Love your channel! Just wanted to say that I set mine up with the c wire adapter and had no issues and i've been super happy with it! i had never messed with a hvac system or changed a thermostat before this project either. i thought the 30 minute time quote they gave was unrealistic but outside of that i was super happy with the entire process.
I just received my pre-order Wyze thermostat and installed it. This is by far the best thermostat I have installed. Easy step by step instructions with videos if you need them. The Nest was a pain to try to install. I made sure my system was compatable before I ordered it. Follwed their instructions and part way through Nest stated I need a professional to install my thermostat because I have a dual fuel heating system. Returned it!! I have 2 Honeywells 9585(?) and both work well, pretty easy to install, but wire connecting posts are all near the center and hard to get wires into the posts. No problems with Wyze, post on top and bottom and far enough away so you can insert the wires easily. Also no problem with duel fuel setup on the Wyze or Honeywell. They ask you what you have and dsiplay what wires go were. So the smart Nest couldn't have done this without calling a professional installer. The Honeywells are hard to use at the thermostat. Touch areas do not respond sometimes. You have to go through several layers of menus to chage schedules and have to back out of all the menus to get to the main screen. I do like the main screen that has all the info right there all the time including outdoor temp. I use the Honeywell app to control the thermostat, so much easier to do, you do not have to go through all the menus to change a simple setting. I really like the Wyze, but I'll have to see how it works over time. One thing I'm having problem with is Alexa control. Alexa will not find my Wyze thermostat. The Honeywells work OK with Alexa. When I try to add the thermostat to Alexa, they give you manufacture choices. Nes and Honeywell are there, Wyze is not. I think this is the problem I just email Wyze support, I'll see what they say. So for $50 Wyze, $100 Honeywell or the $200 Nest. I lean towrds the Wyze. The Nest is terrible for the price. I hope the Wyze holds up. ** I had a C wire on my system, so I didn't have to use the module *** Update: Problem with schedules. I created schedules for heat early AM and end heat 2 hours later. I want the temp to continue to drop about 10 degrees before coming on before the next 4PM schedule heat time. Since I live in a mild climate the heat usually will not come on until the next scheduled time. Problem is the Wyze will not follow the schedule times. It will come on between times even if the temp is only 2 degrees lower. I tried the AWAY state, but it still continued to come on early.I contacted Wyze, wait time on phone about only 10 minutes. They confirmed that I would have heat continue to be on because even in AWAY state the thermostat will read by phone's bluetooth and stay in the HOME state. The schedules can not be overriden at this time. They will look into adding a way to turnoff bluetooth link in a future firmware update. My Alexa connection problems is known and they are working on a solution. So, I'm thinking we are beta testers for this thermostat so they can find the bugs in the system. This is something I don't like, they should have done more in-house testing. Honeywell is looking better at this time. No problems with schedules, it has followed them all the time for the last year. It connected to Alexa with no problems and functions using Alexa voice commands. I really don't need my phone to tell the thermostat I am home. I can use the app to say I'm home or turn on the thermostat before I get home using the app. I'd rather have the thermostat follow the schedule times I set as pirority functions and let me choose to deviate from them when I need. The Honeywell does this well, hope the Wyze will get an update to do this very soon or I'll send it back before the 30 day timeline is up.
I have a lot of Wyze products I have the doorbell camera on pre-order, I wanted to get this thermostat but my new HVAC system came with a ecobee thermostat and so far I like it.
Thanks for this video. I just received my Wyze Thermostat today. Like you, I'm pretty sure I don't have the C wire. I will check out my system and see what I need to do before installing the thermostat.
I was going to say if you follow the instructions in the app after the adapter it tells you to use the G as C your Hvac guy prob skipped C for a reason in the first place.
Reminds me of the error I made installing the Ecobee power injector as we only had 4 wires. I didn't read far enough into the instruction booklet and just hooked up the wires to the matching colors as they were. Turns out the instructions specified that I needed to not make assumptions as the wires weren't hooked up the 'standard' way when using the power injector. If only I had read it to the end I would have saved hours of troubleshooting and problems I caused with that unneeded troubleshooting. Also, I wouldn't recommend anyone hook up Nest thermostat unless you have a C wire. You might not have problems, like lifehackster hasn't yet, but you might end up like me and have the part that starts it burn out because that is how Nest gets power, constantly doing very short starts and stops to get power flowing but not spin up the fan. Had to pay $400 to have a new board installed after bout 2 years.
What you have there will work fine. All you need to do is connect that blue wire to the "c" in the air handler. Then connect the other end to "c" on the tstat. This wire is not a constant 24volts, it's the common side of the transformer. The red wire is the 24 volt line.
@@LifeHackster As Rich said you have all that you need right there. When you began set up it asked you what wires you had and you listed four. But when you realized that you had the blue wire available at the control board, you then hooked it up correctly at the thermostat. But I believe that the thermostat was still under the impression that you still set it up to run on four wires. You should hook that green wire back up and redo the set up from the beginning , telling the thermostat that you have a five wire set up.
i had some what of the same issues.. but if you look at the instruction pictures.. it has you reliable a few of the old wires to a different Lable that you had listed prior.. it is very easy to miss the steps as it seems repetitive. for myself I didn't have a C wire also.. i had to go up to the Attic and link all wires but the C wire on the adapter is linked to the C wire slot on the Pannel.. then headed back to the thermostat i had to Wire My R to the RH and MY G to the C and then every thing worked out.. i hope that this help some.. let me know if so.. thanks..
