Why Flying Is So Terrible Even As Airlines Spend Billions | Big Business

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  • Опубліковано 15 тра 2024
  • Airlines make billions, but they also spend billions getting you to your destination safely. That's because making millions of inflight meals, buying new planes, and fixing up old ones is really expensive. And it's only gotten more costly with the spiking price of labor and fuel. So now more than ever, are airlines' sky-high budgets justified?
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    Airlines Spend Billions, So Why Are Travelers More Miserable Than Ever? | Big Business

КОМЕНТАРІ • 1 тис.

  • @ericclarkva
    @ericclarkva Рік тому +1231

    Did I miss something? I don't remember hearing Insider answer the question of why travelers are more miserable than ever?

    • @dd-dd2co
      @dd-dd2co Рік тому +68

      precisely, thumbs down for this video.

    • @watt6281
      @watt6281 Рік тому +5

      This is straight up aviation propaganda. The comment that "it got the bailout to make payroll" shows the bias. The majority used the money to do stock-buy backs and enriched their executives. If the taxpayers are going to hold all of the risk for aviation industry, why not just nationalize it rather than giving these idiots the profit for worse service?

    • @MGN01
      @MGN01 Рік тому +2

      When 13 airlines existed now only 4 do thanks to consolidation and a DOJ asleep at the wheel in preventing this consolidation. It is only after consolidation that United pioneered the Premium Economy and paying for checked bags. And now they complain about losses. They have become fat, dumb, and happy and treat passengers like crap. United is the worst.

    • @banchas75
      @banchas75 Рік тому +43

      Yeah, I feel like this is a sob story piece.

    • @prapanthebachelorette6803
      @prapanthebachelorette6803 Рік тому +10

      That’s what we should be wondering

  • @liamfoxy
    @liamfoxy Рік тому +1417

    When 40% of your budget is masked under 'other'.. there is something fishy going on

    • @PakaBubi
      @PakaBubi Рік тому +98

      Airline Sr Management bonuses :D

    • @admiralackbar8614
      @admiralackbar8614 Рік тому +59

      Stock buy backs

    • @chazlon5061
      @chazlon5061 Рік тому

      spider the ohio went to a hoppa log ahuh... jones? jones?

    • @lucaskp16
      @lucaskp16 Рік тому

      They needed a bailout because they spent an absurd amount of money on buybacks for their investors. Sipping all the profit out so when pandemic hit they wjere account naked

    • @GintaPPE1000
      @GintaPPE1000 Рік тому +59

      There's nothing fishy about airlines banking up money for later. There's reasons not to disclose exactly how much of their annual budget they're putting towards savings: competitors can usually figure out you're planning some sort of big move if you're bankrolling money, and investors always take saving up money to be a sign things are about to go to shit, so it's bad for investor confidence. When your daily operations require lots of money to run though, you need huge amounts of money set aside in case shit goes south and the government decides not to help you (ex. Virgin Atlantic during the pandemic). The video already said multi-billion dollar losses in a single quarter aren't uncommon in the post-COVID world, and both real-world loss data and the public image blow they took by asking for a bailout during COVID means airlines are likely making larger rainy day funds.
      The video also mentioned explicitly that part of this goes to insurance - both to a third-party insurance company, and a reserve set aside for payouts that insurance may not cover. Stuff like employee disability, compensation in case of passenger injuries/fatalities/lost property in an accident, etc. If you don't set money aside for that or take up a policy, then one bad stroke of luck can ruin your airline's finances, as Lockerbie did for Pan Am.
      Also not listed there is upkeep for actual properties an airline owns, like hangars or lounges. That's often property bought outright, not bought/bid/traded like landing and gate slots. New products were somewhat covered, but big stuff like Qantas' Project Sunrise isn't always in the works, and costs a lot more money than just updating the in-flight menu. Those one-time R&D costs are also something airlines need to save for.

  • @DrMD-1
    @DrMD-1 Рік тому +1525

    Love how pilots, flight attendant, and baggage handlers get pay raise, but mechanics pay has remained the same since 2005, and corporate refuses to remember they have to pay mechanics

    • @Thefallenpea
      @Thefallenpea Рік тому +94

      can't wait for the mechanics uprising

    • @wo0o0o97
      @wo0o0o97 Рік тому +26

      Liberté, Égalité, Fraternité

    • @aj031890
      @aj031890 Рік тому +34

      Not sure where you're getting 2005 from when American Airlines and TWU-IAM reached a new contract in 2020...

    • @Goadenhomestead
      @Goadenhomestead Рік тому +24

      Agreed. They get treated like trash, yet if they mess up or not do their job 10000% the bird comes crashing down to smoky hole airport.

    • @wurmfutter8974
      @wurmfutter8974 Рік тому +14

      Fight for your rights, then. Join a Union, go on strike.... very few employers give voluntary pay rises without being asked more or less friendly. "Only" complaining about someones elses payrise MIGHT lead to yourself getting a payrise, but I wouldn't count on it.

  • @ExistentialMan
    @ExistentialMan Рік тому +1208

    If 40% of costs is masked and the focus is quickly turned on labor, you know something funny is happening. To be frank, nothing in the cost breakdown is a red flag. In actuality 30% for labor is cheap, even though the tone of the reporting is biased

    • @mikebauer6917
      @mikebauer6917 Рік тому +104

      CEO etc. pay probably not accounted for in “labor”.

    • @boohere2
      @boohere2 Рік тому +15

      I am surprised airlines haven't turned to robots for some of the jobs. Like the people that put the bags onto the airline. I am pretty sure you can get a robot to do that. Grab it from one place and then put on airplane. Even with the cooking too- you could have robots assembling the food similar to what food factories do. Robots do a lot of the work in food factories. Also I have to say--- that the airline food no matter what in economy class sucks. I meany really sucks. Now if you go into business class or first class, then the food is way better. Then lastly, the seating on airplanes sucks if you are in economy or even economy plus. They should just give you more room for you to spread out in front of you no matter what.

