 4 жов 2024
- The Creality CR-X 3d printer has some new features that make it quite interesting to work with, especially the added second extruder for dual extruder capabilities.
HOWEVER - the machine sadly lacks much quality control, and the machine I have is different than what was announced, and most likely different than the machine you would receive.
How am I suppose to do a review on that? Simple - I won't be.
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Before opening the box, an extra extruder, dual port nozzle and touch screen doesn’t justify an $800 price, $400 increase over a CR-10 is ridiculous. Your experience makes it worse.
@Abitamim Bharmal they did... he mentions it in the video
+ CHEP ... One year later ... the CR-10 costs about $ 360 and a CR-X about $490.
And *now the question is:* do $ 130 justify "an extra extruder, dual port nozzle and touch screen"?!?
... Maybe, it's time to re-review an actual machine? Even an unfair comparison with an Ender 3 would be nice, since this machine is 3 times the price!
I would love to see that on filament friday!
Greetings from Germany!
Yeah, I've said all this on WeChat multiple times but something is not clicking with them. It's 7:30am here, I've got to get dressed and do my makeup but then I'm going over to the factory and just make a nuisance of myself until I get some answers😡
Naomi 'SexyCyborg' Wu many thanks for being a nuisance,make sure we get what we WANT,AND not WHAT they want us to have,good luck
Hope they finally understand where their interest is.
They need to be honest with testers. And since they decided to go on the route of externalized testing like in software industry, maybe they should do the same and offer bug bounties to reward testers.
And Naomi, PLEASE let them know their customer service SUCK really bad.....They never answer messages...To get one was necessary to open a dispute on aliexpress, because they simply FORGOT to send the longer cables i bought for my CR-10S....It´s insane to spend 460 euros in a product and not have a seller answer when you have questions..... TEVO are doing a much better job in this area and i really think instead of getting another CR-10S(or CR-X) im going for Tevo little Monster.
Thanks Naomi, you rock!
I read a book about cultural differences which lead to misunderstandings and bad results when westerners deal with Chinese companies; it really opened my eyes to some things I was not previously aware of, including that it is common for Chinese manufacturers to make lots of changes to a product after it is designed and released. (the book was titled "Poorly made in China"). Personally, I have nothing against improving products for either quality improvement or cost reduction (that's just good business), but I do have a problem with undocumented and unexpected changes that do not enable users to know what changed and when, so that informed purchasing decisions can be made. In the west, if a product changes just a little bit and in an immaterial way, we expect revision numbers and a revision history log to inform us of those changes. And if a product changes in a material way impacting fit, form, or function, then the product's name should change to indicate that it is really a different product. That's how you build strong brand trust, and repeat customers; with consistency!
Fair play Joel. It's good that you have the power to say these things to these big companies and they listen. Keep up the good work and as all ways... Be yourself.
funny my crx sounds way different when i start mine it goes vroom vrooom vrooom but mine is made by honda
If you want to CRX, get a Honda. If you want to a Creality get any of the other ones, they are all pretty good, but not this one.
I’m frustrated seeing you be frustrated because I know that means hundreds of unsuspecting consumers who will buy this and be frustrated. Sigh.
Angus, at maker's muse, had the same issue with the bed leveling. As well as most of the others. If they want beta testers, they should do what the software companies do and have a selection of people they send them to so they can tell them what the bugs are they need to fix. These ppl rarely get paid but do get to use it for free.