Same thing happened to me but the issues was that when you first started the install you told the app that you did not have a c wire and it wanted you to install the adapter. I started over and selected I had he c wire (which you installed) and I did not get the wrong wire message and it works perfectly. Hope that helps!
Hello LifeHackster, I found ur chanel right now and ur reviews are awesome! 🙏I have an important question to you: I want to buy an indoor camera wich i can install in my parents flat. (They want it also, just that u know). My mom tells me often, that nearly every month or day something got stolen... . 2 years ago,I bought and setted up an indoor camera called: Nokia Withings home. Everything worked fine till last year. The App doesnt work now and nokia doesnt update it bcs the camera is already "old". I don't know what is happening in their house and i want to find it out bcs slowly it gets me on the nerves... . Now I want to buy an indoor camera. I want to place it on the ceiling in the corridor or anywhere else, where it is fixed. I want that they and me can see on the app what is happening and get an alert when sombody want to enter their house. What i want 100% as well is, that the camera can save the recordings in a cloud, so i (alone) can see it from my Laptop or mobile anytime. I want to find out what is happening in their flat. I can't take it anymore😓. The camera could cost up to 300€/$ but i want that it has all these features. Pls help me, i can't take it anymore😔 Stay healthy, Alex
You didn't follow the directions. You added the blue wire when in the app you selected no common was available. The adapter has an internal jumper that changes the green fan wire to common. Which you land as the common wire.
The reason from what I’m seeing for your breaker tripping is because you need to hook up common to brown, not blue. Common is used as a ground to complete the 24 volt circuit and red is used as power. So from the looks of it your red and blue wire from the thermostat wire are connected to the same thing, which sends the 24 volts straight to ground thus tripping your breaker. But you need to look up your wiring diagram to make sure brown is common.
I am getting mine delivered tomorrow. I have been a big fan of Wyze since the beginning. Last few products I have been underwhelmed. I have 3 headphones going back.
I was also a bit underwhelmed with the Wyze Headphones. They sound good, but the noise cancellation just make it seem like you have a fan on in the room.
Hire an electrician? The thing about Wyse is that its pretty much a do-it-yourself products company. The need to call someone that will add to the cost makes this thermostat a no-go for me if I don't have a C wire.
We had an identical situation and had an un-used blue wire as well. We paid the A/C company who installed our unit to come out and install our c-wire. He also spliced our common wire to an un-used blue wire, which rendered the c-wire adapter absolutely useless, and he didn’t even install it. He put the blue wire in the c wire spot on the thermostat and it was done. The adapter is still in the box, and I would pay that service fee all over again. I cannot recommend just having a professional do it enough. It saved us so much stress in the end.
@@LifeHackster They're growing too fast and have lost they're original mission statement. They need to get back on track..... otherwise they'll just be another generic company.
Mine either. What they sell is 'anyone' can install it in 20 minutes. Once they have the money in their hands they tell you they suggest a professional install it. Their support is a nightmare! Even then, if you follow *their* advice, it is at your own risk. Risk my own home for advice they won't stand behind. Certainly not what they were selling. Fraud!
I like your videos as your not just showing the good but also the, bad & the ugly of the products. You have a problem with the WYZE thermostat ? What could be WYZES fault or it could be your wiring at home. What I liked is that you said you will come back at a later date to show the installation and workings of this unit. It’s nice to hear that you will try and sort this as most people would absolutely slate the product and return it without going that extra mile to show your subscribers. Happy new year to you and your friends and family and all the other subscribers
This is not uncommon I had to do the same thing for the ecobee 4 (PEK). It's really based on your HVAC system setup and age. Your furnace wiring looks like a spaghetti mess which isn't helping.
I tried to set this up and did not work , Did what your one did . Called WYZE and after an hour and 45 minutes on the phone with the so called "Tech" still did not work . I stuck my old Thermostat on and will pay more for the Nest . I guess there is a reason it is cheap.
LifeHackster, did your HVAC guy figure it out? I think you should connect blue to C, restart setup, tell it you have 5 wires, it should work. Follow up video would be great.
I might switch to the Nest if not just use what I already have. I tried installing the Wyze thermostat and have had nothing but issues. Bluetooth pairing issue. Green wire not connected issue. Network issue (nothing else has issues). I cant get to the point where I can actually use the thermostat, not even as a basic state. So I'll just uninstall it and put back my existing thermostat for now. Fun fact: The setup asked me which type of fuel W1 uses.
Life Hackster, Check out Technologuy video review of this Wyze Thermostat, he also had minor issues in self install, however he figured it out and now it works for him. Maybe you can learn from his fail and recover!
I have a simple forced air heater-only setup and it works well for me. I only use red wire (in Rc), white, green, and C. I'm very satisfied with this thermostat. I hope you can get yours running!
Got the same issues but found a way to make it work! Left the green wire disconnected, the "C" commun is needed for power so conected at both ends, also wire out the adapter as it should. Ended up with three wires on the commun connection in my furnace where it was only one wire before. But it was unnecessary difficult to do it they should have check older thermostat too, they didn't do their homework. Thumbs down to wyze on this product.
