Yup. Currently facing a class action lawsuit over ripping people off with baggage fees. Incentivizing agents with kick backs of charging fees. Then, there are the accusations those "check your bag here are smaller at the gate than in the lobby. Plus, if it doesn't fit on its own, pay up. Frontier can die and go away.
Thank you for making this video... I was on the road to failing my personal item bag, my son was not being unintentionally misleading when he said that I could take an "unstuffed" duffle bag. Well, I was getting carried away & I was stuffing it. But me not wanting to go thru unwanted embarrassment & downfall at the airport, I searched on UA-cam & your video was one of the first ones. Again thank you!!
Thank you sir. You're a life savor. I will be traveling to join a university and I was confused what each specified item means. Now I get it, thanks again🙏
My uncle frequently flies Frontier and convinces people to break the wheels off their luggage to make it fit... cause a new bag is $40, and a fee at the counter is $99 for a bag that doesn't fit. Additionally the reason they check every bag is the gate agent get a $10 cut per bag from the $100 Frontier wants.
Actually for price & amenities I think Southwest best of all! I love picking my own seat, scouting out who are the best skinny, quiet seat mates. Rather than being assigned a fat sweaty guy or 3 screaming, seat kicking kids around me. I'll take Southwest over just about any carrier 🤷♀️
@methemonkeyking Southwest is 2 FREE checked bags and NO change fee and NO cancellation fee. AND anytime the price of your flight goes lower you can easily request the difference in a flight credit. THE BEST.
I ignore Frontier’s baggage sizers. My backpack won’t fit in the free “personal size” compartment. But, I know I can stuff my backpack and fit it under the seat 💺 in front of me, and that’s all that matters. I don’t pay any carry-on fees for my backpack. Fortunately, the Ticket Agents don’t hassle me about my backpack. Also, I learned not to select a specific seat. I just say that I will take whatever seat they’ll give me, to avoid paying extra for a specific seat. I’m usually traveling alone, so I don’t need to sit next to anyone in particular. I signed up for Frontier’s frequent flyer program, & indicated which seat I prefer. Surprisingly, I end up with my preference, anyway! 1 MONTH UPDATE: NOW, the Ticket Agents are trying to hassle me about my backpack! 🎒 I may have to sew myself a multi pocket jumpsuit & WEAR half of my belongings! LOL 😆
Ya, I was gonna say "it will happen" it's a gamble and when you get called out it costs $100 not the $60 .. I paid extra for takeoff luggage so I know it fits.. 👍
Sorry to tell you that Frontier checks EVERY bag from EVERYBODY. They give you Zone 1 if you paid for a bag, Zone 2 and 3 if you didn't pay. If you try to get on the plane and you don't have Zone 1 on your ticket, you WILL get turned back to pay $99.
Worst flight customer service Ive ever seen was with Frontier. Had literally every single person in line take off all their belongings and put them in the bag checker. Sooo many people got refused. They treated it like it was the end of the world. Will never fly that airline again. Worst experience ever. Spirit and Breeze are also cheap, and Ive never in my life heard them say 1 word to a passenger about their bag. They are so much better.
Need to actually measure the box after passing security. New lawsuit is about the different size containers before security and after at the gate. They claim the sizes are smaller at the gate and that employees get $10 per person for which the baggage does not fit.
I read about that. I can't speak to the $10 bonus, but I can tell you that I didn't notice a difference between the box sizes before vs. after security. Anyway, thanks for watching!
I would take a photo of my personal item sized at box outside security then compare to box sizer inside security. The photo would be proof ...just in case
On my one run-in with Frontier, my personal item, a bag specifically designed to fit under an airline seat, was about 1/8 of an inch too wide because of the wheels, so they told me I had to pay for a carry on. I told them to get me a ruler so I could check to see that their bag sizer was accurate. They couldn't do that, so they let me go without additional charges. Worth trying if you're really close.
Thanks for this! Heading out in a few hours and now I know I can bring a beach bag with towels in it as they would be putting us over the 40 pound weight limit in our one piece of luggage. Their fee is up to $69 per checked bag. Ouch!
