Is it possible to set up same voicemail greeting for all phones in an office? (i.e. when phone rings and call is not answered it'll go to a default voicemail detailing office hours)
Definitely, you can manage this in FusionPBX under Applications => Ring Groups, click on your ring group then under Timeout Destination choose the voicemail box you prefer. If you need any help with your Accelerate Networks phone system call or text us at 206-858-8757 or email us at support@acceleratenetworks.com
The phone itself doesn't handle greetings, the USB port is usually used for headseats like the Yealink WH62 Wireless Headset or UH36 Wired Headset. A voicemail greeting can be configured n your FusionPBX domain either under Applications => Voicemail => Greetings. If you want a message played before a caller starts ringing through to a group of extensions, then upload the greeting under Applications => Recordings, head over to Applications => Ring Groups, pick the Ring Group you want to set this for then choose from the Greetings dropdown. If you need any help with your Accelerate Networks phone system call or text us at 206-858-8757 or email us at support@acceleratenetworks.com!
Thank you!
Is it possible to set up same voicemail greeting for all phones in an office? (i.e. when phone rings and call is not answered it'll go to a default voicemail detailing office hours)
Definitely, you can manage this in FusionPBX under Applications => Ring Groups, click on your ring group then under Timeout Destination choose the voicemail box you prefer.
If you need any help with your Accelerate Networks phone system call or text us at 206-858-8757 or email us at support@acceleratenetworks.com
Is it possible to upload a pre-recorded greeting mp3 to the phone, such as via USB stick?
The phone itself doesn't handle greetings, the USB port is usually used for headseats like the Yealink WH62 Wireless Headset or UH36 Wired Headset.
A voicemail greeting can be configured n your FusionPBX domain either under Applications => Voicemail => Greetings.
If you want a message played before a caller starts ringing through to a group of extensions, then upload the greeting under Applications => Recordings, head over to Applications => Ring Groups, pick the Ring Group you want to set this for then choose from the Greetings dropdown.
If you need any help with your Accelerate Networks phone system call or text us at 206-858-8757 or email us at support@acceleratenetworks.com!