Same happened to me. When I opened the cover of my unit, instead of a neat control board there was a mess of wires . I had to pay an electrician to come and hook it up. It sure sounded easy though.
I had the same situation, but after watching this video, I connected the unused blue wire at my air handler with the other blue wire that went to my ground unit using the existing wire nut. I verified that I had 24VAC from the red wire to the blue wire at my thermostat and hooked it up with the blue C wire now available. Worked like a charm.
P. S . I almost forgot to mention No C Plug adapter needed just run the blue cord to the C plug port & connect it to the Constant power C @ the furnace.
WYZE worked good for me but the issue I had was it would heat on cold mode. A little research on UA-cam said to use brown wire instead of orange and BINGO! Perfect
Thanks for the video. I bought 2 of the Wyze thermostats and found the set up and assistance in installing the thermostat very straight forward. Now my house was built a year ago so I had all the wires necessary, I didn't need the C wire work around as it was there. For me, the installation, testing, and upgrading the firmware took about the 30 minutes Wyze said it would.
Google Nest is giving the Nest thermostat more integrative sensor capabilites. Wyze Thermostat will be just a wifi thermostat missing out on what Google is intentionally building ... a Google automated, 'secured' home environment. I believe, the Google Thermostat will be THE Google Hub integrating with SmartThings, IFTTT, Tuya, Thread, and Webcore, and keep it local. Note, I left out Alexa. I'm not impress with Wyze Thermostat.
I have multiple Wyze products...cameras and their thermostat....if you follow their install process (which is super easy for anyone with basic skills) generally no issues.....their support was flawless when because I DIDN'T follow correctly I had to make a correction. Don't be skeered IMO the products are phenomenal for the cost.
Of course if you have C wire on your control board then you just connect it directly on the WYZE module. I have C wire on the controller board but I do not have it run to my WYZE unit. Can I install without using C Adapter?
It's frustrating not being able to install things in my home but you made me frustrated watching you not install stuff in your home. You should have saved is all six minutes and said you could not install it.
I am in the exact position as you. I have the thermostat but have not started the installation yet. My furnace is setup like yours, no control board just a transformer. Right now I have an analog thermostat with a blue wire in the wall that is not connected. I dont know if the other end is connected on the furnace side yet. I was hoping this would have gone a lot smoother. I have to get up the motivation to dig into this thing now.
Ok, I was able to figure mine out after some research. I was fortunate enough to have an extra blue wire at my thermostat that wasnt being used. I hooked that to the "c " terminal of the wyze thermostat. Then I connected the other end of the blue wire to the "c" terminal of my furnace's transformer (my furnace is old and doesnt have a system board) and it all worked. I really like the thermostat so far. It even works with Alexa.
Thanks for the review! I definitely will have to check my wiring in 2 days when we get our new home. Our HVAC is from 2005... Hopefully it'll work. Happy new year!!
Hard to say for certain, but it looks like you installed it wrong. After you installed the C wire adapter, it shows you wiring up the thermostat. With the C wire adapter installed, the green wire that you have running to G is actually the C wire. Wyze even says this in the setup instructions through the app. So the green wire should run to C when using the C wire adapter. Or, since you discovered you have a C wire, remove the C wire adapter all together and just use the C wire directly. Perhaps that would fix your problem.
Hey lifehackster. I feel your pain, I installed two nest thermostats for family today. Out of the six thermostat installs I’ve done so far every single one of them had a wiring issue somewhere. It sounds like your “C” terminal isn’t what it claims if it trips your breaker every time. I hope you can find a solution, it might involve some clever googling of your control board.
Been a huge wyze fan since cam 1 but they are pushing too much stuff out too quick. That said I have like 3 preorders in. My v3 cam is not good and the outdoor alert time is ridiculous.
Ordered 8 of their light bulbs on 02 December. They were in stock and their email stated they would ship in 1-3 days. Tried to cancel the order two weeks later and they said they couldn't because it was "prepared for shipping". Finally threatened to go to the BBB (they have a C- rating with the BBB because of customer complaints) to get my money back after over 3 weeks of waiting and they were suddenly able to cancel the order. Cancelled a few preorders while I was at it. No more Wyze. I'll pay more for better.
Here’s how you get it to work, I have the same issues and setup as this reviewer. You will need to connect your yellow, red, green and white cable directly to the furnace circuit board if possible or wirer it up like this video showed. On the thermostat make sure the C, G, R, W, and Y are connected. Once you turn on the furnace power back on from the main and if you have a switch on the side of the furnace turn that on too your Wyze thermostat will power on. If your stuck on the Wyze screen and can’t get by it hold the button on the front of the thermostat for 15 seconds and restart the thermostat. In order to avoid the thermostat from turning off when you set the temp up is to skip the preferences. Maybe that will be fixed later with a patch but my Wyze thermostat is working perfectly now
From there website " 20 minutes DIY installation anyone can do. Installing a new thermostat is easier than you might think. The Wyze app guides you through the installation process, step-by-step." People that buy this should not have to go through this if this is what they state . I see a lot people getting electrocuted .