    • @biffskywalker9971
      @biffskywalker9971 Рік тому +43

      @@boohere2 if all bags were the same size maybe. But they arent. I ofen see bags that are basically balls with how the are wrap for plastic, and the size limit on the cargo pits vary. In a 777 manual bulk pit I can stand almost completely upright, and im 6 feet tall. A 737 is maybe half that. And the foward pits on a CRJ jet? Human can only fit if laying flat. Bags for that are loaded onto trays and slid down. And we do more than just load bags. We provide important safety functions in acting as another pair of eyes on the airplane to see if something is off with the airplane

    • @fidelroyolandasmackonmytid1364
      @fidelroyolandasmackonmytid1364 Рік тому +18

      @@boohere2 ok then go design a robot that does that… if there’s an opportunity someone would have already done it

    • @thehangmansdaughter1120
      @thehangmansdaughter1120 Рік тому +12

      I thought 30% on labour was rather cheap. I had expected closer to 40%.

  • @BOMBON187
    @BOMBON187 Рік тому +975

    I always like how they say airlines make "razor thin profit margins" yet somehow executives never seem to take the brunt when times are tough.

    • @CoolMan-ig1ol
      @CoolMan-ig1ol Рік тому +19

      Because those who are invested in Airlines, use it more as a storage of wealth than a growth one.
      Many investment banks, hedgefunds etc have a small %age of their total investments in Airlines, so when Airlines make a loss, it does not affect them.

    • @MeiinUK
      @MeiinUK Рік тому +1

      I used to think that "yes, I would like to earn this level of salaries", but having worked in different sectors.. It is even harder, to train the next generation to actually carry on carrying that baton? Extremely hard actually. And you have to ask yourself, how come, these people know what to do, and how to do? You do not. This is a situation of.. several groups of experienced people to put into place, and processes to ensure that every single thing is done to the tee. THAT is what this is... but what does that do for the average man? It doesn't. While we can and have literally moved a lot of goods around the globe... and store them... in warehouses. Well... we literally cannot.. If you think about it. How old are these people? They are just around their 30s or 40s... It just means that, we have a lot of people to make something work.

    • @EthanDurant
      @EthanDurant Рік тому +4

      It like that for all mega corporations, especially in the US

    • @lupusdei0819
      @lupusdei0819 Рік тому +1

      @@CoolMan-ig1ol the airlines business is not flying passengers, their business is selling points and flyer miles to banks, credit card companies and such. That’s where they make their money. That’s why they do not care about the comfort of average passengers. They just exist to cover costs of planes and such.

    • @opmety3319
      @opmety3319 Рік тому

      Wait what? Didnt many airlines suffer during covid lmao

  • @johnvillamont
    @johnvillamont Рік тому +1119

    Airlines don’t operate on razor thin margins, the industry as a whole has a roughly 13% profit margin which is massive. Airlines are incredibly profitable and are jamming as many seats as possible and reducing services to squeeze as much money out of us as possible. The reason people are unhappy is because airlines treat people more like cargo than humans.

    • @mr.wonderful4737
      @mr.wonderful4737 Рік тому +29

      If you account for the risks and average out recessions the profit margins decline significantly. People get what they pay for.

    • @zesolodar
      @zesolodar Рік тому +62

      13 percent is not a massive profit margin at all, 10 percent is considered average. good is anything above 20 percent. i see you have never ran a business have you

    • @linusmlgtips2123
      @linusmlgtips2123 Рік тому +51

      @@zesolodar clearly you haven't, because "good" is around 10%...nobody makes 20%+ unless it's a small business that brings in little revenue anyways.

    • @safersephiroth943
      @safersephiroth943 Рік тому +5

      Their margins are not that high.

    • @zesolodar
      @zesolodar Рік тому +18

      @@linusmlgtips2123 i run a business with 7 mil in assets make well into the six figures and im only 32- tell me about your company. no company makes 20 percent ok lets see coca coa- 23.44 apd is 20.33 and there a re plenty that hover in the 18-20 range. i can go one but that proves your statement incorrect sorry your clueless. im not saying 10 percent is bad im saying calling it massive or good is not correct

  • @JackDespero
    @JackDespero Рік тому +35

    All the engineers in the repair room for Delta earn together less per year than a single executive for Delta. "Some of them earn 6 figures?" executives earn MILLIONS.
    Give me a break from this anti-labor BS.

  • @thenamesjadee
    @thenamesjadee Рік тому +287

    They forgot to mention the CEO's multi million dollar salary and extensive bonuses. Then there's the other board members...

    • @Eusantdac
      @Eusantdac Рік тому +8

      Of course they did. It's "Business Insider" doing the story here lmao

    • @abigailpena5950
      @abigailpena5950 Рік тому +3

      Yeah I was thinking about that at the very beginning, "where does all the income go in -blank- business?" And I always think "million/billion dollar CEO's" each and every time

    • @user-fq4oq9qv7b
      @user-fq4oq9qv7b Рік тому

      And?

    • @Eusantdac
      @Eusantdac Рік тому +2

      @@user-fq4oq9qv7b And the rich get richer and the poor get poorer.

    • @user-fq4oq9qv7b
      @user-fq4oq9qv7b Рік тому

      @@Eusantdac way the world has always worked, and will continue to work.

  • @ColonelPeppers
    @ColonelPeppers Рік тому +585

    I don't care about the meal, all I care about is the plane arriving on time and get me to where I need to go on time. That and not having an oversold flight.

    • @melonie_peppers
      @melonie_peppers Рік тому +41

      I'd prefer a safe plane too

    • @rsybing
      @rsybing Рік тому +16

      And there are other customers with other preferences beyond just getting there on time, and that can't be ignored either.

    • @Yukiwodashite
      @Yukiwodashite Рік тому +34

      Uh ok, but that does make me wonder what the longest flight you've ever been on. I've been on a 16 hour flight, comfortable seats and at least not bad food kinda help when your stuck in a tin can for 16 hours.