Just realized there is a 25% chance you won't make it to your destination on Frontier, so this video should also inform you how to navigate cancelations and long, angry queues at re-ticketing where the police are called in.
Thanks this helped me out I'm actually shelling out the extra 50 so we can get another bag on plus I just found out I get a diaper bag too so we get 3 bags plus pay for a carry on not bad in my opinion👍
I feel so duped. I got my tickets months early, and now I'm freaking out cuz my backpack is maybe half an inch too wide. I hate this. Get to wait all day wondering if they'll charge me $100 for a backpack.
Sorry to hear. But... if you run into trouble, you could pull a few things from your backpack and stuff them in your pockets. I know that sounds crazy, but it will work!
Wish more fellow passengers would check their baggage size. I fly from Green Bay to Orlando every winter. I'd estimate about 15-20% of people in GB trying to board have items that need to be checked, and it's a pain in the butt trying to get onboard because almost every one of them argues with the staff.
Totally agree - it really stinks to be surprised with extra fees, but it also stinks for everyone else when it slows down an already slow process! Have a good one!
Flights are not cheap. Add $150 for seat, one checked bag and a refund if you have to cancel 24 hours before departure. Boarding is confrontational, the agents are intimidating with this new found power. I was boarding and an agent said Your carryon is too big! I had to step out of line, stick my bag in the contraption, which it fit into. She said well we have to check it anyway, but we won’t charge you. She grabs my bag, tags it and tells me to pick it up at my destination. If I had said one word, I would not have been on that flight. It was gestapo behavior. I fly 10 to 15 times a year to see my grandchildren. I will never fly Frountier ever again. They are a terrible airline.
@@mancyclediy no really, thank you for this informative video. I fly out next month and was really confused about the baggage policy. I won’t say more because yeah…I fly out next month. Tehe
I wouldn't mind paying a "reasonable" bag fee but holy smokes airlines. Next they will start changing a "resort fee" for something you don't use on a plane either😮😮😮
Those crate things they have at the gate to check you bags are smaller than the demotions they tell you are allowed when you buy your ticket. We stayed within the size limit listed, but when we got there they made us put our goods in, and they didn't fit. I brought a tape measure just in case, and when they told me I had to pay the fee, I measured right in front of them to prove it was 2 inches smaller than stated on the ticket in my hand, but they refused to even look at it. So deceitful! Another man behind us had the same issue, and took the tape measure from us to try and show the gate employees. They got very upset at him and almost didn't allow him on the plain. We took pictures of the measurements, but when we tried to get any help with it, we were told there is a fine print disclaimer that they have the right to change to required size whenever they want to.
Holy cow - that's really awful. The baggage sizers were the right dimensions the last time we used them, but it has been since this video was made last summer. Your story doesn't surprise me, though, Frontier is really sneaky.
They are fine until you actually need their help. We recently flew Frontier and ended up with Frontier canceling and stranding us overnight at the airport. Their staff were conveniently nowhere to be found...
Link to our favorite travel backpack from the video, the "Mother Lode" by eBags: amzn.to/47sUMCy
Takeoff luggage suitcase is nice too
Adding to this frustration: it's being investigated because employees are allegedly getting 10% of baggage check fees.
Yup. Currently facing a class action lawsuit over ripping people off with baggage fees.
Incentivizing agents with kick backs of charging fees. Then, there are the accusations those "check your bag here are smaller at the gate than in the lobby.
Plus, if it doesn't fit on its own, pay up.
Frontier can die and go away.
Yeah, you gotta be on your game are they will find a way to take advantage of you, that's for sure.
That doesn’t not surprise me. There has to be some reason for their aggressive behavior.
I want in to the class action lawsuit. Who do I contact?@@BobSmith-yo6ib
I hate fees but honestly is this even illegal?
Thank you for making this video... I was on the road to failing my personal item bag, my son was not being unintentionally misleading when he said that I could take an "unstuffed" duffle bag. Well, I was getting carried away & I was stuffing it. But me not wanting to go thru unwanted embarrassment & downfall at the airport, I searched on UA-cam & your video was one of the first ones.
Again thank you!!
I’m so glad it helped you!!!