s R in the United States that might work in China that won't work look how long it took geeetech to put on a clone... I think about that for a moment how many Ender threes have been sold in the last couple months... They would have all been geeetech sales don't get me wrong I like geeetech I love their printers but they cloned the under 3 so did TiVo with the Flash both clones of the Ender 3 have they done what you suggested they be out of business... So how do you get around that? I don't have the answer for that but I know they could not have done a small release and spent the next couple months iterating in house because all the other manufacturers would have destroyed them in sales so they would be bleeding money in R&D and QC while the competition is raking in the money and don't tell me it settles out over time when people realize the good stuff over the bad stuff because the Clones will just copy the good stuff too it's not like here in the US we have to spend a fortune to set up a company and set up Manufacturing anybody over there in China can walk down the halls of their business districts and grab all the parts they need to start manufacturing a printer I wouldn't be surprised if you can go from I'm going to create xyzprinting today and next week you're shipping a printer it's that easy over there so we should be careful what we wish for :-) creality is trying to be a good neighbor the others are not that doesn't mean we excuse their mistakes that doesn't mean we called him out on the floor like Joel was doing here and like I missed it the mistakes in this printer while I consider them very minor are also in theory very easy to catch in manufacturing and should have been especially for one of their first pro-level printers one of their higher-end models which is what the CRX is supposed to be so I'm not saying go easy on them but let's attacking from the right angle and I fully admit I'm not sure what that angle is but I don't think the process of beta testing with customers is a bad one if done properly
It's no different than them sending the stuff to reviewers like they do now, only the problems don't get plastered on the net and the user is very aware that they might get something that is more junk than anything. It doesn't have to be done by the guy next door.
always happy to see an honest review that points out the positives and really digs in where things are not right
Checking emails this AM. Grabbed a cup of coffee and watched your review. This started my day off perfect. I'm still chuckling. Thanks Joel!
I’m a fan and been following you for a year now…I finally ran into this. I’ve had this printer for a couple of years and you’re pointing out all of my frustrations
"Did anybody test this".............Yep all the UA-camr's who get them from Gearbest and Banggood!!!!- you guys are beta testing for the fee of a defective machine THEY WONT LET IT BAKE LONGER - it's cheaper this way.............
Only in the short-term. this kind of thing only really works with software which people can get fixed for free so long as they have an internet connection. With Hardware it ruins your brand reputation and causes people to stop trusting you thus it causes people to stop buying thier product.
In the long run doing this could cost them everything.
And another issue is that all of us free beta testers do not have free access to future upgrades. And worse, they don't even tell you what has been improved based on feedback or not, so even if you buy a new one, you are not guaranteed that things have changed.
Never buy first gen stuff. It’s like having kids. You don’t know anything a first time parents but by the time you have a second kid your a pro.
Sometimes I get the feeling that these companies don't even understand what they are making. My Creality CR-7 is a prime example. It shipped without a heated bed, so only PLA. Good, fine. Yet it had no part cooling fan so no PLA either. Even weirder is that the PCB cooling fan plugs into the port for the part cooling fan so if you don't turn the fan on in g-code, the PCB could potentially overheat. The annoying thing is, for maybe $30 more I fixed all the problems and now it prints better than my Ultimaker or Prusa. Like you said with this machine, they get 81% there and then quit. It's so frustrating.
It seems that more 3d printing companies are using their customers to find the problems and report back, then improving as they go. I am glad about them fixing known issues, but it make you not want to be the first one diving in on a new model.
Christopher Maschek correct this is what I tell my viewers don't buy the first run wait a couple months at least with creality printers you'll always get a working machine but the first batch or two will need little fixes
As far as I know they are the only company iteratively improving their products TiVo ads corrections to the next product but does not appear to improve the existing product at least not yet
I just ordered a CR-X Pro from Creality directly and it DID include BL-Touch. We will see if they install it.... Thanks for all your precious time!!!
See those hex screws on the z-couplers? If you unscrew those you can lower the couplers closer to the stepper motors giving you more space to lower the z-limit switch. Had to do that on my cr-10s
Omg you talking about this machine just got my anxiety all in am knot, it really looks like an awesome machine and like it was going to do really well but like you said it just need a little more time to bake. Joel thank you for being honest all the time in your videos you're an inspiration as always and you rock homie.
TheCreatorx3d it is an awesome machine and it will do well it's just not finished nothing fatal just not polished that's what they're saying so if you're not willing to accept having to make those small Corrections just wait until someone like Joel or Angus whoever you trust says okay this machines ready
Quality control is severely lacking in a lot of products today. I work in the tech industry, management pushes for unrealistic time lines, when the engineers explain what they can deliver by the unrealistic timeline, management states, “approved”. Mid-management to executive management are to blame for product that meets the market unfinished. Today’s management 101 is to cut corners in timeline, cut cost, and cut experienced engineers for low cost newb employees. The only way for this process to change is to have a law, or lawsuit that will hurt their bonuses, and pocket books . As consumers, we need to hold them accountable for releasing unfinished products. Thank you for your help in taking a stand!