    • @amandashamanda9479
      @amandashamanda9479 Рік тому +27

      I mean yeah on a quick 2-3 hour trip it’s not exactly a priority. 8 hours plus?? Yeah you don’t want gross food.

    • @leadsolo2751
      @leadsolo2751 Рік тому

      U sound like life's been really Really Cruel to U :(
      But don't U worry ... coz Jesus, the Son of God, The Almighty, loves U anywayz :)

  • @PakaBubi
    @PakaBubi Рік тому +258

    I am a frequent flier and mostly fly in economy. I really don't see that airlines would try to make the flying experience better on economy class. Seats are getting smaller, legroom is limited, food is poor with most airlines, unless you pay pretty penny to fly on premium economy or business. I normally bring my own food for transatlantic journeys. Only thing that has gotten better is the inflight entertainment, with the larger screens.

    • @lucaskp16
      @lucaskp16 Рік тому +30

      This channel always portraits the bussines in a positive light. Since that is how they get their in deep interviews.

    • @PakaBubi
      @PakaBubi Рік тому +3

      @@lucaskp16 True, hence we never seen a clip applauding about a new and improved economy product, since those are nonexistent :D

    • @lucaskp16
      @lucaskp16 Рік тому +8

      @@PakaBubi dont gte me wrong i love current aviation. is safe and cheap. comfort is a nonfactor when we can go to another country for this price. i am from Argentina and we don't have low cost carrier and that makes me envy europe a lot. airline comfort is a first world problem. for third world countries the possibility of flight at all is a marvel.

    • @LordBagdanoff
      @LordBagdanoff Рік тому

      No choice. They have to maximise profits as its super competitive amongst airlines these days.

    • @adb99999999999
      @adb99999999999 Рік тому +1

      I am also a frequent flier and mostly fly domestic first class. On anything other than a transcon flight on a widebody, it’s not a whole lot better up front. Certainly not to a degree commensurate with the price difference. (Sent from seat 3B on a three-hour United flight on which first class was $1600 vs $340 for economy. Only meaningful difference is a wider seat with some more pitch.)

  • @Max_m
    @Max_m Рік тому +154

    So tired of bailing airlines out and then getting smaller seats, overpriced tickets, and bad service in return (dividends aren’t great either so who knows where it’s all going).

    • @jadecoolness101
      @jadecoolness101 Рік тому +2

      @Ned Steinberger I just don't fly. If humans were meant to fly, we'd have wings. Catch me in the sky, you can't.

    • @user-fq4oq9qv7b
      @user-fq4oq9qv7b Рік тому +27

      @@jadecoolness101 that's the stupidest reasoning for not flying that I've ever heard lmao.

    • @jadecoolness101
      @jadecoolness101 Рік тому +3

      @@user-fq4oq9qv7b You must be a pilot because you seem mighty offended that I'm not giving them money

    • @user-fq4oq9qv7b
      @user-fq4oq9qv7b Рік тому +8

      @@jadecoolness101 lmfao 🤣

    • @ganymedehedgehog371
      @ganymedehedgehog371 Рік тому +7

      @@jadecoolness101 so you just walk everywhere? People also weren’t supposed to be going fast across the ground in metal boxes so no cars or trains. Also no boats, bikes, scooters, or skateboards. Not a good reason to not fly.

  • @TheOOOOOOOOOOOOOOO
    @TheOOOOOOOOOOOOOOO Рік тому +181

    "Taxpayers spent billions bailing out Airlines. Did the industry hold up it's end of the deal?" - I like how BI completely glossed over this entire article after mentioning it as a source.

    • @TheAutoban1
      @TheAutoban1 Рік тому +18

      Exactly. Bloomberg estimates 400,000 airline workers were fired or furloughed during covid and this video said they used the bailout to pay staff?

    • @abigailpena5950
      @abigailpena5950 Рік тому +5

      I was like "why tf are we bailing them out????"

  • @quackadilly1483
    @quackadilly1483 Рік тому +197

    40% of the spending isn’t even listed. CEOs ranking in bank as per usual

    • @Totalinternalreflection
      @Totalinternalreflection Рік тому +19

      Yeah exactly, it's literally about extracting as much profit as possible, free market capitalism is done.

    • @diegorjalvarado
      @diegorjalvarado Рік тому +4

      Umm most of them dont get paid salary they get shares

    • @Totalinternalreflection
      @Totalinternalreflection Рік тому +14

      @@diegorjalvarado shares ARE money. It's like if I payed you in gold or property it still has buying power.

    • @leob701
      @leob701 Рік тому +2

      @@Totalinternalreflection just had to comment on the aphex twin pfp, you got good taste

    • @boohere2
      @boohere2 Рік тому

      I am surprised airlines haven't turned to robots for some of the jobs. Like the people that put the bags onto the airline. I am pretty sure you can get a robot to do that. Grab it from one place and then put on airplane. Even with the cooking too- you could have robots assembling the food similar to what food factories do. Robots do a lot of the work in food factories. Also I have to say--- that the airline food no matter what in economy class sucks. I meany really sucks. Now if you go into business class or first class, then the food is way better. Then lastly, the seating on airplanes sucks if you are in economy or even economy plus. They should just give you more room for you to spread out in front of you no matter what.

  • @allanbrogdon3078
    @allanbrogdon3078 Рік тому +53

    When I was a kid in the 60s dad worked for Braniff as a painter. He was unlicensed and we had a new 3 bedroom house . The payment was $120 a month he made $40 a day so the house cost about 3 days pay. I worked as a painter at American in 98. My pay was $9 per hour. My RENT was $550 month.I also was an A&P . Anyone saying that we have a better time of it I just use what I can see.

  • @cknorris3644
    @cknorris3644 Рік тому +120

    TSA added about 99.9% of the misery factor. I flew a lot pre TSA and there was a big difference. They added hours to the process.