I’ll judge Wyze. I’m not impressed and will NOT advise anyone in my family to purchase anything from Wyze if the ask me. No support for Apple HomeKit, no Siri or shortcuts. Do Wyze even support Thread technology???? 🤔 I know Wyze is cheap and their software is clumsy but y’all keep paying them attention.
i would prefer the other one due to the backup battery that keeps your settings. i am guessing with the wyze theromostat it would have delayed notifications, person detection with a subscription, and not work as well in low light from 20 feet away in night vision ir mode but now has an ip65 rating (joking).
Nice informative videos, keep them coming! Did you ever find out the issue? I had to same issue as you did. Hooked it all up with the C wire and at the end tells me I have an extra wire (G wire) as well.
I had the same issue with my eco bee. I think key is checking what wires you already have, and also check if there are any wires hidden behind the existing thermostat plate. My case I had a C wire that was tucked inside and hidden.
Got mine and works great! I'm happy with it. I did not have a C wire, so i just ran one/updated my wiring to 18/5 vs 18/2. I preferred not to use the adapter, and I am only using it for heat. Suggestions to others, if you do not know what you are doing and cannot take photos to reverse error, hire a hvac pro not a youtube pro or hgtv superstar.
Wyze started off great but jumped the shark so early with the bathroom scale. The poor contracts they made with their business partners cause disruption with their current and planned (but announced) products combined with their lack of focus and quantity over quality approach, network instability, and poor data security practices leaves me no longer trusting Wyze. In the smart home category you must have the trust of your customers and sadly, I just don’t tryst Wyze anymore.
Recently replaced an older Honeywell Z-Wave thermostat with an Ecobee 3 lite due to diagnosing issues with a heat pump. It also has a similar setup to the Wyze. Does not have it's own battery and depending on your equipment also requires a C-Wire adaptor. But I can see why HVAC techs recommend the Ecobee. For the price ($149) it had the best features IMHO. The option to add multiple remote sensors that can give the thermostat a better picture of the home's needs was a big plus, too. I honestly was planning on getting a Johnson Controls GLAS thermostat because I loved the looks of it. But for something you really shouldn't be touching that often anyway, the Ecobee hardware and app was a better choice. I'd be interested in seeing your take if you ever review one of their products.
@@LifeHackster just to add to my last comment since I got your notification: the app actually notified me of a potential issue with our heat pump due to needing to run in AUX mode for too long overnight. Would have never known about it without that notification, maybe when I got the following months electric bill, lol. Not versed in other smart thermostats if they do this as well, but wanted to add that in my personal experience so far.
I got mine working after watching your video. Thanks
I like that wyze customer service was a actual help!
I LOVE my 3rd Gen Nest Thermostat... I've been running it for a year and half with no issues.
Well, I do have to go through my contact though..so the response was quicker.
Love your channel! Just wanted to say that I set mine up with the c wire adapter and had no issues and i've been super happy with it! i had never messed with a hvac system or changed a thermostat before this project either. i thought the 30 minute time quote they gave was unrealistic but outside of that i was super happy with the entire process.
Cool..thanks.
I just received my pre-order Wyze thermostat and installed it. This is by far the best thermostat I have installed. Easy step by step instructions with videos if you need them. The Nest was a pain to try to install. I made sure my system was compatable before I ordered it. Follwed their instructions and part way through Nest stated I need a professional to install my thermostat because I have a dual fuel heating system. Returned it!! I have 2 Honeywells 9585(?) and both work well, pretty easy to install, but wire connecting posts are all near the center and hard to get wires into the posts. No problems with Wyze, post on top and bottom and far enough away so you can insert the wires easily. Also no problem with duel fuel setup on the Wyze or Honeywell. They ask you what you have and dsiplay what wires go were. So the smart Nest couldn't have done this without calling a professional installer. The Honeywells are hard to use at the thermostat. Touch areas do not respond sometimes. You have to go through several layers of menus to chage schedules and have to back out of all the menus to get to the main screen. I do like the main screen that has all the info right there all the time including outdoor temp. I use the Honeywell app to control the thermostat, so much easier to do, you do not have to go through all the menus to change a simple setting.
I really like the Wyze, but I'll have to see how it works over time.
One thing I'm having problem with is Alexa control. Alexa will not find my Wyze thermostat. The Honeywells work OK with Alexa.
When I try to add the thermostat to Alexa, they give you manufacture choices. Nes and Honeywell are there, Wyze is not. I think this is the problem
I just email Wyze support, I'll see what they say.
So for $50 Wyze, $100 Honeywell or the $200 Nest. I lean towrds the Wyze. The Nest is terrible for the price.
I hope the Wyze holds up.
** I had a C wire on my system, so I didn't have to use the module ***
Update: Problem with schedules. I created schedules for heat early AM and end heat 2 hours later. I want the temp to continue to drop about 10 degrees before coming on before the next 4PM schedule heat time. Since I live in a mild climate the heat usually will not come on until the next scheduled time. Problem is the Wyze will not follow the schedule times. It will come on between times even if the temp is only 2 degrees lower. I tried the AWAY state, but it still continued to come on early.I contacted Wyze, wait time on phone about only 10 minutes. They confirmed that I would have heat continue to be on because even in AWAY state the thermostat will read by phone's bluetooth and stay in the HOME state. The schedules can not be overriden at this time. They will look into adding a way to turnoff bluetooth link in a future firmware update. My Alexa connection problems is known and they are working on a solution. So, I'm thinking we are beta testers for this thermostat so they can find the bugs in the system. This is something I don't like, they should have done more in-house testing.