It's not just Creality, lot of tech companies are like this. The manual for my Cetus 3D did not match the machine I got. This whole idea of using early adaptors as testers came from software companies. It worked for them because their product were not physical, they can push fixes to customers via the net. I used to be an early adaptor, but I've given that up since a lot of tech companies has adopted this QA model.
Joel, Thank you for your integrity and honesty! I can see why it was a hard video to make!
A little off topic here. Compliments on your delivery. You really are engaging and the pace is great and the honest reviews are also really well done. I am not really a Creality fan so I would not have been buying this machine anyway but you provide a great and honest service to those who are thinking in this direction. Well done, now let's hope Creality puts this machine back in the over till it's "Well Done". Cheers.
I had the same problem with the Geeetech what I did was get longer bed screws, longer springs and I used washers to give me the extra length to push the bed up and still keep it tension with the springs.
I can see it now: "It's the next greatest thing!" - Joel Telling, 3D Printing Nerd.
It'll be on all the marketing materials :D
Really appreciate the honesty in the video. Bad products are where a reviewer earns trust.
As an Ender 3 user I instantly became a Creality fan. Thank you for this review to have warned me to give a little more time to CRX to mature.
I just got mine today for $250. This is my 10nth printer and my first dual extruder type so kinda excited.
I have seen a version of the CR-X at my local electronic store and it included a Bl-Touch, and the demo print lookied fantastic
I agree with you Joel. Quality control is just not there. Hand made whole in Enclosure? Poor design Z- micro switch? Levelling issue, additional Z lead screw? Changing the design in the last moment and ship it like that? Commercial video showing one products and now we have different one? Why?! I don't get it... What's the rush?! CR10S was fantastic 3D printer and Cr-X has very good potential as well. I was looking forward to review Cr-X but now...
I agree, if they're going to use reviewers as beta testers they should just put you on the payroll. Makes me uncomfortable buying one of their printers when they've just been released, might as well wait 6 months or so until they get the problems fixed.
Even then yo can't be sure what stock you'll get. Both Joel and Angus got reviewers machines and they're markedly different from each other. You could wait six months and have them dust off one of the first run of machines.
Oh cmon Creality too!? Stop treating the consumers as the testers!
Great job, I agree with you. Some companies need to slow down and make sure their products are completely ready for Prime time before shipping.
Everything needed to be said has been said in the comments and video. What I hope is that no one edits your reviews and uses it to sell this beta. Thanks for roughing it out for us.
Sorry, I am totally out of the loop here, but just a question on the background/context of this video as I have been looking into buying a Creality machine. Did they send you a review unit for free and/or are these printers currently being sold in this state to customers? If the review unit was free but not yet commercially available, I feel that some QC problems should be expected as there are probably still ongoing hardware design iterations. In the same vein though, I feel like you can then also fairly say "this unit isn't there yet, do not buy." However if this current version is for sale, then I agree that the QC problems could be an issue. Having first started with 3D printer kits back in the day, maybe my tolerance for this kind of stuff is higher than the average user, but I also feel like a true, 100% novice-user-friendly 3D printer is still a while away, so some manual labor will always be required regardless.
Well said. I'm glad this video exists so I can hear all opinions.
I hate to say it but when I see stuff like this and then I hear companies like Printrbot closing shop... it really frustrates me. This is the sad part about this race to make stuff faster than the other guy is outta hand.
Calvin Witt I agree. They need to not be rushing to produce the next big thing. That will only lead to disaster, It’s not worth it if they drive the ones doing things the correct way into the ground because they won’t cut corners. We need great reliable machines that are consistently produced the same way.