    • @heyyourebeautiful3867
      @heyyourebeautiful3867 Рік тому +16

      That is a group of people I strongly dislike.

    • @EthanDurant
      @EthanDurant Рік тому +19

      Security theater at airports sucks. Wish they would actually do something for how many hours of my life has been wasted in TSA lines

    • @anatoliagolden-hall4553
      @anatoliagolden-hall4553 Рік тому +1

      It takes me about 15-20 minutes to get through TSA when it’s a longer line. It seems very simple: put yourself and your stuff through a scanner, and, if you’re “clean”, go on your merry way.

    • @EthanDurant
      @EthanDurant Рік тому +3

      @@anatoliagolden-hall4553 90% of the time I spend in tsa is waiting in the line. If 20 minutes is the longest line you’ve been in your lucky, not efficient

    • @anatoliagolden-hall4553
      @anatoliagolden-hall4553 Рік тому +1

      @@EthanDurant Way more time is spent waiting at the gate to get on the airplane, than waiting in the TSA line to be scanned. Plus, people have the option to get a TSA “fast pass” if you pass an FBI background check. Maybe you’d want to look into that?

  • @ScottWaa
    @ScottWaa Рік тому +192

    US Airlines can also rely on the government for bailouts for repeatedly making bad decisions.

    • @johnl.7754
      @johnl.7754 Рік тому

      not really bad decision if the government will bail you out

    • @TucsonDude
      @TucsonDude Рік тому

      Bailouts is a "yellow journalism" term. They were LOANS paid back in full.

    • @lorenzoXene
      @lorenzoXene Рік тому

      (⁠⊙⁠_⁠◎⁠)

    • @Zeevuhl
      @Zeevuhl Рік тому +1

      dangDEMOCRATS!!!!!

    • @realninja3713
      @realninja3713 Рік тому

      @@Zeevuhl the airline bailout was signed by Trump.....

  • @TJMartinek
    @TJMartinek Рік тому +17

    "Some mechanics make six figures" ...I sincerly hope EVERY aircraft mechanic makes six figures...

  • @Awesomeflyinvampy
    @Awesomeflyinvampy Рік тому +89

    They're blaming high labor costs on the people keeping airports running and not their own CEO pay. 😂

    • @diegorjalvarado
      @diegorjalvarado Рік тому +3

      Umm airlines dont pay the people who run the airports lol

    • @dbclass4075
      @dbclass4075 Рік тому

      @@diegorjalvarado Not directly, at least.

    • @norman6833
      @norman6833 Рік тому +1

      @@diegorjalvarado the people who keep airport running (workers), not the people who literally run them (owners)

  • @allanbrogdon3078
    @allanbrogdon3078 Рік тому +103

    Working hangar 1 A in Tulsa we were getting good at 737 checks. We had a meeting where we were told by the manager that Timco was doing the work we did at $900,000 a check for $200,000. We had to send mechanics to get the aircrafts airworthy after they worked it. We had a hospital line to fix the screwed up work. I asked the manager and it took them 28 days to screw up our aircraft. We did a great job at 11. The monetary difference was $700,000. Doesn't it cost the airline $50,000 each day it is out of service? He said no it's closer to $1,000,000 a day. I asked WTF? MANY millions would be saved keeping our work in house. He says we don't figure that in . And you are the boss ?

    • @bkwrm85
      @bkwrm85 Рік тому +6

      I fly in and out of TUL all the time. Thanks for keeping the planes safe!

    • @elit9706
      @elit9706 Рік тому

      Bloat. From ill-made decisions on the managerial end.

    • @TRJx86
      @TRJx86 Рік тому +1

      Across the pond it seems like were starting to have management realising good manpower doesnt come cheap after 2020 mass exodus from the industry.
      Ive had poorly maintained aircraft come through in the past and you can end up spending double the time just removing the part that has been incorrectly installed.

    • @andrzejjurczak7526
      @andrzejjurczak7526 Рік тому

      exactly !! This industry is rotten to the bones, I can only see greed and stupidity.

    • @Bleckyyyy
      @Bleckyyyy Рік тому

      In the end u realize they have CRAPTON of money, and they just dont care. They keep telling you it costs a fortune when aircraft is on the ground for a day, but why bother with couple of millions when you're hauling in trillions.

  • @jowendyer1702
    @jowendyer1702 Рік тому +26

    A large reason for the useage of light colours is not only to reflect sunlight but because the pigments in dark paint are simply heavier overall. And when a single coat of paint is so heavy, that adds up hugely in terms of fuel efficiency.

    • @suntzu1409
      @suntzu1409 7 місяців тому

      "Lighter colors are lighter"
      Cant tell if this is sarcastic or not

  • @erika8214
    @erika8214 Рік тому +15

    I believe that you answered your own question in the first few seconds of your video. We’re no longer in the “Golden age of flying.” Many flights attendants are just rude at least in the U.S.

    • @markcollins2666
      @markcollins2666 Рік тому +2

      Ah, the golden age of flying! I remember when airlines would put a miniature 4 pack of cigarettes on every seat, with mommies barging down the aisles, to remove them, before their delinquent kids got there,. Tobacco and alcohol was served in the name of safety, to keep passengers sedated and relaxed. Today? A 40something hag snarls, "Siddown, Shuddup, we're outta booze." Looking at you, American Airlines.

  • @CL-mp4vn
    @CL-mp4vn Рік тому +12

    When airlines lost billions of dollars in pandemic, taxpayers have to bail them.
    But pandemic doesn't happen all the time, whilst airlines made billions of dollars in decades and they never mentioned that or shared their profit to taxpayers.
    Good grief !

  • @alanzee_
    @alanzee_ Рік тому +6

    If 45% of expenditure is under "other" - that's where they need to look for cost cutting opportunities.