Thank you so much first-time flying with Frontiers tomorrow confused with their free bag size .this helped
I'm so glad it was helpful! Thanks for watching!
this video rules. thanks for reminding me to keep a positive attitude on their ripoff baggage policies. cheers from FL
Haha - thanks! Yeah, they're sneaky!
Son flying Frontier in a few days. God willing, all will be fine. Very helpful video!
Thank you! Good Luck!
Was it alright?
Thank you sir. You're a life savor. I will be traveling to join a university and I was confused what each specified item means. Now I get it, thanks again🙏
Awesome - I'm glad it was helpful!
My uncle frequently flies Frontier and convinces people to break the wheels off their luggage to make it fit... cause a new bag is $40, and a fee at the counter is $99 for a bag that doesn't fit. Additionally the reason they check every bag is the gate agent get a $10 cut per bag from the $100 Frontier wants.
@truneilson That is BRILLIANT - so funny! 🤯
They raised the price of a pre -paid carry-on bag to $65. Why? because they can.
I heard the employees get $20 bounty, not $10, for gate 'oversize' bag scam. Super aggressive!
Thanks for the update. No Frontier or Southwest Airlines for me. The Dollar General Airlines of the sky.
I hear that. Absolutely.
What!!! Southwest is the best. 😂
@@CherryJ2911 : I agree with you 100%, if you don’t mind being corralled in the plane like sheep.
Actually for price & amenities I think Southwest best of all! I love picking my own seat, scouting out who are the best skinny, quiet seat mates. Rather than being assigned a fat sweaty guy or 3 screaming, seat kicking kids around me. I'll take Southwest over just about any carrier 🤷♀️
@methemonkeyking Southwest is 2 FREE checked bags and NO change fee and NO cancellation fee. AND anytime the price of your flight goes lower you can easily request the difference in a flight credit. THE BEST.
I ignore Frontier’s baggage sizers. My backpack won’t fit in the free “personal size” compartment. But, I know I can stuff my backpack and fit it under the seat 💺 in front of me, and that’s all that matters. I don’t pay any carry-on fees for my backpack. Fortunately, the Ticket Agents don’t hassle me about my backpack. Also, I learned not to select a specific seat. I just say that I will take whatever seat they’ll give me, to avoid paying extra for a specific seat. I’m usually traveling alone, so I don’t need to sit next to anyone in particular. I signed up for Frontier’s frequent flyer program, & indicated which seat I prefer. Surprisingly, I end up with my preference, anyway!
1 MONTH UPDATE:
NOW, the Ticket Agents are trying to hassle me about my backpack! 🎒
I may have to sew myself a multi pocket jumpsuit & WEAR half of my belongings! LOL 😆
Nice! Thanks for sharing!
Oh that sucks!
Ya, I was gonna say "it will happen" it's a gamble and when you get called out it costs $100 not the $60 .. I paid extra for takeoff luggage so I know it fits.. 👍
Sorry to tell you that Frontier checks EVERY bag from EVERYBODY. They give you Zone 1 if you paid for a bag, Zone 2 and 3 if you didn't pay. If you try to get on the plane and you don't have Zone 1 on your ticket, you WILL get turned back to pay $99.
It's not a gamble. You WILL get caught EVERY time. Frontier will NOT let you go on the plane, period. Don't do it.
Easy video thank you. Christ what four minutes that was awesome
Thank you! I hope it helped!
Worst flight customer service Ive ever seen was with Frontier. Had literally every single person in line take off all their belongings and put them in the bag checker. Sooo many people got refused. They treated it like it was the end of the world. Will never fly that airline again. Worst experience ever. Spirit and Breeze are also cheap, and Ive never in my life heard them say 1 word to a passenger about their bag. They are so much better.
Holy smokes - I've seen there customer service circus, but never to that level. Thank you for sharing this. Have a good one!
Great use of “what for.” This video helps a lot. I’m flying for the first time and I didn’t know how they measure at the airport. 😅
Glad it was helpful!
Thank you so much. I fly in July and their website its a joke, so its customer service chat. Very helpful.
Glad it was helpful!