If this is a $800 printer just get the folgertech ft-5 r2 yes its more of a kit, yes more assembly is required, yes to get dual extrusion you would need to fashion your own y connector or add a second extruder, but its $500 with 300x300x400 build volume, better support, a ridiculously rigid frame and it should work first thing after assembled, oh and did I mention folgertech wont beta test on you :P.
obviously this comment is half a joke, but I seriously cannot see why in the world people would by a $800 printer from china that has a single nozzle dual extruder with no bed leveling when you could get a $500 printer add $20-30 in parts, configure a couple lines of code in marlin and have a dual extruding machine cheaper and probably with a little less headache than the cr-x.
Love what you do joel, and I love the honesty in the video.
Nice review. I thought about getting one of these to do PVA, but changed my mind when I found out it would not do 300 mm prints in dual mode. With all your experience in printers, what is your favorite 3D printer for the most fully automatic bed leveling?
Hi Joel. Thinking back; I had massive problems with the first UM2s that we used. Weak feeder, overheating feeder wheel, and crappy Ptfe coupler. In hindsight; the UM2 was not ready for marked. My patience and the community saved my butt. Maybe the case is similar here. Just a thought
Another great video Joel! Thanks for calling them out where it was needed.
Right on dood! Call them out on it. We, as your subscribers, I'm sure appreciate the candid reviews. I sure do!
Yeah being a beta tester sux. Lot of companies doing this, and the first excited customers get the rather expensive dirty end of the stick.
Had the same issue with the bracket off the cr-10s. Had to use a printed adjustable limiter switch and had to add washer to the springs and longe screws to get the bed higher. That's how much I had to higher it so it doesn't crash all the time.
It’s always tough when you want to love something but you just can’t. Also, companies that have had success in the past can get lazy. I feel you Joel! I think you did the wise thing. Good job
Hmmm...
The Z rod is held onto the motor by a coupler with two screws. Lots of motor shaft showing below it.
Loosen the screws and lower the coupler 0.1 inch? That could let the bed lower enough.
I do think that *all* the holes in the base need grommets.
It is a great start.... for a good DIY printer... The CR-10 has the same issues. It needs (simple) upgrades, but it needs them.
One of your more entertaining videos. I especially enjoy your blooper out-takes and the clips you add from pop culture. Made me spit my coffee this morning. High five
Im currently looking for a 3D printer thats at least 300x300x400, very happy to have you on hand while I look for something to buy lol
I'm surprised you didn't mention the filament scraping in this video. Sure it should be an easy fix, but it's another thing to consider.
Joel when watching all the reviews that week from all the Makers I felt the same way. My advice is to wait until the middle to end of next year and see how the system fairs. I have stated this on other forums Creality is using the Maker community for product testing and development what a joke and ANYONE who has made a pre-order should stop it right now. Let them come out with a solid product first...... WAIT!
I agree with you.
And... RIP Robin Williams.
The printer has so much potential, I wonder if they actually have a functioning unit now??? I'd love to set an update on CR-X 2.0
You could lower those z-screw couplers so the bracket doesn't hit the coupler. That way you wouldn't get that problem. On my new Cr-10s pro, the couplers are lower down than those.
It is refreshing to see a machine that did not receive a glowing review. Quality control is the issue with many of these units and I feel that many purchase them expecting all roses since most reviews depict them in such a flattering way. These I3 clone machines have become so bland and boring . PLEASE stop making the same cookie cutter I3 style machines. I understand that many people want larger, cheaper machines but this has stunted all innovation. Most manufacturers seem to have forgotten about 32bit boards, direct drive, Core XY, true multi extrusion and enclosed units in favor of what they can manufacture cheaply and easily. At this point there are plenty of low cost, good quality machines. Let's see something new. Raise3D has great machines but not everyone has the 3k plus that they cost. My kingdom for some innovation!
Hello what would you advice? What printer?
Thank you for the video! I’ve been considering the CR-10 vs the CR-X and I’m now definitely going with the CR-10. Ive done science projects before (rigidbot big) and I’m still working on it. They should advertise that these are beta tested (although I doubt they will). Makes me cautious to buy any new printers from them in the future. At least if it’s advertised that I’m beta testing then I would feel better about it, and not frustrated and cheated.