  • @martyboi
    @martyboi Рік тому +24

    They spend they're money on stock buybacks and lobbying

  • @ishiidauurynext3689
    @ishiidauurynext3689 Рік тому +23

    Surprised stock buy backs isn't on here

  • @roberth7894
    @roberth7894 Рік тому +20

    One major U.S. airline boss was bragging about how they're profits from the most recent quarter were a record, and how they were able to increase fares by 30%. Kind of ripe considering the U.S. government basically subsidized the whole industry for 2 years.

  • @beverleymoyan5973
    @beverleymoyan5973 Рік тому +12

    When I fly from Canada prior to Covid meals were never included with your flight…just one little snack and a non alcoholic drink. It is optional to pay an outrageous price just for a sandwich…but not a meal package. I tend to eat prior to the flight and will purchase a sandwich and snacks at a restaurant once I get through the gate to eat later.

    • @mike48084
      @mike48084 Рік тому +2

      Cool story. Maybe you should make a novel out of it.

    • @beverleymoyan5973
      @beverleymoyan5973 Рік тому +2

      It would only be a short story…The End.

  • @AwokenEntertainment
    @AwokenEntertainment Рік тому +40

    no wonder flights are so expensive..

  • @thehangmansdaughter1120
    @thehangmansdaughter1120 Рік тому +13

    Waitresses in the sky? When the excrement meets convection they're there to save you. We literally trust them with our lives, would you trust the Starbucks guy like that? No, of course not. But we trust the cabin crew, because they're professionals, not wait staff.

    • @Mia-xe9md
      @Mia-xe9md Рік тому +2

      Right? Calling them waitress seems a bit offensive to all the training they do to save hundreds of people in emergency, they're the first responders on the sky.

  • @flyguy9958
    @flyguy9958 Рік тому +213

    I work for Emirates in Dubai as cabin crew. Honestly love my job! I was working as a consultant in IT before I joined... 8 hour days everyday. While I was allowed to choose my own schedule as long as I would hit my targets, flying feels like I have so much more freedom. A 6,5 hour flight to Mauritius feels honestly like 30 minutes. Our passengers are always amazing and love to take pictures with me weirdly enough, haha! I feel like a celebrity sometimes.

    • @amandashamanda9479
      @amandashamanda9479 Рік тому +10

      I’ve thought of working for Emirates but I’ve got tattoos lol I’m glad to hear people think it’s awesome tho!! I’m jealous

    • @leadsolo2751
      @leadsolo2751 Рік тому +1

      Stay Blessed !! :)

    • @MandoMonge
      @MandoMonge Рік тому +5

      You sure you were working at the gulf?
      Nothing I hate more than GCC flights and 100+ kids on CAI flights running all over the plane during taxi while their parents give you their “LV” bag to put in the overhead because they can’t be bothered

    • @flyguy9958
      @flyguy9958 Рік тому +4

      @@MandoMonge I guess I am sure, kinda feels like a dream tho.
      Most people that are flying have not had too much sleep. This can result in them not looking out for their children as much as they would usually do. There could be a million reasons. Anyway, it is fun to see how the children still have so much energy and are excited to fly. You could see everything as a negative but then I'd advice looking for a job where you do not see any people.

    • @skeetrix5577
      @skeetrix5577 Рік тому

      Dubai is a fake city

  • @vanesslifeygo
    @vanesslifeygo Рік тому +3

    Airlines probably spend their money on "cost-cutting"

  • @christopherwarsh
    @christopherwarsh Рік тому +8

    the "glory days of travel" totally forgets to mention that it was crazy expensive to do so....

  • @ryank3281
    @ryank3281 Рік тому +26

    Maintenance seems important, but the budget says otherwise.

    • @co2_os
      @co2_os Рік тому +1

      Seriously I expected way more.

  • @aqua1977
    @aqua1977 Рік тому +6

    I love how people are looking at the bad instead of good engineers are the ones that needs a raise there basically making sure your engine is fine and good

  • @Pigeon_Flipper
    @Pigeon_Flipper Рік тому +4

    Spend their billions on shareholders, CEO pay, stock buyback, Ads, political bribery, etc.

    • @quackadilly1483
      @quackadilly1483 Рік тому +1

      There’s a reason why 40% of the spending is not even shown lol…

  • @achunke
    @achunke Рік тому +5

    I really enjoyed this video prior to the ending montage, where it showed Virgin America narrow-body planes (VA merged with Alaska 2+ years before the video was made) and Delta 747s (last flown in 2017).

  • @carsen161616
    @carsen161616 Рік тому +10

    "How Airlines Spend Their Billions" ~ Leaves 2/3rds the budget ambiguous. Nice.

  • @adampatterson
    @adampatterson Рік тому +6

    People probably want to get on the flight they paid for, not wait hours, and not have their belongings damaged or lost.

  • @hamida185
    @hamida185 Рік тому +31

    Emirates first class ticket could costs up to $10k on some routes.

    • @BilliePosters
      @BilliePosters Рік тому +6

      yeah thats a cheap one. it's like 20-25k from Australia to Europe

  • @ericcarabetta1161
    @ericcarabetta1161 Рік тому +26

    Maybe if they didn't spend so much overpaying their CEOs and doing stock buybacks they would be able to spend more on better service.

  • @vicepresidentmikepence889
    @vicepresidentmikepence889 Рік тому +7

    00:49. Smoked as much as they wanted is the golden age of flying?????????

  • @theworddoner
    @theworddoner Рік тому +5

    We forget that the same companies that received bailouts also did massive stock buybacks.
    They could have kept that money for a rainy day. Instead they did a race to the bottom tactic that left them dry and hurting for cash.

  • @FinancialShinanigan
    @FinancialShinanigan Рік тому +8

    You forgot their billions spent on stock buybacks

    • @kjorlaug1
      @kjorlaug1 Рік тому

      Which just about equaled the money they needed to stay afloat during Covid. But instead, the did buy backs and got yet another bailout

  • @jeremiasrobinson
    @jeremiasrobinson Рік тому +56

    Not by paying their employees a living wage or giving their customers a quality experience.