Need to actually measure the box after passing security. New lawsuit is about the different size containers before security and after at the gate. They claim the sizes are smaller at the gate and that employees get $10 per person for which the baggage does not fit.
I read about that. I can't speak to the $10 bonus, but I can tell you that I didn't notice a difference between the box sizes before vs. after security. Anyway, thanks for watching!
I would take a photo of my personal item sized at box outside security then compare to box sizer inside security. The photo would be proof ...just in case
On my one run-in with Frontier, my personal item, a bag specifically designed to fit under an airline seat, was about 1/8 of an inch too wide because of the wheels, so they told me I had to pay for a carry on. I told them to get me a ruler so I could check to see that their bag sizer was accurate. They couldn't do that, so they let me go without additional charges. Worth trying if you're really close.
A "budget airline" shouldn't mean hidden fees, and complete lies! A passenger shouldn't have to explain the bs!
Totally agree. It's kinda crazy.
Very Helpful!
I'm so glad!
Great video!!
Thank you!
Nice video! Helpful and insightful.
I'm so glad it was helpful! Good luck!
Thanks man will be flying Frontier for the first time in 2 days and can't afford to pay dumb baggage fees and we have three kids 😅.
You bet - good luck!
Very helpful, thank you!
Happy to help!
Thanks for this! Heading out in a few hours and now I know I can bring a beach bag with towels in it as they would be putting us over the 40 pound weight limit in our one piece of luggage. Their fee is up to $69 per checked bag. Ouch!
Happy to help! Safe travels!
Thank you😂 I’m traveling tomorrow firstly time with them and. At least you made me laugh 😂 I’m doomed but I’ll used the elbow 😅 if needed
Good luck!!!
Very helpful! Thank you sir🌟
Absolutely - glad it helped!
Just realized there is a 25% chance you won't make it to your destination on Frontier, so this video should also inform you how to navigate cancelations and long, angry queues at re-ticketing where the police are called in.
Dude - absolutely. The next flight TWO flights we've tried to take with Frontier have gotten CANCELED.
Thanks. Gotta see if my laptop backpack can fit as a personal item.
Good luck!
I appreciate this. It really helped, thanks!
I'm so happy to hear that - its my pleasure!
Your friends are awesome
Haha - yes, they totally are!
Thanks this helped me out I'm actually shelling out the extra 50 so we can get another bag on plus I just found out I get a diaper bag too so we get 3 bags plus pay for a carry on not bad in my opinion👍
That is awesome!
Oh thank you so much for showing the purse lol
Haha you bet!
Good stuff man great channel and humor
Thank you!
Thanks for sharing
You bet!
Thank you so much! It's my first time taking a flight with Frontier and I was totally lost. 💙🙏🏽
I'm so happy this helped!
Same
Awesome!
Thank u. I was wondering how that worked
Happy to help
Reading This Because This Man Is Trying To Charge If You Gotta Push With Two Hands
Thanks for watching - you gotta keep your eye on 'em!
I feel so duped. I got my tickets months early, and now I'm freaking out cuz my backpack is maybe half an inch too wide. I hate this. Get to wait all day wondering if they'll charge me $100 for a backpack.
Sorry to hear. But... if you run into trouble, you could pull a few things from your backpack and stuff them in your pockets. I know that sounds crazy, but it will work!
What was the end result? Did you end up having to pay? I have a backpack too😬
Following
Haha fun video! ❤
Hey, thank you! And thanks for watching!!!
Yessss thank you!!
You bet!
thank you fly tomorrow
You are welcome - safe travels!
Wish more fellow passengers would check their baggage size. I fly from Green Bay to Orlando every winter. I'd estimate about 15-20% of people in GB trying to board have items that need to be checked, and it's a pain in the butt trying to get onboard because almost every one of them argues with the staff.
Totally agree - it really stinks to be surprised with extra fees, but it also stinks for everyone else when it slows down an already slow process! Have a good one!
0:28, “Hand Mickey Mouse my wallet”
Haha thanks for watching!!!
Thanks. I'm flying Frontier soon. 😊
You are welcome - safe travels!
@@mancyclediy thanks!
If you pay for the bag at the gate they charge you $100.