Great video!
You are so right. I recently purchased a printer from a popular new contender in the resin printer market based on some reviews. I love it now, but it was a long and painful road that involved waiting for replacement parts to ship from China that I had to install myself. Couple that with the fact that the machine I received was slightly different than the one I saw in reviews, and that there is yet another version of the machine shipping now, it feels like they've been shipping a product that isn't quite production ready and relying on customer service requests to finish it. Not saying a machine can't evolve over time, but basic things like wobble in the lead screw and acrylic panels that properly block UV should've been done right from the start. I love this field or hobby or whatever you want to call it, but these companies really need to slow down and make sure they are sending quality machines both for review and final sales or we risk a market flooded with sub par garbage.
I think you just did the testing they asked for with you explanation of how you moved the z limit switch and leveling the bed.
In essence they got something out of you with no contract.
I got one of the earlier versions of the creality ender 3. I learned my lesson and I’ll get the CRX in a few months or so when everything is tweaked for the better. Thanks for the video Joel.
I wholeheartedly agree with you. It's completely crazy to send out "review printers" that isn't the same as the final product.
My cr10s crashed from the start and I had to spent some time half assing a print so I could make a replacement for the Z axis limit switch
The videos in which you're displeased are WAY more fun than the videos which feature your satisfaction with something. Review more bad things!
And the high spot in the middle of the bed is down to one of two things. Either too much tension on the build plate (unlikely as its spring mounted) or shoddy manufacturing. Bad manufacturing can be remedied but requires specialist know-how and tools. Feel free to contact me if you want to go in-depth on this.
I totally agree Joel. Thanks for sharing your frustration. Iteration and beta testing are fine as long as both parties have agreed and the right expectations are set.
Thanks for saving me from an awful purchase! I was about to purchase this unit because of the large size print bed but I changed my mind...Keep up the good work Joel!
This seems like a large number of companies way around internal testing. They have apparently found that it is cheaper to send a bunch of their Pre-Production printers to people who then unwittingly test them for free, as well as advertise the new model for free, instead of having workers at the company test them when they could be doing other things at the same pay rate.
David J Hoyda it's not unwitting and unaware I know exactly what I'm getting I always have my tools ready and I am prepared to make directions to the printer that's kind of what we do we go through the hassle so you guys don't have to I always tell my viewers creality printers are amazing but wait for version 2 if you don't like making little Corrections :-) Give It 2 or 3 months and then bye and it will have all the corrections that people have found
They could literally beta test things on customers- but they need to say it's a beta and discount it appropriately. For instance, Ubiquiti has a beta store for their new products, and when you get one it is because you acknowledged you want early stage gear.
Love your videos. Think you should mod a monoprice mini delta because it’s ready to go right out the box and prints wonderfully. I love mine but the belt snap and monoprice includes a free one year warranty with guaranteed replacements. Call center and shipping based in America too
Maybe better than mesh leveling would be beds that arent so warped. QC. What even.
Tomasu82 both goes a long way 🤷🏽♂️
Agreed, mesh leveling is just making the customer pay extra for a workaround to deal with a cheap flimsy weak bed. It would cost less to take a thick sheet of metal, flatten it, and just put 1 fixed point and 2 thumb screws to level it on both directions.
Hi Joël , It is always interesting for a company like creality to know what an expérimented user like
/dont like about Their product. sometimes you are doing presales, sometimes you are doing technical support...
100% agree with you joel, if they ask you again to review anything "early access" then just say no
Joel, thanks for your machine! Just got your demo unit. Hopefully I can do it justice. But you're not wrong, the leveling is... Questionable
So Joel, how is the CR-X today ?
I think he is preparing the video The Unfortunate Problem with the Creality CR10S Pro now.
yeah i recently got into 3d printing myself and as it stands for me, based on the development of the market the cr-10s is by far the best bang for the buck still. it might not do dual but quality wise and setup was super easy and we're printing away with only minor issues from user error and learning. i hope the beta testing on first buyers stops, i'd love to be able to buy the latest and greatest if it didnt come at the risk of design flaws.