    • @chartedtravel1776
      @chartedtravel1776 Рік тому +1

      Oh yes. Living wage

    • @RadarLeon
      @RadarLeon Рік тому

      Well their employees definately get paid a living wage. Just not a wage equal to their efforts, because sometimes your work is worth more than peanuts

  • @littleraeofsunshine
    @littleraeofsunshine Рік тому +10

    I was expected to be more wowed by the close assist on Delta planes. The A380 has a fully automatic closure option on overhead bins.

  • @realcomedye
    @realcomedye Рік тому +5

    has anyone else realised that there are 4 'b's in the title lol

  • @amongstsus9201
    @amongstsus9201 Рік тому +12

    wth. i've NEVER had this nice of an experience on an airline. this isn't representative of the usual exp 😂

  • @rodimcgeesums633
    @rodimcgeesums633 Рік тому +4

    The Airlines profit margins aren't coming from the Operation and ticket Revenues it comes from the financing and collaborations with big banks and especially credit card companies that use and incorporate airline miles into their credit card business models!

  • @Sintrania
    @Sintrania Рік тому +6

    I love how they always say you don't skimp on spending to make sure it's safe and we have boeing going yolo on cutting cost.

  • @skyhigh2118
    @skyhigh2118 Рік тому +39

    I'm a pilot with an Indian airline. Here's something that'll make Indian airline travelers feel more comfortable: the training you see being given here to cabin crew is of very high standards and hence costs a lot of money and takes a lot of time, and is therefore not given to Indian airline cabin crews. The training given is very substandard and mostly on paper.

    • @anishannayya1
      @anishannayya1 Рік тому +3

      "I am Indian and want to come to America."

    • @skyhigh2118
      @skyhigh2118 Рік тому +18

      @@anishannayya1 what am I, a visa agent?

    • @richagupta7591
      @richagupta7591 Рік тому +8

      After flying with multiple airlines across the world I can safely say flying in India and most of Asia is better than the West. Our pilots and crew are top notch, they are warm and smiling. Free checked in luggage, free cabin bag , sometimes full serviced otherwise very affordable on board food are some of the amazing perks we take for granted. Our prices are still alright, of course I wish it was cheaper but still not too shabby, my employees travel by air now so that says something about affordability. American, Australian and German crews are the worst in my opinion. Oh and also security checks in India are thorough but they don't scare and bully people like TSA in America. That makes a lot of difference too. And if you fly international, immigration has become such a breeze whether departing or arriving.

    • @sav47
      @sav47 Рік тому +1

      What a rubbish comment! Maybe you fly for a substandard airline, that imparts substandard training to your cabin crew. Most Indian airline cabin crew go through training for over 60 days and only on 3 aircraft types which is set by the regulator, and which is not the case in the West.
      Also talking about Indian pilots and their perks, maybe you should refuse staying in 5* luxury hotels on a single room basis during layovers, while the cabin crew are thrown into 2* motels on a sharing basis. That might help your airline cut costs and save more money, and turn a profit someday.

    • @___beyondhorizon4664
      @___beyondhorizon4664 Рік тому +2

      The only time I flew Copa airlines domestically in Columbia, they let me take my coffee thru TSA ☺️

  • @LMays-cu2hp
    @LMays-cu2hp Рік тому +1

    Thank you for sharing..I come from a nice legacy airline out of Chicago. It has been so nice being with United Airlines.

  • @3coins.
    @3coins. Рік тому +5

    This was great. I had no idea. Big flying restaurants.

  • @EvilBaggOBolts
    @EvilBaggOBolts Рік тому +37

    If airlines really cared about "wellbeing" of customers they would give people in economy more leg space and reclining angle. Especially long haul flights.
    But no they stuff people maximumly and with absurd seat widths.

    • @jadecoolness101
      @jadecoolness101 Рік тому +16

      "they are pouring money into keeping customers safe and comfortable" meanwhile they're shrinking the seats every year, but ok

    • @smudger671
      @smudger671 Рік тому +1

      I hate people who recline a seat in my face.

  • @axnyslie
    @axnyslie Рік тому +5

    "Keeping you comfortable in the sky" unless you're 5 ft tall or less, there is no such thing as "comfort" on a tin sardine can in the sky.

    • @nahor88
      @nahor88 Рік тому +1

      It was even worse with mask mandates; you're already uncomfortable, now your breathing is restricted and you have elastic bands digging into your ears.

  • @phranerphamily
    @phranerphamily Рік тому +1

    Really gleened a lot of good info from this video. Thank you Business Insider.

  • @ethymith
    @ethymith Рік тому +26

    How come I have never seen airline food that good?
    Edit: I wrote this comment because I wondered how western airlines over in American spend their money and not to complain.

  • @penguin902
    @penguin902 Рік тому +15

    I'm gonna watch this but we all know airlines are overpriced and still screw the consumer.

    • @chazlon5061
      @chazlon5061 Рік тому

      spider the ohio went to a hoppa log ahuh... jones? jones?

  • @TimersAndMore
    @TimersAndMore Рік тому +8

    Nice to see how airline companies work from the inside. I knew there were a lot of people working in aviation, but so many.

  • @maksc3781
    @maksc3781 Рік тому +3

    Overbooking should be illegal !

    • @starventure
      @starventure Рік тому

      If overbooking should be illegal, then no showing for a flight should incur a penalty. You cheated them out of the money you agreed to pay and left them no time to get a new passenger, you should pay a fine for being a deadbeat.

  • @agussw8908
    @agussw8908 Рік тому +1

    First time i know cost breakdown of airlines. Thank you.

  • @alexhimelblau9252
    @alexhimelblau9252 Рік тому +4

    People just complain about everything. It’s a flight not a resort

  • @bigskybob
    @bigskybob Рік тому

    with that fleece vest on and the torso dummy, the CPR training looked JUST LIKE THE SCENE from the office.