Yeah, it’s ridiculous
Great vid!!!!!😂
Thank you!!! I hope it was helpful!
Flights are not cheap. Add $150 for seat, one checked bag and a refund if you have to cancel 24 hours before departure.
Boarding is confrontational, the agents are intimidating with this new found power. I was boarding and an agent said Your carryon is too big! I had to step out of line, stick my bag in the contraption, which it fit into. She said well we have to check it anyway, but we won’t charge you. She grabs my bag, tags it and tells me to pick it up at my destination. If I had said one word, I would not have been on that flight. It was gestapo behavior. I fly 10 to 15 times a year to see my grandchildren. I will never fly Frountier ever again. They are a terrible airline.
Wow - that sounds pretty crazy.
You’re funny. Thanks 😂
Haha - thanks!
@@mancyclediy no really, thank you for this informative video. I fly out next month and was really confused about the baggage policy. I won’t say more because yeah…I fly out next month. Tehe
I read they get commission for every bag that does not fit into the bin
@DJJennaamusic I've heard that as well! SNEAKY!
You will get what they pay for
@toxichammertoe8696 that is absolutely true.
SO funny and VERY HELPFUL . Thanks a ton!!!
Hey, thanks! I appreciate the feedback!
I wouldn't mind paying a "reasonable" bag fee but holy smokes airlines. Next they will start changing a "resort fee" for something you don't use on a plane either😮😮😮
I know! And they're sneaky about it!
There is no baggage mystery. Frontier is a THIEF and steals from its passengers in many horrible ways. Don't give them your money. NEVER AGAIN.
🤖
That's why I fly a PJ.
I need to get me one of those!
Those crate things they have at the gate to check you bags are smaller than the demotions they tell you are allowed when you buy your ticket. We stayed within the size limit listed, but when we got there they made us put our goods in, and they didn't fit. I brought a tape measure just in case, and when they told me I had to pay the fee, I measured right in front of them to prove it was 2 inches smaller than stated on the ticket in my hand, but they refused to even look at it. So deceitful! Another man behind us had the same issue, and took the tape measure from us to try and show the gate employees. They got very upset at him and almost didn't allow him on the plain. We took pictures of the measurements, but when we tried to get any help with it, we were told there is a fine print disclaimer that they have the right to change to required size whenever they want to.
Holy cow - that's really awful. The baggage sizers were the right dimensions the last time we used them, but it has been since this video was made last summer. Your story doesn't surprise me, though, Frontier is really sneaky.
What about luggage 🧳 size coz I have the carry on bag 🎒 but a 35 inch luggage 🧳 like how much they charge me?
Prices change - but you check out the Frontier website for details on sizes: www.flyfrontier.com/travel/travel-info/bag-options/
One strong elbow drop lmao 🤣
Haha - well, some of us are more aggressive at baggage sizing than others...
Did your Cotopaxi backpack fit as a personal item?
Hey there! Yes, it fit!
Looks that little black suitcase was 18inches?!?! I’m in the store WITH AN 18in IN MY HAND…WALKS BACK OVER TO GET A LARGE BACKPACK! SMH, Lol
Haha - well, sounds like a good choice!
So would you say that Spirit Airlines allows more than frontier?
Not sure - I've never flown Spirit.
too funny thank you
Thank you!
Fly Frontier and be prepared for misery. They have no customer service, literally.
They are fine until you actually need their help. We recently flew Frontier and ended up with Frontier canceling and stranding us overnight at the airport. Their staff were conveniently nowhere to be found...
Frontier has weaponized its employees against its customers and is paying them extra for exploiting them. What a strategy!
That’s sneaky
With one good elbow drop but whatever 😂
😛
Frontier is the worst.
They are cheap flights, but, oftentimes we get what we pay for.
what about a small duffle bag
@jonkieding4693 depending on how you pack it, I'm guessing you can stuff it in the sizer!
Don’t do it,please,Never ever.
I know! But sometimes, those super-cheap flights...
Thanks. Flying tomorrow
Thanks for watching! Good luck!
Very helpful. Thanks!
Glad it was helpful!
Very helpful. Thank you!
My pleasure!