Hey Joel, to mix it up even a little bit more the CR-X that we received allowed us to move the acrylic bracket holding the Zedd and stop down enough to allow the nozzle to touch the bed with the Springs compressed a little. I'm going to take another look to see if the bracket is different than yours. Also, there was no rough hand-drilled hole for the second z motor wires.
Unlike you, I had an absolutely miserable time getting anything to stick to that bed surface... Without the use of glue stick. Even then, the models would pop off about three-quarters of the way through.
Have you had the LCD bring up random messages and crash? I've had to reboot more than once because of this.
Totally agree. I got a Creality-CR10 S5 and... Really, I feel like you. Is like they use the customers as beta tester, selling products that are not ready at all to work! In the Creality-CR10 s5, for exemple (there are ALOT of things that actually doesn't work) the bowden tube with cables are so long that everything fall INTO the print... Nothing there is designed to prevent this, then seriusly, this printer can't print. It's ridiculous.
Would be interested to see an updated review now that it's been a few months.
This is why we have started building our own 3d printers for our business. The Creality printers were the best, but could be a lot better, the real nightmare machines were from a company called Geeetech (yes, 3e's), total disaster, the wiring harness had problems, the parts did not fit together, the software had mistakes and when finally it was possible to print something the aluminum platform was warped by about 2mm in the middle. Thanks Geeetech, you motivated us to make really good 3 colour printers
4 printers over here and had challenges to each of them, such as missing parts, broken parts, missing micro SD chip, a substituted part that were not advertised such as a push button controller rather than what should've had a dial instead, defective controller cards, even bought a defective smoothieboard, english marketing, non english instructions, and a Anet seller who played games with cat n mouse messages for months rather than to ship a vital missing part. I ended up ordering the part from someplace else, and ebay read the messages and was amazed at how the seller tried to keep a dialogue going with the intention to make the ordeal run past eBay's customer complaints time limit. After the time limit, the seller became less responsive, skipping inquiries, and always 48 hours and not a minute sooner if to reply back, as per eBay's time limit policy. Even past the 60 day time limit, ebay realized the seller was a complete loogin, so ebay made an exception to their preset time limit and offered me a complete refund, though i opted for just enough to cover the cost of the missing part.
And why advertise a project as being ideal for ABS, then make sure to not include a heatbed capable of reaching a typical ABS temperature setting, not even after waiting the usual hour it takes to max out.
Yes, the bed levelling screws are poorly designed, that involved adding extra springs and washers, and even then, that maxes out at its barely within a hairs range of being ideal.
Had a extruder framing melt and was observed dripping while smoldering towards housefire, and it would've eventually because being a delta meant it would've tossed the firey stuff over to one side past the printer eventually. Thermal runaway at the thermistor or the controller card. Damn things should have a bonus smoke alarm mounted to them really.
I guess this is how it was when the first cars were being sold too. Lol
Now, they only make them to eventually fall apart, often very shortly after the we got you covered time limit is reached.
Let's see more effort put into the recycling of plastics when it comes to the 3d printing world. Printers designed with a complete recycler setup either built in or included affordably so as if to encourage responsibility towards our planet, or should all fish in the ocean and people that eat them end up with 3 eyes?
Thanks Joel, thanks for saying it as it is, much respect!!!
Thanks for your awesome review! I'm gonna wait, until some more upgrades. :)
Guys, how about now in 2020? Is this printer get some new improve or not? I actually really hope the company listen to this guy and improve it, because I'm about to buy it.
Great video btw, thank you!
I saw the notification you uploaded the video and I was thinking that it seemed CR was using demos as Beta. And sure enough you mention just that in the video. Thanks for unbiased straight shootin videos!
I agree, with my creality 10 it was also the same. I have there also problems with the z and y axes because the lak of qualitytest. The arm never get on a good leveling, so for mi its over and out voor creality....