Honeywell is looking better at this time. No problems with schedules, it has followed them all the time for the last year. It connected to Alexa with no problems and functions using Alexa voice commands. I really don't need my phone to tell the thermostat I am home. I can use the app to say I'm home or turn on the thermostat before I get home using the app. I'd rather have the thermostat follow the schedule times I set as pirority functions and let me choose to deviate from them when I need.
The Honeywell does this well, hope the Wyze will get an update to do this very soon or I'll send it back before the 30 day timeline is up.
I have a lot of Wyze products I have the doorbell camera on pre-order, I wanted to get this thermostat but my new HVAC system came with a ecobee thermostat and so far I like it.
Thanks for this video. I just received my Wyze Thermostat today. Like you, I'm pretty sure I don't have the C wire. I will check out my system and see what I need to do before installing the thermostat.
You are welcome.
You need c-wire adapter that white wire C connect to brown or blue wire in HVAC. And green wire connect into C on plate. That it and no issues
I was going to say if you follow the instructions in the app after the adapter it tells you to use the G as C your Hvac guy prob skipped C for a reason in the first place.
I have to do the setup again after my AC guy check my system..I concerned on my breakers tripping..
Reminds me of the error I made installing the Ecobee power injector as we only had 4 wires. I didn't read far enough into the instruction booklet and just hooked up the wires to the matching colors as they were. Turns out the instructions specified that I needed to not make assumptions as the wires weren't hooked up the 'standard' way when using the power injector. If only I had read it to the end I would have saved hours of troubleshooting and problems I caused with that unneeded troubleshooting.
Also, I wouldn't recommend anyone hook up Nest thermostat unless you have a C wire. You might not have problems, like lifehackster hasn't yet, but you might end up like me and have the part that starts it burn out because that is how Nest gets power, constantly doing very short starts and stops to get power flowing but not spin up the fan. Had to pay $400 to have a new board installed after bout 2 years.
I did this and the problem i was having was it was turning my ac on in heat mode
What you have there will work fine. All you need to do is connect that blue wire to the "c" in the air handler. Then connect the other end to "c" on the tstat. This wire is not a constant 24volts, it's the common side of the transformer. The red wire is the 24 volt line.
Also, tell the new Tstat you have a common wire.
I’ll do the setup again after my AC guy check my system. I’m concerned on the tripping breaker switch.
@@LifeHackster As Rich said you have all that you need right there. When you began set up it asked you what wires you had and you listed four. But when you realized that you had the blue wire available at the control board, you then hooked it up correctly at the thermostat. But I believe that the thermostat was still under the impression that you still set it up to run on four wires. You should hook that green wire back up and redo the set up from the beginning , telling the thermostat that you have a five wire set up.
Thank you for the review. This seems like more than I would be comfortable possibly having to tackle. Pass.
i had some what of the same issues.. but if you look at the instruction pictures.. it has you reliable a few of the old wires to a different Lable that you had listed prior.. it is very easy to miss the steps as it seems repetitive. for myself I didn't have a C wire also.. i had to go up to the Attic and link all wires but the C wire on the adapter is linked to the C wire slot on the Pannel.. then headed back to the thermostat i had to Wire My R to the RH and MY G to the C and then every thing worked out.. i hope that this help some.. let me know if so.. thanks..
I have to redo the setup once my AC guy looked at the wiring and find the reason why my breaker switch is tripping..thanks.
Same thing happened to me but the issues was that when you first started the install you told the app that you did not have a c wire and it wanted you to install the adapter. I started over and selected I had he c wire (which you installed) and I did not get the wrong wire message and it works perfectly. Hope that helps!
You're not alone. If you follow Wyze Facebook group, Reddit group, or their online forum then you will find many echo your experience.
DIY isn't for everyone. Everyone can have different systems in their dwelling, this is why at times it's best to hire a professional.
Hello LifeHackster,
I found ur chanel right now and ur reviews are awesome!
🙏I have an important question to you:
I want to buy an indoor camera wich i can install in my parents flat. (They want it also, just that u know). My mom tells me often, that nearly every month or day something got stolen... . 2 years ago,I bought and setted up an indoor camera called: Nokia Withings home. Everything worked fine till last year. The App doesnt work now and nokia doesnt update it bcs the camera is already "old". I don't know what is happening in their house and i want to find it out bcs slowly it gets me on the nerves... . Now I want to buy an indoor camera. I want to place it on the ceiling in the corridor or anywhere else, where it is fixed. I want that they and me can see on the app what is happening and get an alert when sombody want to enter their house. What i want 100% as well is, that the camera can save the recordings in a cloud, so i (alone) can see it from my Laptop or mobile anytime. I want to find out what is happening in their flat. I can't take it anymore😓. The camera could cost up to 300€/$ but i want that it has all these features.
Pls help me, i can't take it anymore😔
Stay healthy, Alex
I answered you in the other video comment. Thanks.
You didn't follow the directions. You added the blue wire when in the app you selected no common was available. The adapter has an internal jumper that changes the green fan wire to common. Which you land as the common wire.
I will redo the setup soon. Thanks.
Glad I watched this before I ordered one now to check my wiring
Hi the green turns into c wire if you use the c wire adapter.
Yes. I’ll be redoing the setup again soon. Thanks.