  • @MauiXoXo
    @MauiXoXo Рік тому +2

    I'm glad I came home alive from our trip. Safety is important to me. I don't care about comfort, just wanna come home alive. 😘😇

  • @lite1526
    @lite1526 Рік тому +7

    One of my favourite channel, new and fresh content always.

  • @Princess-nb1my
    @Princess-nb1my Рік тому +108

    After making bad crypto investments over the last two years, I started to really educate myself, I finally learned to stop chasing pumps, I started to DCA with money I can (sort of) afford to lose on a few good projects and on two wild cards..and I found out managing risks adequately ensures trading success.
    Grateful to the guidance and needed help I got as well from more experienced traders.

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      @ethanmcgregor4739 Рік тому

      There's way too many information out there, its really complicated atimes to know which strategy to stick to that will just be suitable for you.

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      @rodriguezmarianne2436 Рік тому

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    • @Princess-nb1my
      @Princess-nb1my Рік тому

      You can get in touch with, Emilia E Arias.
      You can find her on the net.

    • @gabrielancelotti9450
      @gabrielancelotti9450 Рік тому

      Been trying to learn about trading to secure extra income earnings and this comment came in handy.
      Thanks 😊

    • @rodriguezmarianne2436
      @rodriguezmarianne2436 Рік тому

      I just searched and found her web blog and I've reached out hoping to get a response soon.

  • @mokotedimogadime8567
    @mokotedimogadime8567 Рік тому +2

    Queues, delays, overbooking and cancellations are at the heart of travel misery.

  • @javianjohnson8746
    @javianjohnson8746 Рік тому +1

    Wow. VERY informative video here

  • @prepordietryin9119
    @prepordietryin9119 Рік тому +3

    "Other expenses" stated is taking care of the CEO and making sure all the higher-ups getting nasty nasty bonuses

  • @MrLegendra
    @MrLegendra Рік тому +3

    Would've been interesting if Business Insider disclosed that this video was funded by an Airlines Interest Group

  • @episodesglow
    @episodesglow Рік тому +1

    Can't believe they used The Office clip for the CPR segment 😂

  • @RightyRonaldo
    @RightyRonaldo Рік тому

    Great video :]

  • @d40i
    @d40i Рік тому +5

    Technically, Rolls-Royce have the largest engine test cell in the world in Derby (Test Bed 80)

  • @aishdesai
    @aishdesai Рік тому +3

    Biggest companies in the Airline Catering Services industry in the US. IBIS World covers 3 companies in the Airline Catering Services industry, including LSG Sky Chefs, Gate Gourmet Canada Inc. and Flying Food Group LLC.

  • @jtjr26
    @jtjr26 Рік тому +2

    There was a lot of information in this piece about what airlines are doing but not a lot about why most travelers are miserable when they fly. Honestly, it seemed like PR for the airlines and not a real look at why the passenger experience is so bad.

  • @mattheweburns
    @mattheweburns Рік тому +1

    There is also a painting facility in Pooler Georgia near Savannah

  • @sethewan2102
    @sethewan2102 Рік тому +4

    On stock buybacks to shareholders to increase stock value and larger dividends. That is what they really spend their money on.

    • @LeBooth
      @LeBooth Рік тому

      This is the real answer

  • @4KChillVibes.
    @4KChillVibes. Рік тому +69

    I used to work in the accounts payable section for a major international airline and can tell you that almost no airline pays the prices qouted for aeroplanes, they can pay as low as 10% of the 300 million your qouting, and airlines rent a huge amount of their fleet from companies like Aercap and others.

    • @yengsabio5315
      @yengsabio5315 Рік тому +1

      10%? Is that for a brand-new aircraft? Thanks in advance!

    • @currygod4117
      @currygod4117 Рік тому

      @@yengsabio5315 no thats probably used

    • @4KChillVibes.
      @4KChillVibes. Рік тому

      @@yengsabio5315 yes it was new on the two contract purchases we did and it was such a low price because of the volume of the purchase and the timing of it. airlines pay much higher prices when they dont plan ahead and either opting to have long delivery times or if they are placing purchase orders when manufacturers have full order books.

    • @4KChillVibes.
      @4KChillVibes. Рік тому

      @@currygod4117 No. it was new on the two contract purchases we did and it was such a low price because of the volume of the purchase and the timing of it. Most of the airlines play one company off the other if they can, say for instance boeing gains huge orders from a company and airbus doesn't some airlines will use that oportunity to approach airbus and try to hammer out a deal so that airbus can announce similar order figures for shareholders to be appeased. most companies will never buy second hand planes as after certain amounts of hours the entire engines need to be striped to bare parts or even replaced its at that point they lease from the aviation leasors who have to take on those costs which are huge. the montly rent for the planes in the company i worked for weren't actaully that bad considering the average monthly spend.

  • @Mus1c1luv
    @Mus1c1luv Рік тому +1

    Really interesting video

  • @wadahabbasher
    @wadahabbasher Рік тому +2

    Certainly some COI but overall good video, well presented

  • @LeftistUprising
    @LeftistUprising Рік тому +18

    11:14 - The pilots totally deserve those wages! Also, the fact that others got a 7.5% raise is NOT a good thing when prices are going up at 9% a year these days.

    • @richpea2
      @richpea2 Рік тому +4

      Mostly needed by the pilots to pay back the massive training costs they take on pre- and early-career!

  • @rilke3266
    @rilke3266 Рік тому +60

    More channels could take note of insider. High quality and actually interesting content that is consistent.

  • @notbing
    @notbing 8 місяців тому +1

    As Tristan Tate said back in the 1900's flying was expensive and only the rich people could afford it. Now the luxury is still there but you have to pay thousand's of dollars to get the luxury of flying in the wide cushy seats with luxurious food.