Love it! No sugar coating to express your disapproval. They are abusing the successes of the last year and a half and though everyone would now be willing to do there work for them because there name is creality. Did they really not make enough money on the cr-10 to properly r and d this thing?
Unfortunately, this corporate attitude has become the norm in the "I Was First!" world of the 21st Century. We see this in so many fields: News, automobiles, toys, pharmaceuticals, software, food, UA-cam videos, 3D Printers, etc. It seems that being first takes precedence over EVERYTHING else! Everyone wants to scoop everyone else. In the past (way past), development of new products often took many years. But, now, with CNCs, CAD/CAM, (and, yes, 3D printers), instant world-wide marketing, corporate spying, incomplete prototyping, super-fast production venues, et al., this practice has become the inevitable result of businesses trying to apply Moore's Law to all aspects of manufacturing. But, it just doesn't work that way in many areas, unfortunately.
I see it only getting worse though - not better - in the near future at least. Our primal need for "Instant Gratification" drives it forward at a faster and faster pace. There's nothing wrong with a company offering qualified people a chance to beta test a product (for free or at very low cost) and listening/reacting to their feedback - as long as that manufacturer is up front about it, and delays shipping "production" units until discovered issues are 99% addressed. But, claiming that those beta units are fully tested and the production units are now ready to ship is not only unethical, but sometimes dangerous - and even potentially deadly. In the software industry, ethical companies will often release beta, and possibly unstable versions of their software, knowing full well that there will be some users who actually enjoy running tests on, and evaluating such products. But, the average user is discouraged from using them until those beta tests have been completed, and the newest (mostly stable) versions are released to the general public - with documented and realistic, updated version numbers prominently affixed. But, hardware is more difficult to approach in the same manner. Few manufacturers make even the most feeble attempt at doing so. Cutting costs and reducing lead times takes the forefront as a general rule.
Until we all become the new Howard Beales (of "Network" fame) and finally open up all of the windows and yell "I'm mad as hell, and I'm not going to take it anymore!", nothing is going to change. Why should it? Luckily, for us, you, Angus, Naomi, and others are in such a prominent position that you CAN make a difference here, and force manufacturers to step up to the plate and change their ways, or suffer the consequences of their inactions. Kudos to you all. Keep up the good work, and stick to your guns here. Thanks!
Agree with you. And it's not only chinese printers releasing products fast to be "the first". The chinese also clone a lot of stuffs, why to be that fast? Reliable products needed!!!!
Not to make excuses for Creality (the bed leveling issue should be solved before they ship), but I was able to get around the issue of the springs not compressing on my CR-10S by adding some 3d printed spacers in-between the bottom of the spring and the y axis carriage. It's a band-aid on a problem that shouldn't exist, but it does work.
The bolts weren't long enough, for me one of the wheels had already fallen off because it didn't have enough threads holding it on by the time the nozzle was close enough so had to move the Z end stop like Joel. Yes you can buy and fit longer bolts, but who wants a print bed flopping around 40mm above the axis?? :P
Ah, in my case it was the springs that were too short - guess my fix won't work for the CR-X (neither the car nor the printer).
It's odd to me that they would chose to go this way, I and many others would be more than happy to take a free machine, beta it, report back any issues, suggestions etc. in exchange for a new printer, or even a greatly reduced printer. The concept is good the execution is flawed. I cant imagine sending my "prototype" to an opinion guy with out any agreement in place and just hoping for the best. That is ludicrous.
Kudos to you Angus and Thomas for your integrity, It is not always an easy stance to maintain but you guys always do which is why I keep coming back.
As much as I love the idea of the CR-X I hope there's a CR-X V2. I'm sorry to hear about your printer but, thank you for the review so I might hold back 6 months or so and let everyone in the community find the issues solutions.