Informative video. Thanks. Hey, did you get a razor for Christmas...lol
Lol..yup..I have to shave now ;)
The reason from what I’m seeing for your breaker tripping is because you need to hook up common to brown, not blue. Common is used as a ground to complete the 24 volt circuit and red is used as power. So from the looks of it your red and blue wire from the thermostat wire are connected to the same thing, which sends the 24 volts straight to ground thus tripping your breaker. But you need to look up your wiring diagram to make sure brown is common.
I am getting mine delivered tomorrow. I have been a big fan of Wyze since the beginning. Last few products I have been underwhelmed. I have 3 headphones going back.
I was also a bit underwhelmed with the Wyze Headphones. They sound good, but the noise cancellation just make it seem like you have a fan on in the room.
They are just releasing too many products...and I’m not sure their support can handle questions and issues on them.
I have this thermostat installed. I'm waiting on home assistant integration :)
I had an issue with Nest. Nest went dead and wasn't charging. Stopped working and no longer had control of my heating system.
same issue, any fix?
Hire an electrician? The thing about Wyse is that its pretty much a do-it-yourself products company. The need to call someone that will add to the cost makes this thermostat a no-go for me if I don't have a C wire.
We had an identical situation and had an un-used blue wire as well. We paid the A/C company who installed our unit to come out and install our c-wire. He also spliced our common wire to an un-used blue wire, which rendered the c-wire adapter absolutely useless, and he didn’t even install it. He put the blue wire in the c wire spot on the thermostat and it was done. The adapter is still in the box, and I would pay that service fee all over again. I cannot recommend just having a professional do it enough. It saved us so much stress in the end.
AC guys around here don`t come cheap. I would say if I had done what you did it would be $200 . Not worth that to me.
Wyze is literally the definition of quainty over quality
I agree..their products are all over the place.
@@LifeHackster They're growing too fast and have lost they're original mission statement. They need to get back on track..... otherwise they'll just be another generic company.
@@YukonHawk1 I'm waiting for their robo vac, I paid plenty so hopefully it'll work as advertised..🤞
What a bummer that it didn't work! Wyze should have released a model with an internal battery.
I’ll make it to work..I just need my wiring checked by an AC guy making sure I didn’t mess it up the first time I wired it..
I was considering ordering the Wyze thermostat...but not now, too complicated not worth the trouble. I think there are other alternatives out there
The others probably need the "c" wire as well.
Mine either. What they sell is 'anyone' can install it in 20 minutes. Once they have the money in their hands they tell you they suggest a professional install it. Their support is a nightmare! Even then, if you follow *their* advice, it is at your own risk. Risk my own home for advice they won't stand behind. Certainly not what they were selling. Fraud!
I like your videos as your not just showing the good but also the, bad & the ugly of the products. You have a problem with the WYZE thermostat ? What could be WYZES fault or it could be your wiring at home. What I liked is that you said you will come back at a later date to show the installation and workings of this unit. It’s nice to hear that you will try and sort this as most people would absolutely slate the product and return it without going that extra mile to show your subscribers. Happy new year to you and your friends and family and all the other subscribers
Thank you.. and Happy New Year to you too..and yes, I’ll redo the setup once my HVAC guy checks my wiring and find the reason of my tripped switch.
This is not uncommon I had to do the same thing for the ecobee 4 (PEK). It's really based on your HVAC system setup and age. Your furnace wiring looks like a spaghetti mess which isn't helping.
I know..my wiring is a mess..
I tried to set this up and did not work , Did what your one did . Called WYZE and after an hour and 45 minutes on the phone with the so called "Tech" still did not work . I stuck my old Thermostat on and will pay more for the Nest . I guess there is a reason it is cheap.
LifeHackster, did your HVAC guy figure it out? I think you should connect blue to C, restart setup, tell it you have 5 wires, it should work. Follow up video would be great.
I might switch to the Nest if not just use what I already have. I tried installing the Wyze thermostat and have had nothing but issues.
Bluetooth pairing issue. Green wire not connected issue. Network issue (nothing else has issues). I cant get to the point where I can actually use the thermostat, not even as a basic state. So I'll just uninstall it and put back my existing thermostat for now.
Fun fact: The setup asked me which type of fuel W1 uses.
Experienced similar issues
Life Hackster, Check out Technologuy video review of this Wyze Thermostat, he also had minor issues in self install, however he figured it out and now it works for him. Maybe you can learn from his fail and recover!
I have a simple forced air heater-only setup and it works well for me. I only use red wire (in Rc), white, green, and C. I'm very satisfied with this thermostat. I hope you can get yours running!
Just installed one yesterday - C Adapter sucks, but after 15 minutes crawling around the attic got it installed and the new thermostat works great.
Got the same issues but found a way to make it work!
Left the green wire disconnected, the "C" commun is needed for power so conected at both ends, also wire out the adapter as it should. Ended up with three wires on the commun connection in my furnace where it was only one wire before. But it was unnecessary difficult to do it they should have check older thermostat too, they didn't do their homework. Thumbs down to wyze on this product.
Same happened to me. When I opened the cover of my unit, instead of a neat control board there was a mess of wires . I had to pay an electrician to come and hook it up. It sure sounded easy though.