  • @edum.6353
    @edum.6353 Рік тому

    it boils down that there's not enough people to work in that industry and the demand for ticket flights keep growing and growing

  • @Mirtya29
    @Mirtya29 Рік тому +4

    As a frequent flyer. I always enjoy my flights: on-time, the food is good, the service is good, every flight experience is always good, as expected, baggage handling is so-so (they broke one of my luggage, maybe i had a cheap luggage) and price is always reasonable.

  • @aishdesai
    @aishdesai Рік тому +3

    Airline caterers generate revenue through the provision of full meals, beverages, snacks and other items, such as cutlery, napkins and cups.

  • @Jade-St28
    @Jade-St28 Рік тому +1

    Flying long distances in economy class is such a miserable experience ...I'm not even tall or big but it's just so cramped, and the seat's so weirdly shaped that it hurts my back and neck that I'd even find plastic bus seats more comfortable to sit on for 9 hours

  • @poundtownpooppusher4809
    @poundtownpooppusher4809 Рік тому +2

    I’m honestly shocked the can do a major repair on a jet engine in only a month that’s really amazing

  • @curlyhairdudeify
    @curlyhairdudeify Рік тому +8

    I was like.... I don't remember being given food or water on my last trip... Then, I saw "Qatar Airlines"...
    Yeah, America losing on almost everything.

    • @leoross5777
      @leoross5777 Рік тому

      im pretty sure the taxpayer pays for qatars largess as well

  • @lanycera
    @lanycera Рік тому +4

    Modern flying is outrageous - I'm a small person and have barely any space / comfort. I have no idea how bigger people fly long distances. The best I've experienced was Emirates Premium Economy but it's not cheap.

    • @johnl.7754
      @johnl.7754 Рік тому +3

      People aren’t willing to pay for more space or better experience.

    • @Totalinternalreflection
      @Totalinternalreflection Рік тому

      @@johnl.7754 no its about airlines extracting as much profit as possible, welcome to free market capitalism.

    • @RangersFan94
      @RangersFan94 Рік тому +4

      @@Totalinternalreflection your answers aren't mutually exclusive. Airlines are able to extract so much profit while giving the average flyer a dogshit experience *because* they know for a fact that most people aren't willing to pay for more space or a better experience. These multi-billion $ corporations have dozens of applied mathematicians writing optimization algorithms with $50,000-per-license engines that utilize millions of variables, that are then passed to their armies of data scientists to crunch. They know they don't have to worry about losing profit by cutting comfort because they have decades of data to draw from with billions of new data points coming in every day that tell them that economy class passengers can be treated like dirt and they'll keep coming back for more.

  • @lancesay
    @lancesay Рік тому

    very insightful...

  • @oxtinposs9451
    @oxtinposs9451 Рік тому +1

    Some captains for wide body aircraft here in the states make over $350/hour

  • @voltairengaCF
    @voltairengaCF Рік тому +3

    Thanks for showing the Tunisian airport as a message/place for the dissatisfied people.
    It really hurts to see our airport in such conditions..

  • @aishdesai
    @aishdesai Рік тому +19

    The ovens on an aircraft are specialized convection ovens with food heating using hot air. Microwaves are not used (although some early 747s did have them onboard). The meals are loaded on trays into the oven. Most meals take around 20 minutes to heat, and of course, they are heated and served in batches.

    • @MrAwesomeSaucem
      @MrAwesomeSaucem Рік тому +3

      Thanks for the info!

    • @juliesczesny90
      @juliesczesny90 Рік тому

      I noticed, 😊

    • @mike48084
      @mike48084 Рік тому

      Did someone ask a question?

    • @dbclass4075
      @dbclass4075 Рік тому

      Is the hot air sourced from bleed air?

    • @mike48084
      @mike48084 Рік тому

      @@dbclass4075 not sure if this is a serious question or a joke, but you just proved you know nothing about aircraft galleys and nothing about convection ovens in one sentence. Good job

  • @Draxis32
    @Draxis32 Рік тому +1

    BTW that 12,000 piece of metal is because there are very few companies that are able to make those parts and machine then. The tolerances required for aviation are as strict as they get and the metallic structure must be formed from a single crystal which is already hard on it's own, imagine shaping it.

  • @wellardsmith3629
    @wellardsmith3629 Рік тому

    Very interesting. Thanks.

  • @cornelishuman7376
    @cornelishuman7376 Рік тому +4

    Your question: Why are passengers still unhappy after all this effort?
    My answer: As passenger the ticket buying experience is terrible. Its Always a hustle, and it always leaves you wondering what
    price you could have got etc etc. By then, I dont care what the flight was like as much as the feeling of having paid double what the person next to me did.

    • @briangasser973
      @briangasser973 Рік тому +2

      They are unhappy because most buy the lowest cost ticket on Spirit, Frontier, or another airline and expect service levels beyond what they paid. You dont pay McDonald's prices and expect steakhouse quality or service.

  • @edwardboylan4187
    @edwardboylan4187 Рік тому +4

    I guess stock buy backs fits in 'other'

  • @flyingmiran
    @flyingmiran Рік тому

    Great video

  • @mikethemechanic7395
    @mikethemechanic7395 Рік тому +1

    In the 90s would always bring my own food in airplanes when no one else had the idea. I would get rid of the food and Require all passengers buy food at the airport at an decent price.

  • @CatsMeowPaw
    @CatsMeowPaw Рік тому +3

    I don't care how good the food is or how much the staff smile. I care about one thing: space.

    • @thelemurofmadagascar9183
      @thelemurofmadagascar9183 Рік тому +1

      Literally. The staff can be as rude as they want and I wouldn't care one bit as long as I have room. I'm a pretty tiny person with short legs, and even I feel incredibly uncomfortable during flights. I can't imagine how much worse it is for average or tall people.

    • @Mia-xe9md
      @Mia-xe9md Рік тому +2

      They should get their big boss to sit in a normal economy chair for 10hours.