I agree, So Much Hype, So much Excitement for the new things Creality is doing, But like you said, It has so much Promuse and then Stumbles and tumbles. Def not worth Paying $800. I'd Much happily spend that money on a Prusa MK3, looks like they've done a great job on QC for their machine
Prusa Mk3 has had it's problems but the got solved and the are great at helping customer. I own one and i very happy with it. Waiting for MMU 2.0. :)
@@FW190A8UW yeah man prusa are all about reliable and theyre doing things right. my prusa can be left alone to do work and be relied on. with good filament its unstoppable. automatic everything
it amazes me that they still don't have BL touch or something
If I buy it today in 2020, the same model... Is it still at the very same issues as on this video or has it improved?
How about the Anycubic Chiron?
It's their "upgraded and fixed" answer to the CR-10, maybe you'd have better luck with it.
I heard silhouette is coming out with a 3 d printer. I commented on their page I won’t buy it until 3d printing nerd reviews it. You are the best for making sure we as consumers don’t waste our money.
Dang it! Has this printer gotten better since this video? I’m right on the verge of getting one.
Ha me too! I would also like to know this. However I have seen a custom firmware for this machine that would improove it. Though I am still doubting to buy this one
Is this something that creality does? Change their printers at random? Because I got an ender 3 not too long ago and it has a weird removable bed on it. And I couldn't find any reviews on UA-cam showing that. The worst part is that I feel like the removable bed was a last minute thought because it's made of plastic or something. It's surface is uneven so i have to get a glass bed to print anything. Don't get why they wouldn't just keep the original bed that wasn't so crazy warped
they put out 3 of them. when they 1st started making them they had fake buildtak then they went to glass and now they make the one you have. a lot of people want the removable bed like you got but it sounds like you got a warped one
Thanks Joel. Your thoughts are right on point and appreciated.
This machine seems to be a great evolution of the cr10, I'm really interested in the dual extrusion system, I like how it's not the big Y adapter like seen in the past. Not having abl though, especially with creality selling an abl sensor as an add on fo r the cr10 [stolen, it seems, but still] is a huge miss. It needs it. For the next evolution, for the price, for the market....it should be standard by now.
Agreed. Now that Creality has had a few days, and Naomi is doing quality control, can you get the next version and review or do you plan on waiting longer? WTF was the benchy so bad? It looks like the next greatest thing to me, but hopefully it works out of the box now.
Great "review"...I'm glad you make videos like this to help us not waste our money until the factory makes it right.
On another note....these little side cuts to other UA-cam videos or "meme"-ish type scenes are distracting. I really liked your videos when it was just you talking and making jokes. Jumping out of scene to see an over used clip of a movie seems to degrade the quality of your video. I still watch all your content and I make sure I let the ads play through etc. Just something I've been meaning to say for while. Keep up the great work! :)
I kinda agree. Though I don't mind it happening. I feel like its ok to use a clip or two, but no more than that.
Well done Joel!
This is really good information to know. Thank you Joel!
After watching this video I actually went ahead and bought this printer. BEST. INVESTMENT. EVER. Not sure why its getting so many negative reviews. The only (and I mean only) thing that isn't quite right is the glass plate. It is exactly 0.1mm lower in the centre than the outside. Hasn't stopped the prints from sticking though. The dual extrusion system works perfectly and I have been cranking out prints nonstop. And the print quality is amazing. Hands down the best £525 I ever spent.
Joel, I don't think you did this printer justice :(
So, you just recently purchased the printer, and the one I tried was months and months ago. They've changed and upgraded and updated and quality controlled this machine. I'm willing to bet if I had your machine as opposed to the one I had, it would have been a very different experience.
Probably. But that's kind of the way with chinese manufacturers. Products are constantly upgraded. My point is that these things do upgrade over time and things change. Another thing to point out is the waste material used for purging. Yes, its a lot but that's kind how this system works. Personally I don't mind the waste as all I'm interested in isa high quality print. Yet review after review all that is mentioned is the waste (and everyone breaks out a scale). Yet no-one mentions that the print quality (which happens to be typically Creality i.e. very good) No-one mentions that you can use this for single extrusion prints (no purging). I just felt that your review did not go into any depth. Most reviewers didn't though.
I'm still hoping for a decent CR-10S Dual extruder upgrade... Thank you for the frank review.
Love your videos I am really new to 3d printing and you have helped me a lot to get started.