I had the same situation, but after watching this video, I connected the unused blue wire at my air handler with the other blue wire that went to my ground unit using the existing wire nut. I verified that I had 24VAC from the red wire to the blue wire at my thermostat and hooked it up with the blue C wire now available. Worked like a charm.
P. S . I almost forgot to mention No C Plug adapter needed just run the blue cord to the C plug port & connect it to the Constant power C @ the furnace.
WYZE worked good for me but the issue I had was it would heat on cold mode. A little research on UA-cam said to use brown wire instead of orange and BINGO! Perfect
Thanks for the video. I bought 2 of the Wyze thermostats and found the set up and assistance in installing the thermostat very straight forward. Now my house was built a year ago so I had all the wires necessary, I didn't need the C wire work around as it was there. For me, the installation, testing, and upgrading the firmware took about the 30 minutes Wyze said it would.
I did everything like it said and I’m taking it back to Home Depot tomorrow piece of crap
Hey friend pls don't forget check Email for collaboration inquiry
Google Nest is giving the Nest thermostat more integrative sensor capabilites.
Wyze Thermostat will be just a wifi thermostat missing out on what Google is intentionally building ... a Google automated, 'secured' home environment.
I believe, the Google Thermostat will be THE Google Hub integrating with SmartThings, IFTTT, Tuya, Thread, and Webcore, and keep it local. Note, I left out Alexa.
I'm not impress with Wyze Thermostat.
You sound like a google fan-boy, nothing more. The wyze thermostat works flawlessly with google home.
Looks like you added the c wire to the incorrect wire nut my friends was the same setup I can help you dm me on Instagram I can help you!
Yes, I did. I will be setting this up again soon. Thanks.
I just like when things are easy to install but every home setup is different. I'm curious to see how it works once the issues are sorted.
I’ll be redo the setup once my HVAC guy checked my wiring and making sure I didn’t mess it up.
@@LifeHackster Please keep us posted as I am in the same spot as you. I'll be curious to see how you resolve it. Please make a video of the process.
you have to change your 4-wires to 5-wires then you won't need the adapter.
I have 3 different wiring connecting to each other going from HVAC to thermostat and that could be something to look into
I’ll be checking it with my HVAC guy..thanks.
I have multiple Wyze products...cameras and their thermostat....if you follow their install process (which is super easy for anyone with basic skills) generally no issues.....their support was flawless when because I DIDN'T follow correctly I had to make a correction. Don't be skeered IMO the products are phenomenal for the cost.
:)
Wyze all the way!!!
Of course if you have C wire on your control board then you just connect it directly on the WYZE module. I have C wire on the controller board but I do not have it run to my WYZE unit. Can I install without using C Adapter?
You can but you need to install the C-wire adapter.
Thanks, could you make a video of the Sensi thermostasts
It's frustrating not being able to install things in my home but you made me frustrated watching you not install stuff in your home. You should have saved is all six minutes and said you could not install it.
I have a similar wire setup on my upstairs furnace. I am going to try and connect my C wire to see if I can get it to work
So did you do an update?
I am in the exact position as you. I have the thermostat but have not started the installation yet. My furnace is setup like yours, no control board just a transformer. Right now I have an analog thermostat with a blue wire in the wall that is not connected. I dont know if the other end is connected on the furnace side yet. I was hoping this would have gone a lot smoother. I have to get up the motivation to dig into this thing now.
Ok, I was able to figure mine out after some research. I was fortunate enough to have an extra blue wire at my thermostat that wasnt being used. I hooked that to the "c " terminal of the wyze thermostat. Then I connected the other end of the blue wire to the "c" terminal of my furnace's transformer (my furnace is old and doesnt have a system board) and it all worked. I really like the thermostat so far. It even works with Alexa.
Thanks for the review! I definitely will have to check my wiring in 2 days when we get our new home. Our HVAC is from 2005... Hopefully it'll work. Happy new year!!
Happy new year to you too.
Hard to say for certain, but it looks like you installed it wrong. After you installed the C wire adapter, it shows you wiring up the thermostat. With the C wire adapter installed, the green wire that you have running to G is actually the C wire. Wyze even says this in the setup instructions through the app. So the green wire should run to C when using the C wire adapter. Or, since you discovered you have a C wire, remove the C wire adapter all together and just use the C wire directly. Perhaps that would fix your problem.
Ya, you can scare yourself yup going by wire color and not paying attention to what the wire is actually plugged into.
Yes.. I’ll redo the setup again soon.thanks.
You was Wyze to remove this
😂 👏👏👏👏
Lol...Wyze move indeed ;)
Every try to do a review on google nest outdoor ?
Can you try it with the 24 volt transformer wall plug?
It works with a 24 volt AC adapter that I have tested it with.
Hey lifehackster. I feel your pain, I installed two nest thermostats for family today. Out of the six thermostat installs I’ve done so far every single one of them had a wiring issue somewhere. It sounds like your “C” terminal isn’t what it claims if it trips your breaker every time. I hope you can find a solution, it might involve some clever googling of your control board.
Yes.. I have to get it checked with my AC guy after the Holidays..
@@LifeHackster give me your email and I can send you pictures of mine, got exactly the same issues as you did, found a way to make it work.
Been a huge wyze fan since cam 1 but they are pushing too much stuff out too quick. That said I have like 3 preorders in. My v3 cam is not good and the outdoor alert time is ridiculous.
Ordered 8 of their light bulbs on 02 December. They were in stock and their email stated they would ship in 1-3 days. Tried to cancel the order two weeks later and they said they couldn't because it was "prepared for shipping". Finally threatened to go to the BBB (they have a C- rating with the BBB because of customer complaints) to get my money back after over 3 weeks of waiting and they were suddenly able to cancel the order. Cancelled a few preorders while I was at it. No more Wyze. I'll pay more for better.
I agree..too many products on different niches..just imagine how their customer service is being trained with all their products.
Here’s how you get it to work, I have the same issues and setup as this reviewer. You will need to connect your yellow, red, green and white cable directly to the furnace circuit board if possible or wirer it up like this video showed. On the thermostat make sure the C, G, R, W, and Y are connected. Once you turn on the furnace power back on from the main and if you have a switch on the side of the furnace turn that on too your Wyze thermostat will power on. If your stuck on the Wyze screen and can’t get by it hold the button on the front of the thermostat for 15 seconds and restart the thermostat. In order to avoid the thermostat from turning off when you set the temp up is to skip the preferences. Maybe that will be fixed later with a patch but my Wyze thermostat is working perfectly now
I’ll be revisiting and do the setup again soon. Thanks.
From there website " 20 minutes DIY installation anyone can do.
Installing a new thermostat is easier than you might think. The Wyze app guides you through the installation process, step-by-step." People that buy this should not have to go through this if this is what they state . I see a lot people getting electrocuted .
The very first thing the instructions tell you to do is power off the furnace from the fuse box once that’s off you can’t get electrocuted.
I’ll judge Wyze. I’m not impressed and will NOT advise anyone in my family to purchase anything from Wyze if the ask me. No support for Apple HomeKit, no Siri or shortcuts. Do Wyze even support Thread technology???? 🤔 I know Wyze is cheap and their software is clumsy but y’all keep paying them attention.
If a family member has none of those brand products you listed, why would it be an issue that Wyze does not support them?
i would prefer the other one due to the backup battery that keeps your settings.
i am guessing with the wyze theromostat it would have delayed notifications, person detection with a subscription, and not work as well in low light from 20 feet away in night vision ir mode but now has an ip65 rating (joking).
Lol..
Your settings are saved on the wyze app.
Nice informative videos, keep them coming! Did you ever find out the issue? I had to same issue as you did. Hooked it all up with the C wire and at the end tells me I have an extra wire (G wire) as well.
Thanks for sharing. 👍
I had the same issue with my eco bee. I think key is checking what wires you already have, and also check if there are any wires hidden behind the existing thermostat plate. My case I had a C wire that was tucked inside and hidden.
2nd. Happy Holidays to you Lifehackster!
Thank you and Happy Holidays to you too!
Will you be doing a Wyze doorbell review?
Yes, I will when it comes in.
I couldn't get mine to work at all. I checked all of my wiring.
Oh and you won’t need the adapter at all if you have the same setup that’s on this video.
Merry Christmas to you and your family.
Merry Christmas and Happy New Year to you too...
I figured it out
Another Xiaomi product labeled as Wyze. If you want Xiaomi get Aqara.
Beware! Don’t update your firmware.
Why not?
We tried setting it up last night and it updated first thing, now it doesn't work
Got mine and works great! I'm happy with it. I did not have a C wire, so i just ran one/updated my wiring to 18/5 vs 18/2. I preferred not to use the adapter, and I am only using it for heat. Suggestions to others, if you do not know what you are doing and cannot take photos to reverse error, hire a hvac pro not a youtube pro or hgtv superstar.
Wyze started off great but jumped the shark so early with the bathroom scale.
The poor contracts they made with their business partners cause disruption with their current and planned (but announced) products combined with their lack of focus and quantity over quality approach, network instability, and poor data security practices leaves me no longer trusting Wyze.
In the smart home category you must have the trust of your customers and sadly, I just don’t tryst Wyze anymore.
They are just releasing too many products in different niches.
Recently replaced an older Honeywell Z-Wave thermostat with an Ecobee 3 lite due to diagnosing issues with a heat pump. It also has a similar setup to the Wyze. Does not have it's own battery and depending on your equipment also requires a C-Wire adaptor.
But I can see why HVAC techs recommend the Ecobee. For the price ($149) it had the best features IMHO. The option to add multiple remote sensors that can give the thermostat a better picture of the home's needs was a big plus, too.
I honestly was planning on getting a Johnson Controls GLAS thermostat because I loved the looks of it. But for something you really shouldn't be touching that often anyway, the Ecobee hardware and app was a better choice. I'd be interested in seeing your take if you ever review one of their products.
I have to check it out..Ecobee thanks.
@@LifeHackster just to add to my last comment since I got your notification: the app actually notified me of a potential issue with our heat pump due to needing to run in AUX mode for too long overnight.
Would have never known about it without that notification, maybe when I got the following months electric bill, lol. Not versed in other smart thermostats if they do this as well, but wanted to add that in my personal experience so far.
@@edwardgreenjr167 that is good that it notified you..I know my Nest E doesn’t..just the “change filter” notifications..
1st, Happy Holidays!
Happy Holidays to you too!
This is waste of time. Im ac tech i had customer try doing this for himself and burned his transformer. Please stay away from this product
But why. Because you are not willing to adapt to new technology?